1.

Book Name: Business Communication

Author Name: Peter Hartley and Clive G. Bruckmann
Published: First published 2002
by Routledge
11 New Fetter Lane, London EC4P 4EE
Simultaneously published in the USA and Canada
by Routledge
29 West 35th Street, New York NY 10001

Contents: 1) COMMUNICATION FUNDAMENTALS

2) COMMUNICATION AND ORGANIZATIONS IN CONTEXT
3) WRITTEN COMMUNICATION IN ORGANIZATIONS
4) INTERPERSONAL COMMUNICATION IN ORGANIZATIONS
5) COMMUNICATION AND CHANGE

2. Book Name: Business Communication

Author Name: Vikram Visen , Priya
Published: NEW AGE INTERNATIONAL (P) LIMITED, PUBLISHERS
4835/24, Ansari Road, Daryaganj, New Delhi – 110002

Contents: 1) BUSINESS COMMUNICATION: AN INTRODUCTION

2) COMMUNICATION AND ORGANIZATION STRUCTURE
3) EMPLOYMENT COMMUNICATION
4) COMMUNICATION AND TECHNOLOGY
5) ORAL COMMUNICATION
6) WRITTEN COMMUNICATION
7) BUSINESS LETTERS AND REPORT WRITING
8) APPLYING THE CASE STUDY METHOD
9) PRESENTATION SKILL
10) GROUP COMMUNICATION

3. Book Name: ENGLISH AND BUSINESS COMMUNICATION

Author Name: The Institute of company secretaries of India

Contents: 1) ESSENTIALS OF GOOD ENGLISH

2) ESSAY WRITING
3) BUSINESS COMMUNICATION INTRODUCTION
4) BUSINESS CORRESPONDENCE - PERSONNEL AND MISCELLANEOUS
5) BUSINESS CORRESPONDENCE – PURCHASE
6) BUSINESS CORRESPONDENCE - SALES
7) BUSINESS CORRESPONDENCE - ACCOUNTS
8) ADMINISTRATION AND MISCELLANEOUS
9) INTER-DEPARTMENTAL COMMUNICATION
10) PRESS RELEASES
4. Book Name: Business Communication
Author Name: ICAP
Published: Second edition published by
Emile Woolf International
Bracknell, Berkshire, RG12 1AX United Kingdom

Contents: 1) THE COMMUNICATION PROCESS

2) BUSINESS COMMUNICATIONS
3) SEVEN CS OF EFFECTIVE COMMUNICATION
4) LISTENING SKILLS
5) WRITTEN BUSINESS MESSAGES
6) LETTERS AND CIRCULARS
7) BUSINESS REPORTS
8) COMMUNICATION VIA THE INTERNET

5. Book Name: Business Communication

Author Name: A. C.“Buddy” Krizan, Patricia Merrier, Joyce Logan, Karen Williams
Published: Thomson Higher Education, USA

Contents: 1) BUSINESS COMMUNICATION FOUNDATIONS

2) MULTICULTURAL AND GLOBAL COMMUNICATION
3) TECHNOLOGICAL, LEGAL, AND ETHICAL CONSIDERATIONS
4) PRINCIPLES OF BUSINESS COMMUNICATION
5) PRINT AND ELECTRONIC MESSAGES
6) POSITIVE, NEUTRAL, AND SOCIAL BUSINESS MESSAGES
7) BUSINESS RESEARCH AND REPORT WRITING
8) PROPOSALS, BUSINESS PLANS, AND SPECIAL REPORTS
9) INTERPERSONAL COMMUNICATION AND TEAMWORK
10) EMPLOYMENT COMMUNICATION AND INTERVIEWING

6. Book Name: Business Communication for Success

Author Name: University of Minnesota Libraries Publishing

Contents: 1) EFFECTIVE BUSINESS COMMUNICATION

2) DELIVERING YOUR MESSAGE
3) UNDERSTANDING YOUR AUDIENCE
4) EFFECTIVE BUSINESS WRITING
5) WRITING & REVISING AND PRESENTING YOU’RE WRITING
6) FEEDBACK IN THE WRITING PROCESS
7) BUSINESS WRITING IN ACTION
8) DEVELOPING BUSINESS PRESENTATIONS
9) ORGANIZATION AND OUTLINES
10) PROPOSALS, BUSINESS PLANS, AND SPECIAL REPORTS
11) BUSINESS PRESENTATIONS IN ACTION
12) INTRAPERSONAL AND INTERPERSONAL BUSINESS COMMUNICATION
13) NEGATIVE NEWS AND CRISIS COMMUNICATION
14) INTERCULTURAL AND INTERNATIONAL BUSINESS COMMUNICATION
15) GROUP COMMUNICATION, TEAMWORK, AND LEADERSHIP