Mohamed Mohsin Arabi Contact Number: +91 9080557655

Email: mdmohsin1@gmail.com

I am a Dynamic, Energetic and Team-Oriented Professional, looking to pursue long-

term career in a professional organization enabling company objectives of growth,
customer satisfaction and service industry.

Work Experience:
 Akma International, Ranipet, India. (2017 – till date) - Leather QC
Physical inspection of Leather and check the standard quality parameters in terms
of size, selection, tanning, strength, grain pattern, etc. are in accordance with the
customers' requirement. Develop, manage implement, communicate, and maintain a
quality plan to bring the Company’s Quality Assurance Systems and Policies into
compliance with quality system requirements. Effectively interact with the Technical,
Development, and Production team to maintain product quality; ensuring that targets
are achieved. Also responsible for measuring, examining, testing / gauging various
characteristics of the product and comparing those results with the specified
requirements.
 Grandslam, Chennai, India. (2013 – 2017) - Branch Manager
Responsible for day to day operations of the showroom. Manage, motivate and
develop the team to ensure that sales targets are exceeded. Managing showroom
inventory and assets. Providing update ideas and changes to showroom displays
and stock. Render impeccable customer service, particularly for more challenging or
complex customer needs.
 Akash Healthline Pvt. Ltd., Chennai, India. (2011 – 2013) - Service Manager
Defining and managing service level agreements with customers. Supervise the
service team and assigning tasks to technicians throughout each work day that are
based on SLAs, technician availability, and the technician's skills. Keeping track of
service and inventory records.
 Akash Healthline Pvt. Ltd., Chennai, India. (2008 – 2011) - Customer Service
Dedicated to bettering the Customer experience with reliable product information,
timely assistance, helpful feedback, and respectful conflict management response.
Confident communicator with the ability to lead colleagues responds to customer
inquiries.

Education, Skills and Competencies

 Bachelors in Commerce
 Diploma in Computerized Reservation System – ‘SABRE’
 Diploma in MS Office & Internet.
 Comprehensive Problem Solving Abilities.
 Ability to deal with People diplomatically and honestly.
 Willingness to learn and hard work, Team spirit.
 Active in athletics and won state level awards.
 Participated in various sports activities and won many prizes and certificates.

Interest
Playing Cricket, Reading Books, Listening Music

Languages Known
English, Hindi, Tamil, Urdu & Arabic (to read),