Professional Documents
Culture Documents
Group Behavior and Motivation
Group Behavior and Motivation
Submitted by
LAIBA INAYAT
(5819-FMS/BBA/f19)
KASHAF ADEEB
(5868-FMS/BBA/f19)
1
Supervisor
Lecturer
All rights are reserved. No part of this report can be reproduced in any
form or any means such as a photocopy or electronic media, etc. without
prior approval of the Authors.
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Table of Contents
CERTIFICATE ............................................................................................................................................. 5
DEDICATION ............................................................................................................................................. 6
DECLARATION .......................................................................................................................................... 7
FINAL APPROVAL ..................................................................................................................................... 8
ACKNOWLEDGEMENTS ............................................................................................................................ 9
ABSTRACT .............................................................................................................................................. 10
CHAPTER 1: ............................................................................................................................................ 11
INTRODUCTION ....................................................................................................................................... 11
RESEARCH SIGNIFICANCE:.................................................................................................................. 12
RESEARCH OBJECTIVES: ..................................................................................................................... 12
RESEARCH QUESTIONS ...................................................................................................................... 13
CHAPTER 2 ............................................................................................................................................. 14
LITERATURE REVIEW ............................................................................................................................... 14
Group behavior in Organizations: ...................................................................................................... 14
Motivational factors in Organizations: .............................................................................................. 14
Time Management in Organizations: ................................................................................................ 14
Effective Strategies for improving Group behavior and Motivation in Organizations:...................... 15
THEORETICAL FRAMEWORK .................................................................................................................... 16
CHAPTER 3 ............................................................................................................................................. 17
RESEARCH METHODOLOGY ..................................................................................................................... 17
PROBLEM STATEMENT: ..................................................................................................................... 17
RESEARCH DESIGN: ............................................................................................................................ 18
TYPE OF STUDY: ................................................................................................................................. 18
RESEARCH INTERFERENCE: ................................................................................................................ 18
UNIT OF ANALYSIS: ............................................................................................................................ 18
RESEARCH QUESTIONS: ..................................................................................................................... 19
CHAPTER 4 ............................................................................................................................................. 20
DATA ANALYSIS ....................................................................................................................................... 20
DISCUSSION ........................................................................................................................................... 23
CONCLUSION .......................................................................................................................................... 25
RECOMMENDATIONS ............................................................................................................................. 27
LIMITATIONS AND FUTURE DIRECTIONS ................................................................................................ 28
REFERENCES ........................................................................................................................................... 29
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CERTIFICATE
5
DEDICATION
All the praises and blessings to Allah, the Most Merciful, the Most
Compassionate; and prayers and peace be upon Muhammad, His
servant and messenger, in the name of Allah, the Most Merciful, the
Most Compassionate.
We would also like to convey our heartfelt gratitude to our parents for
their unwavering guide during our lives, incredibly through the pursuit of
our Bachelor’s degrees. We have the opportunity to finish this thesis as
a result of their unfailing love and prayers.
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DECLARATION
We hereby declare that the work present in the following thesis is our
effort, except where otherwise acknowledged, and that the thesis is our
composition. No part of the thesis has been previously presented for
any other degree.
Date: _____________________
______________________
______________________
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FINAL APPROVAL
We declare that this project report, neither as a whole nor as a part, has
been copied out from any source. It is further stated that we have
prepared this report entirely based on personal efforts made under the
earnest guidance of our supervisor. No portion of work, presented in
this report, has been submitted by Laiba Inayat and Kashaf adeeb in
support of any application for any degree or qualification of this or any
other university or learning institute.
SUPERVISOR
Ms. Kiran Kayani
Department of Business Administration
International Islamic University, Islamabad -------------------
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ACKNOWLEDGEMENTS
In the first place, all the praises and thanks to Almighty Allah for giving
us strength and ability to recognize our work and His messenger
(Muhammad P.B.U.H) for illuminating our lives.
We would like to express our deep gratitude to our Final Year Project
Supervisor, Ms. Kiran Kayani, Lecturer, Faculty of Management
Sciences (FMS) IIUI, for her patient guidance, Enthusiastic
encouragement, and beneficial opinions of this research work. The door
to her workplace was constantly open each time we ran into bother or
had a question about our Research or write-up.
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ABSTRACT
This case study investigates the relationship between employee work
motivation and their performance in the workplace, time management
and their productivity. It examines the main and common motivation
theories and different approaches to motivate employees. The main
aim is to find a correlation between employees work motivation and
how their performance effect on business productivity. Qualitative
method was used to conduct this study. The data collection technique
was interviews with the HR employees of Wah Nobel Company. The
study was conducted on small sample size of 5 employees. Future
studies could have pursued by employing longitudinal design,
increasing sample size as well as visiting the company more than 3
to 4 times.
Keywords: work motivation, performance in workplace, motivation
theories, correlation between employee work motivation and
performance effect on business productivity.
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CHAPTER 1:
INTRODUCTION
High performing teams are felt to give companies competitive edge; thus, a team
is fundamentally a social technology, the mutual commitment and accountability
of members being a contingent in the service of achieving performance goals.
Understanding the factors that make teams better performance units has been a
focus of much literature (Stevens and Campion Citation1994; Marks, Mathieu
and Zaccaro Citation2001). How to motivate people in team environments is a
natural concern amid this more general search for variables that explain team
productivity.
However industrial-organizational psychologists have been studying motivation
and satisfaction in the workplace for some five decades. For at least three
reasons, however, progress in understanding these phenomena has been slow.
First, it turned out that the motivation to work (exert effort) and satisfaction are
relatively independent outcomes; thus somewhat different theories are required
to understand them (Locke, 1970). Connecting the two types of theories has
proven to be especially difficult (Henne & Locke, 1985). Theories that have tried
to explain both phenomena with the same set of concepts generally have been
unsuccessful. Second, theories within each domain, especially motivation–
performance theories, have focused only on a limited aspect of the domain such
as needs (Maslow, 1970), perceived fairness (Adams, 1965), or managerial
motives (Miner, 1973). Third, the phenomena themselves are highly complex;
thus extensive research has been required to understand them irrespective of
any attempts to connect them.
Wah Nobel is a joint venture which was founded in 1962 between
Wah Industries Limited, Saab (Sweden) and Almisehal (Saudi
Arabia). Wah Nobel Group is a multinational group with six
companies on its orbit. It is engaged in production of Commercial
Explosives/Accessories, wide range of Industrial Chemicals and
Acetates and has a presence in the Energy Sector. The primary aim
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of this Joint Venture was to start production of Commercial
Explosives indigenously.Wah Nobel operates as a Commercial
Subsidiary of POF on commercial frequency and wavelength.
Since 1962, Wah Nobel Group has experienced rapid expansion of business and
has grown into one of the largest manufacturing conglomerates in Pakistan with
6 Companies on its orbit. This has been the result of our team of dedicated
workforce working diligently to satisfy the needs of our customers. In pursuit of
excellence, we are driven by Customer Satisfaction, Quality Control and
Corporate Social Responsibility.
RESEARCH SIGNIFICANCE:
The study can impart further knowledge to the prevalent research
base. The findings derived from this study can be useful for the all
industries specifically for Human Resource Management Department
as well as employers in several ways. These includes interpretive
research on the problem grouping behaviour and motivation in
employees and their time management. Grouping behaviour and
motivation are crucial factors that impact the success and
performance of organizations. Grouping behaviour refers to how
individuals form groups within an organization, and how these groups
interact with each other. Motivation refers to the internal and external
factors that drive individuals to achieve their goals. The aim of this
qualitative research proposal is to understand the grouping behaviour
and motivation of employees in organizations, and to identify the
factors that influence these behaviours.
RESEARCH OBJECTIVES:
The primary purpose of this study is to evaluate the effectiveness of employees’
relation and time management in relation to the level of performance displayed
by the Wah Nobel Company. I've broken it down into smaller objectives below:
1. To explore the group behaviors of employees in organizations.
2. To understand the motivation factors that drive employees in
organizations.
3. To identify the factors that influence group behaviors and motivation in
organizations
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RESEARCH QUESTIONS
The goal of this study is to determine the effectiveness of strategies
connected to workplace motivation and group behavior over the
performance level displayed by the Wah Nobel Company in order to
address the question raised by the title of the study. Subdividing it
into inquiries below:
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CHAPTER 2
LITERATURE REVIEW
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Effective Strategies for improving Group behavior and
Motivation in Organizations:
Strategies can be employed to enhance group behavior and motivation in
organizations. Firstly, establishing clear goals and objectives and communicating
them effectively can promote group cohesion and motivation (Atkinson &
Butcher, 2003). Fostering a supportive and participatory work environment
encourages employees to engage in group decision-making, resulting in higher
motivation and productivity (Hackman & Oldham, 1975). Furthermore, providing
employees with growth opportunities through training and development initiatives
and recognition programs can enhance intrinsic motivation (Gagne & Deci,
2005). Lastly, implementing effective time management strategies, such as
prioritizing tasks and developing schedules, can alleviate stress and improve
motivation levels (Skaalvik & Skaalvik, 2019).
Group behavior and motivation are critical factors that impact employee
performance in organizations. Based on the findings of this literature review,
effective strategies for enhancing group behavior and motivation include clear
communication of goals and objectives, fostering a supportive work environment,
providing growth opportunities, recognition programs, and effective time
management techniques. Understanding these factors can help organizations
enhance their productivity and competitiveness.
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THEORETICAL FRAMEWORK
The theoretical framework of this study is based on social exchange theory and
self-determination theory. Social exchange theory suggests that employees
engage in a reciprocal relationship with their organization, whereby they provide
effort in exchange for rewards such as salary, job security, and career growth
opportunities (Blau, 1964). This theory emphasizes the importance of perceived
fairness in the workplace and how employees’ perceptions of fairness can impact
their motivation, job satisfaction, and commitment (Adams, 1965). In the context
of this study, social exchange theory implies that employees who perceive their
organization as fair and just are more likely to be motivated and engaged at
work, which can lead to better performance.
Self-determination theory, on the other hand, proposes that employees have
innate psychological needs for autonomy, competence, and relatedness (Ryan
and Deci, 2000). Autonomy refers to the need for self-determination and control
over one’s work, while competence refers to the need for feelings of
effectiveness and mastery. Relatedness refers to the need for social connections
and meaningful relationships with others. This theory suggests that employees
who have their psychological needs satisfied are more likely to be motivated and
engaged at work, which can lead to better performance. In the context of this
study, self-determination theory implies that employees who have autonomy,
competence, and relatedness at work are more likely to be motivated and
engaged, which can lead to better performance.
Both social exchange theory and self-determination theory suggest that the
working environment plays an important role in determining employee
motivation, engagement, and performance. Therefore, this study aims to
investigate how the working environment, including group behavior and time
management, impacts employee motivation, engagement, and performance in
the context of the Wah Nobel Company.
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CHAPTER 3
RESEARCH METHODOLOGY
The research will use a qualitative approach, specifically a case study
design, to explore the group behavior and motivation of individuals in a
specific context.The semi-structured open interview with experts
provides the space to reveal opinions, thoughts, and reflections of an
expert, and hence, it was considered to be appropriate for this study.
The following procedures were applied to collect primary data from the
experts. After selecting a research topic, and preparation and planning
phase, conduction series of interviews by visiting the organization, then
data were analyzed and interpreted, and finally conclusions and
recommendations based of the results was made.
PROBLEM STATEMENT:
Motivation and group behavior are crucial factors that influence the performance
and success of organizations. However, despite extensive research in industrial-
organizational psychology, our understanding of these phenomena remains
limited. In the context of the Wah Nobel Company, there is a need to evaluate
the effectiveness of employees’ relations and time management strategies in
relation to the level of performance displayed by the organization. Employees’
group behavior and motivation are also critical factors that impact the
organization’s performance. Therefore, the problem statement of this qualitative
research proposal is to understand the group behavior and motivation of
employees in the Wah Nobel Company and to identify the factors that influence
these behaviors. The study aims to explore the effectiveness of workplace
motivation and group behavior strategies and their impact on the performance
level of the Wah Nobel Company. By addressing this problem statement, the
study can contribute to the existing research base and provide insights into
effective strategies for enhancing employee motivation, engagement, and
performance in organizations.
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RESEARCH DESIGN:
The current study investigates the relationship between group
behavior, motivation and organization performance. The study will
use semi-structured interviews to collect data. The interviews will be
conducted in-person, and each interview will last approximately 20-30
minutes. The interviews will be audio-recorded and transcribed for
analysis.The population of this investigation entails the employees
working in Wah Nobel Company and HR executives are selected for
gathering qualitative data with the help of interviews.
TYPE OF STUDY:
This is qualitative, cross sectional research. Qualitative method entails
in depth understanding of a particular phenomenon by analyzing the
beliefs, perceptions, values or attitudes related to that phenomenon
(Rahi 2017). Data was collected in one-time frame from employees of
Wah Noble.
RESEARCH INTERFERENCE:
There was no research interference that could affect the findings of the
research. Thus, work is very smoothly done.
UNIT OF ANALYSIS:
The unit of analysis was Wah Nobel Company. All the departments of
Wah Nobel company specially HR department those who are well
aware of Group behavior and motivation and its relationship with
organizational performance.
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RESEARCH QUESTIONS:
1. Have you ever had to take on additional responsibilities or cover for a
colleague who was frequently late? If so, how did you manage this
additional workload?
3. In your opinion, what role do leaders play in group motivation? Have you
had any experiences where a leader positively or negatively impacted
group motivation?
4. Would you still be interested in this job if you knew, at some point in the
future, the work environment would change from an individual
environment to a team-based approach?
8. Is there anything that motivates you to stay at your company for the next 5
years? If not so what is it?
9. Describe your ideal supervisor? Tell me about a time when you worked for
someone like this? What qualities do you not prefer in a supervisor?
11. What makes you excited to work at this company and complete your
tasks?
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CHAPTER 4
DATA ANALYSIS
Following below graphs shows the grounded theory using open coding and axial
coding of the transcribed interviews. For this research we took 5 interviews of the
employees. The analysis aimed to identify themes and patterns related to group
behavior, motivation, and their impact on organizational performance.
The interviews were conducted with a sample of five employees from different
departments of the Wah Nobel Company. The responses were transcribed and
analyzed using a systematic approach. Open coding was used to identify initial
themes and concepts from the interview data. The researchers read through the
transcripts multiple times to identify meaningful units of data and assigned initial
codes to them. Once the initial coding was completed, axial coding was
employed to establish connections and relationships between the codes. This
involved categorizing the initial codes into broader themes and sub-themes. The
researchers looked for patterns, similarities, and differences within the data to
create a more comprehensive understanding of the research topic.
The following are some examples of the initial codes and themes that emerged
during the data analysis:
1. Group behavior:
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DISCUSSION
The data analysis conducted in this research provides valuable insights into
group behavior, motivation factors, and their impact on organizational
performance within the Wah Nobel Company. The findings highlight key themes
and patterns that emerged from the interviews with employees from various
departments. These findings shed light on the current state of group behavior
and motivation within the organization and offer implications for improving
performance. One of the important themes that emerged is group behavior.
The analysis revealed that employees form informal groups within the
organization, which can have both positive and negative effects. Effective
communication within these groups was identified as crucial for fostering
collaboration and teamwork. The influence of group norms on individual behavior
was also noted, indicating the importance of promoting positive norms that align
with the organization’s goals and values.
Based on these findings, it is recommended that the Wah Nobel Company takes
steps to address these challenges and enhance group behavior and motivation.
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This can be achieved by fostering a supportive work environment that values
effective communication, providing opportunities for growth and development,
and implementing recognition and reward systems. Empowering employees with
more decision-making authority and autonomy can also boost motivation and
engagement.
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CONCLUSION
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the existing knowledge base and provide insights into effective
strategies for enhancing employee motivation, engagement, and
performance in organizations. The recommendations derived from this
study can be valuable for the Wah Nobel Company and other
industries, particularly the Human Resource Management department
and employers, in understanding and addressing group behavior,
motivation, and their impact on organizational success.
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RECOMMENDATIONS
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LIMITATIONS AND FUTURE DIRECTIONS
Group behavior and motivation refer to the ways in which individuals behave in
groups and the factors that drive their behavior in the organizational setting.
Although group behavior and motivation have been studied extensively, the field
is still subject to some limitations and challenges that need to be addressed in
the future.
One of the main limitations of the current research on group behavior and
motivation is the lack of a comprehensive theoretical framework. There is still a
need for a unifying theory that can help researchers and practitioners better
understand the mechanisms behind group behavior and motivation.
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