UNIVERSITY OF THE FREE STATE UNIVERSITEIT VAN DIE VRYSTAAT QWAQWA CAMPUS/QWAQWA-KAMPUS DEPARTMENT: COMPUTER SCIENCE AND INFORMATICS DEPARTEMENT: REKENAARWETENSKAP EN INFORMATIKA CONTACT NUMBER/KONTAKNOMMER: (051) 401-2929 EXAMINATION/EKSAMEN: -year /Bykomende-halfjaar 2017 PAPER/VRAESTEL 1 Additional ASSESSOR(S)/ 1. Mr / Mnr. W.S.J. Marais ASSESSOR(E): 2. Mr / Mnr. T. Lesesa MODERATOR(S)/ 1. Mr / Mnr, M.B, Mase MODERATOR(E): TIME/TYD: 3 hours/ure MARKS/PUNTE: 100 : INSTRUCTIONS: Answer all the questions. Number your questions clearly and correctly. Question 1 Only write down the letter of the answer, that best answers the question, next to the relevant question number. 1 1.2 EIA TEE? Ebene, | ene Bubeeele becttheee | Rebat Your laptop's motherboard needs to be replaced. What is the first question you should ask yourself before performing the replacement? a) Will replacing the motherboard be more costly than purchasing a new laptop? b) Can you find a replacement motherboard? c) Can you find the service manual to show you how to replace the motherboard? d) Is the laptop still under warranty? (1) RAM is volatile memory, which means that: a) The memory can overheat very easily. b) Viruses can corrupt the memory easily. c) The contents are erased when the computer is powered off. d) The memory can break easily when installed the wrong way. (1)1.3 Which one of the following is not part of the operating system’s four main roles? a) b) c) CO) Controls hardware access. Manages files and folders. Provides a user interface. Detects and destroys viruses (1) 1.4 What type of microchip is contained within SSD drives? ROM. PROM. ‘SRAM. EEPROM. DRAM. (1) 1.5 The smallest unit of space on a magnetic hard drive used for storing data is called a: a) Partition b) Track ©) Cluster. d) Sector. (1) 1.6 What technology standard is commonly used today for hard drives to interface with the motherboard in a system? IDE. EIDE. PATA. SATA. UEFI. (1) 1.7 Whatis the purpose of the 4-pin auxiliary connector on a motherboard? It connects the front panel of the computer case to the motherboard. It provides extra power to the CPU. It provides extra power to the PCI Express video card. It transfers data between the CPU and hard drive. It transfers data between the video card and CPU (1) 1.8 When troubleshooting a desktop motherboard, you discover the network port no longer works. What is the best and least expensive solution to this problem? a) Replace the motherboard b) Disable the network port and install a network card in an expansion slot. ©) Use a wireless network device in a USB port to connect to a wireless network d) Return the motherboard to the factory for repair, e) Update the motherboard drivers. (1) 5101553 Eksamen / Exam - Bykomende-halfjaar / Additional mid-year 2017 Page 2 of 81.9 Which chip on the motherboard does Windows Bitlocker Encryption use to secure the hard drive? a) TPM b) CMos. ©) BIOS. d) WBE. (1) 1.10 Which partitioning method must be used for partitioning a 4TB hard drive? a) GPT. b) MBR. c) NTFS. d) BIOS. (1) 1.11 How many threads can a quad-core Intel processor with Hyper- Threading handle at once? a) 2. b) 4. °) 6. d) 8. (1) 1.12 What is the most amount of RAM that can be used by a 32-bit installation of Windows 7 Professional? a) 2GB b) 4GB ©) 8GB d) 16GB e) 32GB (1) 1.13 You have just upgraded memory on a computer from 1 GB to 2 GB by adding one DIMM. When you first turn on the PC, the memory count shows only 1 GB. Which one of the following is most likely the source of the problem? a) Windows is giving an error because it likely became corrupted while the computer was disassembled b) The new DIMM you installed is faulty. c) The new DIMM is not properly seated. d) The DIMM is installed in the wrong slot. (1) 1.14 Which one component in a high-end gaming computer is likely to draw the most power? a) Memory b) Video card ©) CPU. d) Sound card e) Hard drive (1) EIA CE Ebenmrcn | Ces, Rubarmende halfince | Additineal estd ceee ona? oscn ante4.15 How many beeps does startup UEFI/BIOS give to indicate a successful POST? a) 1 short beep or no beep. b) 1 long and 2 short beeps. c) Continuous beeps d) 1 long and 1 short beep e) long beeps. (1) 4.16 What Windows utility can you use to test RAM? a) Device Manager. b)_ MS Config ¢) Memory Diagnostics. d) Scandisk or/of Chkdsk. e) System Information ”) 1.17 Which RAID level stripes data across multiple drives to improve performance and also provides fault tolerance? a) RAIDO. b) RAID 1 ©) RAIDS. d) RAIDS. e) RAID 10. (1) 4.18 What Windows application do you use to determine if a drive has bad sectors? a) Device Manager. b) MS Config c) Memory Diagnostics. d) Scandisk or/of Chkdsk. e) System Information. (1) 4.19 You are planning an upgrade from Windows 7 to Windows 8.1. Your system uses a network card that you don't find listed on the Microsoft Windows 8.1 list of compatible devices. What should you do first? a) Abandon the upgrade and continue to use Windows 7. b) Check the website of the network card manufacturer for a Windows 8.1 driver. c) Buy anew network card. d) Install a dual boot for Windows 7 and Windows 8.1 and only use the network when you have Windows 7 loaded (1) 1.20 What is the maximum number of primary partitions that the MBR partitioning system can support? a) 1. b) 2. °) 3. d) 4. (1) 5101553 Eksamen / Exam - Bykomende-halfjaar / Additional mid-year 2017 Page 4 of 81.21 You want to install an SSD drive in your desktop computer, but the drive is far too narrow to fit snugly into the bays of your computer case. Which of the following do you do? a) Install the SSD in a laptop computer. b) Buy a bay adapter that will allow you to install the narrow drive in a desktop case bay. This SSD is designed for a laptop. Flash UEFI/BIOS so that your system will support a laptop hard drive Use a special SATA controller card that will support the narrow hard drive. (1) °) d) 1.22 You have just installed a new DVD drive and its drivers under Windows 8. The drive will read a CD but not a DVD. You decide to reinstall the device drivers. What is the first thing you do? a) Open Control Panel and click Add New Hardware. b) Open Device Manager and choose Update Driver. c) Remove the data cable from the DVD drive so Windows will no longer recognize the drive and allow you to reinstall the drivers. d) Open Device Manager and uninstall the drive. (1) 1.23 When cleaning up the startup process, which of these should you do first? a) Use the Registry Editor to look for keys that hold startup processes. b) Run System Configuration to see what processes are started. ©) After you have launched several applications, use Task Manager to view a list of running tasks. d) Run the Defrag utility to optimize the hard drive. (1) 1.24 When the Windows registry is corrupted and you cannot boot from the hard drive, what tool or method is the best option to fix the problem? a) Boot into Safe Mode and use System Restore to repair the registry. b) Use the Last Known Good Configuration on the Advanced Boot Options menu c) Use commands from the Windows Recovery Environment to recover the registry from backup. d) Refresh Windows using a custom refresh image (1) 1.25 You have important data on your hard drive that is not backed up and your Windows installation is so corrupted you know that you must refresh the entire installation. What do you do first? a) Use System Restore b) Make every attempt to recover the data ¢) Perform an in-place upgrade of Windows. d) Reformat the hard drive and reinstall Windows (1) (25) Adiditinnal enid_vear 2017 Dave Sof 8Question 2 Determine whether the following statements are true or false. (Only answer True or False.) 2.1 During the boot process of a MBR hard drive the BIOS takes over control of the boot process and starts the Boot Manager (BOOTMGR). (1) 2.2 Parallel data transfer is the movement of a single bit of information in a single cycle. (1) 2.3. SRAM is faster than DRAM. (1) 2.4 Laptop processors are designed to use more power and create more heat than desktop processors (1) 2.5 The Windows 64-bit architecture is required to enable the UEF! Secure Boot. (1) 2.6 Windows automatically defrag a SSD hard drive once a week. (1) 2.7 A printer rated to use USB 3.0 will work when you connect the printer's USB cable into a USB 2.0 port on your computer, but at the USB 2.0 speed. (1) 28 The Windows _—registy ~—is_—sheld inthe “C:\Windows\system32\config\RegBack’ folder. (1) 2.9 The “Windows.old” folder holds the previous installation of Windows. (1) 2.10 System memory with a CL rating of 5 is faster than system memory with a CL rating of 3. (1) [10] Question 3 Every setting in Windows is stored in the registry. Fit the appropriate type of settings in the right column with the applicable registry file in the left column (Only write the question number, followed by the answer letter.) 3.1 HKEY_CLASSES ROOT a) Information about which file extensions map to a particular application ley 3.2 HKEY_CURRENT_USER |b) Information relating to the | hardware and software. () [3.3 HKEY_USERS ©) Information relating to all active devices on a system. (t) 3.4 HKEY_LOCAL MACHINE |d) Information, such as desktop settings and history, related to the current user of a PC. a) 3.5 HKEY_CURRENT_CONFIG |e) Information about all users who have logged onto a system a [5] S1Q1553 Eksamen / Exam - 8ykomende-halljaar / Additional mid-year 2017 Page 6 of 8Question 4 Briefly explain the following computer terms and concepts: 4.1 Firmware. (1) 4.2. Pixel pitch. 4) 4.3 Front side bus. (1) 4.4 Hot-swappable. (1) 4.5 KVM switch, (1) 46 Device driver. (1) (6) Question 5 Explain the purpose of the following hardware and software components: 5.1. Thermal compound. (1) 5.2 ESD strap. (1) 5.3. Msconfig. (1) 5.4 POST. (1) 5.5 Southbridge. (1) 5.6 Programs and Features tool (1) (6) Question 6 Briefly explain the difference between the following 61 ECC memory and Parity memory with regard to their abilities and limitations. (2) 6.2. Lost clusters and Cross-linked clusters 2) 6.3 Serial data transmission and Parallel data transmission. (2) 64 Cold boot and a Warm boot. (2) 6.5 Magnetic hard drive and Solid-state drive with regard to the physical components on which the data is stored (2) 6.6 Low-level formatting and High-level formatting. (2) 12] do halfiaar / Additianal mid-vear 2017 Page 7 of 8Question 7 7.1 Name five things you need to do after you have installed Windows to finalise the installation 6) 7.2 What are the three Windows settings critical to securing a computer that need to be verified as part of regular maintenance? (3) 7.3 Explain the laser printing operation by giving the seven processes involved and briefly describing what happens during each process. (14) 7.4 Give the command line commands for the following tasks: 7.4.1 Format drive D: using the NTFS file system. (2) 7.4.2. Restart the local computer. (2) [26] Question 8 8.1 Mary wants her 32-bit installation of Windows 7 Professional to run faster. She has 4 GB of memory installed on the motherboard. She decides more memory will help. She installs an additional 2 GB of memory for a total of 6 GB, but does not see any performance improvement. Give a possible cause and solution for the problem. 2) 8.2 A client wants to purchase an operating system for new computers that he wants to add to an existing Mac OS X computer network. 8.2.1. What operating system would you recommend? (1) 8.2.2 Why specifically this operating system? (1) 8.2.3 If the existing network did not yet contain an operating system, how would you go about recommending an operating system? | (3) 8.3 Auser wants to buy a printer. He has two choices: He can buy a printer for R400 that has a lifespan of 2 years, or he can buy a printer for R1500 that will last him for 10 years. 8.3.1 Which printer would you recommend? (1) 8.3.2. Give reasons for your recommendation. 2) [10] [Total 100] End €$IQ1553 Eksamen / Exam - Bykomende-halfjaar / Additional mid-year 2017 Page 8 of 8