Introducing SAP Subscription

Billing for Subscription-

Based Business Models
Vivienne Turner, SAP
December 5, 2018

PUBLIC
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Agenda

Introduction
▪ SAP Subscription Billing
▪ Availability & Target Markets

Features & Functions

▪ Recent & Key Innovations
▪ Integration Scenarios

Roadmap
▪ Planned Innovations
▪ Future Direction

Early Adopter Care Program

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Introduction
SAP Subscription Billing

Public Cloud Constantly

Innovating

Multi-Tenant SaaS Extensible

microservices Scalable

Agile Fast ROI

Delivering superior customer experience

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 SAP Subscription Billing
Connecting the front-office & back-office in the cloud
Order
Management

Sales

Sales SAP Subscription Billing SAP S/4 HANA CLOUD

for contract accounting and invoicing

Business
Customers
Commerce

Consumption Contract Digital

Business Subscription Subscription Subscription
Consumers Billing & Accounting Finance Payments
Model Design Capture Management Monetization
Invoicing AR & AP Add-on
Service

Service Reps

Marketing

Usage Data
Marketing
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SAP Subscription Billing: Regional Availability & Target Markets

relevant across B2C and B2B

B2B B2C
Geography US, Canada, EMEA and MEE
Subscription Capture
English, German, French and Spanish Subscription Management
Languages with other languages following soon
Subscription Billing

For new business models in High-Tech,

Industries Media, IM&C, Automotive, Utilities,
Banking, and many more
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Features & Functions
Recent & Key Innovations Demo

▪ Rate plan templates ▪ Configurability of orchestration steps

▪ Rate plan versioning – Orchestration configuration UI
▪ Extended rating and billing capabilities – Custom activities
– Calculation of custom amounts (charges, costs) ▪ Custom references in products, subscriptions and
– Subscription parameters in rating (e.g. # of seats) bills
– Percentage-based charges ▪ Support of all currencies and time-zones
– Rating details on bill ▪ Integrations with
– Flexible bill period start – SAP Localization Hub, tax service, for VAT
▪ Subscription management and lifecycle calculation
– Terms of notice, (auto)-renewals – SAP Digital Payments
– Withdrawals and refunds – SAP Commerce
– Provisioning requests to create subscriptions – S/4 HANA for invoicing in SD (Cloud, onPrem) or
– Change requests to change products or parameters Convergent Invoicing

What's New in SAP Subscription Billing Documentation for SAP Subscription Billing

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Integration Scenario Overview

Pre-delivered integration content APIs

▪ S/4 HANA OP SD ▪ Wide range of publicly available restful APIs
▪ S/4 HANA Cloud SD ▪ Access via SAP API Business Hub for testing and
▪ S/4 HANA Cloud CI documentation
▪ SAP Hybris Commerce
▪ SAP Digital Payments

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APIs

▪ Bill
▪ Business Configuration
▪ Business Partner
▪ Orchestration
▪ Product
▪ Rate Plan
▪ Subscription
▪ Usage

API Business Hub

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 Commerce & S/4 Integration
Subscription Management with SAP Subscription Billing
Checkout Fulfillment Status Tracking

Channels and
Touch Points

Calculate
Fulfillment Update
Update Subscription
Plan Fulfillment
Order Status Status
Status
SAP Commerce Order
Order
Management

Physical Subscription
Items Items

 Cloud Platform  Cloud Platform  Cloud Platform

Integrations Integrations Integrations

SAP Subscription Subscription

Billing Activation Rating
Capture
Subscription Subscription

SAP S4/HANA Create Ship Invoice

Orders Deliveries

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Roadmap
Roadmap Highlights

Recent innovations Planned innovations Future direction

▪ Rate plan templates for easy integration into upstream systems ▪ Extended rating and billing capabilities ▪ Integration to, CPQ, CLM,
▪ Rate plan versioning
▪ Extended rating and billing capabilities
– Negative amounts Analytical Cloud
– Calculation of custom amounts (charges, costs) – Usage record management:
– Subscription parameters in rating (e.g. # of seats) downloads ▪ Machine Learning scenarios for
– Percentage-based charges
– Rating details on bill
– Bill on demand/ad-hoc subscription design optimization,
– Flexible bill period start ▪ Subscription management and lifecycle fraud management, revenue
▪ Subscription management and lifecycle
– Terms of notice, (auto)-renewals
– Discounts and promotions on retention early warning system
– Withdrawals and refunds subscription ▪ Blockchain for partner settlement
– Provisioning requests to create subscriptions – Subscription lifecycle charges: rule-
– Change requests to change products or parameters
based support ▪ Account hierarchies
▪ Configurability of orchestration steps
– Orchestration configuration UI ▪ Bundles including non-digital products ▪ Workflow enhancements
– Custom activities
– Product options and rules
▪ Custom references in products, subscriptions and bills ▪ Role-based access enhancements
▪ Support of all currencies and time-zones ▪ Extensibility through events
▪ Integrations with ▪ Integrations with ▪ Integration to SAP Commerce
– SAP Localization Hub, tax service, for VAT calculation
– SAP Digital Payments – SAP Entitlements Management Telco/Media Accelerator
– SAP Commerce – RevSym/Revenue Accounting ▪ Reporting and dashboards
– S/4 HANA for invoicing in SD (Cloud, onPrem) or Convergent
Invoicing
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Early Adopter Care Program
SAP Subscription Billing Early Adopter Care Program

Early Adopter Care* enables you to

▪ Get support with the implementation of SAP Subscription Billing via an Early
Adoption Care program in close collaboration with SAP with a dedicated Back-
Office support infrastructure in place to safeguard your implementation project
and minimize risks.
Your impact on SAP
▪ Direct interaction with development providing first hand feedback
▪ Bring in the customer voice to influence future releases
How to get engaged with us?
▪ Visit SAP Customer Influence and register your company for this opportunity
▪ We provide you a dedicated Early Adopter Project Coach at no additional cost
Key Data
▪ Registration is open until March 01, 2019
▪ Participation is free of charge
* **These services complement SAP support services, and are available to all customers with a valid SAP license and maintenance contract. Please note that not all services are available for all SAP products.

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Thank you.
Contact information:
Vivienne Turner
Product Management SAP Subscription Billing
vivienne.turner@sap.com
T +49 6227 7- 54912 | M +49 151 67834305