Professional Documents
Culture Documents
Nikhil 18sbc27038 MFFV
Nikhil 18sbc27038 MFFV
BIBLIOGRAPHY 112-113
ANNEXURES 114-143
INTRODUCTION
CLASSIFICATION OF HOTEL
Hotel can be classified into different categories or classes, based on their operational criteria. For example
the type of accommodation they provide, location of the property, type of services provided, facilities given
and the clientele they cater to can help categories hotels today.
Hotels today are basically classified into the following categories
• Market Segment
• Mid-market hotel
• All-suite hotels
• Time-share hotels
• Condotel / Condominium
• Executive hotels
PROPERTY TYPE
• Traditional hotel
• Motels
• Commercial Hotel
• Chain hotel
• Casino hotel
• Boutique hotels
• Resorts
• Spa’s
• Conference resorts
• According to size
TYPE OF HOTELS
• Commercial.
• Airport.
• Suite.
• Residential.
• Resort.
• Time Share.
• Casino.
• Conferences Centre
• Convention.
CONCEPT OF TOURISM
Tourism is today the world’s largest industry. Today, it presents a challenge to the economics of the
developing world. It has enormous reward kin the form of financial which helps to reduce unemployment by
giving the opportunity.
Tourism is an industry concerned with attracting people to destination, transporting them there, housing,
feeding and entertaining them upon arrival returning them to their homes. Tourism is a basic and most
desirable human activity deserving the praise and encouragement of all people and governments.
The World Tourism Organization defines tourists as people who “travel to and stay in places outside their
usual environment for more than twenty-four hours and not more than a consecutive year for leisure,
business and other purposes not related to the exercise of an activity remunerated from within the place
visited”. Tourism has become a popular global leisure activity. In 2008, there were over 922 million
international tourists’ arrivals, with a growth of 1.9% as compared to 2011. International tourist’s receipts
grew to US$ 944 billion in 2008, corresponding to an increase in real terms of 1.8%.
Tourism is vital for many countries such as Canada, Maldives, Egypt, and Greece and so on, due to large
intake of money for businesses with their goods and services and the opportunity for employment in service
industries associated with tourism.
• Generate financial benefits for both local people and private industry.
• Deliver memorable interpretative experiences to visitors that help raise sensitivity to host countries
political, environmental, and social climates.
• Design, construct and operate beliefs of the indigenous people in your community and work in
partnership with them to create empowerment.
• Minimize impact
Such as:
• Sharing of socio-economic benefits with local communities and indigenous peoples by having their
informed consent and participation in the management of ecotourism
• Tourism to unspoiled natural resources, with minimal impact on the environment being a primary
concern.
A market is a place where two parties can gather to facilitate the exchange of goods and services. The two
parties involved are usually buyers and suppliers. The term market refers to the group of consumer or
organizations that is interested in the product, has the resources to purchase the product, and is permitted by
law and other regulations to acquire the product.
An actual or nominal place where forces of demand and supply operate and where buyers and sellers interact
(directly or through intermediaries to trade goods, services or contracts or instruments for money or barter
4. Effecting distribution
The market for a particular item is made up of existing and potential customer who needs it and has the
ability and willingness to pay for it.
The action or business of promoting and selling products or services, including market research and
advertising is called marketing.
“Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and
exchanging offerings that have value for customer, clients, partner, and society at large.” — American
Marketing Association.
“Marketing is everything.” — Regis McKenna
Regis McKenna’s bold statement exemplifies the school of thought that everything you do – not just your
products, pricing, promotion, and distribution, but even your billing, how you answer The phone, your speed
of handling problems –it all affects how your customer perceives your company, so everything is marketing.
“Marketing is the social process by which individuals and groups obtain what they need and want through
creating and exchanging products and value with other” — Philip Kotler. “Marketing is the process whereby
society, to supply its consumption needs, evolves distributive systems composed of participants, who,
interacting under constraints – technical (economic) and ethical (social) – create the transactions or flows
which resolve market separations and result in exchange and consumption.” – Bartle’s
“Marketing is any contact that your business has with anyone who isn’t a part of your business. Marketing is
also the truth made fascinating. Marketing is the art of getting people to change their minds. Marketing is an
opportunity for you to earn profits with your business, a chance to cooperate with other businesses in your
community or your industry and a process of building lasting relationships.” — Jay Conrad Levinson
Marketing is “The management process responsible for identifying, anticipating and satisfying customer
requirements profitably.” — The Chartered Institute of Marketing
• To understand the fluctuations in business, reasonability in occupancy and other factors that affect
the operations of the hotel.
• This study involves the financial viability for the project considering the market, hotel facilities
including accommodation and food and beverage
OBJECTIVES:
The objective of the study under taken is to understand the feasibility of setting up of hotel in hesaraghatta
• To estimate the total cost of project and suggest an effective method of financing
• To estimate the total expected revenues from various departments and calculate their profitability.
Methodology:
Primary data: during the survey done in Doddanekundi to determine the market feasibility most of required
data information for the project has been collected by surveying the fivestar hotels (IBIS and NOVOTEL
TECHPARK, BELLENDUR).
Secondary data: This has been complied by referring to various books and from theoretical inputs provide,
through brochures, internet, and information from the faculty guides to analyse the market situation with the
help of a few derived formulas.
• Calculations made in the project are based on concrete assumptions, which may not be fully accurate
and subject to change.
• The market feasibility as it beyond scope of the study the hotel officials are not ready to reveal some
strategic information so the financial aspects are not covered.
KARNATAKA
Karnataka is state in South West india.it was created on 1st November 1956, with the passage of the States
Reorganizations act. Originally known as the State of Mysore, it was renamed Karnataka in 1973. The capital
and the largest city of the Karnataka is Bangalore. Karnataka is bordered by the Arabian Sea and the Laccadive
sea to the west, Goa to the North West, Maharashtra to the north, Telengana the north east, Andhra Pradesh to
the east, Tamil Nadu to the south east, and Kerala to the south west.
The state covers an area of 191,976square kilometers (74,122 sq. mi), or 5.83% of the total geographical area
of India. It is the seventh largest Indian state by area. With 61,130,704 inhabitants at the 2011 census,
Karnataka is the eight largest states by population, comprising 30 districts.
Kannada is the most widely spoken and official language of the state. The two main river systems of the state
are the Krishna and tributaries, he Bhīma, Ghataprabha, Vedavati, Malaprabha, and Tungabhadra, in the north,
and the kaveri and tributaries, the Hemavati, Shisha, Arkavati, Lakshmana Thirtha and Kabibi, in the south.
Both these rivers flow out of Karnataka, the generally accepted one is that Karnataka is derived from the
Kannada words Karu and nadu, meaning “elevated land”. Karu nadu may also be read as Karu, meaning
“black”, and nadu, meaning “region”, as a reference to the black cotton soil found in the BayaluSeeme region
of the state.
The British used the word Carnatic, sometimes Karnatak, to describe both sides of peninsular India, south of
the Krishna. With an antiquity that dates to the Paleolithic, Karnataka has been home to some of the most
powerful empires of ancient and religious and literary movements, which have endured to the present day.
There are 30 districts in Karnataka.
Bangalore officially known as Benguluru,is the capital of the Indian state of Karnatak.it has population of
about 8.42 million and a metropolitan population about 8.52 million, making it the third most populous city
and fifth most populous urban agglomeration in India, Located in Southern India on the Deccan Plateau, at a
height of over 900m. (3,000 ft.) Above sea level, Bangalore is known for its pleasant climate throughout the
year. Its elevation is the highest among the major large cities of India. A succession of south Indian dynasties,
the western
Gangas, the Cholas and the Hoysalas, ruled the present region o Bangalore until in 1537 CE, KempeGowda a
feudal ruler under the Vijayanagara Empire-established a mud fort considered to be the foundation of modern
Bangalore.
In 1638, the Marathas conquered and ruled Bangalore for almost 50 years, after which the Mughals captured
and sold the city to the Mysore Kingdom of the Wadiyar dynasty. It was captured by the British after victory
in the fourth Anglo-Mysore War (1799), who returned administrative control of the city to the maharaja of
Mysore. The old city developed in the dominions of the maharaja of Mysore and was made capital of the
princely state of Mysore, which existed as a nominally sovereign entity of the British raj. In 1809, the British
shifted their cantonment to Bangalore, outside the old city, and a town grew up around it, which was governed
as part of British India. Following India’s independence in1947, Bangalore became the capital of Mysore
State, and remained capital when the new Indian state of Karnataka was formed in 1956. The two urban
settlements of Bangalore- city and cantonment-which had developed as independent entities merged into a
single urban Centre in1949. The existing Kannada name, Bengaluru, was declared the official name of the city
in 2006.
Bangalore is known as the “Silicon Valley of India” because of its role as the nation’s leading information
technology (IT) exporter. Indian technological organizations ISRO, Infosys and Wipro are head quartered in
the city. A demographically diverse city, Bangalore is the second fastest-growing major metropolis in India.
It is home to many educational and research institution in India, such as Indian Institute of Science (IISc),
Indian Institute of Management (Bangalore) (IIMB), National Institute of Fashion technology, Bangalore,
national institute of Design, Bangalore (NID R&D Campus), National law school of India University (NLSIU)
and national Institute of Mental Health and Neurosciences (NIMHANS). As a growing metropolitan’s city in
a developing country, Bangalore confronts substantial pollution and other logistical and socio-economic
problems. With a gross domestic product (GDP) of $83 billion, Bangalore is ranked fourth in India by overall
GDP contribution, after only Mumbai, Delhi and Kolkata.
GEOGRAPHY
Bangalore lies in the southeast of the South Indian State of Karnataka. It is in the heart of the Mysore Plateau
(a region of the larger Precambrian Deccan Plateau) at an average elevation of 900 m (2,953 ft.). It is located
at 12.97◦ N 77.56◦E and covers an area of 742 km2 (286 sq. mi.).The majority of the city of the Bangalore
Urban district of Karnataka and the surrounding rural areas are a part of the Bangalore Rural district. The
Government of Karnataka has carved out the new district of Ramanagara from the old Bangalore Rural district.
Bangalore has a handful of freshwater lakes and water tanks, the largest of which are Madivala tank, Hebbel
Lake, Ulsoor Lake, Yediyur Lake and Sankey tank. Groundwater occurs in silty to sandy layers of the alluvial
sediments. The peninsular gneissic Complex (PGC) is the most dominant rock unit in the area and includes
granites, gneisses and migmatites, while the soils of Bangalore consist of red laterite and red, fine loamy to
clayey soils.
TRANSPORT AIR
RAIL
A rapid transit system called the Namma Metro is being out. A 7 kilometers (4miles) stretch from
Bayappanahalli to MG Road opened to public on 20 October 2011, while another 10 kilometers (6 miles)
stretch from Malleswaram to Peenya was opened on 1 march 2014. Once completed, this will encompass a
42.3 km elevated and undergoing rail network comprising 41 stations. It is expected to connect central
locations in Bangalore to the airport near Devahalli as well as the chikballapur regions. There are four major
railway station, Yeswantapur junction and Krishnarajapuram railway station, with railways lines towards
Jolarpettai in the east, Chikballapur in the north-east, and Guntakal in the north, and Tumkur in the north-west,
Nelamangala in the west, and Mysore in the south-west and Salem in the south. Bangalore is well connected
by rail to most cities in Karnataka, as well as with other major cities in India. The sprawling Rail Wheel factory
is Asia’s second largest manufacture of Wheel & Axle for Railways and is headquarters in Yalahanka,
Bangalore.
CULTURE
Bangalore is known as the “Garden City of India” because of its gentle climate, broad streets, greenery and
the presence of many public parks, such as Lal Bagh and Cubbon Park. Bangalore is sometimes called as the
“Pub Capital of India” and the “Rock/Metal capital of India’ because of its underground music scene and it is
one of the premier places to hold international rocks concerts. In May 2012, lonely planet ranked Bangalore
3rd among the world’s top 10 cities to visit. Biannual flower shows are held at Lal Bagh Gardens during the
week of Republic day (26 January0 and Independence Day (15 august). Bangalore Karaga or “Karaga
shaktyotsava” is one of the most important and oldest festivals of Bangalore dedicated to the Hindu goddess
Draupadi.
HISTORIC
MYSORE PALACE
The "'Mysore Palace"' is a historical palace in the city of Mysore in Karnataka, southern India. It is the official
residence and seat of the Wodeyars and rulers of Mysore, the royal family of Mysore, who ruled the princely
state from 1399 to 1950. The palace houses two durbar has (ceremonial meeting halls of the royal court) and
incorporates an array of courtyards, gardens, and buildings. The palace is in the central region of inner Mysore,
facing the Chamundi Hills eastward.
This beautiful Cathedral was built in 1956 and is one of the largest churches in the country.
It has been built in the Gothic style with beautiful stain glass windows and lofty towers. The
illuminated church in the evening is a wonderful site not to be missed.
A priceless French statue of a celebrated Greek saint in a German cathedral located in the
heart of India is how some have described Mysore’s famous Saint Philomena’s Cathedral.
Located in the north of the city, on Cathed ral Road, is Saint Philomena’s Cathedral, among
the most majestic churches in India
SHOPPING SPACE
COMMERCIAL STREET, MG ROAD
A world of splashing waters, ecstatic children to a day of pure thrill rides -Wonderla is truly
the wonderland of fun and joy. Treat yourself and your children to a day of pure thrill and
excitement at the Wonderlaamusement Park. The rides at the park are divided in terms of
kid’s rides, water rides, dry rides and high thrill rides.
the
only
amusement cum Water Park in and around Mysore. Situated just 15 minutes from Mysore,
NANDI HILLS
Nandi Hills, or Nandidurg, is a hill fortress in the south Indian state of Karnataka. Tipu Sultan
Fort, a summer retreat of the namesake 18th-century ruler, features stone carvings and wall
paintings. Prisoners are said to have been thrown to their death from Tipu’s Drop, now
known for its panoramic views. Local Hindu temples include the hilltop Yoga Nandeeshwara
Temple, guarded by a huge statue of a bull (nandi).
CUBBON PARK
This beautiful park showcases more than 6000 species of trees and plants, along with famous
statues and well-planned avenues spread out over an area of 300 acres. Cubbon Park is
frequented by nature lovers as well as those who wish to explore the magnificent landscaping
and architecture
ADMINISTRATIVE of this park COLLEGE,
MANAGEMENT situated right in theROAD,
BANNERGHATTA heart of Bangalore city.
BENGALURU-560083
MUSEUMS
The HAL Kiran on display at the HAL Aerospace Museum. It showcases six decades of aviation heritage.
• Government Museum was established in 1865 has a rare collection of archaeological and geological
artifacts including old jewellery, sculpture, coins and inscriptions. The museum is also home to the
Halmidi inscription, the earliest Kannada inscription ever found (450 AD).KempeGowda Museum is
dedicated to Yalahanka chieftain KempeGowda (1513-1569) who is the founder of Bangalore city.
The museum is located on the first floor of Mayo Hall. The museum has KempeGowda statue as well
as poster and pictures of forts, temples, reservoir and inscriptions from his time.
• Karnataka Folk Museum is located in a 15 acre campus at Kumara Park West has an excellent
collection of Folk puppets, costumes, utensils, instruments, weapons and masks. Folk music
collections and dance videotapes.
• Gandhi Bhavan established in 1965 at Kumara Park to showcase of Mahatma life. It houses a photo
gallery, his letter, a library and audio visuals.
• HAL Aerospace Museum showcases the growth of the Indian aviation industry and HAL for-six
decades. The Museum is maintained by HAL (one of Asia's largest Aerospace companies). The
museum houses displays of various aircraft and helicopter, Aircraft engine models, Flight simulator,
a mock Air Traffic Control Tower and exhibit of Indian aviation history.
• Madras Sapper Museum & Archives, inaugurated in 1979, showcases the history of the Madras
Engineer Group (called the Sapper, established in 1803). The Madras Sapper is the oldest regiment of
the Corps of Engineer of the Indian Army. The museum chronicles their history and achievements
and houses armoury used by the regiment, medals, their attire and a sports gallery.
• NIMHANS Brain Museum showcases the human brain and its functions. It is located at
National Institute of Mental Health and Neurosciences (NIMHANS) and is run by its department of
neuropathology. The Museum seeks to help visitor see the brain, understand how it works and get an
insight into the kind of diseases that can affect it. The museum has a diverse collection of over600 brain
samples and is the result of over30 year of research. The Museum is open to the public on Saturdays
from 10 am to 3 p.m.
• Law Museum is a museum (established in 2006) dedicated to the legal profession. It was the brainchild
of Karnataka Chief justice Cyriac Joseph. The museum houses an original print of the Constitution of
India, articles and documents related to the legal profession, seals, insignia and books. It also
showcases the history of the High Court and the development of courts over the ages.
Bangalore is home to the Kannada film industry, which churns out about 80 Kannada movies each yea₹
Bangalore also has a very active and vibrant theatre culture with popular theatres being Ravindra Kalakshetra
and the more recently opened Ranga Shankara. The city has a vibrant English and foreign language theatre
scene with places like Ranga Shankara and Chowdiah Memorial Hall leading the way in hosting performances
leading to the establishment of the Amateur film industry. Kannada theatre is very popular in Bangalore, and
consists mostly of political satire and light comedy. Plays are organized mostly by community organizations,
but there are some amateur groups which stage plays in Kannada.
Drama companies touring India under the auspicious of the British Council and Max Müller Bhavan also
stage performances in the city frequently.
Bangalore is also a major Centre of Indian classical music and dance. The cultural scene is very diverse due
to Bangalore's mixed ethnic groups, which is reflected in its music concerts, dance performances and plays.
Performances of Carnatic (South Indian) and Hindustani (North Indian) classical music, and dance forms like
Bharat Natyam, Kuchipudi, Kathakali, Kathak, and Odissi are very popular₹ Yakshagana, a theatre art
indigenous to coastal Karnataka is often played in town halls. The two main music seasons in Bangalore are
in April– May during the Ram Navami festival, and in September–October during the Dusshera festival, when
music activities by cultural organizations are at their peak. Though both classical and contemporary music are
played in Bangalore, the dominant music genre in urban Bangalore is rock music. Bangalore has its own sub-
genre of music, "Bangalore Rock", which is an amalgamation of classic rock, hard rock and heavy metal, with
a bit of jazz and blues in it. Notable bands from Bangalore include Raghu Dixit Project, Krypton, Inner
Sanctum, Agam, All The Fat Children, and Swaratma.
Bangalore is the most sought out cosmopolitan city in India. Bangalore is the capital of southern state of
Karnataka. Kannada is the language spoken by the locals.
MARKET FEASIBILITY
DEMAND QUANTIFICATION
1. Price demand:
Price demand refers to the different quantities of the commodity or service which consumers will purchase at
a given time and at given prices, assuming other things remaining the same. Price demand has inverse
relation with the price. As the price of commodity increases its demand falls and as the price decreases, its
demand rises.
2. Income demand:
Income demand refers to the different quantities of a commodity or service which consumers will buy at
different levels of income, assuming other things remaining constant. Usually the demand for a commodity
increases as the income of a person increases unless the commodity happens to be an inferior product.
3. Cross demand:
When the demand for a commodity depends not on its price but on the price of other related commodities, it
is called cross demand. Here we take closely connected or related goods which are substitutes for one
another.
For example, tea and coffee are substitutes for one another. If the price of coffee rises, the consumer will be
induced to buy more of tea and, hence, the demand of tea will increase.
4. Direct demand:
Commodities or services which satisfy our wants directly are said to have direct demand. For example, all
consumer goods satisfy our wants directly, so they are said to have direct demand.
6. Joint demand:
In finished products as in case of bread, there is need for so many things—the services of the flour mill,
oven, fuel, etc. The demand for them is called joint demand. Similarly for the construction of a house we
require land, labor, capital, organization and materials like cement, bricks, lime, etc.
DEMAND DETERMINANTS
Demand for commodities and service depend on several factors. The various determinants of demand are as
follows.
• Price
It is the value of commodity expressed in terms of money and it is the most important determinant of
demand. At any particular moment it is likely that consumers will be willing to buy more of product at the
lower price and vice-versa.
• Income distribution
If the distribution of the National Income is more equal to the societies propensity to consume will be
relatively high. This means that there will be greater demand for goods. But with more unequal distribution
of income, the demand for consumer goods will be comparatively lesser.
• Law of demand
Being equal, if the prices of commodity rises the quantity of demand will falls and if the price of the
commodity falls, the quantity demanded of it will increase. According to the law of demand there is an
inverse relationship between price and quantity demanded.
Demand quantification is a part of market research and broadly include:
• Demand analysis
Creating and developing a new hotel project should take into account the following;
4. Political condition
This chapter deals with demand analysis of the hospitality product is generated by incoming of
tourists and the type of the hotel for its stay. Usually foreign tourist get their wants and needs in
luxury hotels mostly as they can afford it but for domestic tourist they stay in good hotel but usually
it has been deserved that they have mixture of performs.
It is seem that majority of foreign tourist stay in five star hotel minority in three star hotels or youth
hotels or guest house of the host families’
The demand of hospitality product influenced by the following factors;
• Transportation
• Tourist travel on a/c of going pilgrimage, educational tours, health care and sports etc.
Assuming that the break even occupancy is 60% for a 5 star hotel,
= 898 x 67.89
60
=1016.1
Details:
The propose hotel will be located at, Doddanekundi, Mahadepura, Rameshnagar post, Bangalore City in
Karnataka 560037 India. It takes 50 minutes to travel from Bangalore Airport.
The hotel is named as shining.
Front office
Front office is the main emphasis of the hotel. This directly or indirectly contacts the guest first. So the
appearances of the front office must be attractive. It is proposed to have a lobby with the one capsule life,
where will have a front office counter with accommodate the registration and reservation cash counter along
with some play hub for kids. And travel desk must be present nears the front desk.
Coffee shop
The coffee shop star is located in the ground floor next to the front office. It will have a number of 50
covers. The coffee shop is serving multi cuisine food, short s eats and meals. The proposed hotel is
expecting good business from the coffee shop.
Restaurant
The space is a specialty restaurant which serves authentic Indian delights and some oriental dishes and
having a capacity of 65 covers functioning from 6am to 10 am, 11:30 pm to 4 pm, and 6:30 pm to 11:30 pm
The restaurant will have round and square tables with the different theme and colors.
Bar
The bar Orion is in the form of a miniature pub. It consists of 40 covers.
Other features
Food buffet on seven days in a week in space but 6 days in galaxy and one day (Saturday) is ala-cart service.
The hotel has all modern security equipment and firefighting systems, in house laundry, travel desk with
concierge.
Room service
The proposed hotel will have 24 hours operating room service department. They are serving food and
beverage to the rooms according to the order of guests. A well modernized kitchen that can meet the
challenges.
Conference hall
There will be a conference hall with a seating capacity of pax at different seating styles. There would be an
additional facility such as stationary and a board, conference video calling. Overhead project would be
provided on demand. This would be situated in the business Centre. “Swarms” is the propose name for the
conference hall.
Banquet hall
There would be one banquet hall with a capacity of accommodating pax which would rent out for parties
function etc.
Types of rooms
1. Deluxe room:
This room has 360sqft sizes and come with king bed or twin bed for two people.
• 780sqft
• Air-conditioned
• Living/sitting area
• Living room is separated
• Living area is separated from bed by privacy wall
• 1760sqft
• Air conditioned
• Living/sitting area
• Dining area
• Living room is separated
PROJECT
Total cost of land for the hotel = Cost of land + Conveyance cost + Cost of
Development
= Rs. (871,200,000 + 130,680,000 + 87,120,000)
= Rs.1, 089,000,000 crores
LOCATION DODDANEKUNDI,
MAHADEPURA, BANGALORE
560037
DELUXE ROOMS 65
HR DEPARTMENT 400
CENTRALIZED AC 500
TOTAL 11000
KITCHEN 2000
GYM 750
TOTAL 14350
GUEST STAIRS 75
SERVICE STAIRS 75
TOTAL 11,820
GUEST STAIRS 75
SERVICE STAIRS 75
TOTAL 11,820
GUEST STAIRS 75
SERVICE STAIRS 75
TOTAL 11,820
GUEST STAIRS 75
SERVICE STAIRS 75
TOTAL 11,820
GUEST STAIRS 75
SERVICE STAIRS 75
TOTAL 11240
The new hotel project feasible as per the demand analysis should adopt a right marketing strategy in order
to capture a good market share of hospitality product outlined in earlier chapter needs to be from promoted
to attract tourists. The formula for market strategy concept says successful marketing it is necessary to look
into following 7 elements.
1. Place
2. Product
3. Price
4. Promotion
5. Process
6. Physical evidence
7. People
Marketing mix is a significant tool for creating the right marketing strategy and its implementation through
effective tactics. The purpose of a company’s marketing mix to control its making plan. An effective
marketing mix includes the 4 PS: product, price, place and promotion or variable are with the fold of the
organization and therefore here to be properly shaped to achieve marketing and company goals. The external
marketing force refused to us uncomfortable element. They are as follows:
Traders behaviour
Competitive behaviour
Government behaviour
The location decision influences the sensitivity of marketing decision. If we select suitable place for
constructing a hotel the on flow and inflow of tourist or user would not be described. A market manager
would find convenient to help policy making a suitable location development plan as the environment
condition can’t remain static.
2. Product
Hotel is a product which requires many mixes to be easily assemble this necessities designed for a suitable
product mix in true with the changing needs are requirements of users of the hotel services. Induction and
elimination processes are considers significant on the very context. The management of guest, beverages,
foods, telephone, property, operation maintenance energy or power can’t be uniform in all categories. The
product decisions are also influenced but the classification of ten hotels into different categorised.
3. Pricing
The major factor in market mix is pricing. Market mix is making of pricing decision. Though in the
hospitality business it difficulty to take decision regarding particular pricing strategy as number of times
faces problems of seasonal fluctuation. Still the hotel organization has to be very particular in adopting this
policy.
Hotel classification comities feels the hotel rates not be allowed to rise unchecked and accomplish this hotel
industry should be required to introduce internal.
Discipline to keep price at reasonable level, the pricing decision are besets with many problems. Thought
fixing the hotel tariff is just like pricing any product or service. The hotel market are have to be careful that
the owner. In the hotel industry the problem of the pricing fixation is more pronounced. The room tariffs are
of three types: the American plan, Modified American plan, European plan. The American plan includes
three full meals and rooms. Modified American plan includes the price of room and breakfast, lunch or
dinner. No meal are includes in room rates under European plan.
In making pricing decision it is also important that we are not under ourselves. In rate fixing and users
physiology and behaviour should also kept in mind. Some guests are found extremely sensitive to price level
and for them reduced rate would normally be a stimulant. In market mix pricing is an important factor. The
505 of total revenue is from sale of room. As the product is exclusive and offers a high standard, the pricing
will be little high. Room rates are quite reasonable. The room tariff of the proposed hotel is given:-
Tax = 7.5 %
4. Promotion
• Advertising
• Publicity
• Personal selling
• Sales promotion
Advertising
Today it is an important sources increasing business. It can be done through mainly travel guides, which are
available in market for tourist.
Newspaper and magazines play an important role in advertising.
Another factors is the boards and bummers on the side of the highways near cross roads, heart of the city,
residential areas etc.
Publicity
Publicity can be sponsoring events of public interests holding press meetings. The publicity the hotel is
achieved through the staff by their behavior and character. If a guest gets maximum pleasure or enjoyment,
he will certainly say his feelings to his relatives and friends and those who come to meet.
Some of the people selected to the hotel job for marketing. They should be very polite in their behaviors and
good looking. The language must be fluent and clear also. Both females and males are selected for this
purpose. They are supposed to go to companies and market for the hotel, their banquet hall for conference;
seminars or practices etc., the different sale tricks of the people will increase the profit of the hotel. General
journals can carry striking advertisements will turn the minds of the residents of it’s different types of tests
in different seasons based on menu of different states will attract people from different parts of the country.
Sales promotion
Guests who have reserved room will be given few pick up from airport/railway station and also it can make
the guest stay more pleasant and enjoyable. This is achieved by wishing the guests, having compliments like
pens, scribbling pads, match boxes etc. sweets and fruits can be given to the guests without charging wishing
the guest by sending cards on their birthdays, weddings anniversaries. It will automatically make a very
good impression on each guest about the hotel.
This all will help to increase the business of the hotel by providing simple facilities to the guest. There are
two alternative marketing strategies.
This is the market which is tested as a single unit for an aggregate market, despite the difference of everyone
in the market it can be adequately satisfied with one marketing mix. So the total market will be target of the
company. This kind of mass marketing is known as shot gun approach.
Riffle approach
In this the total market consists of several segments with different significant enough of that are marketing
mix will not satisfy everyone or even a majority of the market.
The strategy employees separate programs making activities. The advantage of target market is that the
seller will able to identify the market and can provide better following and products.
6. Physical evidence
Physical evidence means the environment in which the service or product is delivered with the physical or
tangible commodities and the situation where the firm and the customer interact. There are two types of
physical evidence. Which are:-
Peripheral evidence
It is actually possessed and taken away by the customer as a part of the purchase of the service by itself is of
no value.
Essential evidence
It cannot be possessed by the customer. For e.g. size and design, interior decoration, décor of the hotel. This
gives the customer a feeling about Bangalore. This meets customer satisfaction.
7. People
It is the most important ingredient in the marketing mix. People are the backbone of any organization. The
people are responsible for the designing of a product or service. While designing a product or serviced the
marketers need to have through knowledge about the customers likes, dislikes, behavior, attitudes etc. this
helps the marketers to get an overall idea about the customer’s choice interacts. They can earn a good profit
margin and eventually it will meet customers’ needs and offset ultimate customer satisfaction.
Target market
The proposed hotel is located in the hotel closely by and easily accessible to important places it is within
easy rich of all tourists and business Centre.,
The hotel will be equally beneficial to tourist and businessperson. The hotel caters for all kind of guests
providing excellent services.
CONCLUSION
The tourism industry in India is one of the fastest growing industries, earning precious foreign currency. As
rapid of growing population there is earning surplus purchasing power and the demand for the leisure
activities are developing so tourism industries are developing. Since the tourism industry is developing
people are travelling a lot so there is a recruitment of accommodation, food and beverage. As we all know
that India is a land of great diversity. It is a very rich in nature. One will find everything here. That is the
main reason that India is a major tourist attraction worldwide. But we fail to take advantage. The main
reason for the failure is poor marketing of the tourist product and poor infrastructure facilities available at
the destination.
Now a day’s even inbound tourism is witnessing a decreasing trend, to focus Bangalore as an international
tourist destination. A common tourism policy should be adopted throughout the state. Our infrastructure has
to be improved like road transportation, accommodation facilities, connectivity by air, all basic facilities etc.
Moreover a uniform taxation policy is required for foreign tourists. Measures should be taken for domestic
tourist to create confidence in them. The need of training is required for the work force who is dealing with
the tourist product. They are required to maintain high professional standards.
Education and training is needed for those who required. The government should be able to provide the
tourists all safety.
Travel agency, hotels and KTDC play an important role for promoting tourism in Bangalore. They are the
one who facilitates tourists and provides information to them. The working of the agency is to satisfy the
customer. But they need help from the government to promote tourism. The corporation from tourist and
local community is also required.
FINANCIAL VIABILITY
PROJECT PROFILE
NAME OF THE PROPOSED HOTEL SHINING
ROOM STATEMENT
DELUXE ROOMS 65
TARIFF STRUCTURE
DELUXE ROOMS 8,500
PROPOSED FACILITIES
COFFEE SHOP STAR
BAR ORION
HEALTH CLUB
TRAVEL DESK
2. Means of finance
Debt
(C) Subsidy = 50
COST OF LAND
Cost of land = per square Feet cost x total ground purchased
= 8000 x 108900
= Rs. 871,200,000 crores
Total cost of land for the hotel = Cost of land + Conveyance cost + Cost of
Development
= Rs. (871,200,000 + 130,680,000 + 87,120,000)
= Rs.1, 089,000,000 crores
TOTAL 15374.386
1 GENERAL MANAGER 1
2 F & b MANGER 1
3 F.O. MANAGER 1
4 EXECUTIVE CHEF 1
5 EXECUTIVE HOUSEKEEPER 1
6 CHIF ACCOUNTANT 1
7 STORE MANAGER 1
8 PURCHASE MANAGER 1
9 STORE SUPERVISOR 1
10 CHEF DE PARTIES 3
11 ENGINEER 1
13 CAPTAINS 6
14 STEWARDS 25
15 BANQUET MANAGER 1
16 ROOM BOYS 20
17 H.K. SUPERVISOR 5
18 SECURITY MANAGER 1
19 SECURITY GUARDS 14
23 ACCOUNT ASSOCIATES 5
24 RESTAURANT MANAGER 1
25 H.R MANAGER 1
26 ASST. H.R.M. 1
27 H.R. EXECUTIVE 1
30 COMMIS 20
31 COOKS 6
35 BELL BOYS 8
36 BELL CAPTAIN 2
37 DOOR KEEPER 3
38 FLORIST 3
TOTAL 176
SALES REVENUE
OPERATIONAL EXPENSES
77
Increase solvency
Increase goodwill
Easy loans
Cash discount
Regular payment of salaries and wages
DISADVANTAGES OF HAVING EXCESS WORKING CAPITAL
Idle funds
Unnecessary
High bad debts
Inefficient
Low return of investment (R.O.I) ➢ Value of shares may come down
Trade loans
Public deposit
Redeemable debenture
Redeemable preference shares
Equity share
Debit
Equity
c) subsidy 50.00
Total 6405.74
PROFITABILITY STATEMENT
Profitability is the primary goal of all business ventures. Without profitability the business will not survive in
the long run. So measuring current and past profitability and projecting future profitability is very important.
Profitability is measured with income and expenses. Income is money generated from the activities of the
business. For example, if crops and livestock are produced and sold, income is generated. However, money
coming into the business from activities likes borrowing money to not create income. This is simply a cash
transaction between the business and the lender to generate cash for operating the business or buying assets.
Sl. Items 1st year 2nd year 3rd year 4th year 5th year
No.
SOURCES OF CASH
USES OF CASH
Purchase of assets
Reduction or discharge of liability
Redemption of preference share capital
Payment of cash dividend to share holders
A. Cash flow Year ended Year ended Year ended Year ended Year ended
from 1st year 2nd year 3rd year 4th year 5th year
operation
activities
Adjustments for
Receivables
Proceeds from -
borrowings
Payment of
jointly controlled
entry
• Pricing decision
• Make or buy decision
• Product/sales mix
• Utilization of limiting factors
• Alternative methods of production
• Discontinuance of product line
• Expansion of capacity
• Profit planning
b) Fixed cost
6.Advertisement 211.33
Total 1463.88
c) Variable cost
Total 573.07
= 1463.88/3653.59 X 100
= 40.06%
= 40.06 X75/100
= 30.05 %
Average (A) 1st year 2nd year 3rd year 4th year 5th year
Coverage 1st year 2nd year 3rd year 4th year 5th year
(B)
COVERAGE RATIO
Debt coverage ratios 1st year 2nd year 3rd year 4th year 5th year
RATIO ANALYSIS
Particulars (in %) 1st year 2nd year 3rd year 4th year 5th year
Profitability ratios
Long term debt equity ratio 0.03 0.04 0.06 0.06 0.23
Bangalore is one of the business areas, tourist sectors of the city and the center of India’s
high-tech industry. It is growing day to day. As projected in market feasibility reports there
is a potential demand for a few new 5 star hotels. This project worked out the financial to be
located in Bangalore, Doddanekundi road.
The total cost of estimated at Rs. 6405.74. the facility included are-bar, restaurant, 24 hour
room service, coffee shop, banquet, conference hall, car parking, travel counter etc. as need
for such establishment. The hotel provides different types of room. The total number of room
is 121.
The source of finance are mainly through long-term loan from financial institution (SBI)
keeping a debt equity ratio of 0.61:1 and from the income and expenditure are worked out
taking the prevailing rate in similar establishment in Bangalore. The occupancy is assumed
65% in 1st year, gradually leading to level 85% in 5th year.
BOOKS:
WEBSITE:
• www.wikipedia.com
• www.bangaloretourism.com
• www.blrrealestate.com
ANNEXURE - 1
ANNEXURE – 2
(83870*8000)
GENERATORS 10.00
TRANSFORMERS 10.00
BOILERS 10.00
INSTRUMENTS 3.00
TOTAL 152.00
TOTAL 61.42
TOTAL 31.96
ITEMS NO’S*RATE/UNIT
TOTAL 35.17
ITEMS NO’S*RATE/UNIT
TOTAL 2.81
TOTAL 5.707
TOTAL 4.69
TOTAL 5.226
MISCELLANEOUS - - 0.20
TOTAL 1.4
FIXTURES/MISCELLANEOUS - - 0.75
TOTAL 2.13
ANNEXTURE- 4J BANQUET
FIXTURES/MISCELLANEOUS - - 1.25
TOTAL 4.06
FIXTURES - - 0.90
TOTAL 3.33
FIXTURES/MISCELLANEOUS - - 2.20
TOTAL 3.64
ITEMS 2.00
COUNTER 0.20
SOFAS 3.50
MISCELLANEOUS 2.00
TOTAL 10.85
FIXTURES/MISCELLANEOUS 1.5
TOTAL 5.53
MISCELLANEOUS 0.20
TOTAL 0.58
NAPKINS 65 60 0.039
TOTAL 1.95
TOTAL 0.75
TOTAL 1.52
TOTAL 0.89
TOTAL 35.4
TOTAL 0.9
BROOMS 35 60 0.02
MISCELLANEOUS 1.00
TOTAL 6.23
MISCELLANEOUS 80.22
TOTAL 5373.46
24 RESTAURANT 01
MANAGER
=5.52*365
= 2016.62
=3.57*365
=3.15*365
= 1149.75
=0.35*365
= 127.75
=62000*365
= 226.30 LAKHS
YEAR OCCUPANCY% REVENUE AT TOTAL(RS.IN
OCCUPANCY%PER LAKHS)
YEAR
1 65% 226.30*65/100 147.09
=40000*365
= 146.00 LAKHS
YEAR OCCUPANCY % REVENUE AT OCCUPANCY % TOTAL (IN
PER YEAR LAKHS)
=32000*365
= 116.80 LAKHS
YEAR OCCUPANCY% REVENUE AT TOTAL (IN
OCCUPANCY %PER LAKHS)
YEAR
I 65% 116.80*65/100 75.92
=60500*365
= 220.82 LAKHS
YEAR OCCUPANCY% REVENUE AT TOTAL (IN
OCCUPANCY %PER LAKHS)
YEAR
=15000*365
= 54.75 LAKHS
YEAR OCCUPANCY% REVENUE AT TOTAL (IN
OCCUPANCY LAKHS)
%PER YEAR
I 65% 54.75*65/100 35,58
=75000*365
= 273.75 LAKHS
YEAR OCCUPANCY% REVENUE AT TOTAL (IN
OCCUPANCY %PER LAKHS)
YEAR
I 65% 273.75*65/100 177.93