Jada Thomas

Saint Petersburg, FL, 33711 | Jadathomas2345@gmail.com | 727-688-0467 | www.linkedin.com/in/jada-thomas3

EDUCATION
University of South Florida Tampa, Fl
Bachelor of Science in Marketing Present- May 2024
| Minor in Business Analytics and Information Systems |
● Relevant Coursework: Micro- & Macro-economics, Marketing Research, Info Systems in Organizations, Basic
Marketing, Managerial & Financial Accounting, Calculus
● Certificates: Fundamentals of Digital Marketing and Social Media Marketing
WORK EXPERIENCE
Institute for Diversity and Inclusion in Emergency Management Brandon, Fl
Marketing and Social Media Specialist April 2023-Present
● Increased impressions and engagement across all social media platforms by an average of 15% in 1.5 months.
● Implemented an updated marketing strategy and worked with high level executives to increase brand awareness
across social media platforms.
● Researched, identified and evaluated new digital channels and tools that worked best for the overall goals of the
organization
● Reviewed analytics and presented a curated presentation of marketing updates to the Chief Executive Officer
weekly while accepting constructive criticism
Junior Achievement Tampa, Fl
Marketing Intern February 2023-May 2023
● Assisted in spearheading the social media campaign for an event involving 100+ students with partners at
Raymond James Financial
● Manage various social media platforms and create posts and newsletters containing engaging images and copy to
increase engagement on social media platforms by over 10%
● Create new marketing strategies by compiling analytics on social media trends to promote more onsite
participation in over 5 Florida high schools using Canva and Adobe softwares
Take Stock In College Tampa, Fl
Student Ambassador August 2022-Present
● Curated content aimed to assist over 6,500 Take Stock in College Ambassadors at Florida’s 40 public and private
colleges and universities.
● Connected and mentored students through the Take Stock in College connect platform to support students who
needed assistance with resources on and off campus
● Kept up with online and offline marketing industry trends to create content that aligned with changing trends
Wawa Tampa, Fl
Customer Service Associate August 2019-Present
● Meticulously handled system transactions including credit,cash, and refunds to ensure seamless and accurate cash
flow and applied problem solving skills to resolve customer conflict resulting in customer satisfaction and loyalty
Dairy Queen Saint Petersburg, Fl
Team Lead October 2017-August 2019
● Maximized quality and productivity with thorough training and consistent monitoring of team performance for
3-5 employees daily while organizing schedules and daily assignments for team, leveraging individual knowledge
and strengths to maximize team success
VOLUNTEER EXPERIENCE & CAMPUS INVOLVEMENT
The Florida Aquarium Tampa, Fl
Guest Services and Information Ambassador October 2022-Present
● Provide interpretive information that is correct and engaging using interpersonal communication skills
● Meet and greet visitors, helping them locate items of interest while promoting the company mission
Corporate Mentor Program Tampa, Fl
Mentee August 2022-May 2023
● Learned and built relationships with business professionals who worked in my field of interest from companies
like Raymond James Financial, CITI bank, and Bank of America.