MW Wio RP 070900 en

User Manual
myACP
W eb Interface. General Description
For System Version 7.9.0.0
Document Status: Released

Document Version: 1.0
Document Date: 17.07.2020
Document Layout: Information & Knowledge Management
Research & Development NAG
Document Author: Documentation Department
Research & Development Octavian.SPb
The information contained herein is confidential and proprietary to

NOVOMATIC AG. Possession of this document does not confer any right to
use the information contained herein. Written authorisation from a
NOVOMATIC AG corporate officer is the only vehicle which permits
dissemination or use of the information, methods and processes described in
this document.
NOVOMATIC AG • Wiener Strasse 158 • 2352 Gumpoldskirchen • Austria • Europe

Tel.: +43 2252 606 0 • Fax: +43 2252 606 110 • info@novomatic.com • www.novomatic.com
All technical information contained in this manual has been developed and compiled with great care and has been
reproduced taking advantage of the controlling mechanisms. The manufacturer reserves the right to make
changes to this manual at any time.
NOVOMATIC AG gives no guarantee and accepts no legal responsibility (neither as a liability nor in any other
way) for any errors and consequences that may arise from incorrect statements in this manual or an incorrect use
of this manual.
The author welcomes any notifications of errors or ambiguities. The product names used in this manual may be
registered trademarks and/or brands of the relevant companies belonging to the NOVOMATIC Group. All rights
reserved.
Any forms of reproduction (printing, photocopying, or other forms) of any part of this manual, and any processing,
multiplying and distributing by the use of electronic systems shall be prohibited unless NOVOMATIC AG has
given a written consent.
This manual is part of the device and must be passed on together with the device to any new owner or holder of
the device. It must be kept for the whole time the device is used and must be accessible to the technical staff at all
times.
The instructions contained in this manual must be strictly obeyed.
This manual was created in accordance with the European norm EN 82079-1:2012 and is valid for WEB Interface
of the myACP System version 7.9.0.0 until a newer version is released.
Publisher: Manufacturer:
Octavian.SPb – NOVOMATIC Group of Companies NOVOMATIC AG
Aquatoria Business Centre Wiener Strasse 158
61, Vyborgskaya emb. 2352 Gumpoldskirchen, Austria, Europe
197342 St. Petersburg, Russia, Europe Tel.: +43 2252 606
Tel.: +7 812 380 2555 info@novomatic.com
info@octavianonline.com www.novomatic.com
www.octavianonline.com
Technical Support:
Tel.: +43 2252 606-300 Fax: +43 2252 606-211 support@novomatic.com
2 © NOVOMATIC 07 2020
TABLE OF CONTENTS
Table of Contents
1 Introduction 11
2 Terms and Definitions 12
3 Web Interface Access 13

3.1 Access to Personal Data in Reports 14
4 User Manager 15
4.1 Work Order 15
4.1.1 Before User Registration 15
4.1.2 User Registration 15
4.1.3 User Management 15
4.1.4 Security Policy Settings 16
4.1.5 Notifications to System Administrator 18
4.2 Completing Libraries 19
4.2.1 Library ‘Identity Card Types’ 19
4.2.2 Library ‘Employee Positions’ 21
4.3 User Roles 23
4.3.1 User Roles and Permissions 24
4.3.2 Personal Data Protection 25
4.3.3 Additional User Roles 25
4.3.4 Viewing and Editing the List of Users for Role 26
4.3.4.1 Granting a Role to a Group of Users Simultaneously 27
4.3.4.2 Revoking Role from Group of Users Simultaneously 28
4.4 Web Roles of System Users 29
4.4.1 Creating Web Roles 29
4.4.2 Cloning Web Role 32
4.4.3 Editing Web Role 33
4.4.3.1 Editing Role Name 33
4.4.3.2 Additional Settings of Actions in Reports 33
4.4.3.3 Viewing and Editing List of Users for Web Role 35
4.4.3.4 Granting Web Role to Several Users Simultaneously 36
4.4.3.5 Revoking Web Role from Several Users Simultaneously 37
4.4.3.6 Deleting Web Role 37
4.5 Employee List 39
4.5.1 Registering New Employee 40
4.5.2 Editing Employee Information 41
4.5.2.1 Assigning Locations to Employee 42
4.5.2.2 Assigning Application Roles to Employee 44
4.5.2.3 Assigning Web Roles to User 45
4.5.2.4 Granting Additional Access Permissions to Website Sections Manually 46
4.5.3 Cloning User 47
4.5.4 Cancelling User Password 47
4.5.4.1 Cancelling Password for Group of Users 49
4.5.5 Changing User Password 50
© NOVOMATIC 07 2020 3
TABLE OF CONTENTS
4.5.6 Changing User Category 51

4.5.6.1 Deactivate 51
4.5.6.2 Activate 52
4.5.6.3 Changing Status for Several Users (Deactivate) 52
4.5.6.4 Changing Status for Several Users (Active) 53
4.6 Data Replication 54
5 Website General Description 55

5.1 Main Page 55
5.1.1 Link Menu 56
5.1.1.1 Searching a Report Page 56
5.1.2 Main Page Widgets 57
5.1.2.1 Navigation Bars 57
5.1.2.2 System Information 58
5.1.2.3 Machine Working Results 58
5.1.2.4 Setting up User Widgets 59
5.1.3 Changing Password of Current User 61
5.2 Viewing Reports 63
5.3 Report Parameter Setting Panel 64
5.3.1 Calendar 65
5.3.1.1 Selecting Month 65
5.3.1.2 Selecting Year 66
5.3.1.3 Setting Exact Time for Report 68
5.3.2 Search on Report 69
5.3.3 Report View Settings 69
5.3.4 Information Line 70
5.3.5 Grouping Report Records 71
5.3.5.1 Summarizing Data by Groups 72
5.3.5.2 Total Sums in Reports 72
5.3.6 Sorting Report Records 73
5.3.7 Filtering Report Records 74
5.3.8 Column Visibility in Report Table 75
5.3.9 Dragging Columns Records 75
5.3.10 Adding Calculated Fields to Report 76
5.3.11 Report Layout 79
5.3.11.1 Creating Layout 79
5.3.11.2 Creating Common Layout 80
5.3.11.3 Viewing Created Layout 81
5.3.12 Editing Layout 81
5.3.13 Deleting Layout 82
5.3.14 Building Charts and Diagrams Based on Report Data 82
5.3.14.1 Viewing a Chart with Previously Saved Parameters 87
5.3.14.2 Managing a Chart 88
5.3.15 Pivot 89
5.3.15.1 Saving Pivot Settings 93
5.3.15.2 Changing report view 94
5.3.16 User Role Settings 96
TABLE OF CONTENTS
6 Admin 98
6.1 Setting Time and Currency Display 98
7 Web Pages 100

7.1 Gaming Location Pages 100
7.2 Location Device List 101
7.2.1 Finishing Gaming Day 102
7.3 List of GLM Devices 103
7.4 Device Webpages 105
7.4.1 Device Information 107
7.4.2 Messages from Devices 114
7.4.3 Actions 114
7.4.3.1 GLM Statistics 115
7.4.3.2 UCB Software Version 116
7.4.3.3 Restart UCB 116
7.4.3.4 UCB RAM Clear 116
7.4.3.5 Machine Lockup 117
7.4.3.6 Bill Acceptor Lockup 117
7.4.3.7 Configuration 118
7.4.3.8 Sign Configuration 120
7.4.3.9 Jackpot 121
7.4.3.10 Reboot Templates 122
7.4.3.11 Report a Malfunction 123
8 Audit. User Actions 124

8.1 Big Win Manual Actions 124
8.2 EGM Meters Change 124
8.3 EGM Parameters Change 126
8.4 Gaming Day End Change History 127
8.5 Jackpot pct. Change 127
8.6 Jackpot Parameters Change 128
8.7 Location Change 128
9 Bills Accounting 129

9.1 User Roles 129
9.2 Planning Stacker Removal 130
9.3 Stacker Removal 133
9.3.1 Registering Removal Manually 133
9.3.2 Cancelling Scheduled Stacker Removal 134
9.4 Transaction Processing 134
9.4.1 Scenarios of Stacker Removal 134
9.4.1.1 Manual Removal Registration 136
9.4.1.2 Semiautomatic Removal Registration 137
9.4.1.3 Deleting a Record from ‘Transaction Processing’ Report 139
9.5 Completing Removal 140
9.6 Reports 141
9.6.1 Reconciliation Report (Bills and Coins) 141
9.6.2 Machine Summary 142
TABLE OF CONTENTS
9.6.3 Transactions Audit 143
10 Brief Fin Reports 144

10.1 Drop-to-Drop 144
10.2 Real Time 144
11 CashDesk Reports 145

11.1 All Cashdeck Transactions 146
11.2 ATM Transactions 146
11.3 Cage Summary 146
11.4 Cash Book 147
11.5 Cash Daily Monthly 148
11.6 Payments over 1000 Euros 148
11.7 Reconciliation Report (Meters-Cash) 149
11.8 Shift Transactions 149
11.9 Cage-Meters 150
11.10 Detailed Reconciliation Report 151
11.11 Tickets Counting, Variance 152
12 Central Cashdesk 153

12.1 Document Template Print Settings 154
12.2 Viewing Template History 155
12.3 Editing Document Template 155
12.4 Currency Rates 157
12.4.1 Changing Current Rates 157
12.4.2 Currency Rates History 158
13 Downloads 159
14 Equipment 160
14.1 Machine Configuration 160
14.2 UCB Update 162
15 Financial Reports 163

15.1 Cards Transaction by EGM 163
15.2 Cashless Reconciliation by Locations 163
15.3 Cashless Reconciliation by Machines 163
15.4 Deleted Cashback 164
15.5 Manual Closing of Gaming Day 164
15.6 Gaming Days History 165
15.7 Hourly Meters 165
15.8 Locations’ Cash Flow 166
15.9 ‘Locations’ Cash Flow Daily’ 167
15.10 Machine Register Form 168
15.11 Machine Performance 169
15.12 Machines Cash Flow 169
15.13 Machines Cash Flow (Position) 170
15.14 Machines Cash Flow Daily 170
15.15 Machines’ Cash Flow (Position, Grouped) 171
15.16 Machines Current Result 171
TABLE OF CONTENTS
15.17 Overflows and RAM Clears 171

15.18 Real Time 172
15.19 Shift Results (Machines) 173
15.20 Tickets Reconciliation 174
15.21 Tickets (Detailed) 174
15.22 Tickets Expiration 175
15.23 Tickets In Progress 175
15.24 Tickets Liability Change 176
15.25 Tickets Liability Change (by Location) 177
15.26 TITO Liability 178
15.27 TITO Liability (Period) 178
16 Floor Monitor 179

16.1 Start Up 179
16.2 General View and Control Buttons 180
16.2.1 General View 180
16.2.2 Toolbars 181
16.2.2.1 Scheme Control Panel 181
16.2.2.2 Main Toolbar 181
16.3 Scheme Settings 183
16.3.1 Grid Lines 183
16.3.2 Machine Statuses 183
16.3.2.1 Viewing Display and Event Notification Settings 185
16.4 Creating Location Scheme 186
16.4.1 Creating Location Scheme by Copying 188
16.5 Editing Scheme 189
16.5.1 Arranging Machines on Scheme 190
16.5.1.1 Rotating Machine on Scheme 192
16.5.1.2 Dragging / Rotating Group of Machines on Scheme 193
16.5.1.3 Centering Machine on Scheme 195
16.5.1.4 Dragging/Showing/Hiding Machine Numbers 195
16.5.1.5 Deleting Machine from Scheme 197
16.5.2 Deleting Scheme 198
16.6 Monitoring Gaming Location 199
16.6.1 Automatic Refreshing of Scheme Data 199
16.6.2 Viewing Machine Information 200
16.6.3 Viewing Previous Machine Status 200
16.7 Metrics Analysis 201
16.7.1 Heat Map Report 201
16.7.1.1 Saving Heat Map Report 203
16.7.2 Attendant Payments Report 203
17 Fingerprint/RFID Behavior Settings 204

17.1 Editing Amount Ranges 205
TABLE OF CONTENTS
18 IOC and GLM Config 207

18.1 List of Connected IOCs and GLMs 207
18.1.1 Registering IOC Module 208
18.1.2 Registering GLM Module 209
18.1.3 Viewing GLM 211
18.1.4 Changing Connection between GLM and IOC 212
18.1.5 Deleting GLM with all Channels 213
18.1.6 Deleting IOC 214
18.2 Reports 215
18.2.1 Central Processes 215
18.2.2 Central processes restart history 215
18.2.3 Central Processes Version History 216
18.2.4 GLMs Configuration History 216
18.2.5 GLMs Versions History 216
19 Jackpots 217
19.1 Jackpots. Current Values Report 217
19.2 Paid Jackpots 219
19.3 Points for Jackpots 220
19.4 Paid Jackpots for Period 220
19.5 Payout Summary 220
19.6 Standalone Jackpot Hits 220
20 Mech. Meters Sync 221

20.1 Audit 221
20.2 Synchronization 221
21 Player Tracking 223

21.1 Active Anonymous Sessions 223
21.2 Awarded Big Win Tickets 223
21.3 Find Player 224
21.3.1 Player’s Sessions 225
21.3.2 Account Log 225
21.3.3 Summary Player’s Data 227
21.3.4 Player Visits 229
21.3.5 Player Sessions by Machines 229
21.3.6 Transferred Cashback 230
21.4 Fingerprints Enrollment History 230
21.5 Finished Anonymous Session 230
21.6 Games by Players 231
21.7 Players on Site 231
21.8 Players by Date 232
21.9 Players’ Check-ins 232
21.10 Check-ins Summary by Country 232
21.11 Check-ins Summary by Day 232
21.12 Customer Promotions Detailed 233
21.13 Churn Control 233
21.14 Current Balances 234
TABLE OF CONTENTS
21.14.1 Player’s Account Log 235

21.15 Drop by Players 235
21.16 Players Drop by Period 236
21.17 Money Left 238
21.18 Player Sessions Detailed 239
21.19 Prizes to Tickets Reconciliation 240
21.20 Player's Profile Change Log 240
21.21 Promo Cashless Expiration History 241
21.22 Reserved Transactions 241
21.23 Reserved Transaction History 242
21.24 TOP Reports 243
21.24.1 Top Games Played 243
21.24.2 Top High Rollers 243
21.24.3 Top Hours Spent 243
21.24.4 Top Loss 244
21.24.5 Top Win 244
21.25 Transferred Prizes by Machine 244
22 Reports 245
22.1 Access Personal Data 245
22.2 Declaration of Consent 245
22.3 Drop Errors 245
22.4 Floor Synchronization 246
22.5 Lost UCB-Machine Connection 246
22.6 Messages from Devices last 24 hours 246
22.7 Offline GLM Statistics 246
22.8 Offline Devices 247
22.9 Unassigned Devices 248
22.10 Unattended credits 248
23 Slip Printer 249

23.1 Selecting Slip Templates 249
23.1.1 Editing Template 250
23.1.2 Uploading New Template 251
23.1.3 Template History 251
23.2 List of Pending Slips 252
23.2.1 Printing Slip 253
23.2.2 Printing Slip Copy 254
23.2.3 Printing Hopper Refill Slip 255
24 Statistics 257
24.1 EGM Games Detailed 257
24.2 EGM RTP Analysis 257
24.3 Locations' Occupancy 257
24.4 Game Stat by Machine 258
24.5 Games Performance 258
24.6 Games Analysis 258
24.7 Roulette Win Numbers 259
TABLE OF CONTENTS
25 Technical Performance 260

25.1 Events Analysis Report 260
25.1.1 Report Control Panel 260
25.1.1.1 Selecting Events for Report 261
25.1.1.2 Selecting Machines for Report 262
25.1.2 Generating Events Analysis Report 262
25.1.2.1 Tabular Report 263
25.1.2.2 Meters Deltas Report 267
25.2 Machine Events 268
25.3 Machine Technical Performance 269
25.4 Slot Repair Tracking 269
25.4.1 Creating Repair Record 270
25.4.2 Deleting Record 271
25.4.3 List of Malfunction components 271
25.4.3.1 Adding Components to the Library 272
25.4.3.2 Editing Component 272
25.4.3.3 Deleting Component 273
25.4.4 List of Repair Types 273
Annex A: Transaction Types 274
Annex B: Glossary 276
Annex C: Gaming Machine Meters 279
1
INTRODUCTION
1 Introduction
This document is the general description of the myACP Web Interface.
The WEB Interface enables the personnel on duty to perform the following tasks by means of a web
browser:
• To monitor basic system events in real time;
• To receive the information on Jackpot hits;
• To supervise the communication between the gaming devices and the System;
• To carry out various operations via remote diagnostics;
• To configure gaming devices;
• To receive reports, including the financial ones.
2
TERMS AND DEFINITIONS
2 Terms and Definitions
Administrator - employee responsible for maintaining the website, granting access permissions
for various site sections and information to other users.
User role - level of user access to the website.
Personnel card - plastic card used for personnel authorization within the System and on the
website.
Gaming location - premises where the gaming equipment is used, repaired or stored.
Dallas ID - unique 12-digit number generated by a microchip developed by DALLAS

Semiconductor Corporation. The number is used for equipment electronic
identification within the System.
INFORMATION
The terms commonly used in reports are described in Annex B.
3
WEB INTERFACE ACCESS
3 Web Interface Access
To work with the Web interface, the user must be assigned a login and password via the ‘User manager’
application (for details, see the ‘myACP User Manager’ user manual).
To enter the website, use a standard WEB browser.
The password has a validity period and must be changed after expiration.
Additionally, the following permissions must be granted to the user:
• Permissions to access the selected website;
• Permissions to access the information of the selected websites;
• Access level to access sections of the selected websites.
Input user login and password in the relevant fields and click on the button.
Once the user has successfully logged in, the site home page will be displayed on the screen.
INFORMATION
The (or any other) button enables you to select the language of the interface among those set
in the System.
3
WEB INTERFACE ACCESS
3.1 Access to Personal Data in Reports
Personal data - Players’ personal data which are processed in the myACP System and allow
identifying the player:
Prefix;
Name, surname and patronymic;
Date of birth;
Sex;
Marital status;
Nationality;
Id data (type, series, number);
Phone number (including office number);
E-mail address;
Postal address (country, city/town, street, building number; apartment
number and etc.);
Photo.
NOTE
To view the personal data of the player registered in the System, the user mast be assigned the
ACP_CRYPT_DATA role.
4
USER MANAGER
4 User Manager
4.1 Work Order
4.1.1 Before User Registration
1) Set the System security policy (see chapter 4.1.4) as well as notifications to the system administrator
(see chapter 4.1.5)
2) Fill in the ‘Identity Card Types’ library (see chapter 4.2.1).
3) Fill in the ‘Employee Positions’ library (see chapter 4.2.2).
4) Create WEB roles providing access to the myACP web interface (see chapter 4.4).
4.1.2 User Registration
1) Input the information on the users that will work with the myACP applications and web interface in the
database (see chapter 4.5.1).
2) Assign locations to the users (see chapter 4.5.2.1).
3) Assign user roles defining access to the myACP System applications (see chapter 4.5.2.2).
4) Assign user roles defining access to the website sections (see chapter 4.5.2.3).
5) If it is required, provide additional access or restrict access to website sections to certain users (see
chapter 4.5.2.4).
4.1.3 User Management
For the user already registered in the database, the System allows:
1) Changing user category (see chapter 4.5.6).
2) Cancelling user password (see chapter 4.5.4).
3) Changing user password (see chapter 4.5.5).
4) Adding a new user by cloning the access permissions of an existing one (see chapter 4.5.3).
4
USER MANAGER
4.1.4 Security Policy Settings
The ‘Security Policy’ link opens a page enabling the user to perform security policy settings for working with
the myACP System.
NOTE
The ‘Security Policy’ settings relate only to those System users whose information was added to the
database via the ‘myACP User Manager’ application or via the website.
INFORMATION
The default ‘Security Policy’ configuration contains the minimum and maximum length of login and
password of the database / website user, password expiration time, as well as the number of logon
attempts.
Profile:
‘Quantity of login attempts’ - Maximum allowable number of the incorrect logon attempts.
Once the specified value exceeds, the database access is
disabled;
‘Unlimited attempts’ - The enabled check box shows that the ‘Quantity of logon
attempts’ field value is ignored;
‘Lock Period (days)’ - Quantity of days during which the database access is
disabled (after the ‘Quantity of log attempts’ value has
exceeded);
‘Unlimited Lock Period’ - The activated check box shows that the ‘Lock Period (days)’
field value is ignored;
4
USER MANAGER
‘Password Life Time (days)’ - a scrolling field where you can set the quantity of days after
which the password must be changed;
INFORMATION
Once the ‘Password Life Time (days)’ value has expired, the user will be unable to log on to any
myACP application / website until a new password is created.
‘Unlimited Life Time’ - The enabled check box shows that the ‘Password Life Time
(days)’ field value is ignored.
Database:
‘Minimum length of DB Login’ - Minimum allowable login length (is limited to 30 symbols);
‘Maximum length of DB Login’ - Maximum allowable login length (is limited to 30 symbols);
DB Password:
‘Disallow password same to the login’ The enabled checkbox shows that the user’s login must differ
from the password;
‘Require digit in the password’ - The enabled check box shows that the login must contain
digits;
‘Require punctuation in the password’ - The enabled checkbox shows that the password must
contain punctuation symbols;
‘Minimum length of the password’ - Minimum allowable password length (is limited to 30
symbols).
4
USER MANAGER
4.1.5 Notifications to System Administrator
Enables you to configure the parameters of notification messages on exceeding number of the incorrect
logon attempts sent via e-mail to a responsible employee. All notifications are sent automatically by the
database server in one the following cases:
• The user has exceeded the specified number of entries using incorrect password and continues
making attempts;
• The user tries to enter the System while the access is locked for any reason.
The ‘Notification’ page contains the following fields:

Mail Server - name of the outbound mail server:
‘Mail Server’ - name of the mail server via which the notifications are sent (generally, the name
of the database server sending the notifications is used);
‘Port’ - number of the mail server port;
From sender details:
‘Name’ - sender name
‘E-mail’ - sender e-mail address;
‘To’ - recipient details:
‘Name’ - recipient name;
‘E-mail’ - recipient e-mail address;
‘Cc’ - notification copy recipient’s data:
‘Name’ - name of the copy recipient;
‘E-mail’ - e-mail addresses of the copy recipient.
4
USER MANAGER
Use these buttons to edit the list of copies’ recipients:
- Add new CC e-mail address;

- Edit the selected CC e-mail address;
- Delete the selected CC e-mail address.
INFORMATION
When deleting e-mail address, you will be prompted to confirm your actions:
4.2 Completing Libraries

4.2.1 Library ‘Identity Card Types’
The ‘Identity Card Types’ library enables you to manage the types of identification documents used for user
identification in the myACP System.
To add a new type to the library, follow these steps:
1) Navigate to: Main Menu / User manager / Identity Card Types. The ‘Identity Card Types’ page will be
displayed.
4
USER MANAGER
2) Click on the button.
3) In the ‘Name‘ field, input the ID type.

NOTE
Each name type must be unique. If you try to create a type with already existing name, the following
message will be displayed:
Once created, the type name can be edited – or deleted – .
INFORMATION
When deleting a type, you will be prompted to confirm your actions via this dialog:
The ID type cannot be deleted if it has already been selected for a user description.
4
USER MANAGER
4.2.2 Library ‘Employee Positions’
The ‘Employee Positions’ library is designed as a hierarchical tree, which enables you to manage the
employees’ positions.
To add a new position to the library, follow these steps:

1) Navigate to: Main Menu / User manager / Employee Positions. The ‘Employee Positions’ page will be
displayed.
3) In the ‘Name‘ field, input the position name.

4) Click on the button to confirm your actions.
If you want to add a subordinate position, follow these steps:

1) In the ‘Employee Positions’ library select with the cursor a major position.
3) In the ‘Name‘ field input the position name.
4
USER MANAGER
INFORMATION
A label showing that this position has a subordinate one will be added.
INFORMATION
When deleting a position, you will be prompted to confirm your actions via this dialog:
The position cannot be deleted, if it has already been assigned to a user.
4
USER MANAGER
4.3 User Roles
The role defines user access to certain application/web options and functions. The database administrator
assigns roles to the users.
To view the list of roles for the desktop applications, navigate to: Main Menu / User Manager / App Roles /
‘Application Roles’.
INFORMATION
The list of roles (Roles), role description (Description), and name of the software (Application) are
created during the database setup.
The link in the ‘Role’ column leads to a page containing the names of users to whom this role is assigned
(see chapter 4.3.4).
4
USER MANAGER
4.3.1 User Roles and Permissions
Role Description
ACP_ACCOUNTING_CONTROL Provides access to the ‘myACP Accounting and Control’
application.
ACP_JP_MANAGER Provides access to the ‘Jackpot manager’ application.
ACP_OGMS_CENTRAL Provides access to the central server of the ‘myACP OGMS’
application.
ACP_OGMS_LOCAL Provides access to the local server of the ‘myACP OGMS’
application.
ACP_LOCAL_ACCESS Allows synchronization between the user account data and
the data stored on the local servers of the locations
available to them.
Outdated roles not used in the 7.7.0.0 software version
Role Description
ACP_MACHINE_EVENTS Provides access to the ‘Events Analysis’ application
ACP_SLIP_PRINTER Provides access to the ‘Slip Printer’ application.

ACP_RTR Provides access to the ‘Real Time Report’ application
ACP_ADMIN Provides access to the ‘myACP IOC and GLM Configurator’
and ‘myACP User manager’ applications.
ACP_USERMAN Provides access to the ‘User manager’ application.
INFORMATION
To work with the ‘myACP OGMS’ application, besides the roles providing access to the interface,
the user must be assigned additional roles according to their professional duties.
4
USER MANAGER
4.3.2 Personal Data Protection
Role Description
ACP_CRYPT_DATA Processing personal data.
For the ‘myACP OGMS’ application. Allows the user to view
ACP_SENS_DATA
protected players’ data.
ACP_DPO Data Protection Officer. Allows the user to view via the MyACP
website a report on the myACP System users’ actions performed
on the applications’ pages, forms, dialogs and etc. containing
players’ personal data.
4.3.3 Additional User Roles
Role Description
ACP_FINREPORT_ROLE For the ‘myACP Accounting and Control’ application. Allows a
user to generate financial reports.
ACP_FINREP_ADVANCED For ‘myACP Accounting and Control’ application. Allows a user
to edit machine register forms in the closed game days.
ACP_RECEPTIONIST For the ‘myACP OGMS’ application. Receptionist.
ACP_CASHIER For the ‘myACP OGMS’ application. Cashier.
ACP_CASHLESS_VIEWER For the ‘myACP OGMS’ application. Cashless viewer.
ACP_SUPERVISOR For the ‘myACP OGMS’ application. Supervisor.
ACP_SENS_DATA For the ‘myACP OGMS’ application. Allows a user to view
players hidden data.
ACP_CASHDESK_ADMIN For the ‘myACP Cashdesk’ application. Cash desk station
administrator.
ACP_CASHDESK_CASHIER For the ‘myACP Cashdesk’ application. Cashier.
ACP_CASHDESK_SUPERVISOR For the ‘myACP Cashdesk’ application. Supervisor.
ACP_CASHDESK_MAINCASHIER For the ‘myACP Cashdesk’ application. Main Cashier.
ACP_CASHDESK_ATTENDANT For the ‘myACP Cashdesk’ application. Attendant.
ACP_CASHABLE_TICKET For the ‘myACP Cashdesk’ application. Allows a user to print out
cashable tickets in the cash desk.
ACP_PROMO_TICKET For the ‘myACP Cashdesk’ application. Allows a user to print out
promotional tickets in the cash desk.
ACP_CASHDESK_COUNTROOM For the «Cashdesk» application. Allows a cashier to view the
«Bills, Coins» section.
ACP_CASHDESK_MONEY For the «Cashdesk» application. Allows a cashier to view the
«Money Movement» section.
4
USER MANAGER
ACP_TERMINAL For the «Bonus Club Terminal» application. Allows a user to work
with the terminal.
ACP_CARD_ADMIN For the «Bonus Club Terminal» application. Allows a user to issue
and replace player cards.
ACP_TERMINAL_ADMIN For the «Bonus Club Terminal» application. Allows a user to register
and delete the terminal.
Obsolete roles not used in the 7.7.0.0 version
Role Description
ACP_FLOOR_ADMINISTRATOR For the ‘myACP Floor Monitor’ application. Allows a user to
create, edit and view location maps as well as to view machine
states on the selected map.
ACP_FLOOR_USER For the ‘myACP Floor Monitor’ application. Allows a user to view
machine states on the selected map
4.3.4 Viewing and Editing the List of Users for Role
1) Navigate to: Main Menu / Admin / User Manager / ‘Application Roles’ / ‘Application Roles’ page.
2) Click on the link in the ‘Role’ column of the selected role.
4
USER MANAGER
INFORMATION
For the users to whom this role is assigned in the ‘Access’ column the check box is enabled.
If it is required, you can enable/disable the required check boxes to grant/revoke this role to the
users.
Buttons:
- select all users in the list;
- deselect all users in the list;
- grant role to the selected users (see chapter 4.3.4.1);
- revoke role from the selected users (see chapter 4.3.4.2)
4.3.4.1 Granting a Role to a Group of Users Simultaneously
3) Select the users to whom you want to grant the role.
INFORMATION
To select several names, use standard key board combinations:
- one by one;
- selectively.
4
USER MANAGER
4.3.4.2 Revoking Role from Group of Users Simultaneously
3) Select the users from whom you want to revoke the role.
INFORMATION
- one by one;
- selectively.
4
USER MANAGER
4.4 Web Roles of System Users

4.4.1 Creating Web Roles
NOTE
There are no standard roles defining user access to the myACP website
When creating a role to work with the website, please keep the following order:
• Create a new role;
• Assign permissions, menu items and pages to which the role grants access.
To create the new role:

1) Navigate to: Main Menu / User Manager / Web Roles
‘Name’ - role name;

- ‘Edit role’ – enables you to edit the role (see chapter 4.4.3);
- ‘Delete’ enables you to delete the role (see chapter 4.4.3.6);
- ‘Clone’ enables you to create a new role by cloning the parameters (access
permissions) of an existing one (see chapter 4.4.2).
4
USER MANAGER
3) In the ‘Name Role’ field input the role name.
4) Click on the button to save the new role.
Then assign the required web pages to the role.

1) Select the role.
2) Click on the button ‘Role info’. The ‘Access’ list containing the pages and menu items which can be
assigned to the selected role will be displayed:
3) Select the items by ticking the respective check boxes.
4
USER MANAGER
NOTE
‘Dashboard’ – main page of the site must be assigned to every role or to every user that works with
the site (see chapter 5.1).
INFORMATION
The label to the left of the section name opens the list of its pages.
You can select only certain pages to be available to the users granted the role by ticking the
respective ones.
For information on granting roles to the users, see chapters 4.5.2.3 and 4.4.3.4.
4
USER MANAGER
4.4.2 Cloning Web Role
To speed up the process of role creation you may use the Cloning option:
1) Navigate to: Main Menu / Admin / User Manager / Web Roles / ‘Web Roles’ page.
2) Select the role you want to clone.
4) In the ‘Name Role’ field input a new role name.

5) Click on the button to save your changes.
INFORMATION
‘The cloned role can be edited.
4
USER MANAGER
4.4.3 Editing Web Role
4.4.3.1 Editing Role Name
INFORMATION
The button enables you to edit the role name.
4.4.3.2 Additional Settings of Actions in Reports
Each web page has two compulsory options: receiving database information (Data) and creating report.
Section
name
Report
name
Functions that generate
the report
NOTE
If you disable any of two compulsory option check boxes, the report will not be generated.
Some reports feature expanded functionality and contain additional command options allowing the user to
perform certain actions.
Example:
1) If all the functions are enabled, the ‘Current Status’ report will be as follows:
4
USER MANAGER
Other report functions

(buttons)
Functions to generate the

report
2) If some options are disabled, the ‘Current Status’ report will be as follows:
As it is shown in the example, the option allowing the user to view the ‘Current Status’ report for the
available locations is enabled, while the option allowing the user to perform coin-/bill-clearance is disabled.
4
USER MANAGER
4.4.3.3 Viewing and Editing List of Users for Web Role

2) Select the role.
3) Follow the link.

4) Switch to the ‘Users’ tab.
INFORMATION
For the users who are assigned the selected role in the ‘Access’ column the check box is enabled.
You can enable/disable the required check boxes for the users on this page.
Buttons:
- select all users in the list;
- deselect all users in the list;
- grant web-role to the selected users (see chapter 0).
- revoke web-role from the selected users (see chapter 4.4.3.5)
4
USER MANAGER
4.4.3.4 Granting Web Role to Several Users Simultaneously

2) Select the role.
3) Follow the link.
5) Select the users to whom you want to assign the web-role.
INFORMATION
- one by one;
- selectively.
4
USER MANAGER
4.4.3.5 Revoking Web Role from Several Users Simultaneously

2) Select a role.
3) Follow the link.
5) Select the users from whom you want to revoke the web role.
INFORMATION
To select several users, use standard key board combinations:
- one by one;
- selectively.
4.4.3.6 Deleting Web Role
To delete a web-role from the ‘Web-Roles’ list, first revoke it form all users (see chapter 4.4.3.5).
1) Navigate to: Admin / User Manager / Web Roles
2) Select the role you want to delete.
3) Follow the link.

4
USER MANAGER
5) In the ‘Access’ table sort the records so that the users to whom this role is granted are on top of the
list.
6) Select the users to whom this role is assigned.
7) Revoke the role from the selected users (see chapter 4.4.3.5)
8) Switch to the list of roles.
9) Click on the button next to the role you want to delete.
10) Confirm your actions.
INFORMATION
If the role is still granted to a user, the following info message will be displayed:
4
USER MANAGER
4.5 Employee List
The ‘Employee List’ contains the information on the Company employees: name, surname, Id data, user
logins and passwords to access the database, and their positions in the company.
The ‘Employee List’ must contain the information on all employees that work with the myACP database and
the website, the information can be added either via the ‘myACP User manager’ application (for details see
the ‘ myACP User manager’ user manual) or via the website.
The ‘Employee List’ contains these data:

‘Last Name’ - employee’s surname;
‘First Name’ - employee’s name;
‘Middle Name’ - employee’s middle name;
‘Position’ - employee’s position;
‘Login’ - user login to access the database; the link in the ‘Login’ column opens the
parameter edit form (see chapter 4.5.2);
‘Identity Card Type’ - employee’s ID type;
‘Identity Card Series’ - employee’s ID series;
‘Identity Card Number’ - employee’s ID number;
‘Identity Card Date’ - employee’s ID issued date;
‘E-mail’ - employee’s e-mail;
‘Birthday’ - employee’s date of birth;
‘Action’ - contains two buttons:
- lock employee (see chapter 4.5.6.1);
- unlock employee (see chapter 4.5.6.2);
- ’clone’ employee (see chapter 4.5.3);
‘Inactive’ - the enabled check box indicates that the employee is locked;
‘Password Expired’ - the enabled check box indicates that the user password has expired (see
chapter 4.5.5).
4
USER MANAGER
Buttons:
- add new employee (see chapter 4.5.1);
- operations with groups of employees:
• Lock (see chapter 4.5.6.3);
• Unlock (see chapter 4.5.6.4);
• Cancel password (see chapter 4.5.4).
4.5.1 Registering New Employee
1) Navigate to: Main Menu / User manager /Employee List

3) Fill in the ‘Login’ and ‘Password’ fields for the employees that will work with the myACP System and
the website.
INFORMATION
For the myACP System applications and the website, the same login and password are used.
4) Fill in the obligatory fields: ‘Last Name’ and ‘First Name’.

5) In the ‘Birthday’ field, indicate the employee’s date of birth.
6) From the ‘Position’ drop-down list, select a position of the employee.
INFORMATION
The ‘Position’ list is generated according to the data added to the ‘Employee Positions’ library (see
chapter 4.2.2).
7) From the ‘Identity Card Type’ drop-down list, select a type of the employee’s ID.
INFORMATION
The ‘Identity Card Type’ drop-down menu is generated according to the data added to the ‘Identity
Card Types’ library (see chapter 4.2.1).
4
USER MANAGER
8) Fill in the ‘Identity Card Series’ and ‘Identity Card Number’. In the ‘Identity Card Date’ field input the
ID issue date.
9) Enable the ‘Create another’ check box if you need to add another employee.
CAUTION
The information on the employee can be edited (see chapter 4.5.2).
The information on the employee cannot be deleted. For information on how to lock an employee,
see chapter 4.5.6.
4.5.2 Editing Employee Information

2) Select a user.
3) Click on the link in the ‘Login’ column. The ‘Edit User [login]’ form will be displayed.
The form contains 5 tabs:

Main Info - general information:
‘Login’ - login to access the database. Non-editable field;
‘Password’ - field for entering a new password;
‘Password Expired’ - the enabled check box indicates that the password has expired;
‘Last Name’ - surname of the employee;
‘First Name’ - name of the employee;
‘Middle Name’ - middle name of the employee;
‘Birthday’ - employee’s birth date;
‘Position’ - position of the employee; drop-down list enables you to select the position from
the ‘Employee Positions’ library (see chapter 4.2.2).
‘Identity Card Type’ - employee’s ID type; drop-down list enables you to select the type from the
‘Identity Card Types’ library (see chapter 4.2.1).
‘Identity Card Series’ - series of the employee’s ID;
4
USER MANAGER
‘Identity Card Number’ - number of the employee’s ID;

‘Identity Card Date’ - employee’s ID issue date;
‘E-mail’ - e-mail of the employee.
WEB roles - list of web roles assigned to the employee (see chapter 4.5.2.3);
Application roles - list of roles for working with the myACP applications assigned to the employee
(see chapter 4.5.2.2);
Manual Access - manual adjustment of the level of access to the website functions (see chapter
4.5.2.4);
Locations - list of locations available to the employee (see chapter 4.5.2.1).
4.5.2.1 Assigning Locations to Employee
INFORMATION
This function enables you to restrict access to the software of the Operator’s gaming locations as
well as to type the user login and password in the local software versions of these locations,
providing that the user is assigned the ACP_LOCAL_ACCESS role.
To assign a location to an employee, follow these steps:

1) Navigate to: Main Menu / User manager / Employee List
2) Select the user.
4) Select the ‘Locations’ tab.
4
USER MANAGER
5) In the ‘Access’ column, tick the gaming locations for which you want to grant access to the user.
INFORMATION
When enabling / disabling the check box, the respective info message is displayed:
You do not have to confirm your actions additionally.
6) Ticking the ‘All locations’ check box enables you to select all the gaming locations in the list.
INFORMATION
To revoke access permissions from a gaming location, disable the respective check box.
NOTE
If an employee has access only to certain locations in the list (the ‘All Locations’ check box is
disabled), the location list used for reports’ generation will include only those locations available to
the user and they will be unable to view other locations’ reports.
4
USER MANAGER
4.5.2.2 Assigning Application Roles to Employee
The role defines user access to certain actions and applications of the myACP System.
INFORMATION
The list of roles (Roles), role description (Description), and name of the software (Application) are
created during the database setup and cannot be edited.

2) Select the user.
4) Open the ‘Application Roles’ tab.
INFORMATION
The ‘Application Roles’ tab contains the list of all roles available in the myACP System. Enable /
disable the respective check boxes to grant / revoke roles to / from the user.
5) Tick the role(s) you want to assign to the user.
INFORMATION
When enabling / disabling the check box, the respective info message is displayed:
You do not have to confirm your actions additionally.
4
USER MANAGER
4.5.2.3 Assigning Web Roles to User

2) Select a user.
4) Open the ‘WEB roles’ tab.
INFORMATION
The ‘WEB-Roles’ tab contains the list of all roles ever created on the website (see chapter 4.4).
Enable / disable the check box to grant / revoke roles to / from the users.
5) Tick the required roles.
INFORMATION
The info message on the changes will be displayed. It will be automatically hidden after a while.
4
USER MANAGER
INFORMATION
The link in the role name leads to the ‘Web roles’ page – ‘Users’ tab on which you can view the list
of users to whom this role is assigned (see chapter 4.4.3.3).
Check if the role grants permissions to access the site main page – ' Dashboard’. If not, grant
access manually (see chapter 4.4.3.2 and 4.5.2.4).
4.5.2.4 Granting Additional Access Permissions to Website Sections Manually
Besides the permissioned provided by the assigned role, an employee can be granted additional access
permissions to the certain site sections:
2) Select the employee.
4) Open the ‘Manual Access’ tab.
INFORMATION
The ‘Manual Access’ tab contains the list of all menu items and pages to which the user can be
granted access.
The pages and menu items already available to the user are ticked.
Enable / disable the check box to grant / revoke access to the users.
5) Tick the site section / report to which you want to grant access to the user.
4
USER MANAGER
INFORMATION
An info message on the changes will be displayed. It will be automatically hidden after a while.
4.5.3 Cloning User
To speed up user registration in the System, if, for example, you want to register a user with the same
access permissions as existing one, you may use the ‘Clone’ option:
1) Navigate to: main Menu / User manager / Employee List
2) Select the user.
3) Click on the button in the row of the selected user.
4) Register a new user (see chapter 4.5.1). The new user will be added to the database with the
assigned access permissions.
4.5.4 Cancelling User Password
INFORMATION
The user password to access the database is setup during user registration. The expiration period
is defined by the System security settings (see chapter 4.1.4).
Once the password has expired, the user will be prompted to input a new one when logging in the
System.
The Administrator can change the user password before its expiration (‘Password Life Time (days)’
if required.

2) Select the user.
4
USER MANAGER
4) Open the ‘Main Info’ tab.
5) Enable the ‘Password Expired’ check box.

INFORMATION
The ‘Password Expired’ check box will be enabled in the user list.
NOTE
At the next login, the user will be prompted to input a new password.
Once a password is changed in a myACP application, it will be automatically changed for all the rest
applications as well as for the website.
Fingerprints access remains valid.
4
USER MANAGER
4.5.4.1 Cancelling Password for Group of Users

2) Select the users.
INFORMATION
- one by one;
- selectively.

4) Select the ‘Expire password’ option.
5) In the ‘Confirmation’ dialog, confirm your actions.
4
USER MANAGER
4.5.5 Changing User Password

2) Select a user.
4) Open the ‘Main Info’ tab.
5) In the ‘Password’ field input a new password.

NOTE
Password change cancels the ‘Password Expired’ status (see chapter 4.5.4).
4
USER MANAGER
4.5.6 Changing User Category
4.5.6.1 Deactivate
NOTE
You cannot delete user data from the System. If an employee is discharged, their status must be
changed from ‘Active’ to ‘Inactive’.

2) Select the user.
3) Click on the button in the row of the user.
NOTE
o The user login will no longer be an active link;

o In the ‘Inactive’ column the check box will be enabled;
o The button will be changed to .
The user data will not be deleted from the System. The user can be unlocked at any time (see
chapter 4.5.6.2).
4
USER MANAGER
4.5.6.2 Activate
To unlock a user, follow these steps:

2) Select a user.
4.5.6.3 Changing Status for Several Users (Deactivate)

INFORMATION
- one by one;
- selectively.

4) Select the ‘Deactivate’ option.
4
USER MANAGER
4.5.6.4 Changing Status for Several Users (Active)

INFORMATION
To select several users, use standard key combinations:
- one by one;
- selectively.

4) Select the ‘Activate’ option.
4
USER MANAGER
4.6 Data Replication
The ‘User Manager’ application is located on the myACP central server.

At a regular time interval set during the System setup the following information is transmitted to the local
servers:
• Security settings - to all Operator locations;
• User profiles – to the servers of the locations available for the user;
• User profiles’ lock / unlock information.
From the local to the central server of the myACP System:

• User password changes.
NOTE
Time intervals between servers’ replications are set during the System setup. Therefore, a change
in the ‘myACP User Manager’ application does not lead to an instant local server change.
5
WEBSITE GENERAL DESCRIPTION
5 Website General Description

5.1 Main Page
INFORMATION
The main page appearance is set by default, but each user can set particular widgets.
Interface Name of the

Link menu current user
language
Illustr. 5-1 Example of the main page
Widget area
The main page consists of the following sections:

1) Link menu - Each row provides the sub-menu of links leading to the reports on System events and
device states, and other informational pages.
CAUTION
The link content may vary depending on the user access permissions.
The button shows / hides the link menu on the screen.
1
2) The main page area is designed for the widgets .
1
Only if the respective access permissions are granted.
5
5.1.1 Link Menu
The link menu contains the links to the site pages described in separate chapters of this document. The
pages are grouped by sections.
CAUTION
The visibility of the links and access to the site sections are defined by the user access rights.
The section header contains a triangular marker, which enables you to show / hide the links of this section.
Each link leads to a page containing the respective report.
5.1.1.1 Searching a Report Page
To find the desired report page, use the ‘Search’ box above the link menu.
5
The search is performed by word or partial word. The list will provide only the site sections that contain the
entered word (partial word).
5.1.2 Main Page Widgets
5.1.2.1 Navigation Bars
Each device connected to the System (gaming machine, sign) and each gaming location has a web page.
To switch to a certain web page, input the device ID number or select the name of the gaming location in
the ‘Machine’, ‘Sign’ or ‘Location’ field respectively and click on the button.
NOTE
Devices of different types can have the same ID numbers; use the ‘Machine’ field for the gaming
machines and the ‘Sign’ field for the signs only.
NOTE
The drop-down list of locations contains only those locations available for the user.
INFORMATION
See the detailed description of locations’ web pages in chapter 7.1 and the description of devices’
webpages in chapter 7.4.
5
5.1.2.2 System Information
The information on the System is as follows:

• Quantity of gaming locations (Locations),
• Quantity of gaming machines (Slots),
• Quantity of software sets installed on the gaming machines (Games),
• Quantity of Jackpots.
The left column shows the total quantity of gaming locations, machines and software sets; the right column
shows how many of them are connected to the System.
5.1.2.3 Machine Working Results
Widget is a compilation of the ‘Current machines result’ report (see chapter 15.16) – result of operation of
all machines of the selected location (or all locations) from the beginning of the gaming day till report
generation time.
5
5.1.2.4 Setting up User Widgets
NOTE
Once Administrator has set the widgets of the main website page, this widget arrangement will
become applicable to all new users by default.
Each user can rearrange widgets of the main page. To switch back to the Administrator widgets
click on:
The website users can set up particular widgets displayed on the main page, provided the respective
permissions are granted to them.
1) Open the user toolbar.
2) Select the ‘Edit dashboard’ option.
3) Click on the button to add a widget. A new form for the widget will be displayed on the page:
5
4) Click on .
5) From the ‘Widget’ drop-down list select the name of the widget you want to add.
6) Click on .
7) Use the button to adjust (stretch/shrink) the size of the widget panel. Stretch or shrink the panel
by clicking on the right mouse button.
5
INFORMATION
To delete a widget, click on .
5.1.3 Changing Password of Current User
The current user can change their password to access the System and the website.
1) Open the dashboard.
3) User WEB-profile will be displayed. Select the ‘Reset Password’ tab.
5
4) Change the password.
NOTE
At the next login the user will be prompted to input a new password.
Once a password is changed in a myACP application, it will be automatically changed for all the rest
applications as well as for the website.
Fingerprint access remains valid.
5
5.2 Viewing Reports
The report can contain the following control elements that enable you to set the report view and data
arrangement.
Report parameter Report view Searching in the
Report name
setting bar settings report
Illustr. 5-2 report control elements

Information line Report filters
5
5.3 Report Parameter Setting Panel
• ‘Custom period’ - drop-down list to select the reporting period:
INFORMATION
When selecting a certain reporting period the ‘From’ and ‘To’ fields are filled in automatically and
display the selected period.
The drop-down calendar which enables you to set the reporting period manually. If the ‘Custom
Period’ is not selected or this parameter is lacking, the ‘Date from’ and ‘Date to’ fields can be filled
in manually.
There can be other filters, as for example, the list to select gaming locations:
From the ‘Locations’ drop-down list select the gaming location for which you want to generate the report.
If the report can be generated for several gaming locations, the ‘All Locations’ value will be available.
The list contains only the gaming locations available to the user.
- click to generate the report according the specified criteria.
5
5.3.1 Calendar
The ‘Calendar’ element allows you to set the dates of the reporting period manually.
INFORMATION
If there is no a predetermined list of possible reporting periods, the ‘Date From’ and ‘Date To’ fields
must be filled in manually.
To select the required date within the current month, double-click on it in the drop-down calendarю
5.3.1.1 Selecting Month
By default, the calendar opens on a current year-month-date. To switch to the previous / next month, use
the arrow buttons (left / right) next to the month name.
5
To select another month within the current year, click on the month name.
The form will be as follows:
The current month will be highlighted in blue. Double-click on the desired month.
5.3.1.2 Selecting Year
Open the form on the current year.
5
Switch to the previous / next year by clicking on the respective left / right arrow buttons.
To select another year, click on the form title.
The current ten years will be shown. The current year is highlighted in blue. Select the required year.
To select another ten years, click on the form title.
5
5.3.1.3 Setting Exact Time for Report
Calendar where you can set the exact time.
By default, the time is set to:

Date from 0 hours and 0 minutes.
Date to 23 hours 59 minutes.
Use the up / down arrows to set the required time.
5
5.3.2 Search on Report
The ‘Search’ box in the generated report enables you to select the information by a certain characteristic.
The search is performed by word, part of the word or digit.
The report will provide only those records that contain the inserted text (digits).
5.3.3 Report View Settings
- enables you to build summary tables based on the generated report

(see chapter 5.3.15 on page 89);
- enables you to export report to MS Excel;
- enables you to group report records by the selected column (see chapter 5.3.5
on page 71);
INFORMATION
The button is not contained in all report forms.
- enables to set column visibility in the report table (see chapter 5.3.8 on page
5
- enables you to build charts based on the report data (see chapter 5.3.14;
- enables you to save the created report view (see chapter 5.3.11).
- enables you to create additional calculated fields in the report
INFORMATION
- enables you to print out the report (standard MS Windows option).
5.3.4 Information Line
Total quantity of records in the report
From…to records that are

displayed on the screen
5
5.3.5 Grouping Report Records
INFORMATION
- enables you to group report records by the selected column.
Grouping by currency
If you click on the tab, the list of all report fields will be opened.
The column selected for grouping is highlighted in blue. You can group records by one selected report
column.
Grouping by machine ID
Selection of a column for grouping cancels an earlier one.
5
5.3.5.1 Summarizing Data by Groups
In reports with grouping enabled, numeric columns are summarized separately by each group.
5.3.5.2 Total Sums in Reports
In reports without grouping by currencies, the total values are provided in the bottom row of the table.
5
5.3.6 Sorting Report Records
Data sorting is always used for convenience. When a table is displayed on the screen, it is easier to find the
required information provided the data are arranged properly.
Simple sorting where the data are arranged in ascending or descending order by certain column is
used in the report tables.
Sorting buttons
Tringle markers to the right of the title enables you to change the sorting direction in the selected column.
NOTE
Sorting by one column cancels sorting by the other one.
5
5.3.7 Filtering Report Records
The main difference between filtering and sorting is that during filtering the records that do not meet the
selection criteria are hidden (but not deleted), while during sorting, all records are displayed and only their
order changes.
Filtering field
Each report of the web-interface contains its own set of fields by which you can filer records.
Cancels filter
INFORMATION
If you select a value from the list of criteria, only those records matching your filter will be displayed
in the report. You can also filter records by several fields simultaneously.
5
5.3.8 Column Visibility in Report Table
The tab contains the list of all report fields.
INFORMATION
Highlighted in blue – column is visible in the report table.
Highlighted in grey – column is not visible in the report table.
5.3.9 Dragging Columns Records
Table columns can be arranged in any convenient order.
To move a column to another position, move the pointer over the column title and drag the column to a new
position, and then release the mouse button.
5
5.3.10 Adding Calculated Fields to Report
- opens the ‘Calculated fields’ form which enables you to create additional
calculated fields in reports.
To add a new column, follow these steps:

2) In the ‘Title’ field input the name of the new column.

3) From the ‘Type field’ drop-down list select one of these options:
o Integer
o Number
5
4) Enable the ‘Group Sum’ check box (summarizing by groups) and / or ‘Total Sum’ (summarizing by
the whole report), if required.
5) Place the cursor in the ‘Formula’ field.
6) Start typing the name of the first formula parameter. A list of report parameters (columns) which
contain the inserted word (part of the word) will be displayed.
NOTE
Here and throughout the web interface the drop-down lists are not generated separately for text
and numeric parameters. The formula parameters are selected by user.
7) From the drop-down list select the required parameter and press .
5
8) Input the operator’s sign.
9) Input the next formula parameter.

10) Repeat steps 7-9 if required.
NOTE
To edit the inserted formula, switch between the inserted parameters and operators, use
the → and ←.keys. By using these keys, you can add the missed operator or parameter.
5
5.3.11 Report Layout
On the website you can make the following settings for the report:
• Column visibility;
• Order of columns in the report form;
• Calculated fields;
• Sorting by columns;
• Grouping.
Once the required settings are made, you can save this layout for further use, for example, for the other
reporting period.
5.3.11.1 Creating Layout
To create a layout, follow these steps:

1) In the generated report form, open the ‘Grid layout’ menu.
2) Select the ‘Save layout’ item.
5
3) In the ‘Name layout’ field insert the name of the layout and click on the button.
INFORMATION
The created layout will be saved in a separate report tab which will be available only for the user
who created it.
5.3.11.2 Creating Common Layout
To create a common layout, follow these steps:

1) In the generated report form open the ‘Grid layout’ menu.
2) Select the ‘Save common layout’ item.
5
3) In the ‘Name layout’ field insert the name of your layout and click on the button.
5.3.11.3 Viewing Created Layout
Layouts are displayed in the report as separate tabs next to the ‘Grid layout’ tab.
One more layout tab

Opened layout tab
The active layout is highlighted in blue.
5.3.12 Editing Layout
To edit a layout, follow these steps:

1) Select the tab of the layout you want to edit.
2) Edit the required parameters.
3) Open the layout menu.
4) Select the ‘Replace with current layout’ item.

5) The updated layout will be saved.
5
5.3.13 Deleting Layout
To delete a layout, follow these steps:

1) Select the tab of the layout you want to delete.
2) Open the layout menu.
3) Select the ‘Delete’ item.
5.3.14 Building Charts and Diagrams Based on Report Data
- opens the ‘Build chart’ form which enables you to build charts based on the
report data.
5
- enables you to select one of these options:

• Line graph
• Area chart
• Pie chart
• Bar chart
The ‘Build chart’ form contains the following fields and control elements:
‘Name’ - field to input the chart name;
‘Axis X’ - drop-down list to select the parameter and the X coordinate axis name;
‘Axis Y’ - drop-down list to select the parameter and the Y coordinate axis name. The Y
axis is a vertical axis of the two-dimensional chart which is designed to display
numerical values (Value).
NOTE
Here and throughout the web interface the drop-down lists are not generated separately for text
and numeric parameters. The purpose of parameters for the formula are conditioned only by the
user choice.
INFORMATION
For convenience:
Xaxis – horizontal axis of the two-dimensional graph designed to display categories (Category or
Datetime).
X axis – text axis or date axis. The X axis should contain the non-numeric data or numeric
categories that are not values with equal intervals.
The date axis contains the dates in chronological order with equal intervals or basic units of
measures, e.g.: number of days, months, years.
- category – area within which the numeric values are compared;

- numeric values that are compared within the selected category;
- ‘date and time’ category is used to display the numeric data changes in
chronological order;
- no items selected.
Buttons:
- save the set graph parameters as a separate view;
- build a chart;
- close the ‘Build chart’ form.
5
INFORMATION
To successfully build a chart, make sure that one category (Category or Datetime) is specified and
one or several parameters (Value) are selected.
If the Category (Datetime) or Value is not selected, the following message will be displayed:
The chart shows the total percent of return by each gaming location:
Category → Location
Value → Theor. percent
You can also set several numerical parameters for the selected category.
- enables you to add additional parameters to the graph to identify dependencies
and make comparison;
- no additional parameters. The total data are displayed only for the parameter
selected in the ‘Axis Y’ field (value);
- display the numeric value selected in the ‘Axis Y’ field (value); it is highlighted in
different colors in the graph and in the legend depending on the value of the
parameter selected from the ‘Series’ drop-down list.
5
The chart shows the total percentage of return by each gaming location in relation to the cost of
one credit set for the gaming machine.
- enables you to select additional numeric parameters from the drop-down list to
be displayed in the same chart.
NOTE
Selection of additional parameters from the drop-down list for comparison is conditioned only
by the user choice.
It is suggested that the data in the chart is displayed in the same numeric range or by sense
(e.g.: theoretical rate of return and real rate of return).
5
NOTE
To compare parameters, select from the ‘Series’ drop-down list the parameter selected
from the ‘Axis Y’ list (initial data according to which the chart is built) and additional data (see pic).
For the Pie chart the ‘Build chart’ form is as follows:
The Pie chart is divided into slices to illustrate numerical proportion. This kind of charts is usually used in
the following cases:
• When you want to view only one set of data;
• When the set of data does not contain zero or negative values;
• When there are not more than 7 categories.
‘Category’ - area within which the data will be compared;

‘Value’ - parameters that are compared within a category.
5
INFORMATION
If the chart building conditions are set improperly, the following message will be displayed:
NOTE
The button enables you to save the parameters of the built chart.
5.3.14.1 Viewing a Chart with Previously Saved Parameters
The saved chart parameters are displayed in the report next to the tab as separate tabs.
Chart tab One more chart tab
Select the desired tab to open a chart according to the previously saved parameters.
The button to the right of the tab enables you to delete or edit the parameters.
5
5.3.14.2 Managing a Chart
Legend – graph/chart specification
Legend
Buttons:
- enables you to update the chart;
- enables you to save the file;
- enables you to change the view of the bar chart into a line chart:
- enables you to change the view of the line chart into a bar chart;
- enables you to change the chart view into ‘Stack’ which displays the contribution
of several data items into a total as bars stacked one on top of the other with the
first added data item at the bottom. The bar sizes are proportional to the
corresponding data item values.
- enables you to change the view of the stack chart into a usual one;
INFORMATION
The and buttons are applicable for the line and bar charts.
- enables you to enlarge the selected chart area;

- enables you to switch to the default size.
5
5.3.15 Pivot
INFORMATION
The option (and button) is available in the reports only upon the request of the gaming
Operator.
Path: Main Page / Financial Report / Machine’s cash flow / .

Function: an additional tool, which allows to analyze the data obtained from the report generated earlier.
Date format for reports Name and parameters Here you can drag the
with dates of the initial report names from which new
List of operations with
report columns are
numeric data
generated
Report view
List of fields based on

which a report can be Here a new report
generated form will be
generated
Here you can drag the

names from which the
new report rows are
generated
NOTE
The list of filed names contains only those fields that are visible in the generated report. If a field is
hidden (see chapter 5.3.9), it will not be visible in the pivot.
To move column titles, hold down the left mouse button and drag the title from the left part of the grid to the
right part.
5
NOTE
If a filter is set in the report, pivot will be displayed only for the filtered data. The filter can be
cancelled from pivot, if required.
If the font is changed, it means that a filter is enabled for this parameter.
5
When numeric data operators, except ‘Count’, are selected, the second field for numeric parameter
selection will appear:
NOTE
Here and throughout the web-interface the drop-down lists are not generated separately for text
and numeric parameters. The purpose of parameters for the formula are conditioned only by the
user choice.
Example 1: Software Sets by Vendors
Data sorting in the report

• In rows
• In columns
NOTE
Both rows’ and columns’ data are summarizes.
5
Example 2: Quantity of games (Game) on the gaming machines depending on the software set
installed on it.
Two conditions are

specified in the columns
Example 3: Average income (Bet-Win) by locations depending on the gaming equipment vendor.
The average Bet-Win

value is specified in the
cells
Example 4: Average income (Bet-Win) by locations depending on the gaming days. Date format is
Datatime.
Date format Date format
5
5.3.15.1 Saving Pivot Settings
If you want, you can save the pivot settings for further use.
1) Set the report parameters.
3) Assign a name to the new report.
Saved report
parameters
INFORMATION
Any previously saved pivot configuration can be edited or deleted.
Report table can be exported to MS Excel .

Or printed out .
5
5.3.15.2 Changing report view
This option allows you to view reports not only as tables.
The report can be viewed:

• As a table form – ‘table’
• As a table with color data differentiation – ‘Heatmap’
5
• As Horizontal Bar Chart
• As Vertical Bar Chart
5
5.3.16 User Role Settings
To edit tables, search on reports, create and save report layouts and work with pivots, make sure that the
web-role assigned to the user includes the following items:
1) Navigate to: Main Menu / User Manager / Web Roles.

2) Select the required role.
3) Click on the role title link.
4) The list of ‘Access’ menu items and pages that can be assigned to the role will be displayed.
5) Enable these check-boxes:
• ‘Grid’ – to be able to work with tables.
• ‘Common grid layouts’ – to be able to create common layouts.
• ‘Pivot’ – to be able to work with pivot.
To restrict user actions within the assigned role disable the respective check boxes.
5
1. Work with tables
2. Common views
3. Work with pivot
6
ADMIN
6 Admin
INFORMATION
The information (conventional name, surname and position) on the sole system user granted the
2
ACP_USERMAN role is inserted in the database during system installation. This user is assigned a
login and password to access the ‘User manager’ application and Website. By default, this user has
full access to all Operator locations and all site sections.
The ‘Admin’ section of the Web-interface enables you to:

• Set the time and currency display;
6.1 Setting Time and Currency Display
The ‘Site config’ page enables you to set the time, numbers and currencies displayed on the site.
The date, number and currency format is set by default on the ‘Site config’ page.
INFORMATION
Please pay attention to the separators of numeric values:
‘Decimal point’ – separates the integer part of the number from the decimal one;
‘Thousand separation’ –separates hundreds / thousands / millions and etc.;
You may use different symbols for convenience.
‘Decimals’ – quantity of numbers that are displayed after ‘Decimal point’.
2
This role is designed for the technical staff of the Octavian.SPb company.
6
ADMIN
NOTE
The view order of the format (day-month-year) must be the same for the database, servers (PHP)
and report views (Javascript).
Buttons:
- save settings;
- clear settings;
6
ADMIN
7 Web Pages
7.1 Gaming Location Pages
Each gaming location connected to the myACP System has its own web page on the website of the
System. All the webpages of the gaming locations have the same structure and differ in quantity and
arrangement of devices.
1) On the main page of the website, select the ‘Fast access location’ navigation panel (see chapter
5.1.2.1 on page 57).
2) Select a gaming location from the drop-down list.
3) Click on the button to open the webpage of the location in a separate tab.
Illustr. 7-1 Example of the webpage
The drop-down menu enables you to select another location to view equipment.
Each webpage contains the ‘Device List’ and ‘GLM List’ tabs (for details, see chapter 7.2 and 7.3).
The button enables to forcefully finish the gaming day in the selected gaming location (for
details, see chapter 7.2.1 on page 102)
100 © NOVOMATIC 07 2020

6
ADMIN
7.2 Location Device List
The webpage of the gaming location contains a summary table of devices installed in this gaming location
and connected to the myACP System. Such gaming devices are gaming machines and informational signs.
The ‘Device list’ table title contains additional tabs: ‘Expand’ and ‘Collapse’. These tabs enable the user to
view the information on the devices in the most user-friendly way.
The ‘Collapse’ option is selected by default and provides the information as follows:
‘Status’ - indicates the device state;

‘#’ - ID number of the device; the link leads to the device webpage (see chapter 7.4);
‘Position - position of the gaming machine in the gaming location;
INFORMATION
For the signs, the ‘Sign’ Software Set is displayed.
‘Cabinet’ - equipment cabinet name;

‘Software Set’ - name of the software set installed on the gaming machine;
‘UCB DALLAS-ID’ - ID number of the DALLAS UCB device;
‘UCB IP-Address’ - IP address of the UCB device;
‘UCB MAC Address’ - MAC Address of the UCB device;
‘UCB Software Version’ - software version of the UCB connected to the device;
‘PTM IP-Address’ - PTM IP address;
‘PTM Mac Address’ - MAC Address for PTM;
‘PTM-System Connection’ – mark of connection/disconnection of PTM to the System. May have two
statuses: Connected or Disconnected;
‘I-G-C’ - number of the IOC and GLM devices and of the GLM channel;
‘Glob. Jackpots’ - drop-down list of global Jackpots that are being drawn on the gaming machine.
‘SAS Dump’ - enabled check-box means that data transmission over UCB and a gaming
machine via SAS communication protocol is activated.
INFORMATION
For the signs, the ‘Glob. Jackpots’ field provides the information on the Jackpots displayed on them.
© NOVOMATIC 07 2020 101

6
ADMIN
The ‘Status’ may have the following values:

− the device is connected to the myACP System but it is offline;
− the device is connected to the myACP System and it is online;
− the device is installed in the gaming location, but not detected by the system. Its status
is not defined. Such a device is not connected to the System and cannot participate in
Jackpot drawing.
– the device is enabled;
– the device is disabled;
– the UCB device connection is set;
– the UCB device connection is failed;
– the gaming machine is unlocked;
– the gaming machine is locked;
- machine credit = 0;
– credits are added to the gaming machine. If you move the mouse pointer over the sign,
the current credit balance will be displayed.
The ‘Collapse’ tab of the ‘Device list’ tab changes the ‘Glob. Jackpots’ drop-down list to a common list.
7.2.1 Finishing Gaming Day
The website of the System allows you to forcefully finish the gaming day in the selected gaming location.
1) On the main page of the website, select the ‘Fast access location’ navigation panel (see chapter
5.1.2.1 on page 57).
3) Click on the button to open the webpage of the location in a separate tab.
102 © NOVOMATIC 07 2020

6
ADMIN
5) The ‘Gaming day Finish’ will be displayed:
6) Enable the ‘Start financial drop immediately’ check box if you need to perform the financial drop after
the gaming day is finished.
7.3 List of GLM Devices
The ‘GLM List’ tab provides the list of GLM devices used in the gaming location.
Illustr. 7-2 List of GLMs
Each GLM device can contain from 1 to 4 independent channels. A separate record indicating the IOC and
GLM numbers and the GLM channel number is created for each channel. The lower row provides the
information on the total quantity of devices connected to the given GLM channel.
The number in the ‘Device’ column enables you to send a request to the respective GLM device to detect
devices connected to this channel and receive their Dallas-ID numbers.
© NOVOMATIC 07 2020 103

6
ADMIN
The result is displayed in a separate window in a form of a table:
‘Machine’ - ID number of the gaming machine;

‘UCB’ - sequence number of the device;
‘Actual DID’ - device Dallas ID number received from GLM upon request;
‘Assigned DID’ - device Dallas ID number stored in the myACP database;
‘Status’ - device state: Active, Not Active, Free.
The ‘Actual DID’ column provides the information on the device Dallas-IDs received from GLM upon
request. The ‘Assigned DID’ column provides the information on the device Dallas-IDs stored in the myACP
database. This helps to identify erroneous records in the myACP database.
The IOC and GLM numbers as well as the number of the GLM channel that were requested are displayed
in the table title.
The table for one channel always contains 32 rows, excluding titles (maximum allowable connected
devices).
INFORMATION
The device with erroneous Dallas-ID number recorded in the database will be marked as not
defined on the page of the respective gaming location (for details see chapter 7.2).
If the devices are connected, the ‘Status’ column enables you to define and to view their state. If the
device is online, the ‘Active’ status is displayed. If the device is offline, the ‘Not Active’ status is displayed.
The ‘Free’ status means that the device with this number is lacking, while in the ‘Actual DID’ column the
“000000000000” value is specified.
104 © NOVOMATIC 07 2020

6
ADMIN
7.4 Device Webpages
The webpage is created for each gaming device under its own number connected to the myACP System
via UCB. Such devices are gaming machines and informational signs. All device webpages have the same
structure and differ in particular features.
Two ways to reach the device page are available:

1. Fast access
1) On the main page of the website, select the ‘Fast access machine’ widget (see chapter 5.1.2.1).
2) Enter the gaming machine number into the ‘Machine’ field.
3) Click the button to open the machine page in the separate tab.
2. Access through the gaming machine webpage
1) On the main page of the website, select the ‘Fast access location’ widget (see chapter 5.1.2.1).
3) Click the button to open the machine page in the separate tab (see chapter 7.1).
4) Select a number of the gaming machine from the equipment list of the location (see chapter 7.2). The
link in the # column opens the page of the device required.
The view of the gaming machine page is below:
© NOVOMATIC 07 2020 105

6
ADMIN
Illustr. 7-2 Example of the gaming machine site page
INFORMATION
The device number, name, address and telephone number of the gaming location where the device
is installed as well as the name of its administrator is specified in the page heading.
The page can be divided into 3 parts: the central part provides the information on the device; the right part
contains the messages received from the device; the lower area contains the links that enable the user to
perform certain actions on the device (requests for statistics and software versions, reloading,
configuration, etc.).
The field enables you to select another gaming machine to view.
106 © NOVOMATIC 07 2020

6
ADMIN
7.4.1 Device Information
The general information is contained in the following tabs: ‘Status’, ‘Position’, ‘General Information’,
‘Session Info‘, Additional Information’, ‘Advanced’, ‘Cashless’, ‘Authentication’, ‘Equipment Flags’,
‘Jackpots’.
INFORMATION
The information displayed on the webpage is based on the data stored in the database.
Status:
‘Machine’ - Id number of the gaming machine within the System;

‘Connection Status’ - device state within the myACP System;
- device is Offline;
- device is Online;
‘Power’ - indicates if the device is enabled / disabled;
‘Connect’ - indicates if the device is connected / disconnected to / from UCB;
‘Lock’ - indicates if the device is locked / unlocked;
‘Player credit’ - machine credit information;
- machine credit = 0;
- credits are added to the gaming machine;
‘UCB Software Version’ - software version of the UCB connected to the gaming device;
‘PTM Software Version’ - software version of the PTM connected to the gaming device.
© NOVOMATIC 07 2020 107

6
ADMIN
Position:
‘Location’ - name of the gaming location in which the gaming device is installed. The name
is a link to the location webpage (for details see chapter 7.1);
‘Section’ - section name of the gaming location in which the gaming device is installed;
‘Bank’ - bank name of the gaming location where the gaming device is installed;
‘Position’ - position number of the gaming machine within the gaming location;
‘Manager’ - name of the location manager;
‘Cabinet Vendor’ - name of the vendor of the gaming device;
‘Cabinet’ - cabinet name of the device;
‘Game Mask’ - name of the game mask selected for the gaming machine;
‘Software Version’ - version of the software installed on the gaming machine;
108 © NOVOMATIC 07 2020

6
ADMIN
General information:
‘Status’ - machine status in the System;

‘Serial Number’ - machine serial number specified on its cabinet and in the supporting
documentation;
‘Dallas-ID’ - device Dallas-ID;
‘Currency’ - currency supported by the gaming machine;
‘Credit’ - value of one credit in monetary terms specified for the gaming machine;
‘Token denomination’ - value of one token in monetary terms specified for the gaming machine;
Session Info
‘Name’ - this field shows a name of the player who is playing on this gaming machine with
the player card inserted. The player name is a link to the ‘Summary Player Data’
report (see chapter 20.2.3),
‘Session Start’ - date and time the game session started;
‘Session Duration’ - game session duration;
‘Average Bet’ - average bet during game session;
‘Bet’ - bet value;
‘Player’s Win/Loss’ - winning/loss amount.
© NOVOMATIC 07 2020 109

6
ADMIN
‘Card’ - player card number is displayed only during active game session. The card
number is a link to the ‘Card’s information‘ form:
INFORMATION
Values in the Balance’ column are the links to the ‘Player's Account’ report (see chapter 21.11.1).
Additional Information:
110 © NOVOMATIC 07 2020

6
ADMIN
‘Mech. Meter Divisor’ - mechanical meter divisor: coefficients by which the mechanical meter value
is divided;
‘Max. Bet’ - maximum bet value specified for the gaming machine (in credits);
‘Hopper Capacity’ - capacity of coin hopper of the gaming machine;
‘Theor. RTP%’ - theoretical rate of return;
External JP Contribution, %’-overall percentage of contributions made by the gaming machine to the
jackpots created in systems or controllers of external vendors;
‘myACP JP Contribution, %’ – contribution percentage to the jackpots of the myACP System;
‘Total RTP, %’ - overall actual rate of return calculated as per the following formula;
Total RTP, % = ‘Theor. RTP% + myACP JP Contribution, % + External JP Contribution, %
Advanced:
‘Machine Description’ - free form description of the gaming machine added at Operator’s will. By default
the gaming machine Id number is displayed;
‘Protocol Type’ - name of the protocol upon which the Jackpot amount is added to credits of the
gaming machine;
‘Timeout, sec’ - waiting time specified for UCB during which the message delivery can be
confirmed; if this time is exceeded, the gaming machine goes offline;
‘CoinIn Limit’ - limit value of the ‘Coin In’ meter collected by UCB to send to the database when
the gaming machine is in the ‘IOC-Down’ mode and the maximum ‘∆TotalIn’
value. If the ‘∆TotalIn’ value is exceeded, the Coin In message will not be sent,
while on the Web page of the engineer on duty the <Too many TotalIn>
message will be displayed;
‘TITO Enabled’ - the enabled check box indicates that the TITO meters are being processed;
‘Realtime Events’ - the enabled check box indicates that the gaming machine sends event
messages to the system in real time;
© NOVOMATIC 07 2020 111

6
ADMIN
Cashless:
‘Cashless Enabled’ - the enabled check box indicates that the gaming machine is connected to the
Cashless module of the myACP System;
‘Cashless Protocol’ - communication protocol type used by the gaming machine;
Allow Promo Cashless In’ –the enabled check box means that Promo- cashless prize is allowed to be
transferred to the credit of the gaming machine via PTM;
‘Allow Promo Cashless Out’-the enabled check box means that Promo-cashless prize is allowed to be
transferred to the player card via PTM. Not applicable in this software version.
Equipment Flags:
INFORMATION
The enabled check boxes, selected protocols and other machine parameters generate an
‘Equipment Code’ displayed in the upper row as a decimal code.
112 © NOVOMATIC 07 2020

6
ADMIN
‘Unknown exception control’

- if the check box is enabled, the System receives messages on unidentified
errors from the gaming machine;
‘Player Tracking Module’ - if the check box is enabled, the PTM device can be used;
‘Confirm JP Transfer’ - if the check box is enabled, the player has to use the ‘Call Attendant’ button to
transfer the Jackpot amount to the card account;
‘Sing is present’ - the enabled check box indicates that the gaming machine is equipped with a
sign;
‘CRD is present’ - the enabled check box indicates that the gaming machine is equipped with a
CRD device;
‘Bill Acceptor’ - the enabled check box indicates that the gaming machine is equipped with a
working Bill Acceptor; the disabled check-box indicates that the Bill Acceptor is
locked;
‘Coin Accepter’ - the enabled check box indicates that the gaming machine is equipped with a
working Coin Acceptor; the disabled check box indicates that the Coin Acceptor
is locked;
‘Do Not Accept Promo Tickets’
- the enabled check box indicates that the gaming machine does not accept
promo-tickets;
‘Hand Bill Out’ - the enabled check box indicates that the Bill Out meters collected from the
gaming machines are considered as 0.
Jackpots:
‘Global jackpots’ and ‘Local jackpots’ lists are displayed only for the gaming machines which participate in
the Jackpot drawing.
© NOVOMATIC 07 2020 113

6
ADMIN
7.4.2 Messages from Devices
The ‘Events’ list contains all the messages from the device received over the last 24 hours.
The ‘Amount’ column displays the amount of transaction on the corresponding event.
7.4.3 Actions
Actions performed on the device:
For all device types (machines, signs), there are following links in menu: GLM statistics (see chapter
7.4.3.1); UCB Software version (see chapter 7.4.3.2); Restart UCB (see chapter 7.4.3.3) and RAM Clear
UCB (see chapter 7.4.3.4).
The Machine lockup (see chapter 7.4.3.5) and Bill Acceptor lockup (see chapter 7.4.3.6) are also
contained in the menu for all device types.
114 © NOVOMATIC 07 2020

6
ADMIN
For the gaming machines, the following additional links are provided in the menu: Configuration (see
chapter 7.4.3.7), Jackpot (see chapter 7.4.3.9), Report a Malfunction (see chapter 7.4.3.11) and Events
(see chapter 25.1).
For the gaming machines equipped with built-in signs connected to the same controller and for the
informational signs, the Reboot templates link is available in menu: (see chapter 7.4.3.10).
For the informational signs and gaming machines with built-in signs, the Sign link is available (see chapter
7.5.3.8 on page 120).
The below buttons enable/disable data transmission between the UCB and the gaming machine via SAS
protocol with broadcasting to the local net:
This option is used by engineers for bug tracking and System debugging.
7.4.3.1 GLM Statistics
The ‘GLM statistics’ link leads to a separate window containing a table with the information on the data
packages received / sent by the GLM device from / to the gaming equipment installed in the gaming
location.
The table header contains the number of the IOC device to which the GLM device connected to the gaming
machine is connected, IOC number, channel number and UCB-SMNC controller number.
© NOVOMATIC 07 2020 115

6
ADMIN
Packages received from the device

Packages sent to the device
UCB does not respond Number of messages
Packages received from GLM with CRC errors
Broadcasting
7.4.3.2 UCB Software Version
The UCB Software Version link enables you to view the software version of the UCB via which the gaming
machine is connected to the myACP System.
‘#’ - device ID number;

‘UCB’ - UCB controller number in the line;
‘UCB Software Version’ - UCB software version.
7.4.3.3 Restart UCB
The Restart UCB link enables you to perform the UCB controller ‘hot’ reboot. This operation may be
required in case of controller malfunction. If the problem has not been fixed after reboot, you have to follow
the ‘RAM Clear UCB’ link.
7.4.3.4 UCB RAM Clear
The RAM Clear UCB link is designed for the remote reset of the main memory of the UCB connected to the
gaming machine. This button enables you to perform the UCB controller ‘cold’ reboot during which the
controller RAM is cleared and software is rebooted. The gaming machine is disconnected from the System
while the reboot is performed.
Controller RAM Clear is used when severe problems when UCB Restart does not work.
116 © NOVOMATIC 07 2020

6
ADMIN
7.4.3.5 Machine Lockup
The ‘Machine lockup’ link is designed to lock/unlock the gaming machines.

To perform the desired action, use the respective buttons:
- unlock machine;
- lock machine.
After the button is clicked the respective <Machine Locked> or Machine Unlocked> informational message
will be displayed on the screen.
7.4.3.6 Bill Acceptor Lockup
The ‘Bill acceptor lockup’ link enables you to lock / unlock the bill acceptor of the gaming machine.
To perform the desired action, use the respective buttons:
- unlock bill acceptor;
- lock bill acceptor.
After the button is clicked the respective < Bill Acceptor Locked> or <Bill Acceptor Unlocked> informational
message will be displayed on the screen.
© NOVOMATIC 07 2020 117

6
ADMIN
7.4.3.7 Configuration
INFORMATION
The ‘Configuration’ command enables you to receive upon a request the configuration of the
gaming machine which is displayed in a separate window.
The ‘Configuration’ command enables you to compare visually the information on the gaming
machine with the information stored in the database.
The window header contains the IOC and GLM number as well as the channel number.
The table data are as follows:

‘Machine’ -device Id number within the System;
‘Add ID’ - ID of the game installed on the gaming machine;
‘Credit’ - cost of one credit set for the gaming machine;
‘Max Bet’ - maximum bet value specified for the gaming machine;
‘Progressive group’ - ID number of the Jackpot group set on the gaming machine;
‘Options’ - bit mask that describes the settings of the functions in the gaming machine;
‘Theor. RTP% ‘ - theoretical rate of return;
‘Coin Out limit’ - maximum winning amount on the gaming machine;
‘Token denomination’ - code of token denomination on the gaming machine;
‘Command mask’ - bit mask that indicates which commands the gaming machine responds;
‘SAS version’ - version of the communication protocol for the gaming machine;
‘Serial’ - machine serial number.
118 © NOVOMATIC 07 2020

6
ADMIN
‘Games enabled’ - quantity of games installed on the gaming machine. The config link to the right
of the number enables you to view the parameters of the respective game:
‘Game’ - game Id. If several games are installed on the gaming machine, you can view
the configuration of each game separately by selecting the required number
from the drop-down list. If you select the 0 value, you will be switched back to
the machine configuration page.
The ‘Machine’, ’Add ID’, ‘Credit’, ‘Max Bet’, ‘Progressive group’, ‘Options’, ‘Theor. RTP%’, ‘Coin Out limit’
fields are the same as for the gaming machine.
© NOVOMATIC 07 2020 119

6
ADMIN
7.4.3.8 Sign Configuration
The ‘Sign’ link in the ‘Configuration’ section is contained only on the webpages of informational signs and
gaming machines equipped with the built-in signs connected to UCB. The link is used for making requests
for sign configuration from the myACP database as well as from the controller. The information is displayed
as tables.
The form is divided into two parts.

The left part of the form provides information received from the controller.
The right part provides information received from the myACP database.
The data is displayed as follows:

Indicators
Device Type Shows
Indicator number on the device Indicator type Jackpot name and button to
check the event sound.
The data received from the database does not contain the real-time sign configuration, but the configuration
specified in the database. In case of error during sign or UCB operation the current data may differ from the
ones received from the database. In this case the user has to reload sign.
INFORMATION
If the device (built-in sign) is not connected to the gaming machine, the left table will be blank.
The ‘Connected devices’ and ‘JPTD config’ are not used in this software version.
120 © NOVOMATIC 07 2020

6
ADMIN
7.4.3.9 Jackpot
The Jackpot link opens a separate ‘Last Jackpot’ window containing the information on the last Jackpot
hits that were added to credits of the gaming machine.
The window header contains the IOC number, GLM number, channel number and record number. By
default the Id of the most recent record is 0.
The information is displayed in a table form and contains the following data:
‘Record‘ - sequence number of the record;
INFORMATION
The records are numbered from the latest one (0) to the oldest one (for example, 20). The quantity
of Jackpot records available in the drop-down list is defined during System setup. To view the
information on a Jackpot, select the respective number from the drop-down list.
‘Date‘ - Jackpot drawing date and time;

‘DALLAS-Id‘ - machine DALLAS-ID number;
‘TRX Id‘ - transaction number;
‘Code‘ - operation code;
‘Status‘ - operation status (see Tbl. 7-1);
‘Sum’ - hit amount;
‘Player card’ - player card number and name of the player hit the Jackpot. If during Jackpot
drawing the player card was not inserted, the <no card> message is displayed;
‘Staff card’ - player card number and name of the user unlocked the gaming machine. If
during Jackpot hit the machine was not locked or it was unlocked via the
website, the <no card> message is displayed;
© NOVOMATIC 07 2020 121

6
ADMIN
‘Credit’ - value of one credit specified for the gaming machine.
Statuses Description
PP SUCCESS Transaction was completed without errors
EGM LOCKUP Machine is locked to process a transaction
PP NOT COMPUTE Operation is completed
PP NO ANSWER Machine cannot receive command or denomination is not specified
PP FAILURE DOOR No possibility to open the door
PP CRITICAL Critical error
PP UNKNOWN Transaction Data is not completed
PEND OK Accepted for execution
PEND EGM OFF No connection with the gaming machine
PEND NO CARD Player card is not inserted
PEND NO CREDIT No credit
PEND REJECT Credit transferring procedure is not detected
PEND NO DENOM No information on denomination
PP FAILURE LIMIT Credit limit exceeded
PEND BAD OPERATION CL operation is not completed
PP FAILURE BONUS Bonus is rejected
PP SUCCESS REPEAT The second attempt was successfully completed
Tbl. 7-1
7.4.3.10 Reboot Templates
The ‘Reboot templates’ link is contained on the webpages of gaming locations and machines equipped with
the signs connected to UCB. The link is designed for remote loading of message templates and
configuration data.
Once the link is followed, the sign configuration is requested from the myACP database and is downloaded
to a controller memory. The templates are requested from the myACP database and are downloaded to a
controller memory and sign indicator memory. This operation may be required when the sign configuration
changes (e.g.: quantity of indicators or Jackpots displayed on the screen) or templates are updated.
CAUTION
Sign configuration downloading causes additional network loading therefore you are supposed to
use it only when strictly necessary.
After operation is completed, the sign information will be updated, and the current Jackpot hit
message, if it is displayed, will be removed.
122 © NOVOMATIC 07 2020

6
ADMIN
7.4.3.11 Report a Malfunction
NOTE
Before you report a malfunction for the first time, you have to fill out the ‘List of Malfunction
components’ library (see chapter 24.4.3): components to be repaired and types of repair works
neededh.
The ‘Report a Malfunction’ link leads to a separate window which is used to report on machine
malfunctions.
1) From the ‘Malfunction of’ drop-down list, select the equipment component to be repaired.
2) In the ‘Notes for Malfunction’ field, describe the problem. The field is limited to 512 characters.
All malfunctions are recorded in the ‘Slot Repair Tracking’ report (see chapter 24.4).
© NOVOMATIC 07 2020 123

8
AUDIT. USER ACTIONS
8 Audit. User Actions
Reports generated in this section allow to monitor users’ actions in various desktop applications of the
System.
8.1 Big Win Manual Actions
The ‘Big Win manual actions’ report enables to view how players acquire tickets for the Big Win promotions:
• Purchase with Loyalty points
• Purchase with promo credits
• Awarded tickets
The report does not reflect the tickets issued in compliance with the promotional conditions (for details, see
‘Cashless and Loyalty Management Suite Unified. User manual).
One row of the report corresponds to one operation.
8.2 EGM Meters Change
This report enables you to view changes of meter records in the machine register form over a certain period
of time (for details, see the ‘myACP Accounting and Control. General Description’ user manual).
The table form also contains information on the machine meter values that can be collected from the
3
gaming machine .
You may enter a number of one machine, machine numbers separated by commas or the range machine
numbers. In addition, you may enter a part of machine numbers separated by commas, and then set a
range of numbers for another part of machine numbers. For example, 4,6,8-12.
INFORMATION
The report contains only the following record types:
3
The meters are described in Annex C of this document.
124 © NOVOMATIC 07 2020

8
AUDIT. USER ACTIONS
RECONFIGURATION - machine parameter changes

MANUAL – record is created manually in the machine register form
MANUAL OVERFLOW - record on meter overflow is created manually in the machine register form
MANUAL RAMCLEAR – record on RAM clearance is created manually in the machine register form
DROP – machine meter collection procedure
IMPORT – import of machine meter data from the System.
‘Action’:
Insert - record is added;
Update - record is changed;
Delete - record is deleted;
‘Record Type’ - type of the record in the machine register form;
‘Record Date’ - date and time when the record was created in the machine register form;
INFORMATION
For the record for which several actions were performed the report will contain several records
corresponding to the quantity of actions. Each record will have its own ‘Date of Change’, but the
‘Record Date’ will be kept as in the initial one.
‘Correction’ - the ‘Y’ label indicates that the record is corrective; for the regular records the ‘N’
label is specified.
© NOVOMATIC 07 2020 125

8
AUDIT. USER ACTIONS
Example: The same date and time

shows that this is the same
record for which several
actions were performed in
the machine register form
In the example you can see that the record was imported (Record Date – 18.04.2017 14:42:57)
Record is created Record is edited Record is deleted Updated meter data
INFORMATION
The updated values are highlighted in red, the initial records are specified in brackets.
8.3 EGM Parameters Change
The ‘EGM Parameters Change’ report enables you to view machine parameter changes (for details, see
chapter 7.4.1 on page 107).
If new information was added (New), the records are highlighted in red.
If the information was edited (Edit), the data in brackets in black font is outdated, in red font – actual.
126 © NOVOMATIC 07 2020

8
AUDIT. USER ACTIONS
8.4 Gaming Day End Change History
The ‘Gaming day end change history’ report enables you to view latest changes users made in the
‘Location Groups’ library of the ‘my ACP Accounting and Control’ application: adding locations to the group,
deleting locations from the group, changing the ‘gaming day end’ parameter for the group (for details, see
‘Accounting and Control. General description. User Manual’).
INFORMATION
INSERT – location was added to the group of locations
DELETE – location was deleted from the group of locations
UPDATE –time of the end of the gaming day was changed (day of the week)
8.5 Jackpot pct. Change
This report enables you to view the changes of the default Jackpot contribution percentage made on the
gaming machines (for information see the ‘Accounting and Control. General Description’ manual).
When you add or delete a Jackpot from the Jackpot List assigned to the gaming machine via the ‘myACP
Accounting and Control’ application, the (m+n) ‘Action’ records are created in the ‘Jackpot pct. Change’
report.
Where: (n) records on Jackpot deletion from machine Jackpot drawing schedule (DELETE) and (m) records
on Jackpot assigning to the machine (INSERT).
© NOVOMATIC 07 2020 127

8
AUDIT. USER ACTIONS
Moreover, when a new Jackpot is assigned to the gaming machine, (n) records on deletion of all Jackpots
previously assigned to this gaming machine are created first, and then (m) records on added Jackpots (on
all Jackpots assigned to the gaming machine after the changes were made) are created.
For the ‘pct’ field, two versions of contribution percentage are available: New (updated value) and Old
(previous value).
8.6 Jackpot Parameters Change
This report enables you to view the changes of Jackpot parameters performed via the ‘Jackpot Manager’
software within a certain time period (for details see the ‘myACP Jackpot Manager’ user manager).
The changes in the report are highlighted in red.

For the parameters, two versions are available: New (updated value) and Old (previous value).
8.7 Location Change
This report enables you to view changes of the gaming location parameters over a certain time period (for
details, see the ‘myACP Accounting and Control. General Description’ user manual).
For the parameters, two versions are available: New (updated value) and Old (previous value).
128 © NOVOMATIC 07 2020

9
BILLS ACCOUNTING
9 Bills Accounting
The ‘Bills Accounting’ section enables you to control stacker removals from the gaming machine and
money delivery to the cash desk.
NOTE
For each currency used by the gaming machine a separate report table is generated and total
values are calculated separately.
The ‘Bills Accounting’ section enables you to:

1) View cash box information and control cash flow of a gaming machine;
2) Assign gaming machines for stacker removal;
3) Register stacker removal;
4) Register stacker removal manually;
5) Register the quantity of bills removed from the machine stackers.
9.1 User Roles
Supervisor - An employee responsible for operating and maintenance of the gaming

locations. The Supervisor assigns and controls stacker removals; performs
manual stacker removals; cancels removals; fills in the report forms; generates
reports.
NOTE
The Supervisor has to be granted the full access permissions to the ‘Bills Accounting’ section.
Cashier - An employee responsible for cash desk operations. The Cashier inserts money
removed from stacker of the gaming machine into the cash desk.
Technician - An employee responsible for machine operation. The Technician removes
stackers from the gaming machine.
© NOVOMATIC 07 2020 129

9
BILLS ACCOUNTING
9.2 Planning Stacker Removal
NOTE
The ‘Current Status’ page is available only in view mode if the necessary settings are adjusted. The
planning of the stack removal is performed in the ‘CashDesk’ application.
The Supervisor defines the gaming machines to perform stacker removal.

1) Open the ‘Current Status’ page in the WEB interface.
2) From the ‘Location’ drop-down list, select a location where you want to perform the operation. The list
contains only gaming locations available to the user (see chapter 5.1.2.1).
NOTE
The Supervisor can view the status of the machine boxes only for a certain currency.
3) From the ‘Currency’ drop-down list, select the currency.

4) From the ‘Section’ drop-down list, select the location section. The ‘All Section’ default value means
that all location sections will be included.
5) Click on the button to view the information on the machine boxes.
INFORMATION
If there are no gaming machines supported the selected currency in the selected section,
<No data for specified conditions> message will be displayed.
The ‘Current Status’ report provides information on the total quantity of bills of each denomination and the
total amount of bills and coins in all gaming machines of the gaming location (selected section, selected
currency).
130 © NOVOMATIC 07 2020

9
BILLS ACCOUNTING
The report data are as follows:

‘#’ - Device ID number: gaming machine or AТM;
INFORMATION
The ATMs are shown in the ‘Current Status’ table for informational purposes only. You cannot
remove money from ATMs via the Web interface.
‘Position’ - number of the machine position within the gaming location;

‘Date’ - date and time the latest data on the box states was received from the gaming
equipment;
‘5-5000’ - quantity of bills by denominations;
‘Bills’ - amount of all bills;
‘Coins’ - amount of coins in the drop-box;
‘Status’ - machine status: Normal, Waiting or Stacker Full;
‘Last Bills clearance’ - date and time of the latest processed bill clearance;
‘UCB online’ - UCB may have the followings operating statuses:
− device is connected to the myACP System but currently is offline;
− device is connected to the myACP System and it is online;
− device is installed in the gaming location but not identified in the myACP
System. Its status is unidentified. The device cannot participate in the jackpot.
‘EGM online’ - enabled check box means that the gaming machine is connected to the myACP
System and it is online;
‘EGM Lock’ - enabled check box means that the gaming machine is locked;
‘Current credit’ - credit balance on the account of the gaming machine in monetary terms;
‘Section’ - name of the location section;
‘Bank’ - name of the bank;
‘Bills Action’ - when the gaming machine status is changed, this column provides the action-
links for further work: ‘Force Bills’ – manual registration of the removal (see
chapter 9.3.1) and ‘Cancel Bills’ –removal cancellation (see chapter 9.3.2);
‘Coins Action’ - when the gaming machine drop-box status is changed, this column provides the
action-links for further work: ‘Force Bills’ – manual registration of the removal
(see chapter 9.3.1) and ‘Cancel Bills’ –removal cancellation (see chapter 9.3.2).
Buttons:
- start cash-box removal on the selected gaming machine. Changes the status of
the selected gaming machines into ‘Waiting bills’;
- start cash-box removal on the selected gaming machine. Changes the status of
the selected gaming machines into ‘Waiting coins’;
- select all gaming machines;
© NOVOMATIC 07 2020 131

9
BILLS ACCOUNTING
- deselect all gaming machines;

- cancel removal for all gaming machines in the ‘Waiting bills’ status;
- cancel removal for all gaming machines in the ‘Waiting coins’ status;
- lock all selected gaming machines before removal;
- unlock all selected gaming machines after removal.
Check box:
‘Add record to the Machines Register Form’
- if this check box is enabled during cash-box removal, the current machine meter
data will be recorded into the machine register form (for all selected machines).
1) In the table on the ‘Current Status’ page select the gaming machines for cash box removal.
INFORMATION
The button enables you to select all gaming machines at a time. To select several machines
use the buttons + .
2) Enable the ‘Add record to the Machines Register Form’ if required.

3) Lock the gaming machines by clicking on the button if required.
4) Click on the and buttons. The status of the selected gaming machines will be
changed for ‘Waiting’.
INFORMATION
For the gaming machines from which only cash-boxes are removed the status will be ‘Waiting bills’.
For the gaming machines from which only drop-boxes are removed the status will be ‘Waiting coins’
For the gaming machines from which both boxes are removed the status will be ‘Waiting
coins&bills’.
132 © NOVOMATIC 07 2020

9
BILLS ACCOUNTING
9.3 Stacker Removal
The employee opens the gaming machine and removes the cash-/coin-box.
INFORMATION
When the box is physically removed from the gaming machine, the cash-box or coin-box status in the
‘Current State’ form is automatically changed into ‘Waiting’ or ‘Normal’. The ‘Bills’ and ‘Coins’ field
values are reset to zero.
In the ‘Transaction Processing’ table a record on removal is automatically created.
If the ‘Add record to the Machines Register Form’ check box was preliminarily enabled, the current
machine meter data is recorded in the machine register form.
CAUTION
Before you physically remove the cash- / coin-box from the gaming machine, make sure that all the
preliminary steps are made. If you remove the cash- / coin-box from the gaming machine that has
the ‘Normal’ status, the System will receive the <Unexpected Stacker Removal> message.
Supervisor responsible for the stacker removal has to:

1) Check if the status of the gaming machines for which the removal was performed has changed in the
‘Current Status’ report. If the box was removed, but the status remains unchanged, the Supervisor
has to register the removal manually (see chapter 9.3.1).
2) Count bills and coins from each box separately, record the results and register the removal (see
chapter 9.4).
9.3.1 Registering Removal Manually
WARNING
If after the box is physically removed from the gaming machine, the status of the machine box has
not been changed from ‘Waiting’ into ‘Normal’ in the ‘Current Status’ form: the record on removal
has not been created in the ‘Transaction Processing’ table, you have to register the removal
manually.
The removal operation is registered by the link Force Bills (or Force Counts) for the gaming machines
that are ‘offline’ or for the gaming machines that cannot send the corresponding message to the System for
any reason.
1) Open the ‘Current Status’ page.
© NOVOMATIC 07 2020 133

9
BILLS ACCOUNTING
2) Follow the Force Bills link in the machine row. Once the link is followed, a record on the removal is
generated in the ‘Transaction Processing’ (see chapter 9.4) with the corresponding status of
completion.
3) The status of the machine is changed from ‘Waiting’ into ‘Normal’.
4) For further steps see chapter 9.4 - 9.5.
9.3.2 Cancelling Scheduled Stacker Removal
The Cancel Bills (or Cancel Counts) link enables you to cancel stacker removal from a gaming machine.
The and buttons on the toolbar cancels removal of all selected gaming machines. All
gaming machine statuses are changed from ‘Waiting’ into ‘Normal.
9.4 Transaction Processing

9.4.1 Scenarios of Stacker Removal
Depending on the Local server configuration, the Drop procedure can be processed manually, semi-
automatically or automatically.
Processing Drop Manually

When the cash-/coin-boxes are removed from the gaming machine, the procedure gets the ‘Pending’ or
‘Unexpected Stacker Removal’ status, and the respective information is displayed in the ‘Bills, Ticket and
Coins Transaction Processing’ form.
The Cashier has to input manually the data on the removed bills /coins / tickets and after these data are
saved, the procedure will have the ‘Processed’ status.
Processing Drop Semi-automatically

When the cash-/coin-boxes are removed from the gaming machine, the procedure gets the ‘Processed’
status, and the information on this procedure is displayed in the ‘Bills, Ticket and Coins Transaction
Processing’ form. The procedures which have the ‘Unexpected Stacker Removal’ status are automatically
deleted.
The Cashier can edit the data on the actual bills / coins / tickets removed from the coin-/cash-boxes.
Processing Drop Automatically

When the cash-/coin-boxes are removed from the gaming machine, the procedure gets the ‘Completed’
status. During this scenario the respective information is not displayed in the ‘Bills, Tickets and Coins
Transaction Processing’ form.
The data on this procedure is stored in the ‘Processed - Notifications’ table. The transaction type will be:
‘Bill Clearance’ / ‘Coin Clearance’.
134 © NOVOMATIC 07 2020

9
BILLS ACCOUNTING
In the ‘Transaction Processing’ table the ‘Pending’ and ‘Processed’ removals are displayed.

‘Meters Date’ - date and time when the meter data were recorded;
‘Actual Date’ - date and time when the ‘Actual Count’ table was filled in;
INFORMATION
Until the removal is processed (for the records that have the Pending status) or edited (for the
records that have the ‘Processed’ status) the ‘Actual Date’ value is equal to the ‘Meters Date’
values.
‘Metered’ - amount of bills (coins) according to meter data. The column visibility depends on
the System setup;
‘Actual’ - amount of bills (coins) actually removed from the gaming machine. Until the
procedure of removal is completed the meter data are displayed in this field by
4
default ;
‘Variance’ - difference between the ‘Metered’ and ‘Actual’ values.
‘Status’ - status of the removal: ‘Pending’ or ‘Unexpected Stacker Removal’ – awaiting
registration, Processed – registered but not completed.
‘Drop Type’ - box type: Bills or Coins;
‘Actions’ - contains Actual link which enables you to add (see chapter 9.4.1.1) and edit
(see chapter 9.4.1.2) data of the removal; and the button which enables you
to delete records on removal (see chapter 0).
4
If the ‘Metered’ field is visible.
© NOVOMATIC 07 2020 135

9
BILLS ACCOUNTING
9.4.1.1 Manual Removal Registration
When the cashbox is physically removed from the gaming machine the information is displayed in the
‘Transaction Processing’ table and has the ‘Pending’ or ‘Unexpected Stacker Removal’ status.
1) Open the ‘Transaction Processing’ page.
2) Select the gaming machine and follow the Actual link. The ‘Actual count’ form will be displayed.
3) In the opened ‘Actual Count’ (for the bills) form input the quantity of bills according to their nominal
values removed from the selected gaming machine. In the form the real quantity of bills removed
from the gaming machine is specified and their total amount is calculated. Until the real quantity of
bills is inserted, the removal is considered incomplete.
136 © NOVOMATIC 07 2020

9
BILLS ACCOUNTING
4) If the amount inserted in the form differs from the one calculated by meters of the gaming machine,
the supervisor has to describe the situation in the ‘Comment’ field.
5) Click on the butoon to save changes.
INFORMATION
The removal which is processed but not yet completed is displayed in the ‘Transaction Processing’
form and has the ‘Processed’ status.
INFORMATION
The removal that has the ‘Processed’ status can be edited and completed (see chapter 9.5).
9.4.1.2 Semiautomatic Removal Registration
Once the box is physically removed from the gaming machine, the removal will have the ‘Processed’ status
and will be displayed in the ‘Transaction Processing’ table.
1) Open the ‘Transaction Processing’ page.

2) Check if the data displayed in the table (bills and coins removed from the boxes) are actual.
INFORMATION
If the real amount removed from the gaming machine mismatches the amount calculated by the
meters of the gaming machine, follow steps 3-
3) Select the gaming machine with the incorrect data and follow the Actual link. The ‘Actual count’ form
will be displayed.
© NOVOMATIC 07 2020 137

9
BILLS ACCOUNTING
4) Input the real quantity of bills (coins) in the respective form fields.
5) In the ‘Comment’ field describe the reason of changes.
6) Save changes by clicking on the button.
In the ‘Transaction Processing’ report the difference between the value specified in the ‘Metered’ field and
the value specified in the ‘Actual’ field is displayed in the ‘Variance’ column. Each number is a link leading
to the ‘Bills Reconciliation Report Detailed’ window.
138 © NOVOMATIC 07 2020

9
BILLS ACCOUNTING
9.4.1.3 Deleting a Record from ‘Transaction Processing’ Report
The button enables you to delete erroneous record on removal from the ‘Transaction Processing’ report.
1) In the table, select the gaming machine for which the record on removal has to be deleted and click
on the button.
2) In the ‘Comment’ field, describe the reason.

3) Confirm the deletion by clicking on the button.
© NOVOMATIC 07 2020 139

9
BILLS ACCOUNTING
9.5 Completing Removal
WARNING
All machine boxes for which the removal of bills/coins is performed are to have the Normal status
(see chapter 9.3).
All removals have to be processed and assigned the ‘Processed’ status (see chapter 9.4).
You cannot complete removals until there are gaming machines in the location with boxes that have
the ‘Waiting’ status (drop has not been completed) (see chapter 9.2). If a box was removed but the
status was not changed, the removal has to be processed manually (see chapter 9.3.1).
To complete a removal:
1) In the ‘Transaction Processing’ table select all the processed removals by clicking on the
button.
INFORMATION
The removals will have the ‘Completed’ status and will disappear from the ‘Transaction Processing’
table.
The Supervisor gives the removed bills and coins to the Cashier. Important: the amount given to the
Cashier is equal to the amount of the completed removals.
After the Cashier has received the money, all the removals will be displayed in the ‘Reconciliation Report’
140 © NOVOMATIC 07 2020

9
BILLS ACCOUNTING
9.6 Reports
INFORMATION
All report tables are generated separately for each currency.
9.6.1 Reconciliation Report (Bills and Coins)
The Reconciliation Report (Bills and Coins) enables you to view the report on all removals that have the
Completed status performed within a certain time period.
The report is generated as a table. Each table row corresponds to one stacker removal from the gaming
machine.
Set the report parameters:

1) From the ‘Location’ drop-down list, select the gaming location for which you want to view the report.
2) Set the reporting start and end dates.
3) If you want to view a report for only one gaming machine installed in a certain gaming location, in the
‘Machine’ field input the Id number of this gaming machine.

‘Position’ - number of the position within the gaming location;
‘Meters Date’ - date and time when the meter data were recorded;
‘Actual Date’ - date and time when the ‘Actual Count’ form was filled in;
‘Metered’ - amount according to the machine meters;
‘Actual’ - amount specified in the ‘Actual Count’ field;
‘Variance’ - difference between the value specified in the ‘Metered’ field and the value
specified in the ‘Actual’ field. Each number is a link to the ‘Bills Reconciliation
Report Detailed’ window;
© NOVOMATIC 07 2020 141

9
BILLS ACCOUNTING
‘∆ Bills In’ - difference between the current amount of bills inserted in the gaming machine
(Total Bills meter) since the latest removal;
‘Sum Tickets’ - amount of the removed bills;
‘Name’ - login of the user who processed the procedure up to the ‘Completed’ status.
9.6.2 Machine Summary
The ‘Machine Summary’ report enables you to view the information on all removals performed on all
gaming machines in a selected gaming location over a certain period of time.
1) From the ‘Location’ drop-down list select the gaming location for which you want to view the report.
machine.

‘Position’ - number of the position within the gaming location;
‘Actual’ - amount specified in the ‘Actual Count’ field;
‘Variance’ - difference between the value specified in the ‘Metered’ field and the value
specified in the ‘Actual’ field. Each number is a link to the ‘Bills Reconciliation
142 © NOVOMATIC 07 2020

9
BILLS ACCOUNTING
Report Detailed’ window;

‘Details’ - the Details link leading to the ‘Reconciliation Report’ for the selected gaming
machine (see chapter 9.6.1).
9.6.3 Transactions Audit
The Transactions Audit link enables you to view the information on the removals deleted from the
‘Transaction Processing’ list in a selected gaming location over a certain time period.

machine.

‘Machine’ - Id number of the gaming machine which is a link to the respective machine web
page (see chapter 7.4);
‘Date' - date and time when the meters were recorded;
‘Name’ - login of the Company employee;
‘Action’ - brief description of the user action;
‘Comment’ - user comment on their action.
© NOVOMATIC 07 2020 143

10
BRIEF FIN REPORTS
10 Brief Fin Reports
To view any of the reports of this section, set the report parameters:
INFORMATION
The report tables are generated separately for each currency.
10.1 Drop-to-Drop
The ‘Drop-to-drop’ report shows the profit of the gaming machine over a certain time period (from the first
drop procedure till the last drop procedure performed within the reporting period).
Δ – machine meter value change from the first till the last Drop procedure performed within the reporting
5
period.
10.2 Real Time
The ‘Real Time’ report shows the profit of the gaming machine in the selected gaming location over a
certain time period.
INFORMATION
The information on machine revenue is stored in the database within a limited time period set during
the System setup. By default, this value is 10 days.
NOTE
In theory, you can set any reporting period, but if the ‘From-To’ period does not overlap the period
of data storage in the database, the report will be blank.
5
The meters are described in Annex Cof this document.
144 © NOVOMATIC 07 2020

11
CASHDESK REPORTS
11 CashDesk Reports
NOTE
For each currency used by the cash desk, a separate report is generated.
The cash desk reports provide the following data:

‘Cashier’ - name of the cashier;
‘Open Date’ - date and time when the cash desk (ATM) shift was opened;
‘Close date’ - date and time when the cash desk (ATM) shift was closed;
‘Opening Amount’ - amount stored in the cash desk (ATM) when the shift was opened;
‘Change Amount’ - balance change amount at the time of report generation;
‘Closing Amount (calculated)‘
- amount stored in the cash desk (ATM) automatically calculated when the shift
was closed;
‘Closing Amount (entered)’
- amount stored in the cash desk (ATM) manually inserted when the shift was
closed;
‘Current Balance’ - cash desk balance at the time of report generation;
‘In-Out – Promo – Manual JP’
- location profit excluding promo credits and Jackpots paid out manually;
‘Payouts’ - amount of payout operations: Handpay, Top Win, Cancel Credit;
‘Jackpots’ - amount of Jackpots paid out to the players;
‘Tickets redemption’ - amount of tickets redeemed in the cash desk;
‘Money Movement’ - amount of money movement (to/from the cash desk) operations;
‘Key In’ - amount of key in credit operations;
‘Bills Clearance’ - amount of bills removed from ATM;
‘Coin Clearance’ - amount of coins removed from ATM;
‘Money In’ - money inserted in the cash desk;
‘Money Out’ - money paid out from the cash desk;
‘Δ Cashless In’ - cash inserted in the cash desk;
‘Δ Cashless Out’ - cash paid out from the cash desk;
‘System’ - meter data received from the System;
‘Cashdesk’ - data received from the cash desk;
‘Difference’ - difference between the ‘System’ and ‘Cashdesk’ column values;
‘Sender/Receiver’ - money sender / receiver: machine, ATM, another cash desk, name of the
employee, player’s name;
‘Gaming day’ - date of the beginning of the current gaming day.
© NOVOMATIC 07 2020 145

11
CASHDESK REPORTS
11.1 All Cashdeck Transactions
The ‘All cashdeck transactions’ enables you to view all transactions of the cash desk in the selected gaming
location over the selected period.
‘Is Manual’ - the enabled check box means that the operation was performed manually; if the
check box is disabled, it means that the operation was performed automatically;
‘Is Cancellation’ - the enabled check box means that the operation was cancelled;
‘Account’ - name of a particular account;
‘Subaccount’ - Payer/Receiver name.
11.2 ATM Transactions
The ‘ATM transactions’ report enables you to view all ATM transactions in the selected gaming location
over the selected period.
11.3 Cage Summary
The ‘Cage summary’ enables you to view the information on money movement in the cash desks of the
selected gaming location. The report is generated for a certain time period.
The report is grouped by:
• Currencies used in the gaming locations ;
• Cash desk stations of the gaming location;
• Shifts opened during the gaming days of the reporting period on the selected cash desk station.
The report also contains the total turnovers for each shift.
‘Details’ - this column provides the links to reports as follows: Reconciliations is a link to
the ‘Detailed reconciliation’ report (see chapter 11.10 on page 151),
Transactions is a link to the ‘Shift transactions’ report (see chapter 11.8 on
page 149) and Cage-Meters is a link to the ‘Cage-Meters’ report (see chapter
11.9 on page 150).
146 © NOVOMATIC 07 2020

11
CASHDESK REPORTS
11.4 Cash Book
The ‘Cash Book’ report provides the information on the money inserted / paid out in/from the cash desk.
The report is generated for a certain period of time and can be grouped by:
• Currencies used in the gaming locations;
• Gaming days within the reporting period;
• Shifts opened within the gaming days of the reporting period on the selected cash desk station.
‘Received’ - amount of money received by the cash desk;

‘Paid’ - payouts;
‘Promo’ - amount of virtual cash for the promotional tickets issued in the cash desk (not
accounted in balance);
‘Balance’ - cash desk balance after each transaction;
‘Account’ - name of a particular account;
‘Subaccount’ - Payer/Receiver name.
© NOVOMATIC 07 2020 147

11
CASHDESK REPORTS
11.5 Cash Daily Monthly
The ‘Cash Daily Monthly’ report enables you to view summary information on cash desk turnover by various
groups of operations. The report can be generated for the gaming day or a certain month.
‘In’ operations:
• Bills clearance – money removed from the cash-/coin-boxes of the gaming machines are inserted in
the cash desk;
• Buyable promo printed – printing of Buyable Promo tickets;
• Cashable tickets printed – printing of Cashable tickets.
‘Out’ operations:
• Machines payout;
• E\m roulettes payouts;
• Cashable tickets redeemed.
11.6 Payments over 1000 Euros
The ‘Payments over 1000 euros’ report provides information on the payments exceeding 1000€. The report
is generated for a certain time period.
148 © NOVOMATIC 07 2020

11
CASHDESK REPORTS
11.7 Reconciliation Report (Meters-Cash)
The ‘Reconciliation report (meters-cash)’ report enables you to compare the data stored in the database
with the data received from the cash desk.
‘Details’ - contains the Reconciliations link leading to the ‘Detailed reconciliation’ report
(see chapter 11.10).
11.8 Shift Transactions
The Transactions link in the ‘Cage Summary’ report (see chapter 11.3 on page 146) opens the list of cash
desk transactions over the selected shift.

‘Date’ - date and time of the transaction;
‘Amount’ - transaction amount;
‘Promotional Amount’ - amount of the promo-transaction;
‘Short/Over Amount’ - difference between the balances during the shift closing and opening;
‘Type’ - transaction type (see Annex A);
‘Ticket’ - number of the ticket (if the ticket was used);
‘Machine’ - ID number of the gaming machine which is a link to the respective machine web
‘Name’ - name of the cashier;
‘Comment’ - comment on the payment (if any);
‘Manual’ - the enabled check box shows that the operation was performed manually; the
disabled check box shows that the operation was performed automatically.
The data are summarized by currencies in the ‘Amount’, ‘Promotional Amount’ and ‘Short/Over Amount’
columns.
© NOVOMATIC 07 2020 149

11
CASHDESK REPORTS
11.9 Cage-Meters
The Cage-Meters link in the ‘Cage Summary’ report (see chapter 11.3) opens the ‘Cage-Meters’ report for
the selected cash desk. The report enables you to compare the data received from machine meters with
the transactions of the cash desk.

‘Machine’ - ID number of the gaming machine in the System which is a link to the respective
machine web page (see chapter 7.4);
‘Metered Bills’ - machine profitability (data received from the machine Bills data);
‘Bills in cage’ - machine profitability (data received according cash desk transactions);
‘Diff. Bills (Cage-Meters)’ -difference between the ‘Metered Bills’ and ‘Bills in cage’ column values;
INFORMATION
The amount according to the machine Bills meters are compared with the amount of the removal
processed by the cash desk. If during the specified period there were no removals the ‘Bills in cage’
value will be 0.
‘Metered Payouts (Handpay)’

- Handpay paid out to the players (according to machine meters);
‘Cage Payouts (Handpay)’
- Handpay paid out to the players (according to the cash desk transactions);
‘Diff. Payouts (Cage-Meters)’
- Difference between the ‘Metered Payouts (Handpay)’ and ‘Cage Payouts
(Handpay)’ values.
150 © NOVOMATIC 07 2020

11
CASHDESK REPORTS
11.10 Detailed Reconciliation Report
The Reconciliations link in the ‘Reconciliation report (meters-cash)’ (see chapter 11.7) opens the ‘Detailed
reconciliation report’ page on the ‘Summary’ tab.
Name of the cash

Name of the desk
gaming location
Shift
duration
INFORMATION
The report on the ‘Summary’ tab is a summary table where the data is provided from two sources:
System meters (System) and cash desk transactions (Cashdesk). The difference is displayed in the
‘Difference’ column.
In the ‘Machines’ tab, the report data are sorted by the gaming machines.
© NOVOMATIC 07 2020 151

11
CASHDESK REPORTS
11.11 Tickets Counting, Variance
The ‘Tickets counting, variance’ report enables you to compare the ticket amounts calculated by the
System and the actual amounts removed from the cash-boxes of the gaming machines.
The information is provided by the cashable and promo-tickets separately.
‘Diff’ - difference between the Total System Amount and Total Actual Amount field
values. The link leads to the list of tickets removed within the current gaming
day.
152 © NOVOMATIC 07 2020

12
CENTRAL CASHDESK
12 Central Cashdesk
For each cash desk operation you can set automatic report printing. A report will be printed every time the
relevant operation is processed in the cash desk.
The document can be printed in form of a receipt on a slip printer or a document A4.
The Document Templates link of the ‘Central CashDeck’ section leads to a page that enables you to set
printing parameters of reports by operations.

‘Template’ - name of the operation;
‘Type’ - type of the document (receipt or document);
‘Printable’ - checkbox to enable/disable document printing after the respective operation is
processed;
‘File’ - link to the template file;
INFORMATION
If the template file has not been uploaded, but the ‘Printable’ check box is enabled, the printed
document (receipt) will be blank.
‘Action’ - this field contains two buttons:

- opens the ‘Update Template’ parameter setting form (see chapter 12.1);
- opens the template change log (see chapter 12.2).
© NOVOMATIC 07 2020 153

12
CENTRAL CASHDESK
12.1 Document Template Print Settings

The button in the ‘Document Templates’ table opens the ‘Update Template’ page for the selected
operation.
To set template print parameters follow these steps:

1) From the ‘Type’ list select the type of the document you want to print: receipt or document.
NOTE
It is recommended to select the ‘Document’ type for the shift opening / closing operations, as the
slip printers are ill-adapted for printing comprehensive tabular reports.
2) Enable / disable the ‘Printable’ check box.
INFORMATION
If the check box is disabled, the document will not be printed after the respective operation is
processed.
3) Click on the bottom button ‘Drop files here to upload or click here’. A standard MS Windows window
‘Select file’ will be dispalyed.
4) Select the required template file.
5) Save changes by clicking on the button.
The template changes will be recorded in the ‘Document Template History’ report (see chapter 12.2).
154 © NOVOMATIC 07 2020

12
CENTRAL CASHDESK
12.2 Viewing Template History
The button in the ‘Document Templates’ table leads to the ‘History of [document template name]’ page
for the selected operation.
The template data are as follows:

‘Template’ - name of the operation;
‘Type’ - document type (receipt or document);
‘Printable’ - checkbox to activate/deactivate document printing after the respective operation
is processed;
‘Modified By’ - login of the user made changes;
‘Modified’ - date and time when the parameters were changed;
‘Active’ - the enabled check box indicates the currently used template;
‘File’ - link to the template file to be printed after the respective operation is processed.
Once the file is opened, it can be edited (see chapter 12.3).
12.3 Editing Document Template
The ‘File’ link opens the document template (*.rtf file) in the MS Windows that is printed when certain
operation is processed.
Field Name Specification
General fields
AREA Name of the gaming location

TITLE Operation type name. For each operation this field will be different.
AMOUNT Amount
CASHDESK Name of the cash desk where the operation was performed
CASHIER Name of the cashier
ATTENDANT Name of the attendant
© NOVOMATIC 07 2020 155

12
CENTRAL CASHDESK
Specific fields
BALANCEAMOUNT Cash desk balance
CLOSEAMOUNT Amount of money at the time when the shift was closed
COMMENT Comment on operation
MACHINE Id number of the gaming machine or ATM on which the ticket was printed
NOTIFYID Id number of the notification
OPENAMOUNT Amount of money at the time when the shift was opened
PENDING Amount of non-processed notifications at the time when the shift was closed
PRINTDATE Print date
PROCESSDATE Processing date
RECIPIENT Money recipient
REDEEMDATE Date of the payout
REGISTERDATE Date of the registration
SENDER Money sender
SHIFTDATE Date when the shift was opened
TICKETID Ticket Id within the database
TRANID ID of the transaction
VALIDATION Ticket number
Once the template is edited, you have to save it (under the desired name) on the local disk. Upload the new
template to the System for further use.
To upload a new template, follow these steps:

1) From the ‘Document Templates’ list select the operation.
2) Click on the button to open the template file history for this operation.
3) Follow the ‘File’ link to open the template file.
4) Edit the template and save it on the local disk (it is recommended to save this template under a new
name).
5) From the ‘Document Templates’ list select the operation.
6) Click on the button to open the template parameter edit form.
7) Upload the new file (see chapter 12.1).
All template changes are provided in the ‘Document Template History’ report (see chapter 12.2).
156 © NOVOMATIC 07 2020

12
CENTRAL CASHDESK
12.4 Currency Rates
Web interface enables you to save rates of the used currencies against the base currency on the ‘Currency
Rates’ page.
INFORMATION
The base currency as well as other currencies used are set during System setup.
Base currency quote is taken as 1. The rates of other currencies are the recalculation
Current Rate’ conversion coefficient of the selected currency against the base currency of the
System.
‘Effective Rate’ - value of the selected currency against the base currency of the System.
12.4.1 Changing Current Rates
To change the current rates, follow these steps:

1) Open the ‘Currency Rates’ page.
2) Select a currency.
3) Change the current rate.
© NOVOMATIC 07 2020 157

12
CENTRAL CASHDESK
4) Confirm changes made by clicking on the button.
INFORMATION
The new Current Rate will be saved. The date and the time of the changes made will be registered
in the ‘Actual Since’ column.
‘Effective Rate’ will be automatically recalculated in accordance with the new currency rate.
12.4.2 Currency Rates History
The ‘Currency Rates History’ report enables you to view the data as follows:
• Currency
• Previous rate
• Date and time of editing
• Who edited the currency rates
To view the currency rates history, follow the steps below:

1) Select the link on the ‘Currency Rates’ page. OR: the ‘Currency Rates History’ link will open the page
for the selected currency.
2) Select a period of the report.

3) Select the currency of the report.
4) Get the history by clicking on the button.
158 © NOVOMATIC 07 2020

13
DOWNLOADS
13 Downloads
After updating the System, a list of applications and documentation to the updated System version will be
displayed on the ‘Downloads’ page.
The application version link enables to install or update the application selected at the workstation of the
employee. Once a link is selected, the standard Setup.exe file is downloading and the application is being
installed as described in ‘User Manager. User manual’.
The version manual link enables to download a file in PDF format.
© NOVOMATIC 07 2020 159

14
EQUIPMENT
14 Equipment
14.1 Machine Configuration
Some gaming machines connected to the System (to GLM in the location) send their configuration data to
the database.
During machine configuration, the staff can make errors. To find these errors quickly, daily machine
configuration checks are performed: the configuration stored in the database is compared with the
configuration automatically received from the gaming machine.
‘Machine Configuration’ is a report on configuration of the gaming machine installed in a selected gaming
location. The report enables you to select the gaming machines which configuration automatically sent to
the System mismatch the configuration stored in the database.
The report data are displayed as a table.
• Configuration - configuration cannot be reported, UCB does not respond;

• Configuration - the configuration stored in the database mismatches the actual one.
Data reported by the Data inserted in the database

Data match gaming machine (Actual) by the user
Data mismatch
INFORMATION
The mismatched values are highlighted in red.
Important: the configuration reported by the gaming machine (Actual) is considered correct.
160 © NOVOMATIC 07 2020

14
EQUIPMENT
One table row corresponds to one gaming machine. The table data are as follows:
‘Machine‘ - ID number of the gaming machine which is a link to the respective machine web
‘Date’ - date and time when the configuration comparison procedure was performed;
‘Credit’ - value of one credit;
‘Max. Bet’ - maximum bet value;
‘Software Set’ - name of the software set stored in the database. The comparison is not
performed in this column;
‘Software Set SAS Name’
- Name of the software set reported by the gaming machine (Actual);
INFORMATION
If during reporting the ‘Software Set SAS Name’ the gaming machine cannot report the game
names, or the reported software set mismatch the ‘Software Set’ list stored in the database, the
‘Software Set SAS Name’ will be highlighted in red.
‘Protocol ver.’ - type of the protocol used by the gaming machine;

‘Board serial’ - serial number of the board of the gaming machine;
‘Serial’ - serial number of the gaming machine specified on its cabinet and in the
supporting documentation;
‘Game Count’ - quantity of games in the software set;
‘Mismatch Flag’ - the enabled check box indicates the mismatched configuration:
Configuration - configuration cannot be reported, UCB does not respond;
Configuration - the configuration stored in the database mismatches the actual one.
‘Games’ - list of games in the software set. The link opens the ‘Game configuration for
machine [machine №]’ form where you can view the game list of the Software
Set and mismatches.
© NOVOMATIC 07 2020 161

14
EQUIPMENT
The list data are as follows:

‘Game ID’ - ordered number of the game within the software set;
‘Game Name’ - name of the game;
‘Game Name (DB)’ - name of the game stored in the database. Mismatches are highlighted in red;
‘Credit’ - cost of one credit;
‘Theor. RTP%’ - theoretical rate of return.
INFORMATION
If a mismatch is detected, the Show link is highlighted in red. If there is no configuration mismatch,
the Show link is highlighted in blue. If the flag is shown, the ‘Games’ link lacks.
If in the ‘myACP Accounting and Control’ application the Exclude from Check check box is
enabled for a gaming machine (for details, see the ‘myACP Accounting and Control’ user manual),
the software set parameters will not be checked for this gaming machine and the Show link will
lack.
14.2 UCB Update
The ‘UCB Update’ report enables you to view the UCB software updates over a certain time period.

‘Update Date and Time’ - date and time when the UCB software was loaded;
‘UCB Version Before’ - UCB software previous version;
‘UCB Version After’ - uploaded UCB software version.
162 © NOVOMATIC 07 2020

15
FINANCIAL REPORTS
15 Financial Reports
NOTE
For each currency supported by the gaming machine a separate table is generated and the results
are calculated separately. A description of machine meters displayed in the reports is given in
Annex C of this document.
15.1 Cards Transaction by EGM
The ‘Cards transaction by EGM’ report enables to view transactions on Cashless cards and compare the
machine meters data with the Cashless transactions data derived from the database.
INFORMATION
The report is generated with data details for every gaming machine.
15.2 Cashless Reconciliation by Locations
The ‘Cashless Reconciliation by Locations’ report enables to reconcile the data on Cashless and Promo
Cashless transactions in the gaming location according to the machine meters with the data on Cashless
transactions derived from the database. This report enables to detect mismatches in due time.
INFORMATION
The report is generated with data details on gaming locations and currency.
15.3 Cashless Reconciliation by Machines
The ‘Cashless Reconciliation by Machines’ report enables to reconcile the data on Cashless and Promo
Cashless transactions on each gaming machine received from the machine meters with the data on
Cashless transactions derived from the database. This report enables to detect mismatches in due time.
INFORMATION
The report is generated with data details on gaming machine and currency.
© NOVOMATIC 07 2020 163

15
FINANCIAL REPORTS
‘Detailed’ - contains the links to the following reports:

Events –machine events (see chapter 25.1 on page 260);
Prizes - prize transfer to the credit of the gaming machine via PTM (see chapter 20.17 on
page 244);
Transactions - Cashless card transactions (see chapter 15.1 on page 163).
15.4 Deleted Cashback
The ‘Deleted Cashback’ report enables you to view the list of unclaimed Cashback amount that was deleted
within a certain period.
‘Issue Date’ - date and time when the Cashback was awarded to the player;
‘Delete Date’ - date and time when the Cashback was deleted.
15.5 Manual Closing of Gaming Day
To close a gaming day in the gaming location manually, follow the steps below:
1) Select ‘Financial Reports’ → ‘Manual closing gaming days’.
2) The ‘Manual closing gaming days’ form will be displayed.
The form contains the data as follows:

‘Select Location’ - select a gaming location;
‘Last closed gaming day’ - the last closed gaming day of the selected gaming location;
‘Close until’ - the nearest to the ‘Last closed gaming day’ date, by which the open gaming day
of the selected location can be closed, excluding the date of the current gaming
day;
3) In ‘Select Location’ drop-down list, select a gaming location.
164 © NOVOMATIC 07 2020

15
FINANCIAL REPORTS
INFORMATION
Only active gaming locations are displayed in the ‘Select Location’ drop-down list.
INFORMATION
If it is required to close the gaming day in all gaming locations at a time, select ‘All Locations’ value.
All open records of all the open gaming locations will be closed in the System until a ‘Close until’
date excluding the date of the current gaming day.
The button allows to open the ‘Gaming days history’ report (for details see
chapter 15.6 on page 165).
15.6 Gaming Days History
The ‘Gaming days history’ report reflects a list of closed gaming days in all gaming locations of an
Organization within the selected reporting period.
‘User’ - login of the employee who closed the gaming day or ‘AUTO’ value, which means
that the gaming day in the gaming location was closed automatically.
15.7 Hourly Meters
The ‘Hourly Meters’ report enables to view hourly meters data on each gaming machine in the selected
gaming location. The report contains the following data:
Total Bet
Total Win
Handpaid Jackpot
HP Cancelled Credit
Paid Jackpots
© NOVOMATIC 07 2020 165

15
FINANCIAL REPORTS
15.8 Locations’ Cash Flow
The ‘Locations’ cash flow’ report enables you to view all locations profitability in a selected currency over a
certain time interval.
Each row of the report corresponds to one gaming location and one currency of this location. The report
enables you to calculate the income of gaming locations for each of the currencies used in the gaming
location and convert them into the currency of the report.
NOTE
If the currency of the report is not selected (Currency = ‘All currency’), the income of gaming
location is calculated separately for each currency without conversion.
The report provides the following data:

‘EGM Currency’ - currency of the gaming machine;
‘Machines’ - quantity of the gaming machines that were connected to the System within
the reporting period;
‘Report Currency’ - currency of the report;
NOTE
For the gaming machines with the currency different from the currency of the report, the ‘Bet-Win’
and ‘In-Out’ values (and other money meters) are calculated at an internally generated rate of the
System. Income value is calculated for each transaction in the currency of the report at a rate actual
at the time of transaction.
The meter values with ∆ symbol mean the difference of the machine meter data within the reporting period.
166 © NOVOMATIC 07 2020

15
FINANCIAL REPORTS
15.9 ‘Locations’ Cash Flow Daily’
The ‘Locations’ cash flow daily’ report enables to view daily profitability of all gaming locations in a selected
currency over the selected reporting period.
NOTE
Each row of the report corresponds to one gaming day of a gaming location and one currency of this
location. The report enables you to calculate the income of gaming locations for each of the currencies
used in the gaming location and convert them into the currency of the report.
The report contains the following data:

‘Gaming Day’ - date of the gaming day;
‘Machines’ - number of machines connected to the System over the reporting period;
‘Gaming day status’ - status of the gaming day: Opened или Closed;
‘Edited’ - enabled check box means that data of the gaming day were edited.
NOTE
System. Income value is calculated for each transaction in the currency of the report at a rate actual
at the time of transaction.
© NOVOMATIC 07 2020 167

15
FINANCIAL REPORTS
15.10 Machine Register Form
The ‘Machine register form’ report enables you to view the data from the register form of the selected
gaming machine generated over a certain period. By default, the report is generated for the previous week.
6
The report also provides the machine meter readings that can be reported by the gaming machine
INFORMATION
The detailed information on the machine register form is contained in the ‘myACP Accounting and
Control. General Description.’ user manual.
‘Date’ - date and time when the record was created in the machine register form;
‘C’ - this mark means that this record is corrective;
‘Bet-Win’ - difference between the amount of placed bets and amount of paid wins in
monetary terms throughout the machine operating time;
‘In-Out’- - difference between amount of money inserted into the gaming machine and
amount of money paid out to the players throughout the machine operating time;
‘Mismatch’ - difference between the ‘Bet-Win’ value and ‘In-Out’ value including credit
balance on the gaming machine (‘Current Credit’) and machine denomination
value (‘Credit)’:
‘Mismatch’ = ‘In-Out’ – ‘Bet-Win’ - ΔCurrent Credit*Credit
‘Edited’ enabled check box and active link mean that the record was corrected. Follow
the link to open the ‘EMG Meters Change’ (see chapter 8.1 on page 124).
6
168 © NOVOMATIC 07 2020

15
FINANCIAL REPORTS
15.11 Machine Performance
The ‘Machine performance’ report shows the operative efficiency of the gaming machines installed in
operator locations over a certain period depending on the currency. The efficacy includes:
• Cashflow
• Machine profit
• Quantity of played games
• Average bet over the reporting period
• Machine occupancy
The report also shows the percentage of these parameters to the average value over the selected period.
15.12 Machines Cash Flow
The ‘Machines’ cash flow’ report enables you to view the cash flow of every machine in a selected gaming
location in a selected currency within a certain period. The report is based on the data from the machine
register form.
NOTE

‘Action’ - link Machines daily leads to the ‘Machines’ cash flow daily report for the
selected machine (see chapter 15.14 on page 170).
NOTE
If, during the reporting period, the gaming machine was relocated or machine parameters were
changed, the report contains as many records as there were changes made.
System actual for the time of transaction.
For the machine meters, two version are available: Start and End. They show machine meter values at the
beginning and at the end of the reporting period respectively. Moreover, for these meter data the ∆ values
that are calculated as a difference between the ‘start’ and ‘end’ values are provided.
Example:
‘∆ Games’ is calculated as a difference between the ‘Total Games End’ – ‘Total Games Start’.
© NOVOMATIC 07 2020 169

15
FINANCIAL REPORTS
15.13 Machines Cash Flow (Position)
The ‘Machines’ cash flow (Position)’ report enables you to view in detail the cash flow of every machine
depending on the position in the gaming location on which it was installed during the selected period.
NOTE
If during the reporting period a gaming machine was replaced form one position to another within a
gaming location, the report will provide the information separately for each position.
If during the reporting period the gaming machine was relocated or machine parameters were
changed, the report contains as many records as there were changes.
‘Position’ - number of the gaming machine positions within the gaming location;
‘Working Days’ - number of working days within the reporting period.
15.14 Machines Cash Flow Daily
The ‘Machines’ cash flow daily’ report enables to view a daily cash flow of each gaming machine in the
selected currency in the selected location within the reporting period. The report is generated on the base
of the data from the machine register form.
NOTE
machine is calculated separately for each currency without conversion.
If during the reporting period the gaming machine was relocated or machine parameters were
changed, the report contains as many records as changes made.
System actual for the time of transaction.
Each row of the report corresponds to one gaming day of one machine in one currency.
‘Gaming Day’ - date of the gaming day;
‘Gaming day status’ - status of the gaming day: Opened or Closed;
‘Edited’ - enabled check box means that the data were edited;
‘Exchange rate’ - internally generated exchange rate of the System;
The meter values with ∆ symbol mean the difference in machine meter data within the reporting period.
170 © NOVOMATIC 07 2020

15
FINANCIAL REPORTS
15.15 Machines’ Cash Flow (Position, Grouped)
The ‘Machines’ cash flow (position, grouped)’ report enables you to view the cash flow of each gaming
machine installed in a certain position of the gaming location.
15.16 Machines Current Result
The ‘Machines Current Result’ report enables to view the result of every gaming machine in the selected
gaming location since the beginning of the gaming day until the report generation.
The meters value with ∆ symbol shows difference of the machine meter data during the current gaming
day.
15.17 Overflows and RAM Clears
The ‘Overflows and RAM Clears’ report enables to view a page with the information on the gaming
machines with meters overflow (AUTO OVERFLOW) or meters setting to zero (AUTO RAMCLEAR and
MANUAL RAMCLEAR). The default period is one preceding week.
The fields of this report are the same as in the ‘Machine register form’ report (details are in chapter 15.10).
‘Record Type’ - type of operation:
AUTO OVERFLOW - meters overflow;
AUTO RAMCLEAR – automatic setting meter to zero;
MANUAL RAMCLEAR – manual setting meters to zero;
INFORMATION
The detailed information on meters overflow and setting to zero (Ram clear) and how it is shown in
the machine register form is provided in the ‘Accounting and Control. General description. User
manual’.
© NOVOMATIC 07 2020 171

15
FINANCIAL REPORTS
15.18 Real Time
The ‘Real Time’ report enables you to view information on machine operation in a selected gaming location
The ‘Real Time’ report table fields are the same as in the ‘Machines’ cash flow’ report.
INFORMATION
Information on machine profitability is stored in the database during limited time span set at the
System setup. The default retention period is 10 days before the current date.
NOTE
In theory, you may set any reporting period, but if the From-To’ time span does not cover the
retention period set in the System, the report will not be generated.
For the machine meters two filters are available: Start and End. They show machine meter values at the
beginning and at the end of the reporting period respectively. Moreover, for these meter data the ∆ values
that are calculated as a difference between the ‘start’ and ‘end’ values are provided.
Example:
‘∆ Games’ is calculated as the as a difference between the ‘Total Games End’ – ‘Total Games Start’.
172 © NOVOMATIC 07 2020

15
FINANCIAL REPORTS
15.19 Shift Results (Machines)
The ‘Shift results (machines)’ report enables to view the financial data actual at the moment of closing of
the selected shift in a selected location.
INFORMATION
The Shift End Balance for gaming machines is calculated according to the formula:
Shift End Balance (Machines) = Monetary amount (machines) - (Cost of Promo tickets redeemed
by machines – Cost of Promo tickets printed by machines) – Delta Ticket Liability (Redeemed –
Printed out) – Paid out CashBack - (Jackpots – Jackpots transferred to the credit of machine).
© NOVOMATIC 07 2020 173

15
FINANCIAL REPORTS
15.20 Tickets Reconciliation
The ‘Tickets reconciliation’ report enables to view the information on Cashable and Promo tickets printed
out and redeemed over the gaming day derived from different sources:
• machine meters data (Ticket In, Promo Ticket In, Ticket Out, Promo Ticket Out),
• data reported by machines
• meters data reported to the System.
The report demonstrates all the machines the register form of which contains at least a single record during
a gaming day.
INFORMATION
If during a gaming day the following parameters of the gaming machine were changed:
• location
• machine currency
• machine position at the location
• serial number
this gaming machine will be shown at the daily report as many times as many changes were made.
Each time this gaming machine will be shown with new parameters.
‘Mismatch’ - the enabled check box indicates that the data from at least one of the sources
mismatch.
15.21 Tickets (Detailed)
When you switch to the ‘Tickets detailed’ report from the TITO Liability (period)’ report (for details see
chapter 15.27), the report parameters are already set.
The ‘Tickets detailed’ report enables you to view the quantity of TITO tickets issued the selected gaming
location within the specified period.

Issue - information on the issued ticket:
‘Date’ - date and time the ticket was printed out;
174 © NOVOMATIC 07 2020

15
FINANCIAL REPORTS
‘Machine’ - number of the gaming machine / name of cash desk or ATM issued the ticket;
‘Position’ - number of the position of the gaming machine within the gaming location;
‘Location’ name of the gaming location;
‘Redeem’ - information on the redeemed ticket:
Date’ - date and time when the ticket was redeemed in the cash desk or the money was
transferred to the credit of the gaming machine;
‘Machine’ - ID number of the gaming machine to which credit was transferred. If a ticket was
redeemed in a cash desk, the field value is 0;
‘Location’ name of the gaming location;
‘Amount’ - ticket value;
‘Validation Number’ - ticket ID number;
‘Ticket Type’ ticket type: Promotional or Cashable;
‘Status’ - ticket current status;
‘Category’ category of the Promotional ticket.
‘Player’ name of the player. The link to the ‘Summary data’ report (see chapter 20.2.3)
INFORMATION
If a ticket has the ‘In Progress’ status at the time you generate the report, the ‘Redeem #’ field
displays the number of the gaming machine accepted the ticket, and the ‘Redeem date’ field is
blank.
15.22 Tickets Expiration
The ‘Tickets expiration’ report enables to view a list of tickets with expired validity at the current moment.
# - name of cash desk, name of application, ATM number or number of the gaming machine issued the
ticket to the player;
‘Expired’ – a ticket was printed, but not redeemed or used in a game. The ticket is valid no longer.
15.23 Tickets In Progress
The ‘Tickets In Progress’ report contains the list of tickets that currently have the ‘In Progress’ status.
In Progress - intermediate ticket status which lasts for a short time during money transfer from
the ticket to the credit of the gaming machine. If at this moment the gaming
machine goes offline, the ticket hangs and cannot be used for money transfer on
another gaming machine, but its status can be changed.
# - name of the cash desk and application, number of ATM or gaming machine, which issued the ticket;
© NOVOMATIC 07 2020 175

15
FINANCIAL REPORTS
15.24 Tickets Liability Change
The ‘Tickets Liability Change’ report shows migration of funds spent for Cashable tickets
NOTE
Tickets that expire within the reporting period are not included into the ‘Liability before’ and ‘Liability
after’ amounts
The table consists of two parts:
Amount of money for the tickets

printed out but not redeemed by
the beginning of the reporting
period. The tickets expire after the
reporting period.

printed out during the previous
reporting period and not redeemed
by the end of the current reporting
i d

printed out but not redeemed by the
end of the set reporting period.
The tickets expire after the reporting
period.
Amount of money for new tickets

printed out during the reporting period.
176 © NOVOMATIC 07 2020

15
FINANCIAL REPORTS
15.25 Tickets Liability Change (by Location)
The ‘Tickets Liability Change (by location)’ report shows the flow of cash put up to the Cashable tickets
within a certain period in a selected gaming location.
Set the report parameters.
INFORMATION
The first report part that provides the information on the tickets printed out and redeemed by the
players is generated on the same principle as the ‘Tickets Liability Change’ report
(see chapter 15.24).
The second part of the report shows where the ticket was redeemed – this part is generated only if the
Central TITO is enabled.
NOTE
For the gaming operators that have several gaming locations, the System can be configured so that
7
the tickets issued in one gaming location can be redeemed in another .
The tickets were redeemed in The tickets were redeemed in

the same gaming location other Operator locations
where they were printed out
INFORMATION
If the tickets were not redeemed within the reporting period, the second report part is blank.
7
This option is called ‘Central TITO’.
© NOVOMATIC 07 2020 177

15
FINANCIAL REPORTS
15.26 TITO Liability
The ‘TITO Liability’ report provides the information on the quantity and amount of TITO tickets that have not
been redeemed by the time of the last synchronization of the website with the System.
‘Synchronization Date’ - date and time of the last synchronization with the System;
‘Tickets Unpaid’ - quantity of tickets that have not been redeemed;
‘Amount Unpaid’ - amount that have not been redeemed.
NOTE
The report does not provide the information on the tickets that were printed out in the cash desk and
have the ‘Invalid’ status. The information on the ‘Promo-tickets’ are also not included in the report.
15.27 TITO Liability (Period)
The ‘TITO Liability (period)’ report provides the information on the TITO tickets that were not redeemed
within a certain period. The report is generated for all operator locations.
‘Details’ - link to the ‘Tickets (detailed)’ reports that provides the information on the TITO
tickets that were not redeemed in a certain location within a certain time period
(see chapter 15.21 on page 174).
178 © NOVOMATIC 07 2020

16
FLOOR MONITOR
16 Floor Monitor
The ‘Floor Monitor’ section is designed to display the real-time information on machine status on a gaming
location scheme and analyze machine profitability over a certain period.
Definitions:
‘Location scheme’ – schematic view of the gaming location or a part of it (optional), which represents the
arrangement of gaming machines.
‘Position’ – a cell on a location scheme representing position of a gaming machine.
‘Status hint –a configurable color system designed for machine status designation.
16.1 Start Up
1) Create and save a scheme of the gaming location or its part.

2) Arrange gaming machines of this location on the scheme.
3) Configure parameters of machines status display.
© NOVOMATIC 07 2020 179

16
FLOOR MONITOR
16.2 General View and Control Buttons
When selecting the ‘Floor Monitor’ section in the website menu, the module is opened in the separate tab.
16.2.1 General View
  
1. Search field (for details, see chapter 5.3.2 on page 69).

2. Scheme control panel (for details, see chapter 16.2.2.1 on page 181).
3. Button to hide the scheme control panel.
4. Main toolbar (for details, see chapter 16.2.2.2 on page 181)
180 © NOVOMATIC 07 2020

16
FLOOR MONITOR
16.2.2 Toolbars
16.2.2.1 Scheme Control Panel
- drop-down list to select a scheme of the gaming location;

- scheme edit mode (for details, see chapter 16.5 on page 189);
‘Pause refresh scheme’
- this button indicates that the scheme is currently auto-refreshing. Clicking on the
‘Pause refresh scheme’ button stops scheme auto-refresh procedure and
changes the button for (for details, see chapter 16.6.1 on page 199);
‘Start refresh scheme’
- this button indicates that auto-refresh procedure is stopped (for details, see
chapter 16.6.1 on page 199);
‘Delete current scheme’
- enables to delete current scheme (for details, see chapter 16.5.2 on page 198).
16.2.2.2 Main Toolbar
‘Action’ - operating elements to create schemes:
- enables you to create a new scheme. The ‘Create Scheme' form appears once
this button is clicked on (for details, see chapter 16.4 on page 186).
- enables you to copy the selected scheme. The ‘Copy current scheme’ form
appears once this button is clicked on (for details, see chapter 16.4.1 on page
188).
- enables to open the ‘Machine statuses’ form (for details, see chapter 16.3.2 on
page 183).
- reports (for details, see chapter 16.7 on page 201:
- heat map (for details, see chapter 16.7.1 on page 201);

- handpay at the gaming location (for details, see chapter 16.7.2 on page 203).
© NOVOMATIC 07 2020 181

16
FLOOR MONITOR
'Settings' - configuration of display scheme parameters:
- shows / hides position of the machine on the scheme;

- shows / hides machine numbers on the scheme;
- shows / hides the grid lines of the scheme (see chapter 16.3.1 on page 183);
- shows / hides the location scheme background.
‘Legend’ - enables to view a list of events displayed on the scheme (for details, see chapter
16.3.2.1 on page 185):
- turns on/off the event notification sound;
- enlarges/reduces scheme view.
182 © NOVOMATIC 07 2020

16
FLOOR MONITOR
16.3 Scheme Settings

16.3.1 Grid Lines
Open the 'Settings' menu and click on the ‘Grid’ button to show the grid lines.
If the location scheme background is shown, the grid is displayed over the background. If the grid is hidden,
the gaming machines are positioned in the cells anyway. Moreover, when dragging a gaming machine, the
grid appears. When the machine is dragged, the grid disappears.
16.3.2 Machine Statuses
NOTE
Settings adjusted in the ‘Machine statuses’ form impact statuses display in all the schemes.
Open the menu (‘Action’) and select ‘Machine statuses’. The ‘Machine statuses’ form will be
displayed.
The form contain the following fields:

‘Status’ - name of the event defining the machine status. The event list is set by default.
‘Visible’ - check box indicates whether the status is displayed on the scheme or not. The
enabled check box indicates that the status is displayed.
‘Color’ - drop-down list enables to select a color of the machine status display. You can
change the status color by clicking on the colored field.
© NOVOMATIC 07 2020 183

16
FLOOR MONITOR
‘Sound’ - the enabled check box indicates that a sound will notify if a certain event on the
gaming machine occurs.
- enables to change the default notification sound. Having clicked this button, you
will be prompted to follow the link to upload the sound file. The link opens the
standard ‘Open’ MS Windows.
The enabled ‘Visible’ check box indicates that if a certain event occurs, the machine status (a cell on the
location scheme) will be highlighted in the color selected. If the ‘Visible’ check box is disabled, the selected
status will not be displayed on the location scheme.
You can move statuses up and down the list depending on their priority from the user point of view. Move
up statuses of high priority; move down statuses of low priority.
Click on the button to confirm the changes made in the ‘Machine statuses’ form.
184 © NOVOMATIC 07 2020

16
FLOOR MONITOR
16.3.2.1 Viewing Display and Event Notification Settings
To view the set list of events and sound notifications,

• Click on the button.
Event sound notification

available
Event sound notification is not

available
To hide the Legend’ window, click on the once again.
INFORMATION
The buttons are to switch on/off the event notification sounds.
© NOVOMATIC 07 2020 185

16
FLOOR MONITOR
16.4 Creating Location Scheme
To create a new location scheme, follow these steps:

1) Enable the grid lines as described in chapter 16.3.1 on page 183).
2) Click on the button (‘Action’) and select the ‘Create scheme' option.
3) The ‘Create scheme' form appears.
The form consists of the following fields:

‘Name’ - name of a new scheme;
INFORMATION
Each scheme name must be unique.
Any symbol, whether it be dot, space, uppercase letters or lowercase ones, is considered as a
unique symbol.
‘Location’ - drop-down list to select the name of location the scheme is created for.
‘Width' - scheme width (number of cells in horizontal direction);
‘Height’ - scheme height (number of cells in vertical direction).
4) Complete fields of the form.
186 © NOVOMATIC 07 2020

16
FLOOR MONITOR
INFORMATION
It is recommended to rely on actual size of the location when you are creating a scheme. Mind that
1 cell equals to 1 m² of the actual location. You cannot change the dimension.
The scheme will be divided into cells in accordance with the set parameters even if the grid lines
are hidden.
Remember that 1 scheme cell can accommodate only one gaming machine.
5) If there is a background image for the selected location, upload it.
6) Click the link to open the standard Window’s selection form. Select a file.
INFORMATION
When uploading the background image, mind the maximum allowable image size to be displayed.
Max size is set in the System.
The application allows to upload the image in *.bmp, *.wmf and *.emf formats.
© NOVOMATIC 07 2020 187

16
FLOOR MONITOR
7) Click on the button to confirm the new scheme. The new scheme will be created in accordance
with the set parameters.
16.4.1 Creating Location Scheme by Copying
To create a scheme by copying the existing one, follow these steps:

1) Select a location scheme to copy.
2) Click the button (‘Action’) and select the ‘Copy current scheme’ option.
3) The ‘Copy current scheme’ form appears.
4) Enter a name of the new scheme into the ‘Save as’ field.
5) Click to save the scheme copied.
188 © NOVOMATIC 07 2020

16
FLOOR MONITOR
16.5 Editing Scheme
Delete selected scheme

Real-time scheme
(see chapter 16.4.2)
refreshing on/off (see
chapter 16.5.1)
Displayed scheme name.

Drop-down list.
Edit selected scheme (see

chapter 16.4)
Click on the (‘Edit scheme’) button to open an edit toolbar.
- quit the edit mode;
INFORMATION
If considerable changes were made in the scheme, for example, an EMG was deleted or added, a
user will be suggested to save the changes made when quitting the edit mode.
‘Post scheme’ - save the changes made without closing the scheme;
‘Scheme properties’ - viewing and altering the scheme parameters. The ‘Scheme properties’ form is
similar to the ‘Create scheme’ form (see chapter 16.4) and to be completed the
same way;
‘Snap to grid’ - centering the machine icon in the middle of the scheme cell (see chapter
16.5.1.3 on page 195).
‘No snap to grid’ - undo ‘Snap to grid’;
‘Add machines to scheme’
- adding new gaming machines to the scheme (see chapter 16.5.1);
‘Selected by frame’
- enable/disable selecting by frame on the grid (see chapter 16.5.1.2 on page
193);
’Drag labels’ - enable/disable changing position of the machine numbers on the scheme (see
chapter 16.5.1.4 on page 195);
© NOVOMATIC 07 2020 189

16
FLOOR MONITOR
16.5.1 Arranging Machines on Scheme
To arrange machine icons on the scheme, follow these steps:

1) Click on the (‘Add machines to scheme’) button in the scheme-editing mode. A drop-down list
displays the unmapped machines.
The drop-down list contains two columns:

‘Machine’ - machine ID number registered in the System located in the selected location;
‘Position’ - unique position number of a machine in the gaming location.
2) Select a required machine from the drop-down list.

3) Press the left mouse button and hold it down to drag the machine icon to the scheme. You should
place the machine to that precise position which corresponds to its position in the gaming location.
INFORMATION
The machine number will be automatically deleted from the drop-down list. The icon of the gaming
machine will be displayed on the scheme.
One cell can accommodate only one gaming machine.
As an alternative, you may double-click the required machine in the ‘Unmapped machines’ list. In
this case, the gaming machine will be placed automatically in the first vacant cell from the left side
of the scheme.
190 © NOVOMATIC 07 2020

16
FLOOR MONITOR
To shift a gaming machine, drag it to the desired position on the scheme. When dragging, it will be
highlighted in orange.
4) Arrange all the required gaming machines on the scheme.

5) Save the changes made.
6) Quit the edit mode.
INFORMATION
In a view mode, the machine icons will be displayed in colors set in the event legend (for details,
see chapter 16.3.2 on page 183).
© NOVOMATIC 07 2020 191

16
FLOOR MONITOR
16.5.1.1 Rotating Machine on Scheme
To rotate a machine on the scheme, follow these steps:

1) Open the scheme in the edit mode .
2) Select a gaming machine.
3) A rotation lever will appear at the machine icon.

4) Point the cursor to the rotation lever. The cursor arrow will change for the symbol.
5) Rotate the machine icon to the required side and place it in accordance with its actual position in the
gaming location.
192 © NOVOMATIC 07 2020

16
FLOOR MONITOR
16.5.1.2 Dragging / Rotating Group of Machines on Scheme
To drag several machines (not interchanging them) on the scheme at a time, follow these steps:
2) Enable the ‘Select by Frame’ option. The button will change for the button.
3) Frame the required area on the scheme by pressing and holding the left mouse button down.
4) The machine icons inside the selected area will be red bordered. When you release the mouse
button, they will remain red bordered.
5) Hold down the left mouse button and drag the machines to the desired place on the scheme. While
the machines are shifting, they will be highlighted in orange.
© NOVOMATIC 07 2020 193

16
FLOOR MONITOR
6) When you release the left mouse button, the machine icons are still red bordered and can be moved.
7) To clear the red highlight of the cell border, click on any empty cell on the scheme.
To rotate a group of machines on the scheme, follow the steps below:

2) Enable the ‘Select by Frame’ option. The button will change for the button.
3) Frame the required area on the scheme by pressing and holding the left mouse button down.
4) A rotation lever will appear at the machine icon

5) Point a mouse cursor to the rotation lever. The cursor arrow will change for the symbol.
6) Rotate the selected group of machines.
194 © NOVOMATIC 07 2020

16
FLOOR MONITOR
16.5.1.3 Centering Machine on Scheme
To place a gaming machine in the center of the selected cell, follow these steps:
1) Open the scheme in edit mode by clicking on the button.
2) Select a machine on the scheme.
INFORMATION
The selected gaming machine will be highlighted with red border.
3) Click on the (‘Snap to grid’) button on the toolbar in the scheme edit mode. The machine center
will match the cell center.
INFORMATION
It is not required to place machines in certain cells. The application allows you to place machines on
any position of the scheme regardless the grid lines.
If you disable the ‘Snap to grid’ option, the button will be changed for the button, and you
will be allowed to place the machine on the scheme as desired.
16.5.1.4 Dragging/Showing/Hiding Machine Numbers
1. Dragging machine ID number
In the edit mode click on the ‘Drag labels’ button.
The button will be changed for .
© NOVOMATIC 07 2020 195

16
FLOOR MONITOR
Press and hold down the left mouse button to drag a machine number and place it near the icon of
machine. Once the scheme is saved, the machine number remains near the machine.
2. : Showing machine numbers (if hidden before)
To show machine numbers on the scheme, click on the button ('Show/ hide') and select the
(‘Machine nums’) option. The button will be changed for .
The machine numbers will be displayed on the scheme.
INFORMATION
The scheme can display either machine number or machine position number.
3. :Showing machine positions
To show machine positions on the scheme, click on the button ('Show / hide') and select the
(‘Machine positions’) option. The button will be changed for .
196 © NOVOMATIC 07 2020

16
FLOOR MONITOR
The machine numbers will changed for the machine position numbers.
4. : Hiding machine number and machine position
Click on the button to hide a machine number (the button will be changed for )
Click on the button to hide a machine position (the button will be changed for ).
16.5.1.5 Deleting Machine from Scheme
To delete a machine from the scheme, follow these steps:

1) Open the scheme in the edit mode by clicking on the button.
2) Select a gaming machine.
3) Right-click to open the context menu of the gaming machine. Select the ‘Delete machine from
Scheme’ option.
INFORMATION
Once a machine is deleted from the scheme, it will be placed on the ‘Unmapped Machines’ list.
© NOVOMATIC 07 2020 197

16
FLOOR MONITOR
16.5.2 Deleting Scheme
To delete a scheme, click on the (Delete current scheme) button and confirm your actions in the
confirmation dialog box. After the scheme is deleted, its name will be removed from the list, but it will
remain displaying in the main window until another scheme is selected or the new one is created.
198 © NOVOMATIC 07 2020

16
FLOOR MONITOR
16.6 Monitoring Gaming Location
NOTE
When the scheme edit mode is activated, all machines on the scheme are displayed in the ‘UCB
offline’ status.
16.6.1 Automatic Refreshing of Scheme Data
INFORMATION
The correct machine data are provided only if the auto-update mode is enabled.
When you place the cursor on a machine, the hint providing the information on this machine will show the
following data:
• machine ID number;
• machine position number within the gaming location;
• machine status;
• event related to the machine current status;
• number of credits on the machine account.
To run refresh of the selected scheme, click the (‘Start refresh scheme’) button. The button will be
changed for .
© NOVOMATIC 07 2020 199

16
FLOOR MONITOR
16.6.2 Viewing Machine Information
The Floor Monitor section enables you to view machine parameters directly from the scheme:
1) Select a machine on the scheme.
2) Right click to open additional menu.
3) Select ‘Machine parameters’. The ‘Machine Info’ page for the selected machine will be opened in the
individual tab (for details see chapter 7.4 on page 105).
16.6.3 Viewing Previous Machine Status
1) Select a machine on the current scheme.

2) Right click to open an additional menu.
3) Select the ‘Reset status’ option. The color of the current machine status will change for the previous
status color.
If the scheme is in the auto-refresh mode, in a few seconds the gaming machine will get back to its current
status.
200 © NOVOMATIC 07 2020

16
FLOOR MONITOR
16.7 Metrics Analysis

16.7.1 Heat Map Report
1) Open a location scheme.

2) Click on the (Reports) button and select the (Heat map) option.
3) Configure parameters in the ‘Heat map’ form.
The form contains the fields as follows:

‘Date From’ / ‘Date To’ - reporting period;
‘Limit’ - upper/lower limits from which the range intervals will be defined. The ‘Limit’
parameter is intended for the ‘Range type – Limit’ report;
‘Ranges’ (2-20) - quantity of intervals the range is to be divided into;
‘Data analysis’ - the report will be generated on the base of:
Profit - profitability analysis;
Delta games - quantity of games played on the machine;
Delta Total bet - amount of bets placed on the machine;
‘Range type’ - range type for the report to be generated:
‘Limit’ - based on value set in the ‘Limit’ field;
‘Max min values’ - from minimum amount to maximum amount;
‘Average’ - intervals ‘greater / lower’ will be organized on the base of average value of the
range against the value set in the ‘Ranges’ field.
© NOVOMATIC 07 2020 201

16
FLOOR MONITOR
Example 1: Profit limits
Lower limit
Example 2: Profit calculated on max and min amounts
Minimum loss
Maximum loss
Example 3: Average amount of bets
Maximum
amount of bets
placed on EMG
Average amount of
bets placed on
EMG
Minimum
amount of bets
placed on EMG
202 © NOVOMATIC 07 2020

16
FLOOR MONITOR
16.7.1.1 Saving Heat Map Report
Once the ‘Heat map’ report is generated, the metrics chart is available for downloading in *.png format.
Click on the (‘Reports’) button and select the option (Save heat map as image) option.
The report will be downloaded to the local disc C: / Downloads.
16.7.2 Attendant Payments Report
While working in the gaming location, the Attendant handles the handpays. The ‘Attendant payments’ report
enables to view the real-time information on handpays paid out.
To view the report, follow these steps:

1) Open the location scheme.
2) Click on the (‘Reports’) button and select the (‘Attendant payments’) option.
In a few seconds, the report will be refreshed automatically. No presetting is required.
The report contains the following data:

‘Machine’ - ID number of the machine on which the handpay was paid out;
‘Position’ - position number within location;
‘Event’ - event that leads to handpay;
‘Sum’ - amount of handpay;
‘Date Time’ - date and time of handpay.
© NOVOMATIC 07 2020 203

17
FINGERPRINT/RFID BEHAVIOR SETTINGS
17 Fingerprint/RFID Behavior Settings
The ‘Fingerprint/RFID behavior settings’ option enables you to adjust waiting time for automatic completion
of gaming session on the gaming machine (auto-checkout) if a player used their fingerprint or RFID card for
authorization.
Web interface allows to adjust waiting time for automatic completion of gaming sessions for fingerprint
scanner and contactless RFID card reader on individual basis.
Waiting time for auto-checkout settings depend on the credit balance of the gaming machine.
‘Lock EGM bill acceptor on Idle mode’

- enabled check box means that gaming sessions are available for authorized
players only. Otherwise, bill acceptor is locked.
‘Automatic Log-out for Fingerprint’
‘Automatic Log-out for RFID Cards’
- enabled check box means that players should put their fingers in the fingerprint
scanner or tap their RFID card onto the contactless card reader to unlock the bill
acceptor.
204 © NOVOMATIC 07 2020

17
Setting tables for fingerprint scanner and RFID card are similar:
‘From – To’ - amount range in the credit of machine (in monetary terms);
‘Timeout’ - waiting time for auto- checkout for this amount;
‘Action’ - the button (Edit) opens the setting forms:
17.1 Editing Amount Ranges
NOTE
In the ‘Fingerprint/RFID behavior settings form, the Timeout parameter should be set at least for
one amount range to activate automatic logout in gaming locations.
By default, three ranges are set in the ‘Fingerprint/RFID behavior settings’ form.
To edit the range, follow the steps below:
1) Select a range you want to edit and click on the button.
© NOVOMATIC 07 2020 205

17
2) The ‘Automatic Log-out for Fingerprint’ form will appear:
3) Set the amount range in the From – To fields.
NOTE
The blank ‘From’ field means that the range must start from 0.
The blank ‘To’ field means that the upper limit if the range is not defined and may have any value.
4) Set the Timeout value.

6) Edit another amount range.
INFORMATION
When specifying timeout values for different credit balances on gaming machines, keep in mind that
From – To values should be sequent in increments of minimum denomination of the currency used.
The first amount range is: From = 0 To = 100, the second range starts From = 100.01.
206 © NOVOMATIC 07 2020

18
IOC AND GLM CONFIG
18 IOC and GLM Config
The ‘IOC and GLM Config’ section enables you to set the parameters of interconnection of the IOC and
GLM modules in the myACP System.
IOC (Input\Output Controller) - a software module designed for processing messages in the
System. IOC provides receiving and processing messages
from intermediate devices that collect and process the GLM
data, as well generating and sending GLM commands for
devices connected to the myACP System.
GLM (Global Link Machine) - a software module used for collecting and processing data
received from UCB controllers; processing these data and
sending them to the computing center of the System; as well
as sending commands from the computing center to UCB
controllers.
Unique Code - a unique identifier which is used in the cases where the
actual IP-address of the GLM device is not seen in the
network; or GLM has a dynamic IP-address (connected via
proxy or DialUp).
18.1 List of Connected IOCs and GLMs
The ‘IOC and GLM configuration’ table contains the list of IOC modules connected to the System and the
list of GLM modules connected to the IOC modules.
© NOVOMATIC 07 2020 207

18
IOC AND GLM CONFIG

‘IOC’ - IOC number;
‘GLM’ - GLM number. The link leads to the ‘View GLM’ form, which enables you to view
the GLM parameters (for details see chapter 17.1.3);
‘Location’ - name of the gaming location. The link leads to the location page (for details see
chapter. 7.2);
‘Unique Code’ - unique identifier which is used in the cases where the actual IP-address of the
GLM device is not seen in the network; or GLM has a dynamic IP-address
(connected via proxy or DialUp);
‘Certificate’ - name of the SSL certificate for the given GLM;
‘Version’ - GLM software version number;
‘Channel’ - GLM channel number;
‘Action’ - buttons:
- edit GLM parameters;
- delete GLM.
NOTE
The devices should be registered starting with the IOC ones. Then GLM information including the
information on the IOC devices to which they are connected should be inserted.
18.1.1 Registering IOC Module
To register a IOC module in the database, follow these steps:

1) Click on the button. A confirmation dialog will be displayed.
INFORMATION
If the procedure is successfully completed, the following message will be displayed:
The first vacant number (starting from 0) will be automatically assigned to the IOC device.
A record on the added IOC device will be added to the table in the main window.
208 © NOVOMATIC 07 2020

18
IOC AND GLM CONFIG
3) Repeat the same actions for all IOC devices that you want to register.
18.1.2 Registering GLM Module
To register a GLM device in the database, follow these steps:

1) Click on the button. The ‘Add New GLM’ parameter setting form will be opened.
The form data are as follows:

‘IOC’ - drop-down list of IOC numbers registered in the System. Select the IOC device
the GLM device is connected to;
‘Unique Code’ - field for entering a unique GLM number. This identifier is used when it is
impossible to define an IP-address of GLM (DialUp, Proxy, etc.);
‘Certificate’ - SSL certificate name for the given GLM (assigned during certification);
‘Location’ - drop-down list of gaming locations, enabling you to select the location connected
via the given GLM. Two location types are in the list: gaming and non-gaming;
‘Create Another’ - if the checkbox is enabled, the ‘Add New GLM’ form will not be closed after you
click on the button and the user can continue entering data on the other
GLM devices.
© NOVOMATIC 07 2020 209

18
IOC AND GLM CONFIG
2) Select the IOC number to which the GLM device is connected.

3) Specify the ‘Unique Code’ and ‘Certificate’ names.
4) From the ‘Location’ drop-down list, select the location connected via the given GLM.
INFORMATION
When you input the data in the database, the System checks if the ‘Certificate’ and ‘Unique code’
field values are authentic. If not, the <The edit value is invalid> message will be displayed.
INFORMATION
In this software version for each GLM displayed in the table 4 rows are available. Each row
corresponds to the respective GLM channel from 0 to 3.
210 © NOVOMATIC 07 2020

18
IOC AND GLM CONFIG
18.1.3 Viewing GLM
Link –GLM number opens the ‘View GLM’ form, which allows you to view GLM parameters.
Buttons:
- opens the ‘IOC and GLM configuration’ form in a separate window (for details
see chapter 17.1);
- opens the ‘GLMs versions history’ report page (or details see chapter 17.2.5);
- opens the ‘GLMs configuration history’ report page (or details see chapter
17.2.4).
© NOVOMATIC 07 2020 211

18
IOC AND GLM CONFIG
18.1.4 Changing Connection between GLM and IOC
If you want to connect GLM to IOC that has already been connected to another GLM during record
creation, follow these steps:
1) Select the GLM (any channel).
3) The ‘Edit GLM’ form will be displayed.
4) Select the new IOC number for the given GLM by using the drop-down list of IOCs.
INFORMATION
The ‘Unique Code’ and ‘Certificate’ fields can also be edited.
5) Click on the button to save your changes.
212 © NOVOMATIC 07 2020

18
IOC AND GLM CONFIG
18.1.5 Deleting GLM with all Channels
NOTE
Before you delete GLM, make sure that it is disconnected from all the connected equipment.
1) Select GLM you want to delete (any channel).

INFORMATION
Once GLM is deleted, the respective rows will be automatically removed from the main window
table.
© NOVOMATIC 07 2020 213

18
IOC AND GLM CONFIG
18.1.6 Deleting IOC
NOTE
Before you delete IOC, make sure that it is disconnected from all the connected GLM modules (see
chapter 17.1.5).
To delete IOC, follow these steps:

2) From the ‘Select IOC to delete’ list, select the module you want to delete.
214 © NOVOMATIC 07 2020

18
IOC AND GLM CONFIG
18.2 Reports
For the majority of reports you may set the reporting period (for details see chapter 5.2).
The following fields are the same for all reports:

‘IOC’ - IOC number;
‘GLM’ - GLM number;
‘Unique Code’ - field for entering a unique GLM number. This identifier is used when it is
impossible to define an IP-address of GLM (DialUp, Proxy and etc.);
‘Certificate’ - SSL certificate name for the given GLM (assigned during certification);
‘Version’ - Id number of the process version.
18.2.1 Central Processes
Log of launches of IOC processes. The report is generated without preliminary settings.
‘Process Name’ - name of the launch process;

‘Last Start’ - date and time of the last process launch;
‘Host’ - host on which the process worked last time;
‘IP-Address’ - IP-address where the process worked last time.
18.2.2 Central processes restart history
Log of IOC processes’ restarts.
‘Restart Date’ - date and time when the process was restarted.
© NOVOMATIC 07 2020 215

18
IOC AND GLM CONFIG
18.2.3 Central Processes Version History
Log of IOC processes’ version changes.
‘Change Date’ - date and time when the IOC process version was changed.
18.2.4 GLMs Configuration History
Log of devices’ configuration changes (creation and deletion of IOC and GLM).
‘Action’ - status of the configuration;

‘Change Date’ - date and time when the configuration was changed;
‘Login’ - login of the user who changed the configuration.
18.2.5 GLMs Versions History
Log of GLM processes’ version changes.
‘Change Date’ - date and time when the IOC process version was changed.
216 © NOVOMATIC 07 2020

19
JACKPOTS
19 Jackpots
19.1 Jackpots. Current Values Report
The ‘Current values’ report enables you to view the data of all Jackpots drawn by the Operator.
The first table contains the information on the Global Jackpots for the current date and time. The second
table contains the information on the Local Jackpots. For each Jackpot the name, type, current value and
increment amount are specified.
The information for the Global Jackpots is provided in the table as follows:
‘Jackpot’ - Jackpot name;
‘Type’ - Jackpot type: notation: Mystery progressive - ‘M’, Normal progressive –‘P’;
‘Sum’ - Jackpot amount;
‘Contribution/min’ - Jackpot increment amount of the bets placed by the players (for the Progressive
Jackpot type).
INFORMATION
Reports on the Jackpots are generated separately for each currency and for each Jackpot.
The information displayed in the report corresponds to the moment when the page was loaded (the date
and time are provided in the table header) and is updated each time it is uploaded. To update the report
content, click on the button on the browser toolbar.
The Jackpot name in the ‘Jackpot’ column is a link to the page containing an informational table of Jackpots
hit within the current calendar day.
© NOVOMATIC 07 2020 217

19
JACKPOTS
The information in the table is as follows:

‘Transaction Date’ - date and time when the Jackpot was hit;
‘Sum’ - Jackpot amount;
‘Location’ - name of the gaming location;
‘Machine’ - ID number of the gaming machine on which the Jackpot was hit;
‘Player’s card’ - card number of the player hit the Jackpot;
‘Card Type’ - player card type;
‘Player’ - name of the player.
Each table row corresponds to one Jackpot hit. The total amount of all Jackpots hit within the previous 24
hours is displayed in the lower row.
If this Jackpot has not been hit within the previous 24 hours, the <No data> message is displayed.
If the Lucky Chance Jackpots are drawn by the Operator, the third table will be added:

‘Jackpot’ - Jackpot name;
‘Type’ - Jackpot type: notation: L - Lucky Chance;
‘State’ - current Jackpot status:
‘Active’ - Jackpot is drawn according to its schedule; session(s) is currently held on the
gaming machine(s),
‘Sleep’ - Jackpot works according to its schedule; no active session on the gaming
machines,
‘Stopped’ - Jackpot drawing is finished,
‘Failed’ - Jackpot drawing is failed;
‘Prizes to win’ - quantity of prizes for the Fixed Prize Jackpot type;
‘Prizes won’ - quantity of prizes won by the players;
‘Sessions’ - quantity of sessions for the Jackpot drawing (specified during Jackpot schedule
setup);
‘Active Session’ - sequence number of the drawing session;
‘Error’ - Jackpot drawing result:
218 © NOVOMATIC 07 2020

19
JACKPOTS
‘Success’ - no errors,
‘No prizes’ - prizes are not assigned,
‘Hit missed’ - hit is missed;
‘Sum’ - Jackpot amount for the Progressive Jackpot type;
‘Contribution/min’ - Jackpot increment amount of the bets placed by the players (for the Progressive
Jackpot type).
19.2 Paid Jackpots
The ‘Paid jackpots' report enables you to view the Jackpots paid out over a certain period.
INFORMATION
For each currency and each Jackpot, a separate table is created.
The report is generated in a form of a table. Each table contains information on one Jackpot. Each table
row contains the information on one Jackpot payment.
The button opens a form containing information about the latest paid out Jackpot of any type.
© NOVOMATIC 07 2020 219

19
JACKPOTS
19.3 Points for Jackpots
The ‘Points for jackpots’ report enables you to view the Loyalty bonus points awarded to the players (player
cards) for Jackpot hits.
INFORMATION
The quantity of points awarded for Jackpots is defined by the rules set in the ‘Jackpots’ library of the
‘myACP Cashless and Loyalty Management Suite Unified’ software. The library is described in the
‘myACP Cashless and Loyalty Management Suite Unified’ user manual.
19.4 Paid Jackpots for Period
The ‘Paid jackpots for period’ report enables you to view the list of Jackpots hit within a certain time period
including the information on the gaming machines on which they were hit.
19.5 Payout Summary
The ‘Payout Summary’ report enables you to view which amounts were won within each Jackpot from the
moment it began its work to this very day.
The report does not require additional parameter settings.
19.6 Standalone Jackpot Hits
The ‘Standalone Jackpot Hits’ report enables to view a full list of hit jackpots including the Stand Alone
Progressive Jackpot over a specified period in the selected gaming location. The report provides
information on all the gaming machines on which the Jackpot was hit.
220 © NOVOMATIC 07 2020

20
MECH. METERS SYNC
20 Mech. Meters Sync

20.1 Audit
8
The ‘Audit’ report enables you to view the synchronizations of the meters including mechanical ones,
performed on the gaming machines of a selected gaming location (see chapter 19.2).
For the meters two field versions are available in the report: New [meter name] and Old [meter name]
which contain the updated and the previous values respectively.
20.2 Synchronization
After the gaming machine is disconnected and then connected to the System you have to input manually
the mechanical meter data in the database: Mech. Total Bet, Mech. Total In, Meh Total Out.
To adjust meter data you have to select from the ‘Location’ drop-down list on the toolbar the required
gaming location and click on the button. A table with the information on the gaming machines installed
in this gaming location that were disconnected from the System will be displayed.
When you click on the ‘Edit’ link in the ‘Action’ column, a form where you can input the current meter data
will be displayed.
INFORMATION
If the Only mech. meters check-box is enabled, the report is generated for the gaming machines
with the protocol type – Mechanical Meters.
8
© NOVOMATIC 07 2020 221

20
MECH. METERS SYNC
Make the changes required and click on the button.

All changes are recorded in the ‘Audit’ report (see chapter 19.1).
222 © NOVOMATIC 07 2020

21
PLAYER TRACKING
21 Player Tracking
21.1 Active Anonymous Sessions
The ‘Active anonymous sessions’ report enables you to view anonymous gaming sessions in real time.
Select a gaming location to generate the report.
One row of the report corresponds to one gaming session:

‘Start’ - date and time the session started;
‘Machine’ - machine No. with active anonymous session;
‘Duration’ - duration of the current session (hh:min:sec);
‘Win\Loss’ - winning/loss amount;
‘Promo Bet’ - bet amount in promo credits;
‘Cash Bet’ - bet amount in cash;
‘Win\Loss no Promo’ - winning/loss amount excluding promo credits;
‘Currency’ - currency.
21.2 Awarded Big Win Tickets
The ‘Awarded Big Win Tickets’ report enables you to view information oncoupons issued to the players
within the Big Win promotion.
‘Promotion Name’ - Big Win promotion name;
‘Game Name’ - game in which promotion conditions met;
‘Bet’ - bet per game;
‘Win’ - winning amount;
‘Win Threshold’ - minimum winning amount the player must reach to have a lottery ticket;
‘Awarded’ - quantity of awarded coupons; this value cannot be greater than the Win / Win
Threshold value;
‘Remainder’ - (Win - (Win /in Threshold);
‘Actions’ - link EGM Games which leads to the ‘EGM Games detailed’ report
(see chapter. 24.1).
The ‘Awarded Big Win Tickets’ can be opened from the ‘Find Player’ form (see chapter 21.2). In this case, it
will provide information on the coupons issued to the selected player. The number of the player’s ID
document and the number of the player card will be displayed in the report header.
© NOVOMATIC 07 2020 223

21
PLAYER TRACKING
21.3 Find Player
The Find Player link opens a form that enables you to search for players by their names, surnames or
player card numbers.
In the search box input the name / surname / card number (or part of them) and click on the button.

‘Cashless Balance’ - player card balance;
‘Loyalty Balance’ - amount of Loyalty points on the player card;
‘Promo Cashless Balance’ balance of promo credits on the promo cashless account;
‘Last Visit’ - date and time of the player last visit;
‘Actions’ - contains the following links:

‘Sessions’ - leads to the ‘Player’s Sessions’ report showing the list of player sessions within
the selected period (see chapter 20.2.1),
‘Account Log’ - leads to the ’Card Account Log’ showing the list of card transactions processed
within the selected period (see chapter 20.2.2),
‘Summary data’ - leads to the ’Summary Player’s data’ report which provides the summary
information on the player (see chapter 20.2.3),
‘Coupons’ - leads to the ‘Awarded Coupons’ of the Big Win promotion reflecting information
on coupons issued to the player within the selected period (see chapter 20.1).
INFORMATION
The last four reports (Sessions, Account log, Summary data and Coupons) mentioned above are
described below. They are not displayed in the main menu of the System website.
224 © NOVOMATIC 07 2020

21
PLAYER TRACKING
21.3.1 Player’s Sessions
The ‘Player’s Sessions’ report provides the information on all gaming sessions by all player cards held
within the reporting period. To view the report, set the report parameters.
NOTE
If the report is generated from the ‘Summary data’ (see chapter 20.2.3) report, the report will contain
only sessions held on the selected gaming machine.
If the report is generated from the ‘Find Player’ form, you are required to set the reporting period.
NOTE
Player’s sessions are grouped by currencies.

‘Start’ - date and time of the beginning of the gaming session;
‘End’ - date and time of the end of the gaming session;
‘Player’s Profit’ - amount of money the player won/lost;
‘Games’ - quantity of games played within the gaming session;
‘Average Bet’ - average bet per game;
‘Loyalty Points’ - Loyalty bonus points awarded to the player within the gaming session;
‘Duration’ - duration of the gaming session (hours:minutes:seconds);
‘Now Playing’ - the enabled check box indicates that the player is having a game session;
‘Location’ - name of the gaming session in which the session was held;
‘Events’ - contains the following links:
‘Events’ - leads to the report ‘Event Analysis’ on machine events (25.1 on page 260);
‘EGM Games’ - leads to the ‘EGM Games detailed’ report for the respective gaming machine
(see chapter 24.1).
21.3.2 Account Log
The ‘Account Log’ report enables you to view the player card sessions within a certain time period. To view
the report, set the report parameters.
© NOVOMATIC 07 2020 225

21
PLAYER TRACKING
‘Date’ - date and time of the transaction;

‘Transaction’ - brief description of the transaction;
‘Amount’ - amount of the transaction.
226 © NOVOMATIC 07 2020

21
PLAYER TRACKING
21.3.3 Summary Player’s Data
INFORMATION
To view the ‘Summary Player's data’ report follow the player’s name link in the ‘Players by Date’
report (see chapter 21.6) or the ‘Find Player’ form (see chapter 21.2).
The report form enables you to set any reporting period.
Leads to the ‘Visits’ Leads to the ‘Transferred Cashback’ report
Leads the ‘Sessions’

NOTE
Player’s sessions are grouped by currencies.

‘Bets’ - amount of bets placed within the reporting period;
‘Wins’ - winning amount over the reporting period;
‘Average Bet’ - average bet for the period;
‘Player’s Profit’ - winning amount calculated as a difference between the Wins and Bets values;
‘Theo. Loss’ - theoretical rate of player loss which is calculated as a difference between the
Bets values and the value (1 - Theo.pct);
‘Games’ - quantity of games played within the reporting period;
‘Visits’ - quantity of player visits (visit days) within the reporting periods. The link leads to
the ‘Player's visits’ report (see chapter 20.2.5);
‘Last Visit’ - date and time of the last player visit;
‘Transferred Cashback’ - Cashback reward within the reporting period. The link leads to the ‘Transferred
Cashback’ report (see chapter 20.2.6);
‘BC Points’ - Loyalty points awarded within the reporting period.
© NOVOMATIC 07 2020 227

21
PLAYER TRACKING
The ‘Favorite machines’ table enables you to view the data sorted by the gaming machines each row
corresponds to one gaming machine.
INFORMATION
If machine parameters that impact financial results were changed during the reporting period, the
record will be created for each machine parameter change.
‘Sessions’ number of sessions on this machine. The link opens the ‘Player Sessions’ report
(see chapter 21.2.5 on page 229).
228 © NOVOMATIC 07 2020

21
PLAYER TRACKING
21.3.4 Player Visits
In the ‘Summary Player's data’ report, the Visits column provides information about a number of days and
a number of player visits within the selected period.
The number of visits The number of days within

within the reporting the reporting period
period
The link leads to the ‘Player's visits’ report.
‘Action’: contains the Sessions link - link to the ‘Player’s Sessions’ report
21.3.5 Player Sessions by Machines
The ‘Player sessions by machine‘report can be viewed by clicking on the link in the ‘Sessions’ column in the
‘Summary data’ report (for details, see chapter 21.2.3).
The ‘Player sessions by machine’ report provides data on all the player's sessions on the selected gaming
machine within the set reporting period.
‘Player’s profit’ - overall financial result of the gaming session. Positive financial result is
highlighted in green, negative is in red.
‘Promo bet’ - bets placed in promo credits;
‘Player’s result – Promo bet’ –financial result of the gaming session without bets placed in promo credits.
© NOVOMATIC 07 2020 229

21
PLAYER TRACKING
21.3.6 Transferred Cashback
INFORMATION
To open the ‘Transferred Cashback’ report, follow the Transferred Cashback link in the ‘Summary
Player’s data’ report (see chapter 20.2.3).
The ‘Transferred Cashback’ shows the amount of CashBack points transferred to the player within the
reporting period.
21.4 Fingerprints Enrollment History
The ‘Fingerprints enrollment history’ report enables to view history of players’ registrations and fingerprint
removals in the database of the System.
One row in the report corresponds to one operation with one player fingerprints – registration or removal.
INFORMATION
The link with name of a player leads to the ‘Summary data’ report (for details, see chapter 21.2.3)
21.5 Finished Anonymous Session
Отчет Finished anonymous sessions’ enables you to view finished anonymous gaming sessions.
One row of the report corresponds to one gaming session:

‘Start’ - date and time the session started;
‘Machine’ - machine No. with active anonymous session;
‘Duration’ - duration of the current session (hh:min:sec);
‘Win\Loss’ - winning/loss amount;
‘Promo Bet’ - bet amount in promo credits;
‘Cash Bet’ - bet amount in cash;
‘Win\Loss no Promo’ - winning/loss amount excluding promo credits;
‘Currency’ - currency.
230 © NOVOMATIC 07 2020

21
PLAYER TRACKING
21.6 Games by Players
The ‘Games by Players’ report enables you to view information about the games played by players in the
gaming location within the set reporting period and analyze players spending on their favorite games.
One row of the report corresponds to one player who played one game during the reporting period. If during
the reporting period the player played different games in the selected gaming location, then the player’s
name will be displayed in the report as many times as the number of games he played.
‘Total Games’ - the number of times a player has played a game;

‘Total Bet’ - amount of bets placed per game during the reporting period;
‘Total Win’ - winning amount per game within the reporting period;
‘Avg. Bet’ - average bet placed by player per game.
21.7 Players on Site
The ‘Players on Site’ report provides the list of gaming machines of the selected gaming location on which
the credits are stored at the time of report generation, it also shows whether the player is currently playing
or the credits were left.
INFORMATION
If there are credits left on the gaming machine, but no players playing on it (the player card is not
inserted), this gaming machine will be included in the report. In such a case, the ‘Identification Card
Number’ and ‘Player’ will be blank.
‘Actions’ - contains the following links:

‘Events’ - leads to the ‘Event Analysis report (see chapter 25.1 on page 260);
‘EGM Games’ - leads to the ‘EGM Games detailed’ report (see chapter 24.1).
© NOVOMATIC 07 2020 231

21
PLAYER TRACKING
21.8 Players by Date
The ‘Players by Date’ report enables you to view the amounts won/lost by the players visited the gaming
location within the specified period. If there were not players in the gaming location within the reporting
period, the <Players with cards (for period) 0> message will be displayed.
NOTE
The report is grouped by currencies. If during the selected period the player used different
currencies, the total amounts will be calculated separately for each currency.
‘Now Playing’ - the enabled check-box indicates that the player is currently having a game
session.
‘Level’ - internal rating of player cards for gaming operator;
Theo.loss’ - the total theoretical loss of a player calculated for all player’s sessions within the
reporting period.
INFORMATION
Player’s surname is a link to the ‘Summary data’ report (see chapter 20.2.3)
21.9 Players’ Check-ins
The ‘Players check-ins’ shows the data on players’ check-ins in the selected gaming location within a
certain time period. A separate report row is created for each player.
21.10 Check-ins Summary by Country
The ‘Check-ins summary by country’ report enables you to view the quantity of player visits to a certain
gaming location. The players are grouped by countries.
The players for whom the country is not specified in the ‘Player Profile’ (for details see the ‘myACP
Cashless and Loyalty Management Suit Unified’ user manual) are displayed in the general row without
specifying the country.
21.11 Check-ins Summary by Day
The ‘Check-ins summary by day’ report enables you to view the quantity of player visits by days. It is also
contains the information on new player registrations by days.
232 © NOVOMATIC 07 2020

21
PLAYER TRACKING
21.12 Customer Promotions Detailed
The ‘Customer Promotion Detailed’ report provides the detailed information on Customer promotion tickets,
i.e. who and when printed out the tickets, for whom the tickets were given and who redeemed them.
‘Promotion name’ - name of the custom promotion;

‘Ticket Status’ - current status of the Customer promotion ticket;
‘Validation Number’ - ticket number;
‘Print Mach IN’ - for the tickets created in the ‘Cashless and Loyalty Management Suite Unified’
(OGMS) application, there is the ‘OGMS’ mark in the field;
‘Redeem Mach IN’ - number of the gaming machine where the ticket was redeemed.
21.13 Churn Control
The ‘Churn Control’ report enables you to estimate an approximate probability that the players who visit
casino less often than they used to. Therefore, in theory, they can stop visiting the casino at all.
INFORMATION
The ‘Churn control’ report is a marketing tool that enables the casino employees to heighten the
level of service rendered to the customers. The report data cannot be used for calculating of the
financial figures.
‘Min churn probability’ - minimum probability of customer loss;

‘Max churn probability’ - maximum probability of customer loss.
Each row of the report corresponds to one player. The ‘Churn probability %’ column reflects players’ churn
rate. Player’s name is a link to the ‘Summary data’ report, which is a summary report on the player (for
details, see chapter 20.2.3 on page 227).
© NOVOMATIC 07 2020 233

21
PLAYER TRACKING
21.14 Current Balances
The ‘Current balances’ report enables you to view balances of:

• Cashless account
• Promo Cashless account
• Points account
Each row of the report reflects nonzero account balance in any currency used.
INFORMATION
If a player has several Cashless cards in different currencies, the report will show accounts
separately for every currency.
The conventional BC currency is used for Loyalty points.
‘Account ID’ - account number. The Cashless, Promo Cashless and Points accounts.
Following the link, you will open the ‘Account Cards’ form containing information
about a card(s) with Promo Cashless account bound to it.
‘Details’ - link to the ‘Player Account Log’ report (see chapter 21.12.1).
234 © NOVOMATIC 07 2020

21
PLAYER TRACKING
21.14.1 Player’s Account Log
The ‘Player’s Account Log’ report becomes available when clicking on the ‘Details’ link in the ‘Current
balances’ report with proper settings (see chapter 21.12).
INFORMATION
The settings of the report allow editing the reporting period.
The Account Type, Player’s Name and Currency cannot be edited.
The conventional BC currency is used for Loyalty points.
The ‘Player’s Account Log’ enables you to view all the transactions on Promo, Cashless and Points
accounts within the set period.
Transaction’ - brief description of the transaction:
Amount’ - transaction amount;
‘Balance’ - balance after transaction;
‘Account ID’ - ID number of the account. The link leads to the ‘Account Cards’ form providing
information about a card(s) and account it bound with.
‘User’ - name of the employee who processed the transaction.
21.15 Drop by Players
The ‘Drop by players’ report enables you to evaluate potential value of a player for a casino. The report
represents information about how much out of pocket money a player has spent in a casino per one visit.
By saying ‘player’s money’ (Drop), we mean:

• Depositing of cash or non-cash money on the Cashless card at the cash desk or via ATM;
• Purchasing of Cashless ticket at the cash desk or ATM;
• Depositing of cash to the gaming machine with the player card inserted.
By saying ‘casino money’ (Withdrawal Threshold), we mean payouts to the player exceeding the amount of
money spent by the player (Drop).
INFORMATION
By default, it is considered that if a player has ‘casino money’, then the player spends it first, and
then only their ‘player's money’.
Each row of the report corresponds to one player:
© NOVOMATIC 07 2020 235

21
PLAYER TRACKING
• Per one gaming day

• For each gaming location, the player visited during the day
• For each currency, the player deposited or received funds.
‘Gaming day’ - date of the gaming day;

‘Drop’ - amount of money deposited by the player;
‘Player’ - player’s full name. The link leads to the ‘Summary data’ report (see chapter
21.2.3);
‘Details’ - link opens the ‘Drop by players detailed’ report:
‘Operations’ - short description of the transaction (deposit/withdrawal);

‘Where’ - place where the transaction was performed;
‘Deposit’ - amount of deposited money;
‘Withdraw’ - amount of paid out money;
‘Drop’ - amount of spent ‘player’s money’;
‘Withdrawal Threshold’ -amount of 'casino money' the player has at the time of the report generation
with account of credits left on the machine.
21.16 Players Drop by Period
The ‘Players Drop By Period’ report is a continuation of the ‘Drop by players’ report which provides
information on how much out of pocket money (Drop) a player has spent in each gaming location within
the period.
‘Drop’ - amount of deposited ‘player’s money’;
‘Player’ - player’s full name. The link leads to the ‘Summary data’ report (see chapter
21.2.3);
‘Details’ - link leads to the ‘Players Drop by Period Detailed’ form:
236 © NOVOMATIC 07 2020

21
PLAYER TRACKING
© NOVOMATIC 07 2020 237

21
PLAYER TRACKING
21.17 Money Left
The ‘Money Left’ situation may occur when a player has drawn their player card from the gaming machine
having not finished the game. A certain amount of money was left in the credit of the gaming machine. The
system “remembers” which player the money belongs to. PTM displays the message <Money left by other
player>.
There are 4 ways to settle the situation:

1) The player
When the player tries to insert their player card into another gaming machine, PTM of the gaming machine
will display the <You have left money on EGM #X> message. The player has to:
• get back to the previous gaming machine
• insert their player card
• complete the game
• take the player card out of the gaming machine
The money will be transferred from the credit of the gaming machine to the card account.
2) Employee of the gaming location

When the employee of the gaming location sees the <Money left by other player> message displayed, they
press the Collect/Cash Out button on the gaming machine. The money will be transferred to the player who
left their money on another gaming machine.
3) Another player
Another player who has come to play on the gaming machine with the money left, will receive the - <Money
left by other player. Call attendant> message on PTM when trying to insert a card (log in) into this machine.
In this case, the gaming machine cannot go on operating with cards of other players. However, the gaming
machine is available to continue the game until the money left is out.
When playing with ‘Money Left’ funds, Loyalty points are not awarded.
4) Employee of the gaming location via System web interface
The ‘Money Left’ report enables you to view the list of gaming machine with the money left.
The ‘Cancel’ button enables you to confirm that the game session is over.
238 © NOVOMATIC 07 2020

21
PLAYER TRACKING
After the confirmation, the amount of left money should be transferred to the Cashless account via manual
adjustment of the account.
21.18 Player Sessions Detailed
The ‘Player sessions detailed’ report enables to view the detailed information about all sessions of all
players that took place in all the gaming locations of an Organization within a certain period. One row of the
report provides information on one player’s session.
The link in the ‘Player’ column will bring up the ‘Summary data’ report for the selected player (for details,
see chapter 21.2.3)
Session Start’ - date and time the gaming session started (player card inserted);
‘Session End’ - date and time the gaming session ended (player card removed);
‘Gaming Day’ - date of the gaming day the session was held;
‘Details’ -contains the links as follows: the Sessions link leads to the ‘Sessions’ report
(see chapter 20.2.1),the Events link leads to the Events Analysis report (see
chapter 25.1 on page 260), the Promotions link leads to the ‘Promotions’ list –
the list of promo tickets issued to a player during a Customer promotion.
‘Player’s result’ - total financial result of the gaming session. Positive result is highlighted in green,
negative result – in red;
‘Promo bet’ - bets in promo credits;
‘Cash bet’ - bets in cash;
Player’s result – Promo bet’ –financial result of the gaming session exclusive of bets in promo credits.
© NOVOMATIC 07 2020 239

21
PLAYER TRACKING
21.19 Prizes to Tickets Reconciliation
The ‘Prizes to tickets reconciliation’ report enables to view information on all the tickets printed out and
issued for the players against bonus Loyalty points in OGMS application (for details, see document
‘Cashless and Loyalty Management Suite Unified. User manual).
‘Location’ - name of the location where the prize was delivered. The link opens the location
profile page (for details see 7.1 on 100);
‘Player’ - full name of a player who got the prize. The link opens the ‘Summary data’
report (for details see 20.2.3 on page 227);
‘Receptionist’ - full name of the employee who delivered the prize
‘Prize’ - name of the delivered prize;
‘Quantity’ - quantity of the received prizes;
‘Prize Amount (points)’ - prize value in Loyalty points;
‘Prize Amount [currency]’ - prize value in the currency selected;
‘Currency delivered’ - symbol of the System main currency;
‘Prize Amount delivered’ - prize cost in the main currency of the System;
‘Ticket Amount’ - printed ticket value (one for all prizes);
‘Ticket Status’ - current ticket status.
21.20 Player's Profile Change Log
The ‘Player's profile change log’ report enables you to view the personal data changes in the player’ s
profile (for details, see the ‘myACP Cashless and Loyalty Management Suite Unified’ user manual).
If new information is added (Insert), the record is highlighted in red.

If the data is changed (Update), the old information in brackets is in red font; the changed information is in
black font.
240 © NOVOMATIC 07 2020

21
PLAYER TRACKING
21.21 Promo Cashless Expiration History
The ‘Promo Cashless Expiration History’ report enables you to view the list of write-offs of the non-spent
promo credits from the card accounts once the time-out value has been reached. One row corresponds to
one write-off from one Promo Cashless account.
‘Delete Date’ indicates a date and time of a write-off;
‘Account ID’ - ID number of the Promo Cashless account. The link leads to the ‘Account Cards’
form containing the information about a card(s) and a Promo Cashless account it
bound with.
21.22 Reserved Transactions
While transmitting funds from player card account to the credit of the gaming machine, the funds on the
card account are temporarily reserved until transaction is completed. If during the transaction, the gaming
machine goes offline, the funds will remain reserved. The card balance will be reduced by the amount
transmitted.
The cards with reserved sums are reflected in the ‘Reserved Transaction’ report.
‘Date’ - date and time of transaction;

‘Machine’ - machine ID the funds from the player card account were transmitted to
‘Position’ - position number of the gaming machine within gaming location;
‘Cash Amount’ - reserved amount;
‘Promo Amount’ - reserved amount of promo credits;
‘Action’ - the button is a menu with options to settle the situation with the
reserved transaction:
• Confirm Transfer: confirm transmittance to the credit of the gaming machine:
© NOVOMATIC 07 2020 241

21
PLAYER TRACKING
• Return To Account. Selecting this option, the funds will be returned to the account of the player card:
• Events. Selecting this option, you will be prompted to open the ‘Event Analyses’ report (see chapter
25.1 on page 260) with the list of machine events occurred within a range of plus or minus an hour
before the amount was reserved.
• Account Transaction. This option leads to the ‘Player’s Account log’ report (see chapter 21.12.1) with
the list of transactions on the player card performed within a range of plus or minus an hour before
the amount was reserved.
21.23 Reserved Transaction History
The ‘Reserved Transaction History’ report provides the result of the processed reserved transactions (for
details, see chapter 21.19).
‘Action’ - the way the situation with the reserved transaction was settled (for details, see
chapter 21.19):
Confirm Transfer - funds transmittance to the credit of the gaming machine;
Return To Account - funds returned to the account of the player card.
‘Player’ - player’s full name. The link leads to the ‘Summary data’ report (chapter 21.2.3);
242 © NOVOMATIC 07 2020

21
PLAYER TRACKING
21.24 TOP Reports
INFORMATION
All the Top reports reflect data on players’ bets:
‘Amount’ - total amount of player’s bets made within the reporting period;
‘Promo’ - amount of bets made in promo credits;
‘Amount-Promo’ - amount of bets exclusive of promo credits.
21.24.1 Top Games Played
The ‘Top Games Played’ report enables you to view the list of players that played the maximum quantity of
games within the reporting period. The ‘Top’ field enables you to set the quantity of players for whom you
want to view the data.
‘Details’ - contains the following links:
‘Sessions’ - to the ‘Sessions’ report (see chapter 21.2.1);
‘All Events’ - to the ‘Events Analysis’ report (see chapter 25.1 on page 260);
‘Summary data’ - to the ’Summary Player’s data’ report (see chapter 21.2.3.).
21.24.2 Top High Rollers
The ‘Top High Rollers’ report enables you to view the list of player that played the maximum bet within the
reporting period. The ‘Top’ field enables you to set the quantity of players for whom you want to view the
data.
‘Sessions’ - to the ‘Player’s Sessions’ report (see chapter 21.2.1);
‘Summary data’ - to the ’Summary Player’s data’ report (see chapter 21.2.3).
21.24.3 Top Hours Spent
The ‘Top Hours Spent’ enables you to view the list of players that spent the maximum quantity of hours
playing on the gaming machines. The ‘Top’ field enables you to set the quantity of players for whom you
want to view the data.
© NOVOMATIC 07 2020 243

21
PLAYER TRACKING
21.24.4 Top Loss
The ‘Top Loss’ report enables you to view the list of players that lost the maximum amounts within the
data.
21.24.5 Top Win
The ‘Top Win’ report enables you to view the list of players that won the maximum amounts within the
data.
21.25 Transferred Prizes by Machine
The ‘Transferred prizes by machine’ report enables you to view the list of Cashable and Promo monetary
prizes transferred to the credit of the gaming machine via PTM. One row of the report corresponds to one
prize transferred.
Prize’ - prize name;

‘Prize Type’ - prize type:
Cash - transfer of cashable credits to the credit of the gaming machine;
Promo - transfer of non-cashable promo credits to the credit of the gaming machine;
‘Prize Amount (points)’ - prize value in Loyalty points;
‘Prize Amount (money)’ - prize value in the main currency of the System;
‘Transferred Amount’ - amount transferred to the credit of the gaming machine;
‘Currency’ - prize currency;
244 © NOVOMATIC 07 2020

22
REPORTS
22 Reports
22.1 Access Personal Data
NOTE
The report is only available to the users assigned the ACP_DPO role.
The ‘Access personal data’ report allows you to view user (employee) actions within the myACP System
applications related to access to players’ personal data.
22.2 Declaration of Consent
NOTE
The report is only available to the users assigned the ACP_DPO role.
The report generates the list of players who have not signed the Consent for Storage of Personal Data.
22.3 Drop Errors
The ‘Drop errors’ report enables you to view errors occurred during machine drop procedure (the
informational signs provide statistical data). If during the daily drop procedure a gaming machine(s) does
not respond or the data received from the gaming machine(s) contain errors, the event information will be
recorded in this report:
‘Reason’ - reason the error occurred.
The reason can be, e.g. powering off the gaming machine during the drop procedure, machine
disconnection from the System, or machine / UCB malfunction.
© NOVOMATIC 07 2020 245

22
REPORTS
22.4 Floor Synchronization
The ‘Floor synchronization’ report enables you to view the information on the last date | time
synchronization between the System central server and the servers of the gaming locations.
Time of the central server
INFORMATION
It is important that the time of the Central server matches the time of the local server for correct
Jackpot drawing.
22.5 Lost UCB-Machine Connection
The Lost UCB-machine connection link leads to the report that provides data about the devices, which
allegedly lost connection with UCB.
‘Date’ - date and time the connection was lost
‘Machine’ - Machine ID No. The link opens personal page of the machine (see chapter 7.4);
‘Location’ - location name. The link opens personal page of the location (see chapter 7.1).
22.6 Messages from Devices last 24 hours
The ‘Messages from devices’ report enables you to view the total number of messages received from UCB
devices, gaming machines and signs connected to the System. The table contains only the messages from
certain devices received during the last 24 hours.
22.7 Offline GLM Statistics
The ‘Offline GLM statistics’ report enables you to view the total quantity of messages on GLM devices
offline states. The table contains the messages received during the specified period.
The link in the ‘History’ column enables you to view the list of messages, notifying that the device is Offline,
received from this GLM within the reporting period.
246 © NOVOMATIC 07 2020

22
REPORTS
The messages and the dates when they were received are displayed as a table.
22.8 Offline Devices
The ‘Offline devices’ report is a page on which the information on the devices (machines, signs, GLM
devices) connected to the System but that are currently offline are constantly updated.
The scheme below reflects how the page works:
The ‘Offline device’ page contains the following tables:

• The first ‘Offline GLM’ table provides the information on errors occurred on the GLM level. (GLM
error or cable break in point 1) (see illustr. 8-1) a row containing the following information appears in
the table:
‘IOC’ - number of the IOC device to which the defective GLM is connected;
© NOVOMATIC 07 2020 247

22
REPORTS
‘GLM’ - number of the defective GLM;

‘Channel’ - channel number of the defective GLM;
‘Date’ - date and time when the error occurred;
‘Location’ - name of the gaming location connected to the defective GLM.
If an error occurs on the GLM level, the same number of records as the number of channels (from 2 to 4) of
the defective GLM device is displayed in the form. These records provide the same information, and
additionally show the channel number and name of the gaming location connected to this channel. This
information is used to identify that the locations were disconnected from the System after GLM was failed.
The Location names are links to the individual web pages.
• The ‘Offline Devises’ table provides the information on the errors occurred on the equipment
(machines and signs) connection level. In case of UCB error, cable break in point 2 (see the above
scheme), or UCB disconnection, the table will provide the following data.
CAUTION
Since the UCB devices are constantly connected to an autonomous power supply, the device
(machine, sign) disconnection cannot influence its operation and such cases will not be recorded in
this report.
22.9 Unassigned Devices
The ‘Unassigned devices’ report enables you to view the information on all the devices installed in a
gaming location(s) but not detected by the System. Such devices are marked with the sign on location
webpages.
22.10 Unattended credits
The ‘Unattended credits’ report enables you to view the information on the gaming machines installed
in a gaming location(s) that contain unattended credits after the game on these machines was over (card
removed).
248 © NOVOMATIC 07 2020

23
SLIP PRINTER
23 Slip Printer
The ‘Slip Printer’ section enables you to print selected check slips for the following events: Jackpot Payout,
Handpay, Cancel Credit, and Hopper Refill.
23.1 Selecting Slip Templates
To select a slip template for the event, click on the button. Each event requires the respective
template. Default templates are set for all the events.
Once the button is clicked, the ‘Settings’ form becomes available for adjusting templates.
© NOVOMATIC 07 2020 249

23
SLIP PRINTER
- the enabled check box indicates that an additional control of the user who is
printing the slips for the events is performed. The user must enter their login and password when printing
the slip. The user’s name and surname will be printed on the slip.
The table form contains three columns with the data as follows:
‘Template’ list of templates names sorted by events;
• Cancel Credit
• External Progressive Jackpot
• Handpay
• Hopper Refill
• Jackpot
‘File’ - name of the slip template file for the event. The link enables to download the slip
template file on the local computer (see chapter 22.1.1 on page 250).The
standard templates are downloaded by default.
‘Actions’ - the column contains two buttons as follows:
- ‘History’ – enables to view changes of the template file (see chapter 22.1.3 on
page.251);
- ‘Edit’ – enables to replace the template file (see chapter 22.1.2 on page 251).
23.1.1 Editing Template
Links in the ‘File’ column download slip templates (file *.rtf) on the local computer into the MS Windows
program.
Field Name Description

MSGTYPE Name of the event type
MSGDATETIME Date and time of the event
AREA Name of the gaming location
MACHINEID ID of the EMG on which the event occurred
POSITION EMG Position ID in the gaming location
DENOM Credit value
AMOUNT Amount
CURRENCY Currency
EMPLOYEEFIO Name of the employee who has printed out the slip
PRINTDATETIME Date and time the slip was printed.
The slip template can be edited.
250 © NOVOMATIC 07 2020

23
SLIP PRINTER
NOTE
Save the edited template on the local disc under a new name. For further use, upload the newly
edited template to the System.
23.1.2 Uploading New Template
To upload a new template to the System, follow the steps below:

1) Open the ‘Settings’ form.
2) Click on the button to open the ‘Upload Template’ form.
3) Click the link to open the standard ‘Open’ window in MS Windows.

4) Select the newly edited template file (in *.rtf format).
5) The name of the newly edited template file to be uploaded to the System will be displayed in the
‘Upload Template’ form.
6) Save the changes made by clicking on the button.
23.1.3 Template History
The ‘History’ button enables to view the slip template history.
Event name
Default
template
© NOVOMATIC 07 2020 251

23
SLIP PRINTER
‘Modified By’ - name and surname of the employee who edited the template;
‘Modified’ - date and time of template modification;
‘Active’ - enabled check box indicates the template, which is now in use;
‘File’ - name of the template file.
INFORMATION
Enable any check box in the ‘Active’ column to activate the previous version of the currently active
template in use.
23.2 List of Pending Slips
In the Slip Printer section, you can view all the unprinted slips created when the event occurred.
From the ‘Location’ drop-down list, select a name of the gaming location and click on the button.
The list of unprinted slips will be generated in the ‘Pending Handpay Notifications’ table.
‘Event Date’ - date and time when the event notification was received;
‘Location’ - name of the gaming location in which the event occurred;
‘Notification ID’ - ID number of the event notification in the System;
‘Event Type’ - type of the event initiated slip printing;
‘Position’ - No. of the position of gaming machine within the gaming location;
‘Section’ - name of the section in the gaming location;
‘Amount’ - amount of payment;
‘Total Bet’ - readings of the Total Bet meter;
‘Total Win’ - readings of the Total Win meter;
‘HP Cancelled Credit’ - readings of the Cancel credit meter;
‘Handpay Jackpot’ - readings of the Handpay Jackpot meter;
‘Games Played’ - readings of the Games meter;
252 © NOVOMATIC 07 2020

23
SLIP PRINTER
‘Status’ - slip status (‘Not printed’);

‘Denomination’ - value of the credit on the gaming machine.
Buttons:
- enables to view the list of printed out slips and print a slip copy (see chapter
22.2.2 on page 254)
- enables to view the list of unprinted slips and print a slip(see chapter 22.2.1 on
page 253)
- enables to print out a hopper refill slip (see chapter 22.2.3 on page 255);
- enables to adjust slip templates (see chapter 22.1 on page 249).
23.2.1 Printing Slip
To print a slip, follow the steps below:

1) From the ‘Location’ drop-down list select a name of the gaming location and click on the
button.
2) In the ‘Pending Handpay Notifications’ form, select a slip you wish to print and click the button.
3) Print preview form will be displayed.
4) Click on the button to print out the slip.
© NOVOMATIC 07 2020 253

23
SLIP PRINTER
INFORMATION
Information about printed out slips is stored in the ‘Archive’ tab in the ‘Processed Handpay
Notifications’ list (see chapter 22.2.2 on page 254)
23.2.2 Printing Slip Copy
To print out a copy of the printed out slip, follow the steps below^
1) Open the tab.
2) From the ‘Location’ drop-down list, select a name of the gaming location. Set the reporting timespan
and click the button.
3) The ‘Processed Handpay Notifications’ list will display all the slips printed out within the selected
period for the certain gaming location.
254 © NOVOMATIC 07 2020

23
SLIP PRINTER
4) Select a slip and click on the button.

5) The reprinted slip will be marked as ‘Copy’.
23.2.3 Printing Hopper Refill Slip
After the machine hopper was refilled with coins, the slip must be printed out to reflect the operation
performed.
1) Click on the button to open the ‘Hopper Refill Slip’ form.
2) Enter the number of the refilled machine in the ‘Machine’ field.
© NOVOMATIC 07 2020 255

23
SLIP PRINTER
3) Enter the amount of coins loaded to the hopper.

4) Enter meters readings received at the moment of hopper refill.
5) Click on the button. The slip will be shown in the ‘Processed Handpay Notifications’ list of
printed out slips’ (see chapter 22.2.2 on page 254).
256 © NOVOMATIC 07 2020

24
STATISTICS
24 Statistics
24.1 EGM Games Detailed
The ‘EGM Games Detailed’ report enables you to view the detailed game history: placed bets, paid wins of
a gaming machine. The report is generated for a certain time period.
INFORMATION
The report provides statistical data which can be then used for financial reports.
‘Actions’ - contains a link leading to the ‘Summary Player's data’ report (see chapter 20.4).
24.2 EGM RTP Analysis
The ‘EGM RTP analysis’ report enables you to view theoretical (Theor. RTP%) and actual (Real RTP%)
rates of return to the player.

‘External JP Contribution, %’-overall percentage of contributions made by the gaming machine to the
‘Real RTP%’ - actual rate of return
NOTE
If machine parameters that impact financial results were changed during the reporting period, the
record will be created for each machine parameter change.
24.3 Locations' Occupancy
The ‘Locations' occupancy’ report enables you to view machine occupancy in all gaming locations. The
data is provided each hour within the selected day (24 hours).
INFORMATION
The report is based on regular meters polls (once per several minutes) conducted by the System
(keep alive). The statistical data of the report are not suitable for financial reports.
© NOVOMATIC 07 2020 257

24
STATISTICS
The and buttons enable you to select the report view: a number of occupied gaming machines
or percentage of occupied gaming machines per hour.
‘Theoretical House Hold’ - theoretical rate of gaming machine profitability.

Calculated as per the following formula:
(Δ Total Bet * (100 - Theor. RTP%))/100)

‘Detail’ - link to the ‘Real time’ report (for details, see chapter 10.2).
24.4 Game Stat by Machine
The ‘Game stat by machine’ report enables you to view profit from each machine game in each gaming
location or in all gaming locations over a certain period. One row of the report corresponds to one name of
the game.
INFORMATION
The report provides statistical data that cannot be used for financial reports.
24.5 Games Performance
The ‘Games performance’ report enables you to view the game profit in all gaming locations. The report is
generated for a certain time period.
24.6 Games Analysis
The ‘Games Analysis’ report provides the information on the productivity by games of each gaming
machine in a gaming location or all gaming locations.
NOTE
The information on all games installed on the gaming machine regardless of whether players were
playing them within the reporting period or not.
‘Theor. RTP %’ - theoretical rate of return defined by the settings of the gaming machine;
‘Game Theoretical %’ - theoretical rate of return on game defined by the game rules.
258 © NOVOMATIC 07 2020

24
STATISTICS
INFORMATION
If a gaming machine cannot report ‘Game Theoretical %’ of its games to the System, the ‘Game
Theoretical %’ column will display the same information as in the ‘Theor. RTP %’ column.
24.7 Roulette Win Numbers
The ‘Roulette Win Numbers’ report enables you to view the quantity of wins by each roulette number within
a certain period. The report also enables you to check an average value of distribution between each
number.
© NOVOMATIC 07 2020 259

25
TECHNICAL PERFORMANCE
25 Technical Performance
25.1 Events Analysis Report
The ‘Events Analysis’ report is a main tool to analyze events occurred on the gaming machine and to view
machine meters changes that had place during that events.
25.1.1 Report Control Panel
• This button opens a list of grouped events available for tracking during the gaming equipment
operation.
• Enter ID number of machines for which the report will be generated.
• Select a standard reporting period (for details see chapter 5.3 on 64).
• Set the random reporting period (for details see chapter 5.3.1 on page 65)
• This button enables to generate a report.
INFORMATION
By default, the report is generated for all gaming machines over the current day. All the events for
the report are selected.
260 © NOVOMATIC 07 2020

25
25.1.1.1 Selecting Events for Report
The button opens the ‘Event tree’ pop-up.
Event group name
Events of the group
Event
Click to the left of the group name to open the event list. Click to close the event list.
Whole event group

is selected for report
Some events of the

group are selected
for report
© NOVOMATIC 07 2020 261

25
- select all events from the list;

- deselect all events from the list;
- expand all groups;
- fold all groups.
- save the list of the events selected.
Enabled/disabled check box of the event group name automatically enables/disables check boxes of all
events within a group.
25.1.1.2 Selecting Machines for Report
The ‘Machine’ field allows to input one or several machine ID numbers. ID numbers separated by commas
are to be entered manually. A range of ID numbers defined by using hyphen is allowed to be entered as
well.
If a certain machine ID number or a range of ID numbers is not entered in the ‘Machine’ field, the report is
generated for all the gaming machines of the System.
25.1.2 Generating Events Analysis Report
1) Select events for the report (see chapter 25.1.1.1 on page 261).
2) Select a list of machines to be included into the report (see chapter 25.1.1.2 on page 262).
3) Select the reporting period.
262 © NOVOMATIC 07 2020

25
25.1.2.1 Tabular Report
INFORMATION
The rows of the tabular report are highlighted in accordance with the event colors selected in the
‘Floor monitor’ section of this document.
INFORMATION
Activate color highlighting by clicking the button.
The event colors can be set in the ‘Floor Monitor’ section of the website (for details, see chapter
16.3.2 on page 183).
The table of the report contains the following fields:

‘Machine’ - machine ID number;
‘Position’ - machine position number within a gaming location;
‘Event Date (Server)’ - date and time of the event on the server;
‘Event description’ -brief event description;
‘Player Card’ - number of a player card inserted in the machine when the event occurred. A
card number is a link to the ‘Card information;
© NOVOMATIC 07 2020 263

25
‘Player Name’ - player name is a link to the ‘Summary data’ report on the player (for details, see
chapter 21.2.3 on page 227).
NOTE
The name and surname of the player is visible for the employee under the assigned role
ACP_CRYPT_DATA.
‘Current Trans Amount (money)’

- Payout amount in monetary terms ;
‘Current Trans Amount (Credits/Cents)’
- Amount of current transaction;
‘Credit (Money)’ - Credit value (denomination);
Other fields of the table reflect machine meters data. The list of meters displayed in the form is set in the
table below.
Meters Description
Basic
Total Bet (Credits) Total amount of placed bets in credits
264 © NOVOMATIC 07 2020

25
Meters Description
Total Win (Credits) Total win amount in credits
Handpaid Jackpot (Credits) Amount of wins hand paid in credits
Games (Until) Quantity of games played on the gaming machine
Coins In (Credits) Quantity of credits accepted by coin acceptor
Coins Out (Credits) Quantity of credits paid out in coins via the hopper
Coins to Drop (Credits) Quantity of credits (in coins) in drop-box
Bills In (Credits) Quantity of credits inserted in bills
Bills Out (Credits) Quantity of credits paid out to a player in bills
Bill [face value] In (Unit) Quantity of bills of a certain nominal value inserted into the gaming
machine
Bill [face value] Out (Unit) Quantity of bills of a certain nominal value paid out by the gaming
machine
Paid Jackpots(Credits) Amount of jackpots won
HP Cancelled Credit (Credits) Credits paid out to a player at the end of game except for credits
paid out in tokens/coins via hopper (Coin Out) and hand paid
jackpots (when the limit of jackpot transfer to the credit of gaming
machine is exceeded).
Total Canceled Credits (Credits) Total amount of machine payouts via all meters (HP Cancelled
Credit, TITO and Cashless) except for the credits paid out via
hopper (Coins Out) and hand paid jackpots.
Total Drop (Credits) Total quantity of credits inserted to the credit of gaming machine in
bills, coins, etc. except for the credits from drop-box (Coins to Drop)
Current Credit (Credits) Credit amount in the gaming machine
Cashless
Cashless In (Credits) Quantity of cashless credits transferred to the account of the gaming
machine
Cashless Out (Credits) Quantity of cashless credits withdrawn from the account of the
© NOVOMATIC 07 2020 265

25
Meters Description
gaming machine cashlessly
Promo Cashless In (Credits) Quantity of credits transferred from the player card to the credit of
gaming machine during promotional campaigns
Promo Cashless Out (Credits) Quantity of promo-credits transferred from the credit of the gaming
machine to the player card. Promo-credits cannot be redeemed for
cash.
Ticket In/Ticket Out
Ticket In (Credits) Quantity of credits transferred to the credit of the gaming machine by
inserting tickets
Promo Ticket In (Credits) Quantity of credits transferred to the credit of the gaming machine by
inserting promo-tickets
Promo Ticket Out (Credits) Quantity of credits transferred from the gaming machine to the
printed out promo-tickets. Promo-tickets cannot be redeemed for
cash.
Ticket Out (Credits) Quantity of credits paid out by the machine to the tickets indicating
the amount of money
Progressive
Paytable Win (Credits) Total amount of machine payouts resulted from common wins except
for the jackpot and promo
Paytable HP Jackpot (Credits) Total amount of handpays resulted from common wins except for the
jackpots and promo
Progressive HP Jackpot (Credits) Amount of hand paid Normal progressive Jackpots
Progressive Win (Credits) Amount of Normal progressive Jackpots paid out by the machine
Mechanical
Mech.Total In (Credits) Mechanical meter: quantity of credits transferred to the credit of the
gaming machine
Mech.Total Out (Credits) Mechanical meter: quantity of credits withdrawn from the credit of the
gaming machine except for the hand paid jackpotsю
266 © NOVOMATIC 07 2020

25
Meters Description
Mech. Total Win (Credits) Total win amount value of the mechanical meter ‘Mech. Total Win’
Mech. Total Bet (Credits) Total bet amount value of the mechanical meter ‘Mech. Total Bet’
INFORMATION
If you select any two rows of the report and click on the button, the ‘Meters Deltas’ report
will be displayed showing deltas between those two selected events (see chapter 25.1.2.2).
25.1.2.2 Meters Deltas Report
The ‘Meters Deltas’ report enables to view the value change of the machine meters between any two
selected events.
First selected event
Second selected
event
INFORMATION
Press to select two events from the report.
© NOVOMATIC 07 2020 267

25
For machine meters, two filters are available: Start and End. They show machine meter values at the
beginning and at the end of the reporting period respectively. A difference between the ‘start’ and ‘end’
values is calculated and displayed in the ‘Delta’ column.
25.2 Machine Events
The ‘Machines' event log’ report enables you to view the information on the events occurred on the gaming
machines during their operation within the System. The reports are based on the messages received both
from the gaming machines and form the System communication equipment.
INFORMATION
Different events can be highlighted in various colors. The colors are set in the ‘Events Analysis’
report (for details see chapter 25.1 on page 260).
268 © NOVOMATIC 07 2020

25
25.3 Machine Technical Performance
The ‘Machine technical performance’ report enables you to view the time and the information on machine
working efficiency within a certain period.
The following two field version are available: work duration (action) (hh:mm:ss) and percentage (%) of work
duration to the whole reporting period.
‘Credit In’ - period of time during which the credits were being paid in to machine;
‘Session’ - duration of the game sessions within the reporting period;
‘EGM Not Responding’ - period of EGM→UCB disconnection;
‘Call Attendant’ - attendant awaiting time;
‘Machine Locked’ - time during which the gaming machine was locked;
‘Machine Error’ - machine error time;
‘UCB Offline’ - time during which the UCB device was offline;
‘System alert’ - System notifications;
‘Unattended credits’ - period of time during which the unattended credits remain on the gaming
machine.
25.4 Slot Repair Tracking
The ‘Slot Repair Tracking’ log contains the records on equipment errors.
INFORMATION
The error records are created on the page the respective gaming machine (see chapter 7.4.3.11).
To get started, set the report parameters.
The report is generated as a table. For each error a separate row is created.

‘Machine’ - Id number of the gaming machine which is a link to the respective web page
(see chapter 7.4);
‘Submission’ - date and time when the record on the error was created;
‘Location’ - name of the gaming location;
© NOVOMATIC 07 2020 269

25
‘Reporter’ - name of the user created the record;

‘Cabinet’ - machine cabinet type;
‘Malfunction of’ - failed element;
‘Notes for Malfunction’ - error description;
‘Cause’ - comment on the reasons of the error and etc.;
‘Way of resolving’ - description of how to resolve the problem;
‘Resolver’ - name of the user created the record that the malfunction had been corrected;
‘Completion’ - date and time when the repair was completed;
‘Action’ - contains the following buttons:
- create record on how to resolve the problem (repair)/ the button is available only
for the gaming machines that are unrepaired (see chapter 24.4.1);
- delete record (see chapter 24.4.2).
Tabs:
- opens the library of equipment components (see
chapter 24.4.3);
- opens the library of repair types see chapter 24.4.4).
25.4.1 Creating Repair Record
1) From the ‘Slot see chapter Repair Tracking’ library select the record on malfunction.
2) Click on the button. The ‘Resolve a problem’ form will be displayed.
3) From the ‘Way of resolving’ select the appropriate value.
270 © NOVOMATIC 07 2020

25
INFORMATION
The ‘Way of resolving’ list is generated from the ‘List of Repair Types’ library (see chapter 24.4.4).
4) In the ‘Date’ field input the date when the repair was completed.
5) In the ‘Cause’ field input the reason of malfunction. The field is limited to 512 characters.
6) Click on the button. The form will be automatically closed.
25.4.2 Deleting Record
1) From the ‘Slot see chapter Repair Tracking’ library select the record on malfunction.
2) Click on the button and confirm your actions in the dialog form.
25.4.3 List of Malfunction components
The tab opens the library of equipment components.
NOTE
You have to fill in the ‘List of Malfunction components’ library before you request a repair (see
chapter 7.4.3.11). By default the library is blank.
© NOVOMATIC 07 2020 271

25
25.4.3.1 Adding Components to the Library
2) In the open form input the name of the equipment component.
INFORMATION
You may use the Latin letters, figures, hyphen and space characters. The field is limited to 260
characters.
25.4.3.2 Editing Component
1) Click on the button near the selected component.

2) In the open form edit the name of the component.
272 © NOVOMATIC 07 2020

25
25.4.3.3 Deleting Component
1) Click on the button near the selected component.
INFORMATION
If the component you want to delete has already been used in a request, it cannot be deleted from
the library. The following message will be displayed: <This component is used in the Malfunction
report>.
25.4.4 List of Repair Types
- opens the library of repair types.
NOTE
Before you create a repair record, make sure that the library of repair types is filled in (see chapter
24.4.1). By default, the library is blank.
INFORMATION
The adding, editing and deleting procedures are the same as described for the ‘List of Malfunction
components’ library (see chapter 24.4.324.4.3).
© NOVOMATIC 07 2020 273

ANNEX A: TRANSACTION TYPES
Annex A: Transaction Types
Transaction Specification
Money Movement (operational cash desk)
Employee->Cage(+) Employee puts money into the cash desk
Cage->Employee(-) Employee receives money from the cash desk
Cage->Custom(-) Player receives money from the cash desk
Custom->Cage(+) Player puts money into the cash desk
Cage->Machine(-) Money transfer from the cash desk to the gaming machine
Machine->Cage(+) Money transfer from the gaming machine to the cash desk
Payouts (operational cash desk)
Handpay Money paid out manually to the player from the cash desk after the
end of the game (gaming machine sends the notification to the
System that the limit is exceeded)
Cancelled Credits Money paid out manually to the player from the cash desk except
for the manually paid Jackpots (player presses the ‘cancel credit’
button)
Jackpot Jackpot amount paid out manually to the player
Top Win Money paid out manually to the player from the cash desk for the
maximum winning combination
TITO (operational cash desk)
Ticket Registration Cashable ticket printing in the cash desk
Ticket Redemption Cashable ticket redemption in the cash desk
Promotional Ticket Registration Promotional ticket printing in the cash desk
Customer Promo Ticket Registration Customer Promotional ticket printing in the cash desk
CASHLESS (operational cash desk)
Cashless Deposit Player deposits money into their account
Cashless Withdrawal Player withdraws money from their account
SHORT/OVER
Open balance short Entered opening amount (actually stored in the cash desk) is
smaller than the amount stored in the database (previous closing
balance) when the cashier opens the shift
Open balance over Entered opening amount (actually stored in the cash desk) is
greater than the amount stored in the database (previous closing
balance) when the cashier opens the shift
274 © NOVOMATIC 07 2020

ANNEX A: TRANSACTION TYPES
Transaction Specification
Close balance short Entered closing amount (actually stored in the cash desk) is smaller
than the amount calculated automatically by the System when the
cashier closes the shift
Close balance over Entered closing amount (actually stored in the cash desk) is greater
than the amount calculated automatically by the System when the
cashier closes the shift
Other Transactions
Open Station shift Amount stored in the cash desk when the shift is opened
Close Station shift Amount stored in the cash desk when the shift is closed
Key In Money transferred to credits of the gaming machine by the
Attendant with the help of a special key
Bill Clearance Bills collected from the gaming machine
Coin Clearance Coins collected from the gaming machine
Send to Operational Cashdesk Money transfer from the main cash desk of the gaming location to
the operational cash desk of the same gaming location (Sender)
Receive to Operational Cashdesk Money transfer from the main cash desk of the gaming location or
another operational cash desk to the operational cash desk of the
same gaming location (Recipient)
Send to Main Cashdesk Money transfer from the operational cash desk of the gaming
location to the main cash desk of the same gaming location
(Sender)
Receive to Main Cashdesk Money transfer from the operational cash desk of the gaming
location to the main cash desk of the same gaming location
(Recipient)
Send to Location Money transfer from the main cash desk of the current gaming
location to the main cash desk of another one
Receive from Location Money transfer from the main cash desk of another gaming location
to the main cash desk of the current one
ATM Refill Money transfer from the main cash desk of the gaming location to
ATM
Withdraw from ATM Money transfer from ATM to the main cash desk of the gaming
location
From External Bank Money transfer from a bank account to the central cash desk
To External Bank Money transfer from the central cash desk to a bank account
© NOVOMATIC 07 2020 275

ANNEX B: GLOSSARY
Annex B: Glossary
Gaming Machine (equipment)

‘#’ - ID number of the gaming device: machine or sign;
‘Machine’ - ID number of the gaming machine within the System. The link leads to a
separate machine web page (see chapter 7.4);
‘Serial’ - gaming machine serial number;
‘Cabinet’ - type of the gaming machine cabinet;
‘DALLAS-ID’ - device DALLASS chip number;
‘Credit’ - value of one credit specified for the gaming machine in monetary terms;
‘Token denomination’ - value of one token specified for the gaming machine in monetary terms;
Gaming Location
‘Location’ - name of the gaming location. The link leads to a separate location web page
(see chapter 7.1);
‘Location Type’ - function of the location (Gaming Location, Testing Location, Service Zone,
Storage Area, Warehouse);
‘Apartment Type’ - type of the premises;
‘Additional Info’ - additional information on the location;
‘Address' - address of the location;
‘Phone’ - location telephone number;
‘Local Phone’ - location local telephone number;
‘Repair Zone’ - name of the repair zone;
‘Active’ - location status;
‘Manager’ - name of the location manager;
Player
‘Player’ - name and surname of the player;
‘Birth Date’ - player’s birth date;
‘Player’s Card’ - player’s card number;
276 © NOVOMATIC 07 2020

ANNEX B: GLOSSARY
‘Identification Card Number’

- number of the player’s ID document;
‘First name’ - name of the player;
‘Last name’ - surname of the player;
‘VIP’ mark of VIP player in the player profile;
‘Age’ age of a player;
‘Age group’ age group;
‘Nationality’ nationality of a player;
Cards
‘Card Type’ - player card type;
‘Card Number’ - player card printed number;
‘Card Status’ - player card status;
‘Registered’ - date and time when the player card was registered in the System;
‘Balance’ - player card balance;
Jackpot
‘Progressive’ - Jackpot name;
‘Type’ - Jackpot type. Possible types: Mystery, Normal and Lucky Chance;
‘Default Pct.' - default percentage of Jackpot contributions;
‘Amount’ - Jackpot hit amount;
‘Reset Amount’ - Jackpot initial value. Once the Jackpot hit, the Jackpot amount is automatically
reset to this value;
‘Min Hit Amount’ - minimum amount the player has to win for a chance to hit the Jackpot;
‘Total Contributions’ - amount contributed to the Jackpot from players’ bets;
‘Contribution %’ - average percentage of Jackpots contributions set for all gaming machines on
which the Jackpot is drawn;
‘Group’ jackpots are grouped according to some features to be further assigned to

certain gaming locations or certain gaming machines;
‘Level’ jackpot level in the group
Ticket
‘Cashable’ - ticket can be redeemed for cash. Amount indicated on the ticket can be used for
playing on the gaming machine or cashed out.
© NOVOMATIC 07 2020 277

ANNEX B: GLOSSARY
‘Promotional’ - Amount indicated on the ticket can be only used for playing on the gaming
machine.
‘Validation Number’ - ticket number;
‘Ticket Status’ - current status of a ticket;
‘Expired’ - ticket is valid no longer. This status means that the ticket was printed out but not
redeemed for cash or used for playing on the gaming machine.
‘In progress’ –this ticket status means the short pending state during money transfer from the
ticket to the credit of the gaming machine.
‘Registered’ - this status means that ticket is printed out;
‘Redeemed’ - this status means that the ticket was redeemed any way possible;
‘Amount’ - amount indicated on the ticket;
Machine Register Form

‘Bet-Win’ - difference between the amount of bets and the amount of wins in monetary
terms for all machine operating time;
‘In-Out’ - difference between the amount of money added to the gaming machine and the
amount of money received by the player after the end of the game in monetary
terms for all machine operating time;
‘Mismatch’ - Difference between the ‘In-Out’ and ‘Bet-Win’ values considering the credit value
remaining on the gaming machine and machine denomination value:
‘Mismatch’ = ‘In-Out’ – ‘Bet-Win’ - ΔCurrent Credit*Credit
‘In-Out-Promo’ - machine profitability within the reporting period excluding promo-credits;

‘In-Out–Prom-Manual JP’
- machine profitability within the reporting period excluding promo-credits and
Jackpots paid out manually;
‘All ACP Jackpots’ - amount of Jackpots won within the reporting period;
‘Occupancy’ - machine occupancy within the reporting period (hours:minutes:seconds);
‘Theor. RTP % - theoretical rate of return to the player;
‘Real RTP %’ - real rate of return to the player;
‘Paid Jackpots (Bonusing)’
- amount of Jackpots transferred to the credit of the gaming machine under the
‘Bonusing’ payment type;
‘Manual Paid ACP Jackpots’
- amount of Jackpots paid out manually.
Other
‘Currency’ - currency type;
‘User’ - name of the user;
‘Login’ - login of the user performed a certain action.
278 © NOVOMATIC 07 2020

ANNEX C: GAMING MACHINE METERS
Annex C: Gaming Machine Meters
Meters Specification
Basic Meters
Total Bet Amount of credits added to the gaming machine.
Total Win Amount of wins paid out to the players.
Handpaid Jackpot Amount of Jackpots paid out manually to the players.
Total Games Quantity of games played on the gaming machine.
Coins In Quantity of coins or tokens accepted via the coin acceptor.
Coins Out Quantity of coins or tokens paid via hopper.
Coins to Drop Quantity of coins or tokens in the drop-box.
Bills In Quantity of credits inserted via bill acceptor.
Bills Out Quantity of credits paid out to the player by gaming machine in bills.
HP Cancelled Credit Amount of handpaid credits except for those paid by hopper and except
for the Jackpot amount metered in the ‘Handpaid Jackpot’ meter
(exceeded the limit set for the gaming machine).
Total Cancelled Credit Amount of credits paid out to the players except for those paid via hopper
and except for the Jackpot amount metered in the ‘Handpaid Jackpot’
meter (exceeded the limit set for the gaming machine). It includes HP
Cancelled Credit, TITO and Cashless payouts.
Total Drop Total quantity of credits inserted to the credit of to the gaming machine in
bills, token, etc. except for the coins/tokens from the drop-box.
Bonusing Meters
Paid Jackpots Total amount of Jackpots. Only Jackpots of Normal type are accounted.
Cashless Meters
Cashless In Quantity of credits transferred to the gaming machine.
Cashless Out Quantity of credits transferred to the player card.
TITO Meters
Ticket In Quantity of credits paid to the gaming machine from the cashable tickets.
Promo Ticket In Quantity of credits transferred to the gaming machine from the promo-
tickets.
Ticket Out Quantity of credits transferred to the cashable tickets..
Promo Ticket Out Quantity of cretits transferred to the non-cashable tickets.
Current Meter
Current Credit Amount of credits in the gaming machine.
© NOVOMATIC 07 2020 279

ANNEX C: GAMING MACHINE METERS
Meters Specification
Mechanical Meters
Mech.Total In Quantity of credits transferred to the credit of the gaming machine
Mech.Total Out Quantity of credits paid out from the credit of the gaming machine.
Mech. Total Win Amount of credits paid out in credit.
Mech. Total Bet Amount of bets placed on the gaming machine in credits.
Progressive
Paytable Win Total machine paid paytable win, not including progressive or external
bonus amounts.
Progressive Win Total machine paid progressive win.
Paytable Handpaid Jackpot Total attendant paid paytable win, not including progressive or external
bonus amounts.
Progressive Handpaid Jackpot Total attendant paid progressive win.
280 © NOVOMATIC 07 2020

MW Wio RP 070900 en

Uploaded by

Copyright:

Available Formats

You might also like

MW Wio RP 070900 en

Uploaded by

Document Information

Original Description:

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

MW Wio RP 070900 en

Uploaded by

Copyright:

Available Formats

User Manual

For System Version 7.9.0.0

Document Status: Released

The information contained herein is confidential and proprietary to

NOVOMATIC AG • Wiener Strasse 158 • 2352 Gumpoldskirchen • Austria • Europe

2 Terms and Definitions 12

3 Web Interface Access 13

4.5.6 Changing User Category 51

5 Website General Description 55

7 Web Pages 100

8 Audit. User Actions 124

9 Bills Accounting 129

9.6.3 Transactions Audit 143

10 Brief Fin Reports 144

11 CashDesk Reports 145

12 Central Cashdesk 153

15 Financial Reports 163

15.17 Overflows and RAM Clears 171

16 Floor Monitor 179

17 Fingerprint/RFID Behavior Settings 204

18 IOC and GLM Config 207

20 Mech. Meters Sync 221

21 Player Tracking 223

21.14.1 Player’s Account Log 235

23 Slip Printer 249

25 Technical Performance 260

Annex A: Transaction Types 274

Annex B: Glossary 276

Annex C: Gaming Machine Meters 279

This document is the general description of the myACP Web Interface.

2 Terms and Definitions

User role - level of user access to the website.

Dallas ID - unique 12-digit number generated by a microchip developed by DALLAS

3 Web Interface Access

To enter the website, use a standard WEB browser.

3.1 Access to Personal Data in Reports

4.1.2 User Registration

4.1.3 User Management

4.1.4 Security Policy Settings

4.1.5 Notifications to System Administrator

The ‘Notification’ page contains the following fields:

Use these buttons to edit the list of copies’ recipients:

- Add new CC e-mail address;

4.2 Completing Libraries

2) Click on the button.

3) In the ‘Name‘ field, input the ID type.

Once created, the type name can be edited – or deleted – .

4.2.2 Library ‘Employee Positions’

To add a new position to the library, follow these steps:

3) In the ‘Name‘ field, input the position name.

If you want to add a subordinate position, follow these steps:

2) Click on the button.

3) In the ‘Name‘ field input the position name.

4) Click on the button to confirm your actions.

The position cannot be deleted, if it has already been assigned to a user.

4.3 User Roles

4.3.1 User Roles and Permissions