SUBMITTED TO: Mr.

Inderpal Singh

SUBMITTED BY: Serajul MBA-III 10-153

E-BUSINESSES
Electronic business, commonly referred to as "eBusiness" or "e-business", or an internet business, may be defined as the application of information and communication technologies (ICT) in support of all the activities of business. Commerce constitutes the exchange of products and services between businesses, groups and individuals and can be seen as one of the essential activities of any business. Electronic commerce focuses on the use of ICT to enable the external activities and relationships of the business with individuals, groups and other businesses. The term "e-business" was coined by IBM's marketing and Internet teams in 1996. Electronic business methods enable companies to link their internal and external data processing systems more efficiently and flexibly, to work more closely with suppliers and partners, and to better satisfy the needs and expectations of their customers. In practice, e-business is more than just e-commerce. While e-business refers to more strategic focus with an emphasis on the functions that occur using electronic capabilities, e-commerce is a subset of an overall e-business strategy. E-commerce seeks to add revenue streams using the World Wide Web or the Internet to build and enhance relationships with clients and partners and to improve efficiency using the Empty Vessel strategy E-business involves business processes spanning the entire value chain: electronic purchasing and supply chain management, processing orders electronically, handling customer service, and cooperating with business partners. Special technical standards for e-business facilitate the exchange of data between companies. E-business software solutions allow the integration of intra and inter firm business processes. E-business can be conducted using the Web, the Internet, intranets, extranets, or some combination of these. Basically, electronic commerce (EC) is the process of buying, transferring, or exchanging products, services, and/or information via computer networks, including the internet. EC can also be beneficial from many perspectives including business process, service, learning, collaborative, community. EC is often confused with e-business.

E-COMMERCE
Electronic commerce, commonly known as e-commerce, eCommerce or e-comm, refers to the buying and selling of products or services over electronic systems such as the Internet and other computer networks. However, the term may refer to more than just buying and selling products online. It also includes the entire online process of developing, marketing, selling, delivering, servicing and paying for products and services. The amount of trade conducted electronically has grown extraordinarily with widespread Internet usage. The use of commerce is conducted in this way, spurring and drawing on innovations in electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems. Modern electronic commerce typically uses the World Wide Web at least at one point in the transaction's life-cycle, although it may encompass a wider range of technologies such as e-mail, mobile devices and telephones as well. Electronic commerce that takes place between businesses is referred to as business-tobusiness or B2B. B2B can be open to all interested parties (e.g. commodity exchange) or limited to specific, pre-qualified participants (private electronic market). Electronic commerce that takes place between businesses and consumers, on the other hand, is referred to as business-to-consumer or B2C. This is the type of electronic commerce conducted by companies such as Amazon.com. Online shopping is a form of electronic commerce where the buyer is directly online to the seller's computer usually via the internet. There is no intermediary service involved. The sale or purchase transaction is completed electronically and interactively in real-time such as in Amazon.com for new books. However in some cases, an intermediary may be present in a sale or purchase transaction such as the transactions on eBay.com.

DIFFERENCE BETWEEN E-BUSINESS & E-COMMERCE

Internet has made business interactions multi-faceted. People can now do business such as buy things, transact, and carry out business functions over the internet. Consumers and business owners/managers nowadays can now get and do what they want without leaving the confines of their rooms as long as they are connected to the internet.

The terms e-business and e-commerce are now often seen and used interchangeably. However, though related, they have different meanings. The e prefix means electronic which connotes any activity or transaction done without any physical exchanges or contact. The dealings are done electronically or digitally, a thing made possible with the leaps and bounds development of digital communications. E-commerce implies business transactions over the internet where the parties involve are either selling or buying. The transactions conducted in e-commerce basically involve the transfer or handing over ownership and rights to products or services. Technically, e-commerce is only a part of e-business because, by definition, e-business refers to all online business transactions including selling directly to consumers (ecommerce), dealing with manufacturers and suppliers, and conducting interactions with partners. Information exchange via centralized database is also done in e-commerce. Business functions are only limited to the companies technological resources. E-commerce principally involves money exchanges in the transactions. In e-business, as it is broader, it is not limited to monetary transactions. All aspects in business are included like marketing, product design, supply management, etc.

E-business is more about making great products, brainstorming and giving quality service, planning about product exposure and executing it. Well, of course, e-commerce is an integral part of the e-business process but in strict terms, it is the activity of selling and buying 1. E-business is broader in scope and e-commerce is just an aspect or a subset of it. 2. E-commerce only covers business transactions such as buying and selling of goods and services over the internet. 3. E-commerce essentially involves monetary trade while in e-business, money transactions are not necessary. 4. E-business involves marketing, product design, consumer service evaluation, and more

ADVANTAGES & DISADVANTAGES OF E BUSINESS

There are many different benefits of E-commerce and E-business. Some of the benefits of E-commerce include purchases can be made 24 hours a day and 7 days a week, making it available to every place in the world, at any time. Other benefits of Ecommerce include a larger marketplace, more secure than using cheques, can increase you sales potential, leads to increased productivity. Benefits of E-business include improved speed of response, cost savings, reduced in inventory, better transfer of best practices, and improved customer service. These are all benefits and advantages of Ecommerce and E-Business.

Advantages
1) With the use of e-commerce you can promote your product globally. 2) Reduces Time and money spent 3) Gives a competitive advantages 4) Removes Location and availability restrictions 5) Heightens customer service 6) Elderly and disabled people do not have to leave their home.

Disadvantages
1) Security - there are still some people who don't think it is save to buy on-line therefore as their isn't a high-street shop will loss their custom. 2) You may not receive what you believe you have purchased. 3) Things such as viruses could mean losing the site or affecting your customers computers while on your website. 4) If you book a holiday, the 'company' also knows when you are out.

ADVANTAGES & DIS ADVANTAGES OF E-COMMERCE

There are many different benefits of E-commerce and E-business. Some of the benefits of E-commerce include purchases can be made 24 hours a day and 7 days a week, making it available to every place in the world, at any time. Other benefits of Ecommerce include a larger marketplace, more secure then using cheques, can increase you sales potential, leads to increased productivity. Benefits of E-business include improved speed of response, cost savings, reduced in inventory, better transfer of best practices, and improved customer service. These are all benefits and advantages of E-

commerce

and

E-Business.

Advantages
1) With the use of e-commerce you can promote your product globally. 2) Reduces Time and money spent 3) Gives a competitive advantages 4) Removes Location and availability restrictions 5) Heightens customer service 6) Elderly and disabled people do not have to leave their home.

Disadvantages
1) Security - there are still some people who don't think it is save to buy on-line therefore as their isn't a high-street shop will loss their custom. 2) You may not receive what you believe you have purchased. 3) Things such as viruses could mean losing the site or affecting your customers computers while on your website. 4) If you book a holiday, the 'company' also knows when you are out.

DIFFERENT TYPES OF MONEY Debit Card

An electronic card issued by a bank which allows bank clients access to their account to withdraw cash or pay for goods and services. This removes the need for bank clients to go to the bank to remove cash from their account as they can now just go to an ATM or pay electronically at merchant locations. This type of card, as a form of payment, also removes the need for checks as the debit card immediately transfers money from the client's account to the business account. The major benefits to this type of card are convenience and security. Along with the convenience of accessing account funds at anytime it also removes the hassles associated with having to write checks as payment like showing ID and associated fees. Debit cards are also considered to be a safer form of payment as a code is required to access the account funds, while checks can be easily stolen.

What is a Credit Card?

A Lot of people miscomprehend the usage of credit card thinking that it only augments their expenditure & nothing else, however they are not aware of the proper usage of the card. A Credit Card is plastic money which is used as a way of payment, facilitating you to purchase products/services on credit. It eases your life & your shopping experience is made simpler as you are not required to carry cash at all the places; just swipe your credit card & you are given a free credit period of 50-55 days by the bank. A lot of people think that the credit period starts from the date of purchase which is not correct; you should note that the credit period is calculated from the date of billing and not from the date of purchase.

MasterCard SecureCode
Working together to make internet shopping safer for you and your customers. Electronic retailers face unique challenges in accepting cards for payment in the ecommerce environment. Unlike the physical world, theres no signed sales receipt online and therefore no definitive way for a merchant to dispute a cardholder claim that a purchase wasnt made. Now, with MasterCard SecureCode, there is a way to protect electronic retailers from unauthorised purchases. MasterCard SecureCode is initiated on a retailers website and interacts with both the cardholder and their card issuer. When your customer comes to pay, a pop-up window appears asking them to enter a unique, personal code that has been registered with their bank. The bank then authenticates the cardholder performing the transaction and provides the electronic retailer explicit evidence of the online purchase. A Clear Business Case The business case for electronic retailers to offer MasterCard SecureCode protection to customers is compelling.

60% of e-commerce chargebacks are cardholder unauthorised (the cardholder denies making the transaction). MasterCard SecureCode enables electronic retailers to reduce chargeback and fraud costs. 70% of consumers surveyed by MasterCard say they are concerned with security and fraud issues. MasterCard SecureCode raises cardholder confidence when shopping online. 73% of consumers surveyed by MasterCard state that enhanced security would influence their decision to purchase online. MasterCard SecureCode encourages online shopping. 31% of consumers surveyed by MasterCard are concerned that their payment card number will be intercepted by hackers. MasterCard SecureCode makes accepting cards from other countries easier and less risky helping electronic retailers move into new markets.

Retailers who are MasterCard SecureCode enabled can be listed on the MasterCard Personal Cards website, mastercard.com/securecode, for free.

Visa Card
Visa Inc. is a global payments technology company headquartered on 595 Market Street in San Francisco, California. It facilitates electronic funds transfers throughout the world, most commonly through Visa-branded credit card and debit cards. Visa does not issue cards, extend credit or set rates and fees for consumers; rather, Visa provides financial institutions with Visa-branded payment products that they then use to offer credit, debit, prepaid and cash-access programs to their customers. In 2008, according to The Nilson Report, Visa held a 38.3% market share of the credit card marketplace and 60.7% of the debit card marketplace in the United States. In 2009, Visas global network (known as VisaNet) processed 62 billion transactions with a total volume of $4.4 trillion. Visa has operations across Asia-Pacific, North America, Central and South America, Caribbean, Central and Eastern Europe, Africa and Middle East. Visa Europe is a separate membership entity that is an exclusive licensee of Visa Inc.'s trademarks and technology in the European region, issuing cards such as Visa Debit.