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Food hygiene knowledge and practice of consumers in Poland and in Thailand


- A survey

Article  in  Food Control · September 2017


DOI: 10.1016/j.foodcont.2017.09.022

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Food Control 85 (2018) 76e84

Contents lists available at ScienceDirect

Food Control
journal homepage: www.elsevier.com/locate/foodcont

Food hygiene knowledge and practice of consumers in Poland and in


Thailand - A survey
Marzena Tomaszewska a, Joanna Trafialek a, Pornsiri Suebpongsang b,
Wojciech Kolanowski c, *
a
Warsaw University of Life Sciences, Faculty of Human Nutrition and Consumer Sciences, Nowoursynowska str. 166, PL-02-787 Warsaw, Poland
b
Chiang Mai University, Faculty of Agriculture, 239 Huay Keaw Road, Chiang Mai 50200, Thailand
c
Siedlce University of Natural Sciences and Humanities, Faculty of Natural Sciences, Department of Dietetics and Food Assessment, Prusa str. 14, PL-08-110
Siedlce, Poland

a r t i c l e i n f o a b s t r a c t

Article history: The aim of this study was to assess and compare the knowledge of Polish and Thai consumers regarding
Received 21 July 2017 the causes of food poisoning and hygienic practices during the preparation of food at home. A ques-
Received in revised form tionnaire was prepared on the basis of Codex Alimentarius guidelines. It consisted of 15 questions related
14 September 2017
to consumers' knowledge of food poisoning causes, and 20 questions related to the consumers' food
Accepted 20 September 2017
hygiene practice during the preparation of meals at home. Six hundred questionnaires were collected,
Available online 21 September 2017
300 in Poland and 300 in Thailand. The results were subjected to statistical analysis. In Thailand, con-
sumers showed significantly lower levels of food hygiene knowledge than in Poland. However, both
Keywords:
Consumers
Polish and Thai consumers had incomplete knowledge of the causes of food poisoning and, in many
Food hygiene cases, their food hygiene practice during food preparation and consumption was inaccurate. None of the
Food safety consumers responded correctly to all the questions concerning food hygiene knowledge. In the case of
Food hygiene practice food hygiene practice, nearly total correct responses were noted only in the cases of washing hands after
using the toilet, and the risk of drinking raw water from open air lakes and reservoirs. Some other el-
ements of food hygiene practice were incorrectly stated in both countries, e.g. food defrosting, storage of
cooked food at room temperature, and hand washing after handling raw, unwashed foods. Further
research on consumers' food hygiene knowledge and practice should be conducted, and better food
safety education should be organised independently of country of origin, education level and age. The
results of this study could play an important role in the prevention of food poisoning by indicating which
areas of consumers’ food hygiene knowledge and food hygiene practice during food preparation at home
should be strengthened by educational activities.
© 2017 Elsevier Ltd. All rights reserved.

1. Introduction toxins from raw molluscs.


Food-related health problems occur both in developing and
Food poisoning is usually caused by bacteria, viruses, parasites developed countries. The European Food Safety Authority indicated
and chemicals entering the human body through the consumption that, in 2015 in the EU, 45,875 cases of food poisoning were re-
of contaminated food and water. Food poisoning can lead to long- ported, which caused 3892 hospitalisations and 17 deaths (EFSA,
term disability and even death. The most common symptom of 2016). France, followed by Poland, Germany and Lithuania re-
food poisoning is diarrhoea, which annually affects ca. 550 million ported the highest number of cases (around 60% of all reported
people worldwide and causes ca. 230,000 deaths per annum (WHO, cases). Food poisoning is even more of a problem in tropical
2015). Examples of high risk food include undercooked food of countries, such as in Thailand, where annually 120,000 cases were
animal origin, fruit and vegetables contaminated with faeces, or reported (FAO/WHO, 2004; Minami et al., 2010).
Food poisoning is a serious public health problem. Martins,
Hogg, and Otero (2012) pointed out that the total costs associated
with food poisoning in the USA amounted to almost $152 billion
* Corresponding author.
E-mail address: wojciech.kolanowski@uph.edu.pl (W. Kolanowski).
annually. This includes medical care costs, lower quality of life

https://doi.org/10.1016/j.foodcont.2017.09.022
0956-7135/© 2017 Elsevier Ltd. All rights reserved.
M. Tomaszewska et al. / Food Control 85 (2018) 76e84 77

(including reduced labour productivity) and reduced life variants of responses. In the food hygiene knowledge section, re-
expectancy. spondents were asked to determine to what extent they agreed
A significant percentage of all food poisoning cases takes place with a particular statement e on a scale ranging from “strongly
in single households (EFSA, 2016). However, more research has agree” to “strongly disagree”. In the food hygiene practice section -
focused on the knowledge and behaviour of employees involved in the scale varied from “definitely yes” to definitely not”. The re-
food production than on those who prepare meals at home (Abdul- sponses were scored on a scale from 1 to 5. In the food hygiene
Mutalib et al., 2012; Akabanda, Hlortsi, & Owusu-Kwarteng, 2017; knowledge section, a score from 1 - “strongly agree” to 5 - “strongly
Al-Shabib, Mosilhey, & Husain, 2016; Burke, Young, & Papado- disagree” was to be assigned to all 15 statements. In the food hy-
poulus, 2016; Campos et al., 2009; Hassan & Dimassi, 2014; Martins giene practice section, a score ranging from 1 - “definitely yes” to 5 -
et al., 2012; Sharif, Obaidat, & Al-Dalalah, 2013). Salmonella “definitely not” was to be assigned in the case of questions 1 to 7.
contamination is a great food safety problem, especially with re- For questions 8 to 20 the scale direction was changed, i.e. from 1 -
gard to food products of animal origin. Therefore consumers should “definitely not” to 5 - “definitely yes”. To verify responses some
avoid consumption of raw or undercooked products such as meat questions were very similar e.g. questions 13 and 15 in the section
ye, and Salvat (2005) found
or eggs. Cardinale, Perrier Gros, Tall, Gue of consumers’ knowledge and questions 1 and 9 in the section of
that the risk of salmonella infection increased when fresh vegeta- food hygiene practice. In all questions the highest score, relating to
bles were not washed and peeled during meal preparation. Many the most correct response, was 1 and the lowest one (the least
studies concerning food handling by consumers at home, ad these correct) was 5. The responses were converted into scores from 1 to
often reveal non-compliance with food hygiene principles during 5. Scores 1 and 2 were counted as correct responses (1 e correct
meal preparation were published (Badrie, Gobin, Dookeran, & with great conviction, 2 e correct without conviction). Scores 3 and
Duncan, 2006; Langiano et al., 2012). Nevertheless, the authors above were counted as incorrect responses. The questionnaire was
have been unable to find any literature comparing knowledge of verified during a pilot test on small group of consumers in order to
the causes of food poisoning and good household food processing eliminate mistakes and inaccuracies.
practice among consumers from the EU and Asian countries. The consumers who participated in the study were randomly
Therefore, it was decided to contribute to the body of knowledge in selected. Questionnaires were distributed among persons
this area. encountered in facilities open to the public such as universities,
Poland and Thailand are often visited by foreign tourists. In shopping centres and chain restaurants. Questionnaires were
particular, Thailand is a very popular tourist destination for visitors collected by the first and second author of this paper in Poland, and
from all over the world, and one of its attractions is local food by the second and third author of this paper in Thailand. The in-
(Chavarria & Phakdee-auksorn, 2017; Poolklai, 2015; Sirigunna, terviewers were trained about the methodological assumptions of
2015). Nevertheless, it is generally agreed that food is one of the the study. During the completion of the questionnaire, the in-
health risk factors associated with international tourism (Lepp & terviewers were present to resolve any doubts that consumers
Gibson, 2003). Sirigunna (2015) indicated, that in Thailand there might have. The survey was anonymous. The completed ques-
were many cases of food poisoning among tourists caused by tionnaires were put into a box. Identity numbers were assigned to
consuming either unsafe food or water. It was rare for food each questionnaire. The study was conducted in Poland and
poisoning incidents to occur in four and five star hotels and res- Thailand in the years 2016 and 2017. Six hundred questionnaires
taurants, or during well organized trips; most often they were the were collected, 300 in Poland and 300 in Thailand.
result of the consumption of low-priced street-vended food, pre-
pared with poor attention to adequate food hygiene practice. 2.1. Statistics
Nevertheless, some tourists enjoy travelling by themselves, and
eating and drinking local e usually street-vended e food and drinks The percentage of correct responses was calculated both for the
(Wongleedee, 2013). section about hygiene knowledge and for the section about food
Reducing the risk of food poisoning depends not only on the hygiene practice. Descriptive statistics such as mean scores, me-
maintenance of adequate food hygiene practice by food pro- dian, mode, kurtosis, and standard deviation (SD) were calculated
fessionals, but also on the behaviour of consumers when purchas- to interpret the results. To verify the relationship between the re-
ing food, and their attitude to food safety and hygiene during food sults obtained in both countries and to determine the impact of
preparation. Accordingly, the aim of this study was to assess and factors such as country, gender, age, level of education, and place of
compare Polish and Thai consumers knowledge of food poisoning origin on the response scores the ANOVA-test was applied. The
causes and food hygiene practice during the preparation of food at Spearman correlation coefficient was calculated in order to deter-
home. mine the relation of the knowledge of Thai consumers and Polish
consumers and their food hygiene practice. All tests were done
2. Material and method using Statistica 12 software. Significance was identified when
p < 0.05.
The study was conducted using a specially designed question-
naire prepared on the basis of Codex Alimentarius (CA) general 3. Results
principles of food hygiene (CCFH, 2003). The questionnaire con-
sisted of three sections: the first contained 15 statements relating The demographic characteristics of consumers’ groups is given
to consumers' knowledge of the causes of food poisoning. The in Table 2.
second section contained 20 questions relating to the consumers’
food hygiene practice during the preparation and the consumption 3.1. Consumers’ knowledge of food poisoning causes
of meals at home (Table 1).
The third section contained questions concerning the de- The knowledge of those surveyed regarding sources of food
mographic and social affiliation of respondents i.e. gender, age, poisoning was imperfect. Polish consumers provided significantly
education level, inhabitancy (place of origin), which characterised better responses than Thai consumers to 7 questions. Thai con-
those surveyed. sumers showed better hygiene knowledge in the case of 3 ques-
The scoring of questions was based on the Likert scale, with 5 tions. Responses to 5 questions showed no significant
78 M. Tomaszewska et al. / Food Control 85 (2018) 76e84

Table 1
Questions asked consumers during survey and abbreviations of each question used in figures and tables showing the results.

Section I e consumers' food hygiene knowledge (K) Abbreviation

K1 Food poisoning is caused by pathogenic microorganisms pathogens


K2 Some toxins produced by microorganisms that cause food poisoning are resistant to heat during food heating toxins
K3 Drinking raw (unprocessed) milk poses a high risk of food poisoning raw milk
K4 Consuming raw eggs poses a high risk of food poisoning raw eggs
K5 Consuming raw or undercooked meat poses a high risk of food poisoning raw meat
K6 Consuming raw, unwashed vegetables poses a high risk of food poisoning unwashed
vegetables
K7 Consuming raw, unwashed fruits poses a high risk of food poisoning unwashed fruits
K8 Persons who come in contact with food, but not respect hygienic practices, may be the source of microbiological contamination of food hygienic practices
K9 Well-cooked food is free from pathogenic microorganisms cooked food
K10 Food consumption, which was kept at room temperature for 12e24 h after cooking, poses a high risk of food poisoning room storage
K11 Defrosting food at room temperature poses a high risk of food poisoning defrosting
K12 Drinking pasteurized milk does not pose a risk of food poisoning pasteurized milk
K13 Storage of food at refrigerator will slow down the growth of microorganisms, thereby decreases the possibility of food poisoning. cool storage
K14 Drinking raw (uncooked) water from open air reservoirs, river or lakes, without additional treatment, such as cooking or adding chlorine, poses a raw water
high risk of poisoning
K15 Consumption of food stored in the refrigerator for 2e3 days does not pose the risk of food poisoning refrigerator
Section II e consumers' food hygiene practice during food preparation and consumption (P)
P1 Do you wash raw fruits and vegetables in tap water before eating? fruits/vegetables 1
P2 Do you wash your hands with soap and water before preparing your meal? meal preparing
P3 Do you wash your hands with soap and water before eating? before eating
P4 Do you wash your hands with soap and water after handling unwashed fresh vegetables? unwashed
vegetables
P5 Do you wash your hands with soap and water after using the toilet? toilet
P6 Do you wash your hands after touching animals? animals
P7 When shopping, do you pay attention to the shelf life of the products? shelf life
P8 Do you defrost food by leaving it at room temperature? defrosting
P9 Do you eat fresh fruits and vegetables without washing them? fruits/vegetables 2
P10 Do you only wipe fresh fruits and vegetables before eating instead of washing them? wiping
P11 Do you, e.g. being on a trip, pick up vegetables or herbs from the ground and eating them without washing? picking up
P12 Do you eat raw eggs? raw egs
P13 Do you eat the soft-boiled eggs (yolk is liquid)? soft egs
P14 Do you eat raw meat? raw meat
P15 Do you eat undercooked meat (red in the middle)? undercooked
P16 Do you drink raw cow or goat milk? raw milk
P17 Do you eat cooked meals that have been stored at room temperature longer than 6 h? room temperature
P18 Do you eat food that looks stale in restaurant or street-vended? stale food
P19 Do you drink raw water from open air reservoirs, rivers or lakes without cooking? raw water
P20 Do you sometimes eat foods such as: meat, rice, pasta with hands from a large dish common to several people? hands

Table 2
Demographic characteristic of consumers’ groups, %.

Characteristics Poland Thailand

Gender Women 60 56
Men 40 44
Age below 25 years old 25 23
26e39 28 29
40e59 24 24
over 60 years old 23 24
Education level primary and secondary 44 70
higher 56 30
Inhabitancy (place of origin) big cities (over 500,000) 42 29
medium and small cities 35 49
villages 23 22

differentiation in consumers’ food hygiene knowledge between regarding pathogens in food, the safety of drinking pasteurized
responders from the two countries. The average score for 15 milk and the risk of drinking raw water from open air reservoirs
questions in this section was slightly higher in Poland (2.03) than in and lakes. On the other hand, Polish consumers showed signifi-
Thailand (2.34). Fig. 1 presents the percentage of correct responses cantly higher knowledge than Thai consumers in the case of
in the section of hygiene knowledge. Consumers in Poland and questions K2, K4-8 and K11 regarding the risks arising from the
Thailand showed similar and high knowledge (82e96% correct heat resistance of toxins; the consumption of raw eggs, raw meat,
responses) in the case of questions K1, K13 and K14 regarding unwashed vegetables and fruit; and poor food hygiene during food
pathogens in food, cool storage of food and the risk of drinking raw preparation and food defrosting at room temperature.
water from open air reservoirs and lakes. The results of applying descriptive statistics measures to the
Thai consumers showed a very high level of food hygiene consumers’ food hygiene knowledge scores are presented in
knowledge (over 90% correct responses), significantly higher than Table 3. Among consumers in Poland, the highest proportion of
Polish consumers, in the case of questions: K1, K12 and K14, correct responses was found in the case of question K8 regarding
M. Tomaszewska et al. / Food Control 85 (2018) 76e84 79

100
* * *
90 *
*
80 * * *
*

Correct responses, %
70
60
50 95 94 96
90 8993
83 79 84 82
40 79 79 76 *
71 70
65 62 66 61 6260
30 58
Poland
47 47
20 39 37 Thailand
33
27
10 20 19
0
s s k s t s ts s e k r r
g en xin mil egg mea able rui tice food rag ting mil rage ate ato
o :t o w w e t f c d t o os d t o w e r
th a a a w d
g he pr ke a s ef r e l s aw rig
pa K2 3: r 4: r 5: r ve m riz r f
1: K K K e d was nic coo roo 1: d teu coo 14: : re
K s h un gi e 9 : : 1 a s 3 : K 5
a 0 K :p 1 1
w 7: hy K
K
1 K K
: un K 8: 12
6 K K
K
Fig. 1. Percentage of correct responses on questions regarding consumers' food hygiene knowledge (K).

Table 3
Descriptive statistics measures concerning consumers’ hygiene knowledge. ns - not significant.

No. Question abbreviation Country Mean Median Mode Mode % Kurtosis SD Gender Age Education Inhabitancy

ANOVA p value

K1 pathogens Poland 1.70 1.00 1.00 50.7 1.56 0.86 0.000 0.002 0.000 ns
Thailand 1.51 1.00 1.00 53.3 0.55 0.58 ns 0.003 0.000 0.000
K2 toxins Poland 1.81 2.00 1.00 47.3 1.07 0.97 ns ns ns ns
Thailand 2.50 3.00 3.00 51.1 0.87 0.64 ns 0.053 ns 0.000
K3 raw milk Poland 2.97 3.00 4.00 30.5 1.17 1.29 ns ns ns ns
Thailand 3.00 3.00 4.00 33.3 0.96 0.91 ns ns ns 0.000
K4 raw eggs Poland 1.91 2.00 1.00 46.6 0.61 1.12 0.000 ns 0.008 ns
Thailand 3.06 3.00 3.00 37.8 0.77 0.84 ns 0.000 ns 0.001
K5 raw meat Poland 1.73 1.00 1.00 53.0 1.52 0.97 0.041 ns ns ns
Thailand 2.99 3.00 3.00 58.5 0.72 0.75 ns ns 0.001 0.001
K6 unwashed vegetables Poland 1.84 1.00 1.00 50.3 0.93 1.08 ns ns ns ns
Thailand 2.50 3.00 3.00 45.9 0.41 0.79 ns ns ns 0.001
K7 unwashed fruits Poland 1.97 2.00 1.00 46.6 0.27 1.19 ns ns 0.034 ns
Thailand 2.43 2.00 2.00 53.3 0.68 1.00 ns ns ns ns
K8 hygienic practices Poland 1.36 1.00 1.00 73.8 9.69 0.73 0.012 0.018 0.004 ns
Thailand 2.26 2.00 2.00 48.1 0.48 0.72 0.000 0.024 0.000 0.003
K9 cooked food Poland 2.11 2.00 2.00 41.9 0.31 0.99 ns ns ns ns
Thailand 2.13 1.00 1.00 53.3 0.98 1.33 0.042 0.003 0.000 0.000
K10 room storage Poland 2.15 2.00 2.00 39.6 0.18 1.04 ns ns ns ns
Thailand 2.25 2.00 2.00 53.3 0.12 0.72 ns ns ns 0.000
K11 defrosting Poland 3.03 3.00 4.00 33.2 1.20 1.32 0.022 ns 0.008 ns
Thailand 3.36 4.00 4.00 58.5 0.19 0.87 ns ns 0.000 0.001
K12 pasteurized milk Poland 2.36 2.00 2.00 38.9 0.11 1.06 ns 0.006 ns 0.043
Thailand 1.57 2.00 2.00 48.1 0.69 0.64 ns 0.001 0.015 0.005
K13 cool storage Poland 1.55 1.00 1.00 61.4 4.00 0.84 0.042 ns 0.009 ns
Thailand 1.79 2.00 2.00 57.8 2.32 0.75 ns 0.002 ns 0.000
K14 raw water Poland 1.61 1.00 1.00 65.4 1.50 0.99 ns ns 0.002 ns
Thailand 1.39 1.00 1.00 68.9 5.03 0.67 ns ns 0.001 0.000
K15 refrigerator Poland 2.30 2.00 2.00 39.3 0.49 1.00 ns ns ns ns
Thailand 2.41 2.00 1.00 38.5 1.36 1.40 0.049 0.000 0.000 0.000

hygiene practice during food preparation. Almost all consumers (mean ¼ 1.39, median ¼ 1.00, mode ¼ 1.00, mode % ¼ 68.9,
surveyed in Poland strongly agreed with this question kurtosis ¼ 5.03). These results aptly pointed out the main food
(mean ¼ 1.36, median ¼ 1.00, mode ¼ 1.00, mode % ¼ 73.8, safety risks, about which the surveyed consumers in both countries
kurtosis ¼ 9.69). The high positive value of the kurtosis confirmed were aware.
that most of the responses given were close to the arithmetic mean In Poland, as well as in Thailand, the smallest share of correct
score. Among Thai consumers the highest proportion of correct responses was found in the case of question K11 regarding food
responses was found in the case of question K14 regarding the risk defrosting at room temperature risk (37 and 19% of correct re-
of drinking raw water from open air reservoirs and lakes sponses, respectively). In this case the mean scores were 3.03 and
80 M. Tomaszewska et al. / Food Control 85 (2018) 76e84

3.36, respectively. However, in Poland the negative kurtosis value indicate significant differences among countries. Consumers from
(1.20) indicated that many responses given were often completely Poland and Thailand similarly frequently and correctly paid atten-
different, which was not shown in Thailand (kurtosis ¼ 0.19). tion to the shelf-life of purchased food products (question P7 e 90%
The greatest differences in consumers’ food hygiene knowledge and 89% correct responses, respectively) and avoided drinking raw
were found in the case of questions K4 and K5 regarding the risk of water from open air reservoirs and lakes (question P19 e 92% and
consuming raw eggs and raw or undercooked meat. Polish con- 100% correct responses, respectively). In most cases, they washed
sumers, in most cases, responded correctly to these questions (79 their hands after using the toilet (question P5 e 96% and 100%
and 84% correct responses, mean score ¼ 1), while Thai consumers correct responses, respectively). It was found that, in the case of 10
generally did not consider eating raw eggs or raw meat risky (27 questions, Polish consumers responses were accurate more than
and 20% correct responses, mean score ¼ 3). Quite surprisingly, the Thai ones i.e. questions: P1-4, P6, P9, P11, P12, P18, P20 (Fig. 2).
great similarities between the knowledge of Polish consumers and Polish consumers more often responded correctly to questions
Thai consumers about food hygiene were found in the responses to concerning washing fresh fruit and vegetables before eating,
questions: K3, K9, K10 and K15 regarding the risk of drinking raw washing hands before food preparation and consumption, washing
milk, the advisability of serving only well-cooked food, the storage hands after contact with uncooked fresh vegetables, washing hands
of food at room temperature, and the correct refrigerator storage of after contact with animals, picking up and eating vegetables from
food. However, in the case of question K3 there were only 39 (33%) the ground without washing them, consuming raw eggs, eating
correct responses. Moreover, the negative values of kurtosis in stale food in restaurants or from street-vendors, and eating with
questions K3, K10 and K15 indicated that the responses were often hands from large dishes common to several persons. However, Thai
completely different. consumers responded more accurately in the case of 4 questions:
The impact of socio-demographic characteristics on consumers' P5, P14, P15, P19 regarding washing hands after using the toilet, the
knowledge of food poisoning causes was assessed by comparing consumption of raw and undercooked meat, and the risks of
the summed mean scores of all questions. There was a gender drinking raw water from open air reservoirs, rivers and lakes.
differentiation in the level of consumers’ food hygiene knowledge. The application of descriptive statistics to the results on con-
In Poland, women showed a slightly, though significant, higher sumers’ food hygiene practice is presented in Table 4. Among Polish
level of knowledge than men (1.97 and 2.13, respectively). In consumers, the highest proportion of correct responses was found
Thailand, however, this difference was not significant (2.32 and in the case of question P5 regarding hand washing after using the
2.38, respectively). The ANOVA test showed that in both countries, toilet. Nearly all the surveyed consumers gave the correct response
women were more aware of the importance of adequate food hy- (mean ¼ 1.17, median ¼ 1.00 mode ¼ 1.00, mode % ¼ 89%). The very
giene practice during food preparation (K8) than men. Women in positive value of kurtosis (19.26) indicated that most of the scores
Poland gave correct responses more often than men to 5 questions: were close to the arithmetic mean and consistent. Although 100% of
K1, K4, K5, K11, K13 regarding pathogens in food, raw eggs and meat Thai consumers gave the correct response, they often showed little
consumption risks, food defrosting in room temperature risk and confidence in answering this question (mean ¼ 1.58,
refrigerator storage of food. median ¼ 2.00, mode ¼ 2.00, mode % ¼ 57.8, kurtosis ¼ 1,93). Thai
There were differences in the level of consumers’ hygiene consumers showed more conviction in the case of question P19
knowledge between age groups in Poland as well as in Thailand (100% correct responses) regarding drinking raw water from open
(mean range: 1.88e2.05 and 2.15e2.51, respectively). In Thailand, air reservoirs and lakes (mean ¼ 1.18, median ¼ 1.00, mode ¼ 1.00,
younger consumers (below 25 years old) were more likely to mode % ¼ 82.2, kurtosis ¼ 0.91). Both, in Poland and in Thailand, the
respond correctly, while in Poland a correct response was more lowest proportion of correct responses was obtained in the case of
probable from older (over 60) consumers. The ANOVA test showed question P8 regarding the risk of defrosting food at room temper-
that in Poland age significantly influenced the correctness of re- ature risk (only 22% and 4% correct responses, mean 3.66 and 3.87,
sponses to questions: K1, K8, K12, and in Thailand to questions: K1, respectively). Almost 81% of Thai and 45% of Polish consumers
K2, K4, K8, K9, K12, K13, K15. defrost food by leaving it out at room temperature (mode ¼ 4.00,
The education level of consumers significantly influenced mean mode % ¼ 80.7 and 45.0, respectively).
score of responses to the food hygiene knowledge questions in Comparison of the average scores obtained in Poland and
Poland. Consumers with higher education responded correctly Thailand showed the biggest differences in the responses to ques-
more than others (1.94 vs. 2.14). In Thailand, however, the differ- tions P6, regarding washing hands after touching animals (mean
ence was not significant. The ANOVA test confirmed that education score ¼ 1.55 and 3.14, respectively), and P20, regarding eating with
level positively influenced the mean scores of Polish consumers hands from large dishes common to several people (mean
responses. In Poland responses to questions K1, K9, K12, S14, K15 score ¼ 1.9 and 3.43, respectively). The most similar scores were
were more often correct in the case of higher educated consumers. found in the case of questions P16 regarding the consumption of
However, responses to questions K5, K8, K11 were more often raw milk (mean score ¼ 2.21 and 2.04, respectively), P19 regarding
correct in the case of the lower educated consumers. Whereas, in drinking water from open air reservoirs and lakes (mean
Thailand, the differences were not statistically significant. score ¼ 1.38 and 1.18, respectively), and P17 regarding the con-
Inhabitancy influenced the accuracy of responses. In Poland, the sumption of cooked food stored at room temperature (mean
place of origin influenced the correctness of responses only to one score ¼ 2.63 and 2.84, respectively).
question, K12, regarding pasteurised milk consumption. Whereas, The impact of socio-demographic characteristics on consumers’
in Thailand, inhabitancy influenced replies to all questions, except food hygiene practice was also assessed by comparing the summed
K7 regarding the risk of consuming raw, unwashed fruit. mean scores from all questions. In the case of gender it was found
that both in Poland and Thailand, women more often responded
3.2. Consumers’ approach to food hygiene during food preparation correctly than men. The ANOVA test showed that women in Poland
responded more correctly than men in the case of all questions,
Polish and Thai consumers’ approach to food hygiene during except P4, P14 and P20, where the differences were not significant.
food preparation and consumption was often incorrect. The sum- In Thailand gender was less associated with correct responses. Thai
marized mean score of all questions in Poland and in Thailand were women responded more accurately to 7 questions i.e. P1, P2, P6, P9,
1.98 and 2.38, respectively. The responses to 7 questions did not P11, P12, P20, however, men more frequently responded accurately
M. Tomaszewska et al. / Food Control 85 (2018) 76e84 81

100 Poland
* * * *
90 * * * * Thailand

80
*
*
70
Correct answers, % *
60 * *
50
93 92 93 96100 95
100
92
87 85 88 9089 89 89 88
40 81 8181 80 78 77
76 75 72
64 68
30 61 61 58
56 54
50 47
20 39 43

22 26 24
10
4
0
:t s

P1 raw p

P1 mpe ilk

0: t e r
he e e g

: f P8: helf ls

P1 kin g

7: P1 rco at
P : so gs

s
r s1

P1 0: s 2
ge g

om ra ed
et ng
its efr life
P5 able

5: ra gs

ra ood
P1 tale ure
P7 ani t

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2: g u
as for rin

pi pin
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v e atin

e
e

te w m

P2 wa
ro 6 : o k
P1 14: ft e
m

eg ti

un w m
P4 P eal ble

P1 able
P6 oi

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ta

w
c
: m ge

:s
p

de
:

ru d

3
P2 /ve

9:
d
its

: u 3:
ru
:f
P1

P9

P1
Fig. 2. Percentage of correct responses on questions regarding consumers' food hygiene practice during food preparation and consumption (P).

Table 4
Descriptive statistics measures concerning consumers’ food hygiene practice during food preparation and consumption. ns - not significant.

No. Question abbreviation Country Mean Median Mode Mode % Kurtosis SD Gender Age Education Inhabitancy

AOVA p value

P1 fruits/vegetables 1 Poland 1.50 1.00 1.00 64.4 5.37 0.84 0.001 ns 0.032 ns
Thailand 1.87 2.00 2.00 65.2 2.25 0.67 0.019 ns ns 0.001
P2 meal preparing Poland 1.41 1.00 1.00 70.8 4.73 0.75 0.048 ns ns ns
Thailand 1.96 2.00 2.00 65.9 0.02 0.58 0.003 ns 0.021 0.000
P3 before eating Poland 1.49 1.00 1.00 63.4 3.94 0.76 0.002 ns ns ns
Thailand 1.99 2.00 2.00 73.3 0.82 0.52 ns 0.026 0.020 0.000
P4 unwashed vegetables Poland 2.37 2.00 1.00 33.6 1.07 1.29 ns 0.015 ns ns
Thailand 3.23 4.00 4.00 27.4 1.40 1.46 ns 0.002 0.000 0.000
P5 toilet Poland 1.17 1.00 1.00 88.9 19.26 0.59 0.007 0.000 0.028 ns
Thailand 1.58 2.00 2.00 57.8 1.93 0.50 ns 0.000 0.003 0.000
P6 animals Poland 1.55 1.00 1.00 65.4 3.31 0.93 0.002 ns ns ns
Thailand 3.14 2.00 5.00 40.7 1.76 1.68 0.001 ns 0.000 0.000
P7 shelf life Poland 1.48 1.00 1.00 69.1 4.25 0.88 0.007 0.030 0.009 ns
Thailand 1.99 2.00 2.00 77.0 1.45 0.48 ns ns ns 0.000
P8 defrosting Poland 3.66 4.00 4.00 45.0 0.35 1.23 0.015 ns ns ns
Thailand 3.87 4.00 4.00 80.7 4.46 0.54 ns 0.021 0.006 0.000
P9 fruits/vegetables 2 Poland 1.95 2.00 2.00 42.9 0.80 1.03 0.019 ns ns ns
Thailand 2.59 2.00 2.00 44.4 1.50 1.14 0.001 ns 0.002 0.000
P10 wiping Poland 1.87 2.00 1.00 46.6 1.10 1.07 0.012 ns ns ns
Thailand 2.07 2.00 2.00 48.9 0.10 1.05 0.002 ns ns 0.011
P11 picking up Poland 2.44 2.00 2.00 36.9 0.98 1.27 0.014 ns ns ns
Thailand 3.26 3.00 5.00 44.4 1.76 1.66 0.025 0.032 0.000 0.000
P12 raw egs Poland 1.56 1.00 1.00 67.8 3.96 1.02 0.000 0.004 ns ns
Thailand 2.06 2.00 2.00 40.7 0.55 1.04 0.002 ns ns 0.000
P13 soft-boiled egs Poland 3.69 4.00 4.00 36.2 0.69 1.38 0.024 ns ns 0.012
Thailand 3.43 4.00 2.00 42.2 1.78 1.32 ns 0.016 ns 0.000
P14 raw meat Poland 1.98 1.00 1.00 53.4 0.27 1.30 ns ns ns ns
Thailand 1.62 1.00 1.00 59.2 3.52 0.97 ns ns ns 0.004
P15 undercooked Poland 1.85 1.00 1.00 55.4 0.44 1.18 0.000 0.027 ns ns
Thailand 1.42 1.00 1.00 63.0 0.17 0.59 ns ns ns 0.043
P16 raw milk Poland 2.21 2.00 1.00 48.7 0.90 1.46 0.019 ns ns ns
Thailand 2.04 2.00 1.00 40.0 0.49 1.20 0.012 0.037 ns 0.044
P17 room temperature Poland 2.63 2.00 2.00 33.6 1.08 1.24 0.002 ns ns ns
Thailand 2.84 3.00 4.00 40.7 1.36 1.11 ns ns ns 0.000
P18 stale food Poland 1.62 1.00 1.00 58.1 3.62 0.92 0.002 ns ns ns
Thailand 2.07 2.00 2.00 50.4 0.74 0.72 ns ns ns 0.004
P19 raw water Poland 1.38 1.00 1.00 77.1 6.45 0.83 0.001 0.000 0.006 ns
Thailand 1.18 1.00 1.00 82.2 0.91 0.38 ns 0.021 0.730 0.029
P20 hands Poland 1.90 1.00 1.00 57.4 0.26 1.30 ns 0.040 0.010 ns
Thailand 3.43 4.00 4.00 35.6 0.74 1.24 0.023 0.002 0.000 0.000
82 M. Tomaszewska et al. / Food Control 85 (2018) 76e84

to questions P10 and P16. For the remaining 11 questions, the during food preparation and consumption at home (Fig. 3). In
response scores were not significantly different between sexes. Poland, only in the case of question K14 regarding drinking raw
In the case of age, it was found that in Thailand, the difference in water from open air reservoirs and lakes, was there a strong posi-
mean scores between age groups was lower (range: 2.28e2.58) tive correlation between consumers' food hygiene knowledge and
than in Poland (range: 1.91e2.51). Depending on the country, food hygiene practice (question P19). Along with increased number
different age groups were characterised by different responses. In of correct responses to question K14, the number of correct re-
Thailand, younger consumers (below 25 years old) were less likely sponses to question P19 also increased (R ¼ 0.53). The results
to respond correctly, while in Poland correct responses were more indicated a greater degree of correlation between the knowledge of
frequent in the older group (over 60 years old), which was opposite Thai consumers about food hygiene knowledge and their food hy-
than the correlation observed in the section of consumers’ hygiene giene practice in comparison to Polish consumers. However, the
knowledge. knowledge of Thai consumers not always corresponded to their
Applying the ANOVA test shows that in Poland the age of re- food hygiene practice. A positive correlation indicated the use of
spondents significantly influences the responses to 7 questions (P4, correct hygiene knowledge in food preparation and consumption.
P5, P7, P12, P15, P19, P20) and in Thailand e to 9 questions (P3-5, This was found in the case of 4 questions from the hygiene
P8, P11, P13, P16, P19, P20). In Poland, in the case of 6 of 7 questions knowledge section (K7, K8, K10, K11) and 8 questions from the food
identified as age-dependent, the oldest consumers (over 60 years) hygiene practice section (P4-6, P8-11). For example, knowledge of
responded incorrectly (except in the case of question P4 regarding the risk of food defrosting at room temperature (question K11) had
washing hands after handling fresh, unwashed, vegetables) in an positive impact on correct practices in this area (question P8)
comparison with the other age groups. However, in Thailand the (R ¼ 0.50). Question K11 was also positively correlated with 3 other
youngest consumers (below 25 years old) responded correctly to 5 questions: P4 regarding washing hands after handling unwashed
(P3-5, P11, P20) among 9 age-dependent questions. fresh vegetables as well as the need to wash hands after contact
In Poland and Thailand, consumers that had attended a higher with raw uncooked vegetables (P4) (R ¼ 0.53), eating fresh vege-
education institution responded more correctly than those that had tables and fruit without washing them (P9) (R ¼ 0.55) and picking
not. The ANOVA test showed that education level significantly in- up vegetables from the ground and eating them without washing
fluences responses to 9 questions in Thailand (P2-6, P8, P9, P11, (P11) (R ¼ 0.59).
P20) and 5 in Poland (P1, P5, P6, P19, P20). There were no significant On the other hand, a negative correlation with a different di-
difference between education groups in the case of questions P7, rection of responses was found in the case of 6 questions from the
P10, P12-19 in Thailand and P2-4, P6, P8, P12-18 in Poland. food hygiene knowledge section (K1, K9, K12-15) and 8 questions
The significant influence of the inhabitancy on the responses from the food hygiene practice section (P4-6, P8-11, P20). In these
was differentiated. In Poland, it influenced only the response to one cases, incorrect responses with respect to food hygiene practice
question (P13), however in Thailand it influenced the response to were given. Examples of a different direction of responses indi-
all questions. The mean scores for each group in Thailand indicated cating lack of food hygiene knowledge in food preparation practice
that the inhabitants of large cities more frequently responded were: knowledge that food poisoning is caused by pathogens (K1)
incorrectly than consumers from villages and small towns, which and hand washing after handling unwashed fresh vegetables (P4)
was the opposite result than that obtained in Poland. (R ¼ 0.54), hand washing after using the toilet (P5) (R ¼ 0.51), and
picking up vegetables from the ground and eating them without
washing (P11) (R ¼ 0.53) (Fig. 3).
3.3. Hygiene knowledge and food hygiene practice dependencies

The calculated Spearman's correlation coefficients showed that 4. Discussion


in the both countries, consumers' knowledge of food poisoning
causes were to some extent influenced by food hygiene practice The two countries not only have different distinct cultures, but

Thailand Poland

K11: 0.53 K10: 0.57 K8: 0.51 K11: 0.50 K8: 0.57 K7: 0.54 K11: 0.59 K14: 0.53
K11: 0.51 K11: 0.55

P4: P5: P6: P8: P9: P10: P11: P20: P19:


hands hands hands food fresh fruits fresh fruits eating eating food drinking
washing washing washing ater defrosting at and and picked up from a large raw water
after after toilet animals room vegetables vegetables vegetables dish comon from open
unwashed touching temperature eating only wiping without to several air reservoirs
vegetables without before eaing washing people
handling washing them

K1: -0.54 K1: -0.50 K1: -0.51 K13: -0.50 K1: -0.53 K15: -0.67
K9: -0.50 K15: -0.70 K9: -0.60 K9: -0.68
K12: -0.60 K12: -0.56 K12: -0.62
K15: -0.50 K15: -0.70 K14: -0.54
K15: -0.75

Fig. 3. Correlation between consumers' food hygiene practice during food preparation and consumption questions (P) e in the middle of diagram and consumers' food hygiene
knowledge (K) - positive correlations in the upper part and negative ones in the lower part of the diagram. Spearman's test.
M. Tomaszewska et al. / Food Control 85 (2018) 76e84 83

also different regulations regarding food. Generally Thai consumers hygiene knowledge and practice during food preparation among
showed significantly lower level of food hygiene knowledge than women and men were similar.
Polish consumers. However, in some areas, they displayed a higher Many published studies have revealed the poor knowledge of
level of knowledge. These were: the risk of drinking raw water from consumers in respect of food hygiene regarding food preparation
open air lakes and reservoirs, and the need to store food under and storage temperature (Abdul-Mutalib et al., 2012; Burke et al.,
refrigerated conditions. Therefore e compared to the results ob- 2016; Ergo €nül, 2013; Langiano et al., 2012). Failure to adhere the
tained by Cuprasitrut, Srisorrachatr, and Malai (2011) who con- recommended temperature values in food preparation and storage
ducted a study of Thai food store and street food vendors, wherein may cause microbial growth and food poisoning (WHO, 2006).
only 13% of showed food hygiene knowledge e the knowledge of Polish and Thai consumers generally knew that the storage of food
Thai consumers, as evaluated in this study, can be regarded as good. at refrigerator temperatures can slow down the growth of micro-
The explanation of the of poorer results of Thai consumers organisms, thereby decreasing the risk of food poisoning. Despite
compared to Polish consumers can be attributed to the level of this, they generally did not recognize food defrosting at room
education of the respondents. Many authors have indicated a temperature as a potential source of food poisoning risk i.e. the risk
positive correlation between education level and knowledge of of the growth of pathogens growth and the generation of toxins
food hygiene and safety (Akabanda et al., 2017; Carbas, Cardoso, & (Anderson, Sun, Erdogdu, & Singh, 2004; Shrestha, Schaffer, &
Coelho, 2013; Martins et al., 2012). The predominant group of Nummer, 2009). For this reason, defrosting is recommended un-
surveyed consumers in Poland were consumers with higher edu- der controlled refrigeration temperature, in cold water or or in a
cation, whereas in Thailande the predominant group was con- microwave oven (defrost option). Incorrect knowledge and practice
sumers with the primary and secondary levels of education. in terms of frozen food was demonstrated not only among con-
The results showed that in both countries, women were more sumers but also professionals in the production and marketing of
aware of the fact that people handling food and not complying with food (Abdul-Mutalib et al., 2012; Ergo €nül, 2013; Sharif et al., 2013;
hygiene rules might increase food poisoning risk. Accurate re- Parry-Hanson Kunadu, Ofosu, & Aboagye, 2016).
sponses to questions in this area may suggest that women had Polish consumers, in comparison to Thai consumers, were more
better food hygiene knowledge than men. Sharif and Al-Malki aware of the risks of eating raw or undercooked meat, raw eggs or
(2010) and Carbas et al. (2013) pointed out that in many societies, fresh, unwashed fresh vegetables and fruit. Cuprasitrut et al. (2011)
women are responsible for preparing meals for the whole family. As noted that meals prepared from vegetables that were not properly
in other studies it was found that women in Poland had more food washed may be contaminated with faecal bacteria. Thai consumers,
hygiene knowledge than men (Burke et al., 2016; Mullan, Wong, despite their overall very poor knowledge of food hygiene, scored
Todd, Davis, & Kothe, 2015; Sun, Wang, & Huang, 2012). That was better in this question. Microbial infections can be also reduced by
not the case in Thailand, where the mean hygiene knowledge level maintaining adequate hand washing (Campos et al., 2009).
was equal for women and men, which may be related to different Malhotra, Lal, Prakash, Daga, and Kishore (2006) found the pres-
culture and eating habits. ence of faecal bacteria in the nails of over 70% of food handlers in
Although Feng, Jian, Weisong, Zetian, and Xiaoshuan (2009) and India, which was probably a consequence of improper hand
some other authors suggested that the level of food hygiene washing. Rodmanee, Srayut, and Wen-Chi (2013) and Jenpanich,
knowledge increases with the age of respondents, this was not Unger, Alter, and Chaisowwong (2016) stated that food sellers in
observed in the present study. Annor and Baiden (2011), and Sun Thailand often did not wash their hands after contact with money.
et al. (2012) also found that the level of food hygiene knowledge However, in other studies, it was shown that the vast majority of
and the correct application of food hygiene practice did not in- consumers, as well as food professionals, took care to wash their
crease with age. In this research, especially in Thailand, it was found hands properly (Liu et al., 2015; Low, Jani, Halim, & Abd, 2016;
that the youngest consumers (below 25 years old) were more likely Sharif & Al-Malki, 2010; Woh et al., 2016). In the present study
to respond correctly than the other groups. This phenomenon can some discrepancies between hand washing hygiene knowledge
be explained by younger Thais having better access to information and practice were found. Thai consumers were less likely than
on websites or through social media. However, this was not the case Polish consumers to wash their hands before food preparation and
with Polish consumers, where food hygiene awareness across all consumption, after handling unwashed fresh vegetables and
ages is probably greater because of EU food regulations. touching animals. Cuprasitrut et al. (2011) also reported similar
Byrd-Bredbenner, Maurer, Wheatley, Cottone, and Clancy problems with proper hand hygiene in Thailand. In addition,
(2007), Ergo€ nül (2013) as well as Hassan and Dimassi (2014) and Takeuchi and Boonprab (2006) pointed out that, besides improving
others showed that a high level of food hygiene knowledge did not hands washing practice, Thais should be better educated regarding
always correspond to the actual adoption of food hygiene practice the proper heat treatment of food and refrigerated food storage.
during food production or preparation. In both countries it was The possibility that some consumers might provide false re-
found that the percentage of correct responses to questions sponses was a weakness of the research methodology. This was
regarding food hygiene practice was slightly higher than to the pointed out, e.g. in the study of Tan et al. (2013), which showed that
questions regarding food hygiene knowledge, which was similar to in Malaysia more than 95% of surveyed food sellers declared that
results of Sharif and Al-Malki (2010) and Woh, Thong, Behnke, they washed their hands after using the toilet. However, on the
Lewis, and Zain (2016). This was probably due to the fact that basis of the observation of these employees, it was found that in
consumers usually learn basic food hygiene techniques from the fact only 4.7% of them washed their hands after using the toilet.
observation of food preparation in their family homes, often Byrd-Bredbenner et al. (2007) found that although young adults
without any other source of knowledge about food hygiene. self-rate their food safety knowledge and practice relatively posi-
In both countries, the consumers’ gender significantly impacted tively, this does not necessarily correspond to their actual safe food
on the correctness of responses. Women scored better with respect hygiene practice. The hygiene questions are questions concerning
to food hygiene practice than men. A similar effect had been also the personal behaviour. A tendency to answer in a the desired
shown by other authors (Siow & Sani, 2011; Sun et al., 2012; Tan, manner can be expected. The study of Tan et al. (2013) confirms
Bakar, Karim, Lee, & Mahyudin, 2013). This could be explained by this. The use of additional methods, such as consumer observation
the more frequent involvement of women in preparing meals at or microbiological studies, could be useful. However, the awareness
home than men. However, in Thailand the levels of correct food of being watched might make consumers not behave as they would
84 M. Tomaszewska et al. / Food Control 85 (2018) 76e84

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