SUBMITTED BY:

Name: Vaibhav Gupta

Reg. Number: 20DBLAW046
Programme: BBA LLB (Hons.)
Semester: 2nd

SUBMITTED TO:

Submitted to: Dr. Vandana Rajput

Course Name: Business Communication
Course Code: 5BBL203
Date of Submission: 13/06/2021
 BONAFIDE CERTIFICATE
This certificate is to declare that this Business letter is an original work of VAIBHAV
GUPTA, who is a bonafide student of the CMR School of Legal Studies, Bangalore.

SIGNATURE
Vaibhav Gupta
 ACKNOWLEDGEMENT
The success and result of my project required a great deal of direction and support from many
individuals, and I consider myself quite fortunate to have received it all in conjunction with
the completion of my project. All of what I've accomplished has been possible solely because
of their guidance and aid, and I'd want to express my gratitude to them. I will be eternally
grateful to Dr. Vandana Rajput for giving me the chance to present my idea and capabilities
at such a prestigious institution as CMR.

Dr. Vandana Rajput has my admiration and gratitude for allowing me the chance to work on
a project in CMR and for providing me with the assistance and advice that enabled me to
finish the project successfully. I'm incredibly thankful to her and grateful for all of her help
and advice. In addition, I owe a debt of appreciation to my friends and family members who
took an active interest in my project work and led me along, supplying all of the required
information for the development of a successful system.

I am thankful for and fortunate enough to get constant encouragement, support, and guidance
from all the Teaching staff who helped me complete my project work. I extend my thanks to
all the staff members of the IT lab and library who supported my research process.
 TOPIC
As Vaibhav Gupta, you had employed the services of Red Dot Packers, B-15, Maurya Lok,
Patna to pack and transport your household goods and bike to Delhi. Complain to the
managers for late delivery of goods and damage caused to the goods.
 BUSINESS LETTER

310, Madhu Nagar,

Sardar Path
Patna- 800013

10th June 2021

The Manager
Red Dot Packers
B-15, Maurya Lok
Patna- 800014

Subject: Complaint about late delivery and damage of goods.

Dear Sir,
I want to bring your kind notice that I shifted from Patna to Delhi, and I employed the
services of Red Dot packers to move my household goods and bike to Delhi. However, I
regret to inform you that the goods' package has not been delivered to Delhi after being
dispatched from here. It has been two weeks, and only a part of the household goods and the
bike has been delivered and that too in a damaged condition. The indicator lights are broken,
and there's a dent near the fuel tank. It is incredibly distressing to observe the incompetency
of your company.
I request you to kindly look into the matter and find out where my goods are and take the
necessary steps to inform me about the transfer of goods. Furthermore, I want to claim
compensation for the damage to the bike.

I hope to receive an early response from your end.

Yours faithfully
Vaibhav Gupta
 PLAGIARISM REPORT

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