JLR Role Profile

Vehicle Programmes, SVO - Special Vehicle Operations, Programme

JLR FUNCTION / DEPARTMENT
Management, Vehicle Personnalisation

REPORTING TO Programme Manager

LOCATION Fen End

ROLE PROFILE

The Opportunity

SVO – Special Vehicle Operations delivers some of the most desirable vehicles in the world. There is an opportunity to
join the Vehicle Personalisation Team within SVO to be part of something exceptional

Within SVO Vehicle Personalisation team we produce modern, luxurious, innovative, products and services that delivers
choice for our customers, added value to our core brands and increased revenue to our business.
Although this is delivered through close cooperation with other JLR business units, we go further and deliver faster
using our size and expertise.
Vital to our delivery is a cohesive team that performs in an agile way in line with the creators code.

As part of SVO Vehicle Personalisation you would be integral to delivery of Accessories, Premium Paint, Bespoke,
Commercial, Armour, Global Fleet and Business and Lifestyle vehicles which all drive significant revenue within JLR. Our
Strategy, Engineering and Programme Management teams collaborate with the main vehicle programmes to deliver
unique, personalised features and vehicles to our customers.
This Programme Planner role will hold responsibility for the development and programme management of projects
from initial concept through to Launch. It provides un-parallel experience and development opportunity to work with
multiple functions across the full Strategic, development and Launch activities. As the Programme planner you will
collaboratively lead a teams to deliver projects.

Key Performance Indicators

● Responsible for the collaborative creation and successful delivery of Programmes
● Planning to ensure programme gateways are delivered within scope and achieve to cost, timing and quality
● Effective Risks management
● Appropriately report issues and collaboratively manage them to timing plans
● Maintain budget control and meet the financial targets established at programme gateways
● Effectively chair and manage meetings with clear actions and minutes
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Key Accountabilities and Responsibilities

● Achievement of gateways and milestones

● Achieve cost, timing and quality amending the scope where necessary
● Robust planning to ensure activities take place at the right time in advance of milestones and gateways
maintaining a clear critical path
● Run and chair weekly programme management meetings producing clear minutes and actions
● Support the Programme with planning activities such as chairing Timing / Planning attribute teams, leading
Planning Workshops, coordinating programme content, prebuild ordering and setting up Credible Planning
Governance sessions with key stakeholders.
● Proactively monitor programme health through metrics, risks and issues and initiate corrective action where
required.
● Support the Deferral process in presenting timing changes to the Senior Management team.
● Support the development and delivery of the VP Planning Strategy in accordance with the Cycle Plan.
● Maintain deliverables and timing through Programme Central as required.
● Maintain a positive and constructive environment ensuring all stakeholder inputs are considered to support
credible decision making.
● Support the internal and external teams with planning expertise in forums such as Escalation reviews, Steering
meetings and Gateway Approval sessions.
● Report progress of the programme at defined intervals to the Programme Director.
● Support continuous improvement of Programme Management processes, to enable successes to be repeated
and lessons to be learnt.
● Efficiently report to management key messages and actions
● Present clearly to forums delivering key messages and decisions / direction
● Undertake any other work as directed by their line manager in connection with their job as may be requested
from time to time

Key Interactions
● Programme Management – Support the Strategy, Delivery and Launch interactions to maintain on-time
programme delivery
● Purchasing – reviewing the Sourcing status v commodity lead times, establish cost targets and achieve them
● Engineering – understanding commodity timing to support the programme, establish cost targets and achieve
them
● Design – aligning the design and surfacing timing, risks and issues with engineering checkpoints and key
gateways
● Vehicle Engineering – awareness of the Virtual Series process and Verification Test plan
● Launch & STA – Ensuring the Pre-Production launch phase is planned effectively towards a robust PSW plan
and accessories are ‘stock in bin’
● MS&S – Support all pre-build and Comms activity – Parts ordering and communicate volume and pricing
● Finance – Liaise with finance to deliver on budget, managing any risks

Knowledge, Skills and Experience

Essential
● Degree qualified or equivalent experience.
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● Conversant with Microsoft Office (particularly Excel and PowerPoint)

● Experience of planning and project management (ideally with accredited qualification)
● Experience of risk management & planning.
● Experience of stakeholder alignment.

Desirable
 Experience working in Programme, Project management, Planning and Strategy type functions.
 PCDS, CCDS and Programme Central experience preferred.
 Transformation and change management experience.
 Presentation skills
 Risks and issues management
 Problem solving
 Experience of working in Agile methodology ideally as a scrum master or product owner
Personal Profile
● An individual with a customer first mind-set who is easy to do business with and makes people feel special,
driven to deliver experiences that are personalised, transparent and dependable.
● An individual who is results driven, demonstrates tenacity, drive and perseverance, with the ability to deliver
in a complex, highly demanding environment.
● An individual with the ability to combine a short term, pragmatic focus with longer term planning.
● An individual who is resilient, energetic and enthusiastic, able to deliver results under pressure, whilst
responding constructively to challenging new ideas and inputs.
● An individual who is able to challenge existing thinking in a positive way whilst building credibility and trust
through experience and personal style.
● A good communicator who can deliver in a number of forums at different levels.
● An effective team player, actively leads, develops and supports team members.
● An individual who enables speed in decision making through establishing alignment, clarity, appropriate
resources and sense of urgency whilst bringing others along.
● An achiever, motivated by delivering results by establishing realistic plans and proactively driving delivery with
a can do attitude.
● Performs well under pressure and demonstrates composure.
● Structured but with experience of working in a changing and fast paced environment.
● Maintain overall integrity and impartiality towards the delivery of key programme milestones.

Key matching criteria:

1. Planning and Programme Management experience in JLR.

2. Strong evidence of influencing, communication and stakeholder experience.

3. Capability of applying planning and project management processes

4. Working knowledge of Agile project management