9 Zucker The Role of Institutionalization

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The Role of Institutionalization in Cultural Persistence

Author(s): Lynne G. Zucker


Source: American Sociological Review, Vol. 42, No. 5 (Oct., 1977), pp. 726-743
Published by: American Sociological Association
Stable URL: http://www.jstor.org/stable/2094862
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THE ROLE OF INSTITUTIONALIZATION
IN CULTURAL PERSISTENCE *

LYNNE G. ZUCKER
University of California, Los Angeles

American Sociological Review 1977, Vol. 42 (October):726-743

Traditional approaches to institutionalization do not provide an adequate explanation of clul-


tural persistence. A much more adequate explanation can be found in the ethnomethodological
approach to institutionalization, defining acts which are both objective (potentially repeatable
by other actors without changing the meaning) and exterior (intersubjectively defined so that
they can be viewed as part of external reality) as highly institutionalized. Three levels of
institutionalization were created in the autokinetic situation to permit examination of the effects
of institutionalization on three aspects of cultural persistence: generational uniformity of
cultural understandings, maintenance of these understandings, and resistance of these under-
standings to change. Three separate experiments were conducted to examine these aspects of
cultural persistence. Strong support was foundfor the predictions that the greater the degree of
institutionalization, the greater the generational uniformity, maintenance, and resistance to
change of cultural understandings. Implications of these findings for earlier approaches to
institutionalization are discussed.

"The only idea common to all usages of transmitted directly on that basis. For
the term 'institution' is that of some sort highlyinstitutionalizedacts, it is sufficient
of establishmentof relativepermanenceof for one person simply to tell another that
a distinctly social sort" (Hughes, this is how things are done. Each indi-
1936:180). Specific explanations of cul- vidual is motivated to comply because
tural persistence have been varied and, otherwise his actions and those of others
frequently, institutionalizationand persis- in the system cannot be understood
tence have not been clearly separated (Schutz, 1962; Berger and Luckmann,
conceptually. This paper will show that a 1967); the fundamentalprocess is one in
more fully developed conception of in- which the moralbecomes factual.1 Yet in-
stitutionalizationderived in part from the stitutionalizationis not simply present or
ethnomethodological approach can be absent; unlike many of the earlier ap-
used to make clearer predictions about proaches, institutionalization is defined
cultural persistence. Much of the confu- here as a variable, with different degrees
sion of earlier discussions of in- of institutionalizationalteringthe cultural
stitutionalization centers on the use of persistence which can be expected.
interveningmechanismsto explain persis- The research reportedhere investigates
tence. It is argued here that internaliza-
tion, self-reward, or other intervening
I Ethnomethodologists deal both with
processes need not be present to ensure emergent
culture, facing the problem of creating new culture,
culturalpersistence because social knowl- and with existing culture, facing the problem of cul-
edge once institutionalizedexists as a fact, tural persistence. It is this second thread of
as part of objective reality, and can be ethnomethodology which is selected for further
examination in this paper. When emergent culture is
the focus, then the problem of establishing facticity
* I wish to thank Morris Zelditch, Jr., John W. becomes the central problem. It is here that the
Meyer and Anne M. McMahon for their assistance moral character of social facts becomes the central
throughout the research reported here. In addition, I concern (Garfinkel, 1967). When the social facts are
would like to thank the following people for extensive not well established, their transmission is problema-
comments on an earlier version of this paper which tic and may well depend on an obligatory, moral
the author presented at the West Coast Conference on response to a specific situation. However, when so-
Small Group Research in Victoria, Canada, April, cial facts are well established, the moral character
1975: Phillip Bonacich, Mel Pollner and Ralph H. becomes less significant than the cognitive. It is this
Turner. situation that is examined further here.

726

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INSTITUTIONALIZATION AND CULTURAL RESISTANCE 727

the effect of different degrees of in- norms are shared. No external motivation
stitutionalizationin constructed realities for conformity is necessary because
on cultural persistence in three distinct normswhich are centralto institutionsbe-
experiments, each one focusing on a come internalized.The actor is internally
different aspect of persistence. First, for motivated to do what he has to do (Par-
cultural persistence, transmission from sons, 1951;Berger and Luckmann, 1967).
one generation to the next must occur, However, the normative framework ap-
with the degree of generationaluniformity proach provides no criteriafor separating
directly related to the degree of in- processes which are institutionalizedfrom
stitutionalization (Transmission Experi- those which are not. There is no indepen-
ment). Second, once transmission has dent measure of which norms are most
taken place, maintenance of the culture important in a social system-it is only
must occur, with the degree of mainte- after a norm is internalizedthat it can be
nance directly related to the degree of in- identified as institutionalized. Further,
stitutionalization (Maintenance Experi- there are no explicit criteriafor determin-
ment). Third, once maintenance has oc- ing whether or not an act is internalized.
curred, cultural persistence depends on Certainly, actions performed without di-
the resistance to attempts to change, with rect social control will not necessarily be
the degree of resistance directlyrelatedto considered internalized.Yet it is not clear
the degree of institutionalization(Resist- how to distinguish internalizationof acts
ance to Change Experiment). on any other basis.
When explaining persistence, both tra-
ditional approaches to institutions focus
Traditional Explanations of
on the actor's compliance with the action
Cultural Persistence
prescribedby the institution. Recognition
Two traditionalexplanationsof cultural of functionalnecessity, self-interestor in-
persistence have received the most atten- ternalizationare thought to motivate the
tion in the literature: the subsystem ap- actor to comply. The actor plays no inde-
proach and the normativeframeworkap- pendent role in maintainingthese institu-
proach. The subsystem approachfocuses tions, rather they serve to constrain his
on specific clusters or sectors, such as behavior. The social structure (macro-
Family, Economy or Polity. Institutional level) determines the behavior of indi-
subsystems, then, are separate spheres of viduals and small groups(micro-level)and
activity, each with distinctive clusters of exists independently of them. While the
normsand each forminga distinctpartof a limitationsof traditionalapproachesto in-
typology of institutions.Whilethe specific stitutionalizationhave been stressed, they
typology used varies widely (see Storer, are appropriateto deal with some aspects
1973;Bierstedt et al., 1964;Mertonet al., of institutionalizationand the transmis-
1959),explanationsfor persistence rest on sion of some kinds of meaning. In fact,
functional necessity (Angell, 1936) or on they may providegood explanationswhen
self-interested desire for rewards (Blake institutionalizationis low.
and Davis, 1964; Parsons, 1939; 1940;
Sumner, 1906). However, both explana- The Ethnomethodological Approach
tions have received strongcriticism. First, to Institutionalization
it is difficult to determine functional
necessity independentlyof persistence; in A relatively recent approach, the
fact, persistence often is used as an indi- ethnomethodological approach, provides
cator of functional necessity. Second, it a strikingly different view of the role
has been found that some actions in in- played by institutions in cultural persis-
stitutions appear to require sanctions tence, dealing explicitly with highly in-
while others do not, so that direct social stitutionalized action. Reality, while so-
control cannot fully explain persistence. cially constructed, is "experienced as an
The other major traditional approach intersubjective world known-or-know-
focuses on the normative framework of able-in-common-withothers," which ex-
institutions which persists because the ists historicallypriorto the actors and fur-

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728 AMERICAN SOCIOLOGICAL REVIEW
nishes "the resistant 'objective struc- subjective knowledge is low. While these
tures' " which constrain action (Zimmer- accounts are socially created, they func-
man and Pollner, 1970:37). To arrive at tion as objective rules because their social
shared definitions of reality, individual ac- origin is ignored (Schutz, 1962). At the
tors transmit an exterior and objective same time, ready-made accounts define
reality; while at the same time this reality, the possible-institutionalization makes
through its qualities of exteriority and ob- clear what is rational in an objective
jectivity, defines what is real for these sense. Other acts are meaningless, even
same actors. Macro-level and micro-level unthinkable (Meyer, 1971). Thus, direct
are inextricably intertwined. Each actor social control-whether through incen-
fundamentally perceives and describes tives or negative sanctions--is not neces-
social reality by enacting it and, in this sary. In fact, applying sanctions to in-
way, transmits it to the other actors in the stitutionalized acts may have the effect of
social system (Berger, 1968). Generational de-institutionalizing them. They may
transmission provides the clearest exam- seem less objective and impersonal, less
ple of this process. The young are factual--and the very act of sanctioning
enculturated by the previous generation, may indicate that there are other possible,
while they in turn enculturate the next attractive alternatives.
generation. The grandparents don't have But acts are not simply either in-
to be present to ensure adequate transmis- stitutionalized or not institutionalized.
sion of this general cultural meaning. Each The meaning of an act may be perceived
generation simply believes it is describing as more or less exterior and objective,
objective reality. depending on the situation in which the
Hence, institutionalization is both a act is performed and/or depending on the
process and a property variable. It is the position and role occupied by the actor.
process by which individual actors trans- For example, acts which are dependent on
mit what is socially defined as real and, at a particular unique actor are low on in-
the same time, at any point in the process stitutionalization as in personal influ-
the meaning of an act can be defined as ence.2 In contrast, acts which are per-
more or less a taken-for-granted part of formed by an actor occupying a specified
this social reality. Institutionalized acts, position or role are high on institutionali-
then, must be perceived as both objective zation.
and exterior. Acts are objective when they Settings can vary in the degree to which
are potentially repeatable by other actors acts in them are institutionalized. By
without changing the common under- being embedded in broader contexts
standing of the act, while acts are exterior where acts are viewed as institutionalized,
when subjective understanding of acts is acts in specific situations come to be
reconstructed as intersubjective under- viewed as institutionalized. Indicating that
standing so that the acts are seen as part of a situation is structured like situations in
the external world (see Berger and an organization makes the actors assume
Luckmann, 1967, on reificationn" and that the actions required of them by other
"objectivation"). actors in that situation will be those typi-
Objectification and exteriority often cal of a more formal and less personal
covary, with an increase in one causally interaction. This assumption leads the ac-
producing an increase in the other. De- tors to believe that acts will be more reg-
pending on the specific relationship be- ularized and that the interaction will be
tween these two variables, the degree of more definitely patterned than if the situa-
institutionalization can vary from high to
low. Hence, acts may vary in the degree
to which they are institutionalized. When 2
Personal influence is used throughout this paper
acts have ready-made accounts (Garfin- to mean direct influence between actors who per-
kel, 1967), they are institutionalized; that ceive each other as equals. Influence between actors
who are seen as occupying differentiated roles or
is both objective and exterior. Ready- who are seen as interacting in a specialized setting
made accounts won't exist for acts unique governed by consensual rules is not considered to be
to a single actor nor for acts where inter- personal influence.

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INSTITUTIONALIZATION AND CULTURAL RESISTANCE 729
tion were not embedded in an organ- sequential one, producing a chain of ac-
izational context. tors each of whom communicates the
Any act performedby the occupant of meaning only to the next actor on the
an office.is seen as highly objectified and chain. In any case, whether transmission
exterior. When an actor occupies an occurs within a single "generation" or be-
office, acts are seen as nonpersonaland as tween "generations," it proceeds from
continuingover time, across differentac- actor to actor independent of any of the
tors (Hughes, 1937).In addition,an office earlier transmitting actors.
increases intersubjective knowledge of It is argued here that transmission of
appropriateaction (Weber, 1947; Berger acts high on institutionalization is not
and Luckmann, 1967). Both the position problematic. The actor doing the transmit-
and role of the occupant establish condi- ting simply will communicate them as ob-
tions which maximize treating any act as jective fact, and the actor receiving them
an accurate reflection of a "fact of life." will treat them as an accurate rendition of
Thus, acts performedby occupants of an objective fact. However, depending on
office are by definition institutionalized, the degree of institutionalization of acts,
though the degree of institutionalization transmission of them will vary. Some
may vary. transmission will occur with personal in-
In contrast to office, personal influence fluence (as shown in Jacobs and
is dependent on the particularunique ac- Campbell, 1961); but since acts performed
tor. There is no rationale under which by actors exercising personal influence
such an actor can be replaced without are low on exteriority and objectification
changingmany of the expectations for be- (unique to the particular actor and not
havior. Whenan actor exercisingpersonal transferable to succeeding actors), per-
influence leaves the situation, the next sonal influence will not have as great an
actor cannot be classified as having the effect on transmission as institutionalized
same quality or qualities. The effect of context or office. That is, while some
unique personal influence depends solely transmission occurs with personal influ-
on the characteristics of the particular ence, increasing objectification and ex-
people interacting.In no way is legitimacy teriority will increase transmission.
derived from other actors or contexts. Continuity of the transmission process
Each actor is taken as unique and each will also increase institutionalization. The
one influences others independently on more the history of the transmission proc-
that basis. Acts performedby actors exer- ess is known, the greater the degree of
cising personal influenceare low in objec- continuity the actors assume. The history
tification and exteriority, hence low in in- of transmission provides a basis for as-
stitutionalization. suming that the meaning of the act is part
of the intersubjective common-sense
Implications of the Ethnomethodological world. As continuity increases, the acts
are increasingly objectified and made ex-
Approach to Institutionalization for
Cultural Persistence terior to the particular interaction. The act
is clearly repeatable, not tied to a unique
As described above, three aspects of actor or situation. The basic assumption,
cultural persistence are directly affected then, is that continuity causally produces
by institutionalization: transmission, objectification and exteriority.
maintenanceand resistance to change. In- Turning now to maintenance, one major
stitutionalizationis thoughtto increase all assumption is that transmission of acts
three. high on institutionalization is sufficient for
Transmissionis defined as the process maintenance of these same acts. While
by which cultural understandings are there are a large number of experimental
communicatedto a succession of actors. findings illustrating the central role that
Culturalunderstandingsmay be transmit- direct social control plays in maintaining
ted either in a branchingmanner,in which or modifying behavior, in these experi-
each successive actor communicates the ments the acts to be maintained are gener-
meaningto multipleactors, or in a purely ally low on institutionalization and,

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730 AMERICAN SOCIOLOGICAL REVIEW
further, other methods of modifying or ing relevance to organizationalsettings, to
maintainingbehaviorare not examined. In minimize the possibility of normative,
this theoreticalapproach,it is arguedthat obligatory responses. The more tenuous
the degree of institutionalizationradically and unbelievable the connection between
affects the role and impact of direct social the experimental setting and organ-
control. For acts low on institutionaliza- izational settings, the more likely that dif-
tion, direct social control (or other inter- ferences can be attributedto a cognitive
vening mechanisms, such as internaliza- understandingof the "facts of life" rather
tion) is necessary, while for acts high on than obligatory conformity. Finally, the
institutionalization,all that is required is setting must be sufficiently flexible to
transmission. The institutionalization permit examination of transmission of a
process simply defines social reality and preestablishedset of norms to actors new
will be transmittedand maintainedas fact. to the situation.
The third aspect of culturalpersistence A settingwhich is ambiguous,generates
which should vary with the degree of in- commitment to obtaining a common
stitutionalizationis resistance to change. understandingof the situation, does not
Acts high on institutionalizationwill be have preexisting relevance to organ-
resistant to attempts to change them izations, and can be flexibly designed is
through personal influence because they the autokinetic situation (Sherif, 1935).3
are seen as external facts, imposed on the The autokinetic effect is a visual
setting and, at the same time, defining it. illusion-a stationary pinpoint of light
Acts performedby actors exercising per- presented in a totally dark room appears
sonal influence, on the other hand, are to move, smoothly or erratically. In his
seen as highly dependent,both on the par- early studies, Sherif(1935)found that sub-
ticular actor and on the particularsitua- jects alone developed ajudgment standard
tion in which the influence attempt is for the apparent movement and that the
made. Thus, once an act high on in- particularstandardwas peculiarto the in-
stitutionalizationis transmitted,attempts dividual. Over time (three sessions in one
to change it through personal influence week), this standard remained highly
will not be successful and, in fact, may stable. He also found that in group situa-
result in a redefinitionof the actor rather tions individuals did not form their own
than the act. judgment standards but, rather, that the
Each one of these aspects of cultural group as a whole established a standard
persistence was examined in a separate peculiar to that group.4
laboratory experiment in which in- By varyingSherif s basic design, Jacobs
stitutionalizationcould be varied. and Campbell (1961) developed a trans-
mission situation consisting of a series of
General Experimental Design stages, referredto as generations,each of
The research problem requires a situa- 3 There is much support in articles published since
tion in which institutionalizationof acts Sherif s original study for the claim that the underly-
can vary from high to low. While the de- ing effect is highly variable, including studies of the
gree of institutionalization can vary in physiological basis of the effect (Marshall, 1966;
Gregory and Zangweil, 1963; Farrow et al., 1965).
both ambiguous and unambiguous set- The effect is so unstructured that it frequently has
tings, it can be varied more readilyin am- been proposed as a projective technique (Cornwell,
biguous settings (Cicourel, 1964:ch. 7). 1966; Rechtschaffen and Mednick, 1955).
Hence, this initial experimentalinvestiga- 4 As demonstrated in an earlier study (Alexander

tion is limited to the less problematicam- et al., 1970), expectations that the light movement
will be patterned and stable account for judgmental
biguous setting. In addition, it is neces- convergence. When subjects' expectations are al-
sary that all actors in the situation be tered, either through instructions explaining the au-
committed to obtaining an appropriate tokinetic illusion or through overhearing a confeder-
understandingof the situation (Garfinkel, ate give divergent judgments of a light they could not
1967:ch. 1), though not necessarily com- see, it was found that subjects' judgments did not
converge. However, Sherif s basic instructions, used
mitted to the task itself. Further,the task in the experiments reported in this paper, lead sub-
must be one which does not have preexist- jects to exhibit judgmental convergence.

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INSTITUTIONALIZATION AND CULTURAL RESISTANCE 731

which contains two people, one who has the transmission maintenanceand resist-
judged the previous set of light exposures ance to change of cultural understanding
and one who is new to the situation.In the expected. Each of the aspects was exam-
first generation, the person identified as ined in a separate experiment. Figure 1
having just participated in a preceding presents a summaryof the overall design
generationis a confederatewhojudges the for the three experiments.
light as moving considerablyfartherthan
subjects do who respondalone to the light TRANSMISSION EXPERIMENT
(the "control" group). The confederate
represents an existing enculturated de- The TransmissionExperimenttests the
finer of the situation, transmittinga dis- proposition that the greater the degree of
tance judgment standardto the first sub- institutionalization,the greater the gener-
ject. In the next generation,the confeder- ational uniformity of cultural under-
ate leaves the experiment,a new subjectis standings.It was predictedthat the gener-
brought in, and the enculturated subject ational uniformity of cultural under-
transmits to the new subject. The same standingswould be, at least with personal
procedure is followed in succeeding gen- influence, highest with organizationalcon-
erations. text and office and intermediate with
Jacobs and Campbell(1961:342-3)were organizationalcontext alone.
concerned with "manipulating cultural
strength" by varying the number of Subjects
"culture-bearing" confederates and by
varyingthe numberof naive subjects. For A total of 180 female subjects were
each experimentalcondition, generations used, with 45 subjects in each of the three
were continued until the judgments were experimentalconditionsand 45 subjectsin
approximatelyequal to those in the con- the control condition. Three generations
trol condition (judging light movement were used, with fifteen replications in
alone). While Jacobs and Campbell had each condition.
anticipated producing strong cultures,
their findings did not support this predic- Apparatus and Procedure
tion. After the last generation with the
confederate, the arbitrary norm was The experiment took place in a com-
transmitted in some degree only to the pletely darkenedroom to facilitatepercep-
fourthor fifth generation.Little difference tion of the autokinetic phenomenon. To
was found between conditions with differ- provide a constant exposure time, the
ent numbers of confederates. light was operated by a timer, coupled
In the research reported here, it was with a motor, as in the Jacobs and
expected that varying institutionalization Campbell study. Each naive subject was
would produce more strikingdifferences. read the instructions for the appropriate
Instructions were used to create three condition priorto enteringthe experimen-
levels of institutionalization.The higher tal room. In the control condition, the in-
the level of institutionalization,the higher structions focused on the task, with no

TRANSMISSION
RESIS-
Orderof MAIN- TANCE TO
Response 1st Generation 2nd Generation 3rd Generation TENANCE CHANGE`
First Confederate Subject 1 Subject2 Subject3 Confederate
(Alone)
Second Subject 1 Subject2 Subject3 Subject3
a Maintenance and Resistance to Change Experiments are conducted when Subject 3 returns one

week after the Transmission Experiment.


Figure 1. Experimental Design Summary

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732 AMERICAN SOCIOLOGICAL REVIEW
informationabout social characteristicsor ticipating with another organizational
understandings: member. Your two-member organiza-
This is a study of visual perception.It tion is meant to be a small-scale model
requires judgments made with limited of much largerorganizations,and it has
information.In a few minutes, you will many of the same characteristics they
be brought into the next room. In this do.
room is an apparatusthat will project a Most large organizations continue
small light. After the light appears, it even though individual members, or
begins to move. Let me explain what even whole divisions, may be replaced,
you will be doing. You must judge the due to changing jobs, retirement, re-
distance that the light moves from the organization,etc. The model organiza-
time that it appearsuntil it is turnedoff. tion in which you will participate also
You will repeatthis procedurea number will have this feature: members who
of times. Each time the light is shown, have been in it for a while will drop out,
you will be asked to judge the distance and new members will join, but the job
the light moved in inches along a will go on. Thus, performance of any
straight line connecting the starting single membermay not be importantto
point and the ending point. After each the organizationas long as the job con-
time the light is turned off, you will be tinues to be done.
asked to say how far the light moved. Thereis alreadya two-memberorgan-
Try to make yourjudgments as accu- ization operatingin the next room. In a
rate as possible. few minutes, one of the members will
Please fill out the card on the desk. leave, and you will be broughtin. After
As you will notice, it has been num- you have worked together with the
bered. To assure anonymity in this other member for some time, you will
study, each participant is assigned a take her place. Then a new memberwill
numberand all names are removedfrom be broughtin as a replacement,becom-
any records. ing part of the organization. ...
The personal influence condition The office condition instructions were
closely followed the Jacobs and Campbell builtdirectlyon the organizationalcontext
(1961) instructions and included the full instructions, adding an office:
description of the task as in the control Large organizationsalso place mem-
condition instructions: bers in differentpositions, often accord-
This study involves problem solving ing to the amount of time spent in the
in groups. You will be participatingwith organization.The model organizationin
another person. There are already two which you will participatealso has this
people at work in the next room. ... feature-the memberwho has spent the
To simplify the recordingprocedure, most time in the organizationwill be the
the person who is already in the room Light Operator. Thus, the member al-
will be asked for her judgmentfirst. At ready in the next room, having already
this point, you will be asked for your participatedin the organization,will be
judgment second. After a while, the the Light Operator. When she leaves,
other person will leave, you will take you will become the Light Operator.
her place, and a new person will be As you may already have guessed,
broughtin. Then you will be asked for the group member labeled Light Oper-
your judgment first. ... ator will be responsible for turningthe
The organizational context condition light on after each member gives her
instructions incorporated organizational judgment on the previous movement.
context and continuity (modified from The Light Operatorin each case must
Weick and Gilfillan, 1971), otherwise re- depress a button to activate the light.
taining the same wording as the personal From then on, the timingand motion of
influence condition: the light is controlled automatically
This study involves problem solving until the next trial.
in model organizations.You will be par- To simplify the recordingprocedure,

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INSTITUTIONALIZATION AND CULTURAL RESISTANCE 733
the Light Operatorwill be asked for her instructedhow to respond. The confeder-
judgment first. She will be called ate was instructedto makejudgmentswith
Member 1. At this point, you will be a mean of 12 and a range of 9 to 15 (from
asked for your judgment second. You Sherif, 1967).
will be called Member2. After a while, After each generation,the subjecttaken
the Light Operatorwill leave, you will from the room was conducted to an inter-
take her place as Light Operator,and a view room. If she was the last subject in
new member will be brought in. Then the TransmissionExperiment(each group
you will be asked for your judgment consisted of three generations), she was
first, being called Member 1.... not interviewed but scheduled to return
In each case, the subject was asked to again one week later.
fill out a numbered card designed to
enhance the continuity manipulation in Results
the instructions.In the personal influence
condition, low on continuity, the number Control condition. The control condi-
assigned to each subject was 3; in the tion was designedto providea baselinefor
organizationalcontext and office condi- all experimental data collected, with a
tions, each subject was assigned number single subjectrespondingalone to the light
103; while in the control condition, for 90 trials. This makes it clear what de-
number 21 was assigned to each subject, gree of change occurred when a higher
representing neither low nor high con- initial standardof judgment was provided
tinuity. by a confederate in the experimentalcon-
After the subjects were led into the ex- ditions. It was found that the mean re-
perimentalroom, they were seated side by sponse of the 45 subjects in the control
side eight feet from the light box. All sub- condition was highly consistent across the
jects were blindfoldedbefore enteringthe three blocks of 30 trials (4.37, 3.95, 3.95
room and between generations so that no inches). Thus, unlike results reported by
visual contact with other subjects was Sherif (1935) and Jacobs and Campbell
made. The experimenter communicated (1961)which showed a steady and signifi-
with the subjects using a microphonesys- cant decline in judgments, the meanjudg-
tem and promptedresponses with a name ments of the 45 control subjects in this
or number (depending on condition). In experimentdid not show a significantde-
the personal influence and organizational cline. Hence, the baseline response can be
context conditions, the experimentercon- defined as the averageof alljudgments(90
trolled the timer and promptedresponses trials):4.16inches.
by using the subject's first name. In the Experimental conditions. The predic-
office condition, however, the subject tions that transmission (and, hence, gen-
who had been in the room longest con- erational uniformity)would be greater in
trolled the timer placed next to her in the the organizationalcontext condition than
second set of thirty trials. The subject in the personal influence condition, and
simply depresseda buttonwhich activated greater in the office condition than in the
the light for a fixed period of time. Re- organizational context condition are
sponses were promptedby "Member 1" examined in two main ways. First, the
and "Member 2" in the first trial, then response levels of successive naive sub-
simply "1" and "2." jects are used to define a transmission
The light was presented and the sub- coefficient, permitting prediction of re-
jects' responses (judgments of the light sponse levels of later generations. Sec-
movement in inches) recordedfor a block ond, mean response levels of naive sub-
of thirty trials. After each block of trials, jects over the three generations are com-
the senior memberof the groupwas taken pared to test the predictedorderingof the
out, the other membermoved to the right experimentalconditions.
seat, and a new member was broughtin. Turning first to the discussion of the
In the first generation, the experienced transmissioncoefficient, the use of mean
memberwas a confederate who had been response levels of successive naive (new)

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734 AMERICAN SOCIOLOGICAL REVIEW
Table 1. TransmissionCoefficientsDefining Rate of Decline of Response Level for Each Experimental
Condition
Institutionalization
Transmission Personal Organizational
Coefficients Influence Context Office
Ti (First to
Second Generations) .49 .87 .92
T2 (Second to
Third Generations) .37 .89 .97
T (Average
Coefficient) .43 .88 .94

subjects to predict response levels of later the response levels of the naive (new) sub-
generationswas suggested by Jacobs and jects in each generation, where response
Campbell's (1961) data. Although not level is defined as the mean of a subject's
noticed by them, in their data for all four judgmentsover thirtytrials. The transmis-
conditions the relative rate of decline in sion coefficient then can be defined as the
response level toward the baseline re- ratio of elevations above the baseline of
mains essentially constant between gener- successive naive subjects:
ations in the same conditions. This is most
clearly illustratedin their Figure2 (Jacobs T =8+1-B (i= 1,2)
and Campbell, 1961:345):with a baseline Si-B
of 3.8 inches, the naive subject made
meanjudgments (in 30 trials) of 12.4, 9.3, whereSj is the average response of the jth
7.1 and 5.8 inches. Examiningthe ratio of subjects in the naive position and B is the
elevations above the baseline in success- baseline response. One desirableproperty
ive generations, it can be seen that it re- of the transmissioncoefficient defined in
mains essentially constant: this manneris that it permitspredictionof
the generationat which the response level
9.3-3.8 will approximatethe baseline allowing a
12.4-3.8 more direct reflection of experimental
7.1-3.8 findings. Since actual experimental data
= 60,
9.3-3.8 cannot be expected to be completely con-
5.8-3.8
stant, an average transmissioncoefficient
7.1-3.8
defined as
In designing the experiment reported T T1 + T2
here, it was assumed that this decline, so 2
characteristicof the Jacobs and Campbell
data and also clear in Sherif (1967:264-8), will be used.
is a general characteristicof generational Table 1 presents the average transmis-
transmission in the autokinetic situation. sion coefficients (T) for the three genera-
The essentially constantgeometricdecline tions in this experiment.5 The transmis-
toward the baseline permits predictionof sion coefficients for each pair of genera-
the response levels of later generations,so tions (T1 and T2) in each condition were
that it is not necessary to collect data on essentially constant. There was a greater
all generations. difference between the coefficients in the
Before turningto the specific results in
this experiment, the measure of relative
rate of decline in response levels should I While it is technically possible to use two
generations-one ratio of elevation above the
be more generally expressed as a trans- baseline-three generations were used to test the
mission coefficient. This measure 'of assumption that the decline was also constant in the
transmissionis based on a comparisonof experiment described here.

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INSTITUTIONALIZATION AND CULTURAL RESISTANCE 735
personalinfluenceconditionthanbetween the predictedorderingof the experimental
those in the other two conditions, possibly conditions. Table 2 presents these mean
because the response level in the third response levels by condition. The pre-
generation closely approximates the dicted ordering for the magnitude of re-
baseline response. sponse level was obtained:
Figure 2 presents the extrapolated re- Personal influence <
sponse levels based on the average trans- organizational context < office.
mission coefficient, T, for each experi-
mental condition, as well as the actual ex- In the personal influence condition, the
perimentaldata on which the coefficients mean response level of naive subjects de-
were based. The predicteddifferencesbe- clined rapidly so that it was only slightly
tween the three conditions are clearly above the baseline by the thirdgeneration
found. In the personal influence condi- (4.58 compared to 4.16 for the baseline
tion, the extrapolated response level ap- response).
proximates the baseline response in the In order to evaluate the magnitude of
7th generation,while in the organizational the differencesin response level by condi-
context condition, the extrapolated re- tion, analysis of variance was used. Be-
sponse level doesn't approximate the cause comparisons between different
baseline response until the 29th genera- levels of institutionalizationinvolve dif-
tion. Even in the 38th generation, in the ferences between generations as well as
office condition, the extrapolated re- differences associated with institutionali-
sponse level doesn't yet approximatethe zation itself, customary two-way analysis
baseline response. of variance is not appropriate. Instead,
Now direct comparisons between the analysis of variancefor the special case of
mean response levels of naive subjects the two-factor experiment with repeated
will be madeto permitsignificancetests of measures on one factor is used in Table 3

12

10

Lu 8
U
z :e 8 N O F F I C E~~~~OFIC
(T-.94)

zt 6 \ PERSONAL ORGANIZATIONAL
CONTEXT(T= . 88)
INFLUENCE
(T- .43)

Z 4

I I IIIIII
4 8 12 16 20 24 28 32 36

GENERATION
Figure 2. Extrapolated Response Levels Based on Transmission Coefficients Determined by the First
Three Generations in Each Condition

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736 AMERICAN SOCIOLOGICAL REVIEW
Table 2. Mean Response Level of Naive Subjects over Three Generations in the Transmission
Experiment
Institutionalization
Personal Organizational
Generation Influence Context Office
First 6.53 9.44 10.51
Second 5.31 8.77 10.00
Third 4.58 8.25 9.79

(Winer, 1962:298-318).The data provide manipulationof the independentvariables


clear support for the statistical for all three experimentsreportedhere, it
significanceof the main effects due to in- is crucial to assess its effectiveness.
stitutionalization.6 Therefore, rather than attempt to assess
To recapitulate briefly, the Transmis- this directly, a numberof other variables
sion Experimenttests the propositionthat which were expected to vary directlywith
if institutionalizationis increased, then the degree of institutionalization were
generationaluniformityof culturalunder- chosen to validate the manipulation.Spe-
standings will be greater. From the pre- cifically, it was predicted that increasing
ceding analysis of the data, it is clear that institutionalization should increase the
the effects of institutionalizationoccurred subjects' subjective certaintyof the accu-
as predicted. Furtherinterpretationof re- racy of theirjudgments, subjects'reported
sults will be deferreduntil all three exper- ease in estimating light movement, and
iments have been described. Before turn- subjects' reported expectations that their
ing to the Maintenance Experiment, re- answers should be the same as those of
sults bearing on the effectiveness of the the experiencedsubject(the transmitterof
experimental manipulations will be re- cultural understandings). In addition, it
ported. was predicted that the occupant of the
office position would be seen as less per-
sonal; the highly institutionalizedposition
Effectiveness of the Experimental
should increase the role distance and sig-
Manipulations nificantlyaffect perceptionof attributesof
As described earlier, the instructions the occupant of that position.
read at the beginning of the experiment Parts of the postexperimentalquestion-
were designedto manipulatethe degree of naire and the adjective list (given before
institutionalization.Since this is the only the questionnaire) were designed to de-
termine whether these additional depen-
dent variables designed to measure valid-
6
The mechanisms underlying differentialtrans- ity did indeed vary with the degree of in-
missions were also explored, comparingresponse
levels of the same subjects when in the naive and
stitutionalization. Turning first to the
experienced positions. Results available from the questionnaire results, subjectswere asked
authorby request. three questions reflecting perception of

Table 3. Analysis of Variance Test on the Mean Response Level of Naive Subjects
Sum of Mean Significance
Source of Variance Squares df Square F Level
Between Groups
A (Condition) 514.75 2 257.37 74.83 p<.00I
Subjectswithin Groups 144.45 42 3 .44
WithinGroups
B (Generation) 37.96 2 18.98 9.42 P<.001
B x Subjects
within Groups 169.30 84 2.02
a Under the more conservative,negatively biased test.

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INSTITUTIONALIZATION AND CULTURAL RESISTANCE 737
institutionalization. First, subjects were sion interview which reflected perception
asked: "How certain were you of the ac- of institutionalization was: "Did you feel
curacy of your judgments?" They were that your answers should be the same as
shown a separate card on which was the other person in the first set of judg-
drawna seven-point scale, where one rep- ments?" It was predicted that the greater
resented "Certain" and seven indicated the degree of institutionalization, the more
"Uncertain." Certaintywas predicted to frequently the subject would report that
increase with increasing institutionaliza- her responses should be the same as the
tion, because it reflected certainty in the other person in the experienced' or
accuracy of the group standard,not indi- transmitter position. The more in-
vidualjudgment. Subjects in the more in- stitutionalized, the more subjects should
stitutionalized conditions were predicted feel normatively constrained to transmit
both to be more certain of theirjudgment the confederate's standard.
and to change more toward the confeder- The responses on these three questions
ate's judgments from the baseline re- on the postexperiment questionnaire are
sponse in the TransmissionExperiment,a summarized in Table 4. Each of the three
prediction contrary to the assumption sets of findings is in the predicted direc-
made in many psychological studies tion. Subjects were much less certain of
where certainty is thought to increase re- their accuracy in the personal influence
sistance to change (Boomer, 1959). condition than in either of the more in-
Second, subjectswere asked about ease stitutionalized conditions. While subjects
of judgment: "Was it difficult to estimate in the organizational context condition
the distance the light moved?" It was pre- were less certain of their accuracy than
dicted that the more institutionalizedand, subjects in the office condition, the dif-
therefore, certain about accuracy, the ference was not striking. Turning now to
easier estimating light movement should the responses to the question, "Was it
be. In the absence of objective criteriafor difficult to estimate the distance the light
determining difficulty of judgment, moves," as predicted, fewer subjects in
assessment of difficulty would rest on a the office condition reported difficulty
trial-by-trialexamination of difficulty in than in the organizational context condi-
reaching a decision. Where certainty in tion. Nearly all subjects in the personal
the accuracyof group standardsis high (in influence condition reported difficulty.
the more institutionalizedconditions), de- Finally, over half of the subjects in the
cisions should be less difficult. Hence, in personal influence condition did not feel
this case, certainty determines difficulty normatively constrained to give the same
rather than difficulty determining cer- response as the confederate, compared to
tainty as most studies assume (Colemanet less than a quarter of the subjects in the
al., 1958; Kretch and Crutchfield, 1962; organizational context condition. Only
Freedman et al., 1974). seven percent in the office condition did
The thirdquestion asked in the postses- not feel normatively constrained.

Table 4. QuestionnaireResponses by Experimental Condition


Institutionalization
Personal Organizational
Question Influence Context Office
Mean CertaintyScoreb 5 .35 3.62 3 .22
Number Reporting
JudgmentDifficulty 41 26 16
Number Not FeelingC Answer Should
Be Same As Experienced
Subjects 28 11 3
a N in each condition is 45.
bThe smaller the number, the more certain of own judgment accuracy. Scale is from one to seven.
' Question reversed so that all predicted magnitudes in the table would be in the same direction.

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738 AMERICAN SOCIOLOGICAL REVIEW

Table 5. Differences in Response Level between the Last 30 Trials in the Transmission Experiment
and the 30 Trials in the MaintenanceExperiment
Institutionalization
Differencebetween
Transmissionand Personal Organizational
MaintenanceExperiments Influence Context Office
Third Subject .78 -.08 -.47

Turningnow to the adjective checklist, Apparatus and Procedure


it was designedprimarilyas a check on the
office manipulation. Six adjective-pairs The same apparatuswas used as in the
were chosen to indicate role distance and Transmission Experiment as well as the
the nonpersonalnatureof office. Compar- same procedures, with the following ex-
ing the person occupying the experienced ceptions: (1) It is not a transmissionsitua-
position in the office condition with the tion, hence the generational design was
person occupying that position in the per- not used. (2) The subject respondedalone
sonal influence conditionfor each of these for the thirty trials.
adjective pairs, the subjects in the office The subject was read instructions (the
were characterizedmore frequentlyas de- same for all subjects in the Maintenance
cisive, cold, unsociable, dominant, Experiment, regardless of experimental
methodical and unemotional. Each of condition) identical to those used in the
these differences, except the unsociable- control condition, except that they were
sociable comparison, is significantby the prefaced with "As you will re-
t-test.7 member...." The subject was told that
the other person scheduled for the same
time had not arrived yet and in order to
MAINTENANCE EXPERIMENT
refresh her memory about the task, she
would judge the light movement alone
The Maintenance Experiment was de- until the other person arrived.
signed to test the proposition that the
greater the degree of institutionalization, Results
the greater the extent of maintenanceof
cultural understandings without direct Analysis of the results is based on a
control. The subjects in the personal in- comparison between the same subject's
fluence condition were expected to main- responses in the last thirty trials in the
tain the Transmission Experiment re- Transmission Experiment and the thirty
sponse level least well, with subjects in trialsin the MaintenanceExperiment.The
the office condition maintainingit to the mean differences in response levels be-
highest degree and subjects in the organ- tween these two phases are presented in
izational context condition intermediate. Table 5. The orderingof magnitudeof the
differences is as predicted:
Subjects Personal influence <
organizationalcontext < office.
The thirdsubjectfrom each groupin the
Transmission Experiment returned one However, it was not predicted that the
week later, hence the total subjects avail- means would actually increase very
able for the Maintenance Experiment slightly in the organizationalcontext and
were 15 subjects per condition, for a total office conditions.8
of 45 subjects.
8
Absolute differences are used because any
changes, even an increasein response level, are due
to the subject's perception of the common under-
7Tables availablefrom the authorby request. standing in the situation. The slight increase in

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INSTITUTIONALIZATION AND CULTURAL RESISTANCE 739
Table 6. Analysis of Variance Test on the Difference in Response Level of the Same Subject in the
Transmission and Maintenance Experiments
Sum of Mean Significance
Source of Variance Squares df Square F Level
Between Groups 12.35 2 6.17 5.27 p<.O1
Within Groups 49.18 42 1.17

Analysis of variancewas used to exam- change thanjudgmentsin the office condi-


ine the differencebetween response levels tion.
of the same subject in the transmission
phase and the maintenancephase. These Subjects
results are presented in Table 6. The data The Resistance to Change Experiment
provide clear support for the statistical was a continuation of the Maintenance
significanceof the maineffects on mainte- Experimentand, therefore, had the same
nance of cultural understandingsdue to subjects.
institutionalization.
Apparatus and Procedure
Resistance to Change Experiment
Again, the same apparatus was used.
The Resistance to Change Experiment The same procedure was used as in the
was designed to test the proposition that Maintenance Experiment except that a
the greater the degree of institutionaliza- confederate was brought in. Thirty trials
tion, the greater the resistance to change each were given, the confederaterespond-
in cultural understandings through per- ing first, since "she didn't have the re-
sonal influence. A change in the definition fresher session." No other instructions
of the situation is attempted. were given.
After the trials alone (MaintenanceEx-
periment), a confederate was brought in, Results
identified as the late other subject. The
confederate, responding first, attempted A comparison between the thirty trials
to establish a lower-than-baseline re- in the Maintenance Experiment and the
sponse level, permittingmeasurementof thirty trials for the same subject in the
resistance to change. The confederate's Resistance to Change Experiment
judgmenthad a meanof approximately1.5 provided the basis for analysis of the re-
and a range of 1/2 to 21/2inches. It was sults. The mean difference in response
predicted that judgments in the personal levels between the two experiments are
influenceconditionwould be less resistant presented in Table 7. The ordering is as
to change than judgments in the organ- predicted, with the personal influence
izational context condition, and that condition having the greatest change, the
judgments in the organizational context organizational context condition less
condition would be less resistant to change and the office condition the least
change.
Analysis of variancewas used to exam-
means in the two more institutionalized conditions is ine the differences between response
probably due to a "ceiling effect." Responses over- levels of the same subject in the Mainte-
all were maintained to a high degree. When develop-
ing the design used here, it was assumed that judg- nance Experiment and the Resistance to
ment standards artifically established through a con- Change Experiment.Table 8 presents the
federate plus a one-week time span would be less results. The data provide clear supportfor
well maintained than earlier studies found. Such was the predictedeffects of institutionalization
not the case. In future experiments, the problem of
near-perfect maintenance may be avoided by using a
on resistance to change. Thus, the
more structured, less ambiguous setting in which an analysis of results in the Resistance to
artificial definition of the situation would be less well ChangeExperimentuniformlysupportthe
maintained. predictions made.

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740 AMERICAN SOCIOLOGICAL REVIEW
Table 7. Difference in Response Level between the Maintenance and Resistance to Change
Experiments

Institutionalization
Differencebetween
Maintenanceand Resistance Personal Organizational
to Change Experiments Influence Context Office
Third Subject 1 .59 1 .03 .05

CONCLUSIONS AND IMPLICATIONS set that they will occupy the other posi-
tion. Further, the task itself is unrelated to
The predictions derived from an organizational settings. The strongest ref-
ethnomethodological approach to in- utation, however, can be made on the
stitutionalizationreceive strongsupportin basis of the assessment of the effective-
the results of the three experiments re- ness of the experimental manipulations.
ported here. Each specific finding has a Other aspects of institutionalization-
numberof implicationsfor researchon in- unrelated to organizational context-were
stitutionalizationand poses significantis- found to covary with degree of in-
sues which have not been sufficiently ad- stitutionalization: certainty of accuracy,
dressed in other, more traditional,theoret- reports of difficulty in judging light
ical approachesto the problemof cultural movement, and expectations that answers
persistence. should be the same as the "experienced"
subject.
Status value theories (Berger et al.,
Transmission of Cultural Understandings
1966; 1972) would predict the results ob-
Given that cultural understandingsare tained for the office condition alone,
socially constructed, the problemis to ex- though not fully since the naive subjects
plain why some are so permanentand uni- know they will occupy the office after one
versal while others are unique to person, set of trials. However, since positions are
place or time. The TransmissionExperi- differentiated, it could be argued that the
ment was designed to test specific ideas occupant of the low position is more likely
about the mechanismsunderlyinggenera- to be influenced by the occupant of the
tional uniformity,identifyingthe degree of high position. However, the scope of the
institutionalization(both objective and ex- theoretical approach presented here is
terior)as a determinantof this uniformity. quite different, predicting not only the
A numberof alternativeexplanationsof direction of influence in the office condi-
the results could be made, but none are as tion, but also the relative magnitude of
convincing as the ethnomethodological influence which depends not on status
explanationon which the experimentwas value but on institutionalization.
based. Specifically, creating an organ-
izational context may implicitly lead the Maintenance of Cultural Understandings
naive subjects to believe that they are ex-
pected by the experimenterto conform to Maintenance frequently has been de-
the "more experienced" subject. On the scribed as occurring only when direct so-
basis of the experimental procedures cial control is present. Direct sanctions
alone, this seems unlikely, since in every produce compliance; as long as the ex-
condition naive subjects know at the out- pected behavior is in the actor's self-

Table 8. Analysis of Variance Test on the Difference in Response Level of the Same Subject in the
Maintenance and Resistance to Change Experiments
Sum of Mean Significance
Source of Variance Squares df Square F Level
BetweenGroups 18.23 2 9.11 16.27 p<.OOl
Within Groups 23.53 42 .56

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INSTITUTIONALIZATION AND CULTURAL RESISTANCE 741
interest, it will be maintained. Even the rectly or indirectly from the strength of
internalization and self-reward concep- the previous sanction. The subsystem ap-
tions depend on direct sanctions to estab- proach assumes that resistance to change
lish the behavior initially and/or to main- is a function of the distribution of rewards;
tain the behavior in those actors not fully if more rewards are associated with one
"socialized. " action than with another, the more highly
In the theoretical approach presented rewarded action will be exhibited. There-
here, it is asserted that the more in- fore, those actions that are more highly
stitutionalized, the greater the mainte- rewarded will be more resistant to change.
nance without direct social control. The The normative framework approach
effects of institutionalization can be seen argues that resistance to change is a func-
most clearly when no sanctioning process tion of internally generated motivation,
is present. In the experiments reported either internalization or self-reward. Gen-
here, social influence was present, but erally, this internal motivation is seen as
should operate uniformly in all conditions. deriving from previous sanctions applied
The differences found, then, can be at- to some actions and not to others. Neither
tributed to the relatively high dependence of these traditional approaches to in-
of acts low on institutionalization on so- stitutionalization could predict or explain
cial control mechanisms compared to the the results obtained in the Resistance to
strikingly low dependence of acts high on Change Experiment.
institutionalization. The greater the de-
gree of institutionalization, the less likely
General Implications
sanctions will exist. For example, laws
regulating black-white interaction in the The findings reported in this paper are,
South were enacted only after the institu- thus, bbth consistent and inconsistent
tion of slavery was challenged (Wood- with previous arguments, serving to mod-
ward, 1957). ify parts of the traditional approaches to
institutionalization. However, the findings
Resistance to Change reported here do not suggest rejection of
the traditional approaches but, rather,
Resistance to change is fundamentally serve to conditionalize them by restricting
affected by institutionalization, regardless the set of situations to which they apply.
of sanctions. The confederate's below- That is, it is not that these other ap-
the-baseline responses serve to positively proaches should be rejected but, rather,
sanction lower responses by the subjects, that the class of situations to which they
yet it was found that only when the degree apply should be more precisely specified.
of institutionalization was low (the per- These other approaches do not deal
sonal influence condition) did this sanc- adequately with highly institutionalized
tioning cause the subjects to reduce their action: the mechanisms they use are more
response to below the baseline. important when the degree of in-
These results are, on one level, nonin- stitutionalization is low.
tuitive, since the subjects closer in re- The theoretical approach developed in
sponse level to the confederate change the this paper, based on the ethnomethodolog-
most. Subjects in the personal influence ical approach, provides a more complete
condition essentially adopted the new explanation of highly institutionalized ac-
judgment standard: the situation was rede- tion. In three experiments, persistence of
fined. However, those subjects farther cultural understandings has been shown to
from the confederate's response level vary directly with the degree of in-
changed much less. As predicted, they re- stitutionalization. The degree of in-
sisted the confederate's attempt to rede- stitutionalization, depending on personal
fine the situation. influence, organizational context or office
The results of this experiment con- directly affected three major aspects of
tradict other approaches most directly. In persistence: generational uniformity,
other approaches, resistance to change, maintenance and resistance to change.
regardless of source or content, comes di- Thus, a theory which explains highly in-

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742 AMERICAN SOCIOLOGICAL REVIEW
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consistent support for the predicted rela- 1965 "Influence of repeated experience on the
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ment." Perceptual and Motor Skills
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SOCIETAL REACTION TO DEVIANTS:


THE CASE OF CRIMINAL DEFENDANTS *

ILENE NAGEL BERNSTEIN


WILLIAM R. KELLY
PATRICIA A. DOYLE
Indiana University

American Sociological Review 1977, Vol. 42 (October):743-755

Recent reformulations of the societal reaction theory argue that the thesis is a perspective
rather than a theory, and that the perspective is meant to provide a set of sensitizing concepts to
those researching deviance. This research examines the degree of congruence between hypoth-
eses deduced from those assertions and a set of real world occurrences. Data for a sample of
male defendants charged with felony offenses are examined to estimate the effects of (I)
deviants' social attributes, (2) the specific societal reactors, (3) the values placed on certain
offenses and (4) the organizational imperatives of the deviance-controlling organization, con-
trolling for the alleged offense, on the probability of being labeled and sanctioned for deviant
behavior. Our analyses indicate that characteristics associated with the alleged offense ac-
count for more of the explained variance in the labeling decision examined here (full prosecu-
tion) than in the sanctioning (sentence severity) decision. Moreover, while we find the deviants'
social attributes do have some significant effects, relative to the effects of other variables, these
effects are small and not always in the predicted direction. We suggest the interactionist
perspective shift its focus toward greater attention to organizational imperatives and the values
and expectations of those meting out the societal reaction as key variables explaining the
imperfect correlation between deviant acts and the reaction to same.

Beginning with the work of Tannen- quences of these decisions and actions for
baum (1938) and Lemert (1951), a central persons labeled as deviants. This concern
concern for the study of deviance has is motivated by a theoretical interest in the
been the delimitation of factors that affect way in which discretion is manifested in
the decisions and actions of deviance- the societal reaction to deviants (Pound
controlling organizations and the conse- and Frankfurter, 1922; Becker, 1963;
Turk, 1969) and by a methodological
* Partial support for this research was provided by interest in the role of discretion in the
a Daniel and Florence Guggenheim Fellowship to the production of deviance statistics and de-
senior author during her year of residence at Yale
Law School. Special thanks are extended to the Vera viance categories used in sociological re-
Institute of Justice for collecting these data, and to search (Garfinkel, 1956; Kitsuse and
Martin Barr, Lucy Friedman, Arlene Gens and Cicourel, 1963).
Charles Kuhlman of the Vera staff for their valuable While interest in the manifestation of
comments. Thanks too to Peter Burke, John Cardas-
cia, Jan Leung, Barbara Schulz, Jackson Toby, Aus-
discretion continues, it is now generally
tin Turk and Stanton Wheeler for comments on earlier agreed that the core writings articulating
drafts of this manuscript. the societal reaction thesis should not be

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