Customer Service Front Office with French

About Atos
Atos is a global leader in digital transformation with 112,000 employees and annual revenue of c. € 11
billion. European number one in cybersecurity, cloud and high-performance computing, the Group
provides tailored end-to-end solutions for all industries in 71 countries. A pioneer in decarbonization
services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE
(Societas Europaea) and listed on Euronext Paris.
The purpose of Atos is to help design the future of the information space. Its expertise and services
support the development of knowledge, education and research in a multicultural approach and
contribute to the development of scientific and technological excellence. Across the world, the Group
enables its customers and employees, and members of societies at large to live, work and develop
sustainably, in a safe and secure information space.
 
What are we looking for?
We are looking for cool people eager to start a meaningful career in the financial area in one of the
biggest IT Companies in Romania. You can take the first step on a clear career path, with multiple
development opportunities both on technical and non-technical fields. Our growing team waits for you.

Key Accountabilities:
 You will assist the clients through phone or/and ticketing system for various types of
financial operations, such as card/ banking application blocking, due to fraud/ lost/ theft.
 You will provide information related to bank account statement, payment transactions,
banking card status.
 You will provide assistance to those clients who want to lodge an appeal for their order.
 
Desired Profile:
 French language mandatory - proficiency level
 English language – beginner (A2)
 Flexibility and availability for shift schedule
 Team working skills
 Ability to communicate in a clear manner both written and spoken
 Customer service and attention to details skills
What we offer?
 We can shape your career by adding trainings and certifications in line with your job
 We have competitive benefits in different sectors
 You can specialize and became an expert in financial operations
 We can offer you an international environment where you can get in touch with clients
from different worldwide sectors
 The last but not the least: competitive salary and performance bonuses
 Have extra vacation days relying on your experience