2 The contemporary defination of Leadrship is an interplay of the three (3) key principles?

a.
power, influence, goal
b.
reciprocal relationship, mutual influence, collaboration
c.
relationship, task, power
d.
interpersonal, influence, and goal.

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The correct answer is: reciprocal relationship, mutual influence, collaboration

Question 2

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Accoding to Hersey and Blanchard and House, a participative/democratic leadership style is

appropriate for employees who?
a.
need direction, structure and authority
b.
are able to contribute to decisions about getting the work done
c.
are unable and unwilling to participate
d.
are not able to get the task done and are less mature

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The correct answer is: are able to contribute to decisions about getting the work done

Question 3
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According to Mary Parker Follet, it is the art of getting things done through people. It is doing
the right things
a.
Organization
b.
Leadership
c.
Theories
d.
Management

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The correct answer is: Management

Question 4

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According to Max Weber, power is the possibility of imposing one’s will upon the behavior of
other persons. All except one are forms of power:
a.
Reward power
b.
Police power
c.
Coercive power
d.
Legitimate power

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The correct answer is: Police power

Question 5

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A leadership dimension that is highly goal focused on achieving the task and complete the
objectives within specified deadlines.
a.
external leadership 
b.
relations-oriented leadership
c.
task-oriented leadership
d.
change-oriented leadersip

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The correct answer is: task-oriented leadership

Question 6

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A leadership dimension whereby the leader engages work that requires to be done in a team.
Also known as team leadership and the leader has limited control over the work to be done and
upon the workers.
a.
change-oriented leadersip
b.
task-oriented leadership
c.
relations-oriented leadership
d.
external leadership 

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The correct answer is: external leadership 

Question 7

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A leadership dimension where leaders focus on listening, building relationships, teamwork,

inspiring, motivating and persuading the followers.
a.
external leadership 
b.
change-oriented leadersip
 c.
task-oriented leadership
d.
relations-oriented leadership

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The correct answer is: relations-oriented leadership

Question 8

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Disapporval of vacation leave with pay by the Chief Nurse is an example of what power?
a.
Police power
b.
Legitimate power
c.
Reward power
d.
Coercive power

Feedback

The correct answer is: Legitimate power

Question 9

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Division of work, unity of command, unity of direction, scalar chain, among others are principles
of management that was advocated by whom?
a.
Frederick Taylor
b.
Jane Catherine Clifford
c.
Henry Fayol
d.
Max Weber

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The correct answer is: Henry Fayol

Question 10

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FIEDLER’S Contingency Theory states that leadership is based on two factors: leadership

style and situational favorableness. Which of the following statements best describes this theory?
a.
Leader’s behavior is dependent upon the interaction of the leader’s personality and the needs of
the situation.
b.
Leadership style will be effective or ineffective depending on the situation.
 c.
No leadership style is ideal for every situation.
d.
All of the above.

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The correct answer is: All of the above.

Question 11

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Five-tier model of human needs within a pyramid or the hierarchy of needs theory?
a.
Burrhus Frederic Skinner
b.
Susan Harter
c.
Abraham Maslow
d.
Victor Harold Vroom

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The correct answer is: Abraham Maslow

Question 12

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In certain situations, leaders are compelled to entrust their followers with much of the decision
making process. This action of the leader happens when?
a.
The follower has the ability and commitment to sustain a project with minimal directives from
the leader.
b.
Leaders take the responsibility of determining the roles and tasks for their followers.
c.
The follower shows increasing ability but still not performing at a sustained and acceptable level.
d.
.The leadership style is usually very motivating to subordinates as it involves a shared decision
making process and a two-way communication channel.

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The correct answer is: The follower has the ability and commitment to sustain a project with
minimal directives from the leader.

Question 13

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Inspirational leaders that promote employee development, attend to the needs and motives of
followers, inspires through optimism and encourages followers' creativity?
a.
Transactional Leadership
 b.
Transformational Leadership
c.
All of the above
d.
Situational Leadership

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The correct answer is: Transformational Leadership

Question 14

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Leadership is defined as:

a.
being self-confident and democratric
b.
managing complexity
c.
being in a leadership position with authority to exert control and power over subordinates/staff.
d.
a process of interaction in which the leader influences others toward goal achievements.

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The correct answer is: a process of interaction in which the leader influences others toward goal
achievements.

Question 15

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"Leadership is the essence of professionalism and should be considered an essential component

of all nurse and other professional roles."
a.
Florence Nigthingale
b.
Mother Theresa
c.
Joyce Clifford
d.
Henry Fayol

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The correct answer is: Joyce Clifford

Question 16

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Management as a process that is used today nurses or nurse managers in health care organization
is best described as?
a.
Commanding and controlling others using hierarchical authroity.
b.
Decision making
c.
Planning, organizing, coordinating and controlling
d.
Scientific management

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The correct answer is: Planning, organizing, coordinating and controlling

Question 17

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Management is defined as:

a.
the art of getting things done through people.
b.
"doing the right things"
c.
diverse and fast pace interaction with people
d.
imposing upon staff/subordinates to work towards the achievement of organizational goals.

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The correct answer is: the art of getting things done through people.

Question 18

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Question text

Praising an employee for fininshing a task efficiently and effeftively and issuing memos to non-
performing employees is an exmaple of what power?
a.
Police power
b.
Coercive power
c.
Legitimate power
d.
Reward power

Feedback

The correct answer is: Reward power

Question 19

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Situational Leadrship Model is a repeatable framework for leaders to match their behaviors with
the performance needs of the individual or group that they are attempting to influence. The are
four Situational Leadership arranged in quadrants. S1 or Telling is the lowest level of leadership
style. Which of the following best describes S1?
a.
The follower has the ability and skill necessary for a task but lacks the confidence to perform.
b.
Followers decide when it is appropriate to involve the leader.
c.
The follower shows increasing ability but still not performing at a sustained and acceptable level.
d.
The follower lacks both the ability to perform the task and the willingness to do so.
Feedback

The correct answer is: The follower lacks both the ability to perform the task and the willingness
to do so.

Question 20

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Systems view of leadership means that leadership does not exist in a vaccum and leaders do not
operate alone. The nurse best understands this approach in leadership by which of the following
statements?
a.
A Leader without followers is unable to exercise his leadership.
b.
Leader-follower-situation system clarifies the thought on the complexity and dynamism of the
work environment.
c.
The system provides a framework for building ideas and resolving conflicts/issues.
d.
All of the above.

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The correct answer is: All of the above.

Question 21

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Question text

The Father of Scientific Management?

a.
Rpbert House
b.
Max Weber
c.
Henry Fayol
d.
Frederick Taylor

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The correct answer is: Frederick Taylor

Question 22

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The following leadership theories except one, are grouped as Contemporary Theories?
a.
Situational Leadership Theory
b.
Charismatic Leadership Theory
c.
Transactional Leadership Theory
d.
Transformational Leadership Theory

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The correct answer is: Charismatic Leadership Theory

Question 23

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The personal qualities that shape effective leaders are called?

a.
Leadership skills
b.
Leadership behavior
c.
Leadership traits
d.
All of the above

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The correct answer is: Leadership traits

Question 24

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The traditional defination of Leadrship is an interplay of the three (3) key principles?
a.
reciprocal relationship, mutual influence, collaboration
b.
interpersonal, influence, and goal.
c.
power, influence, goal
d.
relationship, task, power

Feedback

The correct answer is: interpersonal, influence, and goal.

Question 25

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This dimension of leadership where the leader tries to promote exploration of new and better
ways of doing things, or trying to uncover hidden potential in people, things or situations.
a.
relations-oriented leadership
b.
external leadership 
c.
task-oriented leadership
d.
change-oriented leadersip

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The correct answer is: change-oriented leadersip

Question 26

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 Flag question

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What do you call that leadership skill whereby a leader must have the ability to adjust and tailor
communications appropriately for a wide array of situations and people, and across cultural and
generational lines?
a.
Flexibility Skills
b.
Communication Skills
c.
Emotional Intelligence
d.
Motivation Skills

Feedback

The correct answer is: Communication Skills

Question 27

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Which of the following except one are the classical theories or classical perspective of
management?
a.
Scientifc Management
b.
Administrative Principles
 c.
Bureaucratic Management
d.
Motivational Theories

Feedback

The correct answer is: Motivational Theories

Question 28

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Which of the following is incorrectly described?

a.
Democratic Leadership - yields positive results when the group feels part of the solution
b.
Autocratic Leadership - “Don’t question my commands”
c.
Tansformational Leadership - Communication flows downward only
d.
Laissez-faire Leadership - involves empowering employees

Feedback

The correct answer is: Tansformational Leadership - Communication flows downward only

Question 29

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Which of the following is not Situational Leadership Theory?

a.
Great Man Theory
b.
Path-Goal
c.
Situational Leadership Model
d.
Contingency

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The correct answer is: Great Man Theory

Question 30

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Which of the following theories is incorrectly matched with the author/proponent?

a.
Situational Leadership Model - Ken Blanchard and Paul Hersey
b.
Contingency - Max Weber
c.
Path-Goal - Robert J. House
 d.
Transformational - Jame Mcgregor Burns

Feedback

The correct answer is: Contingency - Max Weber

Question 31

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Why is leadership development important for nurses?

a.
It is not really important for nurses.
b.
Nurse leaders have their jobs sooner for other positions.
c.
Nurses who leads are less satisfied of their jobs.
d.
Leadership is important because nurses have expert knowledge and are interacting with and
influencing their clients.

Feedback

The correct answer is: Leadership is important because nurses have expert knowledge and are
interacting with and influencing their clients.
MIDTERMS

Hierarchy of authority is a system in which different positions are related in order of precedence and in
which the highest rank on the ladder has the greatest power. Which of the following is true to hierarchy
of authority?

a.

The bottom layers of bureaucratic organizational structures are always subject to supervision and
control of higher layers.

b.

All of the above

c.

The hierarchy shows that the structure has a sole leader and a flow of subordinates underneath them.

d.

Each layer of management is responsible for its staff and overall performance.

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The correct answer is: All of the above

Question 2

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A document that describes the institution's purpose and philosophy is:

a.

the strategic plan

b.

the mission statement

c.

the organizational chain of command

d.

the organizational chart

Feedback

The correct answer is: the mission statement

Question 3

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A leadership dimension whereby the leader engages work that requires to be done in a team. Also
known as team leadership and the leader has limited control over the work to be done and upon the
workers.

a.

task-oriented leadership

b.

change-oriented leadersip

c.

external leadership 

d.

relations-oriented leadership

Feedback

The correct answer is: external leadership 

Question 4

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Nurses Susan and Rosemary both want to have weekends off for the whole month of October. What
type of scheduling is this?

a.

Centralized scheduling

b.
Block or Cyclic scheduling

c.

Decentralized scheduling

d.

Self-scheduling

Feedback

The correct answer is: Self-scheduling

Question 5

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Shared governance allows the staff nurses to have the authority, responsibility, and accountability for
their own practice. Which of the following examples of nursing shared governance implies partnership
building?

a.

Involves all staff members in decisions and processes.

b.

Leadership is shared at the point of care.

c.

Maintains a focus on services, patients, and staff.

d.

Creates professional empowerment through the collaborative relationships of all the stakeholders.
Feedback

The correct answer is: Creates professional empowerment through the collaborative relationships of all
the stakeholders.

Question 6

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All except one are forms of power:

a.

Coercive power

b.

Reward power

c.

Police power

d.

Legitimate power

Feedback

The correct answer is: Police power

Question 7

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 Flag question

Question text

Which of the following is considered by planners as weakness within the Nursing Service department:

a.

Overstaffing

b.

Scarcity of needed supplies and equipment

c.

Stable financial status

d.

Competent and committed staff

Feedback

The correct answer is: Scarcity of needed supplies and equipment

Question 8

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Which of the following do you think, has greatly influenced top management decision to open a
Geriatric Unit?
 a.

Historical data on hospital census reveals an upward trend and pressing demands for geriatric
admission.

b.

10% of the region's population are elderly needing geriatric care.

c.

All of the elderly population are 100% covered by the national health care insurance.

d.

All of the above.

Feedback

The correct answer is: Historical data on hospital census reveals an upward trend and pressing demands
for geriatric admission.

Question 9

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Power and politics are integrated processes that have to be managed and used effectively in order to
achieve individual and organizational cohesion and ventilate their differences. Which of the following is
not a basic source of power?

a.

Influence – referent power, reward power, expert power

b.

Authority – legitimate power

 c.

Autonomy - independent power

d.

Force - coercive power

Feedback

The correct answer is: Autonomy - independent power

Question 10

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Which of the following is not a major characteristics of an Organizational Structure?

a.

Type of work performed

b.

Groupings of work segments

c.

Chain of command

d.

Customer Satisfaction

Feedback

The correct answer is: Customer Satisfaction

Question 11

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A nursing unit that has 20 patients at a given point during a 24 hour period with 5 nursing staff per shift.
How many nursing staff are available during the 24 hours period?

a.

b.

20

c.

15

d.

10

Feedback

The correct answer is: 15

Question 12

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 Flag question

Question text

What do you call the organizational structure developed along horizontal dimensions according to the
number of organizational functions that are identified separately?

a.

Matrix

b.

Cyclical Structure

c.

Tall Structure

d.

Flat Structure

Feedback

The correct answer is: Flat Structure

Question 13

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A nurse is making rounds on her new post operative laryngectomy patient. As she enters the room, the
patient begins to bleed from his neck incision. The nurse applies direct pressure on one hand and calls
for assistance. What leadership skills the does the nurse demonstrate?

a.

Leadership Skills

b.

Conceptual Skills

c.

Interpersonal Management Skills

d.

Communication Skills

Feedback

The correct answer is: Leadership Skills

Question 14

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Question text

FIEDLER’S Contingency Theory states that leadership is based on two factors: leadership

style and situational favorableness. Which of the following statements best describes this theory?

a.

No leadership style is ideal for every situation.

b.
Leadership style will be effective or ineffective depending on the situation.

c.

All of the above.

d.

Leader’s behavior is dependent upon the interaction of the leader’s personality and the needs of the
situation.

Feedback

The correct answer is: All of the above.

Question 15

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Question text

Ms. Barbie came accross a theory which states that the leadership style is effective depends on the
situation. Which of the following styles best fits a situation when the followers are self-directed, experts,
and are matured individuals?

a.

Bureaucratic

b.

Authoritarian

c.

Democratic

d.
Laissez-faire

Feedback

The correct answer is: Laissez-faire

Question 16

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Question text

One leadership theory states that “leaders are born and not made,” which refers to which of the
following theories?

a.

Trait

b.

Situational

c.

Charismatic

d.

Great Man

Feedback

The correct answer is: Great Man

Question 17

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What do you call the organizational structure developed along vertical dimensions by the use of a scalar
process that is the direct line of command from top to bottom that defines relationships among levels?

a.

Flat Structure

b.

Cyclical Structure

c.

Tall Structure

d.

Matrix

Feedback

The correct answer is: Tall Structure

Question 18

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The Schools of thoughts brought forward to explain how and why certain people become leaders are
called?

a.

Thesis

b.

Hypothesis

c.

Theories

d.

Principles

Feedback

The correct answer is: Theories

Question 19

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In Situational Leadership, the leader looks at the different variables surrounding the situation to make
the best choice in terms of leadership style. Which of the following parameters would help the leader
design be type of leadership needed?

a.

Physiological maturity and psycological maturity

b.
Psychological maturity

c.

Physiological maturity

d.

Physiological immaturity and psycological immaturity

Feedback

The correct answer is: Physiological maturity and psycological maturity

Question 20

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Question text

The cost of labor necessary to meet the nursing care needs of the estimated patient population is
called?

a.

Capital Expenditure Budget

b.

Revenue and Expense Budget

c.

Personnel Budget

d.

Operating Budget

Feedback
The correct answer is: Personnel Budget

Question 21

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Delegating task at the wrong time, to the wrong person, or for the wrong reason is called:

a.

Non-delegation

b.

Over delegation

c.

Under delegation

d.

Improper delegation

Feedback

The correct answer is: Improper delegation

Question 22

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 Flag question

Question text

According to Hersey and Blanchard and House, a participative leadership style is appropriate for
employees who:

a.

are unable and unwilling to participate

b.

are able to contribute decisions about getting the work done

c.

are not able to get the task done and are less mature

d.

need direction, structure, and authority

Feedback

The correct answer is: are able to contribute decisions about getting the work done

Question 23

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Nursing Hours Per Patient Day (NHPPD) is a standard measure that quantifies nursing time available to
each patient by available nursing staff. What is the NHPPD for 20 patients?
 a.

4.0 NHPPD

b.

6.0 NHPPD

c.

8.0 NHPPD

d.

2.0 NHPPD

Feedback

The correct answer is: 6.0 NHPPD

Question 24

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Question text

Work specialization means dividing work among subordinates on the basis of qualifications, abilities and
skills follows what organizational principle?

a.

Principles of Span of Control/Supervision

b.

Principle of Unity of Command

c.
Principle of Specialization

d.

Principle of Functional Definition

Feedback

The correct answer is: Principle of Specialization

Question 25

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Question text

Accoding to Hersey and Blanchard and House, a participative/democratic leadership style is appropriate
for employees who?

a.

are not able to get the task done and are less mature

b.

are unable and unwilling to participate

c.

are able to contribute to decisions about getting the work done

d.

need direction, structure and authority

Feedback

The correct answer is: are able to contribute to decisions about getting the work done
Question 26

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Question text

How many nursing hours are available in a 24 hour period?

a.

100

b.

120

c.

140

d.

160

Feedback

The correct answer is: 120

Question 27

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Question text

Disapproval of vacation leave with pay by the Chief Nurse is an example of what power?

a.

Coercive power

b.

Legitimate power

c.

Reward power

d.

Position power

Feedback

The correct answer is: Position power

Question 28

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One of the given statements about leadership is not true, which one is it?

a.

Leaders should be a supervisor.

b.

Every supervisor is a leader.

 c.

There are times when formal leadership is irrelevant

d.

A leader has the ability to influence others

Feedback

The correct answer is: Every supervisor is a leader.

Question 29

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Her former manager demonstrated passion for serving her staff rather than being served. She takes time
to listen, prefers to be a teacher first before being a leader, which is characteristic of:

a.

Transactional Leader

b.

Servant Leader

c.

Charismatic Leader

d.

Transformational Leader

Feedback
The correct answer is: Servant Leader

Question 30

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Question text

An employee may interact with many individuals in the course of work but should be responsible to only
one supervisor. Her action is an example of what organizational principle?

a.

Principle of Specialization

b.

Principles of Span of Control/Supervision

c.

Principle of Functional Definition

d.

Principle of Unity of Command

Feedback

The correct answer is: Principle of Unity of Command

Question 31

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 Flag question

Question text

The right to give orders and the power to exact obedience?

a.

Autonomy

b.

Accountability

c.

Responsibility

d.

Authority

Feedback

The correct answer is: Authority

Question 32

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The method for identifying and analyzing internal strenghts and weaknesses and external opportuinites
and threats that shape current and future operations of the hospital is called:
 a.

SWOT Analysis

b.

Root Cause Analysis

c.

Situational Analysis

d.

Pestle Analysis

Feedback

The correct answer is: SWOT Analysis

Question 33

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Leadership is defined as:

a.

a process of interaction in which the leader influences others towards goal achievement

b.

being self confident and democratic

c.

managing complexity
 d.

being in a leadership position with authority to exert control and power over subordinates

Feedback

The correct answer is: a process of interaction in which the leader influences others towards goal
achievement

Question 34

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Question text

Which of the following is incorrectly described?

a.

Democratic Leadership - yields positive results when the group feels part of the solution

b.

Transformational Leadership - Communication flows downward only

c.

Autocratic Leadership - “Don’t question my commands”

d.

Laissez-faire Leadership - involves empowering employees

Feedback

The correct answer is: Transformational Leadership - Communication flows downward only

Question 35
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Question text

Employers need a flexible and reliable system to find the right staff for each shift and avoid shift
conflicts. Which of the following actions of the Nurse Manager will avoid shift conflicts?

a.

Allow flexible scheduling practices

b.

All of the above

c.

Talk to nurses about their work preferences

d.

Create and distribute nurse schedules in advance

Feedback

The correct answer is: All of the above

Question 36

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Question text

What method of costing is used to calculate the cost of the services provided to the customers?

a.

Job Costing

b.

Operating Expense

c.

Operational Costing

d.

Job Expense

Feedback

The correct answer is: Operational Costing

Question 37

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A full time equivalent is a measure of the work commitment of a full time employee. When considering
the number of FTEs need to staff a unit, you must count only the productive hours available for each
staff member. This means that the nurse should exclude what?

a.

Benefit Time

b.
Indirect Care

c.

Direct Care

d.

Time for meetings

Feedback

The correct answer is: Benefit Time

Question 38

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In what instances leaders are compelled to entrust to their followers with much of the decision making
process?

a.

The follower has the ability and commitment to sustain a project with minimal directives from the
leader.

b.

.The leadership style is usually very motivating to subordinates as it involves a shared decision making
process and a two-way communication channel.

c.

The followers have high maturity level who are able and ready to participate and can engage in the task
without direction and support.

d.
Leaders take the responsibility of determining the roles and tasks for their followers.

Feedback

The correct answer is: The followers have high maturity level who are able and ready to participate and
can engage in the task without direction and support.

Question 39

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Adhocracy or organic model of organizational structure are organizational framework that are free form,
open, flexible and more fluid. Which of the following is an example of this model?

a.

Project Management

b.

All of the above

c.

Matrix Organization

d.

Task Force

Feedback

The correct answer is: All of the above

Question 40

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Ms. Barbie is newly promoted to a patient care manager position. She updates her knowledge on the
theories in management and leadership in order to become effective in her new role. She learns that
some managers have low concern for services and high concern for staff. Which of the following
explains the behavior of the managers?

a.

There is increasing output in response to being watched.

b.

That job satisfaction increased through employee participation in decisions rather than through short-
term incentives.

c.

This leadership behavior assumes that people are more productive when given commensurate
incentives and rewards.

d.

It assumes that if people are happy in their job, they will naturally work harder.

Feedback

The correct answer is: It assumes that if people are happy in their job, they will naturally work harder.

Question 41

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Question text

Nurse Naomie delegates a task to Neri, a Nursing Attendant. Which of the following statements reflect
the effect of the delegation?

a.

Nurse Naomie will have no liability.

b.

Nurse Naomie has an increased scope of liability.

c.

Nurse Naomie and NA Neri has the same scope of liability.

d.

Nurse Naomie has decreased scope of liability

Feedback

The correct answer is: Nurse Naomie has an increased scope of liability.

Question 42

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Division of work, unity of command, unity of direction, scalar chain, are principles of management
identified by __?___ which he assume to be useful and relevant to all organizations.
 a.

Frederick Taylor

b.

Max Weber

c.

Elton Mayo

d.

Henry Fayol

Feedback

The correct answer is: Henry Fayol

Question 43

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A leadership dimension where leaders focus on listening, building relationships, teamwork, inspiring,
motivating and persuading the followers.

a.

change-oriented leadersip

b.

task-oriented leadership

c.
relations-oriented leadership

d.

external leadership 

Feedback

The correct answer is: relations-oriented leadership

Question 44

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Situational Leadrship Model is a repeatable framework for leaders to match their behaviors with the
performance needs of the individual or group that they are attempting to influence. There are four
Situational Leadership arranged in quadrants - S1, S2, S3, S4. Which of the following best describes S3?

a.

The follower lacks both the ability to perform the task and the willingness to do so.

b.

The follower has the ability and skill necessary for a task but lacks the confidence to perform.

c.

The follower shows increasing ability but still not performing at a sustained and acceptable level.

d.

Followers decide when it is appropriate to involve the leader.

Feedback
The correct answer is: The follower has the ability and skill necessary for a task but lacks the confidence
to perform.

Question 45

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Which of the following are characteristics of an Autocratic Leader?

a.

Strong control over the work group, others are motivated by coercion, directed with commands,
communication flows downward, decision making does not involve others.

b.

Idealized influence, intellectual stimulation, individual consideration, inspirational motivation

c.

Less control is maintained, economic and ego awards are used to motivate, communications flows up
and down, participatory decision making.

d.

Empowering employees, being hands-off, leaves decisions to their employees.

Feedback

The correct answer is: Strong control over the work group, others are motivated by coercion, directed
with commands, communication flows downward, decision making does not involve others.

Question 46

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Which of the following are characteristics of a Transactional Leader?

a.

Listening, empathy, stewardship, focus on performance planning, day-to-day coaching.

b.

Idealized influence, intellectual stimulation, individual consideration, inspirational motivation.

c.

Task – focus approach, competitive, use trade-offs to meet goals, tends to maintain status quo.

d.

Charm, interpersonal connection, and persuasive communication.

Feedback

The correct answer is: Task – focus approach, competitive, use trade-offs to meet goals, tends to
maintain status quo.

Question 47

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Maximillian Weber believed efficiency is achieved through impersonal relations within a formal
structure, competence should be the basis for hiring and promoting an employee, and decisions should
be made in an orderly and rational way based on rules and regulations?

a.

Scientifc Management

b.

Behavioral Approach

c.

Administrative Management

d.

Bureaucratic Management

Feedback

The correct answer is: Bureaucratic Management

Question 48

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Which of the following principles in planning states that the targets and the goals are the first activity.

a.

Principle of Efficiency

b.

Principle of Planning Promises

 c.

Principle of Primacy

d.

Principle of Contribution to Objectives

Feedback

The correct answer is: Principle of Primacy

Question 49

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Which of following is true for Centralized Budgeting?

a.

Unit managers have an intimate view of their needs.

b.

All of the above.

c.

Developed and imposed by top level managment.

d.

Middle managers are actively involve in the planning and budgeting process.

Feedback

The correct answer is: Developed and imposed by top level managment.
Question 50

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Looking at the results of the environmental assessment, which of the following opportunities is
favorable to the Nursing Service in establishing a Geriatric Unit?

a.

10% of the population are elderly needing geriatric care.

b.

Computerization and availment of Artificial Intelligence facilities.

c.

Universal Health Care Insurance Policy in place.

d.

High unemployment rate of nurses specializing Geriatric Care.

Feedback

The correct answer is: High unemployment rate of nurses specializing Geriatric Care.

Question 51

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 Flag question

Question text

A management function consist of recruiting, interviewing, hiring and orienting staff. It also includes
scheduling, staff development, employee socialization and continuing education program.

a.

Planning

b.

Staffing

c.

Directing

d.

Organizing

Feedback

The correct answer is: Staffing

Question 52

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Which of the following is not a Management Function?

 a.

Budgeting

b.

Planning

c.

Organizing

d.

Staffing

Feedback

The correct answer is: Budgeting

Question 53

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Systems view of leadership means that leadership does not exist in a vaccum and leaders do not operate
alone. The nurse best understands this approach in leadership by which of the following statements?

a.

A Leader without followers is unable to exercise his leadership.

b.

Leader-follower-situation system clarifies the thought on the complexity and dynamism of the work
environment.

c.
The system provides a framework for building ideas and resolving conflicts/issues.

d.

All of the above.

Feedback

The correct answer is: All of the above.

Question 54

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Which of the following is not related to the process of judiciously reducing costs or limiting them to a
constant level without interrupting patient care?.

a.

Cost Cutting measures

b.

Daylight saving time

c.

Cost containment

d.

Cost enhancement

Feedback

The correct answer is: Cost enhancement

Question 55

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In Strategic Planning, the purpose of environmental assessment or situational assessment relative to the
opening of a Geriatric Unit belongs to what step in strategic planning?

a.

Prioritizing the objectives

b.

Formulating a strategy

c.

Clarifying the strategic position

d.

Implementing and managing the strategy

Feedback

The correct answer is: Clarifying the strategic position

Question 56

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 Flag question

Question text

Patient Classification Systems (PCS) determines the amount of nursing care required within 24 hours.
The higher the patient acuity, the more care that is required by the patient. Patient acuity refers to:

a.

all in-patients with catastrophic illness

b.

valid and reliable rating of individual patient care

c.

the measure of nursing workload that is generated for each patient

d.

the patient requiring more nursing care

Feedback

The correct answer is: the measure of nursing workload that is generated for each patient

Question 57

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What do you call that leadership skill whereby a leader must have the ability to adjust and tailor
communications appropriately for a wide array of situations and people, and across cultural and
generational lines?

a.

Motivation Skills

b.

Flexibility Skills

c.

Communication Skills

d.

Emotional Intelligence

Feedback

The correct answer is: Communication Skills

Question 58

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Leadership as a process to do things right involves three key principles?

a.

Interrelationship, Leadership Style, Situational Favorableness

b.

Directive Behavior, Supportive Behavior, Follower Performance Readiness

 c.

Interpersonal dealing, Influence, achievement of goals

d.

Dynamic Relationship, Mutual Influence, Common Purpose

Feedback

The correct answer is: Interpersonal dealing, Influence, achievement of goals

Question 59

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According to Mary Parker Follet, it is the art of getting things done through people. It is doing the right
things

a.

Theories

b.

Leadership

c.

Management

d.

Organization

Feedback
The correct answer is: Management

Question 60

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Praising an employee for fininshing a task efficiently and effeftively and issuing memos to non-
performing employees is an exmaple of what power?

a.

Reward power

b.

Position power

c.

Coercive power

d.

Legitimate power

Feedback

The correct answer is: Reward power

Question 61

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Major management theories is classified into classical, behavioral, quantitative approach and modern
integrative approaches. Choose one that does not belong to the classical managment theory?

a.

Bureaucratic Management

b.

Adminstrative Management

c.

Scientific Management

d.

Systems Theory

Feedback

The correct answer is: Systems Theory

Question 62

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Management as a process that is used today by nurses or nurse managers in health care organization is
best described as:
 a.

Scientific management

b.

Decision making

c.

Planning, organizing, coordinating and controlling

d.

Commanding and controlling others using hierarchical authority

Feedback

The correct answer is: Planning, organizing, coordinating and controlling

Question 63

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Question text

Bureaucratic or hierarchical organizational structure would be expected to have an organizational chart

with:

a.

matrix design

b.

many layers of command

c.
a product line design

d.

a number of dotted lines representing reporting relationship

Feedback

The correct answer is: many layers of command

Question 64

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What type of organization that is often called as the simplest type because it gives a direct chain of
command that promotes rapid decision and simplifies coordination between personnel in the same
department?

a.

Matrix Structure Organization

b.

Line and Staff Organization

c.

Line Structure Organization

d.

Functional Structure Organization

Feedback

The correct answer is: Line Structure Organization

Question 65

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The following except one are the classical theories or classical perspective of management because it
emphasizes managing workers and organization efficiently without understanding the human behavior
in the organization?

a.

Administrative Principles

b.

Scientifc Management

c.

Bureaucratic Management

d.

Motivational Theories

Feedback

The correct answer is: Motivational Theories

Question 66

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 Flag question

Question text

If your RN staff members receive 4 weeks of vacation and 10 days of sick time per year, how many
productive hours would each RN work in that year if they utilized all of their benefit time?

a.

2,080 productive hours

b.

1,840 productive hours

c.

1,920 productive hours

d.

1,780 productive hours

Feedback

The correct answer is: 1,840 productive hours

Question 67

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Manager X is energetic, enthusiastic, passionate and can inspire positive changes in those who follow
him. Also, he focused on helping every member of the group to use their knowledge and intelligence to
succeed as well. This characteristic is an example of what type of leader?

a.

Transactional Leader

b.

Transformational Leader

c.

Charismatic Leader.

d.

Servant Leader

Feedback

The correct answer is: Transformational Leader

Question 68

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The cost of each job regardless of the time taken to finish a job of short duration and the costs are
collected at the completion of the job is called:

a.

Operating Expense

b.
Job Costing

c.

Operational Costing

d.

Job Expense

Feedback

The correct answer is: Job Costing

Question 69

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Which of the following principles in planning suggests that every plan and sub-plan should make positive
contributions towards achieving the objectives and goals of the institution?

a.

Principle of Primacy

b.

Principle of Efficiency

c.

Principle of Planning Promises

d.

Principle of Contribution to Objectives

Feedback
The correct answer is: Principle of Contribution to Objectives

Question 70

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Which of the following are characteristics of a Free-Rein Leader?

a.

Less control is maintained, economic and ego awards are used to motivate, communications flows up
and down, participatory decision making.

b.

Idealized influence, intellectual stimulation, individual consideration, inspirational motivation

c.

Strong control over the work group, others are motivated by coercion, directed with commands,
communication flows downward, decision making does not involve others.

d.

Empowering employees, being hands-off, leaves decisions to their employees.

Feedback

The correct answer is: Empowering employees, being hands-off, leaves decisions to their employees.

Question 71

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Question text

Which of the following principles in planning discloses that the maximum results of the plan should be
obtained from minimum cost and effort.

a.

Principle of Contribution to Objectives

b.

Principle of Planning Promises

c.

Principle of Efficiency

d.

Principle of Primacy

Feedback

The correct answer is: Principle of Efficiency

Question 72

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Which of the following conclusions about leadership characteristics is true?

 a.

A manager is effective when he has the ability to plan well.

b.

There is a high correlation between the communication skills of a leader and the ability to get the job
done.

c.

There is good evidence that certain personal qualities favor success in a managerial role.

d.

Assessment of personality traits is a reliable tool for predicting a manager’s potential.

Feedback

The correct answer is: Assessment of personality traits is a reliable tool for predicting a manager’s
potential.

Question 73

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Which of the following best describes staff authority?

a.

staff auhtority is depicted by dotted or broken lines

b.

command relationship is a direct line between manager and staff

c.
leader-follower relationship

d.

ability to advise and provide other specialized services

Feedback

The correct answer is: staff auhtority is depicted by dotted or broken lines

Question 74

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Which among the following expenses is not considered part of the Operating Budget?

a.

Maintenance and other operating expenses

b.

Hospital Supplies

c.

Major Medical Equipment

d.

Light and water expenses

Feedback

The correct answer is: Major Medical Equipment

Question 75
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Strategic planning is often considered as the framework for the lower-level planning process. The nurse
best understands the function of strategic planning by which of the following statement?

a.

It reveals how the company is going to implement a plan.

b.

It is often used for managing risks that would have catastrophic consequences.

c.

It is the base on which all the ongoing plans, long-term and short-term plans are created.

d.

This type of planning acts as a guideline to achieve the organization’s mission.

Feedback

The correct answer is: It is the base on which all the ongoing plans, long-term and short-term plans are
created.

Question 76

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Question text

A management function that includes establishing the structure to carry out plans, determining the
most appropriate type of patient care delivery and grouping activities to meet unit goals.

a.

Planning

b.

Staffing

c.

Organizing

d.

Directing

Feedback

The correct answer is: Organizing

Question 77

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Why is leaderhip development important for nurses?

a.

Nurses have expert knowledge and are interacting with and influencing their client.

b.

Nurses who lead are less satisfied in their jobs.

 c.

Nurses leader leave their job sooner for other positions.

d.

It is not really important for the nurse.

Feedback

The correct answer is: Nurses have expert knowledge and are interacting with and influencing their
client.

Question 78

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Which of the following will drive people to form an informal organization?

a.

People are highly dissatisfied from the job positions where work is to be done at isolated places than
with groups.

b.

Solve work-related problems promptly and easily.

c.

All of the above

d.

Provides an opportunity for employees to develop bonds with co-workers.

Feedback
The correct answer is: All of the above

Question 79

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When a manager delegates a function to a subordinate, the manager’s responsibility for that function is
not diminished. This is what we call the principle of :

a.

Span of Control

b.

Chain of Command

c.

Continuing Responsibility

d.

Scalar Chain

Feedback

The correct answer is: Continuing Responsibility

Question 80

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Calculate the FTE: If 1.0 FTEs is equivalent for an employee scheduled to work 40 hours per week, then
employees scheduled to work 20 hours per week are:

a.

0.5 FTEs

b.

0.8 FTEs

c.

0.6 FTEs

d.

0.4 FTEs

Feedback

The correct answer is: 0.5 FTEs

Question 81

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Select from the following behaviors is manifested by the leader who uses Path-Goal theory?
 a.

Challenges the staff to take individual accountability for their own practice.

b.

Reminds staff about the sanctions for non-performance.

c.

Sets up clear path and clear guidelines through which the subordinates can achieve both personal and
work-related goals and assist them in achieving these goals.

d.

Admonishes staff for being laggards.

Feedback

The correct answer is: Sets up clear path and clear guidelines through which the subordinates can
achieve both personal and work-related goals and assist them in achieving these goals.

Question 82

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Managerial skills are the knowledge and ability of the individuals in a managerial position to fulfil some
specific management activities or tasks. Which of the following is not a managerial skill?

a.

Technical Skill

b.

None of the above

 c.

Conceptual skills

d.

Human or interpersonal management skills

Feedback

The correct answer is: None of the above

Question 83

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The Chief Nurse Executive has a charismatic leadership style. Which of the following behaviors best
describes this style?

a.

Listening, empathy, stewardship, focus on performance planning, day-to-day coaching

b.

Idealized influence, intellectual stimulation, individual consideration, inspirational motivation

c.

Task – focus approach, competitive, use trade-offs to meet goals, tends to maintain status quo

d.

Charm, interpersonal connection, and persuasive communication

Feedback
The correct answer is: Charm, interpersonal connection, and persuasive communication

Question 84

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Frederick Taylor, the Father of Scientific Management postulated that “if workers could be taught the
one best way to accomplish task, productivity would increase". This theory suggests to:

a.

job rotation

b.

increase in wages and provision of other benefits

c.

establishing rest period in between work time

d.

train workers to work at maximum efficiency.

Feedback

The correct answer is: train workers to work at maximum efficiency.

Question 85

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Management is defined as:

a.

diverse and fast pace interaction with people

b.

imposing upon staff/subordinates to work towards the achievement of organizational goals.

c.

the art of getting things done through people.

d.

"doing the right things"

Feedback

The correct answer is: the art of getting things done through people.

Question 86

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A technique to allocate one’s time through setting of goals, assigning priorities, identifying and
eliminating wasted time and using managerial technique to reach goals efficiently?
 a.

Budgeting

b.

Reflective Jounalizing

c.

Time Management

d.

Scheduling

Feedback

The correct answer is: Time Management

Question 87

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Which of the following statement is true to flat organizational chart?

a.

More attention is given to message which come from managers than those from lower levels.

b.

No freedom for coordination.

c.

Communication is direct, simple and fast with minimal distortions of messages.

 d.

Employees in this structure report to many managers.

Feedback

The correct answer is: Communication is direct, simple and fast with minimal distortions of messages.

Question 88

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Under the Principle of Functional Definition, all the functions should be completely and clearly defined
to the managers and subordinates. The purpose of functional definition is:

a.

Clarifications in authority-responsibility relationships helps in achieving co-ordination and thereby

organization can take place effectively.

b.

Clearly defining the duties, responsibilities, authority and relationships of people towards each other
enahnces productivity.

c.

Clarification in the authority-responsibility relationship helps in efficient organization.

d.

All of the above

Feedback

The correct answer is: All of the above

Question 89

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If you were a Theory X Nurse Manager, what would be your typical perception of your nursing staff?

a.

All of the above

b.

They usually avoid added responsibilities.

c.

Coercion, threats or punishment are necessary because people do not like the work to be done.

d.

They dislike their kind of work.

Feedback

The correct answer is: All of the above

Question 90

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Question text

You think that the dosage of a medication ordered by a physician is inappropriate. You clarified this with
the physician but he did not change his order. However, you are sure that he gave the wrong dosage.
Following the Chain of Command, whom should you inform first?

a.

The Chief Nurse

b.

The Head Nurse of the Unit

c.

Another physician

d.

The Nurse supervisor on duty

Feedback

The correct answer is: The Head Nurse of the Unit

Question 91

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A leadership dimension that is highly goal focused on achieving the task and complete the objectives
within specified deadlines.

a.

change-oriented leadersip
 b.

external leadership 

c.

task-oriented leadership

d.

relations-oriented leadership

Feedback

The correct answer is: task-oriented leadership

Question 92

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The managerial function of guiding, motivating, leading, supervising the subordinates to accomplish
desired objectives.

a.

Planning

b.

Directing

c.

Staffing

d.
Organizing

Feedback

The correct answer is: Directing

Question 93

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It is a brief statement identifying the reason that an organization exist and its future aim or function.

a.

Mission

b.

Vision

c.

Goal

d.

Philosophy

Feedback

The correct answer is: Vision

Question 94

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Question text

Highly Specialized Critical Care means that the:

a.

Geriatric patients with no relatives caring for them.

b.

Patient is completely dependent upon the nursing personnel.

c.

Patient needs maximum nursing care with a ratio of 80% professionals and 20% non-professional.

d.

Vital Signs taking is ordered in 3 shifts; with IVF/BT; semi conscious or exhibiting some psychosocial or
social problems.

Feedback

The correct answer is: Patient needs maximum nursing care with a ratio of 80% professionals and 20%
non-professional.

Question 95

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Which of the following is not an accurate statement for line authority?

 a.

depicted by solid lines

b.

ability to advise and provide other specialized services

c.

command relationship is a direct line between manager and staff

d.

leader-follower relationship

Feedback

The correct answer is: ability to advise and provide other specialized services

Question 96

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The shared beliefs and values that establishes identity of the organization?

a.

Organizational behavior

b.

Organizational culture

c.

Organizational custom
 d.

Organizational tradition

Feedback

The correct answer is: Organizational culture

Question 97

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This dimension of leadership where the leader tries to promote exploration of new and better ways of
doing things, or trying to uncover hidden potential in people, things or situations.

a.

external leadership 

b.

change-oriented leadersip

c.

relations-oriented leadership

d.

task-oriented leadership

Feedback

The correct answer is: change-oriented leadersip

Question 98
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Which of the following theories is incorrectly matched with the author/proponent?

a.

Contingency - Max Weber

b.

Situational Leadership Model - Ken Blanchard and Paul Hersey

c.

Transformational - Jame Mcgregor Burns

d.

Path-Goal - Robert J. House

Feedback

The correct answer is: Contingency - Max Weber

Question 99

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The Nursing Service is required to make a Strategic Plan for a new Geriatric Unit. The Chief Nurse and
Supervisors had their brainstorming and the Chief Nurse insisted that establishing the organizational
structure should be the first line of discussion.The following except One are the elements in planning:

a.

Forecasting

b.

Preparing the Budget

c.

Establishing the Organizational Structure

d.

Setting the Mission, Vision, Philosophy, Goals and Ojectives

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The correct answer is: Establishing the Organizational Structure

Question 100

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Question text

Which of the following are characteristics of a Democratic Leader?

a.

Empowering employees, being hands-off, leaves decisions to their employees.

b.

Idealized influence, intellectual stimulation, individual consideration, inspirational motivation

 c.

Strong control over the work group, others are motivated by coercion, directed with commands,
communication flows downward, decision making does not involve others.

d.

Less control is maintained, economic and ego awards are used to motivate, communications flows up
and down, participatory decision making.

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The correct answer is: Less control is maintained, economic and ego awards are used to motivate,
communications flows up and down, participatory decision making.