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Total Questions: 380
Latest Version: 7.0
Question: 1
The path on which signal types travel is called _____.
Response:
A. Signal transfer route

B. Signal flow
C. Audio and video control
D. Wires and cables
Answer: B
Question: 2
Which of the following might be beneficial acoustically?
Response:
A. Use of absorptive and diffusive surfaces to better manage reflected energy

B. Use of a sound absorbing roll down screen for projection
C. Use of granite or floor tile instead of marble floors
D. Using curved walls, domed ceilings and large glass walls to contain acoustic energy
Answer: A
Question: 3
How does the AV team use information about any identified constraints to the AV design and
installation tasks?
Response:
A. To select alternative AV system components that are not affected by the identified constraints
B. To eliminate specific tasks that may be adversely impacted by constraints
C. To develop a work-around plan when these constraints will affect the design or installation tasks
D. To inform the client that these constraints must be removed prior to installation tasks
Answer: C
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Question: 4
How does the AV manager maintain good relationships with suppliers and vendors?
Response:
A. Document all transactions, resolve concerns in a professional manner

B. Keep a large surplus of inventory and return unused stock frequently
C. Document all contacts by using email, stress personal contacts by phone
D. By always contacting the highest level person to resolve disputes
Answer: A
Question: 5
When pulling cable in conduit, junction boxes are installed at the ends of conduit runs while pull boxes
are:
Response:
A. Required after 50 feet (15 meters) or after 90 degrees of bend

B. Only required at the beginning of a conduit run
C. Specified every 100 feet (30 meters) or after 180 degrees of bend
D. Not required by most electrical codes
Answer: C
Question: 6
Troubleshooting a network involves:
Response:
A. A complete shutdown of all users and applications

B. Routing suspect traffic by using a 169.254.1.1 address
C. Establishing symptoms, identifying affected areas, establishing what has changed, identifying the
probable cause
D. Complete cooperation from end users
Answer: C
Question: 7
To maximize the quality of projected images in a presentation, the AV technician should ensure that
there is minimal
Response:
A. color temperature imbalance between the projected image and the ambient light
B. HDCP fallout
C. other media used in the room except the projected image
D. ambient light in the display environment
Answer: D
Question: 8
A 4 × 2 matrix switcher _____.
Response:
A. Can connect any of four inputs to any or both of two outputs

B. Has effectively eight outputs
C. Can connect any of two inputs to any or both of four outputs
D. Must have only one output connected at any given time
Answer: A
Question: 9
An owner representative contests an invoice that was mailed after an emergency service call which had
determined the problem was “operator error”. Which of the following is “least” likely to prevent this
type of misunderstanding?
Response:
A. Predetermine that there is no need for service agreement given predicted mean time between failure
for a TV
B. Service agreement listed out specifics of what’s covered, noting emergency and operator error
conditions
C. The service agreement on file with Owner and Integrator was referenced when the emergency service
call was placed
D. System operation training was provided at system completion and with refreshers during
maintenance visits
Answer: A
Question: 10
Which pieces of equipment are necessary for testing leads and evaluating an audio signal chain?
Response:
A. An oscilloscope and a voltmeter

B. A signal generator and a signal analyzer
C. An impedance meter and a voltmeter
D. An SPL meter and a loudspeaker
Answer: B
Question: 11
The purpose of shielding is to prevent _____ from mixing with the signal.
Response:
A. Conductors
B. Jackets
C. Insulation
D. Noise
Answer: D
Question: 12
When training a new user how to operate the AV solution that has been provided, which of the
following is considered a BEST PRACTICE?
Response:
A. let the user test the system and stand by to guide

B. send the manual to the user to study at their own pace
C. a well-designed system never needs to be trained
D. demonstrate the system from power-up
Answer: D
Question: 13
When creating a purchasing list, the AV professional should:
Response:
A. Order AV equipment and supplies from only local manufacturers

B. Identify the specific quantity and products required
C. Consider online ordering of specialized tools from one online vendor
D. Purchase smaller quantities rather than expensive specialized items
Answer: B
Question: 14
Typically, what type of connector finishes the shielded twisted-pair cable?
Response:
A. RXL
B. XRL
C. XLR
D. LRX
Answer: C
Question: 15
What is the most important information to be gathered on a site visit?
Response:
A. Location of doors
B. HVAC capacity
C. Room size and layout
D. Locations of lighting fixtures
Answer: C
Question: 16
Which of the following network topologies connects devices in sequence along a linear path?
Response:
A. Mesh
B. Star
C. Ring
D. Bus
Answer: D
Question: 17
What is the main purpose of an initial needs analysis?
Response:
A. To identify the specific equipment needs for the desired AV system

B. To obtain the client’s vision of the AV system design
C. To identify the activities that the end users will perform and the functions that the AV system should
provide to support these activities
D. To determine the overall design of the AV system
Answer: C
Question: 18
What does signal separation refer to within a rack layout?
Response:
A. Splitting composite video signals into component RGB signals

B. Separating cables according to signal strength
C. Running several cables carrying the same signal to separate components
D. Separating components according to signal type
Answer: B
Question: 19
[Operating AV Solutions/Manage AV solutions/operations] Bluetooth technology can be useful in AV
systems because it ____.
Response:
A. Uses MAC addressing to connect the network

B. Allows additional connections for control of source devices
C. Connects similar devices via LAN
D. Can communicate over long distances
Answer: B
Question: 20
It is best practice, when presenting your project proposal to the client, to make sure that ____while
addressing client questions and concerns.
Response:
A. The meeting addresses vendor qualifications and equipment standards

B. You are not recording the meeting for confidentiality reasons
C. The meeting stays focused on the identified topics and objectives
D. You have answers to any questions they raise at that time without delay
Answer: C
Question: 21
The formula for an ANSI lumen rating is _____.
Response:
A. L = SH × SW × AH
B. L = SH × SA × SF
C. L = SH × SW × AI
D. L = SH × SW × AS
Answer: C
Question: 22
Which is NOT presented in the program report:
Response:
A. Budgets
B. Detailed list of equipment
C. Infrastructure Considerations
D. Executive Summary
Answer: B
Question: 23
It is important to consider Polar Patterns when______
Response:
A. selecting microphones for use at live events

B. setting up satellite dish for reception
C. replacing batteries in series
D. calibrating the display
Answer: A
Question: 24
When briefing end users on how to operate the AV system, the AV team should do which of the
following?
Response:
A. Provide a detailed description of system components and operation

B. Provide manuals for all system components
C. Focus on how to perform basic presentation functions
D. Use a schematic of the system to present how the signal flows through the system
Answer: C
Question: 25
Direct-coupled loudspeakers are generally listed by size, frequency response, power handling capacity
and:
Response:
A. Constant voltage
B. Impedance
C. Thiele/small parameters
D. Resonant frequency
Answer: B
Question: 26
Generally, a _____ measurement of incident light is taken at a task area like a video screen.
Response:
A. Lumen
B. Foot-candle
C. LED
D. Lux
Answer: D
Question: 27
Project budget refers to which of the following?
Response:
A. The amount of labor and materials the project manager has allocated to complete the project
B. The total amount that the client has paid the AV company for the project
C. The total cost of purchasing the needed materials and supplies
D. The amount of labor and materials the project manager used to successfully complete the project
Answer: A
Question: 28
What is usually the best approach for communicating detailed technical AV plan information to a client?
Response:
A. Sending the client a document containing the information

B. Calling the client on the phone
C. Sending the client a fax
D. Sending the information within an e-mail message
Answer: A
Question: 29
In the context of AV system installations, what is the systems performance verification, or
commissioning, process?
Response:
A. A formal process for testing the elements of the AV system to ensure that they operate as intended
B. A process for registering the ownership of components
C. Officially “launching” an AV system with users within the client organization
D. A process for documenting that the AV system conforms with international standards
Answer: A
Question: 30
At the end of a rental event, how should one quickly and safely pack up the event?
Response:
A. By packing up any unnecessary equipment while the event is still going on

B. Load the first equipment last and the last first
C. Dismantle equipment by category and divide into teams
D. Bring in outside staff to quickly empty the room
Answer: C
Question: 31
What client contact information should be collected during initial client meetings?
Response:
A. Contacts that may be required for site inspection and installation, including the architect, building
manager, construction manager, security manager, IT manager, and so on
B. The client technical representative
C. The main client contact
D. All of the above
Answer: D
Question: 32
Optimal viewing angles that can affect display location are know as _____.
Response:
A. Angles of incidence
B. Sightlines
C. Optical angles
D. Display factors
Answer: B
Question: 33
When mounting heavy equipment, always mount to which of the following?
Response:
A. Ceiling
B. Any stud in the wall
C. Drywall
D. The building’s structural support or blocking
Answer: D
Question: 34
What is the purpose of benchmarking?
Response:
A. To evaluate AV vendors prior to final selection of a vendor

B. To demonstrate specific AV equipment in operation
C. To test AV system designs
D. To give the client an opportunity to experience a number of AV system designs that address similar
needs
Answer: D
Question: 35
The formula for an ANSI lumen rating is _____.
Response:
A. L = SH × SW × AI
B. L = SH × SW × AS
C. L = SH × SA × SF
D. L = SH × SW × AH
Answer: A
Question: 36
What is the first step that an AV technician should take when a client reports a problem with an AV
system?
Response:
A. Locate the detailed system documentation
B. Travel to the client site to repair the system
C. Contact the manufacturer of the component to assist in troubleshooting
D. Obtain more information about the problem, such as the symptoms of the system failure
Answer: D
Question: 37
How is an AV project estimate created for a client?
Response:
A. Review of actual time and materials used

B. Consult the bill of materials, it should outline all projected costs of labor and materials
C. Contact key manufacturers to get a cost-benefit analysis of available products
D. Calculation of the goods, labor, and costs for project elements, plus mark up
Answer: D
Question: 38
In the component video signal, the _____ signal is combined with the _____ information.
Response:
A. Sync; Y
B. Chroma; B–Y
C. Sync; R–Y
D. Chroma; Y
Answer: A
Question: 39
The main purpose of an initial site survey is to:
Response:
A. Verify assumptions, and identify any challenges with the installation of the audio visual systems
B. Review system costs, including equipment, engineering, labor, and miscellaneous items included in
the proposal
C. Layout the physical locations of the equipment chosen for the project
D. Coordinate with allied trades and the owner’s rep
Answer: B
Question: 40
Which of the following rack-ventilation methods uses a fan that draws air from the rack?
Response:
A. Evacuation
B. Pressurization
C. Conditioning
D. Convection
Answer: A
Question: 41
Where is the BEST location for end user training for a newly installed videoconferencing system?
Response:
A. At the integrator’s newly completed showroom

B. At individuals desktops using similar conferencing software
C. At a regional hotel that's known for excellent food and beverage
D. At the same room that the new system was installed in
Answer: D
Question: 42
Which of the following would most likely be a macro?
Response:
A. Setting a volume level

B. Turning on the lights
C. Activating a single function on a device
D. Powering on the audio amplifier and display
Answer: D
Question: 43
You've been dispatched to address an installation in which a ceiling mounted projector is overheating.
What is the FIRST step you might take in troubleshooting this issue?
Response:
A. Verify that the correct Wattage of lamp was installed

B. Turn the project upside down and install with a reverse mirror mount to allow better airflow
C. Verify that the brightness is set within parameters as established by the commissioning
documentation
D. Check the air filters to ensure they're free of all dust and clean if necessary
Answer: D
Question: 44
When planning an electrical system, do not plan to exceed ____ of the current capacity of any circuit.
Response:
A. 95 percent
B. 80 percent
C. 65 percent
D. 75 percent
Answer: B
Question: 45
What does the transmitter do with its incoming signal stream?
Response:
A. Demodulates it
B. Stores and reads it
C. Converts it so that it can be translated and received
D. Modulates it to be sent out via an antenna
Answer: D
Question: 46
What should the specific capabilities of the AV systems defined in the Program Report be based on?
Response:
A. Identified needs of the end user
B. The results of the site survey
C. Manufacturer recommendations
D. What the selected integrator markets
Answer: A
Question: 47
What is the PRIMARY goal of establishing a remote-monitoring service for a customer site?
Response:
A. Track system usage, identify systems component failures and identify tampering
B. Track AV system operation cost
C. Maintain security of the devices using CCTV cameras
D. Track what program materials are being viewed in conference rooms to ensure inappropriate content
is blocked
Answer: D
Question: 48
The opposition to the flow of current in an AC circuit is called _____.
Response:
A. Impedance
B. Resistance
C. Ohms
D. Dissipation
Answer: A
Question: 49
While evaluating a potential audio/video conference room site, you notice the HVAC system appears to
be introducing a substantial amount of noise into the environment. What should be your first course of
action?
Response:
A. Advise the customer to shut off the HVAC system during system usage
B. Ask the client for the HVAC system schematics
C. Obtain RC or NC measurements of the HVAC noise and provide to the design team to articulate the
implications to the client’s site
D. Tell the customer that the HVAC noise will help mask the audio conferencing system for the nearby
cubicles
Answer: C
Question: 50
Using best practices, determine maximum viewer distance by multiplying the text height by:
Response:
A. 100
B. 175
C. 125
D. 150
Answer: D
Question: 51
What is a dependency within a project task schedule?
Response:
A. An optional task that the client can determine is needed once the project is underway
B. A task that will be required if specific conditions occur at the project site
C. A task that cannot begin before another task is complete
D. A task that must be completed by a specific date
Answer: C
Question: 52
What is a site survey checklist typically used to do?
Response:
A. Document the required AV system components for a client

B. Document the AV, electrical, and mechanical systems
C. Document general information about a client and the site that may be relevant for the AV design and
installation tasks
D. Document information about client satisfaction with the AV system
Answer: C
Question: 53
How are lighting requirements determined for the participants in a room?
Response:
A. By considering the inverse square law of light

B. Doubling distance from the light source decreases the illuminated area by six times
C. Setting a predetermined standard of actual white light based on light temperature
D. By the task required of the participants (e.g. reading, drafting, line assembly work, etc.)
Answer: D
Question: 54
IP deals with which of the following on a network?
Response:
A. Routes
B. Versions
C. Names
D. Addresses
Answer: D
Question: 55
What is the above diagram used for in AV management activities?
Response:
A. It allows you to track timeline sequence for tasks and sub tasks
B. Helps in sequencing and scheduling project events
C. Breaks work into manageable pieces
D. Allows display of cash flow and financial information in chronological form
Answer: B
Question: 56
What three basic parameters must be addressed when determining which components should be
selected for an audio system?
Response:
A. Appearance, serviceability, and quality of A/D converters

B. Integrity, DSP capacity, and ease of integration
C. Warranty, training, and signal routing flexibility
D. Intelligibility, loudness, and stability of operation
Answer: D
Question: 57
As part of integrating your solution your client indicates that they have certain technologies enabled on
their network that allows defined and flagged traffic to reach its source destination based upon the
priority of the traffic.
What does the client have enabled on their network?
Response:
A. Voice Over IP (VOIP)

B. Video On Demand (VOD)
C. Access Control Lists (ACLs)
D. Quality Of Service (QOS)
Answer: D
Question: 58
During a site survey, a room appears to suffer from reverberation. What treatment could be
recommended to improve the acoustics in the room?
Response:
A. Replace curtains with blinds
B. Add an acoustic mirror to one end of the room
C. Replace carpets with laminated flooring
D. Use soft furnishings and flooring
Answer: D
Question: 59
When conducting a site survey at an active construction site what should you confirm FIRST before
arriving onsite?
Response:
A. Required PPE to be onsite

B. Condition of the carpets.
C. The number of network drops you'll need for each conference room.
D. The color of the walls
Answer: A
Question: 60
A display has a problem with the intensity and hue of color information. Which tool should be used to
check this?
Response:
A. Vectorscope
B. Waveform monitor
C. DSP
D. Oscilloscope
Answer: A
Question: 61
When striking a room after a live event, what is the BEST way to ensure that nothing gets missed?
Response:
A. Use a plan of action and a set of checklists

B. In live events, something always gets missed
C. Have your lead technician doublecheck the room after it has been struck
D. Only hire experienced technicians
Answer: A
Question: 62
What type of plan drawing depicts the layout of items on the ceiling?
Response:
A. Reflected floor plan

B. Detail ceiling drawing
C. Elevation drawing
D. Reflected ceiling plan
Answer: D
Question: 63
As noise is introduced along a(n) _____ signal path, processing circuitry can determine whether the
signal is intended to be high or low and then retransmit a solid signal without the imposed noise.
Response:
A. Clean
B. Digital
C. Analog
D. Dirty
Answer: B
Question: 64
[Creating AV Solutions/Design AV solutions] What method of wiring is depicted in the illustration below?
Response:
A. Series circuit
B. Parallel circuit
C. Stereo pair circuit
D. Combination parallel/series circuit
Answer: B
Question: 65
When planning a new system’s security settings, the integration project lead can expect to discuss
requirements with the _____?
Response:
A. Project architect coordinating the design team

B. Distributor’s sales representative that provided technical sales assistance
C. IT manager responsible for the network it’s connecting to
D. End user using the system for company meetings
Answer: C
Question: 66
What are the three main performance parameters that an audio system should be designed to achieve?
Response:
A. Directivity, intelligibility, and consistency

B. Loudness, headroom, and frequency response
C. Loudness, intelligibility, and stability
D. Intelligibility, frequency response, and headroom
Answer: C
Question: 67
What preventive maintenance procedure is illustrated below?
Response:
A. Removal of laptop computers hard drive

B. Installing an OPS Board in a Display
C. Replacement or cleaning of a projector air filter
D. Replacement of a laptop computers battery
Answer: C
Question: 68
What must be considered when designing a rack layout?
Response:
A. Strength of the signal, conduit accessibility, weight of the rack, ventilation at site
B. Ergonomics of equipment placement, signal separation, heat load, weight distribution
C. Availability of technical assistance, the electrical wiring layout, other schematics
D. Transportation availability for materials, mobility of equipment, proper storage and alignment
Answer: B
Question: 69
When would an AV contractor need to consider an IPv6 deployment instead of IPv4?
Response:
A. On a contract with a company that cannot support IPv4 addressing

B. On a contract with a government agency where it is mandated
C. When legacy routers do not support IPv4
D. On contracts where the company wishes to economize
Answer: B
Question: 70
The main panel distributes power using _____.
Response:
A. Panelboards and service entrances

B. Branch circuits and feeders
C. Feeders and subpanels
D. Service entrances and subpanels
Answer: C
Question: 71
Four factors related to primary optics that influence the quality of the projected image are _____.
Response:
A. Refraction, presentation, spherical aberration, and curvature of field

B. Reflection, dispersion, spherical aberration, and curvature of field
C. Refraction, dispersion, spherical aberration, and curvature of field
D. Reflection, curvature, spherical aberration, and dispersion of field
Answer: C
Question: 72
A client needs to add videoconferencing functionality for high-level, private meetings. Which of
following planned space types should you advise be ruled out?
Response:
A. Boardroom
B. Classroom
C. Divisible room
D. Conference room
Answer: C
Question: 73
What is the load limit?
Response:
A. The maximum weight of an equipment rack

B. The tendency for an equipment rack to tip over
C. The weight at which the item will structurally fail
D. The highest intensity a sound system can produce
Answer: C
Question: 74
Which of the following is not a method of addressing feedback within an audio system?
Response:
A. Keeping the loudspeakers in front of and as far from the microphones as possible
B. Keeping the microphone as close to the sound source as possible
C. Adding compression to the microphone signal chain
D. Turning down or muting all unused microphones
Answer: C
Question: 75
In composite video, which of the following “shares” the luminance space?
Response:
A. Chrominance
B. Digital signal
C. Subcarrier channel
D. S-Video signal
Answer: A
Question: 76
AV professionals determine the end user’s needs by examining three things: the required applications,
the tasks, and the:
Response:
A. Functions to support the applications

B. Technologies
C. Budget
D. Overall design concept
Answer: A
Question: 77
When reviewing the needs analysis for any project, it is wise to remember that the:
Response:
A. End justifies the means used to attain the necessary equipment

B. The project will become too expensive if the end user requests too many applications
C. End user needs to determine the applications, which determine the tasks and functions
D. End project tasks, applications, and functions determine the end user needs
Answer: C
Question: 78
Detailed descriptions of specific services, experience required for proposed project staff and AV
drawings may be included when creating a(n):
Response:
A. Easement from the local Board of Zoning

B. Request for change order (CO) from the local labor representative
C. Request for information (RFI) from contractors and equipment vendors
D. Request for proposal (RFP) for labor and service providers
Answer: D
Question: 79
Why is contingency budgeting a good idea on large, long-term projects?
Response:
A. It is a great way to plan for additional unexpected costs

B. It allows the client to organize funds for the project
C. It allows for less accurate planning
D. It works in the same way as a quote
Answer: A
Question: 80
On a new construction project, there is a need to verify that power has been installed in the correct
place. Who should be contacted to verify this information?
Response:
A. Project Manager
B. Interior designer
C. Owner of the project
D. Heating, ventilating, and air conditioning contractor
Answer: A
Question: 81
What changes can the AV professional propose to minimize ambient light issues in a room or venue?
Response:
A. Using dark colored furniture to absorb light

B. Better use of overhead fluorescent lighting rather than incandescent light
C. Use of light colored paint on walls for better light reflection
D. Using drapes or blinds on windows and lighting controls with dimmers
Answer: D
Question: 82
What would be the volume of a room that measures 7 meters (22.96 feet) long, by 6 meters (19.68 feet)
wide and 3 meters (9.84 feet) high?
Response:
A. 14 cubic meters (4,325.34 cubic feet)
B. 126 cubic meters (4,446.23 cubic feet)
C. 155 square meters (5,280 square yards)
D. 110 square meters (2,525 square feet)
Answer: B
Question: 83
LCDs first pass light through a ____, which blocks certain light waves.
Response:
A. Resistor network
B. Polarizer
C. Transistor mask
D. Pixel grid
Answer: B
Question: 84
An AC signal of _____ falls into the RF spectrum.
Response:
A. 300 GHz and below

B. 9 kHz to 300 GHz
C. 3 kHz to 300 GHz
D. No less than 9 kHz
Answer: C
Question: 85
Contact-closure control communication provides device operation by _____.
Response:
A. Increasing resistance in a voltage loop

B. Closing or opening an electrical current or voltage loop
C. Reducing the wattage in a current loop
D. Increasing the power level of the electrical circuit
Answer: B
Question: 86
Which of the following is not an objective of training end users on the operation of the AV system?
Response:
A. To eliminate the need for AV company maintenance and repair calls

B. To give users a higher level of confidence when operating the AV system
C. To reduce service calls resulting from user errors
D. To reduce the potential for damage due to improper use
Answer: A
Question: 87
How should the AV company respond if a client requests changes in the project that end up increasing
the cost of completing the project?
Response:
A. Ask the client to agree to a CO that describes the changes to the project agreement and the
additional costs.
B. Remove another element of the project to keep the final cost the same.
C. Never perform any work that was not agreed to within the original work contract.
D. Perform the requested additional work to ensure that the client is satisfied.
Answer: A
Question: 88
An advantage of IPv6 is that it can use which of the following as part of its numbering scheme, ensuring
devices are uniquely identified on the network?
Response:
A. DNS domain name

B. Serial number
C. MAC address
D. IPv4 address
Answer: C
Question: 89
A scale drawing unit of 1/1:20 signifies what type of scale-drawing measurement?
Response:
A. One half inch scale

B. One hundred twenty scale
C. A common metric scale
D. Customary U.S. scale
Answer: C
Question: 90
What is portrayed in the diagram above?
Response:
A. Logic Network Diagram

B. Bar graph
C. Gantt chart
D. Work Breakdown Structure
Answer: A
Question: 91
Which of the following is a tracking tool commonly used by project managers?
Response:
A. Email
B. Gantt chart
C. Flow chart
D. Acuity chart
Answer: B
Question: 92
Communication that allows a return message is called _____.
Response:
A. Unidirectional
B. Bidirectional
C. Multidirectional
D. Omnidirectional
Answer: B
Question: 93
[Creating AV Solutions/Design AV solutions] Direct coupled loudspeakers are usually listed by size,
frequency response, power handling capacity, and ____.
Response:
A. Thiele/Small parameters
B. Constant voltage
C. Impedance
D. Resonant frequency
Answer: C
Question: 94
What is a codec?
Response:
A. A program that holds data

B. A device or computer program that encodes and decodes file information
C. A formatting system
D. A structure of data containment
Answer: B
Question: 95
The native resolution of display device is defined by its_______.
Response:
A. Contrast ratio
B. Aspect ratio
C. Horizontal rows and vertical column
D. Horizontal and vertical sync signals
Answer: C
Question: 96
Which of the following defines project deliverables and relates the elements of work?
Response:
A. WBS
B. Logic network
C. Assumptions and risks
D. Gantt chart
Answer: A
Question: 97
The opposition to the flow of electrons in AC is called _____.
Response:
A. Resistance
B. Dissipation
C. Ohms
D. Impedance
Answer: D
Question: 98
A project manager is in the middle of a 9 week project. The BEST method for evaluating job progress is
to determine the
Response:
A. Percentage of tasks completed

B. Amount of labor revenue already billed
C. Amount of uninstalled equipment
D. Remaining revenue to be billed
Answer: A
Question: 99
An excessive amount of high-frequency hiss within an audio system is likely due to which of the
following situations?
Response:
A. Source output gain set too high

B. Insufficient compression
C. Poor gain structure
D. Noise gate thresholds set too low
Answer: C
Question: 100
AV System Performance Verification Process is also commonly referred to as:
Response:
A. Maintenance
B. Commissioning
C. Tweaking
D. Programming
Answer: C
Question: 101
In audio systems where the loudspeakers are located far from the amplifier, what type of loudspeaker
system is typically used?
Response:
A. Series/parallel wired loudspeaker system
B. Low-impedance loudspeaker system
C. Constant-voltage system that uses transformers
D. Direct-coupled system
Answer: C
Question: 102
What does a Work Breakdown Structure (WBS) address?
Response:
A. Products and services as they relate to work done on a project

B. What specific work will be done including timing and lunch breaks
C. How much of a certain item should be ordered to keep the project on track
D. A list of required personnel
Answer: C
Question: 103
A dimmer rack with a constant load capability is powering twenty-four incandescent lights during a stage
production. The dimmer rack is running on a steady 230 VAC supply and averaging approximately 98
amps draw. Suddenly the line voltage drops to 211 VAC. Calculate the expected amperage draw.
Response:
A. 120 amps
B. 107 amps
C. 98 amps
D. 90 amps
Answer: D
Question: 104
Subnet masks can indicate how many ___ are allowed on the network.
Response:
A. Printers
B. Gateways
C. Computers
D. Devices
Answer: D
Question: 105
Who should be in attendance when you present an AV proposal package?
Response:
A. The architect, general contractor, electrical contractor, and plumber’s representatives

B. The head of finance, insurance claims representative, and manager
C. The head of personnel, the training department, and installation managers
D. The decision makers who will make the purchase decision
Answer: D
Question: 106
[Servicing AV Solutions/Troubleshoot and Repair AV solutions] A client has reported that a laptop input
is not working. The interface is connected to an HDMI wall plate. No connectors appear damaged. It has
been verified that the interface is receiving a signal and the projector is on the correct input.
What is the next logical step in troubleshooting the issue?
Response:
A. Replace the interface

B. Re-terminate the wall plate
C. Replace the HDMI cable with a known-working cable
D. Unplug the cables, and using a TDR device, test all the cables
Answer: C
Question: 107
If it has been determined that system operators should be able to identify networked devices by name,
ask the network manager whether the network uses which of the following?
Response:
A. DNS or WINS
B. MAC addresses of serial numbers
C. DHCP or static addressing
D. IPv4 or IPv6
Answer: A
Question: 108
When billing for an AV project, what are the interim invoices, or interim payments?
Response:
A. An agreed proportion of the cost of labor, equipment and materials for a specific portion of a project
B. The cost of architectural consulting during preliminary stages of the project
C. The weekly payments an AV company must make to contractors throughout the building phase
D. Calculations of the actual costs of the project as the AV contractor proceeds to work
Answer: A
Question: 109
Perceived illumination decreases by _____ when the distance from a light source is doubled.
Response:
A. 75 percent
B. 25 percent
C. 50 percent
D. 95 percent
Answer: A
Question: 110
A client needs a display system for a room that will be used for inspecting detailed drawings of
computer system networks. Which of the online DISCAS tools should be used to make the calculations
for screen size, viewer distance, and content size?
Response:
A. Projected image system contrast ratio (PISCR)

B. Analytical decision-making (ADM)
C. Passive viewing
D. Basic decision-making (BDM)
Answer: B
Question: 111
[Creating AV Solutions/Define the functional AV scope] Which drawings does one usually provide for
customer approval during the bid process?
Response:
A. Final drawings
B. Concept drawings
C. As-built drawings
D. Marked-up drawings
Answer: B
Question: 112
Why can implementing a VLAN be labor-intensive?
Response:
A. You may be limited to whatever addressing scheme the client already uses.
B. You will need to manually set IP addresses for each device.
C. Its broadcast domain must be segmented on every switch in the network.
D. It increases bandwidth overhead by adding an encryption and tunneling wrapper.
Answer: C
Question: 113
When working within a Service Level Agreement (SLA) process, your role as an AV professional may be
as an end user. In that case, you will want to make sure that:
Response:
A. The service is on time and costs are negotiable throughout the project
B. The service targets meet your needs, and that you raise potential issues [affecting you]
C. The system is free of network traffic collisions
D. The system is going to provide the remote monitoring and security needed.
Answer: B
Question: 114
Which of the following is a technical aspect of a video display system that the AV technician needs to
identify?
Response:
A. The calibration of the oscilloscope prior to system installation

B. The types of signals to be used (i.e. analog, digital, composite, HDMI)
C. The wire gauge of the digital cables
D. The signal to be used by the waveform monitor
Answer: B
Question: 115
Which statement best describes the relationship of the AV installation team with other vendors on the
site?
Response:
A. The AV team should negotiate work schedules directly with the other vendors.
B. The AV team should focus on the AV installation; the project manager is responsible for coordinating
work at the project.
C. The AV team should actively communicate and coordinate with the project manager and other
vendors to ensure that the AV installation is not impacted by other vendors working on the project.
D. The AV team should review the project schedule; it defines all coordination necessary for the project.
Answer: C
Question: 116
[Creating AV Solutions/Design AV solutions] Direct coupled loudspeakers are usually listed by size,
frequency response, power handling capacity, and ____.
Response:
A. Resonant frequency
B. Constant voltage
C. Impedance
D. Thiele/Small parameters
Answer: C
Question: 117
After presenting a proposal to a client, confirming that all objections are answered and that the final
buying decision will be made at an internal meeting, what is the next step?
Response:
A. Include the client in the corporate e-blasts

B. Communicate regularly, until a decision is made
C. Call once, a month later
D. Wait for the client to email the order
Answer: B
Question: 118
When terminating a category cable with an 8P8C (RJ-45) connector, it is best practice to untwist each
wire pair:
Response:
A. So that the jacket and shield remain uncrimped

B. As far as possible
C. It doesn’t matter; the twists are there to simplify manufacturing
D. As little as possible to get each wire to enter the proper channel in the connector
Answer: D
Question: 119
How sound moves through the air is called_____.
Response:
A. Acoustical
B. Generation
C. Compression
D. Propagation
Answer: D
Question: 120
Which of the following switches just needs to be plugged in and connected to devices?
Response:
A. Addressing
B. Managed
C. Unmanaged
D. LAN
Answer: C
Question: 121
Which is of the following is TRUE of a decibel?
Response:
A. When calculating a decibel you would utilize a 20 log function for power.
B. It is a measure of loudness?
C. It is a ratio of two numbers meant to represent the change from a previously measured value to a
newly measure value.
D. When calculating a decibel you would utilize a 10 log function for sound pressure.
Answer: C
Question: 122
An IPv6 address uses ____ groups of four hexadecimal numbers.
Response:
A. Eight
B. One
C. Six
D. Three
Answer: A
Question: 123
Which of the following tests should be conducted to evaluate whether a termination is properly
transmitting a signal?
Response:
A. Voltage test
B. Signal sweep test
C. Isolation test
D. Continuity test
Answer: D
Question: 124
What does a section cut symbol on a drawing indicate?
Response:
A. A drawing that depicts items in great detail, such as equipment mounting plans
B. The number of a more detailed drawing that depicts a specific portion of a master drawing
C. A view of a wall from an angle
D. A sectional view through part of the structure
Answer: D
Question: 125
Near the end of a scheduled service window in a heavily used client boardroom, the technician confirms
firmware on the system switcher needs updating to enable a new feature. What should they be
considering before starting the update?
Response:
A. Try to find a faster network connection because the last time it was done the download took a long
time to complete
B. Defer updating the firmware for another service window allowing enough time to revert firmware
and/or update other connected devices as well
C. Find client point of contact and try and talk them out of enabling the new feature because updating
firmware can be problematic
D. Start the update immediately with hopes it’ll complete before next meeting because they know
getting back in the room will be difficult to schedule
Answer: B
Question: 126
What is the cause of reflective loss (mismatch loss) in a wired network system?
Response:
A. Improper termination of a transmission line, or a poorly terminated connector

B. Interconnections on the local server are down
C. Improper configuration of DHCP server and client network
D. The IP addresses have not been updated to IPv6
Answer: A
Question: 127
When compiling site information for a project, what technical documentation may provide relevant
information?
Response:
A. Owner organization’s standards, industry standards, local codes and ordinances

B. A list of all authorized users that documents their training
C. A final deliverables checklist, including warranty and training information
D. An estimate of the final cost of the identified AV systems and installation
Answer: A
Question: 128
How are task parameters used when defining user needs?
Response:
A. To define the layout of AV components within a room

B. To provide overall information about the desired general AV needs
C. To define the specific AV components
D. To define the specific AV functions that the components must support
Answer: B
Question: 129
When establishing initial contact with a client, try to develop a relationship early on with the:
Response:
A. Information technology manager

B. Stakeholders
C. Chief operating officer
D. Purchasing manager
Answer: B
Question: 130
The purpose of a control system interface is to send instructions to the _____.
Response:
A. Network printers
B. Internet gateway
C. Control system CPU
D. Hard drive
Answer: C
Question: 131
Which system is used to show colors from a video display?
Response:
A. Subtractive color system

B. Plus/minus color system
C. Additive color system
D. Recover color system
Answer: C
Question: 132
AV companies are typically required to provide documentation of the AV system after a project is
complete. What is that documentation typically composed of?
Response:
A. System design and configuration, including signal paths, to enable a technician to troubleshoot and
correct any problems with the system
B. All of the above
C. Manufacturer manuals for all equipment that contain instructions for its operation
D. Operating instructions written for the AV knowledge level of the end user
E. Configuration of the control system, including DIP switch settings and IP addresses of individual
components
Answer: B
Question: 133
When considering customer constraints for ___, the signal type, distance from viewers, aspect ratio and
source resolution are all limiting factors.
Response:
A. Speaker location
B. Image display
C. Sound mixing
D. Wireless connections
Answer: B
Question: 134
Three of the major formats of digital signal connections are _____.
Response:
A. DMI, HDMI, and DisplayPort

B. DVI, HDVI, and DisplayPort
C. DVI, HDMI, and DisplayPort
D. DMI, HDVI, and DisplayPort
Answer: C
Question: 135
To minimize interference when running cables for microphone and power from the rack to the room, it
is MOST important to
Response:
A. specify twisted pair cabling when creating the bill of materials

B. terminate their ground connections together
C. create as much space between them when parallel, and cross at 90 degree angles when
perpendicular.
D. specify a conduit with sufficient capacity to meet the fill ratio requirements of the local authority
having jurisdiction.
Answer: D
Question: 136
A client has reported that a laptop input on the lectern is not working. The interface is connected to a 5
BNC wall plate. No connectors appear damaged. It has been verified that the interface is receiving signal
and the projector is on the correct input.
What is the next step in troubleshooting the issue?
Response:
A. Replace the interface

B. Re-terminate the wall plate
C. Reverse the H and V sync cables
D. Unplug the cables and using a TDR, test all the cables
Answer: C
Question: 137
What type of termination does the following picture show?
Response:
A. RCA
B. 8P8C
C. BNC
D. XLR
Answer: C
Question: 138
Rear-screen display applications are considered _____.
Response:
A. Remissive
B. Transmissive
C. Reflective
D. Emissive
Answer: B
Question: 139
What is the MOST important benefit of offering training to a client as part of an equipment sale?
Response:
A. Reduces warranty returns

B. Additional revenue/profit after the sale
C. It can build a long-term partnership through improved customer satisfaction
D. Makes sure the system works as designed and satisfies the customer’s needs
Answer: C
Question: 140
Which abbreviation, along with a measurement given on a drawing, tells you how high on a wall an
interface plate should be installed?
Response:
A. SCN
B. FUT
C. AFF
D. NIC
Answer: C
Question: 141
What happens to the connection speed in a Wi-Fi connection if the signal strength declines?
Response:
A. Slows down
B. Stops
C. Remains constant
D. Speeds up
Answer: A
Question: 142
[Creating AV Solutions/Sell AV solutions] When developing an AV solution for a client, whose input is
most crucial for determining system requirements?
Response:
A. The audience’s
B. The end user’s
C. The project manager’s
D. The system designer’s
Answer: B
Question: 143
What information is listed in a profit-and-loss statement?
Response:
A. The agreed proportion of equipment to labor for a specific portion of a project

B. The payments an AV company must make to contractors during the building phase
C. The individual amounts estimated for each area or task and the actual amounts expended
D. The aggregate calculations of cost of the project as the AV contractor proceeds to work
Answer: C
Question: 144
What document provides a detailed record of all repairs and service work associated with the Audio
Visual systems?
Response:
A. Service Manual
B. Maintenance Log
C. As Built Drawings
D. Repair Guide
Answer: B
Question: 145
A customer reports that they can’t log into the web controls of an AV device. What is the FIRST thing
that you should do?
Response:
A. Try PINGing the device

B. Request an RMA for a defective device
C. Send a technician onsite to upgrade the device’s firmware
D. Tell the customer to engage their corporate IT department
Answer: A
Question: 146
When selecting a DC power supply that has to run a long distance, what must be considered?
Response:
A. inductance
B. RF interference
C. cable capacitance
D. voltage drop
Answer: D
Question: 147
What is the purpose of a sightline study?
Response:
A. To determine the brightness of an image for a particular viewer

B. To identify the most appropriate location for a projector
C. To determine whether a viewer can see the smallest items on a screen
D. To determine whether the audience has a clear view of the screen
Answer: D
Question: 148
What should the AV technician include in a progress report to the client?
Response:
A. Any documents, drawings, or samples

B. Any design or site issue resulting in an owner-initiated change
C. Any requests for qualifications that were not used at the initial meeting
D. Any issues that will impact completion within the agreed schedule and budget
Answer: D
Question: 149
What type of diagram or drawing is pictured above?
Response:
A. A block diagram
B. A section drawing
C. A detail drawing
D. An elevation rack drawing
Answer: A
Question: 150
When is a letter of transmittal necessary on an AV project?
Response:
A. Whenever the client requests an equipment change on the project
B. Whenever an estimated budget or a logic network are altered
C. Whenever documents, drawings, or samples are sent
D. Whenever a design or site issue cause an owner initiated change
Answer: C
Question: 151
Which of the following is not considered part of active listening?
Response:
A. Focusing on what the person is saying

B. Maintaining eye contact with the person
C. Asking frequent questions to guide the conversation to the topic you are interested in discussing
D. Summarizing and paraphrasing the person’s statements
Answer: C
Question: 152
Please select the appropriate resolution for a UHD display.
Response:
A. 4096 x 3072
B. 1920 x 1200
C. 3840 x 2160
D. 1920 x 1080
Answer: C
Question: 153
When creating specifications for a recording or archiving system, what recording factors need to be
considered?
Response:
A. Compatibility with police surveillance equipment, local ordinance approval

B. Purpose of use, length of recordings, accessibility of recordings, signal type and location for the device
C. Use of bit processing versus maximum storage cache parameters
D. File conversion, hard disk space available, speed of network connections and IP addresses available
Answer: B
Question: 154
Light waves are categorized by their _____.
Response:
A. Visibility
B. Vectors
C. Wavelength
D. Spectrum
Answer: C
Question: 155
A _____ sends packets to different locations on a network and connects to outside networks.
Response:
A. Router
B. Gateway
C. Switch
D. Bridge
Answer: B
Question: 156
An antenna will be most sensitive to transmissions that _____.
Response:
A. Have a wavelength one half the size of the receiving antenna

B. Are transmitted within proximity
C. Have proper orientation
D. Have a wavelength closest to its physical length
Answer: D
Question: 157
Who should evaluate all mounting plans and advise the installation technician on difficult mounting
situations?
Response:
A. Structural engineer
B. Mechanical contractor
C. Client
D. AV manager
Answer: A
Question: 158
The AV designer is evaluating the proposed AC power supply to an AV control room. What issue(s)
should the AV designer consider?
Response:
A. What non-AV equipment is on the same distribution board as the AV equipment

B. What existing outlets are available for the AV equipment
C. How much power is necessary to operate the AV system components
D. All of the above
Answer: D
Question: 159
The amplifier comes right before _____ in the audio system chain.
Response:
A. The loudspeakers
B. Everything
C. The audio processor
D. The equalizer
Answer: A
Question: 160
Maintenance and repair records for client service should contain a detailed account of:
Response:
A. Contact information of the technician who originally installed the components
B. Results of pink noise measurements on the whole system
C. The repair actions performed and the impacts to the system
D. All measures taken to maintain and to ensure proper connections to ground
Answer: C
Question: 161
The strength of the electrical audio signal from a microphone is called a(n) _____ -level signal.
Response:
A. Electret
B. Condenser
C. Dynamic
D. Mic
Answer: D
Question: 162
On a drawing using a 1/4 scale, 6 inches equal how many feet?
Response:
A. 8
B. None of the above
C. 16
D. 24
Answer: D
Question: 163
What type of drawing would you use to determine the characteristics of a wall to ascertain the
appropriate height and location of a video display?
Response:
A. Elevation drawing
B. Reflected ceiling plan
C. Detail drawing
D. Mechanical drawing
Answer: A
Question: 164
What is the main reason for carefully documenting AV system preventive maintenance tasks in a
maintenance log?
Response:
A. Determine why a component failed

B. Provide a record for client billing purposes
C. Provide detailed maintenance records that will aid in ongoing maintenance and repair
D. Determine warranty coverage of individual components
Answer: C
Question: 165
[Implementing AV Solutions/Integrate AV solutions] What type of connector is shown below?
Response:
A. PS/2
B. Mini-DIN
C. XLR
D. BNC
Answer: C
Question: 166
Three major formats of digital connections are _____.
Response:
A. DMI, HDMI, and DisplayPort
B. DMI, HDVI, and DisplayPort
C. DVI, HDMI, and DisplayPort
D. DVI, HDVI, and DisplayPort
Answer: C
Question: 167
The Architect, Engineers and Consultants are all members of the _____.
Response:
A. Installation firm
B. Management Team
C. Design Team
D. Facilities group
Answer: C
Question: 168
Which of the following is an example of preventive maintenance?
Response:
A. Replacing system cabling that is causing static within the system

B. Upgrading the programming on a control system to address newly installed components
C. Upgrading a display to a greater resolution to meet client needs
D. Replacing a projector bulb that is nearing the end of its operational life
Answer: D
Question: 169
What type of network uses packets?
Response:
A. Ethernet
B. IEEE
C. Bus
D. Ring
Answer: A
Question: 170
What is the best method to determine whether a microphone is the source of a problem?
Response:
A. Test the microphone with a multimeter

B. Plug the microphone into a preamp and test
C. Swap out the suspect microphone with a new microphone that you know is working and see whether
the system works properly
D. Change the cable to the microphone
Answer: C
Question: 171
In the needs analysis pyramid what is used to define tasks that will be used to define the scope of the
project?
Response:
A. End User Needs

B. The Program Report
C. Functions and Features
D. Applications
Answer: D
Question: 172
What could be a cause of crosstalk in a network system?
Response:
A. The installer inadvertently splits pairs to pins on T568B connections

B. Technician uses a T568A terminations at one end and a wires are reversed to T568B at the other end
C. Technician unravels too much of the twisted pair when preparing an RJ45 connection
D. Technical system error when manufacturer sends equipment of wrong polarity
Answer: C
Question: 173
When performing a risk analysis for a client’s network, risk is calculated on a cost-benefit basis. What
should the AV professional do if the client makes the decision to accept a certain identified network
risk?
Response:
A. Implement defensive measures at the physical layer

B. Route all systems securely and around the identified network risk area
C. Authorize a reconstruction of the conduit runs around unsecure areas
D. Write an exception and document acceptance by the customer
Answer: D
Question: 174
What is a primary objective of a benchmarking session with a client?
Response:
A. Review finishes for racks, wall plates, etc.

B. Create a detailed audiovisual system design
C. Sell the client on more expensive solutions
D. Establish a vision for the audiovisual design
Answer: D
Question: 175
Which connector, pictured below, is used for an SDI signal?
Response:
A.
B.
C.
D.
Answer: C
Question: 176
There is concern about the noise level in an AV rack room. What weight setting on the SPL meter should
be used to demonstrate that the noise level doesn't require hearing protection at all times?
Response:
A. D Weighted
B. C Weighted
C. Z Weighted
D. A Weighted
Answer: D
Question: 177
The best practice for determining the maximum viewer distance from the screen for viewing/reading
detailed graphics or data images is to multiply the screen height by:
Response:
A. 6
B. 4
C. 8
D. 2
Answer: A
Question: 178
One major difference between the Service Level Agreement process and the traditional Program Report
is the SLA focuses upon:
Response:
A. Budgeting for the project

B. Utilization of the latest equipment
C. Customer service
D. Measurement of service through monitoring procedures
Answer: D
Question: 179
Projectors may use different lamp technologies for different reasons. For long life without changing the
light source, which technology is preferred?
Response:
A. Arc lamp
B. Fluorescent lamp
C. LED lamp
D. Halogen lamp
Answer: C
Question: 180
A component fails in the first month after an install. What is the BEST mechanism for the client to have it
replaced?
Response:
A. Service Agreement
B. Purchase a new component
C. Manufacturers warranty
D. System Warranty
Answer: B
Question: 181
How should an AV manager support the ongoing technical education of the staff?
Response:
A. Support staff development by providing free travel whenever possible

B. Maintain a liberal leave policy to allow staff as much time off as possible
C. Provide staff with an unrestricted stipend to spend on coursework and equipment
D. Maintain current certifications, provide seminars and professional development opportunities
Answer: D
Question: 182
In a digital signal, the on state is represented by _____, and the off state is represented by ____.
Response:
A. One; two
B. Zero; one
C. Two; one
D. One; zero
Answer: D
Question: 183
The use of _____ while troubleshooting provides a reference signal to measure results against.
Response:
A. Muttimeter
B. BluRay Player
C. Signal Generator
D. Wireshark
Answer: C
Question: 184
The _____ the gain number of a projection screen, the _____ the image.
Response:
A. Lower; brighter
B. Higher; brighter
C. Higher; softer
D. Lower; sharper
Answer: B
Question: 185
_____ is a best practice when troubleshooting an AV system.
Response:
A. Disabling all user features

B. Reset configuration files to default
C. Re-test after each change
D. Randomly push buttons
Answer: C
Question: 186
Power is measured in _____.
Response:
A. Watts
B. Impedance
C. Voltage
D. Resistance
Answer: A
Question: 187
Ethernet is mainly used in control systems _____.
Response:
A. To control complex systems

B. For one-way device communication
C. To create IP addresses
D. For analog devices
Answer: A
Question: 188
Which of the following is not an example of an issue that can cause a video projector to overheat?
Response:
A. Air filters clogged with dust

B. Fan has failed
C. Brightness set too high
D. Projector not properly positioned
Answer: C
Question: 189
A client has decided to replace an existing wall-mounted 42-inch plasma screen in their boardroom with
a much larger flat-panel display to improve the image size for those seated to the rear of the room.
You should recommend:
Response:
A. An audio system upgrade to cover the increased image size

B. New cables are provided because the additional distance to screen centre
C. The wall structure be checked to ensure it can hold the additional weight
D. Seating should be changed to compensate for the additional screen width
Answer: C
Question: 190
When communicating with a vendor about a proposal:
Response:
A. Always communicate by registered mail to make it legally binding

B. Provide exacting and inflexible deadlines for completion
C. You may need to ask for changes in approach or terms, and for the vendor to resubmit
D. Be sure to provide your contact information for future follow-up
Answer: C
Question: 191
The document which is presented to the end user as a summary of the need analysis and site survey is
called the:
Response:
A. Scope Review
B. AV Guidelines Document
C. Program Report
D. Customer Site Documentation Report
Answer: C
Question: 192
A _____ address is unique to every device and identifies a network’s equipment.
Response:
A. Transfer mode
B. Baseband
C. Digital subscriber line
D. MAC
Answer: D
Question: 193
When gathering and documenting site information and requirements for the overall functional needs of
an AV system, a document called the _____ is usually produced.
Response:
A. Request for qualifications

B. Applications pyramid
C. Project Management Triangle
D. Program Report
Answer: D
Question: 194
What most often causes reflective loss in a fiber-optic connection?
Response:
A. Interconnections on the local server are down

B. Improper preparation and installation of connectors
C. Wireless internet protocol is not using CSMA/CD
D. DHCP server and client are not properly configured together
Answer: B
Question: 195
The minimum load safety rating for mounting audio visual equipment is:
Response:
A. 3:1
B. 5:1
C. 8:1
D. 10:1
Answer: B
Question: 196
An AV rack is a housing unit that _____ electronic equipment.
Response:
A. Identifies
B. Elevates
C. Protects and organizes
D. Cools
Answer: C
Question: 197
What factors impact acoustic quality in a given space or venue?
Response:
A. Lumen and contrast specifications of projectors used within venue

B. The type of materials being presented in the AV presentation
C. Synchronization of video with the audio
D. Dimensions and shape of the venue/room; room surfaces and ambient noise
Answer: D
Question: 198
[Creating AV Solutions/Provide AV solutions] What type of connector is shown below?
Response:
A. BNC
B. XLR
C. PS/2
D. Mini-DIN
Answer: B
Question: 199
What should the specific AV system capabilities be based on?
Response:
A. Identified needs of the end users

B. Results of the baseline visits
C. Installation capabilities of the general contractor
D. Recommendations from the client
Answer: A
Question: 200
What should be the first step in troubleshooting a failure in an AV system?
Response:
A. Determine the possible failure points

B. Determine which components are fully operational
C. Review a system diagram depicting interconnections and signal flow
D. Clearly identify the failure symptoms
Answer: B
Question: 201
A wall mounted assistive listening system transmitter has its 12 V, 1.8 A, DC power supply remotely
located in the AV rack 25 feet away. What is the voltage drop attributable to the 18 AWG power
extension wire used which has a resistance of .0062 ohms per foot, and will this be within a 5% voltage
operating tolerance for the ALS transmitter?
Response:
A. 1.86 volts and is in tolerance

B. 0.558 volts and is in tolerance
C. 1.86 volts and is out of tolerance
D. 0.558 volts and is out of tolerance
Answer: B
Question: 202
Once approved, what does the AV concept design/program report become the basis for?
Response:
A. Identifying required AV system components

B. Purchasing and installing the AV system components
C. Developing more detailed AV system design documents and cost estimates
D. Additional discussions of AV needs
Answer: C
Question: 203
In an auditorium, sightlines for the audience viewing a screen space can be improved by:
Response:
A. Providing staggered or stepped, seating arrangements
B. Installing retractable seating systems
C. Lowering the screen base to the stage floor
D. Adding a proscenium arch
Answer: A
Question: 204
When managing inventory in an AV rental and staging business, it is important to:
Response:
A. Remove identification tags and use color codes

B. Discourage customers from ordering too much equipment so equipment is available to other
customers
C. Carefully record inventory both going out and returning
D. Visit each site personally before allowing clients to order
Answer: C
Question: 205
Before committing to a contract with a vendor, one should verify the vendor’s ability to fulfill the
requirements of the agreement by considering their:
Response:
A. Total assets, available staff and equipment, personal connections and commitment
B. Submitted AV drawings and equipment proposals, construction capability
C. Staff skills and abilities, history of meeting commitments, financial solvency
D. Purchase order history, equipment viability, architectural drawing skills
Answer: C
Question: 206
Which phase comes first in a project?
Response:
A. Commissioning and Training Phase

B. The Design Phase
C. The Construction Phase
D. The Program Phase
Answer: D
Question: 207
The maintenance technician for a system should document which of the following items?
Response:
A. When preventive maintenance is provided

B. When equipment is updated
C. When another company’s equipment fails
D. All of the above
Answer: D
Question: 208
The main function of a diversity receiver is to ____.
Response:
A. Amplify echoes so that the main signal is strengthened

B. Find incident and reflected signals that arrive in phase
C. Calculate phase differences between signals in order to avoid cancellation
D. Eliminate multipath signals that come from the transmitter
Answer: C
Question: 209
What could be the problem if a laptop-connected projector is not displaying a projected image?
Response:
A. Make sure the laptop’s screen port has been enabled using the correct function keys
B. Make sure the connection is RJ-45 through an HDBaseT enabled network
C. Make sure you used an HD-15 to composite video output adapter
D. Make sure that the laptop is running only on battery power
Answer: A
Question: 210
A customer is reporting that a wireless handheld microphone is not working in a space. You've tested
the microphone (including transmitter), the channel input on the mixer and all associated connections
and the mic still does not work. What is the next logical step in troubleshooting?
Response:
A. Swap the microphone receiver with another known working unit, making sure the frequency/channel
matches
B. Specify a new replacement wireless microphone system for the user as the current system is not
operational
C. Specify a new mixer for the user as the current system is not operational
D. Tell the user they’ll need to engage the manufacturer for any further troubleshooting and RMA
process as that's out of your scope
Answer: D
Question: 211
Prior to conducting a needs analysis for a new project, a coworker tells the AV designer what equipment
package they know will work. What should the designer do with this information?
Response:
A. Contact the client about the equipment package.

B. Price out the equipment package to present to the client.
C. Setup a demonstration to show the functionality of the equipment package
D. Thank the coworker for their input, remind them that you still need to conduct a needs analysis.
Answer: D
Question: 212
Standard DV cameras usually compress at a ratio of _____.
Response:
A. 10:1
B. 5:1
C. 3:2
D. 2:1
Answer: B
Question: 213
When verifying a display system, which of the following should be used to determine if it meets a
specified contrast ratio?
Response:
A. Mutti-meter
B. Histogram
C. Lux Capacitor
D. Spot Photometer
Answer: D
Question: 214
How can labor timesheets and invoices from previous jobs be used to increase efficiency for future AV
job estimates?
Response:
A. Analysis of past costs for labor and shipping may demonstrate the need to adjust future estimates
B. Modern accounting techniques may reveal tax savings by using environmentally-friendly items
C. Timesheets and invoices may reveal unnecessary vendor allowances
D. Categorize expenses into areas to reduce waste and fraud
Answer: A
Question: 215
[Creating AV Solutions/Evaluate site environment] What is one of the major considerations in creating
an AV solution for an important historical site?
Response:
A. Price
B. Site location
C. Weather conditions
D. Preservation of the site
Answer: D
Question: 216
A customer indicates that they would like to purchase an additional warranty of service from the
integrator that covers an extension of the manufacturers’ warranties, service visits and preplanned
schedule of preventative maintenance visits.
What is the customer describing?
Response:
A. Extended manufacturer’s warranty

B. A service agreement
C. A system warranty
D. A preventative maintenance plan
Answer: B
Question: 217
Lossy compression is particularly suitable for the transmission of _______.
Response:
A. Spreadsheets
B. Text files
C. Financial data
D. Audio, video, and images
Answer: D
Question: 218
If the displayed text size in a projected presentation is 3 inches (76 mm), then the viewer should not be
farther away than ___ for reading the text.
Response:
A. 150 inches (3,810 mm)

B. 300 inches (7,620 mm)
C. 75 feet (23 meters)
D. 450 inches (11,400 mm)
Answer: D
Question: 219
Numerous, persistent reflections of sound are called _____.
Response:
A. Directional sound
B. Echo
C. Surface reflection
D. Reverberation
Answer: D
Question: 220
Ambient noise is sound that _____ the desired message or signal.
Response:
A. Interferes with
B. Completely blocks
C. Enhances
D. Is louder than
Answer: A
Question: 221
What type of connector is pictured below?
Response:
A. ST & S connector
B. XLR connector
C. RJ-45 connector
D. RCA connector
Answer: B
Question: 222
Twisted-pair cable using balanced circuitry can help in _____.
Response:
A. Keeping noise from audio and video

B. Blocking static
C. Preserving the original transmission
D. Rejecting interference
Answer: D
Question: 223
[Creating AV Solutions/Develop an AV Project Scope] Which drawings does one usually provide for
customer approval during the bid process?
Response:
A. Final drawings
B. Concept drawings
C. Marked-up drawings
D. As-built drawings
Answer: B
Question: 224
Building credibility with a client includes:
Response:
A. Letting your customers know about your competitor’s unethical practices

B. Utilization of authoritative guidance statements, such as “we really need to do this…”
C. Behaving in a professional manner at all times
D. Directive statements based upon your assessments, such as “this is the way we do this…”
Answer: C
Question: 225
Which of the following can interfere with an IR control?
Response:
A. Quality of the device

B. Strength of the power source
C. Shadows and darkness
D. Sunlight or fluorescent lighting
Answer: D
Question: 226
When visiting a client site, the primary work site regulations governing the use of PPE are typically
defined by which of the following?
Response:
A. The client
B. The AHJ
C. The client’s insurance company
D. Your company
Answer: B
Question: 227
As noise is introduced to a(n) _____ signal, discerning circuitry can determine if the signal is intended to
be high or low, and then retransmit a solid signal without the imposed noise.
Response:
A. Digital
B. Dirty
C. Analog
D. Clean
Answer: A
Question: 228
Partnering with a sub-contractor on a project is typically used when the prime contractor:
Response:
A. does not have the needed expertise

B. is in the midst of their slow season
C. is about to go out of business
D. performing a needs analysis
Answer: A
Question: 229
[Creating AV Solutions/Sell AV solutions] Good customer service is crucial for ____.
Response:
A. Networking
B. Hiring new employees
C. Obtaining new business
D. Building good customer relationships
Answer: D
Question: 230
The amount of ambient light in a displayed environment _____.
Response:
A. Negatively affects the quality of the displayed image

B. Does not affect the quality of the displayed image
C. Improves the quality of the displayed image
D. Complements the quality of the displayed image
Answer: A
Question: 231
In the OSI model, cabling and patchbays are elements of _____.
Response:
A. Layer 2, the Data Link layer

B. Layer 4, the Transport layer
C. Layer 1, the Physical layer
D. Layer 3, the Network layer
Answer: C
Question: 232
What should be done first if a control system’s touch screen is reported as locked, frozen, or otherwise
not functioning?
Response:
A. Remove the device, switch it out and return it to the manufacturer for diagnostic checks
B. Use a voltage meter to check for continuity, remove mother board and switch it out
C. Reroute all systems to the nearest functioning system
D. Check all connectors; confirm the screen is not in power saver mode
Answer: D
Question: 233
Which type of server automatically assigns an IP address to the MAC address during the device’s
connection to a network?
Response:
A. Gateway
B. Virtual private network
C. DNS
D. DHCP
Answer: D
Question: 234
What type of drawing depicts the ductwork that goes through the building?
Response:
A. Mechanical drawing
C. Detail drawing
D. Section drawing
Answer: A
Question: 235
What type of drawing is pictured above?
Response:
A. Reflected ceiling plan

B. Section view
C. Elevation drawing
D. Plan view
Answer: D
Question: 236
Electromagnetic radiation is categorized by its _____.
Response:
A. Spectrum
B. Visibility
C. Vectors
D. Wavelength
Answer: D
Question: 237
What is the objective of commissioning an AV system?
Response:
A. To systematically test all components to demonstrate that the AV system operates properly
B. To allow time to “burn in” components to identify any potential failure points
C. To document the delivery and installation of all system components to enable final billing for system
installation
D. To document how the user should operate the AV system
Answer: A
Question: 238
Why is it important for the AV professional to obtain a full set of building plans?
Response:
A. To understand the full range of room features to ensure that the AV system design takes other
building systems and components into account
B. To evaluate and approve plans to ensure that room elements are compatible with the AV system
installation needs
C. To be able to use general site plans to determine the layout of the selected AV components
D. Detailed building plans for the rooms in which the systems will be installed are typically not required;
only a general floor plan is necessary
Answer: A
Question: 239
Noise overcomes the signal after many generations of reamplification of a(n) _____ signal.
Response:
A. Digital
B. Analog
C. Low
D. High
Answer: B
Question: 240
Roof-mounted HVAC systems may produce vibrations that cause the projector to vibrate and cause an
image to appear unfocused.
Response:
A. True
B. False
Answer: A
Question: 241
What is the main objective of an AV concept design/program report?
Response:
A. Communicate to the decision-makers about the overall system’s capabilities and budget
B. Provide a detailed layout of AV components to the general contractor
C. Provide a listing of specific components to be used within the AV system
D. Describe the location and layout of AV components within a room
Answer: A
Question: 242
Preventative maintenance tasks and intervals are detailed in the _____.
Response:
B. Program report
C. Service agreement
D. DISCAS standard
Answer: C
Question: 243
Which of the following cost descriptions provides a general budget for the AV system for use within the
AV concept design/program report?
Response:
A. System quote
B. System estimate
C. Opinion of probable cost
D. System ‘ballpark’
Answer: C
Question: 244
When considering sightline and seating parameters for a venue, the AV professional must remember
that the average seated eye height is:
Response:
A. 2 inches (50 mm) more than the average seated head height
B. 4 inches (100 mm) less than the average seated head height
C. 6 inches (152 mm) less than the average seated head height
D. 56 inches (1422 mm) and is affected by posture and tilt
Answer: B
Question: 245
Which of the following is most likely to be a function rather than a macro?
Response:
A. Starting a videoconference
B. Playing a video
C. Dimming the lights and starting a Blu-ray player
D. Setting volume levels
Answer: D
Question: 246
Remote control systems _____ the operation of an AV system.
Response:
A. Complicate
B. Automate
C. Reconfigure
D. Simplify
Answer: D
Question: 247
[Conducting AV Management Activities/Perform AV finance and job-costing activities] When negotiating
a contract for a job that will take a long time to complete, one should consider ____.
Response:
A. Progress, stage, or interim invoicing

B. Progress, stage, or internal invoicing
C. Progress, strategy, or interim invoicing
D. Progress, strategy, or internal invoicing
Answer: A
Question: 248
When surveying a room before the start of the job, which of the following is NOT important?
Response:
A. The hours of the loading dock

B. The size of the freight elevator
C. The material of the conference room walls
D. The color of the conference room walls
Answer: D
Question: 249
Wavelength is the _____.
Response:
A. Number of times a wavelength cycle occurs per second

B. Intensity or loudness of a sound in a particular medium
C. Physical distance between two points of a waveform that are exactly one cycle apart
D. Cycle when molecules move from rest through compression to rest to rarefaction
Answer: C
Question: 250
When selecting a display type, what should be your first step?
Response:
A. Decide if you should use an analog or digital display.
B. Figure out what type of mount you will need.
C. Determine the distance of the farthest viewer.
D. Determine what you want to display.
Answer: D
Question: 251
What should an AV technician do during a preventive maintenance site visit?
Response:
A. Test the operation of each system and subsystem, adjust to optimize performance
B. Test or replace analog satellite television receivers with digital, recalibrate connections, and
components.
C. Suggest replacing all analog cabling with digital cabling for futureproofing
D. Test and resynchronize all analog computer signals to each display
Answer: A
Question: 252
What is the objective of the program phase of AV system design?
Response:
A. Create the computer software required to control an AV system

B. Create detailed design documents depicting the AV system components and installation
C. Describe the AV systems necessary to support the defined needs and the general cost of those
systems
D. Provide a detailed cost quote for the client to approve
Answer: C
Question: 253
Current is measured in ____.
Response:
A. Amperes
B. Volts
C. Ohms
D. Watts
Answer: A
Question: 254
The _____ model is a guide that assists with conforming network communications and their processes
to standards.
Response:
A. Network interface
B. OSI reference
C. Informal data link
D. IP
Answer: B
Question: 255
Things common to both servers and clients include:
Response:
A. 1 to four processors, 128 Gigabytes of memory, 4 Terabytes of storage

B. Scalability and redundancy
C. BIOS, RAM, motherboard and connections for peripherals
D. Hot swappable components
Answer: C
Question: 256
Phantom power is the _____ required to power a condenser microphone.
Response:
A. Polarized conductor
B. Electrical field
C. Remote power
D. Internal capacitor
Answer: C
Question: 257
Which of the following documents would an AV company submit in the event that a modification in the
building design impacted the AV system installation requirements?
Response:
A. Modification announcement (MA)

B. Construction change directive (CCD)
C. Request for change (RFC)
D. Progress report (PR)
Answer: C
Question: 258
A client requires a new boardroom. The sales person and engineer are sent to the premises to survey
the facility and discuss the opportunity with the client. This process is best described as a ____
Response:
A. Cost Analysis
B. Functional Analysis
C. Needs Analysis
D. Control Analysis
Answer: C
Question: 259
What is a crossover?
Response:
A. A loudspeaker containing multiple drivers

B. A loudspeaker enclosure with more than one frequency range
C. An electrical frequency dividing network circuit
D. A single driver reproducing the entire frequency range
Answer: C
Question: 260
Which of the following networks connects devices in sequence along a linear path?
Response:
A. Bus
B. Star
C. Application
D. Ring
Answer: A
Question: 261
Which of the following statements describes the typical relationship of an AV company with its suppliers
and vendors?
Response:
A. The AV company should identify the suppliers and vendors with the lowest current prices.
B. The suppliers and vendors often become long-term partners with the AV company in meeting the
client needs.
C. The AV company should work with only one supplier or vendor to procure the needed goods and
services.
D. The AV company client will usually specify the vendors or suppliers to support the client’s project.
Answer: B
Question: 262
What drawing would you review to find out exactly how the projector should be mounted to the ceiling?
Response:
A. Reflected ceiling plan

B. Detail drawing
C. AV system schematic
Answer: B
Question: 263
A field service technician replaces a piece of AV equipment on the client LAN but notices it's not getting
proper IP address. What’s the most likely issue?
Response:
A. The new piece of equipment needs to have its MAC registered
B. The new piece of equipment has a defective USB port
C. The new piece of equipment needs HDCP turned on
D. The new piece of equipment has different firmware
Answer: A
Question: 264
What must be included in the breakdown of probable costs?
Response:
A. A detailed description of the costs for the project

B. A basic report by room or system, and the total cost for each
C. An in depth analysis of all labor and material costs
D. The total accounting of available estimated expenditures
Answer: B
Question: 265
Which of the following is a sign of an improperly fabricated cable termination?
Response:
A. Visible stray wires

B. Visible solder
C. Removed jacket or insulation
D. Crimping
Answer: A
Question: 266
When creating an AV solution for a client, the first step should be
Response:
A. creating a quote
B. Proposing a technology
C. reviewing existing infrastructure
D. Gathering application requirements
Answer: D
Question: 267
The inside of a typical AV rack is _____ wide, and the outside varies from _____.
Response:
A. 1 foot (305mm); 2 to 7 feet (610mm to 2.13m)

B. 19 inches (482.6mm); 21 to 25 inches (533 to 635mm)
C. 25 inches (635mm); 19 to 21 inches (482.6 to 533mm)
D. 21 inches (533mm); 19 to 25 inches (482.6 to 635mm)
Answer: B
Question: 268
Once equipment leaves the warehouse, who is responsible for ensuring security and preventing theft?
Response:
A. Client
B. AV company
C. End user
D. Whoever has taken control of the equipment
Answer: D
Question: 269
Why does an AV company use a unique bar code, RFID tag, or other identifier on an equipment case for
rental AV equipment?
Response:
A. To identify a specific component and allow an inventory system to check the component in and out of
the warehouse and venue site
B. To allow the scanner to identify the price of the equipment for rental customers
C. To identify the brand of the equipment or components
D. To identify in which room the equipment should be placed when it arrives at the venue
Answer: A
Question: 270
A medical center needs to install a display for diagnostic imagery, the space should be designed
according to which viewing category.
Response:
A. Passive Viewing
B. Full Motion Video
C. Basic Decision Making
D. Analytical Decision Making
Answer: D
Question: 271
Once the characteristics of the system failure are clearly identified, what is the recommended next step
required to return the system to normal operation?
Response:
A. Examine the system to determine whether the problem is simple to address and gather more
information
B. Logically divide the system in half, and determine which half has the failure
C. Replace the component that has appeared to fail
D. Ask the user to further describe the nature of the problem
Answer: A
Question: 272
What is the main purpose for reviewing the system design when preparing for providing AV support for
a live event?
Response:
A. Allows the AV team to brief the presenters or performers on the capabilities of the AV system
B. Ensures that the system meets building code or regulation requirements
C. Helps the AV team integrate the live AV support with any broadcasting requirements
D. Helps the AV installer determine the required equipment and crew resources
Answer: D
Question: 273
What quality would the image have if the phase setting of a display needs adjusting?
Response:
A. Blurry only at the image center

B. Oversaturation of red and green
C. Edge of image in sharp focus
D. Fuzzy details
Answer: D
Question: 274
The HDTV aspect ratio is expressed as:
Response:
A. 1.33:1
B. 1.78:1
C. 1.85:1
D. 2.76:1
Answer: B
Question: 275
What is an intermittent problem?
Response:
A. A system failure that affects multiple components

B. A system failure that is difficult to reproduce
C. A disruption in signal flow affecting the system
D. A failure of an interface component
Answer: B
Question: 276
Prior to performing a site assessment and new system design you should identify the:
Response:
A. Client’s need and intended uses
B. Supplier’s equipment recommendations
C. Programmer’s fee requirements
D. Manufacturer’s training offerings
Answer: A
Question: 277
What terms and conditions are generally included in a contract?
Response:
A. Statement of specific work proposed, costs and payment schedule, delivery schedule
B. General assumptions about the nature of the work, commitment to speak with client
C. A waiver of insurance liability for your company, firm cost containment clauses
D. Ideas for improving the project and financing suggestions for payment
Answer: A
Question: 278
A customer is reporting instances of “distortion” in a recently installed and calibrated audio system.
What is the FIRST thing that should be done?
Response:
A. Replace all of the speakers in the system

B. Turn the amplifiers to unity gain
C. Check the gain structure of all audio signals in the system
D. Recalibrate all of the acoustic echo cancellers
Answer: C
Question: 279
How should the AV design ensure that the AV system addresses the necessary display signal sources?
Response:
A. By including a signal switcher in the system design

B. By including all potential signal sources in the AV system control room
C. By establishing a clear, up-front understanding of the media that the client needs to present
D. By providing appropriate system inputs for each type of signal source
Answer: C
Question: 280
Bit depth is defined as the number of _____ you have in which to describe the value.
Response:
A. Signals
B. Speeds
C. States
D. Rates
Answer: C
Question: 281
Which of the following statements best describes how an AV manager should manage stock and
inventory?
Response:
A. Check in orders as they arrive.

B. Ensure the proper amount of warehouse space is available for inventory.
C. Ensure that the total value of stock and inventory does not exceed a specific amount.
D. Keep track of the equipment and supplies the company has on hand, what is on order, and what is at
the client site.
Answer: D
Question: 282
How should an AV system designer determine the required frequency response of an audio system?
Response:
A. The frequency response should be based on the type of applications the audio is intended to support.
B. The designer should work to achieve a frequency response as wide as possible within the project
budget.
C. The audio system output frequency response should match the frequency response of the audio
source components.
D. The audio system frequency response should meet the industry standard of 20Hz to 20kHz.
Answer: A
Question: 283
Why might an AV design include extra inputs and outputs on matrix switchers, extra conduit runs,
additional rack space, and a larger control system processor than the minimum required for a project?
Response:
A. To provide additional room for budgetary purposes

B. For future provisions, upgrades and expansion
C. For cost effectiveness and volume discounts
D. For additional functionality provided by more expensive equipment
Answer: B
Question: 284
Your client is interested in installing a large projection screen in a front lobby area to display images of
various projects for promotional purposes. The screen will be installed directly across from a street-level
entrance with several windows and a revolving glass door.
What should be the primary initial concern of the AV designer regarding the projection system?
Response:
A. Ambient noise
B. Audience sightlines
C. Ambient light
D. Projector placement
Answer: C
Question: 285
What is NOT an example of typical safety equipment you'd have readily available for a site visit?
Response:
A. Hard hat
B. Safety glasses
C. Reflective vest
D. Tools with nonslip handles
Answer: D
Question: 286
A contract is awarded to an AV contractor after a
Response:
A. review of proposals and price negotiation

B. successful needs analysis review
C. change order is issued
D. project manager is assigned
Answer: A
Question: 287
When conducting the site visit, if a ladder is needed, what type should be used and why?
Response:
A. Any type of ladder is fine as long as you are not working with electrical components
B. Aluminum is preferred because it is lighter and more stable
C. Fiberglass or wood is preferred in case a surface becomes electrified accidentally
D. Portable folding ladders for convenience
Answer: C
Question: 288
What is a key security concern when renting AV equipment?
Response:
A. Properly identifying the person taking possession of the equipment from the AV company
B. Ensuring that the renter knows how to properly operate the equipment
C. Ensuring that the renter knows how to properly transport the equipment
D. Ensuring that the renter has hired a security guard to protect the equipment once it has arrived at the
site
Answer: A
Question: 289
Switchers _____.
Response:
A. Must have power to operate

B. Mix different inputs to a signal output
C. Connect multiple inputs simultaneously to one output
D. Allow the user to select one input from a number of inputs
Answer: D
Question: 290
If an AV professional believes that an AV system requires its own VLAN, what information must be
communicated to the AV professional’s IT counterparts?
Response:
A. The static IP address of the VLAN’s gateway

B. Why the VLAN is necessary
C. The types of firewalls the VLAN will use
D. The quality of service requirements of the traffic on the VLAN
Answer: B
Question: 291
What is typically the most efficient process for localizing the faulty function within a malfunctioning AV
system?
Response:
A. Test each of the components in the order of signal flow

B. Test each of the components beginning at the final output, working backward
C. Begin with testing the major functions, and then move to the minor functions
D. Logically divide the system in half, determine which portion has the failure, and then repeat for the
failed half
Answer: D
Question: 292
Daily maintenance of a wireless microphone system will most likely included this activity:
Response:
A. Checking battery life, and replacing those which are low/dead.
B. Calibrating the mic pre-amp sensitivity.
C. Coordinating frequency allocation with the FCC.
D. Tuning the delay equalization
Answer: A
Question: 293
The device illustrated below is a(n) _______ and is useful for control of multiple AV functions at a venue.
Response:
A. Remote control touch panel

B. Remote sensing device
C. Touch pad handheld computer
D. Interface control regulation system
Answer: A
Question: 294
Unless amplified or buffered, digital signals generally do not travel as far as _____ signals.
Response:
A. Wireless
B. Analog
C. Fiber
D. Cable
Answer: B
Question: 295
The user guide for an audiovisual system should include:
Response:
A. a complete equipment list with serial numbers

B. maintenance requirements for the entire system
C. Drawings and instructions on equipment operation
D. A brochure of useful accessories which can be purchased
Answer: C
Question: 296
What should be done if a touch screen control panel is reportedly locked up, frozen, or otherwise
reported to be not functioning?
Response:
A. Use a voltage meter to check for continuity, remove mother board and switch it out
B. Check all connectors, confirm the screen is not in power saver mode, and replace if damaged
C. Remove the device, switch it out and return it to the manufacturer for diagnostic checks
D. Check inputs; make sure gain is not set too
Answer: B
Question: 297
What type of drawing would you use to determine what is behind a wall or above a ceiling that could
interfere with your system installation plan?
Response:
C. Section drawing
Answer: C
Question: 298
What is the BEST way to determine how reverberant a space is?
Response:
A. Clap your hands and listen for an echo

B. Ask the client if anyone has complained that the room is too noisy
C. Use an RT60 meter
D. Use a DB SPL meter
Answer: C
Question: 299
[Implementing AV Solutions/Integrate AV solutions] Bluetooth technology can be useful in AV systems
because it ____.
Response:
A. Can communicate over long dista

B. Connects similar devices via LAN
C. Uses MAC addressing to connect the network
D. Allows additional connections for control of source devices
Answer: D
Question: 300
What typically causes alien crosstalk (AXT) in a network system?
Response:
A. UTP cables are bundled with other low voltage UTP cables
B. UTP cables set in the plenum space are draped across fluorescent lighting
C. Technician replaces a faulty RJ45 connector with a BNC connector
D. Technician installs UTP cables in conduit and uses a connection box
Answer: A
Question: 301
When documenting requirements for network services, a formal technical document called a(n)
_______ is often utilized.
Response:
A. Open systems interconnection (OSI)

B. Request for service (RFS)
C. Service level agreement (SLA)
D. Internet Protocol (IP)
Answer: C
Question: 302
When checking signal flow between a source and display, the first thing an AV technician needs to
confirm is that the:
Response:
A. Signal is reaching properly calibrated display devices

B. Signal is passing through the video mixer
C. Signal is in compliance with all SMPTE specifications
D. Signal is being generated by the source components
Answer: D
Question: 303
What is the total impedance of a system consisting of three loudspeakers, each with 4 ohms of
impedance, connected in series?
Response:
A. 2 ohms
B. 4 ohms
C. 12 ohms
D. 32 ohms
Answer: C
Question: 304
Which of the following is not considered part of “active listening”?
Response:
A. Focusing on what the person is saying

B. Summarizing and paraphrasing the person’s statements
C. Asking frequent questions to guide the conversation to the topic you are interested in discussing
D. Maintaining eye contact with the person
Answer: C
Question: 305
Which IEEE standard defines Wi-Fi communications methods?
Response:
A. 802.1x
B. EIA-485
C. IPv6
D. 802.11
Answer: D
Question: 306
What best practice should a Technology Manager use when managing AV stock and inventory?
Response:
A. Ensure the proper amount of warehouse space is available for all inventory
B. Check in orders as they arrive
C. Ensure that the total value of stock and inventory does not exceed a specific amount
D. Keep track of the equipment and supplies the company has on hand, what is on order and what is on
site
Answer: D
Question: 307
Which of the following would most likely require a program?
Response:
A. Turning on the lights
B. Activating a single function on a device
C. Powering on the audio amplifier and display
D. Setting a volume level
Answer: C
Question: 308
The biggest disadvantages to using wireless network access are:
Response:
A. Cost and implementation

B. Too many available wireless channels
C. Interference from wired network cables
D. Range, reliability, speed and security
Answer: D
Question: 309
What is the primary concern the AV designer has regarding the design of the building’s HVAC system?
Response:
A. Minimize noise levels within the room during HVAC operation

B. Provide sufficient cooling and heating for audience comfort
C. Ensure sufficient cooling to maintain appropriate temperature levels for AV component operation
D. Locate HVAC system controls near the AV system control to allow for adjustment during a
presentation
Answer: A
Question: 310
How would the volume of a space be calculated?
Response:
A. Multiply the length by the width

B. Multiply the length by the width, and the height
C. Divide the sum of length by width, and height by 3.28084
D. Divide the width by the length
Answer: B
Question: 311
What is the real problem if the far end of a teleconferencing system complains that they can hear an
echo?
Response:
A. Lack of proper echo cancelling at the far end

B. Local feedback at the far end
C. Local feedback at the near end
D. Lack of proper echo cancelling at the near end
Answer: D
Question: 312
What is typically the solution for a sound system that is emitting a regular hissing noise?
Response:
A. Move the microphone away from speakers; you may be getting feedback
B. Fix the loudspeaker impedance because it isn’t correct
C. The audio gain structure requires adjusting, beginning with the preamp or trim meter
D. Adjust low-hanging lights or crossed electrical wiring that are generating interference
Answer: C
Question: 313
Which of the following differentiates cable from wire?
Response:
A. Cable contains a shield.

B. Cable contains only one conductor.
C. Cable contains multiple conductors.
D. Conductors are insulated.
Answer: C
Question: 314
_____ is the process of examining methods, techniques, and principles from peer organizations and
facilities.
Response:
A. Schematic Design
B. Punching a system
C. Benchmarking
D. Schematic Design
Answer: C
Question: 315
A junior level technician observes a senior level technician occasionally taking a pen like device out of
her shirt pocket and laying it along other cables in the area of where they are working. What might the
senior technician be doing?
Response:
A. Recording modulated signals for further evaluation after work is completed

B. Using a non-contact voltage detector to verify AC high voltage is not present
C. Making invisible cable markers so she knows what's already been worked on
D. Charging her USB backup battery using induction charging technology
Answer: B
Question: 316
The relationship among voltage, current, and resistance is defined by the formula _____.
Response:
A. V = I/R
B. I = R/V
C. I = V/R
D. R = V*I
Answer: C
Question: 317
After emergency support request to a room the AV technician quickly determines a complete failure in
the video portion of the presentation system. To minimize impact on the event, which should they do
next?
Response:
A. Go to the store room to look for replacement gear that they think is the problem
B. Advise the presenter/event coordinator need to continue audio only and offer to setup a backup
video system
C. Start taking the video system apart since they are already on site
D. Search for possible similar failures using their phone's browser.
Answer: B
Question: 318
How does the AV technician use an understanding of system signal flow to ensure proper operation?
Response:
A. To identify appropriate signal levels for each component

B. To document the system during the commissioning process
C. To calibrate AV system components
D. To gain an understanding of overall system operation that will aid in identifying sources of problems
Answer: D
Question: 319
One of the most efficient configurations for a vertical antenna is to _____.
Response:
A. Have a physical length one-quarter of the signal wavelength

B. Have a wavelength one-half the size of the receiving antenna
C. Have proper orientation
D. Have a mounting close to the ground
Answer: A
Question: 320
When planning an electrical system, do not exceed ____ of the capacity of any circuit.
Response:
A. 95 percent
B. 80 percent
C. 65 percent
D. 75 percent
Answer: B
Question: 321
Which of the following receives broadcast programs from multiple antennas and is redistributed by
coaxial or fiber-optic cable?
Response:
A. HDTV
B. CATV
C. MATV
D. RFTV
Answer: B
Question: 322
What is the BEST PRACTICE for deciding between unbalanced and balanced audio runs?
Response:
A. Use unbalanced for cables under 25’ (7.6 m)

B. Use unbalanced for cables under 30’(9.1 m)
C. Use balanced for all cables over 50’ (15.2 m)
D. Use balanced for all cables
Answer: D
Question: 323
What is the purpose of the Program Report and what factors should be addressed in it?
Response:
A. To provide end users with an opportunity to express concerns about the project
B. Provide interpretation of user AV needs and a functional description of the systems
C. To provide detailed engineering information to system designers
D. Provide suppliers with an opportunity to present ideas and sell products
Answer: B
Question: 324
What is the aspect ratio of a screen that has a height of 29.5 inches (74.9 cm) and a diagonal of inches
60 inches (152.4 cm)?
Response:
A. 16:10
B. 5:4
C. 16:9
D. 4:3
Answer: C
Question: 325
What is the typical primary concern of the AV designer when evaluating the HVAC systems at a client
site?
Response:
A. Whether the HVAC system will provide sufficient heating and cooling within the audience areas
B. Whether the HVAC system will provide sufficient heating and cooling within the control room area
C. Whether the HVAC system will interfere with AV system component placement or create excessive
noise
D. Whether the HVAC system will create electrical interference that impacts AV component operation
Answer: C
Question: 326
A current is always seeking to go to the _____.
Response:
A. Battery
B. Load
C. Ground
D. Source
Answer: D
Question: 327
A _____ controls incoming and outgoing network traffic and determines what will be allowed through
based on a set of security rules.
Response:
A. Switch
B. Gateway
C. Firewall
D. Router
Answer: C
Question: 328
The top view drawing is also know as a _____
Response:
A. Plan view
B. Elevation
C. Title block
D. Detail drawing
Answer: D
Question: 329
Which type of drawing provides the best information about the ducts and piping in a facility?
Response:
B. Section drawing
C. Electrical drawing
D. Structural drawing
Answer: A
Question: 330
What is the primary issue that the AV designer should assess when reviewing the acoustic environment
at a client site?
Response:
A. Ambient noise and reverberation

B. The required loudness level of the AV system
C. The optimum locations for AV system loudspeakers
D. The audio system needs for the presenter and presenter area within the room
Answer: A
Question: 331
When documenting requirements for network services, a formal technical document called a(n)
_______ is often utilized.
Response:
A. Open systems interconnection (OSI)

B. Request for service (RFS)
C. Service level agreement (SLA)
D. Internet Protocol (IP)
Answer: C
Question: 332
What is the aspect ratio of a screen that has a height of 29.5 inches (74.9 cm) and a diagonal of inches
60 inches (152.4 cm)?
Response:
A. 16:10
B. 5:4
C. 16:9
D. 4:3
Answer: C
Question: 333
When creating a Service Level Agreement (SLA), what type of information will the AV professional need
to compile?
Response:
A. A detailed list of all AV contractors available to bid on a project, and qualifications
B. An accurate assessment of all conduit and electrical connections to other building services
C. A list of all employees authorized to access the equipment and systems
D. An accurate list of measurable outcomes of service, and user demands
Answer: D
Question: 334
The range of RFs between 300 MHz and 3 GHz is the ___ band.
Response:
A. VHF
B. HF
C. VLF
D. UHF
Answer: D
Question: 335
What is the first step in the troubleshooting process?
Response:
A. Determine the system manufacturer and consult equipment manuals for options
B. Identify the symptoms of the failure, determine how and which component is malfunctioning
C. Contact the integration firm who originally installed the system for a service call
D. Test the entire system with a pink noise generator to confirm signal flow
Answer: B
Question: 336
While evaluating a site environment, a room appears to suffer from reverberation. What treatment
could be recommended to improve the acoustics in the room?
Response:
A. Replace carpets with laminated flooring

B. Use soft furnishings and flooring
C. Add an acoustic mirror to one end of the room
D. Replace curtains with blinds
Answer: B
Question: 337
During discussions with an Architect, _________ may be useful when reviewing drawings.
Response:
A. Slide Rule
B. Scale Rule
C. Compass
D. Tape measure
Answer: B
Question: 338
The relationship among voltage, current, and resistance is defined by the formula _____.
Response:
A. V = I/R
B. I = R/V
C. I = V/R
D. R = V*I
Answer: C
Question: 339
The AV designer is creating a system for a client who also needs to route video and audio signals to
various other locations at the site. At what level should the AV designer consider this need?
Response:
A. The AV designer is concerned with only the display systems within the room.
B. The AV designer should ensure that a standard video and audio signal output is available in the
control room to allow other users to connect external systems.
C. The AV designer should determine the needed monitoring, feeds, and recording requirements, and
ensure that they are supported by the system design.
D. Accommodating monitoring and feed needs is the responsibility of the AV installation team.
Answer: C
Question: 340
To ensure that an image is being correctly displayed, during commissioning, the AV technician should
confirm that the:
Response:
A. Proper equipment approved by the architect is being used in the system

B. Proper Ethernet control access to the display has been configured by the installing technician
C. Proper signal is generated and is reaching properly calibrated display devices
D. Proper acoustical treatment has been applied to enhance the visual experience
Answer: C
Question: 341
Which IEEE standard defines Wi-Fi communications methods?
Response:
A. 802.1x
B. EIA-485
C. IPv6
D. 802.11
Answer: D
Question: 342
Noise in a room can be a distraction to users and have an impact on the effectiveness of an AV system.
Which of the following generates mechanical and structural noise?
Response:
A. Poorly constructed walls, ceiling tiles without acoustic ratings and using solid wood doors, HVAC fans,
ducts, diffusers, incandescent light fixtures
B. Incandescent and fluorescent light fixtures, air ducts
C. Mechanical equipment (i.e. chillers) , fluorescent light fixtures
D. HVAC fans, ducts, diffusers and air handlers
Answer: D
Question: 343
What is a drawback of using a rack-mounted RF receiver?
Response:
A. The metal rack can shield the receiver from its intended signal.
B. It relies on line of sight to the signal transmitter.
C. It operates on different frequencies than its receivers.
D. It is sensitive to fluorescent light.
Answer: A
Question: 344
[Creating AV Solutions/Design AV solutions] What is the formula for calculating current using Ohm’s
law?
Response:
A. I = V / R
B. I = R / V
C. I = V * R
D. I = V + R
Answer: A
Question: 345
For what purpose would the AV technician designate a loopback internet protocol address in the
127.0.0.1 to 127.255.255.254 range in a network configuration?
Response:
A. To force information intentionally onto a connected network

B. To test the local device to see if TCP/IP is working on your system
C. To designate which network traffic is to be routed from “outside”
D. To expedite the “flow” of network traffic in interconnected networks
Answer: B
Question: 346
The correct time to discuss visible finishes for wall plates, surface mount speakers, and wall mounted
screen casings is during the:
Response:
A. Ordering
B. Installation
C. Site survey
D. Contract award
Answer: C
Question: 347
What is a proper AV system shutdown procedure?
Response:
A. Shut down system components in any order

B. Shut down system components in a specifically defined order
C. Turn off all system power at once
D. Turn off sources, then processing, then display components
Answer: B
Question: 348
Which type of drawing provides the best information about the ducts and piping in a facility?
Response:
B. Section drawing
C. Electrical drawing
D. Structural drawing
Answer: A
Question: 349
Voltage is the force that causes ____ to flow through a conductor.
Response:
A. Ohms
B. Neutrons
C. Watts
D. Current
Answer: D
Question: 350
Which of the following is NOT an objective of training end users and support staff on the operation of an
AV system?
Response:
A. Eliminate the need for a service contract

B. Reduce the possibility of equipment damage due to improper use
C. Reduce the number of service calls due to preventable issues (i.e. user errors)
D. Build up user confidence in the equipment and provide a positive user experience
Answer: A
Question: 351
Of the following who’s not required for a meeting to discuss an internal audit of an existing AV system’s
security profile?
Response:
A. Technology manager responsible for the room/system

B. IT manager responsible for the network it’s connected to
C. Integrator’s representative responsible for the original installation
D. Manufacturer’s representative that provided technical sales assistance
Answer: D
Question: 352
What is the primary concern the AV designer has regarding the design of the building’s HVAC system?
Response:
A. Minimize noise levels within the room during HVAC operation

B. Provide sufficient cooling and heating for audience comfort
C. Ensure sufficient cooling to maintain appropriate temperature levels for AV component operation
D. Locate HVAC system controls near the AV system control to allow for adjustment during a
presentation
Answer: A
Question: 353
Many venues are equipped with fluorescent lighting, which may have limitations for AV applications for
the following reasons:
Response:
A. They are inefficient and tend to concentrate light at focal points in the room.
B. They may interfere with infrared receivers and require dimmable ballasts
C. Emit light in an omnidirectional pattern
D. They are hot and tend to generate a hue which washes out the projected image
Answer: B
Question: 354
When assisting an end user experiencing intermittent display system failures which of following would
be the best customer service follow up question?
Response:
A. What was being used just prior to the last failure?

B. Is the modulated cable resolution flag set to “On”?
C. Can we discuss this later when we’re not so busy?
D. If it doesn’t happen frequently can you just ignore?
Answer: D
Question: 355
Which abbreviation on a drawing tells you something on the drawing is not consistent with the scale?
Response:
A. NTS
B. NCS
C. SCN
D. NIC
Answer: A
Question: 356
Using Ohm’s Law, which is the correct formula for calculating current?
Response:
A. I = V / R
B. I = R / V
C. I = V * R
D. I = V + R
Answer: A
Question: 357
What type of preventive maintenance procedure is illustrated below?
Response:
A. Projector lamp replacement

B. Removal of laptop computer hard drive
C. Projector air filter replacement or cleaning
D. Laptop computer battery replacement
Answer: C
Question: 358
When planning an electrical system, do not exceed ____ of the capacity of any circuit.
Response:
A. 95 percent
B. 80 percent
C. 65 percent
D. 75 percent
Answer: B
Question: 359
A junior level technician observes a senior level technician occasionally taking a pen like device out of
her shirt pocket and laying it along other cables in the area of where they are working. What might the
senior technician be doing?
Response:
A. Recording modulated signals for further evaluation after work is completed

B. Using a non-contact voltage detector to verify AC high voltage is not present
C. Making invisible cable markers so she knows what's already been worked on
D. Charging her USB backup battery using induction charging technology
Question: 370
When working with a client to design an AV solution for a new conference center, the client requests a
detailed budget for the equipment and installation. What phase is the project in?
Response:
A. Design phase
B. Program phase
C. Bidding phase
D. Installation phase
Answer: A
Question: 360
Based on your review of the client needs, the display should consist of an HD wide-screen flat-panel
display that is 4 feet high. How wide is the image displayed on this monitor?
Response:
A. 5 feet (1.52 meters)
B. 6.41 feet (1.95 meters)
C. 7.11 feet (2.17 meters)
D. 8.1 feet (2.47 meters)
Answer: C
Question: 361
Which of the following is most likely to be a function rather than a program?
Response:
A. Starting a videoconference
B. Playing a video
C. Dimming the lights and starting a media player
D. Setting volume levels
Answer: D
Question: 362
Remote-monitoring services for client sites are intended to perform which of the following?
Response:
A. Maintain security via the use of CCTV systems.

B. Track system usage, identify system or component failures, and identify tampering.
C. Track AV system operation costs.
D. Track the type of program materials viewed via the AV system to ensure that inappropriate program
materials are blocked.
Answer: B
Question: 363
Which of the following does 0 dB SPL describe?
Response:
A. The threshold of human hearing

B. Ambient noise level
C. The threshold of pain
D. Normal listening level
Answer: A
Question: 364
As part of regular system maintenance, when is the BEST time to update device firmware?
Response:
A. On Friday afternoons
B. As soon as updates are available
C. Device firmware should never be updated after system sign-off.
D. After coordination with the client, and when the system will be available for an extended period of
time
Answer: D
Question: 365
While surveying a conference room for a system upgrade, an engineer measures 55 dB SPL A-wtd of
ambient noise when the room is empty. How should they proceed?
Response:
A. Add voice lift to the system proposal

B. Add more loudspeakers to the system proposal
C. Speak with the client about getting more information on how to address the noise source
D. Do nothing, this level of ambient noise is well within system tolerance
Answer: C
Question: 366
Considerations for determining an appropriate display system include which of the following
requirements:
Response:
A. Size, brightness, resolution, aspect ratio, and input signals

B. Sound system, additional HVAC capacity, networking, and power amplification
C. Signal processing, thermal stability, and gamma correction
D. System load, electrical parameters, quality, and price
Answer: A
Question: 367
What would mechanical drawings be used to determine on a site visit?
Response:
A. Locations of heating, plumbing and ventilation in a venue

B. Locations of electrical boxes, wall sockets, and conduit runs in a venue
C. Locations of loudspeakers, lighting, and projectors in a venue
D. To align circuit flow in complex venue configurations
Answer: A
Question: 368
When developing an AV solution for a client, whose input is crucial when determining system
requirements?
Response:
A. End users
B. Project manager
C. System designer
D. Senior management
Answer: A
Question: 369
Which of the following is not considered part of the safety equipment that AV technicians should use
when working at a work site?
Response:
A. PPE, such as hard hats, work boots, gloves, and safety glasses
B. Tools with nonslip handles
C. Approved nonconductive ladders
D. Fall protection
Answer: B
Question: 370
What type of preventive maintenance is necessary for virtual local area network (VLAN) systems?
Response:
A. VLAN patch cables and ports need to be replaced every six months
B. VLAN configuration and map may need updating, change labels on the switch
C. VLAN systems require new software every three months to avoid corruption
D. VLAN systems needs to be rebooted every month for manufacturer patches to take effect
Answer: B
Question: 371
What are the main concerns of the AV system designer regarding the audience area?
Response:
A. Determine whether the audience can see and hear the presentation, and determine whether
movement within the seating area will be comfortable.
B. The architect addresses the audience area design, not the AV designer.
C. Determine whether the proposed audience area HVAC and lighting are adequate.
D. Ensure that the audience seating is placed between 5 feet (1.5 meters) and 25 feet (7.6 meters) from
the screen.
Answer: A
Question: 372
A dimmer rack with a constant load capability is powering twenty four incandescent lights during a stage
production. The dimmer rack is running on a steady 230VAC supply and averaging approximately 98
amps draw.
Suddenly the line voltage drops to 211VAC. Calculate the expected amperage draw.
Response:
A. 107 amps
B. 98 amps
C. 90 amps
D. 120 amps
Answer: C
Question: 373
An installed audio system should be AT LEAST _____ above the ambient noise floor.
Response:
A. 5 dB
B. 25 dB
C. 45 dB
D. 75 dB
Answer: B
Question: 374
The simultaneous use of multiple wireless microphone systems requires ____.
Response:
A. Frequency coordination
B. Multiple receivers all tuned to the same frequency
C. Using lavalier microphones
D. Using IR wireless microphones
Answer: A
Question: 375
According to the Projected Image System Contrast Ratio standard, what is the minimum contrast ratio
required for viewing full-motion video?
Response:
A. 16:9
B. 15:1
C. 2.39:1
D. 80:1
Answer: D
Question: 376
A client requires a front projection system. What drawings should be requested from the client to select
the appropriate lens?
Response:
A. reflected ceiling plans and elevations

B. building section and millwork details
C. floor plans and wall details
D. structural and electrical plans
Answer: A
Question: 377
When collecting information during a site survey, it is good practice to do which of the following?
Response:
A. Note the location of storm drains, water, and sewage connections

B. Make STC measurements and ambient temperature readings
C. Take pictures for reference and note any potential conflicts or obstructions
D. Record ambient light levels with the shades open and the lights off
Answer: C
Question: 378
After a site visit you realize you forgot to measure the room length. You did measure the width as 35
feet and ceiling height as 8 feet. Knowing from other documentation that the room’s total area is 980
square feet, what might the length be?
Response:
A. 122.5 ft
B. 28 ft
C. 35 ft
D. 280 ft
Answer: B
Question: 379
A signal that has many varying states is called a(n) _____ signal.
Response:
A. Analog
B. Fluctuating
C. Dimmer
D. Digital
Answer: A
Question: 380
To measure the bandwidth of an image, you will need a _____.
Response:
A. Spectrum analyzer
B. Frequency analyzer
C. Output monitor
D. Bandwidth monitor
Answer: A

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ProductFull Version Features:

A. Signal transfer route

A. Use of absorptive and diffusive surfaces to better manage reflected energy

A. Document all transactions, resolve concerns in a professional manner

A. Required after 50 feet (15 meters) or after 90 degrees of bend

A. A complete shutdown of all users and applications

A. Can connect any of four inputs to any or both of two outputs

A. An oscilloscope and a voltmeter

A. let the user test the system and stand by to guide

A. Order AV equipment and supplies from only local manufacturers

A. To identify the specific equipment needs for the desired AV system

A. Splitting composite video signals into component RGB signals

A. Uses MAC addressing to connect the network

A. The meeting addresses vendor qualifications and equipment standards

A. selecting microphones for use at live events

A. Provide a detailed description of system components and operation

A. Sending the client a document containing the information

A. By packing up any unnecessary equipment while the event is still going on

A. To evaluate AV vendors prior to final selection of a vendor

A. Locate the detailed system documentation

A. Review of actual time and materials used

A. At the integrator’s newly completed showroom

A. Setting a volume level

A. Verify that the correct Wattage of lamp was installed

A. Identified needs of the end user

A. Document the required AV system components for a client

A. By considering the inverse square law of light

A. Appearance, serviceability, and quality of A/D converters

A. Voice Over IP (VOIP)

A. Replace curtains with blinds

A. Required PPE to be onsite

A. Use a plan of action and a set of checklists

A. Reflected floor plan

A. Project architect coordinating the design team

A. Directivity, intelligibility, and consistency

A. Removal of laptop computers hard drive

A. On a contract with a company that cannot support IPv4 addressing

A. Panelboards and service entrances

A. Refraction, presentation, spherical aberration, and curvature of field

A. The maximum weight of an equipment rack

A. Functions to support the applications

A. End justifies the means used to attain the necessary equipment

A. Easement from the local Board of Zoning

A. It is a great way to plan for additional unexpected costs

A. Using dark colored furniture to absorb light

A. 14 cubic meters (4,325.34 cubic feet)

A. 300 GHz and below

A. Increasing resistance in a voltage loop

A. To eliminate the need for AV company maintenance and repair calls

A. DNS domain name

A. One half inch scale

A. Logic Network Diagram

A. A program that holds data

A. Percentage of tasks completed

A. Source output gain set too high

A. Products and services as they relate to work done on a project

A. The architect, general contractor, electrical contractor, and plumber’s representatives

A. Replace the interface