2022-11-20

Incident: 849715 / 2022 - Issue of upload assets through

LTMC
ID 002075129400008497152022
Customer 1234388 - Suez Steel Company
Installation 0021224193 - SAP S/4HANA PRIV. CL. ED.
System PS4 - PS4SUZ
Component Master Data (FI-AA-AA-A)
Status Customer Action
Priority Very High
Estimated Automatic Confirmation Date 20.12.2022

Communication
12.11.2022 23:11:01 CET - Problem Description: ahmed wahdan (S0023452553)

Product Area selected: ABAP platform

Product Function selected: Administration Tools > Print and Output Management
Component selected (Manual Selection): BC-CCM-PRN

--- Steps to Reproduce ---

NOTE TO SAP SUPPORT: I give my approval for SAP Support to reproduce the issue described, while connected to
my impacted non-production environments, using any steps provided in the description below or provided later, even if
the steps result in a change being made, until the issue is closed.

--- Description ---

Dear SAP,
Kindly advise as we are trying to upload assets through LTMC and we are facing error message number AA518
although mapping of Depreciation Keys is correct and we are already using the standard depreciation keys.

13.11.2022 15:06:00 CET - Info for Customer: SAP

Dear Ahmed Wahdan ,

I'd like to inform you, that I have forwarded your incident to another support component. My colleagues on
that team will be contacting you shortly.

Best regards,

Krisztina
SAP Support

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2022-11-20

15.11.2022 02:17:25 CET - Info for Customer: SAP

Dear Customer,

Your incident has just arrived at Asset Accounting team.

For your issue, could you please provide the LTMC upload file for a further checking?

Usually error AA518 is caused by missing entries for some areas in the upload file.

For further check, it would be better if you can provide a test data dictionary of BAPI
BAPI_FIXEDASSET_OVRTAKE_CREATE to see whether error exist for the BAPI.

Thanks & Best regards,

Kaspar

SAP Support

15.11.2022 07:31:54 CET - Info for Customer: SAP

Your interaction with SAP Support

Contact name: ahmed wahdan

Channel: Email

Interaction summary:

• Requester name:L Ahmed Wahdan

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2022-11-20

Request: Status update

• Business impact: NA

• Additional comments: Informed that the incident is in customer action status

Contact name: ahmed wahdan

Contact phone: Not provided

15.11.2022 10:56:05 CET - Info for SAP: ahmed wahdan (S0023452553)

Dear SAP,
Kindly find the link for the LTMC Upload file requested.
https://drive.google.com/file/d/18p-RkHG0miM__pTBD0dZ5OnfN-fLWUwZ/view?usp=sharing

15.11.2022 10:56:06 CET - Business Impact: ahmed wahdan (S0023452553)

live

15.11.2022 15:39:53 CET - Info for Customer: SAP

Dear Customer,

Please be informed our Colleagues are still working on your issue.

Kind Regards,

SAP Product Support

20.11.2022 05:53:45 CET - Info for Customer: SAP

Your interaction with SAP Support

Contact name: ahmed wahdan

Channel: Email

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2022-11-20
Interaction summary:

Requester : Mr. Mohammed

Request : To raise the priority to very high

Business Impact :
1- It is a production system
2- We are in final phase of going live but we can’t close the month because the FI module can’t be closed
without the asses so FI mainly and consequently all other modules will stop
3- Financial loss couple of millions for the delay ( we are talking about an X billions business this is no 2
company in Egypt in steel industry)
4- No manual workaround
5- We have over 600 users in the system
6- We have raised the ticket last Friday so we are about 7 days delay

Additional comments : Raised the priority to very high for assistance.

20.11.2022 08:13:11 CET - Info for Customer: SAP

Dear customer,

Please be informed that this incident has been forwarded to the development support level. Our colleague will
contact you later.

Regards,

Andy

SAP support

20.11.2022 08:17:01 CET - Info for Customer: SAP

Dear customer,

Please be informed that this incident has been forwarded to the development support level. Our colleague will
contact you later.

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2022-11-20

Regards,

Andy

SAP support

20.11.2022 08:30:11 CET - Info for Customer: SAP

Dear Customer,

please open the relevant system with valid logon data.

Please tell us also, which example we can check in which system ? Can we use the example, given in the
attachment ?

Please also have in mind, that LTMC upload issues with assets are in most cases more a matter of handling
or consulting and are normally not covered in the weekend support.

Nevertheless we will check your issue as soon as possible, when the connection with valid logon data is
ready.

Best regards,

Klaus Moser

20.11.2022 08:41:48 CET - Info for Customer: SAP

Your interaction with SAP Support

Contact name: ahmed wahdan

Channel: Email

Interaction summary:

Requester : Mr. Mohammed

Request : Status update

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2022-11-20

Business Impact :
Additional comments : Advised incident is in Customer action status.

Contacts

Secondary
Role Name Time Zone Primary Phone E-Mail
Phone

ahmed wahdan omar.saad@solex.

Reporter Centra +20-
(S0023452553) tech

ahmed wahdan omar.saad@solex.

System Opener Centra +20-
(S0023452553) tech

Attachments

File Name Description File Type File Size Created By Created On

APPLICATION/VND.
Assets Case ahmed wahdan 15.11.2022
LTMC upload file MS- 44.7 MB
1.xml (S0023452553) 10:56:09 CET
SPREADSHEETML

Action Log

Changed On Changed At Changed By Action Old Value New Value

Saturday ahmed wahdan

23:11:01 CET Status Not Sent to SAP Sent to SAP
12.11.2022 (S0023452553)

0020751294
ahmed wahdan
23:11:01 CET Incident created 0000849715
(S0023452553)
2022

ahmed wahdan
23:11:01 CET Component BC-CCM-PRN
(S0023452553)

Sunday In Processing by
15:02:10 CET SAP Status Sent to SAP
13.11.2022 SAP

Memo/Text Info for

15:06:04 CET SAP
changed Customer

15:06:04 CET SAP Component BC-CCM-PRN FI-AA-AA-A

Tuesday Memo/Text Info for

02:17:31 CET SAP
15.11.2022 changed Customer

In Processing by
02:17:31 CET SAP Status Customer Action
SAP

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2022-11-20
Memo/Text Info for
07:31:54 CET SAP
changed Customer

ahmed wahdan
10:56:09 CET Status Customer Action Sent to SAP
(S0023452553)

ahmed wahdan
10:56:09 CET Priority changed Medium High
(S0023452553)

Memo/Text
11:07:38 CET SAP Business Impact
changed

Memo/Text
11:07:38 CET SAP Info for SAP
changed

In Processing by
11:07:38 CET SAP Status Sent to SAP
SAP

Memo/Text Info for

15:39:53 CET SAP
changed Customer

Sunday Memo/Text Info for

05:53:45 CET SAP
20.11.2022 changed Customer

05:53:57 CET SAP Priority changed High Very High

Memo/Text Info for

08:13:11 CET SAP
changed Customer

Memo/Text Info for

08:17:01 CET SAP
changed Customer

Memo/Text Info for

08:30:11 CET SAP
changed Customer

In Processing by
08:33:30 CET SAP Status Customer Action
SAP

Memo/Text Info for

08:41:48 CET SAP
changed Customer

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