LCM- Upgrade RACI Matrix

Customer/Onsite Project Team SAP Project Team Project Sub-Teams

Project Team

Project Team
Service Line
ABAP Lead

ABAP Lead
Func Lead

Func Lead
Tech Lead

Tech Lead
Role

QA Lead
Manager
Manager

Member

Member
Project
Project Deliverable
(or Activity)

Planning Phase
- Review the Questionnaire & Assessment Report C/I C/I C/I C/I R R R C/I
- Understanding the Project Scope & Strategy C/I C/I C/I C/I A R R R C/I
- Discuss & Finalize with Customer / Onsite on the below points A RC C/I C/I C/I A R R R C/I
- Finalize Communication Plan with Onsite A C C C A R R R
- Create Pre-requisites tracker which contains the technical, System Information, Media
C/I C/I A R C/I C/I C/I
& Logon Access
- Finalize and get approval on the Source and Target version of support packages,
A R R A C/I C/I
kernel version, add-on / plug-ins, Enhancement Packages (EHP)
- Review Downtime Assessment Recommendations & Early Watch Alert (EWA)
C/I C/I R C/I
Reports/ Continuous Quality Check report (CQC) report
- Prerequisistes fulfillment A R C/I R C/I
- Create Project Plan & Detailed Technical and Functional Task list A C/I C/I A R R
- Project Plan revisited in every phase A C/I C/I C/I A C/I C/I C/I I
- Issues and Risk Management: C/I C/I A C/I C/I C/I C/I R
- Project Initialization QC Review A R C/I I
Execution Phase
- General Preparation Phase C/I A R I
- SUM Preparation C/I A R I
- SUM Pre-Processing Roadmap C/I A R R I
- RampDown Activities A R R R A C/I C/I C/I I
- SUM Execution (Downtime) A R C/I R I
- SAP Post Upgrade Activity Phase A R R R R I
- Rampup Activities A R R R A C/I C/I C/I I
Cut-Over Planning & Upgrade of Production System Phase
- Production Upgrade QC review activity for all Phases A R C/I I
- Post Go-Live Support A R R R R A R R R R I
- Acceptance & Sign-off A A I
Close Phase Activities
- Create Lessons Learned A R R R R R
- Create Project Closure Report A R R R C/I C/I