Dealer Mode Guide

2020.01.08
How to enter the Dealer Mode(GEN 5.0 WIDE)
_Volume on the left and tune knob on the right.
1. Press SETUP button. → Touch General. 5. Adjust to volume 3 and press the right TUNE
button.

2. System info → Touch Version info/Update. 6. Adjust to volume 1 and press the right TUNE
button.

3. Adjust the volume in Version info/Update screen. 7. Enter '2400' in the Password screen.

4. Adjust to volume 7 and press the right TUNE

button. 8. Enter the Dealer Mode.

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How to enter the Dealer Mode(GEN 5.0 WIDE)
_Volume knob on the center
1. Press SETUP button → Touch General. 5. Touch the lower right area after adjusting with
volume 3.

2. System info → Touch Version info/Update.

6. Touch the lower right area after adjusting with
volume 1.

3. Version info/Update screen.

7. Enter '2400' in the Password screen.

4. Touch the lower right area after adjusting with

volume 7.
8. Enter the Dealer Mode.

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[Operation specification_ (Gen 5.0 WIDE)]

(1) Save Gen 5.0 WIDE log and capture screen to USB. (Log is not always stored type)
* Only dealers and mechanics should log capture if there is a separate request for further review.
(Reason: When the log is captured and copied to USB, the LOG saved in the H/U is deleted.)

- Insert USB before entering Dealer Mode.

- In case of defect reproduction, proceed with screen capture of dealer mode check screen (Capture screen i
s stored in AVN internal memory).
* See [(2) Screen Capture] under Screen capture method.
- Press "Copy image to USB" button on dealer mode main screen after defect reproduction.
* 8 hours of log stored in H/U based on vehicle running time.
Therefore, if the vehicle running time is less than 8 hours after a problem occurs, it is possible to acquire
a defect log when capturing the log.
- Log and capture files stored in AVN internal memory are saved as USB.
- When log and capture image files are saved to USB normally, "image/log files are stored in connected
USB memory." pop-up screen will be displayed.
* If you press the "Copy image to USB" button when USB is not inserted, "Try again after connecting USB
memory" pop-up will occur.
- The mechanic can request a detailed review by delivering stored log and capture images to the service.
* After acquiring defect log, mechanic needs to share defect date and approximate time information and
fill out RO details.

(2) Screen Capture

- There is a "Capture" button at the top right of every menu.
- In case of defect reproduction, when the "Capture" button is pressed, the current screen is saved as an im-
age file in the AVN internal memory.
- When normal storage is completed in internal memory, the phrase "screen capture is completed" is
displayed on the AVN screen.