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    Business Studies Grade 11-Assignment

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    Lethabo Mokoti
    This document contains an interview transcript between a student and a nurse about stress in the workplace. The nurse defines stress as a physical, mental, or emotional factor that causes tension. She identifies the top causes of stress for healthcare workers as heavy workload, long hours, bullying, inadequate training, and changing shifts. The nurse emphasizes the importance of stress management for employee health. She recommends regular exercise, sufficient sleep, a balanced diet, and time management as ways for employees to reduce stress. In conclusion, the nurse states that too much unmanaged stress can negatively impact both workers and employers by lowering performance.

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    Business Studies Grade 11-Assignment

    Uploaded by

    Lethabo Mokoti
    243 views8 pages
    This document contains an interview transcript between a student and a nurse about stress in the workplace. The nurse defines stress as a physical, mental, or emotional factor that causes tension. She identifies the top causes of stress for healthcare workers as heavy workload, long hours, bullying, inadequate training, and changing shifts. The nurse emphasizes the importance of stress management for employee health. She recommends regular exercise, sufficient sleep, a balanced diet, and time management as ways for employees to reduce stress. In conclusion, the nurse states that too much unmanaged stress can negatively impact both workers and employers by lowering performance.

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    This document contains an interview transcript between a student and a nurse about stress in the workplace. The nurse defines stress as a physical, mental, or emotional factor that causes tension. She identifies the top causes of stress for healthcare workers as heavy workload, long hours, bullying, inadequate training, and changing shifts. The nurse emphasizes the importance of stress management for employee health. She recommends regular exercise, sufficient sleep, a balanced diet, and time management as ways for employees to reduce stress. In conclusion, the nurse states that too much unmanaged stress can negatively impact both workers and employers by lowering performance.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    243 views8 pages

    Business Studies Grade 11-Assignment

    Uploaded by

    Lethabo Mokoti
    This document contains an interview transcript between a student and a nurse about stress in the workplace. The nurse defines stress as a physical, mental, or emotional factor that causes tension. She identifies the top causes of stress for healthcare workers as heavy workload, long hours, bullying, inadequate training, and changing shifts. The nurse emphasizes the importance of stress management for employee health. She recommends regular exercise, sufficient sleep, a balanced diet, and time management as ways for employees to reduce stress. In conclusion, the nurse states that too much unmanaged stress can negatively impact both workers and employers by lowering performance.

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    © All Rights Reserved
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    of 8

    Lethabo Mokoti

    Grade 11A
    Falcon Educational
    School
    Business Studies
    Interview questions
    1. What would you say are the causes of stress in
    workplace?
    2. What is stress?
    3. As an employee in a hospital, what is the
    importance of stress management in the
    workplace?
    4. How would you as an employee manage stress in
    workplace?
    5. How would you conclude about stress in the
    workplace?
    Interviewee’s information
    Interview
    Interviewer: Good day ma’am, thank you for giving
    me the opportunity to interview you
    Interviewee: No problem, it’s a pleasure and thank
    you too
    Interviewer: To not waste or take up much of your
    time, what position do you hold in
    Interviewee: I am a nurse, and one of the stakeholders
    in the workplace
    Interviewer: That seems stressful, as a nurse what
    could you say stress is in medical
    definition and in workplace
    Interviewee: Stress is a physical, mental, or emotional
    factor or that causes bodily of mental
    tension. In workplace, it is the adverse
    reaction people have to excessive
    pressures on other types of demand placed
    on them at work.
    Interviewer: Interesting, what would you say are the
    causes of stress in the workplace
    Interviewee: There’s many but the top five is heavy
    work load- having too many
    responsibilities, long working hours- as a
    nurse, there would be too many patients I
    have to look into which would take up my
    lunch break, bullying or harassment-
    normally full time workers in the hospital
    take advantage of the interns and would
    bully them, inadequate training- as a
    doctor you must know how to use a first
    aid kit but very few know how to, which is
    stressful to teach and train them as no one
    has time and lastly, badly designed shift
    systems- they would change shifts and
    takeover for people who went to solve
    their personal life, in last minute which
    creates chaos and stress.
    Interviewer: To think that I wanted to be a nurse, do
    you think there’s an importance of stress
    management in the workplace?
    Interviewee: Yes, if stress s not managed effectively, it
    can get out of control and cause staff
    health issues
    Interviewer: How would you as an employee manage
    stress in the workplace?
    Interviewee: As nurses we are told to exercise
    regularly and keep fit, get enough sleep
    and relaxation, follow a balanced diet and
    practice time management, which helps in
    managing stress and minimising extreme
    emotions
    Interviewer: How would you conclude about stress in
    the workplace?
    Interviewee: Workplace stress may have several
    negative consequences for both workers
    and employers. Too much stress would
    become a barrier to success and lowers the
    performance of employees.
    Bibliography
    Textbooks
    -2021 BSTD GARDE 11 WEEK 2 CHAPTER 8
    STRESS, CRISIS, AND CHANGE MANAGEMENT
    NOTES-TERM 2
    Websites
    -Corporatewelllnessmagazine.com
    -https://learn.saylor.org>book>view
    -icare.nsw.gov.au
    Medical-dictionary.thefreedictionary.com/stress
    Images
    -Vistage
    -Flow VR
    -Shields.org
    -D2N2 Growth Hub
    Article
    -Managing Stress at workplace, Jan 2017. Journal of
    management research and analysis. Ashok Panigrahi
    -Employees reveal how stress affects their jobs.
    Business News Daily
    Bing
    AI-Powered copilot

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