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    Resume (4) 2

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    Mansi Swami
    Mansi swami is a quick learner, firefighter, and problem solver currently working as a customer executive at Teleperformance in Indore, India since July 2021. She handles over 100 customer interactions per day, provides polite and personalized service, and maintains an average 90% customer satisfaction rating. Previously, she completed her 10th grade from Vikram higher secondary school in Bhopal with a CGPA of 8.2 and obtained a percentage of 65.6% from the Open School Education Board in Bhopal. She is currently pursuing her undergraduate degree in BBA with a focus on marketing management and human resource management from NRI Group of Institute in Bhopal.

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    Resume (4) 2

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    Mansi Swami
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    Mansi swami is a quick learner, firefighter, and problem solver currently working as a customer executive at Teleperformance in Indore, India since July 2021. She handles over 100 customer interactions per day, provides polite and personalized service, and maintains an average 90% customer satisfaction rating. Previously, she completed her 10th grade from Vikram higher secondary school in Bhopal with a CGPA of 8.2 and obtained a percentage of 65.6% from the Open School Education Board in Bhopal. She is currently pursuing her undergraduate degree in BBA with a focus on marketing management and human resource management from NRI Group of Institute in Bhopal.

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    Mansi swami is a quick learner, firefighter, and problem solver currently working as a customer executive at Teleperformance in Indore, India since July 2021. She handles over 100 customer interactions per day, provides polite and personalized service, and maintains an average 90% customer satisfaction rating. Previously, she completed her 10th grade from Vikram higher secondary school in Bhopal with a CGPA of 8.2 and obtained a percentage of 65.6% from the Open School Education Board in Bhopal. She is currently pursuing her undergraduate degree in BBA with a focus on marketing management and human resource management from NRI Group of Institute in Bhopal.

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    3 views2 pages

    Resume (4) 2

    Uploaded by

    Mansi Swami
    Mansi swami is a quick learner, firefighter, and problem solver currently working as a customer executive at Teleperformance in Indore, India since July 2021. She handles over 100 customer interactions per day, provides polite and personalized service, and maintains an average 90% customer satisfaction rating. Previously, she completed her 10th grade from Vikram higher secondary school in Bhopal with a CGPA of 8.2 and obtained a percentage of 65.6% from the Open School Education Board in Bhopal. She is currently pursuing her undergraduate degree in BBA with a focus on marketing management and human resource management from NRI Group of Institute in Bhopal.

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    of 2

    Mansi swami mansiswami53@gmail.

    com
    +91- 7000585076

    Quick learner,firefighter,problem solver.

    EXPERIENCE SKILLS
    ​
    Teleperformance,indore - customer executive
    JULY 2021 - PRESENT
    ​➡ Handled 100+ customer
    interactions per day,giving
    ➡ my profession is based on flipkart process.
    detailed,personalized,friendly
    ➡ handled customers interactions.
    & polite service to ensure
    ➡ answered calls professionally.
    customer retention.
    ➡ build sustainable relationships and trust with customers.
    ​➡ Received an average 90%
    customer satisfaction rating
    to date.
    EDUCATION
    ​➡ Remain courteous and
    calm at all time.
    Vikram higher secondary school, — bhopal,madhya
    pradesh— 10th cbse ​➡ leadership skills.
    2014-2016

    ➡ CGPA 8.2
    AWARDS
    Open school education board, — bhopal,madhya pradesh
    Digital marketing course
    2018
    (great learning)
    ➡ Percentage - 65.6%
    ➡ Entrepreneurship & employment skills
    ➡ Workshop calculation and science
    ➡ Engineering drawing

    NRI group of institute, — bhopal,madhya pradesh


    2019 pursuing under graduation in BBA

    ➡ Bachelor of business administration


    ➡ Marketing management
    ➡ Houman resource management

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