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Effective Communication 1
Effective Communication 1
Introduction:
Objectives:
COMMUNICATION PROCESS:
The Communication Process:
Sender: The sender is the person initiating the communication by formulating and
transmitting a message.
Message: The message is the information, idea, or emotion that the sender intends to convey.
Encoding: The process of converting the message into a suitable form for communication,
such as spoken words, written text, or visual cues.
Channel: The medium through which the encoded message is transmitted, such as face-to-
face conversation, email, or phone calls.
Receiver: The receiver is the individual or group who receives the message from the sender.
Decoding: The process of interpreting and understanding the message by the receiver.
Feedback: Feedback is the response given by the receiver, indicating their comprehension
and perception of the message.
Types of Communication:
1. Verbal Communication: This involves the use of spoken or written words to convey
information and ideas. It includes face-to-face conversations, lectures, presentations, and
written communication like essays and reports.
2. Non-Verbal Communication: Non-verbal communication relies on body language, facial
expressions, gestures, and tone of voice to convey emotions and additional meaning. It plays
a significant role in understanding people's true feelings and attitudes.
4. Visual Communication: Visual communication uses images, graphs, charts, and other
visual aids to convey information effectively. It is often used in presentations and helps in
presenting complex data in a more accessible format.
b. Listening Barriers: Poor listening skills, distractions, and lack of attention can hinder
understanding.
c. Emotional Barriers: Strong emotions like fear, anxiety, or anger can distort the intended
message.
d. Cultural Barriers: Differences in cultural norms and communication styles can create
misunderstandings.
e. Physical Barriers: Environmental factors, noise, and distance can disrupt the
communication process.
Communication is a vital skill that shapes our personal and professional lives. By
understanding the communication process, recognizing different communication types, and
overcoming barriers, individuals can develop into proficient communicators.