Malabika

Hyogo ken, Toyooka shi, Kinosaki onsen, Yushima, Kiya machi,

Luana 303
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Objective

Applying ten years of experience in the banking industry to secure a position with a reputable organisation and
apply Japanese language skill and experience to further promote the success of the company through the
application of strong problem-solving, communication and customer service skills.

Experience

State Bank of India 2008/12/22 - 2019/05/31

Assistant Manager (Specialist)
1.Sourcing and making the Appraisal for new advance, sanction, loan recovery. 
2. Educate the rural people the benefits of Banking
3. Maintaining liaison with rural bodies and othe Influential people.
4. Supervising the branch
5. Customer management 

Kabushiki gaisha Fukudaya hyakkaten, Japan 2020/01/11 - 2023/03/15

Part time
1. Selling fried snacks
2. Communicate with the customers 

Kabushiki gaisha Tajimaya 2023/04/01 -

Customer service and assistance
1. Guide the guests to their room
2. Explain about the Ryokan and the local attractions
3. Guide the foreign customers about Japanese culture and onsen
4. Interprete the Japanese guidelines and other information to the foreign customers 
5. Service "Washoku" (Japanese food) in traditional Japanese style
6. Bed making
7. Assist the customers from check in to check out
お⾒送り
8. See off (" ") 

Education

West Bengal University of Technology 2005 to 2008

Bachelor's in Business Administration
DGPA 7.31

Kokusai Jouhou Business gakko Nihongo gakka, Japan 2019 to 2021

Japanese language

Kokusai Jouhou Business gakko IT Business gakka, Japan 2021 to 2023

Japanese language and Business

Skills

Japanese Language Proficiency Test N2

TOEIC Score 825
Bengali language
Hindi language
Achievements & Awards

Japanese language Speech competition West Bengal 1st position in Junior level 2011
¥300,000 scholarship from Japan Student Services Organization

Interests

Reading Spiritual books

Cooking
Traveling

Languages

Japanese
English
Hindi
Bengali