ASSIGNMENT - 3

NAME – JASWINDER SINGH

ID – 4350642

 The source / link of the job posting and the job posting itself comprises of part 1 of
the assignment.

Link: https://www.linkedin.com/jobs/view/3504728639

About the job

Carry the legacy of Bell. Be a part of the company helping the world connect better. By
choosing Bell Technical Solutions, you will be choosing a career and not just a job. By
nurturing talent and providing infinite growth opportunities, Bell Technical Solutions
continuously aims to bring about an instrumental change in careers, lives and dreams. Join us
today to discover the personal touches behind the infinite web of communications services
and let us make it right, make it personal and make it better.

Job Overview
Would you like to take on new challenge? We have a career for you! We are seeking
dedicated employees, with or without experienced, to fulfill the role of a Field Service
Technician to support our ongoing growth and development. The Field Service Technician
will be installing and repairing Bell’s home phone, internet and Fiber TV. Whether you have
a background in telecommunications or not, we train you to become one of the best.

Key Responsibilities

 To be the face of Bell and meet the expectations of our valued clients and customers
 Install, repair and maintain Bell’s most advanced Fiber and Copper Network
 Able to work independently and offer assistance if required to fellow technicians
 Promote Bell services and products
 Troubleshoot telecommunications issues using training, tools and equipment provided
 Adhere to Health & Safety Policies

Critical Qualifications
  G2 driver’s license or higher. With a minimum of 6 months G2 experience or greater
 Ability to distinguish colors
 Flexible to work 40 hours per week including days, evenings, weekends and holidays
 Work in all weather conditions
 Able to lift up to 75 lbs. and the ability to climb ladders at least 28 ft. high, which
supports a max weight of 325lbs

Preferred Qualifications

 Education in Electric/Electronics or any other related fields

 Strong customer service skills
 Having a strong interest in technology
 Experience working in a trades position
 Experience in sales or customer service

Additional Information

 Position type: Union

 Job status: Regular Part-Time
 Possible work location: Canada: Ontario: Markham

What's In It for You?

 Increased wage for every 1,040 hours work completed

 Permanent Residency support for Foreign Employees
 Excellent benefits, RRSP with company contribution, competitive compensation
 Access to numerous discounts and the purchase of company shares
 Internal Career Advancements within Bell Technical Solutions and Bell affiliates
 Leaders who support your development through coaching and opportunity
management
 Work in a dynamic, collaborative and creative team
 Development opportunities through training and educational assistance programs
#BTS #Technician
Please apply directly online to be considered for this role. Applications through email will not
be accepted.

At Bell Technical Solutions, we do not just accept differences - we celebrate it. We are
committed to fostering an inclusive, equitable, and accessible workplace where team
members feel valued, respected, and supported, and has the opportunity to reach their full
potential. We welcome and encourage applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the
selection process. For a confidential inquiry, contact your recruiter or send us an email at
recruitment@belltechsolutions.ca to make arrangements. If you have questions regarding
accessible employment at Bell, please email our Employment Equity team at Equite-
Equity@bellsolutionstech.ca.

 Be as detailed as possible with the WRITE IN A PARAGRAPH, DO NOT PUT

THAT IN BULLET POINTS.
Job description:
The Field Service Technician position at Bell Technical Solutions, located in Markham,
Ontario, Canada, offers an exciting career opportunity in the field of communication services.
As a technician, your main responsibilities will involve installing, fixing, and maintaining
Bell's advanced Fiber and Copper Network for home phone, internet, and Fiber TV services.
While working both independently and with other technicians, you will promote Bell's
products and services, troubleshoot issues with telecommunications, and prioritize safety at
all times. You will use various tools and equipment to ensure reliable connectivity. The job
may require you to work in different environments, and you will need to be adaptable and
resilient. Safety training will be provided to handle potential hazards associated with working
at heights and electrical systems. Joining Bell Technical Solutions will provide you with
opportunities for growth, attractive benefits, competitive pay, and chances to advance your
career within Bell and its partner companies. The company fosters a collaborative work
culture where leaders will support your professional development through coaching and
training programs. This role allows you to make a significant impact in the communication
services industry.
Job specifications:
The Field Service Technician position at Bell Technical Solutions offers an exciting career
opportunity for dedicated individuals to become part of a company that strives to make a
difference in the world of communications. As a Field Service Technician, you will be
responsible for installing, repairing, and maintaining Bell's advanced Fiber and Copper
Network, supporting home phone, internet, and Fiber TV services. Whether you have prior
experience in telecommunications or not, we provide training to develop your skills and make
you one of the best technicians in the field. Your key responsibilities will include
representing Bell and meeting the expectations of valued clients and customers,
independently performing installations and repairs, offering assistance to fellow technicians
when needed, promoting Bell services and products, troubleshooting telecommunications
issues, and ensuring compliance with health and safety policies. Critical qualifications for this
role include possessing a G2 driver's license or higher with at least 6 months of G2
experience, the ability to distinguish colors, flexibility to work 40 hours per week including
days, evenings, weekends, and holidays, the ability to work in all weather conditions, and the
physical capability to lift up to 75 lbs. and climb ladders up to 28 ft. high. Preferred
qualifications include education in Electric/Electronics or related fields, strong customer
service skills, a strong interest in technology, experience in a trades position, and experience
in sales or customer service. This position is classified as regular part-time under the union
and is located in Markham, Ontario, Canada. Working as a Field Service Technician at Bell
Technical Solutions comes with numerous benefits, including increased wages based on
hours worked, permanent residency support for foreign employees, excellent benefits, RRSP
with company contribution, competitive compensation, access to discounts and company
shares, opportunities for internal career advancements within Bell Technical Solutions and its
affiliates, leadership support for development through coaching and opportunity
management, the chance to work in a dynamic, collaborative, and creative team, and
development opportunities through training and educational assistance programs.

 Write a brief paragraph about why you choose to apply for this job. 300 WORDS
I am excited to apply for the Field Service Technician position because it aligns perfectly
with my career goals as a college student studying computer system technology. One of the
reasons I am interested in this job is because there is a high demand for skilled professionals
in the technology and telecommunications industry. As technology advances and people rely
more on connectivity, the need for experts in this field is growing quickly. By choosing this
position, I believe I am entering a stable and promising career path with lots of opportunities
to grow.

In terms of my experience, I have gained practical skills through hands-on projects,

internships, and coursework focused on computer systems. These experiences have helped
me become good at troubleshooting, solving problems, and thinking critically, which are
important skills for a Field Service Technician. I have also worked on improving my
communication and people skills, understanding the importance of effectively interacting
with clients and customers to meet their needs.

Furthermore, my educational background in computer system technology has given me a

solid understanding of operating systems, network troubleshooting, and databases. I have
learned and practiced these topics, which will be very useful in performing the
responsibilities of a Field Service Technician, like installing and fixing network
infrastructure. I am confident that I can handle the technical parts of the job and provide
excellent service to the clients and customers of Bell Technical Solutions.

I am applying for the Field Service Technician position to pursue my career goals in
computer system technology. The high demand for skilled professionals in the technology
and telecommunications industry motivates me. With experience in troubleshooting,
problem-solving, and communication, and a strong educational background in computer
system technology, I am eager to contribute to Bell Technical Solutions' success and provide
excellent service to clients and customers.
 Jaswinder Singh
3335 Twilight Road, Mississauga, ON L7A 2A5
js8603995@gmail.com
+1-905-782-2862

Objective: To secure a Bell Technician position, leveraging my technical skills in

installation, repair, and maintenance of communication services.

Skills:
 Proficient in Windows operating systems and network troubleshooting.
 Familiarity with Linux and databases.
 Strong problem-solving and critical thinking abilities.
 Excellent communication and interpersonal skills.
 Good visual and auditory perception.
 Persistent and committed to completing tasks.
 Proficient in food service, food packaging, and kitchen assistance.
 Demonstrated ability to work effectively in a team with minimal supervision.

Work Experience:

Pizza from Mexico 2-03-2021 - 10-5-2022

Receptionist
 Delivered exceptional customer service, providing friendly and professional
assistance.
 Managed front desk operations, including handling calls, inquiries, and reservations.
 Scheduled appointments, maintained an updated schedule, and processed payments.
 Demonstrated multitasking abilities by managing calls, customer inquiries, and order
taking.
 Resolved customer issues through active listening, empathy, and effective problem-
solving.
 Collaborated with team members to ensure seamless operations and provide support.

SuperPufft Snack Corp. 12-11-2022 - Present

RF Scanner Operator
 Operated RF scanners with proficiency to accurately track and manage inventory
 Demonstrated meticulous attention to detail in scanning and recording data
 Maintained precise inventory records and effectively reconciled discrepancies
 Utilized inventory management software and databases efficiently
 Organized and prioritized tasks with a strong focus on meeting deadlines

Tech fusion consultants Brampton, ON 11-2-2023 – Present

Assistant Technician
 Assisted senior technicians in installing and configuring communication systems,
including home phone, internet, and Fiber TV services.
 Conducted thorough troubleshooting and resolved technical issues to ensure
uninterrupted connectivity for customers.
 Collaborated with team members to complete installations and repairs within
specified timeframes, maintaining a high level of efficiency.
 Utilized specialized tools and equipment to diagnose and rectify network problems,
ensuring optimal performance.
 Demonstrated strong attention to detail and adherence to safety protocols, ensuring
the highest quality of service delivery.

Education:

 B.Sc. Non-Medical, Lovely Professional University, Jalandhar, India

 Pursuing Diploma in Computer System Technician, St. Lawrence College

Certifications:
 Certified in First Aid & CPR/AED level C by Red Cross
 Hold a valid Forklift license for Counterbalance, Reach, and Order Picker
 Licensed Security Guard