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psg3801 2016 06 Nor
psg3801 2016 06 Nor
REGULAR EXAMINATION
INSTRUCTIONS:
. Answer one question from section A and one question from section B.
.Reflective, clear and critical responses will earn you points
.The maximum points for each question are25.
Instructions
You have to answer a total of two questions. Answer one question from section A and
one question from section B.
SECTION A
QUESTTON I
The counselling process is a planned, structured dialogue between a counsellor and a
interview.
client. Identify and discuss the five phases in the counselling (25)
OR
QUESTTON 2
Explain how a client uses time, vocal media and the environment to convey unspoken
messages. (25)
SECTION B
QUESTTON 3
Assertiveness is the quality of being self- assured and confident without being aggressive.
Describe different techniques that can be used to help children to become more assertive.
(2s)
OR
QUESTTON 4
List and discuss five ways in which you can help learners to reduce school stress. (25)