1.0 Introduction of our company FOUNDER ADDRESS .

No. 1, Jalan Genting Kelang, 53300 Kuala Lumpur Wilayah Persekutuan Kuala Lumpur

Fantastic Toothpaste Sdn. bhd is a company that selling different , our respective founder's
name is Abdullah Ismail who is from India, Kerala. He was born in 1975.He came to Malaysia at
the age of 25 in year 2000 after graduating Degree In International Business to find his business
opportunity in Malaysia. His goal was to help people achieve a healthy, bright smile at a
cheaper cost. Our company was founded on the belief that everyone should have access to
high-quality oral care, and we've always strived to create toothpaste products that are effective,
affordable, and safe for everyday use.

Our toothpaste formulations are designed to meet the unique needs of individuals of all ages
and oral health conditions. Whether you're looking for a toothpaste to help whiten teeth, freshen
breath or prevent cavities, we've got a product that can help.At our company, we use only the
highest quality ingredients in our toothpaste formulas. We are committed to making sure our
products are safe for you and your family, and we adhere to strict quality standards to ensure
our toothpaste is effective and reliable.

We believe a healthy smile is an important part of overall health and we are committed to
helping you achieve optimal oral health. Thank you for choosing our toothpaste company for
your oral care needs.

2.0 Preliminary Investigation

For a new toothpaste company, the exact nature of the problem during invoice has difficulty in
tracking payments and managing outstanding invoices.This lleading to delayed or missed
payments. This make our worker difficulty in reconciling invoices with delivery or service orders,
leading to discrepancies and confusion.

According to the problems found, the following improvements may be required to solve the
problems in the standardized invoice process of invoice execution to ensure the accuracy and
timeliness of invoices. And regularly reconcile invoices with delivery or service orders to ensure
consistency and avoid discrepancies.

Next the problem during delivery and service order is worker and receiver difficulty in tracking
their items .Worker also had problem at managing inventory levels, because of items hard to
tracking ,this cause the items overstocking or understocking and delayed delivery or service
order fulfillment. Worker had communicating problems with customers regarding delivery or
service order status, leading to confusion or frustration.

About the improvement required to solve the problems in delivery and service order And
streamline the order fulfillment process to ensure timely delivery or service order fulfillment. And
provide clear and timely communication to customers regarding delivery or service order status
and any delays or issues.

3.0 Detailed Analysis