HOUSEKEEPING NC II

ASSESSMENT

NAME: _____________________________________ DATE: __________ SECTION: __________

I. Instruction:Read it carefully and Check the circle of the correct answer.

1. 5S stands for 
○ Sort, Set, Shine, Standardize and Sustain 
○ SSSSSimple cleaning 
○ Shine, Spotless, Sanitize & Safety on Saturdays
2. Shine is about 
○ Making sure the paint on all new machines shines like the bosses car
○ Making sure there is no dirt on the floor 
○ Keeping the plant clean and making it easier to clean
3. Who is responsible for 5S 
○ Cleaning team and maintenance 
○ Operators and cleaners 
○ Cleaners, operators, maintenance and management
4. Sort is when you 
○ Put all the tools away by how big they are 
○ Is when you only have exactly what you need on the plant floor 
○ Making sure all the tools in the bakery have a home
5. We do 5S 
○ To make the plant a more efficient and safer place to work 
○ Because our supervisors tell us we need to 
○ To make the plant look good for when headquarters visit
6. Which one of these best describes 5S 
○ Nothing out of place and nothing missing 
○ A place for everything and everything in its place, identified and ready for use 
○ A home for everything
7. Where to do 5S 
○ 5S is best only done on the plant floor 
○ 5S is best done in areas that are messy 
○ 5S is best done on the plant floor, maintenance, shipping and offices
8. When to do 5S 
○ 5S is best done every day as part of good practices 
○ 5S is best to be done when the plant is not busy 
○ 5S is best done at the end of the day or before a shutdown
9. In your own room, you begin to segregate which items are for keeps and which are for wastebasket.
○ Sort
○ Standardized
○ Sustain Set
10. It means putting the necessary items in their respective places and providing easy access, and it also entails
putting every necessary item in good order, focusing on efficient and effective storage methods.
○ Sort
○ Standardized
○ Sustain Set

II. Please check the correct answers of the following statement:

1. Housekeeping can be left to maintenance staff. __ True __ False

2. Good housekeeping can help prevent: __ Trips and falls __ Fires __ Punctures __ Colds
3. Good housekeeping includes identifying electrical hazards such as extension cords and overloaded circuits.
__ True __ False
4. Dust or lint build up on machinery or work surfaces is not a safety hazard. __ True __ False
5. A neat and clean work area helps improve emergency response. __ True __ False
6. The housekeeping department has the Largest of employees. __ True __ False
7. The following is not part of the guest room cleaning sequence
__Load the housekeeping cart with supplies __Dust, vacuum and empty trash
__Post chargest to guest folio __Restock amenities
8. A Security provides linen supplies for room attendants and stocks guest room floor closets.__ True __ False
9. When a guest arrives at a hotel, he or she wants to be greeted by a clean, comfortable, and safe place to
stay. The majority of these items are under the control of the executive housekeeper and the:
__Housekeeping staff __Maintenance staff __Front office staff __Security Staff
10. Typically the housekeeping department has the largest number of employees but is the least costly to
operate. ___True ___False
III. Multiple Choice
Directions: Read the statement carefully then circle the best answer from the given options.

1. How many pieces of bedsheet was used to make the bed?

a. 1 b. 2 c. 3 d. 4
Who gives the assignment in the daily housekeeping?
a. receptionist b. owner c. floor supervisor d. customer
2. What do you call the bed linen that is used to cover and protect the pillows?
a. bedspread b. pillow case c. duvet d. pillow cover
3. In hotel industry, to maintain business sustainability, it is important to follow
a. standards set b. trends c. customer satisfaction d. customer requests
4. The process of fixing and preparing the bed ready for use.
a. making up of bed b. folding the bed c. bed fixture d. bed frame
5. A type of linen that protects the bed mattress against blood stains and urine.
a. Mattress b. bed pad c. fitted sheets d. blanket
6. A process of changing bedding and cleaning mattresses for comfortable stay.
a. cleaning b. washing c. replenishing d. vacuuming
7. A fabric case filled with deformable or resilient material, used for sleeping on.
a. bedding b. pillow c. pillow case d. blanket
8. A tool used to dust an entire mattress with baking soda.
a. Strainer b. cloth c. colander d. table napkin
9. A linen that protect the pillows.
a. Pillow b. blanket c. dusting d. pillow slip and pillow case
10. . First to remove in cleaning the mattress.
a. Dust b. chair c. Odor d.. side table
11. It is a vital pre- requisite for effective performance within industry.
a. Industry knowledge b. Tourismb. c. Political Issues d. tourism Industry
12. The Task that need to be done at least once day.
a. Weekly clean b. Periodic Cleaning c.Team Cleaning d. Daily Clean
13. The specific task given by a supervisor in that day that requires extra attention.
a. Weekly clean b. .Task of the day c.Team Cleaning d. Daily Clean
14. These are areas or items that need to be cleaned weekly.
a. Weekly clean b. Periodic Cleaning c. Team Cleaning d. Daily Clean
15. This means that there will be a team of people each with their own task working in the same area at once.
a. Weekly clean b. Periodic Cleaning c.Team Cleaning d. Daily Clean
16. Tasks that are done on a regular periodic basis.
a. Weekly clean b. Periodic Cleaning c.Team Cleaning d. Daily Clean
17. The backbone for the economic growth.
a. Industry knowledge b. Tourism c.Political Issues d. tourism Industry
18. Involves all activities that take people away from their usual place of residence for any reason.
a. Conflict of Interest b. Politic Issues c.Tourism d. tourism Industry
19. It is one to do with government or politics.
a. Conflict of Interest b. Politic Issues c.Tourism d. tourism Industry
20. A situation in which the concerns or aims of two different parties are incompatible.
a. Conflict of Interest b. Politic Issues c.Tourism d. tourism Industry
21. A simple words that means “ maintaining a house on a daily or long term basis.
a. Personal Hygiene b. Personal Skills c.Communication Skills d. Housekeeping
22. Responsible to supervise and inspect the work of assigned room/ public area attendant.
a. Linen Room Attendant b. Storekeeper c.Night Shift Attendant d. Floor Supervisor
23. The abilities possessed by a person which are deemed to be their strenghts or weaknesses.
a. Personal Skills b. Interpersonal Skill c. Traits d. Communication Skills
24. A place where lost items are stored to await retrieval by their owners.
a. Flower Room b. Lost and Found c.Tailor Room d. Uniform Room
2 5. Space that can be occupied or where something can be done, especially viewed in terms of whether there
is enough.
a.Rooms b. Corridors c.Bedroom d. Toilet

Note:Read it carefully and Please do not forget to write your nameThank you and God Bless!!

Prepared By:
LARA MELISSA M. TABAMO
Subject Teacher