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TABLE OF CONTENTS

page
Introduction. ……………………………………………………………………………………………………………………………………………….…….…… 2
Element 1.0: Identify Hazards and Assess Risk.
1.1 Identify hazards in the work area before and during work. ……………………………………..……………………… 3
1.2 Access and apply relevant safety data sheets (SDS). …………………………………………………..…………….…….…… 8
1.3 Assess risks for the identified hazards. ………………………………………………………………………………..…….…………..… 8
1.4 Identify controls for these hazards from procedures. …………………………………………………………………………. 11
1.5 Review effectiveness of controls within the scope of authority. ………………………….……………………………. 12
1.6 Identify and report remaining risk. …………………………………………………………………………………………………..……….. 12
Element 2.0:Follow Procedures For Risk Control.
2.1 Control risks when working under minimal supervision by following
workplace procedures. …………………………………………………………………………………………………………………………….………. 14
2.2 Follow safety signs and other safety indicators and zones. …………………………………………………..……………. 14
2.3 Select, use and maintain relevant personal protective equipment (PPE). ……………………………………. 17
2.4 Handle and store items and materials relevant to job safely. ………………………………………………..…………. 18
Element 3.0:Follow Emergency Procedures.
3.1 Recognize emergency situations. ………………………………………………………………………………………………………………….. 22
3.2 Take appropriate initial emergency action. ………………………………………………………………………………….….………. 26
3.3 Follow procedures for dealing with a range of site or plant emergencies. ……………………………………. 28
Element 4.0:Participate in the Enhancement of Safety
4.1 Raise WHS issues with designated personnel in accordance with workplace
procedures and relevant requirements of WHS legislation. ………………………………………………………………. 30
4.2 Contribute to participative arrangements for WHS management in the workplace
within organisation procedures and the scope of responsibilities and competencies. ………………. 32
4.3 Provide input to minimize hazards in work area in line with organisation
WHS procedures. ……………………………………………………………………………………………………………………………………………….. 33
4.4 Provide input to opportunities for development of work group's competencies
in relation to WHS. ………………………………………………………………………………………………………………………….…….…………. 34
4.5 Support the implementation of procedures to control risks using the hierarchy
of control and in accordance with organisation procedures. ……………………………………………………..……….. 35
4.6 Report to appropriate people in accordance with workplace procedures when
non-routine hazards arise. ……………………………………………………………………………………………………………....…….………. 37
Element 5.0:Work in Accordance With WHS Policies and Procedures.
5.1 Follow workplace procedures to achieve a safe working environment in accordance with
all relevant WHS legislation, including codes of practice relating to hazards within the
workplace or industry. ……………………………………………………………………………………………………………..……………….………. 39
5.2 Identify the duties, rights and obligations of employees and employers under
the relevant WHS legislation. …………………………………………………………………………………………………………………………. 41
5.3 Complete hazard, accident or incident reports as required by workplace procedures………………. 42
5.4 Seek assistance with documentation and processes when needed. ………………….………………….……………… 44
Glossary………………………………………………………………………………………………………………………………………………………………………..…. 46
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INTRODUCTION

This unit of competency

MSMWHS200: Work Safely, describes

the skills and knowledge required to

apply workplace Policies and

Procedures to maintain a safe work

environment for self and others. This

includes identifying Work Health and

Safety (WHS) hazards, assessing risk

and following safety procedures in the

workplace with minimal supervision.

This unit applies to an individual

working alone or as part of a team or

group and working in liaison with

other shift team members and the

control room operator, as appropriate.

1.1 Identify hazards in the work area before and during work.

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What is a Hazard?
A hazard is something that can cause harm to human such as illness / injury / death, damage
to properties or the environment.

Examples:

A hazard is anything that can

………Cut you……….

A hazard is anything that can

………Trip you……….

A hazard is anything that can

………Burn you……….

A hazard is anything that can

………Crush you……….

A hazard is anything that can

………Hurt your hearing……….

A hazard is anything that can

………Make you sick……….

A hazard is anything that can

………Make you pain……….

What is a Risk?
Risk is the probability that (exposure) to a hazard will lead to a negative consequence, or more
simply, a hazard poses no risk if there is no exposure to that hazard.

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1.1.1 Sources of hazards:
Remember the five Workplace Sources of Hazard Categories as: “MEEPS”:

Materials like chemicals and solvents.

Environment like surrounding work environment,


radiation, vibration, noise .etc.

Equipment such as Appliances, Process flow, Plant design.

People such as unsafe employee behaviors or dangerous


acts.

Systems as way a process is conducted

MEEPS = Materials, Equipment, Environment, People, and System.

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1.1.2 Hazards Classifications:
Hazards are classified into two as:
❑ Health Hazards: are occupational illnesses such as:
o Physical: (Noise, Heat, Radiation, Vibration, Pressure, Machinery, Electricity ... etc.)

o Chemical: (Gases, Vapors, Acids, Alkali, Poisons, Aerosols, Irritants, Improper


storage….etc.).

o Biological: (Pathogens, Fungi, other micro-organisms…. etc.

o Psychosocial: (stress, social problems, accidents).

o Ergonomic: (Workplace design, Layout of workstation)

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o Excessive manual handling, Design of tools .. etc.)

o Extreme Temperature:

o Vibration:

❑ Safety Hazards: Physical harm, injuries are hazards that occurred due to violation of

workplace procedures or policies and they are such as:

o Mechanical: (cuts, entanglement.. etc.)

o Heights: (falling objects ... etc.).

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o Electrical: (shock, burns ... etc.)

o Fire / Explosion: (burns, injury, death ... etc.)

o Confined Space: Gases.

1.1.3 Hazards Identification Methods:

o MSDS / SDS

o Risk analysis.

o Workplace Inspection.

o Safety Audits.

o Job Safety Analysis “JSA”.

o Feedback from workers.

o Observations.

o Advice from specialists.

o Accident records... etc.

SAFETY DATA SHEETS “SDSs”

SDS – what you need to know


about them
Sample:
Sulphuric acid
In a separate sheets

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1.2 Access and apply relevant material safety data sheets (SDS).
The contents of any “MDS” consecutively are:

SECTION 1 — Chemical product and company identification.

SECTION 2 — Composition / information on ingredients.

SECTION 3 — Hazard identifications.

SECTION 4 — First aid measures.

SECTION 5 — Firefighting measures.

SECTION 6 — Accidental release measures.

SECTION 7 — Handling and storage.

SECTION 8 — Exposure control / personal protection.

SECTION 9 — Physical and chemical properties.

SECTION 10 — Stability and reactivity.

SECTION 11 — Toxicological information.

SECTION 12 — Ecological information.

SECTION 13 — Disposal consideration.

SECTION 14 — Transport information.

SECTION 15 — Regulatory information.

SECTION 16 — Other information.

1.3 Assess risks for the identified hazards.


Risk: is something that we as individuals live on a day – to – day basis.

Simple decision in daily life such as driving, crossing the road and money investment all

imply an acceptance of risk. Therefore, Risk is the combination of the likelihood and

severity of a specified hazardous event occurring. In mathematical term, risk can be

calculated by the equation:

Risk = Likelihood × Severity.


Where:

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Likelihood: is an event likely to occur within the specific period or in specific
circumstances, and
Severity: is outcome from an event such a severity of an injury or health of people, or
damage to property, or insult to environment, or any combination of those
caused by the event.
1.3.1 Risk Assessment.
Five steps to risk assessment can be followed to ensure that your risk assessment is
carried out correctly, these steps are:
1. Identify the hazards.

2. Decide who might be harmed and how.

3. Evaluate the risks and decide on control measures.

4. Record your findings and implement them.

5. Review your assessment and update it, if necessary.

1.3.1.1 Identify the hazards:

It is important to identify both Health Hazards and/or Safety Hazards that are

associated with the workplace.

1.3.1.2 Decide who might be harmed and how:

Once you identified the hazards, identify people at risk due to carrying their duties or

those who affected by their activities such as workers, maintenance staff, cleaners,

contractors, visitors or publics.

1.3.1.3 Evaluate the risks and decide on control measures.

Risk can be qualitatively described using words such as:

“very high”, “high”,

“medium”, “low”, or

“significant”.

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By simply assigning a score to each word, it is possible to calculate a risk rating for a
particular hazard. For example:

Likelihood Severity

1= Extremely unlikely 1= Very minor

2= Unlikely 2= First aid injury

3= Possible 3= Lost – time injury

4= Likely 4= Hospital treatment

5= Very probable 5= Disabling injury

1.3.1.4 Record your findings and implement them:

The significant findings of the risk assessment should be recorded to provide a

statement of the hazards in the workplace, the extent of the risks that they present, and

the action taken to control those risks.

1.3.1.5 Review your assessment and update if necessary:

Several situations can trigger a review of a risk assessment:

o Significant changes to something that the risk assessment relates to process,

substances, equipment, workplace environment, personnel..etc.. are being done.

o There is a reason to suspect that the assessment is not valid such as accident,

near-miss, illness ….etc. are being increased.

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1.4 Identify controls for these hazards from procedures.
There are some general principles of prevention that can be applied to hazards in the

workplace. These principles rely on the correct selection of technical, procedural and

behavioral controls.

The general hierarchy of control is:

o Hierarchy Level Action:


1. Elimination: Completely remove the hazard. This is the best kind of hazard control.

2. Substitution: Swap a dangerous work method or situation for one that is less dangerous.

3. Isolation: Isolate or restrict access to the hazard.

4. Engineering Controls: Use equipment to lower the risk level.

5. Administrative Controls: Site rules and policies attempt to control a hazard.

6. Personal Protective Equipment: The least effective control. Use PPE while you carry

out your work.

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1.5 Review effectiveness of controls.
When evaluating the effectiveness of hazard controls, you may ask yourself questions such

as:

o Does the applied control effectively manage or control the hazard?

o Will this control keep me and other workers in the area safe?

o Is the control a temporary measure?

1.6 Identify and Report Any Remaining Risk


After reviewing the effectiveness of the implemented controls, it is important that you

identify any remaining risk and report it in accordance with your workplace requirements.

As discussed, you may need to report this information to your supervisor or WHS

representative.

You may be required also to report:

o Verbally report,

o Written report, or

o Using computerized risk assessment systems.

This step is essential, as all risks and hazards must always be adequately controlled.

Make sure that you understand your workplace hazard identification and control processes

and procedures so that you can recognize when further action is required.

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2.1 Control risks when working under minimal supervision by following workplace
procedures.
What does work with minimum supervision mean?

Minimal supervision means a person can work without getting instructions for every

new task. Supervision is an essential part of ensuring that you maintain a safe working

environment for workers.

Why the ability to work with minimal supervision is so important?

o Adaptability. Employees who can work independently tend to be more adaptable

and capable of handling different roles and responsibilities as they arise.

o Independence.

o Honesty.

o Accidents or emergencies arising out of the work, including inadequate provision

of first aid.

o Sudden illnesses.

o Inadequate provision of rest, hygiene and welfare facilities.

o Physical violence from members of the public and/or intruders.

2.2 Follow safety signs and other safety indicators and zones.
2.2.1) Safety signs:
There are FOUR types of safety signs:
o Prohibition.

o Mandatory.

o Caution / warning.

o Safe condition.

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2.2.1a) Prohibition safety signs.

2.2.1b) Mandatory safety signs.

2.2.1c) Caution / warning safety signs.

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2.2.1d) Safe Condition Safety Signs.

2.2.2 Safety Gas Zones Classifications:


Area classification is a method of analyzing and classifying the environment where

explosive gas atmospheres may occur. So, area is classified into three zones.

Zone 0
Is an area in which an explosive atmosphere is present continuously for long periods of

time or will frequently occur.

Zone 1
Is an area in which an explosive atmosphere is likely to occur occasionally in normal

operation. It may exist because of repair, maintenance operations, or leakage.

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Zone 2
Is a place in which an explosive atmosphere is not likely to occur in normal operation

but, if it does occur, will persist for a short period only. These areas only become

hazardous in case of an accident or some unusual operating condition.

2.3 Select, use and maintain relevant personal protective equipment (PPE).
2.3.1 Personal Protective Equipment -PPE
WHY YOU WEAR PPE?

To keep you safe at work, you must wear safety equipment. Then, what are the

important organs to be protected?

IMPORTANT ORGANS TO BE PROTECTED

Organ Types of (PPE)

Lungs .…Wear Respirators, Masks

Eyes .…..Wear Goggles, Glasses

Ears …...Wear Muffs or Plugs

Head.…..Wear Helmets, Hats.

Skin……Wear Chemical resistant clothing, Aprons

Hands …..Wear special gloves, rubber finger coats.

Foot .…..Wear work safety shoes, boots.

Radiation …….Wear Metal-linked shield, aprons

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2.4 Handle and store items and materials relevant to job safely.
2.4.1 Material handling and storage:
What are materials Handling and Storing?

Handling of material is the movement, protection, storage and control of materials and

products throughout their lifespan of manufacturing, warehousing, distribution,

consumption, and disposal.

Handling and storing materials involve:

o Diverse operations such as hoisting tons of steel with a crane,

o Driving a truck loaded with concrete blocks,

o Carrying bags or materials manually, and

o Stacking palletized bricks or other materials such as drums,

barrels, kegs, and lumber

What are the safety requirements for material handling?

Safety requirements for Materials handling are:

o Avoid lifting materials from the floor or while seated.

o Make use of available handling aids.

o Refrain from using sudden or jerky movements.

o Never lift a load over an obstacle.

o Perform lifts in areas with adequate footing, space and

lighting.

o Modify objects and redesign jobs to make moving easier.

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2.4.2 Material handling hazards:
Most injuries in industry occur while employees move materials. In everyday

operations, workers handle, transport, and store materials. They may do so by hand,

manually operated equipment, or power operated equipment.

Improper handling and storing of materials can result in:

o Damage to the materials being moved,

o Damage to the facility,

o Strains and sprains from lifting loads

improperly or from carrying loads that are either too large or too heavy,

o Fractures and bruises caused by being struck by materials or by being caught in

pinch points.

2.4.3 Hazardous materials:


What is the hazardous materials?

Department of transportation “DOT” defines hazardous materials as any

substance or material that can negatively affect the safety of the public, dealers, or

carriers during transportation or storage.

How do you identify hazardous materials?

To identify if a substance is hazardous,

check the product’s container label and / or

the SDS which is available from the

supplier.

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What are the classes of hazardous materials?

CLASS HAZARD

1 Explosives

2 Gases

3 Flammable and Combustible liquids.

4 Flammable Solids

5 Oxidizing Substances, Organic Peroxides

6 Toxic Substances and Infectious Substances

7 Radioactive Materials.

8 Corrosives.

9 Miscellaneous Hazardous Materials.

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3.1 Recognize an Emergency Situation.
What is an Emergency?

An emergency is a situation where there is an immediate risk to

health, life, property or environment and therefore urgent

action is needed to try to stop the situation from getting worse.

A situation can only be defined as an emergency if one or

more of the following are present:

o Immediate threat to life, health, property and / or

environment.

o Loss of life.

o A high probability of the situation becoming worse.

3.1.1 Types of emergencies:

Leaks of chemical Release of Toxic Gases Fires and / or Explosion

Earthquake Drought

Floods
Shooting Extreme Temperatures

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3.1.2 Ways to Recognize an Emergency.
Four ways you would recognize an emergency are:

o Sight,

o Smell,

o Feel, and

o Unusual behavior.

The victim of an emergency can be anyone a

friend, family member, a stranger, or you.

An emergency can happen anywhere - on the road,

at home, workplace, or play. Recognizing an

emergency may be difficult at times, but you may

become aware of an emergency because

of certain things you observe such as:

o Unusual noises,

o Sights,

o Smells,

o Siren / Alarm,

o Symptoms and

o Signs, or Behavior.

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3.1.3 Incident “Emergency” Nature.
The nature of an incident is not always clear as it can be a combination of explosions,

fire, major spills or gas leaks.

An example is an explosion in storage vessel could cause both a major spill and a fire.
3.1.4 Size of an incident Emergencies:
Generally based on a size, incident emergencies are classified into 3 – types as:

➢ Minor Incident Emergency:

Is an emergency which can be controlled by local

personnel using available extinguishers.

➢ Major Incident Emergency:

Is an emergency which cannot be controlled by

the available fire-extinguishers, but by an external

local assistance such as the civil defense crews.

➢ Major Hazard Incident Emergency

Is an emergency which is escalated beyond national

emergency crews and required outside or

international assistance or emergency services.

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3.1.5 Location of the Incident:
The exact location of an incident / emergency is critical in its containment. so, areas of

the workplaces must be identified by common names / locations that are known by all

personnel in addition to the emergency evacuation plan.

Examples are:

o Gas treating unit:

o Atmospheric Unit

o Gasoline tanks farm

o Poster – Pump Stations

3.1.6 Evacuation Drill:


A fire drill is a method of practicing how a site would be evacuated in the event of

a fire or other emergencies.

When you hear the alarm / siren:

o Stop work.

o Walk through the emergency exit to

the assembly point.

o Answer your name when called.

o Wait for instructions at the assembly point.

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3.2 Take appropriate initial emergency action:
3.2.1 Emergency Information:
A person who discovers an emergency must make a quick decision whether to:

o Take action to combat or contain the emergency, or

o Evacuate the area and notify appropriate personnel to give details of the emergency.

Information required to assess an emergency includes:

o Nature of the emergency.

o Size of the emergency.

o Whether the emergency is contained or spreading, If it is

spreading, what are the potential hazards or outcomes.

o Are there casualties.

o Are there people still in the area of the emergency that may need rescue or

evacuation.

3.2.2 Rescue and First Aid:


Injured people may require rescue and first aid before evacuation. But before doing so,

it is necessary to identify hazards or dangers that could be as:

o Contact with electricity.

o Explosive atmosphere... etc.

o Toxic or oxygen deficient atmospheres.

o Physical hazards such as objects that can fall

and moving equipment.

Quickly assess, assist and evacuate to the nearest

assembly point and be stuck on the following steps:

o Recognize the emergency.

o Does someone look like they're in trouble?

o Call 999, if you think you should.

o Recognize if he/she unconscious or not.

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o Do 30 Compression and 2 Breath.

o Be kind and calm.

o Be a Steward of the person.

3.2.3 Smoke, Fires and Explosion:


For real incident proceed as:

o Protect yourself first.

o Call 999 and activate alarm.

o If it is safe, consider using extinguisher.

o Always evacuate when you hear an alarm.

o Check for missing student and stay at the assembly point.

o Return to building only with official all-clear.

3.2.3 Containment of an Emergency:


Action to be taken to contain an emergency:

o Shutting off valves to isolate a leak or spill.

o Building barriers to contain spill.

o Closing doors on a fire to stop it spreading.

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3.3 Follow procedures for dealing with a range of emergencies:
3.3.1 First Response to emergency:
o Recognize the type, nature and location of emergency as in 3.1.2, 3.1.3 & 3.1.4

o Raising the alarm.

o Notifying relevant personnel to communicate details of the emergency.

o Notification of external fire or emergency services.

o Controlling the emergency at the site, if possible, as in 3.1.3

o Evacuating people from the area, as you practice in

3.1.5

o Rescuing injured personnel, as in 3.2.2

o Applying first aid to casualties,

o Use of PPE,

o Evacuation to muster points, as in 3.1.5

o Head counts,

3.3.2 Rescue operations as in 3.2.2

3.4 The Basics of Handling a Workplace Emergency:


o Have a working and effective alerting system

o Have an assigned emergency preparedness manager or leader. ...

o Know where emergency equipment and first aid kits are located. ...

o Know where emergency equipment and first aid kits are located. ...

o Be aware of emergency and evacuation plans and know where the emergency exits

are.

o Learn CPR.

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It is not difficult to find ways to engage employees in the workplace. Consider housekeeping,

safety inspections, safety committees, and accident

investigations. However, it is important to train employees

first in each of these areas so that participation leads to good

results. Spending time on training, strengthens the

employee’s sense of being involved in it worthy of attention,

and value.

Element 4.1 Raise WHS issues with designated personnel in accordance with workplace
procedures and relevant requirements of WHS legislation.

Health and safety issues can relate to a variety of topics in the workplace, from

identifying workplace hazards or breaches to introducing new equipment or work

processes. These topics may include:

1. Reporting the issue verbally to your supervisor or


manager.

2. Reporting the issue through the workplace’s hazard


reporting procedures.

3. Raising the issue with the health and safety


representative.

4. Raising the issue with management through your


union representative.

Designated persons in WHS issues resolution.

When addressing workplace health and safety issues, the following people must be

included in discussions:

o The employer or their representative, who is not a health and safety representative
(WHSR), and has appropriate seniority and is sufficiently competent to act on their
behalf.
o Employees affected by the issue, or the WHSR of the employee’s affected by the
issue.
Those who are involved in discussions can also ask for an organisation such as workers

union or an organisation of employers, or an employers association to be involved .

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Procedures for addressing a workplace issues:

Promptly addressing a health and safety issue with the relevant people affected can increase the
chance the matter is resolved efficiently and effectively.

Procedures for addressing the issue are:

• All your employees need to know how to report


issues.

• How can employees communicate with


management about problems.

• Let employees know the system exists and how


it works.

• what the next steps are and how long it'll take to
get a resolution.

• Don't wait until problems emerge.

Those involved must attempt to resolve the issue in accordance with an agreed procedure.

Agreed procedures are consultation and agreement between the employer, WHSR and
employees to achieve an agreed issue resolution procedures for health and safety issues.

The agreed procedure must include :


o Must be agreed between the employer, and the HSRs and
employees.
o Describe a process to follow to resolve issues.
o Include a way to facilitate the resolution of issues.
o Be in place for the purpose of resolving health and safety
issues.

Procedure for resolving issues:


a. The parties, being the employer or the employer rep and the elected WHS rep or
nominated employee (if no rep) must meet to resolve the issue as soon as reasonably
possible after it is reported.

b. In order to resolve the issue as quickly and effectively as possible, the parties must
consider:

o The number and location of employees affected.

o Whether appropriate temporary measures are possible or desirable.

o The time needed to permanently resolve the issue.

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o Who, on behalf of the employer, will be responsible for performing and overseeing any
action agreed.

o On the request of any party, details of the issue and resolution must be set out in
writing by the employer.
o As soon as possible the employer must ensure that details of any written or oral
agreement be brought to the attention of the employees and the health and safety
committee.
o Any of the parties may also forwarded details to unions or the employer organizations.
o If the issue is not resolved, any of the parties to the process can call a WorkSafe
inspector and require the inspector to visit the workplace. If an issue is not resolved to
the satisfaction of the elected WHSR then the rep also has the option of issuing a
Provisional Improvement.
4.2 Contribute to participative arrangements for WHS management in the workplace within
organization procedures and the scope of responsibilities and competencies.
Participative arrangements are designed so that stakeholders can be involved in decision
making that affects their health and safety.

Participatory processes may include:

Employee and supervisor involvement in WHS activities, such


as inspections and audits. health and safety, and other
representatives.

Scope of responsibilities and competencies:

Employer's Responsibilities:
• Provide and maintain a safe workplace, machinery and
equipment.
• Prevent risks from the use of any substance and from
exposure to physical agents, noise and vibration.
• Prevent any improper conduct or behavior likely to put the
safety, health and welfare of employees at risk as bullying
at workplace.
• Provide instruction, information training and supervision for employees.
• Provide PPE at no cost for employees.
• Appoint a competent person as the organization's Safety Officer.

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Employee's Responsibilities:
• Take reasonable care of the health and safety of themselves and of others who may be
affected by what they do.
• Cooperate with the employer on health and safety
matters.
• Not misuse any equipment that is provided for safety
purposes (e.g., fire extinguishers or safety goggles).
• Follow instructions from the employer on health and
safety matters and attend relevant health and safety
training.
• Report hazards and defects observed in the workplace.
• Use the personal protective equipment (PPE) properly.
Supervisors' responsibilities:
Are often required to implement and monitor the
workplace policies and procedures developed by
employers.

This often means that supervisors may be more involved

in workplace health and safety on a day-to-day basis

than the employer. They need to understand the

principles and practices of workplace health and safety in order to carry them out.

4.3 Provide input to minimize hazards in work area in line with organization OHS
procedures
Simply workplace hazards are any aspect of work that
cause health and safety risks and have the potential
harm.

Some hazards are more likely to be present in some


workplaces than others, and depending on the work
that you do, there will be hazards that are relevant to
your business.

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Minimize hazards in the workplace:
In order to control workplace hazards and eliminate or
reduce the risk, you should take the following steps:

1. Identify the hazard by carrying out a workplace risk


assessment.
2. Determine how employees might be at risk.
3. Evaluate the risks.
4. Record and review hazards at least annually, or earlier if something changes.

Hazards Control Measures:


o Eliminate the hazard.
o Substitute the hazard with a lesser risk.
o Isolate the hazard.
o Use engineering controls.
o Use administrative controls.
o Use personal protective equipment.
4.4 Provide input to opportunities for development of work group's competencies in
relation to WHS.

Importance of competencies:
Competencies are the skills, knowledge, practical
behaviors and attitudes which inform the way you
operate in working life.
Knowledge refers to previous education and experience,
Skills refers to the technical or practical skills required to
perform the job and behavioral.

So the importance of competencies are below:


o In order to meet the evolving demands of customers,

o The competency framework will help to ensure that

staff across the organisation are working to the

same standards.

o To determine appropriate training.

o For career and personal development.

o When selecting internal applicants for posts and promotions.

MSMWHS200 – Work Safely Page 34 of 48


Some core competencies for job success are:

Competency Key Actions


Supports group decisions and puts group goals ahead of
Teamwork
own goals

Motivation Maintains high level of productivity and self-direction.

Work Standards Sets and maintains high performance standards.

Problem Solving Produces appropriate solutions.

4.5 Support the implementation of procedures to control risks using the hierarchy of
control and in accordance with organisation procedures.

The Hierarchy of Risk Control Means:


• The hierarchy of control is a systematic process
designed to minimize or eliminate exposure to
potential hazards.
• The hierarchy ranks hazard control measures.
• The goal is to start with the most effective
measure and work your way through each level.

Risk management.

Four steps for risk management are in the following


order:
1. Identify hazards;
2. Assess risks;
3. Control risks; and
4. Review control measures.

MSMWHS200 – Work Safely Page 35 of 48


Steps of the Hierarchy Controls:
The recommended code of practice outlines six steps for selecting the hierarchy of control.
When assessing potential solutions to reduce the potential of accidents, start with the first
step and work your way through each option.

Here is a closer look at the steps:


• Elimination; then
• Substitution; then
• Isolation; then
• Engineering; then
• Administrative; then the final step of
• Personal protective equipment.

The Hierarchy of Controls in details:


The first four steps include effective control techniques that may eliminate or control hazards.
Elimination – Removes the cause of danger completely.
If elimination is not possible, you may try substituting the hazard with a different material.
Substitution – Controls the hazard by replacing it with a less risky way to achieve the same
outcome.
Engineering – using engineering controls as the third technique and is to keep people
hazards a part “isolation”, or control measures to modify machinery or equipment to create a
safer work environment i.e., making physical changes, to lessen any remaining risk, e.g.,
redesign a machine by adding safeguards.
Isolation – Separates the hazard from the people at risk by isolating it.
For example, you may need to ensure that chemicals are stored in a secure storeroom. The
goal is to physically separate the hazard from the workers or the workplace.
The final options include administrative control and personal protective equipment PPE.
These steps belong to the third level of the hierarchy and are considered the least effective at
minimizing risk.
Administrative – is the fourth technique that may include job rotations, limit the number of
hours worked on hazardous tasks or training courses for instructing staff on proper operating
procedures. Administrative controls also include distributing communication materials.
Personal Protective Equipment “PPE” – is the last resort control that require employees to
wear PPE, for example; gloves, earplugs, goggles, visible vests….etc. and as provided.

MSMWHS200 – Work Safely Page 36 of 48


4.6 Report to appropriate people in accordance with workplace procedures when non-
routine hazards arise.

Workplace hazard reporting is necessary and effective.


Incident reporting is critical, and near-miss reporting is
important, but hazard reporting is also extremely necessary for
the safety of your workforce.
All hazards that are found in the workplace should be reported
immediately to :
• Supervisor, and / or
• The safety department or management.

When should a hazard be reported?


Any unsafe condition or act should be reported immediately, or at the next available safe

opportunity that the employee must do so.

A successful workplace safety and health program includes a hazard reporting process that

is effective. Hazard reporting ensures employees:

▪ Are involved in your safety management system

▪ Aware and vigilant for current safety issues

▪ Respect safety management as a means of creating a safe, productive work environment

Improve the quality of hazard reporting in your safety program.

o Make reporting as easy as possible.


o Ensure there is no negative stigma and no punishment attached to hazard reporting.
o Give recognition to those who submit hazard reports.
o Engage workers in the resolution of hazards to ensure the
correction is satisfactory for all involved and does not create
additional hardships inadvertently.
o Keep an open discussion about safety issues, perhaps following up
on the specific hazard reported at the next safety meeting.
o Never assign blame to an individual when it comes to hazards found. Rather, attribute
hazards to “systems” like insufficient budget assigned for tool replacements, lack of
training, or comprehensive process needed.
o Post signs or posters around the workplace that reinforces the message that unsafe
conditions and acts must be reported.

MSMWHS200 – Work Safely Page 37 of 48


MSMWHS200 – Work Safely Page 38 of 48
5.1 Follow workplace procedures to achieve a safe working environment in accordance
with all relevant WHS legislation, including codes of practice relating to particular
hazards within the workplace or industry.
Safe work procedures can be written up in a variety of ways, and range from simple checklists to formal
documents.
What they all have in common is that they provide workers with approved methods for carrying out
tasks or using particular products.
There are some procedures that you’ll be personally involved in, such as safe work method statements
“SWMS”. Others will come from product suppliers, such as material safety data sheets, and there will be
others still that may not exist as stand-alone documents, but will form part of your company’s ‘Policies and
Procedures’ manual, like the requirement to wear personal protective
equipment.
A SWMS is a document that sets out the high risk
construction work activities to be carried out at a workplace, the hazards
arising from these activities and the measures to be put in place to control
the risks. The purpose of method statements is to describe the safety
precautions to put in place to control risks identified in the risk
assessment. So, what is a safe working environment?. A safe working environment is provision of a
workplace that is free from hazards and /or risk in terms of health, safety and welfare.
5.1.1 Work environment requirements:
For indoor workplaces, the following basic environment standards are:
o Space: provision of adequate space to allow workers to perform the task safely.
o Seating: provision of appropriate seating where work tasks allow. Seats should
be stable, with a backrest and footrest, where possible.
o Ventilation: Provision of a sufficient supply of fresh or pure air.
o Heating: Maintenance of reasonable temperature in the workplace.
o Lighting: Provision of adequate lighting.
o Noise: Provision of controls to reduce excessive noise, if necessary.
o As a step towards achieving a safe working environment, Qatar National
Vision and the National WHS Strategy has set the following targets:
o Eliminate hazards at the design state,
o Reduce the impact of risk at workplace.
o Improve the capacity of business operators and workers to manage Workplace
Health & Safety “WHS” effectively.
o Prevent Occupational disease more effectively, and
o Strengthen the capacity of government to influence WHS outcomes.

MSMWHS200 – Work Safely Page 39 of 48


5.1.2 The Workplace Health and Safety Meetings:
o WHS Committee meeting:
The Workplace Health and Safety Committee “WHSC” is made up of management and workers
representative and they work together to improve safety standards in the worksite.
If any health or safety issue is reported by a worker, then:
• This will be discussed by Workplace Health and Safety
Committee “WHSC” to discuss the problem.

• The problem will be resolved by the “OHSC” by


following an agreed procedure.

If the problem cannot be resolved by WHSC the Safety Authority Inspector can be called to the
workplace by either management or the Workplace Health and Safety Representative “WHSR” .

o Workplace Toolbox meeting :

The toolbox talk meeting is held informally in the workplace


for every day before the work starts. Holding useful safety
meetings prior to work beginning is an effective way to help
prevent injuries on the job site.

This type of workplace safety meeting rely on the direct


experiences of workplace workers in identifying hazards and
providing advice on dealing with hazardous situations.

The results of toolbox meetings should always be reported to the OHSC and published or posted so that
you are aware of specific workplace safety issues.
o Safety Training meeting:
Workplace safety training is a process that aims to equip your
workforce with the knowledge and skills to perform their work
in a way that is safe for themselves and their co-workers.
Teaching safety and vigilance in mitigating risks by following
safety and work practices are critical in preventing injuries in
all industries.

MSMWHS200 – Work Safely Page 40 of 48


5.2 Identify the duties, rights and obligations of employees and employers under the relevant WHS
legislation:
In general, the rights and responsibilities of all people in the workplace are defined in the WHS Act or
WHS Act that applied in state of Qatar, and the Workplace Health, Safety & welfare Regulations -
1992. This also, comply with International labor law which is enforced by Qatar as Labor Act No 3 of
1962.

Since WHS is everyone's responsibilities, anyone is required to report any risks in order to take action
to reduce the risk of injury or illness.

As well as these general responsibilities there are specific responsibilities relating to each level of
employment, as shown below.

5.2.1 Employer Responsibilities:


Under the WHS Act, employers is obliged to provide:
o Safe work environments
o Safe systems of work.
o Safe plant and structures.
Employer
Duties
o Safe substances.
o Welfare Facilities.
o Information, instruction, training and supervision ”ITIS”.
o Prepare Health, Safety and Environment Policies.
o Forms the WHSC / WHSR at workplace.
5.2.2 Employer rights:
o Employers have the right to hire and fire workers if they violate the workplace policies and
procedures.
o Employers also have the right to expect reasonable job performance from their employees.
5.2.3 Employees Responsibilities:
Workers are obliged to:
o Take reasonable care of their health and safety.
o Exercising reasonable care for the health and safety of others who may be affected by their actions
or omissions.
o Collaborate with anything the employer does to comply with occupational health and safety
requirements, for example:
o Use equipment properly,
o Follow safe work policies and procedures, and
o Attend training.

MSMWHS200 – Work Safely Page 41 of 48


5.2.4 Employees rights:
o A safe work environment.
o Access to information related to potential hazards.
o Request changes to avoid potential hazards.
o Participate in workplace inspections.
o Not receive discrimination for exercising work health and safety rights.
o Refuse work that puts the employee in danger.
o Receive necessary training for working in dangerous conditions

5.2.5 WHSR Responsibilities:

Health and safety representatives are employees who elected by other staff to liaise with the
employers and keep staff informed. These representatives will consult with the employers on matters
which may include:
o Developing, reviewing and releasing WHS policies, procedures and forms.
o Provision of WHS training,
o Provision of WHS information and guidance.
o Proposed changes to amenities and facilities.
o Efforts to monitor and improve health wellbeing.
o Determining the composition and working of WHS committee, if required.
o Changes that may affect the WHS of employees, including work methods, activities, chemicals
storage and use, waste and environmental issues, equipment, tools and workplace layout.

5.2.6 Inspectors' duties:


o Workplace evaluation and improvement orders for machines, equipment, or work practices that do
not meet health and safety standards.
o Turn off / lockout potentially hazardous machinery or equipment and request repairs or
replacement.
o Close a workplace if the Health & Safety procedures are bad and the public are endangered.
o Prosecute and/or fine employers who ignore legislation.

5.3 Complete hazard, accident or incident reports as required by workplace procedures:

All hazards or emergences that are found in the workplace should be reported immediately to a
supervisor, so that the correct action can be taken or to avoid recurrences.
An example of an exposure incident report contents:

MSMWHS200 – Work Safely Page 42 of 48


1. Type of incident (injury, near miss, property damage, or theft)
2. Address.
3. Date / time of incident.
4. Name of affected individual.
5. Name of Supervisor.
6. Description of the incident, including specific job site location,
sequence of events, witness statement and results of the event.

Responsible persons for reporting:


o Incident:
Employees should write to their site direct supervisors meanwhile the supervisors and
management staff should write it to safety officer / manager.
o Hazard:
Safety is everyone's responsibility!. If you identify a hazard and you cannot fix it safely, you must
report it immediately to your supervisor / manager.
Time to report:
If you identify a hazard and you cannot fix it safely or control it
quickly, you must report it to your supervisor / manager and
complete the online hazard report. If an incident occurs you
must report it to your supervisor / manager within 48 hours of
the occurrence.
If you experience persistent, reoccurring pain or discomfort,
early reporting can prevent the problem from developing and becoming more serious (e.g.
performing repetitive tasks, computer use, manual handling tasks or work related anxiety).
Types of report at a workplace:
o Hazard Report Form:
A situation or object that has the potential to harm a person, the environment or cause
damage to property. Hazards may include, but are not limited to, noisy or unguarded
machinery, chemicals, electricity, working at
heights, a repetitive task or poorly designed
workplace/workstation.
o Near Miss Report Form:
An incident that could have resulted in injury or
illness to a person, danger to health and/or damage
to property or the environment but did not.
o Injury / Illness Report Form:
An incident that causes bodily harm to a person.

MSMWHS200 – Work Safely Page 43 of 48


o Fatality Report Form:
An incident that has led to the death of a person.
o Event Report Form:
A significant critical incident involving multiple people where injury or illness may not have
occurred or may not be known at the time of the initial reporting of the incident. Some
examples include: an uncontrolled explosion; fire; flood; food poisoning; structural collapse;
natural disaster.
An event may have duration where circumstances and effects occur over a period of time i.e. a
fire that continues for multiple hours.
5.4 Seek assistance with documentation and processes when needed.
Documentation refers to a set of records that exist online, on paper or hard drives. It is
material that provides evidence or information to serve as a record. In the workplace,
documentation is retained records of employment and company actions and events as
required by legal mandates and company policy.
The best human resource practices involve maintaining both formal and informal records
about employment events. This can include items such as:

• Actions.

• Contributions.

• Disciplinary actions.

• Disputes.

• Investigations.

• Performance evaluations.

• Policy violations.
Maintaining extensive records allows the human resources department to preserve a written
history of events. Documentation can guide managerial staff on employee promotions,
disciplinary actions, pay raises and terminations. Documentation should always be factual,
supporting insights without relying on the opinions of others.
Common types of documents on the workplace are as:
• email,

• memos,
• letters,
• fax cover sheets, and
• short reports.
• Risk assessments,
• Audits reports.
• All types of report forms at workplace and as indicated above.
MSMWHS200 – Work Safely Page 44 of 48
Consequences of improper documentation.

Many industries require thorough documentation performed in a specific way. If organizations


fail to maintain organized records, some of the consequences may include:
o Ongoing audits.
o Improper billing.
o Inefficiencies for employee growth.
o Lost revenue.
o Compromised safety.
Documentation is used in all organizations to record a variety of information. No matter your
career path, it's important to understand the role documentation plays in the workforce and
how you can benefit from keeping organized records for your own career.
Benefits of proper documentations:
o Consistency – mistake are reduced and less time spend.
o Reduce operational cost.
o Reduce risk.
o Simplify trainings.
o Stress - free out sourcing.
o Retain process knowledge.

MSMWHS200 – Work Safely Page 45 of 48


Glossary:

Word Meaning Word Meaning


Access ‫ الدخول الي‬/ ‫الوصول‬ Emergency Response ‫وكاالت االستجابة للطوارئ في قطر‬
Agencies in Qatar.
Accident ‫حادث‬
o Civil Defense ‫الدفاع المدني‬
Ambulance ‫سيارة اسعاف‬
o Emergency- Ambulance ‫ سيارة إسعاف‬-‫طوارئ‬
Anti-discrimination ‫ضد التمييز‬
o Environmental officers ‫ضباط البيئة‬
Apply ‫تطبيق‬
o HAZMAT Officers ‫ضباط المواد الخطرة‬
Assistance ‫مساعده‬
o Homeland Security ‫أمن الوطن‬
Attrition ‫انهاك‬
o Medical practitioners ‫الممارسون الطبيون‬
Back ‫الظهر‬
o Police Al Fazaa ‫شرطة الفزع‬
Basic steps ‫الخطوات األساسية‬
Employees ‫عمال‬
Carbon dioxide ‫ثاني أكسيد الكربون‬
Employer ‫صاحب او رب العمل‬
Codes of conduct ‫مدونات قواعد السلوك‬
Event ‫حدث‬
Codes of practice ‫مدونات الممارسة‬
Evidence ‫دليل‬
Communications ‫تواصل‬
Falling ‫السقوط من اعلي‬
Compliance ‫توافق‬
Fatigue ‫تعب او ارهاق‬
Consequences ‫عواقب‬
First aid ‫اإلسعافات األولية‬
Current ‫ حالي‬/ ‫حديث‬
Fire Extinguishers ‫طفايات الحريق‬
Disease ‫مرض‬
o Carbon Dioxide ‫ثاني أكسيد الكربون‬
Disciplines ‫انضباط‬
o Dry Powder ‫بودرة جافة‬
Discrimination ‫تمييز‬
o Foam ‫الرغوة المطفأة‬
Documentations ‫وثائق‬
o Water ‫ماء‬
Dry powder ‫بودرة جافة‬
Fire warden ‫مرشد حريق‬
Duty holders ‫اصحاب الواجب‬
Feedback ‫التغذية االسترجاعية‬
o PCBU ‫ اصحاب العمل او المتعهدون‬o
General duties ‫واجبات عامه‬
o Officers ‫ الموظفين‬o
Grievance ‫تظلم‬
o Workers ‫ العمال‬o
Hands ‫األيدي‬
Duty of care ‫صاحب الواجب‬
Harassment ‫تحرش‬
Elimination ‫ازالة الخطر‬
Hazardous materials ‫مواد خطيرة‬
Emergency ‫طوارئ‬
Hazards ‫المخاطر‬
Emergency situation ‫الحالة الطارئة‬
Health ‫صحة‬
Employees ‫عمال‬
Hierarchy ‫التسلسل الهرمي‬
Employer ‫صاحب او رب العمل‬
Ensure ‫يؤكد‬

MSMWHS200 – Work Safely Page 46 of 48


Word Meaning Word Meaning
Hierarchy of hazards Controls.
‫التسلسل الهرمي لضبط‬ Legal framework ‫إطار قانوني‬
‫المخاطر‬ Legislation ‫تشريع‬
o Elimination ‫إزالة الخطر‬
Legislative requirements ‫المتطلبات التشريعية‬
o Substitution ‫تبديل الخطر‬
o Engineering Controls. ‫التحكم الهندسي‬
Listening ‫االستماع‬
o Administrative Controls ‫التحكم اإلداري‬ Manual handling ‫التحكم او الرفع اليدوي‬
o PPE ‫معدات الحماية الشخصية‬ Mask ‫قناع لألنف والفم‬
High risk works ‫أعمال عالية الخطورة‬ Muscle ‫عضلة‬
Health & Safety legislations: ‫تشريعات الصحة والسالمة‬ Natural disasters ‫الكوارث الطبيعية‬
o H & S @ Work Act (HSWA) ‫قانون الصحة والسالمة في‬
Non-compliance ‫عدم توافق او امتثال‬
- 2015 ‫ مكان العمل‬2015 -
o H & S Standards. ‫معايير الصحة والسالمة‬ Obligatory ‫إجباري‬
o Managing, Implementing ‫إدارة وتنفيذ تدابير الصحة‬ Occupation ‫مهنه‬
Health & Safety Measures in ‫والسالمة في قطر‬ Observing ‫المراقبة او االنتباه‬
Qatar Construction Feb-2015
2015 ‫لإلنشاءات فبراير‬
o PPE @ Work Regulation - ‫الئحة معدات الحماية‬
Person Conducting Business ‫الشخص الذي يقوم بأعمال‬
1992 ‫الشخصية في العمل‬ or Undertaken “PCBU” ‫تجارية أو المتعهد‬
1992 Performance. ‫أداء‬
o Provision & Use of Work ‫الئحة توفير واستخدام‬
Equipment Regulation- 1998. Permits: ‫أذونات عمل‬
1998 ‫معدات العمل‬.
o Hot Work Permit ‫تصريح للعمل الساخن‬
o Reporting of Injuries, ‫الئحة اإلبالغ عن‬
Diseases and Dangerous o Cold Work Permit ‫تصريح للعمل البارد‬
Occupation Regulation –
‫اإلصابات واألمراض‬
o Electrical Isolation ‫تصريح للعزل الكهربائي‬
1995. 1995 - ‫والمهن الخطرة‬.
Permit
o Workplace ( Health Safety & ‫مكان العمل (الئحة السالمة‬ o Excavation Permit ‫رخصة للحفر‬
Welfare Regulation) -1992. - )‫الصحية والرفاهية‬ o Confined Space Entry ‫تصريح دخول الفضاء‬
1992 Permit ‫المحصور‬
Health & Safety requirements ‫متطلبات الصحة والسالمة‬ o Working at Height ‫تصريح للعمل في االرتفاع‬
Health & Safety Committee. ‫لجنة الصحة والسالمة‬ Permit
Health & Safety Employees ‫ممثل العمال في الصحة‬ Policies at workplace: ‫خطة او سياسة العمل‬
Representative “HSER” ‫والسالمة‬ o Alcohol & Drug Policy. ‫سياسة الكحول والمخدرات‬
Identify ‫تحديد‬ o Discipline and ‫انضباط وانهاء خدمات‬
Incident ‫حدث‬ Termination.

Inspector duties: ‫واجبات المفتش‬:


o Driving Policy. ‫سياسة القيادة‬

o Close ‫يغلق‬
o Health and Safety Policy. ‫سياسة الصحة والسالمة‬

o Lock down / out ‫قفل‬


o Mobile Use Policy. ‫سياسة استخدام الهاتف‬

o Fine ‫غرامة‬ ‫المحمول‬

o Persecution. ‫حبس‬
o Non-Smoking Policy. ‫سياسة عدم التدخين‬

Isolate or Isolation. ‫يعزل‬


o Recruitment Policy. ‫سياسة التوظيف‬

MSMWHS200 – Work Safely Page 47 of 48


Word Meaning Word Meaning
Personal Protective Equipment ‫معدات الحماية الشخصية‬ Temperature ‫درجة الحرارة‬
o Safety Coverall. ‫معطف السالمة‬ Tolerate ‫ تساهل‬/ ‫تحمل‬
o Safety Ear-Muffs. ‫وقاء األذن اآلمن‬ Traffic ‫حركة المرور‬
o Safety Ear-Plugs. ‫سدادات أذن آمنة‬ Training ‫تدريب‬
o Safety Gloves. ‫قفازات األمان‬ Questioning ‫القدرة علي طرح األسئلة‬
o Safety Goggles. ‫نظارات أمان‬ Up-to-date ‫حتى اآلن‬
o Safety Helmet. ‫خوذة األمان‬ Vehicle ‫مركبة‬
o Visible Safety Jacket. ‫سترة أمان مرئية‬ Waste ‫مخلفات‬
o Safety Dust Mask. ‫قناع حماية من الغبار‬ Welding ‫لحام‬
o Safety Boots. ‫أحذية السالمة‬ Welfare ‫رفاهية‬
o Safety Shoes. ‫أحذية السالمة‬ Welfare Facilities: ‫مرافق الرعاية او الرفاهية‬
o Safety Harnesses. ‫أحزمة األمان‬ o Changing room ‫غرفة تبديل المالبس‬
Prosecute ‫محاكمة‬ o Drinking water ‫مياه للشرب‬
Procedures ‫اجراءات‬ o Hand washing ‫غسل اليدين‬
Properly ‫بصورة صحيحة‬ o Eating and resting room ‫غرفة االستراحة واالكل‬
Protect ‫يحمي‬ o Smoking area ‫منطقة مخصصة للتدخين‬
Rearrange ‫إعادة ترتيب‬ o Shades ‫ظالل‬
Reasonable care ‫رعاية معقولة‬ o Toilets ‫مراحيض‬
Reasonably practicable ‫في حدود المعقول‬ Workplace, Health and Safety ‫قانون الصحة والسالمة في‬
Relationship ‫عالقة‬ Act ‫مكان العمل‬
Relevant ‫ذو صلة‬ WHS Legislative Framework ‫اإلطار التشريعي للسالمة‬
Responsibility ‫المسئولية‬ ‫والصحة في مكان العمل‬
Risk ‫خطر‬ WHS Regulation ‫لوائح الصحة والسالمة‬
Risk factor ‫عامل الخطر‬ Workers ‫عمال‬
Secure ‫يؤمن‬
Security ‫أمن‬
Shock ‫صدمة‬
Situation ‫حالة‬
Spill ‫انسكاب‬
Stakeholders ‫أصحاب المصلحة‬
Standards ‫المعايير‬
Stress ‫ضغط عصبي‬
Substitution ‫استبدال‬
Supervision ‫إشراف‬
Support services ‫خدمات الدعم‬
System ‫نظام‬

MSMWHS200 – Work Safely Page 48 of 48

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