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India S Great Mid-Size Workplaces 2023
India S Great Mid-Size Workplaces 2023
India's Great
Mid-size WorkplacesTM
by
Authored and Managed by: Supported by: Designed by:
Gurab Virk Anuja Hiwale, Insha Durwesh, Shivam Thakur
Shambhavi Agrawal, Yogeshwar Mohan
01 Great Place To Work. 100 Best
India's Great
Companies
Mid-sizetoWorkplaces
Work For © 2023 Great Place To Work ® Institute, Inc. All Rights Reserved.
Table of Contents
Investing in
Workplace Ikigai
03 Introduction
10 Workplace Challenges
11 Workplace Ikigai
17 Conclusion
01 Great Place To Work. India's Great Mid-size WorkplacesTM © 2023 Great Place To Work ® Institute, Inc. All Rights Reserved.
From the
leader’s desk
"Congratulations to all the winners of the However, employees have also expressed a
India's Great Mid-size WorkplacesTM in 2023. pressing need for more effective and
Your exceptional accomplishment and transparent communication practices within
dedication to fostering outstanding these organizations, especially with the
workplace cultures have earned you this inter-generational workforce becoming a
recognition. mainstay. To build a brighter future for our
workforce, our focus this year should be on
At Great Place To Work® India, we strongly enhancing business competence, fostering
believe that creating and sustaining a strong leadership, and improving equitable
positive employee experience and practices around benefits and profit sharing.
embracing diversity are crucial for thriving in It is important to note that the Great Mid-size
today's rapidly changing and competitive Workplaces collectively have set a high
environments. Your commitment to standard, outperforming other organizations
empowering individuals and cultivating a by 9% in areas such as fair pay, profit sharing,
sense of belonging for all employees, benefits, work environment, work-life
regardless of their background, distinguishes balance, and employee involvement in
you as an exemplary leader. decision-making.
The assessment of the Great Mid-size Amidst the ever-evolving tech-led hybrid
Workplaces 2023 involved a thorough landscapes, your ability to navigate
evaluation process. We gathered insights challenges and seize opportunities has
from over 3.3 Lakh individuals through two played a pivotal role in driving profitable and
key lenses: the Trust Index™ survey and the purposeful growth. Your contributions to
Culture Audit™. The Trust Index survey, which various industries have been instrumental in
accounted for 75% of the evaluation, shaping India's economic landscape and
measured the quality of employee inspiring others to strive for excellence.
experience. The remaining 25% was
determined by the Culture Audit, which May your continued success stand as a
assessed the strength of leadership, values, testament to the transformative power of a
and programs that shape the employee supportive and inclusive workplace culture.
journey and experiences. Once again, congratulations on your
well-deserved recognition and wish you more
Our Great Mid-size Workplaces report success."
reveals that employee experience in mid-size
workplaces has remained consistent since
2022. Yeshasvini Ramaswamy
Serial Entrepreneur & CEO,
Great Place To Work India
02 Great Place To Work. India's Great Mid-size WorkplacesTM © 2023 Great Place To Work ® Institute, Inc. All Rights Reserved.
Introduction
03 Great Place To Work. India's Great Mid-size WorkplacesTM © 2023 Great Place To Work ® Institute, Inc. All Rights Reserved.
Great Mid-size Workplaces 2023
Key Insights
01
For Mid-size workplaces, employee experience has sustained since 2022, Respect by the
management has increased, while employees demand more effective communication.
02
For future success and growth, organizations need to strengthen business competence, nurture
leadership development, optimize employee benefits and ensure a fair share of profits for all.
03
The Best Workplaces set a new standard by outperforming Other Workplaces with a 9% gap in
fairness in pay, sharing profits, benefits, and work environment, along with work-life balance, and
employee involvement in decision making.
04
Workplace Ikigai has a direct impact on talent retention, productivity and innovation.
04 Great Place To Work. India's Great Mid-size WorkplacesTM © 2023 Great Place To Work ® Institute, Inc. All Rights Reserved.
Workplace Culture Trends
Striking a Balance
Respect and Credibility shape workplace culture in Mid-size
organizations, but gaps in Communication persist
01 Employee experience has sustained since 2022, standing at 84%, however Best Workplaces lead
(+5%), at 89%.
02 Over the past year, there has been an improvement in respect from the management, with a 2%
increase in work-life balance and a 1% increase in support for training.
03 Employees demand better focus on communication, since the perception around top-down &
bottom-up communication has dipped from last year.
05 Great Place To Work. India's Great Mid-size WorkplacesTM © 2023 Great Place To Work ® Institute, Inc. All Rights Reserved.
Workplace Culture Trends
For future success and growth, it will be critical for organizations and leaders to:
01 Prioritize benefits and a fair share of profits for all.
02 Amplify leadership and empower the trailblazers.
03 Sustain business competence and stay ahead of the curve.
Fair share of
Profits 2023 trends
for Mid-size
Recognition of
Special and
Unique Benefits
Workplaces
Business Acumen
Avenues for
& Competence
Leadership
Development
06 Great Place To Work. India's Great Mid-size WorkplacesTM © 2023 Great Place To Work ® Institute, Inc. All Rights Reserved.
Workplace Culture Trends
07 Great Place To Work. India's Great Mid-size WorkplacesTM © 2023 Great Place To Work ® Institute, Inc. All Rights Reserved.
Insights from Best Workplaces
Beyond Ordinary
Elevating Workplace Culture
Must-haves
The essential elements that shape
the culture and dynamics within
an organization
• Unbiased Environment
• Supportive and Welcoming
Environment Good-to-have
• Management Competence & The desirable elements that enhance
Integrity the overall employee experience
• Fair Treatment & Promotions
• Work-life balance
• Fair Pay
• Involvement in decision making
01 Great-to-have
The exceptional elements
that go above and beyond
08 Great Place To Work. India's Great Mid-size WorkplacesTM © 2023 Great Place To Work ® Institute, Inc. All Rights Reserved.
Insights from Best Workplaces
75
70
65
Work-life balance Fair Treatment by
60 Manager
Industries like Professional Services, Manufacturing, and Construction must refocus and
re-imagine practices prioritizing employee benefits, and equitable profit-sharing.
NEED TO FOCUS
75
70
65
60
Retail BioPharma Healthcare Information Manufacturing Construction Professional
Technology & Production Services
09 Great Place To Work. India's Great Mid-size WorkplacesTM © 2023 Great Place To Work ® Institute, Inc. All Rights Reserved.
Workplace Challenges
47%
43%
10 Great Place To Work. India's Great Mid-size WorkplacesTM © 2023 Great Place To Work ® Institute, Inc. All Rights Reserved.
Workplace Ikigai
A guide to overcome Workplace Disconnect and enhance
Productivity, Retention, and Innovation
11 Great Place To Work. India's Great Mid-size WorkplacesTM © 2023 Great Place To Work ® Institute, Inc. All Rights Reserved.
Workplace Ikigai
Leadership
Excellence
Cultivating a culture of
continuous improvement,
develops strong leaders,
attracts top talent, delivers on
promises, and demonstrates
integrity, driving organizational
Personal success and inspiring
Fulfilment confidence among
employees.
Empowers individuals to be
appreciated, proud,
authentic, and aligned with the
organization's goals, leading to
a positive and fulfilling work Team
experience. Dynamics
Facilitates effective teamwork,
celebrates individual
contributions, nurtures a caring
environment, and supports
smooth transitions, fostering a
culture of unity and
collaboration.
Introducing workplace ikigai, a holistic approach that embraces elements beyond the confines of a
paycheck. It empowers individuals to align their personal passions, cultivate meaningful
relationships, embody exceptional leadership, and create an enduring impact.
12 Great Place To Work. India's Great Mid-size WorkplacesTM © 2023 Great Place To Work ® Institute, Inc. All Rights Reserved.
Workplace Ikigai
3.5x 2x 1.6x
Innovation opportunities Intent to stay with the Productivity at work
current organization
Employees who experience Workplace Ikigai Employees who don’t experience Workplace Ikigai
100%
90%
47%
80%
37% 49%
70%
60%
50%
52%
40%
30%
20%
10%
0%
Productivity Innovation Intent to stay Great Place To
Work Sentiment
Note: The Percentages in the graph represent the difference between employees who experience Workplace Ikigai and employees who don't.
13 Great Place To Work. India's Great Mid-size WorkplacesTM © 2023 Great Place To Work ® Institute, Inc. All Rights Reserved.
Workplace Ikigai
Pride in Role
Team Contribution
(33%) (22%)
Personal
Fulfilment
Appreciation Sense of
@ Work Belonging
(23%) (22%)
Note: The Percentages in the brackets represent the relative importance and weight of the factors/aspects.
Personal fulfillment drives retention. When individuals feel fulfilled at work, they are 2 times more likely to
stay with their organization. This is particularly important for the younger purpose-driven generation, as
only 40% will remain in an organization that fails to meet their personal fulfillment needs.
Employees who experience Personal Fulfilment at Work Employees who don’t experience Personal Fulfilment at Work
100%
90%
36%
80%
50% 58% 50%
Intent to stay
70%
60%
50%
40%
30%
Overall Generation Z Millennials Generation X
Note: The Percentages in the graph represent the difference between employees who experience Personal Fulfiment at work and employees who don't.
Intent to stay refers to the positive perception on statement 'I want to work here for a long time.'
14 Great Place To Work. India's Great Mid-size WorkplacesTM © 2023 Great Place To Work ® Institute, Inc. All Rights Reserved.
Workplace Ikigai
Driving Transformation
Team Dynamics shape High-Productivity in Organizations
Team
Dynamics
Smooth Work
Recognition transitions
(27%) (24%)
Note: The Percentages in the brackets represent the relative importance and weight of the factors/aspects.
Strong team dynamics drive productivity. Collaborative teams boost motivation, dedication, and
willingness to go the extra mile, making employees 1.6 times more engaged and focused. For the
goal-driven older generation, productivity drops to 61% when team dynamics are weak.
Employees who experience Strong Team Dynamics Employees who don’t experience Strong Team Dynamics
100%
90%
32%
80%
37% 37% 37%
70%
Productivity
60% 66%
62% 61% 62%
50%
40%
30%
Overall Generation Z Millennials Generation X
Note: The Percentages in the graph represent the difference between employees who experience strong Team Dynamics and employees who don't.
Productivity refers to the positive perception on statement 'People here are willing to put in extra effort to get the job done.'
15 Great Place To Work. India's Great Mid-size WorkplacesTM © 2023 Great Place To Work ® Institute, Inc. All Rights Reserved.
Workplace Ikigai
Leadership
Excellence
Attracting Management
Talent Integrity
(20%) (38%)
Note: The Percentages in the brackets represent the relative importance and weight of the factors/aspects.
80%
70%
60%
Innovation Opportunities
50%
49% 50% 49%
40%
44%
30%
20%
21%
10%
0%
Overall Generation Z Millennials Generation X
Note: The Percentages in the graph represent the difference between employees who experience Leadership Excellence and employees who don't.
Innovation Opportunities refers to the positive perception on statement 'Over the last year, I have had 'a lot' of meaningful opportunities to develop
new and better ways of doing things at work'
16 Great Place To Work. India's Great Mid-size WorkplacesTM © 2023 Great Place To Work ® Institute, Inc. All Rights Reserved.
Conclusion
Invest in
Amplify Culture
Leadership
of Innovation
Excellence
In conclusion, the pursuit of organizational triumph relies on the synergy between personal
fulfillment, strong team dynamics, and leadership excellence. By fostering an environment that is
embedded in the essence of Workplace Ikigai, organizations can create a culture that drives
unparalleled success, happiness, productivity, retention, and innovation.
17 Great Place To Work. India's Great Mid-size WorkplacesTM © 2023 Great Place To Work ® Institute, Inc. All Rights Reserved.
The Great Place To Work For All Methodology
Insights into the framework of India’s largest and As part of this assessment, all organisations are
most credible workplace culture study to identify studied through two lenses. The first lens measures
the Best Workplaces. the quality of employee experience through our
globally validated survey instrument known as
Trust Index Survey and carries 75 per cent
Backed by 30 years of data, Great Place To Work® weightage. The survey helps in seeking anonymous
is the global authority on workplace culture. Great feedback from employees and aims to measure
Place To Work’s methodology, derived from years the core of what creates great workplaces—key
of studying the best workplaces across the globe, behaviours that drive trust in management,
is recognised as rigorous and objective, and connection with colleagues, and loyalty to the
considered the gold standard for defining great company. The For All™ model not only looks at the
workplaces across business, academia, and aggregate employee experience of an
government organisations. Their proprietary organisation, but also measures the differences in
methodology and platform enable leaders to survey responses across demographic groups and
capture, analyse, and understand the experience roles within each organisation to assess the quality
of every employee, and compare outcomes with and consistency of the employee experience.
data collected from more than 100 million
employees in 150 countries worldwide.
Great Place To Work’s For All methodology is The second lens, called Culture Audit, is a
based on the fact that fast-changing competitive proprietary tool of Great Place To Work that
landscapes and the need for speed and agility evaluates the strength of the leadership as
indicate that doing healthy business is about supported by meaningful values and philosophy
improving results by creating workplace culture and quality of the practices and programmes that
where leaders empower all individuals to reach shape employee experience, build consistent levels
their full potential and where every employee feels of trust, and enable each individual to use their
a sense of belonging regardless of their potential to better organisational performance.
demography. This carries 25 per cent weightage. This tool
comprises six questions that provide greater
insight into how and why the organisation is great
All organisations that nominate themselves for for all people. Great Place To Work India
India’s Great Mid-size Workplaces list undergo an undertakes a robust validation process on the
assessment. This assessment aims at studying the data gathered through the assessment process.
ways in which organisations completely The cumulative score of Trust Index and Culture
channelise their people power and create inclusive Audit determines an organisation’s position in the
workplaces through effective leadership, ranking scoreboard and helps in identifying ‘India’s
meaningful values, and a culture where all Great Mid-size Workplaces. No individual or jury
employees experience high levels of trust, such has a say in who makes it to the list—only employee
that each employee is able to bring their best self feedback and quality of Culture Audit determine if
to work. an organisation is a great workplace.
Disclosure
Every participating organisation receives their employee survey feedback report with an online analytics dashboard post the completion of the
assessment, for which each organisation pays a standard fee. This assessment is done pro bono for NGOs and Social Services Organisations in
India. Great Place To Work India also has a consulting practice and the total consulting revenue from ‘India’s Great Mid-size Workplaces’, in the
financial year 2022-23 is 2.41 per cent of the total revenue. Great Place To Work India has a stated policy of not soliciting business from the
winners of India’s Great Mid-size Workplaces.
18 Great Place To Work. India's Great Mid-size WorkplacesTM © 2023 Great Place To Work ® Institute, Inc. All Rights Reserved.
Participant Profile
3.3L+
Transportation Biotechnology Health Retail
Employees
& Pharmaceuticals Care
Others
2% 2% 7%
Education & 2% 2%
Training 3%
Construction, 4%
Infrastructure
& Real Estate
7%
7% 7%
Non-profit
and Charity 41%
Organizations
Professional Financial 15%
Services Services
& Insurance
Manufacturing Information
& Production Technology
Upto 10 11 to 20 years More than 20 years Upto 2 years 2 to 10 years More than
years (27%) (36%) (37%) (55%) (34%) 20 years (10%)
Gender Age
19 Great Place To Work. India's Great Mid-size Workplaces © 2023 Great Place To Work ® Institute, Inc. All Rights Reserved.
India's Great
Mid-size Workplaces - TOP 100
(List is in Rank Order)
1. Version 1 Services Private Limited 26. Ryan India Tax Services Private Limited
2. H & R Block (India) Private Limited 27. Toppan Speciality Films Private Limited
3. Varthana Finance Private Limited 28. Amara Raja Electronics Limited
4. GUS Global Services India Private Limited 29. Brigade Hospitality Services Limited
5. F5 Networks Innovation Private Limited 30. Maersk India
6. WNS Vuram 31. Opcito Technologies
7. Pearl Academy 32. Acquia India Private Limited
8. Pitney Bowes India Private Limited 33. Fingent
9. Gera Developments Private Limited 34. Sharda Exports
10. Syngenta Services Private Limited 35. STT Global Data Centres India
Private Limited
11. WWT India Private Limited
36. Sula Vineyards Limited
12. ORIX Leasing & Financial Services Limited
37. Prevalent AI India Private Limited
13. ORIX Auto Infrastructure Services Limited
38. Gennova Biopharmaceuticals Limited
14. Toyota Connected India
39. Shyam Spectra Private Limited
15. Coupa Software India Private Limited
40. Aubergine Solutions Private Limited
16. Hilti India Private Limited
41. Valorem Reply
17. DHL Logistics Private Limited
42. Providence Global Center
18. Mindbody Software Private Limited
43. Chegg India Private Limited
19. Admiral Group - India
44. Mahindra Accelo - India
20. Cloudwerx Solutions India Private Limited
45. Commvault Systems (India) Private Limited
21. ABC Consultants Private Limited
46. DevOn
22. PayNearby
47. Altudo Consultancy Services Private Limited
23. University of Petroleum and
Energy Studies (UPES) 48. MiQ Digital India Private Limited
24. SeedWorks International Private Limited 49. LatentView Analytics Limited
25. J.C.Penney Services India Private Limited 50. Hygienic Research Institute Private Limited
20 Great Place To Work. India's Great Mid-size WorkplacesTM © 2023 Great Place To Work ® Institute, Inc. All Rights Reserved.
51. Esri India Technologies Private Limited 76. Ignitarium Technology Solutions
Private Limited
52. Airtel Payments Bank
77. Terumo India Private Limited
53. Junglee Games
78. Amara Raja Power Systems Limited
54. Instant Transport Solution Private Limited
79. ESPER.Io Software Services Private Limited
55. Freecharge Payment Technologies
Private Limited 80. Bacardi India Private Limited
59. Soliton Technologies Private Limited 85. Inadev India Private Limited
60. Brevo (formerly Sendinblue) 86. Beyond Key Systems Private Limited
61. Hershey India Private Limited 87. Coloplast India Private Limited
88. Crayon Software Experts
62. Acuiti Labs (India) Private Limited
India Private Limited
63. Netsmartz Infotech (I) Private Limited
89. CrowdStrike
64. Precisely Software and Data 90. Genesys Telecomlabs India Private Limited
India Private Limited
91. Boston Scientific Corporation, India
65. Randstad RiseSmart
92. Kinaxis India Private Limited
66. Breakthrough Trust
93. RNGalla Family Private limited
67. Globus Infocom Limited - Galla Foods Division
68. Kumar Equipment (India) Private Limited 94. Dorset Industries Private Limited
69. Godrej Capital 95. ElectroMech Material Handling
Systems Private Limited
70. Celio Future Fashion Private Limited
96. Assurant Automotive Warranty
71. Evora IT Solutions Private Limited Solutions India Private Limited
72. Hafele India Private Limited 97. Successive Technologies
73. PubMatic India Private Limited 98. Remsons Industries Limited
74. Axelerant Technologies Private Limited 99. DACHSER India Private Limited
75. Western Union Services 100. Quaker Chemical India P Limited
India Private Limited ( a Quaker Houghton Inc company in India )
21 Great Place To Work. India's Great Mid-size WorkplacesTM © 2023 Great Place To Work ® Institute, Inc. All Rights Reserved.
Best People Practices
Learnings from Best Workplaces
22 Great Place To Work. India's Great Mid-size WorkplacesTM © 2023 Great Place To Work ® Institute, Inc. All Rights Reserved.
Best People Practices
23 Great Place To Work. India's Great Mid-size WorkplacesTM © 2023 Great Place To Work ® Institute, Inc. All Rights Reserved.
Best People Practices
24 Great Place To Work. India's Great Mid-size WorkplacesTM © 2023 Great Place To Work ® Institute, Inc. All Rights Reserved.
Best People Practices
Thriving Together:
Hilti Team Camps promote Cohesion and Teamwork
Objective: Implementation: Impact:
Hilti Team Camps aim to These Camps, held every Hilti Team Camps have a
strengthen the company two to three years, are positive impact on
culture, address team off-site workshops that fostering a supportive
issues, and promote offer employees work environment. The
reflection, development, dedicated time away from 'Care and Perform' themed
and team cohesion. their daily work and focus team camp addressed
on team-related matters. performance pressure and
Through activities like stress from technology,
competitive games, promoting work-life
one-on-one teammate balance and support. The
sessions, strategy-focused camps enhance team
discussions, improvement dynamics, boost employee
discussions, and manager satisfaction, and
feedback sessions, teams strengthen the company
identify improvement culture.
areas and develop action
plans.
25 Great Place To Work. India's Great Mid-size WorkplacesTM © 2023 Great Place To Work ® Institute, Inc. All Rights Reserved.
Best People Practices
26 Great Place To Work. India's Great Mid-size WorkplacesTM © 2023 Great Place To Work ® Institute, Inc. All Rights Reserved.
GET RECOGNIZED FOR YOUR
GREAT WORK CULTURE.
As a Great Place To Work Certified™ organization, you have the opportunity to
feature among the most credible Best Workplaces™ Lists in India and globally.
Organizations are recognized across more than 20+ industries, types, sizes
and themes that matter to employees.
Best
Best
Workplaces™
for Women
India’s Best WorkplacesTM for Women SEPTEMBER 2023 FEBRUARY 2024
INDIA
2023
India’s Best WorkplacesTM in Diversity, SEPTEMBER 2023 I India’s Best WorkplacesTM in MARCH 2024
Equity, Inclusion & Belonging 2024 Health & Wellness 2024
Best
Workplaces™
India’s Best NGOs to Work ForTM OCTOBER 2023 in BFSI
World's Best WorkplacesTM OCTOBER 2023 India’s Best Companies to JUNE 2024
3 Work ForTM
India’s Best WorkplacesTM in IT & IT-BPM NOVEMBER 2023 India’s Most Trusted Leaders JUNE 2024
Best
Workplaces™
in Pharmaceuticals,
Healthcare and Biotech India’s Best WorkplacesTM in DECEMBER 2023
India's Best Employers among JUNE 2024
INDIA
2023
Pharmaceuticals, Healthcare and Biotech Nation-Builders 2024
Great
Commitment towards DECEMBER 2023
Mid-size
Workplaces
India’s Great Mid-size WorkplacesTM
TM
JUNE 2024
Sustainability (ESG) INDIA
2024
Best
Workplaces™
in Manufacturing India’s Best WorkplacesTM in JANUARY 2024
INDIA
2024
Manufacturing
27 Great Place To Work. India's Great Mid-size WorkplacesTM © 2023 Great Place To Work ® Institute, Inc. All Rights Reserved.
Great Place To Work is the global authority on workplace culture. Our
mission is to help every place become a great place to work for all. We
give leaders and organizations the recognition and tools to create a
consistently and overwhelmingly positive employee experience, fostering
cultures that are proven to drive business, improve lives, and better
society. Our recognition is the most coveted and respected in the world
for elevating employer brands to attract the right people. Our proprietary
methodology and platform enables organizations to truly capture,
analyze, and understand the experience of all employees. Our
groundbreaking research empowers organizations to build cultures that
retain talent and unlock the potential of every employee. Our coaches,
content, and community connect the boldest leaders, ideas, and
innovations in employee experience. Since 1992, our certification, Best
Workplaces Lists, and global benchmarks have become the industry
standard, built on data from more than 100 million employees in 150
countries around the world.
@india_greatplacetowork
Become Great.