FILENAME: 532610A.

DOC
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specifically authorized in writing by bioMérieux, Inc.

DRAWN bioMérieux, Inc.

CHECKED 595 Anglum Road

APPROVAL Hazelwood, MO 63042-2320, USA

DEPT.NAME SIGNATURE DATE TITLE:

VITEK2 COMPACT Error Codes

SIZE DRAWING NO. REV.

A 532610 A
SHEET 1 of 18

Form # QP-05009B-1 Sheet 1

 REVISION HISTORY
REV PCN NO. DATE BY DESCRIPTION
A I04-0079 23FEB04 S. Higgins Created document.

DWG. NO. 532610 REV A SHEET 2 of 18

Form # QP-05009B-1 Sheet 2

Introduction
This document contains a list of all the possible warning and error codes that can be generated by a VITEK2 COMPACT
instrument. (This document was derived from the CARD Service and Manufacturing Firmware Design Specification
Version 4 and the CARD User Interface Firmware Design Specification Version 4.)

Reference Documents
o 532611 - VITEK2 Compact Instrument Manufacturing Commands
o 532612 – VITEK2 Compact Field Service Commands

General Information
o To display the DML Prompt> press <Space Bar> <Backspace> or <Esc> <Esc>.
o A login is always required to gain entry into DML as well as after a successful login has timed out. There are
different groups associated with login. To achieve a successful login, at the Prompt> type “LOGIN
xxxxxx” and press <Enter>. (xxxxxx = login for the corresponding login group.) Instrument
Manufacturing should refer to Drawing 532611. Field Service should refer to Drawing 532612. Logins are case
sensitive. A line describing the login group will confirm a successful login.

Reviewing Warning & Error Messages

o On the Graphical User Interface (GUI) screen a dancing exclamation point to the left of the Overall Status (OK,
Maintenance, Warming, Error or Intervention) signifies a warning or an error message has been generated. The
detailed message must be reviewed to clear the alarm.

o To review all messages press [!] on the user interface. A list will be displayed in the Error Message Queue
screen. An asterisk (*) to the far left of a message signifies that it has never been reviewed. An exclamation (!) to
the immediate left of a message signifies that it is an error. (See Figure 1.) Use the up/down Arrow Keys to move
the pointer to the desired message. Then press [!] again to display the detailed message. In the lower right hand
corner of the screen will be an error code. (See Figure 2.)

Figure 1 Figure 2

o To review the instrument’s pending messages from DML type “DUMP_COMPSTAT” and press
<Enter>.

o To review the instrument’s historical messages from DML type “DUMP_EQM” and press <Enter>.

o An Intervention Screen is only displayed if there is an error or warning during initialization or card cassette
processing that needs the user’s immediate attention. It will contain intervention messages and any other pertinent
information. The intervention screen will always require some type of response by the user.

DWG. NO. 532610 REV A SHEET 3 of 18

Review Warning Indicators
There are several icons that may appear as warnings on the instrument user interface screen. (The following is
provided for reference only.)

Door Opened - Top User Access Door, Front User Access Door and/or Card Waste
Access Door is open.

UPS present but power fail

UPS present but low battery

Waste Container Not Present

Host Communication Failure

Other Icon Indicators

Cassette Number - The icon to the right of the Loader Status is displayed after successful
bar code reading and the cassette number is known.

Virtual Cassette - After successful bar code reading of the cassette and all the cards, if
the cassette is a Virtual Cassette, the icon to the right of the Loader Status is displayed.

Waste Container – Icon for Waste container presence and level of cards in the waste
container. [Range of Levels: 0 to 5]

Available Slots - Number of available slots in the carousel. Range: 0-30 or 0-60 depending
on instrument configuration.

Cassette Presence - The cassette is present in the loader area.

Carousel Quad Missing - At least one quad is missing in the carousel.

DWG. NO. 532610 REV A SHEET 4 of 18

Error Code Description
When the instrument encounters a warning or error, the instrument detailed Error Message Queue will need to be accessed.
The error code will be located in the lower right corner of the detailed Error Message Queue. (See Figure 2.)

The error code will be displayed in the following manner:

<user code> : <sub-system> . <component> . <detail code>

Example: 3:13.00.154

Detail User Code Subsystem Component Detail Code Description

Code
154 3 13 0 Cabinet Temperature High
Vacuum/Loader Failure Hardware Na

The Detail Code number is the last number in the error code and is the primary number to look for when a warning or error
occurs. This number refers the user to the corresponding set of User Code, Subsystem, Component, and a Detail Code
Description found in the Error Code List.

The User Code is the first number displayed in the error code. It describes the severity (i.e. Warning or Error) and the actual
Message text displayed in the detailed Error Message Queue.

The Subsystem identification is the second number displayed in the error code. It describes the effected subsystem in the
instrument.

The Component identification is the third number displayed in the error code. It describes the effected individual
component in the instrument.

The Detail Code Description is a description pertaining to the error and is found in the error code table of this document.
This information is to assist in the troubleshooting and diagnosing of an instrument fault condition.

Error Code List

The table that follows shows all of the unique Detail Codes that can be generated by the instrument along with the
corresponding User Code, Subsystem identification, Component identification, and a Detail Code Description.

Detail User Code Subsystem Component Detail Code Description

Code
1 N/A N/A N/A N/A
2 1 5 10 SPN message length (2)
Software Failure Software Sw General
3 1 5 10 Network send call made without a mailbox
Software Failure Software Sw General
4 1 5 10 No kernel timer for system timer class
Software Failure Software Sw General
5 1 5 10 Task class dtor called
Software Failure Software Sw General
6 1 5 10 Processor exception
Software Failure Software Sw General
7 1 5 10 Generic Software Panic
Software Failure Software Sw General
8 1 5 11 Heap – unknown error
Software Failure Software Sw Heap
9 1 5 11 Heap bad free (invalid block)
Software Failure Software Sw Heap
10 1 5 11 Heap corrupt
Software Failure Software Sw Heap
11 1 5 11 Heap out of memory
Software Failure Software Sw Heap
DWG. NO. 532610 REV A SHEET 5 of 18
Detail User Code Subsystem Component Detail Code Description
Code
12 12 5 11 Heap low. Reserve heap added
Software Warning Software Sw Heap
13 1 9 10 BarCode Scanner software initialization failure
Software Failure Barcode Sw General
Scanner
14 3 9 13 BarCode Scanner hardware initialization
Vacuum/Loader Failure Barcode Hw General failure
Scanner
15 8 2 30 Autoloader motor failed to home
Autoloader Jam Autoloade Autoloader
r Motor
16 7 7 32 Transport motor failed to home during init
Transport Jam Transport Transport
Motor
17 7 7 32 Transport motor failed to home during loading
Transport Jam Transport Transport (after cassette inspection)
Motor
18 9 8 31 Sealer motor failed to home (during init or
Sealer Jam Sealer Sealer Motor retraction)

19 3 8 41 Sealer low voltage (during init or sealer cycle)

Vacuum/Loader Failure Sealer Sealer Wire
20 3 8 41 Sealer high voltage (during init or sealer cycle)
Vacuum/Loader Failure Sealer Sealer Wire
21 3 8 41 Sealer low current (during init or sealer cycle)
Vacuum/Loader Failure Sealer Sealer Wire
22 3 8 41 Sealer high current (during init or sealer cycle)
Vacuum/Loader Failure Sealer Sealer Wire
23 13 7 42 Load door open while attempting initialization
Load Door Open Transport Load Door
24 13 7 42 Load door open while attempting to initiate a
Load Door Open Transport Load Door cassette load
25 3 7 42 Load door won’t lock
Vacuum/Loader Failure Transport Load Door
26 3 7 42 Load door won’t unlock
Vacuum/Loader Failure Transport Load Door
27 7 7 32 * OBSOLETE * Cassette is not hooked on
Transport Jam Transport Transport transport block pins (1)
Motor
28 7 7 32 Cassette is not hooked on transport block pins
Transport Jam Transport Transport during init
Motor
29 7 7 32 Transport motor stalled while counting cards
Transport Jam Transport Transport
Motor
30 NA NA NA NA
31 7 7 32 Transport motor stalled while reading card bar
Transport Jam Transport Transport code
Motor
32 7 7 32 Transport motor stalled while moving cassette
Transport Jam Transport Transport toward load door during barcode retry
Motor
33 7 7 32 Transport motor stalled while moving cassette
Transport Jam Transport Transport toward load door when skipping sealing
Motor operation

DWG. NO. 532610 REV A SHEET 6 of 18

Detail User Code Subsystem Component Detail Code Description
Code
34 7 7 32 Transport motor stalled while sealing
Transport Jam Transport Transport
Motor
35 7 7 32 Transport motor stalled while loading cards
Transport Jam Transport Transport into carousel
Motor
36 7 7 32 Transport motor stalled while unloading
Transport Jam Transport Transport cassette
Motor
37 8 2 30 Autoloader motor stalled while loading cards
Autoloader Jam Autoloade Autoloader into carousel
r Motor
38 3 10 60 Vacuum SPN board did not respond or has an
Vacuum/Loader Failure Spn Board Vacuum Spn error

39 4 10 62 Carousel SPN board did not respond or has an

Carousel/Reader Failure Spn Board Carousel Spn error

40 3 10 61 Transport SPN board did not respond or has an

Vacuum/Loader Failure Spn Board Transport Spn error

41 NA NA NA <unused>
42 10 5 50 Bad command header received
Host Communication Failure Software Sw Hostcom
43 10 5 50 Bad, unrecognized, command name or version
Host Communication Failure Software Sw Hostcom received.
44 10 5 50 Bad command received: authOff, version 1
Host Communication Failure Software Sw Hostcom
45 10 5 50 Bad command received: authOn, version 1
Host Communication Failure Software Sw Hostcom
46 10 5 50 Bad command received: authSetMode, version
Host Communication Failure Software Sw Hostcom 1
47 10 5 50 Bad command received: cardmap, version 1
Host Communication Failure Software Sw Hostcom
48 10 5 50 Bad command received: ejectCard, version 1
Host Communication Failure Software Sw Hostcom
49 10 5 50 Bad command received: firmwareUpdate,
Host Communication Failure Software Sw Hostcom version 1
50 10 5 50 Bad command received: infoRequest, version 1
Host Communication Failure Software Sw Hostcom
51 10 5 50 Bad command received: langChange, version 1
Host Communication Failure Software Sw Hostcom
52 10 5 50 Bad command received: rexmitRequest,
Host Communication Failure Software Sw Hostcom version 1
53 10 5 50 Bad command received: statusRequest, version
Host Communication Failure Software Sw Hostcom 1
54 10 5 50 Bad command received: timeResponse, version
Host Communication Failure Software Sw Hostcom 1
55 10 5 50 Bad command received: vcDefine1, version 1
Host Communication Failure Software Sw Hostcom
56 10 5 50 Bad command received: vcFlush, version 1
Host Communication Failure Software Sw Hostcom
57 15 1 47 Carousel cover is missing during pre-
Carousel Cover Missing Caro Caro Cover initialization check

DWG. NO. 532610 REV A SHEET 7 of 18

Detail User Code Subsystem Component Detail Code Description
Code
58 15 1 47 Carousel cover missing during carousel
Carousel Cover Missing Caro Caro Cover initialization
59 15 1 47 Carousel cover detected missing during move
Carousel Cover Missing Caro Caro Cover
60 14 1 44 User access door is open during initialization
User Access Door Open Caro Access Door
61 3 1 44 User access door won’t lock
Vacuum/Loader Failure Caro Access Door
62 3 1 44 User access door won’t unlock
Vacuum/Loader Failure Caro Access Door
63 18 1 48 Quad missing during init
Carousel Section Missing Caro Caro Quad
64 6 1 33 Carousel motor failed to home during init
Carousel Jam Caro Carousel Motor
65 4 12 36 Incubator temperature controller did not
Carousel/Reader Failure Incubator Incubator initialize

66 5 4 34 Ejector motor failed to home during init

Reader Jam Ejector Ejector Motor
67 5 3 20 Cam motor failed to home during init
Reader Jam Cam Sensor 1
68 1 1 10 Unable to find an empty caro slot while loading
Software Failure Caro Sw General (internal firmware error)
69 1 1 10 Bad carousel state while auto-loading
Software Failure Caro Sw General
70 1 1 10 Bad carousel slot state while auto-loading
Software Failure Caro Sw General (internal firmware error)
71 1 1 10 Bad barcode while loading (internal firmware
Software Failure Caro Sw General error)
72 17 1 10 All cards unloaded due to incubator
Card(s) Terminated Caro Sw General temperature fault, carousel position lost or
unload via DML
73 17 1 10 Cards unloaded because their wellmap changed
Card(s) Terminated Caro Sw General
74 6 1 33 Carousel motor stalled
Carousel Jam Caro Carousel Motor
75 4 1 33 Carousel position lost (all cards unloaded)
Carousel/Reader Failure Caro Carousel Motor
76 37 1 10 Wellmap doesn’t exist for a card during
The card in slot @slot@ of Caro Sw General cassette inspection
cassette @cassette@ was
rejected because this instrument
did not have an appropriate
wellmap
77 17 1 10 Fill-to-load timeout was exceeded (card(s)
Card(s) Terminated Caro Sw General unloaded)
78 17 1 70 Could not find the first edge of the card
Card(s) Terminated Caro Reader Head (terminated slot)
79 5 1 70 Could not find the first edge of the card (we are
Reader Jam Caro Reader Head JAMMED)
80 17 1 70 Each optical position mark was not detected in
Card(s) Terminated Caro Reader Head the card while moving out (terminated slot)
81 5 1 70 Each optical position mark was not detected in
Reader Jam Caro Reader Head the card while moving out (we are JAMMED)

DWG. NO. 532610 REV A SHEET 8 of 18

Detail User Code Subsystem Component Detail Code Description
Code
82 19 1 49 Could not unload card, waste tray is full
Waste Bucket Full or Waste Caro Waste Bucket
Door Open
83 19 1 49 Could not unload card, waste door is open
Waste Bucket Full or Waste Caro Waste Bucket
Door Open
84 19 1 49 Could not unload card, waste bucket is not
Waste Bucket Full or Waste Caro Waste Bucket present
Door Open
85 19 1 49 Could not unload card, waste chute is clogged
Waste Bucket Full or Waste Caro Waste Bucket
Door Open
86 19 1 70 Failed to eject card into waste bucket (card was
Waste Bucket Full or Waste Caro Reader Head still in read head)
Door Open
87 5 1 70 Failed to place the card back into carousel
Reader Jam Caro Reader Head while verifying the head was clear (we are
JAMMED)
88 5 1 70 Could not find the first edge of the card while
Reader Jam Caro Reader Head reading (we are JAMMED)
89 17 1 70 Could not find the first edge of the card while
Card(s) Terminated Caro Reader Head reading (terminated slot)
90 5 1 70 Each optical position mark (Air) was not
Reader Jam Caro Reader Head detected while reading (we are JAMMED)
91 17 1 70 Each optical position mark (Air) was not
Card(s) Terminated Caro Reader Head detected while reading (terminated slot)
92 5 1 70 Each optical position mark (Plastic) was not
Reader Jam Caro Reader Head detected while reading (we are JAMMED)
93 17 1 70 Each optical position mark (Plastic) was not
Card(s) Terminated Caro Reader Head detected while reading (terminated slot)
94 5 1 70 The last edge of the card was not detected
Reader Jam Caro Reader Head while reading (we are JAMMED)
95 17 1 70 The last edge of the card was not detected
Card(s) Terminated Caro Reader Head while reading (terminated slot)
96 5 1 70 An additional row was detected while reading
Reader Jam Caro Reader Head (we are JAMMED)
97 17 1 70 An additional row was detected while reading
Card(s) Terminated Caro Reader Head (terminated slot)
98 5 3 0 Cam failure while reading (we are JAMMED)
Reader Jam Cam Na
99 5 3 0 Cam failure while retrying to return card to the
Reader Jam Cam Na carousel, double fault (we are JAMMED)
100 5 3 0 Cam failure while retrying to return card to
Reader Jam Cam Na carousel, double fault after jogging the carousel
(we are JAMMED)
101 5 3 0 Carousel jam after a Cam failure while retrying
Reader Jam Cam Na to return card to carousel, double fault while
jogging the carousel (we are JAMMED)
102 5 3 0 Cam failure while placing the card back into
Reader Jam Cam Na the carousel after a power-fail, double fault (we
are JAMMED)
103 4 1 93 Head Control Board failed self-test during init
Carousel/Reader Failure Caro Hcb or before card reading
104 43 1 90 Transmittance Optics module TX1 failed
Optics problem (may need Caro Tx1 calibration
cleaning)
DWG. NO. 532610 REV A SHEET 9 of 18
Detail User Code Subsystem Component Detail Code Description
Code
105 43 1 91 Transmittance Optics module TX2 failed
Optics problem (may need Caro Tx2 calibration
cleaning)
106 43 1 92 Transmittance Optics module TX3 failed
Optics problem (may need Caro Tx3 calibration
cleaning)
107 43 1 90 Transmittance Optics module TX1 position
Optics problem (may need Caro Tx1 sensor not functional
cleaning)
108 43 1 91 Transmittance Optics module TX2 position
Optics problem (may need Caro Tx2 sensor not functional
cleaning)
109 43 1 92 Transmittance Optics module TX3 position
Optics problem (may need Caro Tx3 sensor not functional
cleaning)
110 21 1 90 Transmittance Optics module TX1 nearing
Optics Almost Out of Caro Tx1 calibration limits
Calibration
111 21 1 91 Transmittance Optics module TX2 nearing
Optics Almost Out of Caro Tx2 calibration limits
Calibration
112 21 1 92 Transmittance Optics module TX3 nearing
Optics Almost Out of Caro Tx3 calibration limits
Calibration
113 43 1 90 Transmittance Optics module TX1 is not
Optics problem (may need Caro Tx1 available to process this card
cleaning)
114 43 1 91 Transmittance Optics module TX2 is not
Optics problem (may need Caro Tx2 available to process this card
cleaning)
115 43 1 92 Transmittance Optics module TX3 is not
Optics problem (may need Caro Tx3 available to process this card
cleaning)
116 43 1 90 Transmittance Optics module TX1 reference
Optics problem (may need Caro Tx1 readings out of range
cleaning)
117 43 1 91 Transmittance Optics module TX2 reference
Optics problem (may need Caro Tx2 readings out of range
cleaning)
118 43 1 92 Transmittance Optics module TX3 reference
Optics problem (may need Caro Tx3 readings out of range
cleaning)
119 11 11 81 Component Stats were all zeros, NVRAM
Internal Data Error Bcb Ldm Nvram failure
120 11 11 81 Component Stats Primary and backup copies
Internal Data Error Bcb Ldm Nvram have failed
121 11 11 81 Component Stats header was bad during a
Internal Data Error Bcb Ldm Nvram backup restore
122 11 11 81 Carousel Map was all zeros, NVRAM failure
Internal Data Error Bcb Ldm Nvram
123 11 11 81 Carousel Map Primary and backup copies have
Internal Data Error Bcb Ldm Nvram failed
124 11 11 81 Carousel Map header was bad during a backup
Internal Data Error Bcb Ldm Nvram restore
125 11 11 80 Cassette Object Primary and backup copies
Internal Data Error Bcb Ldm Flash have failed
DWG. NO. 532610 REV A SHEET 10 of 18
Detail User Code Subsystem Component Detail Code Description
Code
126 12 11 80 FLASH write did not complete from last
Software Warning Bcb Ldm Flash session, therefore Critical data has been lost
127 11 11 80 FLASH write failure. Could not mark packet
Internal Data Error Bcb Ldm Flash as ‘sent’
128 11 11 80 FLASH erase failure. Could not erase/format
Internal Data Error Bcb Ldm Flash the database (CTDB)
129 12 11 80 Database is full, older unsent critical data has
Software Warning Bcb Ldm Flash been erased for the new critical data
130 11 11 80 FLASH erase failure. Could not erase the next
Internal Data Error Bcb Ldm Flash sector (CTDB)
131 11 11 80 FLASH program failure. Could not write the
Internal Data Error Bcb Ldm Flash sector Id( sector header )
132 11 11 80 FLASH program failure. Could not write
Internal Data Error Bcb Ldm Flash record header
133 11 11 80 FLASH program failure. Could not write
Internal Data Error Bcb Ldm Flash record payload
134 11 11 80 FLASH program failure. Could not write
Internal Data Error Bcb Ldm Flash record CRC
135 11 11 80 FLASH read failure. Could not read the sector
Internal Data Error Bcb Ldm Flash Id( sector header )
136 11 11 80 FLASH erase failure. Could not erase the next
Internal Data Error Bcb Ldm Flash sector (LHDB)
137 11 11 80 FLASH program failure. Could not write
Internal Data Error Bcb Ldm Flash record payload (LHDB)
138 11 11 80 FLASH program failure. Could not write
Internal Data Error Bcb Ldm Flash record CRC (LHDB)
139 11 11 81 EQM was all zeros, NVRAM failure
Internal Data Error Bcb Ldm Nvram
140 11 11 81 EQM Primary and backup copies have failed
Internal Data Error Bcb Ldm Nvram
141 11 11 81 EQM header was bad during a backup restore
Internal Data Error Bcb Ldm Nvram
142 12 11 80 VCM CRC Failed, installing defaults
Software Warning Bcb Ldm Flash
143 11 11 80 FLASH program failure. Could not write
Internal Data Error Bcb Ldm Flash wellMaps to FLASH
144 12 11 80 WellMap Manager CRC Failed, installing
Software Warning Bcb Ldm Flash defaults
145 11 11 80 WellMap Manager can not add more
Internal Data Error Bcb Ldm Flash WellMaps, we are full
146 22 13 12 SPN Variable Sync failed
Hardware Failure Hardware Spnvarsync
147 NA NA NA <unused>
148 NA NA NA <unused>
149 NA NA NA <unused>
150 NA NA NA <unused>
151 NA NA NA <unused>
152 20 13 0 Emergency Stop – door open while locks
Doors opened while processing Hardware Na engaged
– Emergency Stop occurred
153 22 11 82 RTC and CPU Xtal cross-check failure –
Hardware Failure Bcb Clock frequency mismatch
154 3 13 0 Cabinet Temperature High
Vacuum/Loader Failure Hardware Na

DWG. NO. 532610 REV A SHEET 11 of 18

Detail User Code Subsystem Component Detail Code Description
Code
155 22 13 0 Power Supply Temperature High
Hardware Failure Hardware Na
156 24 13 83 UPS indicates a power failure has I
UPS power failure or battery bad Hardware Ups
157 24 13 83 UPS Battery has failed
UPS power failure or battery bad Hardware Ups
158 22 13 25 Cabinet intake fan is not rotating
Hardware Failure Hardware Fan
159 22 13 25 Cabinet exhaust fan is not rotating
Hardware Failure Hardware Fan
160 23 12 25 Incubator heater fan is not rotating
Incubator failure Incubator Fan
161 23 12 25 Incubator circulation fan is not rotating
Incubator failure Incubator Fan
162 23 12 36 Incubator temperature is out of specification
Incubator failure Incubator Incubator
163 25 6 0 Filling chamber did not return to ambient
Filler failure Vacuum Na pressure after cycle
164 25 6 0 Vacuum system – ambient pressure is out of
Filler failure Vacuum Na range
165 25 6 0 Insufficient vacuum level achieved during fill
Filler failure Vacuum Na cycle
166 25 6 0 Incorrect up slope during fill cycle
Filler failure Vacuum Na
167 25 6 0 Incorrect down slope during fill cycle
Filler failure Vacuum Na
168 25 6 0 Leak detected in filling chamber
Filler failure Vacuum Na
169 25 6 0 Filler did not initialize properly
Filler failure Vacuum Na
170 26 0 94 The card was removed from the cassette during
The card in slot @slot@ of Na Sw Workflow a power failure and was replaced with another
cassette @cassette@ will not be card.
loaded because it was not
detected after a power failure
171 26 0 94 The card was removed from the cassette during
The card in slot @slot@ of Na Sw Workflow a power failure.
cassette @cassette@ will not be
loaded because it was not
detected after a power failure
172 27 0 94 The card was no longer readable after a power
The card in slot @slot@ of Na Sw Workflow failure.
cassette @cassette@ will not be
loaded because it could not be
scanned after a power failure
173 28 0 94 The card was not loaded in the time allowed[1]
The card in slot @slot@ of Na Sw Workflow (power failure).
cassette @cassette@ will not be
loaded because it exceeded the
loading timeout
174 28 0 94 The card was not loaded in the time allowed[2]
The card in slot @slot@ of Na Sw Workflow (power failure).
cassette @cassette@ will not be
loaded because it exceeded the
loading timeout

DWG. NO. 532610 REV A SHEET 12 of 18

Detail User Code Subsystem Component Detail Code Description
Code
175 29 0 94 The card was being sealed when a mechanical
The card in slot @slot@ of Na Sw Workflow error I[1]. (Power Failure)
cassette @cassette@ will not be
loaded because it encountered a
mechanical error while sealing
176 29 0 94 OBSOLETE The card was being sealed when
The card in slot @slot@ of Na Sw Workflow a mechanical error I[2]. (Power Failure)
cassette @cassette@ will not be
loaded because it encountered a
mechanical error while sealing
177 29 0 94 The card was being sealed when a transport
The card in slot @slot@ of Na Sw Workflow mechanical error I. (Alarm)
cassette @cassette@ will not be
loaded because it encountered a
mechanical error while sealing
178 29 0 94 The card was being sealed when a transport
The card in slot @slot@ of Na Sw Workflow mechanical error I. (jam)
cassette @cassette@ will not be
loaded because it encountered a
mechanical error while sealing
179 30 0 94 The card was rejected because the card is
The card in slot @slot@ of Na Sw Workflow expired.
cassette @cassette@ was
rejected because it has expired
180 31 0 94 The card was rejected because of insufficient
The card in slot @slot@ of Na Sw Workflow carousel capacity.
cassette @cassette@ was
rejected because of insufficient
carousel capacity
181 32 0 94 The card was rejected because it was
The card in slot @slot@ of Na Sw Workflow introduced in place of another card during a
cassette @cassette@ was power failure.
rejected because it was
introduced after the cards in the
cassette were sealed
182 32 0 94 The card was rejected because it was
The card in slot @slot@ of Na Sw Workflow introduced where no previous card was during
cassette @cassette@ was a power failure.
rejected because it was
introduced after the cards in the
cassette were sealed
183 33 0 94 The card was rejected because the instrument
The card in slot @slot@ of Na Sw Workflow does not have the required optics.
cassette @cassette@ was
rejected because this instrument
is not configured with the
required optics
184 34 0 94 The card was defined in a VC and was not
The card in slot @slot@ of Na Sw Workflow detected during processing.
cassette @cassette@ was
rejected because a virtual card
was defined for that slot and not
detected

DWG. NO. 532610 REV A SHEET 13 of 18

Detail User Code Subsystem Component Detail Code Description
Code
185 35 0 94 The card was rejected because it mismatched
The card in slot @slot@ of Na Sw Workflow the VC definition.
cassette @cassette@ was
rejected because the scanned
card did not match the virtual
card defined for that slot
186 36 0 94 The card was rejected because it mismatched
The card in slot @slot@ of Na Sw Workflow the VC definition during a timeout.
cassette @cassette@ was
rejected because the scanned
card did not match the virtual
card when the cassette timed out
187 37 0 94 The card was rejected I the instrument did not
The card in slot @slot@ of Na Sw Workflow have a proper wellmap.
cassette @cassette@ was
rejected because this instrument
did not have an appropriate
wellmap
188 40 0 94 The card was rejected because the cassette load
The card in slot @slot@ of Na Sw Workflow timer timed out.
cassette @cassette@ was not
loaded due to a biological
timeout
189 40 0 94 The card was rejected because the cassette load
The card in slot @slot@ of Na Sw Workflow timer timed out over a power failure.
cassette @cassette@ was not
loaded due to a biological
timeout
190 41 0 94 The card was rejected because the intervention
The card in slot @slot@ of Na Sw Workflow timer timed out and the barcode was
cassette @cassette@ was not unreadable.
loaded because it timed out and
was unreadable
191 42 0 94 The card was rejected. (User skipped)
The card in slot @slot@ of Na Sw Workflow
cassette @cassette@ was
rejected
192 38 0 94 The cassette transfer was aborted by the user.
Cassette @cassette@ was Na Sw Workflow
aborted by the user
193 39 0 94 A filling failure occurred (cassette cancelled)
Cassette @cassette@ was Na Sw Workflow
terminated due to a fill failure
194 44 10 64 SPN Command Failed, no node available
Component Stats Spn Board Spn
195 44 10 64 SPN Command Failed, no response
Component Stats Spn Board Spn
196 44 10 64 SPN Command Failed, functional component
Component Stats Spn Board Spn is not initialized
197 44 10 64 SPN Command Failed, OP_FAILURE
Component Stats Spn Board Spn
198 44 10 64 SPN Network command failure (unknown)
Component Stats Spn Board Spn
199 44 10 64 Motor home verification failure
Component Stats Spn Board Spn

DWG. NO. 532610 REV A SHEET 14 of 18

Detail User Code Subsystem Component Detail Code Description
Code
200 44 10 64 Motor home failure
Component Stats Spn Board Spn
201 44 8 41 Sealer low voltage (stats)
Component Stats Sealer Sealer Wire
202 44 8 41 Sealer high voltage (stats)
Component Stats Sealer Sealer Wire
203 44 8 41 Sealer low current (stats)
Component Stats Sealer Sealer Wire
204 44 8 41 Sealer high current (stats)
Component Stats Sealer Sealer Wire
205 44 6 60 No Vacuum detected
Component Stats Vacuum Vacuum Spn
206 44 6 60 Pressure not returning to ambient
Component Stats Vacuum Vacuum Spn
207 44 6 60 Ambient pressure out of range (High/Low)
Component Stats Vacuum Vacuum Spn
208 44 6 60 Vacuum Low
Component Stats Vacuum Vacuum Spn
209 44 6 60 Vacuum up slope out of range (High/Low)
Component Stats Vacuum Vacuum Spn
210 44 6 60 Vacuum down slope out of range (High/Low)
Component Stats Vacuum Vacuum Spn
211 44 6 60 Vacuum system leak was detected
Component Stats Vacuum Vacuum Spn
212 44 7 61 Transport System Failed to Home
Component Stats Transport Transport Spn
213 44 1 47 Carousel Door Open
Component Stats Caro Caro Cover
214 44 10 64 Motor Stall
Component Stats Spn Board Spn
215 44 1 70 Could not find the first edge of the card
Component Stats Caro Reader Head
216 44 9 37 Barcode String Length Error
Component Stats Barcode Bc Scanner
Scanner
217 44 9 37 Barcode String contains invalid data characters
Component Stats Barcode Bc Scanner
Scanner
218 44 1 93 Transmittance Optics failed calibration
Component Stats Caro Hcb
219 12 5 10 SPN Variable Patch warning due to node
Software Warning Software Sw General version too low
220 1 5 10 SPN Variable Patch error due to node version
Software Failure Software Sw General too low
221 12 5 10 SPN Variable Patch warning due to node
Software Warning Software Sw General version too high
222 1 5 10 SPN Variable Patch error due to node version
Software Failure Software Sw General too high
223 12 5 10 SPN Variable Patch warning set failed
Software Warning Software Sw General
224 1 5 10 SPN Variable Patch error set failed
Software Failure Software Sw General
225 12 5 10 A DML ‘LOGIN’ macro is present
Software Warning Software Sw General

DWG. NO. 532610 REV A SHEET 15 of 18

Detail User Code Subsystem Component Detail Code Description
Code
226 1 5 10 Task stack spare space too low
Software Failure Software Sw General
227 46 0 10 The Cassette was not transferred in the llotted
Cassette @cassette@ was not Na Sw General time. (10 Minutes)
transferred to the loader within
the appropriate time.
228 47 0 94 The scanned cassette ID did not match the
The scanned cassette ID did not Na Sw Workflow scanned ID
match the stored cassette ID
while verifying an accepted
cassette.
229 48 0 94 A cassette was filling when a power failure I.
Cassette @cassette@ was filling Na Sw Workflow
when power failed and has been
discarded.
230 1 0 10 The Executive has detected a bad state
Software Failure Na Sw General variable!
231 28 0 94 The card was not loaded in the time allowed[2]
The card in slot @slot@ of Na Sw Workflow (power failure).
cassette @cassette@ will not be
loaded because it exceeded the
loading timeout
232 1 5 0 Reboots halted due to repeating error
Software Failure Software Na
233 22 13 0 Extra SPN boards found on network
Hardware Failure Hardware Na
234 22 13 64 SPN board reset when not expected to
Hardware Failure Hardware Spn
235 22 10 63 Emergency Stop – Front Panel SPN board
Hardware Failure Spn Board Front Panel Spn failure
236 44 1 70 Each optical position mark was not detected
Component Stats Caro Reader Head while moving through the optical system
237 44 1 70 Retries were detected during an Optical
Component Stats Caro Reader Head Measurement
238 45 9 37 Barcode expected but not read
BurnIn Barcode Bc Scanner
Scanner
239 45 9 37 Barcode doesn’t match previous reading
BurnIn Barcode Bc Scanner
Scanner
240 45 7 10 No cards in cassette
BurnIn Transport Sw General
241 45 1 10 Slot states for carousel cards are invalid for
BurnIn Caro Sw General BurnIn
242 49 0 94 A vacuum was not achieved during a fill.
A fill was stopped because no Na Sw Workflow
vacuum was achieved (Clean the
Seal).
243 50 1 70 Position sensor TX1 tripped during reader head
Detected a loose read head belt Caro Reader Head belt test, off condition
or noisy optical position sensor
244 50 1 70 Position sensor TX2 tripped during reader head
Detected a loose read head belt Caro Reader Head belt test, off condition
or noisy optical position sensor

DWG. NO. 532610 REV A SHEET 16 of 18

Detail User Code Subsystem Component Detail Code Description
Code
245 50 1 70 Position sensor TX3 tripped during reader head
Detected a loose read head belt Caro Reader Head belt test, off condition
or noisy optical position sensor
246 50 1 70 Position sensor TX1 tripped during reader head
Detected a loose read head belt Caro Reader Head belt test, on condition
or noisy optical position sensor
247 50 1 70 Position sensor TX2 tripped during reader head
Detected a loose read head belt Caro Reader Head belt test, on condition
or noisy optical position sensor
248 50 1 70 Position sensor TX3 tripped during reader head
Detected a loose read head belt Caro Reader Head belt test, on condition
or noisy optical position sensor
249 4 10 62 Caro SPN board not communicating
Carousel/Reader Failure Spn Board Carousel Spn
250 3 10 61 Transport SPN board not communicating
Vacuum/Loader Failure Spn Board Transport Spn
251 3 10 60 Vacuum SPN board not communicating
Vacuum/Loader Failure Spn Board Vacuum Spn
252 22 10 63 Front-panel SPN board not communicating
Hardware Failure Spn Board Front Panel Spn
253 40 0 94 The card was rejected because the first read
The card in slot @slot@ of Na Sw Workflow timer timed out.
cassette @cassette@ was not
loaded due to a biological
timeout
254 40 0 94 The card was rejected because the first read
The card in slot @slot@ of Na Sw Workflow timer timed out.
cassette @cassette@ was not
loaded due to a biological
timeout
255 41 0 94 The card was rejected because the intervention
The card in slot @slot@ of Na Sw Workflow timer timed out and the barcode was
cassette @cassette@ was not unreadable.
loaded because it timed out and
was unreadable
256 1 7 10 Invalid transport state or bad parameter
Software Failure Transport Sw General
257 1 5 0 Watchdog reset due to task timeout
Software Failure Software Na
258 51 0 10 The Cassette was removed over a power failure
The card in slot @slot@ of Na Sw General while it was in process.
cassette @cassette@ was
terminated because the cassette
was not present after a power
failure.
259 1 5 0 SPN response received from incorrect variable
Software Failure Software Na or command
260 45 9 37 Card not detected by card presence sensor
BurnIn Barcode Bc Scanner
Scanner
261 44 6 60 Vacuum system lock was detected
Component Stats Vacuum Vacuum Spn
262 1 5 11 Heap – free twice
Software Failure Software Sw Heap

DWG. NO. 532610 REV A SHEET 17 of 18

Detail User Code Subsystem Component Detail Code Description
Code
263 40 0 94 The card was rejected because the first read
The card in slot @slot@ of Na Sw Workflow timer timed out (power failure).
cassette @cassette@ was not
loaded due to a biological
timeout
264 40 0 94 The card was rejected because the cassette load
The card in slot @slot@ of Na Sw Workflow timer timed out (power failure).
cassette @cassette@ was not
loaded due to a biological
timeout
265 41 0 94 The card was rejected because the intervention
The card in slot @slot@ of Na Sw Workflow timer timed out and the barcode was
cassette @cassette@ was not unreadable (power failure).
loaded because it timed out and
was unreadable
266 42 0 94 The card was rejected because it has a
The card in slot @slot@ of Na Sw Workflow duplicate in the cassette or carousel.
cassette @cassette@ was
rejected
267 42 0 94 The card was rejected because the cassette is
The card in slot @slot@ of Na Sw Workflow out of alignment.
cassette @cassette@ was
rejected
268 3 8 41 Sealer voltage not off when turning off sealer
Vacuum/Loader Failure Sealer Sealer Wire
269 3 8 41 Sealer current not off when turning off sealer
Vacuum/Loader Failure Sealer Sealer Wire
270 44 8 41 Sealer voltage not off (stats)
Component Stats Sealer Sealer Wire
271 44 8 41 Sealer current not off (stats)
Component Stats Sealer Sealer Wire
272 10 5 50 Host communications has been down for 60
Host Communication Failure Software Sw Hostcom minutes.

DWG. NO. 532610 REV A SHEET 18 of 18