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Network Storage RFP
Network Storage RFP
Contact:
Trevor Ouellette, Information Technology (IT) Manager
prrd.dc@prrd.bc.ca
1 INVITATION ....................................................................................................................................... 3
1.5 Statement of Request for Proposal .............................................................................................. 3
1.6 Request for Proposal Documents ................................................................................................. 3
1.7 Regional District Representative................................................................................................... 3
1.8 Submission of Proposals ............................................................................................................... 3
1.9 Closing Date and Time .................................................................................................................. 4
2 INTRODUCTION & BACKGROUND ..................................................................................................... 5
2.1 Locations, Staffing and Equipment ............................................................................................... 5
2.2 CURRENT TECHNOLOGY CONFIGURATION ................................................................................... 6
2.2.1 Current Network Server Hosts and Storage Area Network .................................................. 6
2.2.2 Current Applications and Essential IT Services (Virtual Machines)....................................... 7
2.2.3 Other Equipment (Physical Machines).................................................................................. 8
3 PURPOSE & SCOPE OF WORK ........................................................................................................... 9
3.1 Purpose ......................................................................................................................................... 9
3.2 Scope of Work ............................................................................................................................... 9
3.2.1 Network Storage and Host Requirements ............................................................................ 9
3.2.2 Software-defined Features ................................................................................................... 9
3.2.3 Switching Equipment .......................................................................................................... 10
3.2.4 Support and Warranty ........................................................................................................ 10
3.2.5 Training ............................................................................................................................... 10
3.3 Deliverables & Deadlines ............................................................................................................ 10
3.3.1 Products and Materials ....................................................................................................... 10
3.3.2 Value-Added Offerings ........................................................................................................ 10
3.3.3 Currency and Taxes ............................................................................................................. 10
3.3.4 Subcontractors .................................................................................................................... 10
4 FORMAT OF PROPOSALS & PROPOSAL EVALUATION ..................................................................... 11
4.1 Project Requirements and Information ...................................................................................... 11
4.2 Company Overview ..................................................................................................................... 12
4.3 Project Team & Experience ......................................................................................................... 12
4.4 Proposed Methodology .............................................................................................................. 12
1
Network Storage and Server Hosts RFP-17-2017
Request for Proposal
4.5 Work Schedule and Fee .............................................................................................................. 12
4.6 Projected Deliverables ................................................................................................................ 12
4.7 Proposal Evaluation and Selection Criteria ................................................................................. 13
5 GENERAL REQUIREMENTS .............................................................................................................. 14
5.1 Review and Interpretation of Proposals ..................................................................................... 14
5.2 No Contractual Obligations from RFP (No “Contract A”)............................................................ 14
5.3 Addenda ...................................................................................................................................... 14
5.4 Preparation of Proposals ............................................................................................................ 14
5.5 Incomplete Proposals.................................................................................................................. 15
5.6 Negotiation ................................................................................................................................. 15
5.7 Successful Proponent & Contract ............................................................................................... 15
5.8 Form of Agreement ..................................................................................................................... 15
5.9 Withdrawal.................................................................................................................................. 16
5.10 Conflict of Interest ...................................................................................................................... 16
5.11 Freedom of Information and Protection of Privacy .................................................................... 16
5.12 Liability for Errors ........................................................................................................................ 16
5.13 Confidentiality ............................................................................................................................. 17
5.14 Proponent’s Responsibility ......................................................................................................... 17
5.15 Ownership of Documents ........................................................................................................... 17
5.16 Intent to Submit Proposal ........................................................................................................... 17
6 APPENDIX A - INTENT TO SUBMIT PROPOSAL ................................................................................ 18
The Peace River Regional District (PRRD) invites proposals from qualified vendors and resellers
for the supply, delivery and installation of network host servers, storage and switching
equipment to replace existing host servers and direct attached storage solution. The PRRD will
consider a traditional SAN/host configuration as well as hyperconverged infrastructure (HCI)
solutions, with a preference towards HCI.
Any deviation from the requirements set out in this document must be fully disclosed in the
proposal.
Copies of the Request for Proposal (RFP) may be obtained from the Peace River Regional
District at: website: http://prrd.bc.ca/category/tenders.rfps or www.civicinfo.bc.ca or
www.bc.bid.gov.bc.ca
Trevor Ouellette
Information Technology (IT) Manager
Peace River Regional District
1981 Alaska Avenue,
Dawson Creek, BC V1G 4H8
Telephone: 250-784-4843
Fax: 250-784-3201
Email: trevor.ouellette@prrd.bc.ca
Proponents shall submit two (2) hard copies and one (1) electronic PDF copy of the proposal. All
shipping materials are to clearly identify the Proponent and their contents.
The proposal closing date shall be August 15, 2017 at 2:00 p.m. local time. It is the Proponent’s
sole responsibility to ensure that its Proposal is received on time at the PRRD Head Office at 1981
Alaska Avenue, Dawson Creek, BC.
Faxed proposals are not acceptable and will be rejected. A Proposal may be changed by a fax
received by the Regional District Representative at (250) 784-3201 not later than the advertised
Closing Time. If a Proponent faxes a change to the Proposal, the Proponent accepts all risk
associated therewith, including, without limitation, the risk of:
Any faxed Proposal change should disclose only price changes and any faxed change that
discloses a lump sum price, a unit price, an extended total, or total Proposal price will result in
the entire Proposal being rejected.
Each Proposal shall be submitted to the Dawson Creek office in a sealed envelope clearly marked
and addressed as follows:
Trevor Ouellette
IT Manager
Peace River Regional District
Network Storage and Server Hosts RFP#17-2017
1981 Alaska Avenue,
Dawson Creek, BC V1G 4H8
The Regional District is a federation of both urban and rural areas governed by a 12-member
Board consisting of eight directors appointed by seven municipalities and four electoral
directors elected by voters in four electoral areas. Each municipality or electoral area
participates in a variety of regional or local services, paid for through numerous individual
service areas and a variety of cost sharing formulas.
Staff from the Regional District will work with the successful proponent and will provide
information and assistance to realize the project deliverables.
The following website provides information regarding services provided by the local
government: Peace River Regional District www.prrd.bc.ca
As of July 2017, there are just under fifty staff. The PRRD also provides laptop equipment and
support for 12 elected officials for PRRD related business. Most staff use standard-issued IT
equipment (Microsoft Windows 7 PC/Laptop, Monitor(s), desk phone and possibly a
smartphone). All staff receive an email account on the Exchange server. Some staff are granted
access to the Terminal Services (RDP).
The PRRD has a limited IT staff, which consist of a dedicated internal IT Manager who
supervises a helpdesk IT Technician, a GIS IT Coordinator and coordinates services through an IT
MSP contractor.
Four (4) VMware ESXi 5.5 vSphere Advanced Hosts installed on HP BL460C G6 blades
(Xeon E5540 8 Cores x 2.5GHz / 20GB of memory) running on an HP BLC3000 chassis
HP StorageWorks MSA2000 SAN (24x300GB 10K HDD) ~ 5TB of useable storage
connected via direct-attached connectors
Dell PowerEdge 2950 physical server running VMware V-Center 5.5
HP ProCurve Switch 6600ml-48G-4XG Gigabit switches
Unfortunately, the blade servers do not have adequate memory capacity to handle more than
one or two VM’s at the most. There is also a lack of physical 1Gbe Ethernet ports, which also
can bottleneck data flow when there is a lot of network activity. It is noticeably slow logging
into the system even when connected via the LAN.
Server 2008R2 Primary and Secondary Domain Services + File/Print Services (srv-prrd-
DCDOM1 / srv-prrd-DCDOM2)
Server 2008R2 Terminal Services RDP (srv-prrd-TRM1)
Microsoft Exchange 2010 on Server 2008R2 (srv-prrd-ex1)
ESRI ArcGIS 10.2 + Microsoft SQL 2008, GeoCortex Applications on Server 2008R2 (srv-
prrd-APP002)
Paradigm Scale Management Server (2008R2) (srv-prrd-Scale)
Fire Pro 2 PostgreSQL database on the Paradigm server (srv-prrd-Scale)
Vadim iCity Financial server on SQL/Server 2008R2 (srv-prrd-FIN1)
ESET Antivirus Management on Linux CentOS 6-64 bit (ESET Remote Administrator)
PRRD utilizes two (2) Datto physical servers, for Dawson Creek and FSJ, which store and sync to
a remote location (cloud) using Datto services for backup. Additionally, the Datto client installs
and works at the OS-layer, not at the virtualization layer (eg. Vmware). PRRD is looking to
continue using Datto for data backup, off-site backup and disaster recovery.
The primary objective is to replace the existing four host blade servers, the direct-attached
storage SAN and upgrade the backplane switching to 10GbE. The new solution is expected to
provide a centralized storage environment that lowers the total cost of ownership in a high-
speed, shared storage environment that offers flexible storage capacity and performance, robust
fault tolerance, and offers intuitive administration. The implementation of the new equipment
must minimize disruptions and be flexible enough to adapt to our current infrastructure.
Any deviation from the requirements set out in this document must be fully disclosed in the
proposal.
3.2.5 Training
Any costs associated with basic training (e.g. creating, deleting, migrating, monitoring
VMs, disk, CPU, memory) for PRRD IT staff should be included in the proposal, as an
option.
All equipment must be delivered to the Peace River Regional District head office in Dawson Creek at
Box 810, 1981 Alaska Avenue, Dawson Creek, BC V1G 4H8, before October 31, 2017.
The installation of the equipment and basic configuration must be complete before November 17,
2017.
3.3.4 Subcontractors
If sub-contractors are to be used, they must be clearly identified in the proposal. Joint submissions
in the form of a partnership or consortium are acceptable including a joint submission by
proponents having no formal corporate links. However, each proposal must identify the legal entity,
which is to be responsible for the overall performance of the work that constitutes the project.
Maximum Total Score = 100 (*The Regional District reserves the right to be the sole judge of a qualified Proponent.)
Each Proponent will review all RFP documents and will promptly report and request
clarification of any discrepancy, deficiency, ambiguity, error, inconsistency or omission
contained therein. Any such request must be submitted to the Regional District’s
Representative in writing, electronically or otherwise, no later than 2:00 PM, five (5)
days before the closing date.
Where such requests result in a change or a clarification to the requirements of the RFP,
the Regional District will prepare and issue an Addendum to this RFP.
5.3 Addenda
Written addenda issued by the Regional District will be the only means of varying,
clarifying or otherwise changing any of the information contained in this RFP. The
Regional District reserves the right to issue Addenda up to the RFP Closing date and
time. The date set for submitting Proposals may be changed if, in the Regional District’s
opinion, more time is necessary to enable Proponents to revise their Proposals.
Addenda will state any changes to the RFP Closing date and time.
5.6 Negotiation
As part of this RFP process, the Regional District may choose to negotiate with one or
more proponents with respect to any aspect of this RFP, the contents of a proposal or
the terms of any contract to be entered into for the project.
If a form of contract is attached to this RFP, it is anticipated that this would form the
basis for the contract to be executed by the successful proponent and the Regional
District. Otherwise, the Regional District will present a form of contract at some point
during the RFP evaluation and selection process.
5.9 Withdrawal
Proposals may be withdrawn by written notice provided such notice of withdrawal is
received prior to the closing date and time.
Failure to return this form may result in no further communication regarding this Request for
Proposal. Please print legibly.
Company Name:
Address:
City / Postal Code:
Contact:
Telephone:
Fax:
E-mail
I have received a copy of the above noted Request for Proposal.
Name: Signature:
Title: Date: