iControl Solo Release Notes

version 3.23

Questions about iControl Solo?

Telephone: +1-514-333-1772
e-mail: techsupp@miranda.com

Comments and Suggestions about the iControl Solo Documentation?

e-mail: Documentation-Feedback@Miranda.com

Part Number: M786-1800-323 16 March 2009

Copyright Notice
Copyright © 2009 Miranda Technologies Inc. All rights reserved.

ATTENTION: please read the following terms and conditions carefully. By using iControl Solo
documentation, you agree to the following terms and conditions:

Miranda Technologies Inc. hereby grants permission and license to owners of iControl Solo to use
their product manuals for their own internal business use. Manuals for Miranda Technologies Inc.
products may not be reproduced or transmitted in any form or by any means, electronic or
mechanical, including photocopying and recording, for any purpose unless specifically authorized
in writing by Miranda Technologies Inc.

A Miranda Technologies Inc. manual may have been revised to reflect changes made to the
product during its manufacturing life. Thus, different versions of a manual may exist for any given
product. Care should be taken to ensure that one obtains the proper manual version for a specific
product serial number.

Information in this document is subject to change without notice and does not represent a
commitment on the part of Miranda Technologies Inc.

Title iControl Solo Release Notes

Part Number M786-1800-323

Revision 16 March 2009, 6:39 pm

 table of contents

Installation and Requirements 1

About iControl Solo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Installation and Upgrading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Configuration Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Miranda Densité Series Frames . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Miranda Imaging Series Frames (Symphonie or Quartet 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Release Notes 5
New Features and Enhancements in iControl Solo Version 3.23. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
New Features in iControl Solo Version 2.77 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Fixed Bugs in iControl Solo Version 3.23 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Known Issues and Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Cards and Devices Supported in this Release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Densité Series Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Imaging Series Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Appendix A: iControl Solo and Windows Vista 17

Installing iControl Solo on Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Uninstalling iControl Solo on Windows Vista. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Contact Us! 19

iii
 Installation and Requirements

This section details the requirements that must be met prior to installing iControl Solo on
your PC or laptop. It also provides upgrading and configuration guidelines.

About iControl Solo

iControl Solo is a standalone PC- based application that offers affordable monitoring and control directly
from your desktop. It allows easy list-based control and configuration of up to 100 Densité Series and/or
Imaging Series modules, and does not require a Miranda Application Server.
More advanced control requirements involving simultaneous, multi-device monitoring and error logging,
and a customized, highly-graphical user interface can be met with the iControl Web and iControl PM
applications.
 1 Installation and Requirements

System Requirements
The PC or laptop must meet the following system requirements:

Recommended 512 MB of RAM

Pentium 4 at 2 GHz
100 MB of free hard drive space
1024 × 768 display resolution or better

Required Windows XP Professional or Windows Vista1

Ethernet NIC (for Densité Series frames2)

Imaging Requirements USB port (to connect Imaging frames to the PC by using the IC-USB device3),
or RS-232-to-RS-422 converter

1. Some system configuration required for Vista support (see Appendix A, “iControl Solo and Windows Vista,” on page 17
for details).
2. Densité Controller requires a redundant Ethernet connection (Densité-CPU-ETH or Densité-CPU-ETH2, included with
Densité 3 frames, available as an option for Densité 2 frames).
3. The IC-USB device is sold separately. The current version of iControl Solo does not support using this device on a PC or
laptop that has Windows Vista.

Installation and Upgrading

Before installing iControl Solo version 3.23, remove any earlier version of the software you may have on
your computer.

Uninstalling iControl Solo

To uninstall iControl Solo:
• On the Start menu, point to All Programs, Miranda Technologies, iControl Solo, and then click
Uninstall.
Note: Uninstalling iControl Solo will not delete your existing configuration data (e.g. Densité and Imaging
frame IP addresses, logical groups, etc.).

Installing iControl Solo

To install a new version:
1. Copy the installer file (iControlSoloSetup.exe) from the iControl Solo CD to your PC or laptop,
or download it from the Miranda Web site.

2
 Configuration Guidelines

2. After verifying that any existing version has been uninstalled, open the installer file, and follow the on-
screen instructions.

Configuration Guidelines

Miranda Densité Series Frames

• iControl Solo supports a maximum of 100 Miranda interface cards (Densité and Imaging Series
combined).
• Thumbnail, audio level, and closed caption streaming are not supported in iControl Solo.
• Each frame must be registered to a single iControl Solo application. Ensure that the frame is not
registered to an iControl Application Server or to an RCP-100 device. Having the same frame report to
multiple Densité Managers may result in repeated loss of connection and system instability. The
Densité Controller only supports one client connection at a time.

Miranda Imaging Series Frames (Symphonie or Quartet 2)

• iControl Solo supports a maximum of 100 Miranda interface cards (Densité and Imaging combined).
• Quartet 1 and Solo frames are not supported.
• A maximum of four frames can be connected to each RS-422 communication port.
• When critical on-air equipment is controlled (e.g. incoming feeds) do not connect more than two
frames per RS-422 communication port.
• When using Symphonie frames that are fully loaded with XVP-801/811 and/or DAP-781 cards, do not
connect more than one frame per RS-422 communication port.

3
 Release Notes

iControl Solo 3.23 is a minor release containing a few new features, enhancements, and
bug fixes.The Release Notes list new features, bug fixes, known issues and limitations, and
the cards and devices supported in this release.

Summary
New Features and Enhancements in iControl Solo Version 3.23 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
New Features in iControl Solo Version 2.77 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Fixed Bugs in iControl Solo Version 3.23 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Known Issues and Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Cards and Devices Supported in this Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

New Features and Enhancements in iControl Solo Version 3.23

 [Ref. #21290] iControl Solo is now provided for free. No activation key is required.
 [Ref. #20971] Alarm Configuration windows similar to those found in iControl versions 3.00 and later are
now available for all Densité services supported in iControl Solo.
Note: The GSM contribution and Log events columns seen in iControl’s Alarm Configuration
windows are not relevant in the context of iControl Solo, and have been removed.
 Support for the following cards has been added:
• DCO-1741
 2 Release Notes

• DCO-1781
• HCP-1801

New Features in iControl Solo Version 2.77

Support for the following cards has been added:
• XVP-3901
• HMP-1801
• IRD-3801/3802/3811
• MMX-1801
• FRS-1801
• HCO-1831
• HDA-1911/1931
• DAP-1781 (major update)

Fixed Bugs in iControl Solo Version 3.23

 [Ref. #14945] The DAP-1781’s optional hardware module for upmixing using Linear Acoustic technology
(MOD-LA-DUP-701) is not supported.
 [Ref. #17819] After the iControl Solo system is configured, changing the PC hostname or the IP address
will require that all devices in iControl Solo be reconfigured.
 [Ref. #18990] The reference configuration feature (associated with the Config status column in the
Navigator views) is not supported.
 [Ref. #19463] It may happen that the copy profile feature that is available with many of our Densité cards
does not successfully copy parameters to all cards.

Known Issues and Limitations

The following is a list of known issues and limitations associated with iControl Solo version 2.7x and later.
The star () symbol indicates a new issue in iControl Solo version 3.23.
 [Ref. #21239] The installation program is not fully compatible with Windows Vista. See Appendix A,
“iControl Solo and Windows Vista,”for details.

6
 Cards and Devices Supported in this Release

 [Ref. #21241] To use iControl Solo on your PC or laptop, you do not need to be logged on to an
administrator account, but some user account privileges and configuration are necessary: if you have a
restricted user account have your system administrator grant you write access to
C:\Miranda\iControlSolo and its sub-folders.

 [Ref. #21532] In the Densité Manager’s Target Information window (on the DensiteManager control
panel’s Configuration tab, click Add), the Redundancy Configuration and Mode sections are not
relevant in the context of iControl Solo.
 [Ref. #19004] When you open a service’s control panel by using the Show Info control panel command
(right-click a device in the Navigator view, and then click Show info control panel on the shortcut
menu) it sometimes happens that the Info tab does not receive the focus.
Workaround: Once the control panel is open, click the Info tab.
• Some card services like the HCO-1821, the XVP-811 or the DAP-781 may take up to 60 seconds to
initialize. Meanwhile, the card may appear in the list of services but the control panel will not show
statuses and parameter values.
• It could take up to one minute for iControl Solo’s Navigator window to reflect that services are no longer
available.
• Startup time may be affected by having multiple frames configured in the Densité Manager, even if
they are set to Standby mode.
• Spaces are not supported in the installation path. For this reason, the software is not installed in
C:\Program Files\ by default, but in C:\Miranda\iControlSolo.
• Installing on a drive other than the C:\ drive is not supported. Use the C:\ drive.
• It can take up to two minutes to discover and initialize an Imaging Series frame.
• The Quartet 1 and Solo Imaging Series frames are not supported.
• Thumbnail, audio level and closed caption streaming from Miranda Densité series probes are not
supported.

Cards and Devices Supported in this Release

Densité Series Cards

iControl version 3.31 and iControl Solo version 3.23 are compatible with both Densité Ethernet Controllers
(CPU-ETH and CPU-ETH2). In the case of CPU-ETH, it is strongly recommended to upgrade to the latest
Densité Ethernet Controller version (3.00 or later). Use the Miranda Interface Updater to upgrade the
Densité Ethernet Controller.

7
 2 Release Notes

For each Densité Series card supported in this release, the following table provides the card model and ID,
and the Miranda Assembly Number.
The star () symbol indicates a new card, or new version of a card, that is supported in this release.

Card Model ID Assembly Number Firmware Version

AAP-1741 77 0768-9900-100 1.0.1

ACP-1721 30 0649-9900-105 3.2.1

ADA-1001 254 0450-9900-209

ADA-1021 253 0451-9900-209

ADA-1023 61 0451-9900-309 2.0.0

ADA-1031 252 0479-9900-306 4.0.0

ADA-1033 248 0479-9900-306 4.0.0

ADC-1101 74 0836-9900-100 1.1.0

ADC-1721 15 0696-9900-105 2.0.4

ADC-1722 107 0696-9900-105 2.0.4

ADX-1121 21 0678-9900-301

ADX-1141 22 0679-9900-301 1.0.6

ADX-1841 33 0682-9900-202

ADX-1842 59 0682-9900-100 2.0.2

ADX-1851 34 0723-9900-202

ADX-1852 58 0723-9900-100 3.0.3

ADX-1881 63 0683-9900-100 1.1.0

AMX-1121 19 0680-9900-252 1.0.6

AMX-1141 20 0681-9900-252 1.0.6

AMX-1841 32 0684-9900-202 2.0.7

AMX-1842 57 0684-9600-100 2.0.8

AMX-1881 64 0685-9900-100 2.1.5

DAC-1721 16 0698-9900-102 2.0.5

8
 Cards and Devices Supported in this Release

Card Model ID Assembly Number Firmware Version

DAP-1781 80 0769-9900-100 3.1.2

DCO-1741 104 1879-1300-100 1.0.0

DCO-1781 99 0879-0100-302 1.0.0

DCP-1721 35 0724-9900-103 2.1.1

DDA-1111 251 0453-9900-306 2.0.2

DDA-1112 49 0453-9900-306 2.0.2

DDA-1131 250 0470-9900-307 2.0.2

DDA-1132 50 0470-9900-307 2.0.2

DEC-1001 46 0761-9800-306 2.0.6

DEC-1002 56 0761-9300-101 2.0.1

DEC-1003 81 0761-9300-101 1.0.0

DEC-1021 47 0761-9300-101 2.0.1

DEC-1023 82 0761-9300-101 1.0.0

EAP-1101 55 0764-0100-100 2.0.1

EAP-1103 84 0764-9900-100 1.1.1

ENC-1101 43 0756-9900-303 2.0.2

ENC-1103 85 0756-9900-100 1.0.2

FIO-1811 23 0689-9800-204 1.0.2

FIO-1821 24 0688-9800-203 1.0.2

FIO-1831 25 0688-9900-204 1.0.2

FIO-1841 26 0689-0100-204 1.0.2

FIO-1851 27 0690-0100-201 1.0.2

FLO-1601 88 0830-9900-100

FOL-1601 87 0830-9900-100

FRS-1101 48 0764-9900-205 2.0.4

FRS-1103 83 0764-9900-100 1.1.1

9
 2 Release Notes

Card Model ID Assembly Number Firmware Version

FRS-1801 98 0421-9900-100 1.0.1

HCO-1821 66 0805-9900-100 1.4.0

HCO-1831 67 0805-9900-100 2.0.2

HCP-1801 62 0813-9900-100 2.0.6

HDA-1801 3 0459-9900-302

HDA-1802 5 0617-9900-302

HDA-1811 4 0460-9900-501

HDA-1812 6 0618-9900-403

HDA-1822 39 0617-9900-302 1.0.3

HDA-1832 40 0618-9900-302 1.0.3

HDA-1841 8 0461-9900-406

HDA-1911 94 873-9900-100 1.0.2

HDA-1931 93 873-9900-100 1.0.2

HDC-1801 44 0760-9800-302 1.1.0

HDC-1861 45 0760-9900-303 1.1.1

HMP-1801 95 0864-9900-100 3.0.0

HRS-1801-IN 68 0821-0100-401 1.0.1

HRS-1801-OUT 69 0821-0200-205 1.1.6

IRD-3801 90 0881-9900-100 1.0.0

IRD-3802 90 0881-9900-100 2.0.0

IRD-3811 90 0881-9900-100 2.1.0

MMX-1801 92 0862-9900-100 1.2.1

MSB-1121 36 0656-9900-100 1.1.0

REF-1701 60 0423-9900-203 2.0.4

REF-1801 77 0845-9900-100 1.0.1

SCP-1121 31 0666-9900-201 2.0.2

10
 Cards and Devices Supported in this Release

Card Model ID Assembly Number Firmware Version

SDA-1101 1 0456-9900-403

SDA-1102 53 0456-9900-403 1.0.1

SDA-1111 2 0457-9900-300

SDA-1112 52 0457-9900-300 1.0.1

SDA-1141 7 0458-9900-301

SDA-1142 53 0458-9900-301 1.0.1

SDA-1161 9 0476-9900-302 1.0.4

SDA-1162 54 0476-9900-302 1.0.2

SDM-1151 14 0424-9900-202

SPG-1801 86 0845-9900-100 1.0.1

UAP-1781 42 0768-9900-209 3.1.0

UAP-1781 65 0768-9900-209 3.1.0

UAP-1783 70 0768-9900-100 1.0.2

VCP-1021 29 0667-9900-203 3.0.1

VDA-1001 10 0452-9900-502

VDA-1002 38 0452-9900-502 1.1.1

VEA-1001 11 0454-9900-406

VEA-1002 37 0454-9900-406

VEA-1021 12 0477-9900-405

VEA-1023 41 0477-9900-405 1.1.1

XVP-1801 73 0820-0100-100 1.2.8

XVP-3901 102 0864-9900-100 1.0.0

11
 2 Release Notes

Imaging Series Cards

For each Imaging Series card supported in this release, the following table provides the card model, card
ID, and Miranda Assembly Number.

Card Model ID Assembly Number

AAP-701 76 0416-9900-207

AAP-702 73 0417-9900-207

AAP-711 95 0287-9900-108

AAP-712 94 0280-9900-108

ADA-702 51 0166-9900-103

ADL-701 61 0105-9900-102

ADL-702 62 0106-9900-102

ADP-101 29 0035-9900-401

ADP-101 30 0035-9900-401

ADX-101 45 0124-9900-211

ADX-102 105 0367-9900-301

ADX-104 103 0367-9900-304

ADX-108 101 284-9900-304

AMX-101 44 123-9900-311

AMX-102 104 368-9900-450

AMX-104 102 0366-9900-404

AMX-108 106 285-9900-450

ARC-101 99 0266-9900-102

ASD-111 75 0293-9900-206

ASD-211 24 0063-9900-303

ASD-211 85 0063-9900-305

ASD-211i/2D 91 0230-9900-304

ASD-221 66 0079-9900-303

12
 Cards and Devices Supported in this Release

Card Model ID Assembly Number

ASD-221 77 0079-9900-405

ASD-231 109 0212-9900-204

ASD-231 81 0212-9900-204

ASD-701 34 10685-9910-0102

ASD-702 27 10975-0088-9910

ASD-712 72 0302-9900-308

DAP-712 90 0261-9900-209

DAP-781 126 0767-9900-100

DAP-781 129 0767-9900-100

DAP-781 133 0767-9900-100

DAP-781 140 0767-9900-100

DCO-101 112 0072-9900-407

DNR-111 120 0752-9900-100

DVP-101 86 0081-9900-307

FRS-101 26 065-9900-402

FRS-101 43 065-9900-402

FRS-111 108 0166-9900-104

FRS-111 111 0264-9900-104

FRS-801i 125 0766-9900-100

FRS-801i 139 0766-9900-100

IDA-704i 21

LNS-102 131 0197-9900-100

LNS-102 80 0197-9900-100

QDC-801 116 0393-9900-301

QDC/V-801 117 0393-9900-301

QUC-801 118 738-9900-202

13
 2 Release Notes

Card Model ID Assembly Number

QUC/K-801 123 738-9900-202

QUC/V-801 121 738-9900-202

QXC-801i 128 0762-9900-301

QXC-801i 136 0762-9900-301

QXC-811i 138 0762-9900-301

QXC-811i 142 0762-9900-301

REF-MOD 0050 0121-4500-201

SDA-102 22 0075-9912-0

SDA-103 65 0203-9900-204

SDA-111 59 0169-9900-201

SDA-121 83 065-9900-402

SDA-122 84 0409-9900-102

SDA-202 25 0076-9900-201

SDA-702 33 0101-9900-100

SDA-721 42

SDA-721 70 0125-9900-606

SDA-801 63 0201-9900-300

SDA-802 64 0202-9900-300

SDM-101 13 0034-9914-100

SDM-111 60 0157-9900-203

SDM-201 15 0033-9900-304

SDM-204 74 0272-9900-301

SDM-211 54 0093-9900-408

SDM-211 68 0269-9900-408

SDM-301Ni 05

SDM-701 35 0089-9900-402

14
 Cards and Devices Supported in this Release

Card Model ID Assembly Number

SDM-702 28 0089-9900-402

SDM-711 92

SDM-712 93 0279-9900-211

SDM-722 46 0150-9900-405

SEL-402 10 0056-9912-100

SEL-412 53 0171-9900-100

SEL-742 39 0107-9900-102

SYMPHONIE 49 0121-9900-606

UAP-712 114 0289-9900-102

UVP-101 113 0256-9900-202

VDA-101 32 0092-9900-302

XVP-801i 124 0762-9900-301

XVP-801i 127 0762-9900-301

XVP-801i 132 0762-9900-301

XVP-801i 134 0762-9900-301

XVP-801i 135 0762-9900-301

XVP-801i-FSDC 127 0762-9900-301

XVP-801i-FSDC 135 0762-9900-301

XVP-801i-UC 127 0762-9900-301

XVP-801i-UC 135 0762-9900-301

XVP-801i-XCDC 127 0762-9900-301

XVP-801i-XCDC 135 0762-9900-301

XVP-811i 137 0762-9900-301

XVP-811i 141 0762-9900-301

XVP-811i-FSDC 137 0762-9900-301

XVP-811i-FSDC 141 0762-9900-301

15
 2 Release Notes

Card Model ID Assembly Number

XVP-811i-UC 137 0762-9900-301

XVP-811i-UC 141 0762-9900-301

XVP-811i-XCDC 137 0762-9900-301

XVP-811i-XCDC 141 0762-9900-301

The following Imaging Series cards are supported only for the Error and Warning status:

ADL-701i DLG-101i SDM-201i

ADL-702i DLG-111i SDM-211i

ASD-201i DLK-101i SDM-722i

ASD-301Ni ETH-101i TCP-101i

ASD-101i FIO-801 VEA-101i

ASD-711i LNS-101i VFC-321i

DCO-701i SDA-101i VFC-123i

DCO-101i SDA-112i VFC-123i

DLG-121i SDM-101i

16
 iControl Solo and Windows Vista

This section describes the requirements that must be met prior to installing or uninstalling
iControl Solo on a PC or laptop that has Windows Vista.

Installing iControl Solo on Windows Vista

REQUIREMENTS: To install iControl Solo on a PC or laptop that has Windows Vista, you need the
following:
• Be logged on to an administrator account.
• Apply the Windows Classic theme.
• Apply Windows XP compatibility mode to the iControl Solo installer file.

Step 1: Applying the Windows Classic Theme

To apply the Windows Classic theme:
1. Click the Start button, then click Control Panel, Appearance and Personalization,
Personalization, and then click Theme.
2. In Theme Settings, select Windows Classic from the Theme list, and then click OK.

Step 2: Applying Windows XP Compatibility Mode

To change the installer’s executable file compatibility mode:
1. Ensure the executable file is located on a local drive.
 A

2. In Windows Explorer, right-click the executable file, and then click Properties on the shortcut
menu.
The file’s Properties window appears.
3. In Properties, click the Compatibility tab, and then select the Run this program in compatibility
mode for check box.
4. Select Windows XP from the list, and then click OK.

You can now install iControl Solo (see “Installation and Upgrading” on page 2). Once the installation has
completed, you can go back to the Windows Vista theme if you wish.

Uninstalling iControl Solo on Windows Vista

Note: Uninstalling iControl Solo will not delete your existing configuration data (e.g. Densité and Imaging
frame IP addresses, logical groups, etc.).
To uninstall iControl Solo from a PC or laptop that has Windows Vista:
1. Log on to an administrator account.
2. Apply the Windows Classic theme to the administrator account (see “Applying the Windows Classic
Theme” above).
3. On the Start menu, point to Programs, Miranda Technologies, iControl Solo, and then click
Uninstall.

Once iControl Solo is uninstalled, you can set the administrator account back to the Windows Vista theme
if you wish.

18
Contact Us!

Miranda Technical Support

For technical assistance, please contact the Miranda Technical Support centre nearest you:

Americas Asia
Office hours: 9:00 a.m. – 9:00 p.m. (EST) Office hours: 9:00 a.m. – 5:00 p.m. (GMT+8)
Telephone: +1-800-224-7882 Telephone: +852-2539-6987
Fax: +1-514-335-1614 Fax: +852-2539-0804
E-mail: techsupp@miranda.com E-mail: asiatech@miranda.com

Europe, Middle East, Africa, UK China

Office hours: 9:00 a.m. – 6:00 p.m. (GMT) Telephone: +86-10-5873-1814
Telephone: +44 (0) 1491 820222 E-mail: asiatech@miranda.com
Fax: +44 (0) 1491 820002
E-mail: eurotech@miranda.com

France
Office hours: 9:00 a.m. – 5:00 p.m. (GMT+1)
Telephone: +33 1 55 86 87 88
Fax: +33 1 55 86 00 29
E-mail: eurotech@miranda.com

Corporate Head Office

Miranda Technologies Inc.

3499 Douglas-B.-Floreani, St-Laurent, Quebec, Canada H4S 1Y6
Telephone: 514-333-1772
Fax: 514-333-9828
Web: www.miranda.com