Professional Documents
Culture Documents
India S Best Companies To Work For 2023
India S Best Companies To Work For 2023
Investing in Workplace
Culture 2023
01 100 Best Companies to Work For Copyright ©2023 Great Place To Work® India. All rights reserved.
From the
Leader’s Desk
“In a fast-changing and competitive Our recent study, "India's Best Companies to
landscape, it takes more than just Work For - 2023," showcases the remarkable
traditional business strategies to succeed. It impact of providing a great workplace
requires a focus on creating workplace experience. Regardless of the industry, we
cultures that empowers individuals to reach have observed that when organizations "Pay
their full potential. At Great Place To Work®, fairly, Treat fairly, and provide a better work
we believe in the For All™ Methodology, where environment," the overall experience
leaders embrace diversity and foster a sense improves by a factor of five or more. Ensuring
of belonging, irrespective of one's equal opportunities for all demographics not
demography. We take immense pride in only results in 8% higher productivity but also
being the gold standard for evaluating drives a 10% increase in innovation.
workplace cultures in India, and our position Embracing For All Leadership has, on
to hear employee voices from 150 countries average, led to 62% more employees finding
gives us a unique opportunity to witness meaning in their jobs, making a difference,
global and India Inc. trends. and creating a better future.
02 100 Best Companies to Work For Copyright ©2023 Great Place To Work® India. All rights reserved.
The Upside to Investing in
Best Workplaces
Best Workplaces Results in Higher Business Returns.
RSM India study reveals that Best Workplaces have yielded 14X cumulative returns on the
initial investment since 2008–09.
1600%
Best Workplaces
1400% outperform major stock 1411%
indices by providing
more than 3X returns
1200%
Cumulative Returns
1000%
800%
600%
400%
352%
348%
200%
0%
‘09 ‘10 ‘11 ‘12 ‘13 ‘14 ‘15 ‘16 ‘17 ‘18 ‘19 ‘20 ‘21 ‘22
Year
Note: Calculations are as per Reinvestment Model; Reinvestment entails the strategic practice of utilizing the proceeds or returns generated from
an investment to further acquire additional investment assets, aiming to amplify potential returns through compounding over time.
03 100 Best Companies to Work For Copyright ©2023 Great Place To Work® India. All rights reserved.
Best Companies To Work For 2023
Key Insights
Regardless of industry, when people feel they are “paid fairly and
treated fairly, as well as provided with the better work environment,”
they are 5 times or more likely to respond to their organization
being a Great Place To Work.
04 100 Best Companies to Work For Copyright ©2023 Great Place To Work® India. All rights reserved.
Introduction
“An organization where some employees are not bringing their best
is leaving money on the table.”
– Michael Bush,
CEO at Great Place To Work
For leaders, this translates into being able to It not only enhances combined output within
unlock the full potential of their employees. At the organization but also contributes to
Great Place To Work, we call this phenomenon enhancing the skill set of the workforce across
‘Maximizing Human Potential.’ Simply put, it the country.
means fostering a culture that brings out the
best in people. Hence, reaping benefits from maximized human
potential proves to be a powerful catalyst for
To build an organization that maximizes human progress, a critical component to seize the
potential, everyone, regardless of who they are economic growth expected for India.
and what they do, must have a consistent
positive experience.
05 100 Best Companies to Work For Copyright ©2023 Great Place To Work® India. All rights reserved.
5 Dimensions of Indian 01 Employee Experience has increased
(+1%) in 2023, standing at 83%,
as Best Workplaces are stretching
Workplace Culture the fabric.
02 Pride tends to be the most positive
MOST LEAST
POSITIVE POSITIVE
WORKPLACE EXPERIENCE
IN INDIA 2023
Positively responded
Positively responded
across all aspects of Pride i.e.,
across all industries and Pride Personal Job, Team,
demographic groups
“I contribute to something and Corporate Image
really meaningful”
Male gender
Fairness
Least positively responded by “Everyone plays by
the same rules“
Younger age groups Responded least positively
Non-managerial roles on Equity and Impartiality
Female gender
06 100 Best Companies to Work For Copyright ©2023 Great Place To Work® India. All rights reserved.
Pride and 01 86% of Indian employees respond positively to
a sense of pride in 2023.
Workplace
workplaces remain the least-positive perception
for employees.
of India 2023
Contributing
to Something
Meaningful
Behaviors Driving
Workplace Culture:
• Pride in one’s job.
• Pride in the team.
• Pride in the company.
Equity in Pay
and Treatment
(Pay Fairly
& Treat Fairly)
07 100 Best Companies to Work For Copyright ©2023 Great Place To Work® India. All rights reserved.
Norms of Workplace
Culture in 2023
Employee expectations are changing faster than ever after more than
two years of pandemic and economic upheaval.
Management
behaviours Competence and Business Acumen.
Work
Friendly and Welcoming Environment.
Environment
08 100 Best Companies to Work For Copyright ©2023 Great Place To Work® India. All rights reserved.
Standing Out in 2023: Best
Workplaces Outshine Others in
Paying Fairly & Treating Fairly as
well as Better Work Environment
This year Best Workplaces have demonstrated their excellence in fair
gain sharing, equitable compensation, and providing better work
environment, accentuating the growing disparity between them and
other workplaces.
These aspects allow Best Workplaces to stand out even more this year,
with an average of 10% more employees responding positively to them.
Management
behaviours Reliability and Impartiality
09 100 Best Companies to Work For Copyright ©2023 Great Place To Work® India. All rights reserved.
Unlocking Greatness with
Fair Pay, Fair Treatment, and
Better Work Environment
Regardless of industry, when people feel they are “paid fairly and
treated fairly, as well as provided with the better work environment,”
they are 5 times or more likely to respond to their organization being a
Great Place To Work.
Likelihood Increase
Industry Great Workplace Experience
Health Care 7X
BioPharma 7X
Financial Services 6X
Information Technology 6X
Manufacturing 5X
Retail 5X
10 100 Best Companies to Work For Copyright ©2023 Great Place To Work® India. All rights reserved.
Driving Excellence means
Tailoring Workplace
Solutions for Different Sectors
and Sizes while Emphasizing
Consistent Delivery of
Productivity and Innovation
11 100 Best Companies to Work For Copyright ©2023 Great Place To Work® India. All rights reserved.
Adding the Lens of Size and
Industry, the First Step to Devise
Workplace Culture Solutions
In the realm of workplace culture solutions, looking at size and industry is paramount. From last
year, Construction, Infrastructure & Real Estate, Non-profit Charity Organizations, Retail,
Information Technology, Transportation, and Manufacturing & Production sectors in large
companies surpassed others, leading to an overall improvement in experience.
While the overall experience is similar, mid-size companies exhibit higher year-to-year shifts,
whereas large companies remain stable. Thus, customizing strategies to suit specific sectors
and company size is key for achieving successful outcomes.
Transportation Retail
Construction, Infrastructure
Biotechnology & Pharmaceuticals
& Real Estate
Construction, Infrastructure
Biotechnology & Pharmaceuticals & Real Estate
Manufacturing & Production
Mid-size Financial Services & Insurance
Non-profit Charity Organizations
Companies
(100-999 Employees) Professional Services
Health Care
Retail
Information Technology Transportation
12 100 Best Companies to Work For Copyright ©2023 Great Place To Work® India. All rights reserved.
Increasing Productivity and
Innovation means Equitable
Experience
In 2023, certain demographics face more obstacles than others, causing them to fall behind.
For example, there is a generational divide in workplaces today where workplace culture
experience varies between different gender groups and seniority levels. To bridge this gap, we must
remove barriers and ensure everyone has an equal opportunity to contribute their unique talents and
ideas. By doing so, we unleash the full potential of all individuals and drive progress for everyone.
l
ory ria
ervis ry al nage
up iso eri a
low S perv nag nior M
Be Su M a Se
Pride
I contribute to something really meaningful
Overriding Sentiment
My organization is a Great Place To Work
Credibility
I believe in my leaders
Camaraderie
The people here are great
Respect
I am a valued member of this organization
Fairness
Everyone plays by the same rules
le
ma le
Fe Ma
Pride
I contribute to something really meaningful
Overriding Sentiment
My organization is a Great Place To Work
Credibility
I believe in my leaders
Camaraderie
The people here are great
Respect
I am a valued member of this organization
Fairness
Everyone plays by the same rules
13 100 Best Companies to Work For Copyright ©2023 Great Place To Work® India. All rights reserved.
Ensuring Equitable Experience,
the Second Step to Seize the
Market Potential
Rank as per People Practices Rank as per Experience
on Equitable Workplace on Equitable Workplace
Information Technology 1 1 Retail
Biotechnology &
Pharmaceuticals
Construction, Infrastructure
& Real Estate
Financianl Services &
Insurance
Health Care
Information Technology
Professional Services
Retail
Transportation
14 100 Best Companies to Work For Copyright ©2023 Great Place To Work® India. All rights reserved.
How do you Ensure Everyone –
Regardless of who they are or what
Job they do – is a Full Member of
your Organization and can Reach
their Highest Potential?
Devise intentional
strategies for accountability
and success in areas like
inclusive hiring, fair pay, and
promotions, as well as right
resource allocation.
Effectively ensure a
sense of belonging for
all individuals within
the organization.
Clearly define what
inclusive leadership
means for your
organization.
15 100 Best Companies to Work For Copyright ©2023 Great Place To Work® India. All rights reserved.
Equitable = High Productivity
&
Experience
Innovation
For All Organizations that are able to close the gaps in employee
experience result in 8% higher productivity and 10% innovation at the
workplace through For All Leadership.
16 100 Best Companies to Work For Copyright ©2023 Great Place To Work® India. All rights reserved.
For All Leadership Model
Key Leadership Behaviors To Building A Great Place To Work For All.
17 100 Best Companies to Work For Copyright ©2023 Great Place To Work® India. All rights reserved.
Trends Shaping the
Future of Workplace
In today’s rapidly evolving world, priorities are shifting. Purpose has taken the lead. Sustainability
is no longer optional; it is necessary. Belonging emerges as the driving force for progress, and
flexibility is a default expectation.
These facets are transforming how we lead, how we operate, and how we thrive. To navigate
this new paradigm developing For All Leadership is the answer. With For All leaders, everyone
consistently experiences a great workplace, resulting in employees finding meaning, making a
difference, and creating a better future.
PURPOSE BELONGINGNESS
FLEXIBILITY
SUSTAINABILITY
B E CO MI NG
A GIVEN
A PRIORITY
A CATALYST
A MUST
18 100 Best Companies to Work For Copyright ©2023 Great Place To Work® India. All rights reserved.
With For All Leadership,
Everyone Consistently Experiences
a Great Workplace
Positive: Employees have Negative: Employees have Neutral: Employees have
a consistent positive a consistent negative a sometimes positive,
experience experience sometimes negative
experience
LEVEL 1
51% 29% 20%
Unintentional Leader
LEVEL 2
73% 18% 9%
Hit or Miss Leader
LEVEL 4
92% 6% 2%
Good Leader
LEVEL 5
99% 1%
The For All Leader
19 100 Best Companies to Work For Copyright ©2023 Great Place To Work® India. All rights reserved.
With For All Leadership, Work takes
a Special Significance
From an Unintentional Leader (Level 1) to a For All leader (Level 5), 56% more employees
experience special meaning in their job, 44% more feel an increased sense of contribution to
society, 78% more can be themselves at work, and 71% more respond to being able to take time
off when necessary.
LEVEL 1 TO 5
LEVEL 5
The For All Leader
Purpose ↑ 56%
Purpose + 5%
Sustainability ↑ 44% Sustainability + 4%
Belongingness + 5%
Flexibility + 6%
Belongingness ↑ 78%
LEVEL 4
Flexibility ↑ 71% Good Leader
Purpose + 6%
Sustainability + 5%
Belongingness + 8%
Flexibility + 7%
LEVEL 3
Transactional
Leader
Purpose + 8%
Sustainability + 7%
Belongingness + 10%
Flexibility + 9%
LEVEL 2
Hit or Miss Leader
Purpose + 16%
Sustainability + 14%
Belongingness + 20%
Flexibility + 18%
LEVEL 1
Unintentional
Leader
20 100 Best Companies to Work For Copyright ©2023 Great Place To Work® India. All rights reserved.
You Might be a For All Leader
if you . . .
21 100 Best Companies to Work For Copyright ©2023 Great Place To Work® India. All rights reserved.
Great Place To Work India POV
Workplaces that work for everyone
At Great Place To Work India, we believe in a future where leaders and employees transcend
biases, where workplaces embody equity and foster a better work environment, and where
people leaders stand as advocates of For All Leadership.
Being a For All Leader is a challenging role. To excel, leaders should create a positive work
environment, foster cooperation and trust among team members. In addition, they should
encourage fairness, ensure their actions match their words, demonstrate competence in running
the business, and show sincere interest in employees. Setting these aspects as priorities will
enable leaders to build an environment where individuals and the organization can thrive.
By embracing these principles, we look forward to making India a Great Place To Work For All,
where everyone, regardless of who they are and what they do, consistently experiences a Great
Workplace.
Workplaces
People
Leaders
Leaders and
Employee
Behaviours
T O B E C O M E
22 100 Best Companies to Work For Copyright ©2023 Great Place To Work® India. All rights reserved.
Invest in Workplace Culture 2023
Purpose ↑ 56%
5x Workplace + 8% Productivity Sustainability ↑ 44%
Experience + 10% Innovation Belongingness ↑ 78%
Flexibility ↑ 71%
23 100 Best Companies to Work For Copyright ©2023 Great Place To Work® India. All rights reserved.
The Great Place To Work For All Methodology
Insights into the framework of India’s largest and As part of this assessment, all organizations are
most credible workplace culture study to identify studied through two lenses. The first lens measures
best workplaces the quality of employee experience through our
globally validated survey instrument known as the
Backed by 30 years of data, Great Place To Work Trust Index™ Survey and carries 75% weightage. The
is the global authority on workplace culture. Great survey helps in seeking anonymous feedback from
Place to Work’s methodology, derived from years employees and aims to measure the core of what
of studying best workplaces across the globe, is creates great workplaces — key behaviors that
recognized as rigorous and objective and drive trust in management, connection with
considered the gold standard for defining great colleagues, and loyalty to the company. The For All
workplaces across business, academia and ™ model not only looks at the aggregate employee
government organizations. The proprietary experience of an organization but also measures
methodology and platform enable leaders to truly the differences in survey responses across
capture, analyze and understand the experience demographic groups and roles within each
of every employee, and compare outcomes with organization to assess both the quality and
data collected from more than 100 million consistency of the employee experience.
employees in 150 countries worldwide.
The second lens is called Culture Audit™; it is a
Great Place To Work’s For All methodology is proprietary tool of Great Place To Work that
based on the fact that fast-changing competitive evaluates the strength of the leadership as
landscapes, need for speed & agility indicate that supported by meaningful values & philosophy and
doing healthy business is about improving results the quality of the practices & programs that shape
by creating workplace cultures where leaders employee experience, build consistent levels of
empower all individuals to reach their full potential trust and enable each individual to use their
and where every employee feels a sense of potential to better organizational performance.
belonging regardless of their demography. This carries 25% weightage. This tool comprises of
All organizations that nominate themselves for six questions that provide greater insight into how,
India’s Best Companies To Work For list undergo an and why the organization is great for all people.
assessment. This assessment aims at studying the Great Place To Work undertakes a robust
ways in which organizations completely channelize validation process on the data gathered through
the people power and create inclusive workplaces the assessment process. The cumulative score of
through effective leadership, meaningful values, the Trust Index and Culture Audit determines an
and a culture where all employees experience high organization’s position in the ranking scoreboard
levels of trust, such that each employee is able to and helps in identifying ‘India’s 100 Best
bring their best self to work. Companies To Work For’. No individual or jury has a
say in who makes it to the Top 100 list—only
employee feedback and quality of Culture Audit
determine if an organization is a great workplace.
Disclosure
Every participant receives their employee survey feedback report with an online analytics dashboard post the completion of the assessment,
for which each organization pays a standard fee. This assessment is done pro bono for NGOs and Social Service Organizations in India.
Great Place To Work India also has a consulting practice and the total consulting revenue from the ‘100 Best Companies To Work For 2023’, in
the financial year 2022-23 is 7.79 per cent of the total revenue. Great Place to Work, India has a stated policy of not soliciting business from the
winners of India’s Best Companies To Work For.
24 100 Best Companies to Work For Copyright ©2023 Great Place To Work® India. All rights reserved.
Participant Profile
1394 45L+
Organizations Employees
Biotechnology Education Health
& Pharmaceuticals & Training Care
3%
2% 2%
Transportation 7% Others
3%
Retail 3%
4%
Construction,
Infrastructure 5% 38%
& Real Estate
6%
Non-profit and
Charity Organizations 16%
Manufacturing
& Production
Financial Services
& Insurance
Gender Age
Tenure
25 100 Best Companies to Work For Copyright ©2023 Great Place To Work® India. All rights reserved.
1. Hilton
2. Cisco Systems India Private Limited
3. REA India Pte. Limited
(Housing, PropTiger and Makaan)
4. Salesforce
5. Synchrony International Services
Private Limited
6. Aye Finance Private Limited
7. DHL Express India Private Limited
8. Atlassian India LLP
9. ISS Facility Services India Private Limited
10. HDFC Life Insurance Company Limited
11. NVIDIA
12. Wipro Limited
Work For 2023 17. DHL Supply Chain India Private Limited
18. MOURI Tech (P) Limited
19. Akamai Technologies India Private Limited
20. HP
26 100 Best Companies to Work For Copyright ©2023 Great Place To Work® India. All rights reserved.
34. Mahindra & Mahindra Automotive 67. Max Hypermarkets India Private Limited
& Farm Equipment Sectors
68. Deloitte India
35. Iris Software
69. Bharat Financial Inclusion Limited
36. Thoughtworks
70. Orient Cement Limited
37. CGI Information Systems and Management
- A CK Birla Group Company
Consultants Private Limited
71. Mahindra Holidays & Resorts India Limited
38. Edelweiss Tokio Life Insurance
Company Limited 72. Teleperformance
39. InterContinental Hotels Group 73. PepsiCo India
40. Sun Pharmaceutical Industries Limited 74. YASH Technologies Private Limited
41. PwC
75. Talwandi Sabo Power Limited
42. Lifestyle International Private Limited (A Vedanta Group Company)
43. S&P Global 76. Coats India
44. The Federal Bank Limited 77. Happiest Minds Technologies Limited
45. Ujjivan Small Finance Bank Limited
78. Hardcastle Restaurants Private Limited
46. Blue Yonder India Private Limited
79. Garware Technical Fibres Limited
47. Bigbasket (Innovative Retail Concepts
Private Limited) 80. Impetus Technologies India Private Limited
48. TO THE NEW Private Limited 81. Guardian India Operations Private Limited
49. Lemon Tree Hotels Limited 82. CSG Systems International
50. R1 RCM Global Private Limited (India) Private Limited
51. Ericsson India Private Limited 83. [24]7.ai
52. Angel One Limited (formerly known as 84. MSC Technology (India) Private Limited
Angel Broking Limited)
85. Mastercard Incorporated
53. Lowe's Services India Private Limited
86. First American (India) Private Limited
54. Rakuten India Enterprise Private Limited
87. Red Hat India Private Limited
55. Amara Raja Batteries Limited
56. TIAA Global Business Services India 88. Bridgestone India Private Limited
Private Limited 89. PGP Glass Private Limited
57. Sayaji Hotels Limited 90. Tata AIG General Insurance
58. Infosys Limited 91. Stryker India
59. Mahindra & Mahindra Financial
92. Reliance Retail Limited
Services Limited
60. Mindtree 93. Jade Global Software Private Limited
27 100 Best Companies to Work For Copyright ©2023 Great Place To Work® India. All rights reserved.
Learnings from Best Workplaces:
Best Practices in Equity in Pay
At Ericsson India Global attrition analysis for Diversity.
Services, conscious efforts to
maintain compensation Additionally, due diligence
Bridging the Gap: parity among diverse and a deep dive into gender
Ericsson India's employees are taken data at various stages of the
Strategies for Equal through D&I training for employee lifecycle take
People Managers, Focused place at regular intervals
Compensation effort on gender diversity aimed at highlighting and
during Off Cycle and reducing the gender pay
Appraisals, Unconscious Bias gap.
Training, and Continuous
28 100 Best Companies to Work For Copyright ©2023 Great Place To Work® India. All rights reserved.
Learnings from Best Workplaces –
Best Practices in Encouraging
Flexibility and Work-Life Balance
Enhancing
Work-Life Balance:
Hilton's Sabbatical
and Flexibility
Initiatives
29 100 Best Companies to Work For Copyright ©2023 Great Place To Work® India. All rights reserved.
Learnings from Best Workplaces –
Best Practices in Maximizing
Human Potential
To unleash the potential of every Likewise, India-based
team, Atlassian India LLP employees can work in any state of
introduced TEAM Anywhere their choice. India also has only one
program. For employees, this geographic zone for compensation
means they can choose to work purposes, allowing Atlassian to hire
from an office or home and won't anywhere from India.
be required to go to office.
Unleashing Team This year, Atlassian also updated
Potential: Employees can spend up to 90
days working outside their work
Global Relocation Policy to allow
for greater flexibility in a distributed
Atlassian's Flexible location of record. Atlassian orients work model. Applicable to new
around time zones instead of hires and internal mobility
Work Program offices. The company has set a individuals at the start of the
minimum number of collaborative program, it offers Immigration
core hours of time zone overlap (4 support (visa assistance) for
hours) between members of global accepting a new role, regardless of
teams so that they have time each location.
day to work effectively
synchronously together.
30 100 Best Companies to Work For Copyright ©2023 Great Place To Work® India. All rights reserved.
Learnings from Best Workplaces:
Best Practices in Fun Place to Work
31 100 Best Companies to Work For Copyright ©2023 Great Place To Work® India. All rights reserved.
Learnings from Best Workplaces:
Best Practices in
Leadership Development
Investing in The Certified International It fosters collaboration
Specialist (CIS) program at across business functions,
Leadership: DHL Express India Private allowing networking
DHL Express Limited aims to create a opportunities. Participants
proactively invests strong sense of community, receive a CIS Passport to
combining product quality collect stamps as they
in leadership with exceptional service, progress through certification
development thereby offering continuous programs.
initiatives learning and development
opportunities to employees. The CIM Supervisory
Excellence Academy is aimed
The Program starts with a at developing lower-level
detailed induction course for managers with
new hires, immersing them in comprehensive training
DHL's culture and modules and coaching support.
emphasizing customer- Graduation ceremonies
centricity. It focuses on celebrate achievements and
transforming leadership inspire employees to reach
thinking, emphasizing their potential.
communication, feedback,
and shared values.
32 100 Best Companies to Work For Copyright ©2023 Great Place To Work® India. All rights reserved.
GET RECOGNIZED FOR YOUR
GREAT WORK CULTURE.
As a Great Place To Work Certified™organization, you have the opportunity to
feature among the most credible Best Workplaces™ Lists in India and globally.
Organizations are recognized across more than 20+ industries, types, sizes
and themes that matter to employees.
Best
India’s Best Companies to JUNE 2023
Workplaces™
India’s Best Workplaces™ in Pharmaceuticals,
DECEMBER 2023
in Pharmaceuticals,
Healthcare and Biotech
India's Best Employers among JUNE 2023 Commitment towards Sustainability (ESG) DECEMBER 2023
Nation-Builders
Best
Workplaces™
India’s Great Mid-size WorkplacesTM JUNE 2023 in Manufacturing
Best
Workplaces™
India's Best Workplaces to Work For Millennials AUGUST 2023 in Retail
Best
Workplaces™
Building a Culture of India's Best WorkplacesTM Building a Culture
Asia's Best WorkplacesTM SEPTEMBER 2023 FEBRUARY 2024
Innovation by All
2023
INDIA
2023
of Innovation by All
Best
Workplaces™
for Women
India’s Best WorkplacesTM for Women SEPTEMBER 2023 FEBRUARY 2024
INDIA
2023
Best
Workplaces™
33 100 Best Companies to Work For Copyright ©2023 Great Place To Work® India. All rights reserved.
Great Place To Work is the global authority For Research Collaborations or Feedback:
in_getcertified@greatplacetowork.com