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  • Clarification 20of 20ordering 20procedure

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    Ahmed Mohammed
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    The letter discusses a delay in delivering a home gym model 190 to the recipient's showroom. It explains that not including the product name and model number on the purchase order caused the delay, as the company has 18 models and needs that information to process orders. While shipments are usually delivered within 10-14 days, this one took the full 14 days to arrive from the West Coast. It concludes by reminding the recipient to include all necessary information on future purchase orders to avoid delays.

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    The letter discusses a delay in delivering a home gym model 190 to the recipient's showroom. It explains that not including the product name and model number on the purchase order caused the delay, as the company has 18 models and needs that information to process orders. While shipments are usually delivered within 10-14 days, this one took the full 14 days to arrive from the West Coast. It concludes by reminding the recipient to include all necessary information on future purchase orders to avoid delays.

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    © All Rights Reserved
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    5 views1 page

    Clarification 20of 20ordering 20procedure

    Uploaded by

    Ahmed Mohammed
    The letter discusses a delay in delivering a home gym model 190 to the recipient's showroom. It explains that not including the product name and model number on the purchase order caused the delay, as the company has 18 models and needs that information to process orders. While shipments are usually delivered within 10-14 days, this one took the full 14 days to arrive from the West Coast. It concludes by reminding the recipient to include all necessary information on future purchase orders to avoid delays.

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    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
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    of 1

    [Your Name]

    [Street Address]
    [City, ST ZIP Code]
    November 29, 2008

    [Recipient Name]
    [Title]
    [Company Name]
    [Street Address]
    [City, ST ZIP Code]

    Dear [Recipient Name]:

    I don’t blame you for “champing at the bit,” waiting for our model 190 home gym to
    arrive in your showroom. When it’s displayed, you’ll be thrilled at the new sales it will
    generate.

    You can avoid delays on future orders by including the name of the product and the
    model number on your purchase order. Had you done that, the unit would have been in
    your showroom now. We have 18 models, and billing can’t release shipping instructions
    without a number. You didn’t return our calls for a few days, so nothing could be
    processed.

    Also, we ship by truck. We are guaranteed delivery to the West Coast within 10-14 days.
    In your case, it took the full 14. All of this means you’ll have the model 190 home gym in
    five weeks instead of four.

    We pride ourselves on prompt delivery. Be certain your purchase order includes the
    proper information, and you’ll never be disappointed. Thanks for your business. Let me
    know if you need additional brochures to give to your customers.

    Sincerely,

    [Your Name]
    [Title]

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