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  • Reason For Outage Report (RFO) - 2019012702 .

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    The outage report summarizes a service disruption from April 24th to 25th that impacted Airfast Indonesia. The circuit and ticket numbers are provided along with details that the outage was caused by a fiber cut, requiring rejoining work. Service was restored on April 25th at 8:00 WIB after being down since April 24th at 13:00 WIB. Apologies are given for any inconvenience during the outage.

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    Reason for Outage report (RFO) - 2019012702 .

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    The outage report summarizes a service disruption from April 24th to 25th that impacted Airfast Indonesia. The circuit and ticket numbers are provided along with details that the outage was caused by a fiber cut, requiring rejoining work. Service was restored on April 25th at 8:00 WIB after being down since April 24th at 13:00 WIB. Apologies are given for any inconvenience during the outage.

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    19 views1 page

    Reason For Outage Report (RFO) - 2019012702 .

    Uploaded by

    brian
    The outage report summarizes a service disruption from April 24th to 25th that impacted Airfast Indonesia. The circuit and ticket numbers are provided along with details that the outage was caused by a fiber cut, requiring rejoining work. Service was restored on April 25th at 8:00 WIB after being down since April 24th at 13:00 WIB. Apologies are given for any inconvenience during the outage.

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    © All Rights Reserved
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    of 1

    Menara Thamrin Building Level 12

    MH Thamrin Street, Central Jakarta


    Jakarta, ID

    REASON FOR OUTAGE (RFO) REPORT

    Dear Valued Customer,

    We would like to inform regarding problem happened at location that impact to your services.
    Please kindly find detail information of the problem:

    Circuit ID : 2019012702
    Ticket No : 2023-000456021
    Customer Name : AIRFAST INDONESIA

    Ticket Details :

    Type of Complaint : Down


    Cause : Fo Cut
    Action Taken : Rejointing
    Start Time : 24 April 13.00 WIB
    Done Time : 25 April 08.00 WIB

    We do apologize for inconvenience happens during the outage, if there any question please do
    not hesitate to contact us.

    Thank you for your attention and kindly cooperation.

    Warm Regards,

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