Mu GLS Oo 010000 en

Glossary
myACP
Terms and Definitions
Document Status: Released

Document Version: 1.0
Document Date: 17.02.2020
Document Layout: Information & Knowledge Management
Research & Development NAG
Document Author: Documentation Department
Research & Development Octavian.SPb
The information contained herein is confidential and proprietary to

NOVOMATIC AG. Possession of this document does not confer any right to
use the information contained herein. Written authorisation from a
NOVOMATIC AG corporate officer is the only vehicle which permits
dissemination or use of the information, methods and processes described in
this document.
NOVOMATIC AG • Wiener Strasse 158 • 2352 Gumpoldskirchen • Austria • Europe

Tel.: +43 2252 606 0 • Fax: +43 2252 606 110 • info@novomatic.com • www.novomatic.com
All technical information contained in this manual has been developed and compiled with great care and has been
reproduced taking advantage of the controlling mechanisms. The manufacturer reserves the right to make
changes to this manual at any time.
NOVOMATIC AG gives no guarantee and accepts no legal responsibility (neither as a liability nor in any other
way) for any errors and consequences that may arise from incorrect statements in this manual or an incorrect use
of this manual.
The author welcomes any notifications of errors or ambiguities. The product names used in this manual may be
registered trademarks and/or brands of the relevant companies belonging to the Novomatic Group. All rights
reserved.
Any forms of reproduction (printing, photocopying, or other forms) of any part of this manual, and any processing,
multiplying and distributing by the use of electronic systems shall be prohibited unless NOVOMATIC AG has
given a written consent.
This manual is part of the device and must be passed on together with the device to any new owner or holder of
the device. It must be kept for the whole time the device is used and must be accessible to the technical staff at all
times.
The instructions contained in this manual must be strictly obeyed.
This manual was created in accordance with the European norm EN 82079-1:2012 and is valid for the myACP
System until a newer version is released.
Publisher: Manufacturer:
Octavian.SPb – NOVOMATIC Group of Companies NOVOMATIC AG
Aquatoria Business Centre Wiener Strasse 158
61, Vyborgskaya emb. 2352 Gumpoldskirchen, Austria, Europe
197342 St. Petersburg, Russia, Europe Tel.: +43 2252 606
Tel.: +7 812 380 2555 info@novomatic.com
info@octavianonline.com www.novomatic.com
www.octavianonline.com
Technical Support:
Tel.: +43 2252 606-300 Fax: +43 2252 606-211 support@novomatic.com
Table of Contents
2 © NOVOMATIC 02 2020
TABLE OF CONTENTS
1 Introduction 5
2 Terms 6
A 6
B 7
C 8
D 11
E 12
G 13
H 14
I 15
J 16
L 17
M 19
N 21
O 22
P 23
R 25
S 25
T 27
U 28
V 29
W 30
3 Terms Relating to Gaming Machine 31
4 Terms Relating to Location 35
5 Terms Relating to Cash Desk 37
6 Terms Relating to Player 39
7 Terms Relating to Jackpot 40
8 Terms Relating to Ticket 42
9 Terms Relating to Card 44
10 Terms Relating to Promotion 46
11 Terms Relating to the myACP System Applications 48
12 Terms Relating to Account 51
© NOVOMATIC 02 2020 3
TABLE OF CONTENTS
INTRODUCTION
1 Introduction
This glossary contains the company-specific terminology and definitions accepted and commonly used in
Octavian.SPb. Ltd.
The glossary is intended for the hardware and software engineers, product owners, technical writers,
software developers, software test engineers, etc.
The objective of this glossary is to establish a common and unambiguous vocabulary and to ensure the
terminology consistency when developing software products and writing technical documentation.
The document includes general industry-specific terms and specific terms related to the particular product
developed by the company.
Terms of general use in electronic and IT industries are not included into the glossary, however, they might
be used in terms descriptions.
The words in this glossary are in alphabetical order along with explanations of their meanings, variants and
related words.
The entries of this glossary are arranged as follows:

Term
Variants if any
Definition
Related words
TERMTERMS
2 Terms
A
ACP
Abbreviation for ‘Accounting. Control. Progressive‘ – the three basic modules of the myACP System.
• A - Accounting – Accounting and control of financial activity, detailed analysis of the overall
performance of the gaming equipment, generating of reports of various types for any time interval
based on information gathered in real-time.
• C - Control – Operative control of the technical condition of gaming equipment and other equipment
connected to the system, receiving of event messages, processing of the equipment malfunction data,
and data protection, storage and processing.
• P - Progressive – Management and support of progressive Jackpot system.
Related words myACP System
Accounting and Control
The ‘myACP Accounting and Control' application is developed to register and set the gaming equipment
configuration in the system database. The application collects information on the EGM operation in the real-
time mode.
ACP HUB
The data processing software suite intended to process messages, configure devices and provide operation
of the unified system of the progressive jackpots within the myACP System. The ACP HUB processes
messages received from the IOC software solution, manages the messages and sends them back to IOC to
be further transmitted to other devices connected to the myACP System.
Related words myACP System, IOC
Attendant
A casino employee performing for or dealing directly with the casino customers. Attendant is responsible for
the customers’ registration to the gaming locations (OGMS) as well as pays winnings (Handpay) to the
customers (Cashdesk).
Related words Supervisor, Employee
INTRODUCTION
Bank
(The term relates to the ‘Account and Control’ application.)
Part of a section of the gaming location for convenient gaming area arrangement.
Related words: Section
Basis Sum = Bet-Win
The difference between the total amount of placed bets and the total amount of paid out winnings in monetary
terms over a designated period which is calculated according to the special formula (depends on the machine
payment type).
Big Win Promotion
(The term relates to the Loyalty module of the OGMS application).
The Loyalty module option, which enables you to set a time of promotions which are held in each gaming
location drawn on the gaming machines among certain player cardholders. If during such a promotional
session a player wins a certain amount of money per game which is greater than a defined win threshold,
they are awarded with a Lottery ticket.
Related words: Loyalty, Promotion
Bonus Club
Option of the myACP System that provides the possibility of getting prizes and extra bonuses when playing
on the gaming machines. Players get a special magnetic card for accumulating loyalty points. while playing
on the gaming machines. The gaming machines are equipped with the card readers and connected to the
myACP System. Amount of accrued loyalty points depends on a time a customer spent playing the games on
the machines, quantity and amount of placed bets, amount of money won, jackpot winning amount, etc. When
a certain amount defined by the Operator is reached, the player can get a special prize.
Buyable Promo Ticket
A ticket that is issued and handed out to the player on a reimbursable basis. It can be used for playing on the
gaming machine but cannot be redeemed for cash.
Related words TITO
TERMTERMS
Cabinet
The cabinet is sturdy construction with a locking system, which resists the kind of unauthorised entry. The
cabinet is designed to protect internal components from external abuse. Gaming machine must have an
identification badge permanently affixed to its cabinet by the manufacturer, and this badge must include the
following information: the manufacturer, a unique serial number, the machine model number, and the date of
manufacture. Each cabinet is assigned a list of software sets that can be installed on it.
Related words Gaming Machine, Software Set
Card Reader Device (CRD)
Additional device mounted on the gaming machines to read data from the player magnetic cards.
Cashless
Cashless is an additional module, which is a hardware and software complex that enables to place bets and
receive rewards without cash but by using a Smart Card only, which is a multi-purpose mean of payment in all
gaming locations of a casino.
Related words OGMS
Cashback
An amount of money (percentage of the player’s loss) that a gaming operator return to the player’s account.
Related words OGMS, Loyalty
Cashable Ticket
A one-time ticket that can be redeemed for cash or used for non-cash transactions.
Related words Ticket Type
Cash Desk
The place in a casino intended to store and handle cash and cash equivalents.
Related words Operation Cash Desk, Main Cash Desk, Count Room
INTRODUCTION
Cash Desk Station
The cash desk with the designated functionality depending on a type of the cash desk station, i.e. operational
cash desk, main cash desk, chip bank, central cash desk, etc. The cash desk station can be a workstation at
a time.
Related words Operational Cash Desk, Main Cash Desk, Count Room
Cashier
Casino employee who maintains all funds entrusted to him/her on a shift basis; providing prompt, friendly, and
courteous service to all guests.
Central Cash Desk
The name of the website section, which sets up document templates and defines a list of cash desk
transaction documents for printing. The central cash desk is not a cash desk station.
Related words Operation Cash Desk, Main Cash Desk, Count Room,
Clearance
This term relates to the ‘CashDesk’ application.
Removal of cash and coin boxes from the gaming machines to count money and submission to the count
room.
Related words CashDesk, Count Room
Control Number
Unique number assigned to the gaming machines and informational signs during their registration in the
System. Control number cannot be changed or reassigned to other gaming devices even after the
decommissioning.
Related words Gaming Machine
Count Room
A cash desk station designed to register bill, coin and ticket removals from the gaming machines and ATMs.
The count room can be either a separate cash desk station or an additional option of any other cash desk
station.
Related words Cash Desk
TERMTERMS
Corrective Record (C)
For the ‘Accounting and Control’ application
A record of meters data in the machine register form. The record initiates the beginning of the financial history
of the gaming machine.
Related words Machine Register Form
Coupon
A one-time document with a barcode. The coupon has its value and can be used for receiving a prize
represented on its surface. The coupon cannot be used for playing games on the gaming machines and
cannot be cashed out. A player is rewarded with the coupon within a promotional campaign if he/she meets
the requirements of the promotional campaign.
Credit
For the ‘Account and Control’ application
1) Amount of money a player paid to the cash desk or inserted to the gaming machine within which the player
may place his bets.
2) Value of one credit in minimum currency units specified for a gaming machine.
Customer Promotion
The loyalty module option, which enables you to set up and manage promotional campaign in the gaming
location. During customer promotion, players are awarded with promotional tickets. A promotional campaign
during which the players are awarded with promotional tickets.
Related words Promotion, Loyalty, Promo Ticket, Coupon
INTRODUCTION
Dallas ID
A unique electronic 12-unit identifier of the gaming machine within the myACP System generated by a special
microchip manufactured by DALLAS Semiconductor Corporation.
Related words myACP System
Drop
1. For the ‘Accounting and Control’ application
Procedure of taking the machine meter readings. Drop is performed once a day (or several days) according to
a certain schedule. The results of the drop are registered in the machine register form.
2. For the ‘CashDesk’ application
Procedure during which the cash- / coin-boxes are removed from the gaming machines and money is
transferred to the cash desk.
Related words Machine Register Form, Clearance
Drop Box
Drop box is a container located inside a gaming machine where excess coins are diverted from the hopper.
The contents of drop boxes are collected and counted by the casino on a scheduled basis.
Drop Group
The grouped gaming or testing locations for which the same Drop schedule is set. One location can be
included in one Drop group only.
Drop History
Machine meter data collected during Drop and stored in the myACP database.
Related words Drop
Drop Schedule
Customized schedule of a daily procedure of taking machine meter readings (drop).
TERMTERMS
Equipment
Various electronic devices that are used in the gaming process (e.g.: gaming machines, signs, controllers,
etc.). Every piece of equipment has got its own control number assigned during equipment registration.
Control number together with type of equipment enable us to identify every piece of equipment within the
System. Every piece of equipment has a serial number as well.
Related words Control number, Serial number, Equipment type
Equipment List
Application form which provides actual information on the gaming equipment.
Equipment Type
Two types of equipment are available in the interface of the Account and Control application: gaming
machine and sign
Equipment Status
Status is an equipment state characteristic defining its efficiency and location. There are 6 possible
equipment statuses in the myACP System: Registration, Work, Repair, Major Repair, Storage, Written
off/Sold.
Related words: Repair, Major Repair, Work, Written Off/Sold, Storage, Registration
INTRODUCTION
Gaming Day
The officially established duration of a working day at the gaming location, the beginning and/or the end of
which does not necessarily correspond to the beginning and/or the end of the calendar day (e.g. from
07:00:00 of one calendar day until 06:59:59 of the next calendar day).
Gaming Location
A location intended for operating and testing of the gaming equipment connected to the myACP system
(casino, pavilion, testing location, etc.)
Gaming Machine
Any electronic, electromechanical, video or computerized device which is ready to play, operate or simulate
the play of a game when cash, tokens, tickets, and electronic cards are inserted and which may deliver or
entitle the Player operating the machine to receive cash, tokens, merchandise or credits redeemable for cash,
tokens, service or merchandise.
General Data Protection Regulation (GDPR)
A regulation in EU law on data protection and privacy for all individual citizens of the European Union (EU)
and the European Economic Area (EEA). It also addresses the transfer of personal data outside the EU and
EEA areas.
The GDPR aims primarily to give control to individuals over their personal data and to simplify the regulatory
environment for international business by unifying the regulation within the EU.
Brought into force in 2018, the General Data Protection Regulation (GDPR) harmonise data flows between all
member states and bolster the rights that EU citizens have over their data held and processed by
organizations.
Global Jackpot
A jackpot drawn in all gaming locations of a casino.
Related words: Jackpot
Global Link Maker (GLM)
A software module (sometimes a software and hardware module) which is designed for collecting and
processing the data received from the universal controllers UCB, for data transmission to the data processing
center of the myACP System and for the submitting commands from the data processing center to the UCB
controllers.
Related words: UCB
TERMTERMS
Happy Hour Promotion
The Loyalty module option, which enables you to set a time for a special promotion in every gaming location.
Points earned during the promotion can be added to the loyalty points and exchanged for loyalty prizes.
Related words Loyalty, Promotion
Hopper
A container where the coins that are immediately available for payouts are held. When the hopper capacity is
reached, a coin diverter automatically redirects, or "drops", excess coins into a drop box.
Hot Jackpot
An option which allows to display information on the sign indicators that the Jackpot is about to hit inspiring
players to bet more.
INTRODUCTION
I-Button
An electronic key, which is used in the myACP System to identify the staff, process non-completed
transactions on the gaming machines, equipped with the Cashless modules.
Related word Cashless
ID
An identity document used to verify the player’s identity.
ID Number
A number of the identity document presented by a player.
Import
For the ‘Account and Control’ application’. Transfer and record of the meters data to the machine register
form from the database of the myACP system. Import can be performed:
• Automatically
• Manually – user can import data when required.
Related word: Machine Register Form
Incomplete Transaction
An error, which occurs when the controller of the gaming machine goes offline during money transfer from the
gaming machine to the player card. If so, the transaction data are not registered in the System database and
remains in the controller memory.
Indicator
A device to output text and pseudo graphic information of a marquee type. Indicators are implemented in the
informational signs and screens of the gaming machines.
Informational Sign
Equipment of the gaming location intended to display the dynamic of progressive jackpot accumulation and
advertising video. The sign is connected to the system via universal controller (UCB), has its control number
and Dallas ID.
Related words: UCB, Dallas ID, Control Number
TERMTERMS
Input / Output Controller (IOC)
A software module (sometimes a software and hardware module) which is designed to arrange message
processing in the myACP System. IOC receives and processes messages from the intermediate data
gathering devices (GLM) as well as forms commands for the devices connected to the System and sends
them to GLM.
Internal Number
A unique randomly generated card number. The internal number is embedded in the magnetic strip or chip
and hidden from a player.
Related words Printed Number
Jackpot
The money prize, amount of which is defined by a casino Operator. The jackpot amount can be either fixed (a
non-monetary prize is possible) or progressive.
Jackpot Group
Jackpots are grouped to be assigned to a particular type of gaming machines. Jackpot groups are used to
separate bet contributions made in one game from bet contributions made in the other one. Jackpots within a
group are separated by levels called ‘Jackpot Levels’.
Related words Jackpot Level
Jackpot Level
Level of winning probability within the jackpot group. The jackpot with the lowest winning probability is
assigned to the 1st level, with a bit higher probability - the 2nd level, etc. There are 32 jackpot levels
available.
Jackpot Manager
The ‘myACP Jackpot Manager’ application is developed to create and configure jackpots, set jackpot drawing
rules, conditions and schedule as well as create a group of gaming devices intended for drawing a jackpot.
INTRODUCTION
Jackpot Type
The myACP System shows three types of jackpots: Normal Progressive, Mystery Progressive, and Lucky
Chance.
Related words Normal Progressive, Mystery Progressive, Lucky Chance
Location
Premises where gaming machines, informational signs, communication devices, etc. are used, maintained,
stored or repaired. The location types are as follows:
• •Gaming location is intended for operating and testing the gaming equipment (casino, pavilion, testing
location, etc.)
• Non-gaming location is intended for repair and storage of the gaming equipment (service zone,
warehouses, etc.)
Related words Gaming Location, Non-Gaming Location, Location Type
Location Group
Group of gaming locations with common features. There are 2 types of location groups – normal group and
drop group.
Related words Normal group, Drop group
Location Type
There are 5 types of location – 2 gaming locations (gaming location and testing location) and 3 non-gaming
locations (service zone, warehouse and storage). These locations can be grouped for ease of use.
The type of location determines its intended purpose.
Related words Gaming Location, Testing Location, Service Zone, Storage Location, Warehouse
TERMTERMS
Loyalty
An option of the Loyalty module within the myACP system. It enables you to set a time of promotions held in
each gaming location drawn on the gaming machines among certain player cardholders. If during such a
promotional session a player wins a certain amount of money per game which is defined as a win threshold,
they are awarded with a ticket (or several tickets in direct proportion to the winning amount) which can be
then used for participating in a Lottery.
Related words Bonus Club, Promotion
Lucky Chance Jackpot
An option of the myACP System, which enables to arrange the special type of jackpot where a random
number of prizes (monetary or non-monetary) are drawn several times per day within the established
intervals. The hit moment is determined by the System within a set interval.
Related words Mystery Progressive , Normal Progressive
Lucky Chance Progressive Jackpot
A progressive subtype the Lucky Chance Jackpot with the monetary prize amount, which is accumulated
during the interval set for the jackpot drawing. The hit moment is determined by the System within the set
interval. The jackpot drawing within each interval is compulsory.
Related words Mystery Progressive, Normal Progressive
Lottery Promotion
A loyalty promotion campaign, which is held according to the certain conditions and schedule defined by the
Operator. During the lottery promotion, the players earn loyalty points that can be then exchanged for either
Promo or Lottery tickets.
Related words Promotion, Loyalty, Promo Ticket
Local Jackpot
A jackpot drawn within one or several gaming locations of a casino.
INTRODUCTION
Machine Register Form
A table which reflects the time-ordered meter readings taken during the gaming machine operation. The
financial accounting is based on these meter readings. This form is generated automatically for each gaming
machine after its registration in the System.
Related words: Gaming Machine
Magnetic Card
A magnetic stripe card made of plastic is a sort of player’s card that contains data embedded in a strip
composed of iron particles in plastic film. The front of the card contains identifying information, such as the
cardholder’s name and the issuing company’s name, while the magnetic stripe resides on the back.
Related words: Loyalty, Bonus Club
Main Cash Desk
The workstation of a senior cashier (supervisor) who is in charge of all money transactions and cash desk
documents of the gaming location.
Related words: Cash Desk, Operation Cash Desk, Count Room
Major Repair
The status of the out-of-order equipment which is under extensive repair in the repair zone.
Related words: Repair Zone
Manager of Gaming Location
A person responsible for the equipment and work arrangement in the gaming location.
Related words: Gaming Location
Message Template
A set of commands and text symbols intended for displaying information on the informational signs.
Commands define the order and the form of the information to be displayed.
Related words: Informational Sign
TERMTERMS
Multigame Gaming Machine
A type of gaming machines which enables several games to be installed on one gaming machine.
Multigame Jackpot
A group of Normal Progressive jackpots unified for the multigame gaming machines. Multigame jackpots are
supported by the multigame gaming machines.
Multilevel Jackpot
A group of jackpots arranged in one game. This option is available for a certain type of gaming machines.
Related words: Jackpot Level
myACP System
The unified system of progressive wins which represents the software and hardware unit for gathering,
storage and processing of information on the gaming machines state and efficiency.
myACP System Database
Common database of the myACP System where all the data received from the devices connected to the
myACP System are stored (messages from the gaming machines, indicators of the information signs,
controllers, GLMs, etc.). The myACP database is created on the base of the Oracle database.
Mystery Progressive Jackpot
A progressive Jackpot for which the hit moment is determined by the System randomly regardless of the
winning combination. The start amount is set according to the Operators will (in contrast to the Normal
Progressive Jackpot). It can be hit on any machine connected to the Jackpot. The Jackpot information is
displayed on the informational signs.
Related words: Normal Progressive, Lucky Chance
INTRODUCTION
Non-Gaming Location
For the ‘Account and Control’ application:
Non-gaming location is intended for repair and storage of gaming equipment (service zone, warehouse, etc.).
Related words: Gaming Location
Normal Group
For the ‘Account and Control’ application:
Locations which are classified by any random features – by location, intended purpose, etc.
Related words: Drop Group
Normal Progressive Jackpot
A progressive Jackpot for which the hit moment is determined by a gaming machine at the moment when the
maximum winning combination is displayed.
Related words: Mystery Progressive, Lucky Chance
TERMTERMS
Octa Jackpot Controller
A functionally complete hardware and software system, which can unite up to 127 gaming machines installed
in one gaming location and ensure operative control of the technical condition of gaming equipment, receiving
of event messages, processing of information regarding malfunctions of the equipment.
Octavian Gaming Management Suite (OGMS)
The OGMS application is developed to work with player cards. It enables a user to register players and issue
player cards, to manage player cards registered in the system and lock/unlock player cards.
Related words: Cashless, Loyalty
OctaVideo
A hardware and software of the OctaVideo sign designed for the myACP System to be used as a
multifunctional visual and sound notification device.
Odometer
A display type of the jackpot progressive win in real time. Two odometer formats are available: integer or
fractional number.
Operational Cash Desk
For the ‘CashDesk’ application:
The cash desk station with a cash register, which interacts with players of the gaming location. In the
operational cash desk, the players can change currency, buy tickets, deposit money to player cards, redeem
winnings for cash, etc.
Related words: Cash Desk, Main Cash Desk, Cash Deck, Count Room
INTRODUCTION
Parameters of Equipment
For the ‚Account and Control‘ application
Various general and particular characteristics of a gaming machine and informational sign, their technical
peculiarities and location.
Personal Data
Players’ personal data the myACP System operates:
• Prefix
• Full name
• Date of birth
• Sex
• Marital status
• Nationality
• ID (type and details)
• Phone number
• Postal address
• Photo
Related words: General Data Protection Regulation (GDPR)
Player
A person who is playing gambling games in the casino or gaming location. The player risks their money in the
urge to get great winning amount. Sometimes, the player wins, sometimes, he loses his money.
Player Card
A plastic card (Magnetic or Smart) used for player identification in the System. The player card can be
additionally connected to the Cashless and/or Loyalty modules.
Related words: Loyalty, Cashless
Player Tracking
Software applications and reports that help track play behavior of players identified by the myACP Systemю
TERMTERMS
Player Tracking Module (PTM)
A multipurpose electronic device designed to maintain additional myACP functionality. Its main purposes are
interaction of the player and the personnel with the System, control of additional equipment connected to the
gaming machine.
Position
A position identifier of the gaming machine. A unique ID number within a gaming location.
Printed Number
An embossed card number imprinted or stamped on the card surface. The printed numbers are successive
within the cards of one type.
Related words: Internal Number
Promotion
A short-term action used to inform and attract players to the gaming locations and to reinforce players’ loyalty
(loyalty bonuses, prizes, and lottery). The promotions are held within the myACP System Loyalty option.
Related words: Loyalty
Promotional Ticket
A complimentary ticket issued to a player for the current promotion. The Promotional tickets cannot
be reedemed for cash but only used for playing on the gaming machine.
Related words: TITO, Ticket, Buyable-Promo-Ticket
INTRODUCTION
Registration
The status of the properly functioning equipment, which will not be put into service until added to the myACP
System database.
Related words: Equipment Status
Repair
The status of the faulty equipment, which requires minor repair directly in the gaming location.
Responsible Gaming Management Suite (RGMS)
The myACP system application developed to track players’ behavior.
Section
A part of the gaming location allocated for the convenience of the space arrangement if a casino is a many-
storied building or it occupies a vast area, etc.
Serial Number
A serial number is a unique, identifying number or group of numbers and letters assigned to the equipment by
hardware manufacturers to track it, usually for quality control. A serial number is indicated by the
manufacturer on the device (equipment) and provided in the accompanying technical documentation.
Server DB
Intel-compatible personal computer with the Back Office-based software. The software is functioning in Linux
environment (SuSe Linux Enterprise 8). The databases are managed by the Oracle database management
system.
TERMTERMS
Service Zone
A location designed for the gaming equipment setting and repair. One or more Service zones cab be in the
Organization. Each Service Zone maintains its assigned group of gaming and testing locations.
Shift
For the ‘CashDesk’ application
A shift of the cash desk station, which was opened and closed by one cashier. The cashier opened the shift is
in charge of closing it. The cashier counts the money in their register at the beginning and end of each shift
and reports the balance.
Related words: CashDesk
Sign Configuration
The set of data on the informational sign settings, including a list of jackpots, information about which is
displayed on the sign, the type of indicator corresponding to each jackpot, a set of notification devices as well
as a set of settings, templates and message sets for each indicator.
Smart Card
A sort of player’s plastic card with an embedded integrated circuit. A payment instrument in cashless
payments.
Related words: Cashless
Software Set
A set of different games under a single name installed on a particular gaming machine.
Storage
1) The status of a newly delivered equipment stored in the warehouse before operation.
2) The status of the equipment, which is not operated and stored in the repair zone.
INTRODUCTION
Storage Location
A location designed to store gaming and related equipment which is not connected to the myACP System yet
or temporarily out of use.
Related words: Warehouse
Supervisor
An employee who is in charge of cash desk work management in the gaming location.
System Template
A generic message template for indicators of the informational signs. The template cannot be edited or
deleted. The message library provides the system templates for each type of indicators.
Test Location
A location designed for testing gaming and related equipment.
Related words: Drop Group, Service Zone
Test Jackpot
Test Jackpot is a standard Jackpot of any Jackpot type (Mystery, Normal, Lucky Chance) created for testing
purposes in the gaming location.
Ticket
A one-time payment document that contains information as follows: the ticket value, the currency, ID of ATM,
the gaming machine or the cash desk where the ticket was printed out, the issuance date, ticket validity, the
name of the gaming location and its address, and the ticket type.
Related words: Cashable Ticket, Promotional Ticket, Buyable Promo Ticket
TERMTERMS
TITO
Ticket-in, ticket-out (TITO) option of the myACP System is developed to work with tickets printed out at the
cash desk or by gaming machines. The tickets can be redeemed for cash or the amount of money
represented on the ticket can be transferred to the credit of the gaming machine or from the gaming machine
to the cash desk, etc.
Token
A round metal or plastic disc that substitutes money in some gaming machine. Tokens have their own
denomination.
Universal Controller Board (UCB)
UCB (Universal Controller Board) is designed to integrate gaming machines in a single information and prize
system. It is a universal multipurpose network controller of the gaming equipment, which has the following
basic purposes: connection of gaming equipment using SAS, GSP, GEP, ASP-5000, X-Series, SyCOM, etc.
protocols; connection of gaming equipment with mechanical meters; connection of LED information displays;
and connection of the OctaPTM. To identify the devices in the network, a chip withe the Dallas ID is
connected to the controller board.
Related words: myACP System, Dallas ID
User Manager
An option of the System website for managing user access rights to the objects of the myACP database.
INTRODUCTION
Value
The amount of money that can be received for something like a ticket, token, etc.
Vendor
A manufacturer of the equipment connected to the myACP System and/or described in the documentation
related to the myACP System.
VIP
For the ‘OGMS’ application
Very Important Person. A person who is accorded special privileges due to their status or importance.
Examples include celebrities, politicians, major employers, high rollers, high-level corporate officers, wealthy
individuals, or any other socially notable person who receives special treatment for any reason. The special
treatment usually involves separation from common people, and a higher level of comfort or service.
Visit
For myACP International: A moment a player enters the gaming location and checks-in. Every check-in is to
one visit.
For myACP Austria: A card check-in when a player enters the gaming location once per gaming day. One
gaming day can show any number of check-ins.
Related words: Gaming Day
TERMTERMS
Warehouse
A particular virtual location where records about sold and written off gaming machines are stored.
Related words: Storage Location
Website
The website of the myACP system enables a user to monitor the main events occurred in the system in real-
time mode, obtain information on Jackpot hits, control over the connection of the gaming machines and signs
to the system, perform remote diagnostics and configuration of gaming devices and generate different
reports.
Related words: myACP System
Work
The status of the working equipment which is operated in the gaming location.
Written Off/Sold
The status of the sold, written off or dismantled equipment.
INTRODUCTION
3 Terms Relating to Gaming Machine
Gaming Machine
Gaming machine is any electronic, electromechanical, video or computerized device or machine which, upon
insertion of cash, tokens, electronic cards, and bills is available to play and operate or simulate the play of a
game including, but not limited to, bingo, poker, roulette, blackjack, keno, and which may deliver or entitle the
Player operating the machine to receive cash, tokens, merchandise or credits that may be redeemed for
cash, tokens, service or merchandise.
Machine ID
When multiple machines and informational signs are connected to the System, each must be assigned a
unique MACHINE ID number before the system is used for the first time. These ID numbers must be
assigned sequentially from 1 to the number of machines in the system.
Cabinet
The cabinet is sturdy construction with a locking system which resists the kind of unauthorised entry. The
cabinet is designed to protect internal components from external abuse. Gaming machine must have an
identification badge permanently affixed to its cabinet by the manufacturer, and this badge must include the
following information: the manufacturer, a unique serial number, the gaming machine model number, and the
date of manufacture. Each cabinet is assigned a list of software sets that can be installed on it
Dallas ID
A unique electronic 12-unit identifier of the gaming machine within the myACP System generated by a special
microchip manufactured by DALLAS Semiconductor Corporation.
Serial Number
A serial number is a unique, identifying number or group of numbers and letters assigned to the equipment by
hardware manufacturers to track it, usually for quality control. A serial number is indicated by the
manufacturer on the device (equipment) and in the accompanying technical documentation.
Machine Register Form
A table reflecting the time-ordered meter readings taken during the gaming machine operation. The financial
accounting is based on these meter readings. This form is generated automatically for each gaming machine
after its registration in the System.
TERMTERMS
Position
The gaming machine position identifier. A unique ID number within a gaming location.
Status
Status is an equipment state characteristic defining its efficiency and location. There are 6 possible
equipment statuses in the myACP System: Registration, Work, Repair, Major Repair, Storage, Written
off/Sold.
Registration
The status of the properly functioning equipment which will not enter into service until it is enrolled in myACP
System database.
Repair
The status of the faulty equipment which requires minor repair. The repair is conducted in the gaming
location.
Major Repair
The status of the out-of-order equipment which is under extensive repair in the repair zone.
Storage
1) The status of a newly delivered equipment stored in the warehouse before operation.
2) The status of the equipment, which is not operated and stored in the repair zone.
Work
The status of the working equipment which is operated in the gaming location.
Written Off/Sold
The status of the sold, written off or dismantled equipment.
Vendor
Manufacturer of the equipment connected to the myACP System and/or described in the documentation of
the myACP System.
Software Set
A set of different games under one common name installed on a particular gaming machine.
INTRODUCTION
Game Mask
Selected set of games from the software set installed on a certain gaming machine.
Software Version
A name/number of the software version installed on the gaming machine.
Machine Type
A type of the gaming device.
Credit
1) Amount of money a player paid to the cash desk or inserted to the gaming machine within which the player
may place his bets.
2) Value of one credit in minimum currency units specified for a gaming machine.
Drop box
Drop box is a container located inside a gaming machine where excess coins are diverted from the hopper.
The contents of drop boxes are collected and counted by the casino on a scheduled basis.
Hopper
Hopper is a container where the coins that are immediately available for payouts are held. When the hopper
capacity is reached, a coin diverter automatically redirects, or "drops", excess coins into a drop box.
Hopper Capacity
Quantity of coins/tokens that a hopper can accept.
Token
A round metal or plastic disc that substitutes money in some gaming machine. Tokens have their own
denomination.
Token Denomination
Value of one token specified for the gaming machine in monetary terms.
Maximum Bet
The maximum bet amount (in credits) for the gaming machine.
Minimum Bet
TERMTERMS
The minimum bet amount (in credits) for the gaming machine
INTRODUCTION
Theoretical Payout Percentage
Return to player (RTP). Payout as winnings percentage of the money that is wagered by players Theoretical
payout percentage is set by the EGM settings at the factory.
Minimum RTP %
The minimum allowable return percentage. By default, Min. RTP, % = Theoretical %
Maximum RTP %
The maximum allowable return percentage. By default, Max. RTP % = Theoretical %
Protocol
Communication protocol type used by the gaming machine.
4 Terms Relating to Location
Location
Premises where gaming machines, information signs, communication devices, etc. are used, maintained,
stored or repaired. The location types are as follows:
• Gaming location is intended for operating and testing the gaming equipment (casino, pavilion, testing
location, etc.)
• Non-gaming location is intended for repair and storage of the gaming equipment (service zone,
warehouses, etc.)
Location Type
There are 5 location types – 2 gaming locations (gaming location and testing location) and 3 non-gaming
locations (service zone, warehouse and storage). These locations can be grouped for ease of use.
Gaming Location
A location (pavilions, casinos, etc.) designed to use and operate gaming equipment. Each gaming location
should be assigned to one of the drop groups.
Test Location
A location designed for testing gaming equipment.
TERMTERMS
Service Zone
A location designed for the equipment setting and repair.
Storage Location
A location designed to store gaming equipment which is not connected to the myACP System yet or
temporarily out of use.
Warehouse
A particular virtual location where records about sold and written off gaming machines are stored.
Location Group
Group of gaming locations which have common features. There are 2 types of location group – normal group
and drop group.
Drop Group
The grouped gaming or testing locations for which the same Drop schedule is set. One location can be
included in one Drop group only.
Drop
Procedure of taking the machine meter readings. Drop is performed once a day (or several days) according to
a certain schedule. The results of the drop are registered in the machine register form.
Normal Group
Locations which are classified by any random features – by location, intended purpose, etc.
Manager of Gaming Location
An employee responsible for the gaming equipment and work arrangement in the gaming location.
Section
A part of the gaming location allocated for the convenience of the space arrangement if a casino is a many-
storied building or it occupies a vast area, etc.
Bank
A part of a section of a gaming location.
INTRODUCTION
Gaming Day
The officially established duration of a working day at the gaming location, the beginning and/or the end of
which does not necessarily correspond to the beginning and/or the end of the calendar day (e.g. from
07:00:00 of one calendar day until 06:59:59 of the next calendar day).
Attendant
An employee that serves players in the gaming location. Interacts with players and ensure that they have a
pleasant experience, explains them how to play games on the gaming machines.
5 Terms Relating to Cash Desk
Cashier
Casino employee who maintains all funds entrusted to him/her on a shift basis; providing prompt, friendly,
and courteous service to all guests.
Cash Desk
The place in a casino intended to store and handle cash and cash equivalents.
Cash Desk Station
The cash desk with the designated functionality depending on a type of the cash desk station, i.e.
operational cash desk, main cash desk, chip bank, central cash desk, etc. The cash desk station can be a
workstation at a time.
Main Cash Desk
The workstation of the senior cashier (supervisor) who is in charge of all the money transactions and cash
desk documents of the gaming location.
Operational Cash Desk
The cash desk station with a cash register, which interacts with players of the gaming location. In the
operational cash desk, the players can change currency, buy tickets, deposit money to player cards,
redeem winnings for cash, etc. Several operational cash desks may work in a gaming location at a time.
Count Room
The cash desk station, which is designed to register bill / coin /ticket removal from the gaming machines /
ATMs. The count room can be either an individual cash desk station or the additional
TERMTERMS
Central Cash Deck (Headquarters)
For myACP Austria - the name of the website section which deals with both the gaming locations and
banks. The central cash desk sets up document templates and defines a list of cash desk transaction
documents fir printing.
The central cash desk is not a cash desk station.
For myACP International - the name of the website section which sets up document templates and defines
a list of cash desk transaction documents for printing.
Shift
A shift of the cash desk station, which was opened and closed by one cashier. The cashier opened the shift
is in charge of closing it. The cashier counts the money in their register at the beginning and end of each
shift and reports the balance.
Opening Amount
Amount of money (balance) at the cash register at the beginning of the shift.
Closing Amount
Amount of money (balance) in the cash register at the end of the shift.
Mismatch
Discrepancy between an actual cash desk balance (opening or closing amount) and the cash desk
transaction balance.
Attendant
An employee of the gaming location who is interacting with players. The attendant is in charge of
registration of players at entrance to the gaming location (OGMS). The attendant tends gaming machines;
explain how to play games and pays out handpays to the players as well.
Supervisor
An employee who is in charge of cash desk work management in the gaming location.
Clearance
Removal of cash and coin boxes from the gaming machines to count money and submission to the count
room.
Bills
Banknotes of different denominations.
INTRODUCTION
Coins
Coins of different denominations.
6 Terms Relating to Player
Player
A person who is playing gambling games in the casino or gaming location. The player risks his money in the
urge to get great winning amount. Sometimes, the player wins, sometimes, he loses his money.
Birthday
Player’s date of birth
ID Type
An identity document used for verifying the player’s identity.
ID Number
A number of the identity document presented by a player.
Visit
For myACP International: A moment a player enters the gaming location and checks-in. Every check-in is to
one visit.
For myACP Austria: A card check-in when a player enters the gaming location once per gaming day. One
gaming day can show any number of check-ins.
TERMTERMS
7 Terms Relating to Jackpot
Jackpot
The money prize, amount of which is defined by a casino Operator. The jackpot amount can be either fixed
(a non-monetary prize is possible) or progressive.
Global Jackpot
A jackpot drawn in all gaming locations of a casino.
Local Jackpot
A jackpot drawn within one or several gaming locations of a casino.
Mystery Progressive Jackpot
A progressive Jackpot for which the hit moment is determined by the System randomly regardless of the
winning combination.
Normal Progressive Jackpot
A progressive Jackpot for which the hit moment is determined by a gaming machine at the moment the
maximum winning combination is displayed.
Lucky Chance Jackpot
An option of the myACP System, which enables to arrange the special type of jackpot where a random
number of prizes (monetary or non-monetary) are drawn several times per day within the established
intervals. The hit moment is determined by the System within a set interval.
Jackpot Subtype
Two subtypes of the Lucky Chance jackpot: Fixed Prize и Progressive.
Lucky Chance Progressive Jackpot
A progressive subtype the Lucky Chance Jackpot with the monetary prize amount, which is accumulated
during the interval set for the jackpot drawing. The hit moment is determined by the System within the set
interval. The jackpot drawing within each interval is compulsory.
Lucky Chance Fixed Prize
INTRODUCTION
The subtype of the Lucky Chance Jackpot with a fixed prize. The hit moment is determined by the
System within a set interval. A prize or even several prizes are drawn within each interval as a must.
Jackpot Group
Jackpots are grouped to be assigned to a particular type of gaming machines. Jackpot groups are used to
separate bet contributions made in one game from bet contributions made in the other one.
Jackpot Level
Level of winning probability within the jackpot group. The jackpot with the lowest winning probability is
assigned to the 1st level, with a bit higher probability- the 2nd level, etc. There are 32 jackpot levels
available.
Multigame Jackpot
A group of Normal Progressive jackpots unified for the multigame gaming machines.
Reset Amoun
A Jackpot initial amount allowed by a gaming operator. Accumulation of the progressive winning amount
starts with this value. Once the Jackpot is hit, the Jackpot amount is automatically reset to this value.
Min Hit Amount
The minimum winning amount upon reaching of which the Jackpot can be hit (available for the Mystery
jackpot only).
Max Amount
The maximum winning amount of the jackpot accumulation which is required to stop further accumulation.
Default Pct, %
Percentage of contributions to the jackpot set by default.
Base Pct, %
Payout percentage of the Jackpot attributed to the Jackpot reset amount.
Hidden Share
Jackpot contribution share added to the Jackpot start amount at every next drawing.
Test Jackpot
TERMTERMS
Test Jackpot is a standard Jackpot of any Jackpot type (Mystery, Normal, Lucky Chance) created for testing
purposes in the gaming location.
8 Terms Relating to Ticket
TITO
Ticket-in, ticket-out (TITO) option of the myACP System is developed to work with tickets printed out at the
cash desk or by gaming machines. The tickets can be redeemed for cash or the amount of money
represented on the ticket can be transferred to the credit of the gaming machine or from the gaming machine
to the cash desk, etc.
Ticket
A one-time payment document that contains information as follows: the ticket value, the currency, ID of ATM,
the gaming machine or the cash desk where the ticket was printed out, the issuance date, ticket validity, the
name of the gaming location and its address, and the ticket type
Cashable Ticket
A one-time ticket that can be redeemed for cash or used for non-cash transactions.
Promotional Ticket
A free of charge ticket issued to a player for the current promotion. The Promotional tickets cannot be cashed
out but only used for playing on the gaming machines.
Cash out Expiration
A period the cashable ticket is valid. During this period, the player can change the ticket for cash or transfer
credits to the gaming machine.
Promo Expiration
Validity period of a promotion ticket. During this period, a player can transfer credits to the gaming machine.
Ticket Sum Limit
Limit of a ticket (Cashable, Promo or bought in change) which can be printed out at the cash desk by the user
with the ACP_CASHDESK_CASHIER role.
Ticket Status
INTRODUCTION
A current ticket status: Registered, Redeemed, In progress, Expired or Ticket Invalidated.
TERMTERMS
Registered
A printed valid ticket. The registered ticket can be redeemed for cash or its credit can be transferred to the
credit of the gaming machine for further playing.
Redeemed
A ticket is cashed out or its value is transferred to the credit of the gaming machine.
In progress
Intermediate ticket state that occurs when the ticket value is being transferred to the credit of the gaming
machine. If the System works properly, the procedure lasts just for a few seconds. Then its status changes
automatically for ´Redeemed´ (or ´Registered´ if the ticket status has been changed manually).
Expired
A ticket was printed out but not redeemed within the set period.
Ticket Invalidated
A ticket is null and void; cancelled forcibly.
9 Terms Relating to Card
Magnetic Card
A magnetic stripe card made of plastic is a sort of player’s card that contains data embedded in a strip
composed of iron particles in plastic film. The front of the card contains identifying information, such as the
cardholder’s name and the issuing company’s name, while the magnetic stripe resides on the back.
Smart Card
A sort of player’s plastic card with an embedded integrated circuit. A payment instrument in cashless
payments.
Printed Number
An embossed card number imprinted or stamped on the card surface. The printed numbers are successive
within the cards of one type.
INTRODUCTION
Internal Number
A unique randomly generated card number. The internal number is embedded in the magnetic strip or chip
and hidden from a player.
Player Card
A plastic card (Magnetic or Smart) used for player identification in the System. The player card can be
additionally connected to the Cashless and/or Loyalty modules.
Card Status
Card status refers to its state characteristic: Produced, Unregistered, Active, Blocked.
Produced
The card has been issued but not yet assigned to a player.
Unregistered
The card has been assigned to a gaming location but not handed to a player.
Active
The card has been handed over to a player and can be used for playing on gaming machines, money
transfers from/to the card account, etc.)
Blocked
The card is frozen and cannot be used for playing on gaming machines and getting prizes.
Card Type
An obligatory card attribute. Each card type has its own successive numbering of the printed numbers as well
as its own set of options.
Cardholder
A player to whom a player’s card is issued and assigned.
Account Balance
Cashless balance of the account
TERMTERMS
Loyalty Balance
Loyalty point balance of the cards assigned to the Loyalty program.
Card session
Time interval from a moment a card is inserted into the gaming machine and identified until a moment the
card is withdrawn.
10 Terms Relating to Promotion
Promotion
A short-term action used to inform and attract players to the gaming locations and to reinforce players’ loyalty
(loyalty bonuses, prizes, lottery). The promotions are held within the myACP System Loyalty option.
Big Win Promotion
The Loyalty module option which enables you to set a time of promotions which are held in each gaming
location drawn on the gaming machines among certain player card holders. If during such a promotional
session a player wins a certain amount of money per game which is defined as a win threshold, they are
awarded with a ticket (or several tickets in direct proportion to the winning amount) which can be then used
for participating in a Lottery.
Happy Hour Promotion
The loyalty module option, which enables you to set a time for a special promotion in every gaming location.
Points earned during the promotion can be added to the loyalty points and converted for loyalty prizes.
Customer Promotion
The loyalty module option, which enables you to set up and manage promotional campaign in the gaming
location. During the customer promotion, the players are awarded with promotional tickets.
Lottery Promotion
A loyalty promotion campaign, which is held according to the certain conditions and schedule defined by the
Operator. During the lottery promotion, the players earn loyalty points that can be then exchanged for either
Promo or Lottery tickets.
INTRODUCTION
Coupon
A one-time document with a barcode. The coupon has its value and can be used for receiving a prize
represented on its surface. The coupon cannot be used for playing games on the gaming machines and
cannot be cashed out. A player is rewarded with the coupon within a promotional campaign if he/she meets
the requirements of the promotional campaign.
Lottery ticket
A one-time payment document with a barcode. The lottery ticket has its value in loyalty points. It is used to
participate in a lottery, which is held beyond the myACP system. The lottery ticket cannot be used for playing
games on the gaming machines and cannot be cashed out.
Promotion Status
The following promotion statuses are available: Newly Created, Active, Suspended, Cancelled, Closed
(Finished)
Newly Created
The promotion has been created but the information has not been transmitted to the local server yet.
Active
A promotion is held according to its schedule.
Suspended
The promotion is temporarily discontinued.
Cancelled
The promotion is revoked and cannot be resumed
Closed (Finished)
The promotion is ceased automatically according to its schedule.
TERMTERMS
11 Terms Relating to the myACP System Applications
Input / Output Controller (IOC)
A software module (sometimes a software and hardware module) which is designed to arrange message
processing in the myACP System. IOC receives and processes messages from the intermediate data
gathering devices (GLM) as well as forms commands for the devices connected to the System and sends
them to GLM.
Global Link Maker (GLM)
A software module (sometimes a software and hardware module) which is designed for data collecting and
processing received from the universal controllers UCB, for data transmission to the data processing centre of
the myACP System and for the submitting commands from the data processing centre to the UCB controllers.
ACP
Abbreviation for ‘Accounting. Control. Progressive‘– the three basic modules of the myACP System.
•A - Accounting – Accounting and control of financial activity, detailed analysis of the overall performance of
the gaming equipment, generating of reports of various types for any time interval based on information
gathered in real-time.
•C - Control – Operative control of technical condition of gaming equipment and other equipment connected
to the system, receiving of event messages, processing of the equipment malfunction data, and data
protection, storage and processing.
•P - Progressive – Management and support of progressive Jackpot system.
Accounting and Control
The ‘myACP Accounting and Control' application is developed to register and set the gaming equipment
configuration in the system database. The application collects information on the EGM operation in the real-
time mode.
CashDesk
The ‘myACP Cash Desk’ application is developed to manage and control the cash desk operations in the
gaming locations. The application enables a casino staff to monitor, track and share responsibility for a wide
range of the cash desk transactions.
INTRODUCTION
Jackpot Manager
The ‘myACP Jackpot Manager’ application is developed to create and configure jackpots, set jackpot drawing
rules, conditions and schedule as well as create a group of gaming devices intended for drawing a jackpot.
Octavian Gaming Management Suite (OGMS)
The OGMS application is developed to work with player cards. It enables a user to register players and issue
player cards, to manage player cards registered in the system and lock/unlock player cards. The application
works with two additional modules:
• Cashless – the module intended to accept cashless bets and receive rewards.
• Loyalty – the loyalty program intended to attract players.
Cashless
Cashless is an additional module, which is a hardware and software complex that enables to place bets and
receive rewards without cash but by using a Smart Card only, which is a multi-purpose mean of payment in all
gaming locations of a casino.
Loyalty
The loyalty program within the myACP system enables the players who have the player cards to receive
additional prizes and benefits during a game on gaming machines connected to the system.
Responsible Gaming Management Suite (RGMS)
The myACP system application developed to track players’ behavior.
Website
The website of the myACP system enables a user to monitor the main events occurred in the system in real-
time mode, obtain information on Jackpot hits, control over the connection of the gaming machines and signs
to the system, perform remote diagnostics and configuration of gaming devices and generate different
reports.
User Manager
The ‘User Manager’ website option enables to manage user access permissions to the objects of myACP
database.
TERMTERMS
myACP System Database
The overall database of the myACP System where all the data received from the devices connected to the
myACP System is stored (messages from the gaming machines, indicators of the information signs,
controllers, GLMs, etc. The myACP database is created on the base of the Oracle database.
myACP System
The unified system of progressive wins which represents the software and hardware unit for gathering,
storage and processing of information on the gaming machines state and efficiency.
Universal Controller Board (UCB)
UCB (Universal Controller Board) is designed to unite gaming machines in a single information and prize
system. It is a universal multipurpose network controller of the gaming equipment, which has the following
basic purposes: connection of gaming equipment using SAS, GSP, GEP, ASP-5000, X-Series, SyCOM, etc.
protocols; connection of gaming equipment with mechanical meters; connection of LED information displays;
and connection of the OctaPTM. To identify the devices in the network, a chip withe the Dallas ID is
connected to the controller board.
INTRODUCTION
12 Terms Relating to Account
Account Balance
The card cashless balance.
Loyalty Balance
The balance of the loyalty points on the card connected to the loyalty program.
Cashless Operations
• Add credits to the card
• Collect Credits From Card
• Account Adjustment (Cashless)
Money Left by Player
The situation when a player withdraws his player card from the EMG and stops playing, forgetting to transfer
the amount remaining in the credit of the EMG to the account of the Cashless card.

Mu GLS Oo 010000 en

Uploaded by

Copyright:

Available Formats

You might also like

Mu GLS Oo 010000 en

Uploaded by

Document Information

Original Description:

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Mu GLS Oo 010000 en

Uploaded by

Copyright:

Available Formats

Glossary

Document Status: Released

The information contained herein is confidential and proprietary to

NOVOMATIC AG • Wiener Strasse 158 • 2352 Gumpoldskirchen • Austria • Europe

3 Terms Relating to Gaming Machine 31

4 Terms Relating to Location 35

5 Terms Relating to Cash Desk 37

6 Terms Relating to Player 39

7 Terms Relating to Jackpot 40

8 Terms Relating to Ticket 42

9 Terms Relating to Card 44

10 Terms Relating to Promotion 46

11 Terms Relating to the myACP System Applications 48

12 Terms Relating to Account 51

The entries of this glossary are arranged as follows:

Related words myACP System

Accounting and Control

Related words myACP System, IOC

Related words Supervisor, Employee

(The term relates to the ‘Account and Control’ application.)

Related words: Section

Basis Sum = Bet-Win

Big Win Promotion

(The term relates to the Loyalty module of the OGMS application).

Related words: Loyalty, Promotion

Buyable Promo Ticket

Related words TITO

Related words Gaming Machine, Software Set

Card Reader Device (CRD)

Related words OGMS

Related words OGMS, Loyalty

Related words Ticket Type

Cash Desk Station

Central Cash Desk

This term relates to the ‘CashDesk’ application.

Related words CashDesk, Count Room

Related words Gaming Machine

Related words Cash Desk

Corrective Record (C)

For the ‘Accounting and Control’ application

Related words Machine Register Form

For the ‘Account and Control’ application

Related words Promotion, Loyalty, Promo Ticket, Coupon

Related words myACP System

1. For the ‘Accounting and Control’ application

2. For the ‘CashDesk’ application

Related words Machine Register Form, Clearance

For the ‘Account and Control’ application

Related words Drop

Customized schedule of a daily procedure of taking machine meter readings (drop).

Related words Control number, Serial number, Equipment type

For the ‘Account and Control’ application

Application form which provides actual information on the gaming equipment.

General Data Protection Regulation (GDPR)

A jackpot drawn in all gaming locations of a casino.

Related words: Jackpot

Global Link Maker (GLM)