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Customer Remote Asset Monitoring Presenation Oct 2019
Customer Remote Asset Monitoring Presenation Oct 2019
Product Link is a remote monitoring solution that enables efficient and effective equipment
management. Product Link transmits the information via a cellular GSM or LAN network.
Product Link provides location-based features and event and diagnostic based features through
close integration of EMCP Gen-set controllers
Installation of this hardware enables office personnel to access their Gen-Set data via Web
Based Application (CAT RAM and MCC)
CAT connect customer operation & business needs
Why Cat Connect Services for Electric Power?
Why Cat Connect Services for Electric Power?
Electric Power Digital
Remote Asset Monitoring (RAM)
Successful Visualization of the Data
Hardware
• What is my need? All three
• Where and How will I collect have to work
or the data? together
• What am I talking to?
• How am I talking to it?
Configuration File
• What data do I want?
• Where will I get it?
• How will I communicate with the device?
• In what subscription/service am I enrolled?
Subscription/Service
• What data do I need?
• How much data do I need?
Subscription/Service • What features do I need?
• What is the cost?
Electric Power Cat Connect Subscriptions
Logging in to CAT RAM
CWS ID
Password
https://ram.cat.com
RAM Preference Click
RAM Fleet Dashboard
See your entire fleet at a glance – on/off state, hours, location and more details
Fleet Level Quickly view generator set status including Engine Running, Engine Stopped and Not
Monitoring Ready to Run
Customize the information displayed on your screen
RAM Fault codes
Comprehensive Track and monitor all of your equipment including power systems
and auxiliary units
Equipment Manage asset health, utilization and preventive maintenance
Management Quickly filter to the assets you need to see
Operations >> Run History
Configure system generated e-mail and text notifications to the people who need to know
right away
Specify what days and times alerts should be sent
Manage and filter a summary of alerts on one fleet level screen.
Private alert setup can be viewed by account user only
Configuration >> Alerts >> Public Alerts
Configure system generated e-mail and text notifications to the people who need to
know right away
Specify what days and times alerts should be sent
Manage and filter a summary of alerts on one fleet level screen
Public alert setup can be viewed by anyone
Configuration >> Geofence >> Manage Geofences
Key Features
Common Customer Experience Every 4 Hours telematics data:
Centralizing digital entry into Cat ecosystem Hours
Integrated “Customer Hub” of Cat.com, Location
Parts.Cat.com, and personalized My.Cat.com
Fuel Utilization
Quick links to other Cat tools Fault Codes (real time)
Maintenance and service records
Technical and Service Letters information
MCC Value Proposition
and alerts
Serial #
Location
Dashboard: Customers
PM Module: Configure
can improve their
Preventative Maintenance
experience by seeing
Module. Cat RAM will have City, State just the information
a deep link to PM Module Country
they need.
(more to come)
Dive into Cat RAM for
comprehensive
customized
dashboards
GET CONNECTED
Have all your data where and when you need it to effectively monitor
your assets. And for quick and effective support, Cat Connect can
seamlessly link with your Cat dealer’s service department,
PartStore,and more. We’re built to keep you connected.