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    An in-service event occurred in Malaysia on July 22, 2023 involving an AW189 helicopter. The preliminary investigation found that during pre-flight taxiing, the helicopter experienced unexpected rotation around its yaw axis, causing it to tilt to the right side. While the formal investigation continues, the helicopter manufacturer Leonardo does not currently see a need for any airworthiness actions on other AW189 helicopters based on information so far. Customers are asked to contact Leonardo engineering support if additional information is needed.

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    ISEN-23-002

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    An in-service event occurred in Malaysia on July 22, 2023 involving an AW189 helicopter. The preliminary investigation found that during pre-flight taxiing, the helicopter experienced unexpected rotation around its yaw axis, causing it to tilt to the right side. While the formal investigation continues, the helicopter manufacturer Leonardo does not currently see a need for any airworthiness actions on other AW189 helicopters based on information so far. Customers are asked to contact Leonardo engineering support if additional information is needed.

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    Isen 23 002

    Uploaded by

    mycopteraviation
    An in-service event occurred in Malaysia on July 22, 2023 involving an AW189 helicopter. The preliminary investigation found that during pre-flight taxiing, the helicopter experienced unexpected rotation around its yaw axis, causing it to tilt to the right side. While the formal investigation continues, the helicopter manufacturer Leonardo does not currently see a need for any airworthiness actions on other AW189 helicopters based on information so far. Customers are asked to contact Leonardo engineering support if additional information is needed.

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    IN SERVICE EVENT NOTIFICATION

    Reference: ISEN-23-002 Date: July 23rd, 2023

    TO: All AW189 Owners / Operators

    SUBJECT: AW189 – Update on In-Service Event in Malaysia

    Dear Customer,

    Leonardo Helicopters (LH) is writing to provide you an update about an In-Service Event occurred on
    July 22nd, 2023 to an AW189 in Malaysia (Ref. [1]).

    Malaysian AAIB is leading the investigation and Leonardo Helicopters has been appointed as Technical
    Advisor of ANSV (the Italian Investigation Authority) Accredited Representative in accordance with
    ICAO Annex 13.

    The preliminary investigation highlighted that during the pre-flight taxiing phase the helicopter
    experienced a rotation on the yaw axis, resulting in the tilting of the helicopter on the right side.

    While the formal investigation is still on-going, Leonardo Helicopters does not envisage the need to take
    any airworthiness action on the in-service fleet as a result of the evidences available at the present time.

    Should you need any additional information, please do not hesitate to refer to your usual contact within
    LH Engineering Support Team.

    Yours Sincerely,

    Marco D’Adamo
    Head of Product Support Engineering

    Page 1 / 1

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