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Prework 4
Prework 4
Prework 4
Win Win
Suggested time: 1hr 20mins
We will be using the theoretical communication skills frameworks covered in this prework to
debrief the role plays in the live sessions of actual difficult conversations you would like to
practice.
Participant info
Full name *
Mohit Agarwal
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25/03/2023, 13:51 Win Win
(Please use the same email id that you logged in with previously, for our
systems to match submissions automatically) *
mohit@nova-benefits.com
- Making sure that you are communicating problems and aligning with the other
party given any situation
- Taking ownership and ensuring that I don't blame the situation
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- Family: I have been ensuring that my family is happy even if I need to sacrifice
my necessities
- Work: Ensuring that if a target needs to be achieved, I work 1-2 hours extra
- Friends: Sometimes ensure that I'm not stretching the argument and listening to
th th t
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- Family: Balancing the fact that I have my needs and I give them liberty to decide
them for their own life
- Work: Taking ideas from my team members and their probabilities and deciding
targets based on that
- Friends: Listening to my friends more than right now and settling for the things
even if I don't have the best expected outcome for them
Win Win
This model contains a set of best practice communication skills that we believe will help you
create win-win outcomes in both your professional and personal lives.
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Sharing
Sharing
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When you know more than the other person and they also feel that you know more
than them in the area being discussed
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Listening
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Listening
Understanding
Understanding
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When you can say the other person's point of view in such a way that they agree that
you have accurately summarized their point of view and they can do the same for
your point of view
Questions
Questions
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They give you more information than you might have otherwise got
They can quickly help you understand if someone is lying to you or not
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What do you think we can do that will increase the likelihood of successful implemen-
tation of this idea?
Don't you think you could have called me when you found out about the problem?
So what you're saying is that you don't care if your subordinates perform or they don't?
Requests
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7 elements of a request
Requests
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If you don't make an explicit request and somebody doesn't do what you
wanted them to, then they have not met your (1 Point)
Commitment
Request
Expectations
Agreement
Target
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Repeat yourself
Listen to them
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Deadline
Client deliverable
Problem
Sense of possibility
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Aspirational
Not important
External
Unrealistic
Saying no
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Saying no
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Hard working
Committed
A slave
Sincere
Dedicated
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Managing agreements
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Check, Understand, Explain the impact, Find a solution to the root cause, Make a new
agreement, Fire them if repeated broken commitments
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Reflecting on relationships
(Note: If you haven't installed the app, you can get the installation guide in the first video of the app
tutorial playlist: https://youtube.com/playlist?list=PLHVH6buulTJYj7Fb6Yty6JHh76dTUNLNw)
In the 'Life areas' page of the Stillwater Notion App, create a Life Area titled 'Relationships'.
Under 'Relationships' create individual goals for each of the important professional and
personal relationships in your life and enter your satisfaction level with their quality and
quantity.
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What are the key relationships in your life that you would like to take to the
next level?
What skills and mindsets do you think you'd need to learn to be able to
achieve your relationship goals?
- Family
- Friends
- Work
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Optional video
Watch the video below to see how you can use the Notes function of the
Stillwater Notion app and how you can create your own personal wiki.
In the 'Notes' section of your app, click on the 'Praxeum' page to access the
full set of videos from this program
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Yes
No
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What were the behaviours you noticed yourself displaying in the breakout
room exercises?
- Effective
-- Power of listening and taking feedback
-- Power of keeping my points clearly
- Ineffective
-- Sometimes cutting people from speaking
-- Making it a competition rather than taking ownership of the teamwork
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- Listening clearing
- Comping as a team player and not individual
- Ensuring that I use correct words when I'm keeping my points
Final check
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