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Public Disclosure Authorized

Public Disclosure Authorized

Climate Resilience Multi Phased Programmatic Approach


(CRes MPA)

Social Management
Public Disclosure Authorized

Framework
Ministry of Irrigation

Sri Lanka
Public Disclosure Authorized

June 2021

Table of Conents
CRes MPA, 1st Phase, Social Management Framework, July 2021

ABBREVIATIONS ................................................................................................................................................ XII


GLOSSARY OF TERMS ...................................................................................................................................... XV
1. INTRODUCTION TO THE CLIMATE RESILIENCE MULTI-PHASE PROGRAMMATIC
APPROACH .......................................................................................................................................................... 19
INTRODUCTION AND BACKGROUND ............................................................................................................... 1
MULTIPHASE PROGRAMMATIC APPROACH (MPA)...................................................................................... 3
1.2.1 Description of the MPA ............................................................................................................................. 3
1.2.2 Project Description of Phase I ................................................................................................................... 4
1.2.3 Project Description of Phase II ................................................................................................................. 6
1.2.4 Project Description of Phase III ................................................................................................................ 7
JUSTIFICATION FOR UPDATING THE SMF ..................................................................................................... 8
OBJECTIVES OF THE SOCIAL MANAGEMENT FRAMEWORK ......................................................................... 9
2. EXISTING SOCIAL CONDITIONS IN THE PROJECT AREA ............................................................... 11
HISTORICAL CONTEXT OF THE BASIN AND PROJECT AREA ......................................................................... 11
LAND USE PATTERNS .................................................................................................................................... 12
TABLE 2 : LAND EXTENT AND LAND USE PATTERNS IN THE KELANI BASIN ............................................................ 14
SOCIO-ECONOMIC PROFILE OF THE BASIN .................................................................................................. 15
2.3.1 Project area within the Kelani River Basin ............................................................................................. 15
2.3.2 Population distribution and characteristics ............................................................................................ 16
2.3.3 Socio-economic status of the households ................................................................................................ 19
2.3.4 Housing .................................................................................................................................................... 21
2.3.5 Access to public utilities ........................................................................................................................... 22
GENDER AND VULNERABILITY IN THE PROJECT AREA .............................................................................. 24
2.4.1 Gender Dynamics ..................................................................................................................................... 24
2.4.2 Vulnerable groups .................................................................................................................................... 25
COMMERCIAL AND INDUSTRIAL ACTIVITIES IN THE PROJECT AREA .......................................................... 27
NATURAL RESOURCES IN THE PROJECT AREA ............................................................................................. 28
OTHER DEVELOPMENT INTERVENTIONS IN THE PROJECT AREA ............................................................... 29
HISTORY OF NATURAL DISASTERS ............................................................................................................... 32
3. POTENTIAL SOCIAL IMPACTS ASSOCIATED WITH CRES MPA ..................................................... 35
BENEFITS OF THE ACTIVITIES UNDER CRES MPA ..................................................................................... 35
POTENTIAL ADVERSE IMPACTS OF THE PROPOSED INTERVENTIONS ........................................................ 36
3.2.1 Loss of residential, commercial, industrial, and agricultural land ........................................................ 37
3.2.2 Loss of residential structures ................................................................................................................... 38
3.2.3 Potential impacts on livelihoods and employment .................................................................................. 38
3.2.4 Impacts on community infrastructure, community sites and common resources ................................. 39
3.2.5 Breakdown of social networks ................................................................................................................. 40
3.2.6 Impacts on gender and vulnerable groups .............................................................................................. 40
3.2.7 Construction-related Impacts .................................................................................................................. 41
3.2.8 Labour influx and impacts on local communities .................................................................................. 41
3.2.9 Opposition from local communities/stakeholders ................................................................................... 42
3.2.10 Potential Impacts associated with Flood protection structures .......................................................... 42
4. POLICY, REGULATORY, AND INSTITUTIONAL FRAMEWORK ...................................................... 46
OVERVIEW OF NATIONAL LEGISLATION ...................................................................................................... 46
4.1.1 Legal and regulatory framework in Sri Lanka on land acquisition ....................................................... 46
4.1.2 Laws relating to women, labour, vulnerable groups, and cultural heritage .......................................... 47
RELEVANT GOVERNMENT AGENCIES IN THE KELANI RIVER BASIN ......................................................... 54
WORLD BANK’S OPERATIONAL POLICIES .................................................................................................. 58
4.3.1 OP/BP 4.01: Environment Assessment ................................................................................................... 59
4.3.2 OP/BP 4.12: Involuntary Resettlement ................................................................................................... 59
CRes MPA, 1st Phase, Social Management Framework, July 2021

4.3.3 World Bank Environmental and Social Framework .............................................................................. 60


NATIONAL POLICIES AND APPLICATION OF WORLD BANK’S SAFEGUARDS POLICIES IN THE CRES MPA
71
5. GENDER AND INCLUSION ....................................................................................................................... 73
GENDER AND VULNERABILITY ANALYSIS ................................................................................................... 73
ENHANCING GENDER OUTCOMES UNDER CRES MPA ............................................................................... 74
MITIGATING ADVERSE IMPACT ON WOMEN AND OTHER VULNERABLE GROUPS .................................... 75
MEASURING THE IMPACTS ........................................................................................................................... 76
6. MANAGING THE RISKS OF ADVERSE IMPACTS FROM LABOUR INFLUX ................................... 77
POTENTIAL ADVERSE IMPACTS DUE TO LABOUR INFLUX ............................................................................ 77
ASSESSMENT AND MANAGEMENT OF RISKS AND IMPACTS .......................................................................... 78
7. SOCIAL MANAGEMENT PLANNING ...................................................................................................... 81
SOCIAL SCREENING ...................................................................................................................................... 82
SOCIAL IMPACT ASSESSMENT, INVENTORY OF LOSSES, AND VALUATION ................................................. 83
PREPARATION OF SOCIAL MANAGEMENT PLANS ....................................................................................... 84
REVIEW AND CLEARANCE OF SAFEGUARDS DOCUMENTS.......................................................................... 84
IMPLEMENTATION – SUPERVISION, MONITORING, AND EVALUATION ...................................................... 85
8. CONSULTATIONS, GRIEVANCE REDRESS MECHANISM, INFORMATION DISCLOSURE .......... 86
CONSULTATIONS .......................................................................................................................................... 86
8.1.1 Summary of consultations conducted for Phase 1 of original CRes MPA ............................................ 87
8.1.2 Process for Stakeholder Engagement and Consultations....................................................................... 93
INFORMATION DISCLOSURE......................................................................................................................... 97
GRIEVANCE REDRESS MECHANISM ............................................................................................................ 98
8.3.1 Principles of the GRM ............................................................................................................................. 99
8.3.2 Composition of Grievance Redress Committee (GRC) at Divisional Secretariat Level ....................... 100
8.3.3 Composition of Grievance Redress Committee (GRC) - National level ............................................... 100
8.3.4 Awareness-Raising, Monitoring, and Evaluation of the GRM ............................................................ 101
9. INSTITUTIONAL ARRANGEMENTS, MONITORING, BUDGET ........................................................103
INSTITUTIONAL ARRANGEMENT................................................................................................................ 103
9.1.1 Organizational Structure ....................................................................................................................... 103
9.1.2 National Project Steering Committee .................................................................................................... 103
9.1.3 Implementation schedule for resettlement ............................................................................................ 104
9.1.4 Local offices at site level ........................................................................................................................ 106
MONITORING SYSTEM................................................................................................................................ 106
9.2.1 Monitoring System ................................................................................................................................. 106
9.2.2 Internal Monitoring ............................................................................................................................... 107
9.2.3 External monitoring and evaluation ..................................................................................................... 107
9.2.4 Monitoring and reporting formats ........................................................................................................ 108
9.2.5 Monitoring indicators ............................................................................................................................ 109
BUDGET....................................................................................................................................................... 111
ANNEX I: SAMPLE OF SOCIAL SCREENING CHECKLIST ........................................................................113
ANNEX II: SOCIAL SCREENING REPORT SAMPLE ...................................................................................118
ANNEX III: TERMS OF REFERENCE FOR A CARRYING OUT SIA AND PREPARING SOCIAL
SAFEGUARD ACTION PLANS .........................................................................................................................120
ANNEX IV: SAMPLE TERMS OF REFERENCE FOR HIRING EXTERNAL MONITORING AND REVIEW
CONSULTANTS ..................................................................................................................................................126
ANNEX V: SAMPLE OF SOCIAL IMPACT MITIGATION PLAN .................................................................128
CRes MPA, 1st Phase, Social Management Framework, July 2021

ANNEX VI: APPLICATION FORM FOR GRIEVANCE REDRESS MECHANISM SAMPLE .....................140

List of Figures

FIGURE 1: DISASTER IMPACTS CAUSED BY FLOODS........................................................................................................... 1


FIGURE 2: GEOGRAPHICAL DISTRIBUTION OF DISASTER-AFFECTED PEOPLE ...................................................................... 2
FIGURE 3 : HANWELLA FORT IN 1736.............................................................................................................................. 11
FIGURE 4: LAND USE MAP OF THE KELANI RIVER BASIN ............................................................................................... 13
FIGURE 5: EDUCATIONAL QUALIFICATIONS OF BASIN POPULATION ............................................................................... 19
FIGURE 6: STATUS OF DIFFERENT TYPES OF HOUSING STRUCTURES ................................................................................ 22
FIGURE 7: SOURCE OF ELECTRICITY SUPPLY TO THE HOUSEHOLD ................................................................................. 22
FIGURE 8: SOURCES OF DRINKING WATER SUPPY .......................................................................................................... 23
FIGURE 9: FEMABLE POPULATION BY EDUCATION LEVELS IN THE IMPACTED AREA IN THE ............................................. 24
FIGURE 10: PROTECTED AREAS WITHIN THE KELANI BASIN ............................................................................................ 29
FIGURE 11: PROPOSED HOUSING PROJECTS UNDER “URBAN REGENERATION PROGRAM” ............................................... 31
FIGURE 12: KELANI RIVER FLOODING AS RECORDED FROM NAGALAGAM STREET ......................................................... 32
FIGURE 13: MAP SHOWING FLOOD-PRONE AREAS IN KELANI BASIN .............................................................................. 33
FIGURE 14: SAFEGUARDS MANAGEMENT, REVIEW, AND CLEARANCE PROCESS ............................................................... 82

List of Tables

TABLE 1- COMPONENTS AND SUB COMPONENTS OF CRES MPA ................................................................................... 3


TABLE 2 : LAND EXTENT AND LAND USE PATTERNS IN THE KELANI BASIN ............................................................... 14
TABLE 3 : LAND EXTENT OF THE KELANI RIVER BASIN .............................................................................................. 15
TABLE 4 : SUMMARY OF LAND AREA IN EACH DISTRICT AND PROJECT IMPACTED AREA .............................................. 16
TABLE 5: NUMBER OF HOUSEHOLDS IN THE IMPACTED AREA ..................................................................................... 17
TABLE 6 : ESTIMATED POPULATION IN THE THREE AFFECTED DISTRICTS IN KELANI RIVER BASIN AREA.................... 17
TABLE 7 : AGE GROUPS OF THE POPULATION IN THE IMPACTED AREA IN THE KELANI BASIN AREA ............................ 18
TABLE 8 : RELIGIOUS DISTRIBUTION OF THE POPULATION IN THE IMPACTED AREA IN THE KELANI BASIN ................ 18
TABLE 9: NUMBER OF HOUSEHOLDS AND LAND TENURE IN THE IMPACTED AREA IN KELANI RIVER BASIN ................ 19
TABLE 10: EMPLOYMENT LEVELS OF THE POPULATION IN THE KELANI RIVER BASIN ................................................. 20
TABLE 11: HOUSEHOLD AVERAGE INCOME AND EXPENDITURE LEVELS OF THE DISTRICTS IN THE IMPACTED AREA ........ 20
TABLE 12: NUMBER OF SAMURDHI BENEFICIARIES IN THE IMPACTED AREA OF THE KELANI RIVER BASIN ................. 21
TABLE 13: DISABLED POPULATION IN THE IMPACTED AREA OF THE KELANI RIVER BASIN ........................................ 26
TABLE 14: NUMBER OF INDUSTRIES IN THE BASIN AREA ............................................................................................. 27
TABLE 15: TYPES OF SOCIAL SAFEGUARDS DOCUMENTS REQUIRED FOR THE PROJECT ............................................... 84
TABLE 16: SUMMARY OUTCOMES OF STAKEHOLDER MEETINGS .................................................................................. 88
TABLE 17: CONSULTATION ACTIVITIES FOR VARIOUS STAGES IN PROJECT CYCLE ....................................................... 94
TABLE 18: KEY TASKS AND RESPONSIBILITIES IN LA AND RESETTLEMENT ............................................................... 104
TABLE 19: MONITORING INDICATORS FOR SUB-PROJECT INTERVENTIONS ................................................................ 109
CRes MPA, 1st Phase, Social Management Framework, July 2021

Executive Summary

Introduction
Climate-related hazards pose a significant threat to economic and social development in Sri Lanka.
The 2019 Global Climate Risk Index Report, launched at the Climate Summit in Katowice (COP
24), ranks Sri Lanka second among the countries most affected by extreme weather events. During
the 2010 to 2018 period, 13.7 million people were affected by floods and 11.7 million by droughts.
Available data shows an increasing trend in the frequency of flood occurrences in many parts of Sri
Lanka, with 87 percent of Sri Lanka’s population living in moderate or severe hotspots1. Sri Lanka’s
economy is also severely affected by extreme weather events, and as per current estimates, by 2050,
potential impacts due to climate change are foreseen to lead to as much as 1.2 percent loss of annual
GDP.

To support the Government of Sri Lanka’s (GOSL) commitment and strategy relating to flood risk
mitigation and enhancing resilience in prioritized basins, a Climate Resilience Multi Phased
Programmatic Approach (CRes MPA) will be implemented in three Phases over a period of nine
years, with objectives as follows:
• Phase I - Flood Early Warning & Kelani Climate Resilience Project (US$ 93 M)
• Phase II - Kelani Climate Resilience Project -Reservoir 1(US$ 120 M)
• Phase III - Kelani Climate Resilience Project -Reservoir 2 (US$ 221 M)

It is envisaged that such a multi-phased approach will allow the GoSL to make required investments
capable of assuring protection up to a 1 in 100-year return period event in the Kelani basin while
allowing for greater adaptability through a forward-looking learning agenda.

Revised Phase I of the CRes MPA: Flood Early Warning and Kelani Climate Resilience Project
To improve: (i) warnings of high impact weather and hydrological hazards; and (ii) Kelani Basin multi-
purpose water infrastructure for climate resilience. Interventions under Phase I includes: (i) Forecasting
and Early Warning of High Impact Weather, Floods and Landslides (ii) Construction of Ambatale

1
South Asia’s Hotspots, The World Bank, Spring 2018
(https://openknowledge.worldbank.org/bitstream/handle/10986/28723/33179.pdf?sequence=2&isAllowed=)

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CRes MPA, 1st Phase, Social Management Framework, July 2021

Salinity Barrier and Preparatory Studies, (iii) Project Management and (iv) Contingency Emergency
Response.

Phase I Project of the CRes MPA has four main components and will be implemented over a period of
five years:
1. Forecasting and Early Warning of High Impact Weather, Floods and Landslides (US$ 50.0M)
2. Construction of Ambatale Salinity Barrier and Preparatory Studies (US$ 39.0M)
3. Project Management (US$ 4.0M)
4. Contingency Emergency Response Component

Restructuring CRes MPA


The CRes MPA Program, which was approved by the World Bank Board on June 25, 2019, is
financed with an IBRD loan in the amount of US$ 310 million for Phase I Project. Subsequent to
Board approval, the Program was held up for signing by the Government due to a number of factors:
presidential election; delayed parliamentary election following COVID-19 lockdowns;
reprioritization of the government’s development investments by the new administration consequent
to limited fiscal space; overall debt burden; and post COVID-19 economic impacts. In this fiscal
environment, the new administration intends to reprioritize investments focusing on smaller, high
return investments that generate multiple benefits to the economy.

The original CRes MPA included the construction of flood embankments and pumping stations in
the Lower Kelani Basin in two tranches under Phase I and Phase II; the implementation of
Resettlement Action Plan (RAP) for Tranche 1 works; the preparation of RAP for Tranche 2 works;
and the construction of lower Mundeni Aru flood mitigation measures under Phase III. During the
mission, the Government advised the Bank to drop these proposed investments due to fiscal issues,
although the Government might undertake these investments later when the fiscal situation becomes
favorable.

Thus, it was agreed to: (i) scale down the scope of Phase I project and the loan amount from US$ 310
million to US$ 93 million; and (ii) retain the MPA to enable the government to implement the
program in multiple tranches of World Bank financing. The revised scope for the restructured CRes
MPA as per the Government’s new investment priorities are: (a) modernization and
operationalization of the forecasting and early warning system for high impact weather, floods and
landslides; (b) replace the existing semi-permanent salinity barrier at Ambatale with a modern gated

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CRes MPA, 1st Phase, Social Management Framework, July 2021

structure; (c) studies and designs necessary for comprehensive flood mitigation in Kelani basin
including two upstream reservoirs; and (d) construction of two multi-purpose reservoirs in upper
Kelani basin (Wee Oya and Upper Deraniyagala reservoirs) for mitigating floods, augmenting
drinking water supply to fast growing cities in the basin, and to augment the hydropower potential.

Objective of the SMF


The purpose of this Social Management Framework (SMF) is to outline a framework for preparing
site specific/sub-project specific social assessments and management plans to ensure that the social
risks and potential impacts associated with each phase and components of the CRes MPA are
identified, and all the key principles and policy requirements for the sound management of these
risks and impacts are in place to ensure that the program is carried out in a sustainable manner, and
in accordance with the national as well as the World Bank’s social safeguards policies.

It is envisaged that the investments under Phase I Project will have to comply with the World Bank’s
Operational Policies, OP 4.01 (Environmental Assessment), OP 4.11 (Physical Cultural Heritage),
and OP 4.12 (Involuntary Resettlement). Phase II will have to comply with the World Bank’s newly
introduced Environmental and Social Framework (ESF) and Environmental and Social Standards
(ESS). In addition to this SMF, a separate Environmental Assessment and Management Framework
(EAMF) and a Resettlement Policy Framework (RPF) have been prepared as part of the safeguards
instruments to be adopted under the Project.

Socio-Economic Conditions in the Project Impact Area


Project Area: The Kelani River Basin area covers 7 Districts, 38 Divisional Secretariat Divisions
(DSDs), and 1,091 Grama Niladhari Divisions (GNDs), on 234,010 hectares of land area. Although
there are 1,091 GNDs in the Kelani River Basin area, only 98 GNDs of the 13 DSDs of Colombo,
Gampaha, and Kegalle Districts are affected by the CRes MPA.

Land use patterns: Colombo lies in the Kelani river basin and is the largest commercial and
administrative hub of the country. Significant climatic and topographic variation is observed
throughout the watershed resulting in entirely different land use systems. The upper catchment area
is more rural and is used primarily for plantation and agricultural land, and the lower catchment area
is built-up land with modern towns and cities. Notably, except for areas near Colombo, large scale
human settlement activities did not take place in this area for a long time due to flood risks; but this
situation has changed during the last three or four decades with the establishment of the Free Trade

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Zone (FTZ) in the area, declaration of Sri Jayawardanapura Kotte as the Administrative Capital of
the country, and the construction of factories and warehouses surrounding the FTZ. Changes in land
use from agriculture to industrial, commercial, and residential activities, has mostly been haphazard
thus leading to heavy property damage even after a minor flood and other extreme weather events.

Characteristics of the households: Approximately 76,300 households are estimated to be living in


the impacted area of the Kelani River Basin which constitutes 15% of the total number of households
in the respective DSDs of the various districts. The highest percentage of individuals in the project
area represent the age group of 35-59 years (32%) but dependent population, comprising children
below four years old and elders above 60 years old, constitutes a significant, 21% of the population.
In terms of religion and ethnicity, the area is predominantly Sinhalese (81%), followed by Tamils
(10%), and Sri Lanka Moors (8%). Likewise, 72% of the population is Buddhists followed by 9%
Muslims, 6% Hindus and 10% Roman Catholic. While the Sinhala/Buddhist culture dominates the
basin area, impacts of the Tamil/Hindu culture is more pronounced in the plantation areas, and
through relatively small, the impacts of Islamic culture are very strong in the areas where the
Muslims live.

Socio-economic status of households: Of the population above 5 years of age, the majority
(approximately 97%) is educated and only 3% has no schooling/formal educational attainment. More
than 43% of the households derive their income from wage earnings, 4% from agriculture, and 54%
from nonagricultural activities. The average income in the project affected districts is higher than
the national average presumably due to the commercial and industrial activities in the area. Yet, 18%
of the total households in the impacted area are Samurudhi beneficiaries.

Gender and vulnerability: While the status of women, especially in terms of education attainment
and labor force participation rate in the project area is comparable to the national data, women are
more vulnerable to the consequences of natural disasters compared to men due to differences in
employment status, income, gendered social roles, social norms, and restrictions governing their
behavior. Likewise, vulnerable groups in the project area comprise of women-headed households,
persons below the poverty level, the unemployed population, population who did not attend schools,
differently abled population, children below four years old, and the elderly.

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CRes MPA, 1st Phase, Social Management Framework, July 2021

Commercial, industrial, and other development activities: Altogether, there are 9,777 industries
and 2,666 registered commercial units in the impacted area of the Kelani River Basin. The river
basin is also famous for gem and sand mining and clay extraction, though most of these extractions,
particularly sand mining, are illegal and cause heavy damage to river embankments, the river bed,
and even to water extraction facilities. Major ongoing development interventions in the basin area
include flood protection works (dykes, bunds and gates), expansion of roads network, water intake
structures, urban housing schemes, and drainage systems.

Project related impacts


The CRes MPA, via its three consecutives but overlapping phases, is expected to bring overall
positive social and environmental benefits to the program areas by ensuring a holistic and sound
system for the management of floods and climate change related impacts. Positive impacts of the
CRes MPA include: (i) more accurate and timely weather and flood forecasting; (ii) enhanced inter-
agency co-ordination; (iii) a service-delivery business model approach; (iv) better decision-making
of government and citizens before and during disasters; and (v) increased protection of people and
assets. Each phase and the overall program will generate social and economic benefits as per the
GoSL’s vision to protect life and assets while transitioning to a middle-income country status.

However, construction of new infrastructure and the upgrading of existing ones under the CRes MPA
are likely to result in significant social impacts that will need to be mitigated during the design and
implementation phases of the investments. Phase I Project of the original CRes MPA involved
construction of embankmennts for which a Resettlement Action Plan (RAP) was prepared and
disclosed in February 2019, and the land acquisition process initiated by issuing Section 2 of the
Land Acqsution Act. Following the decision to remove the construction of flood embankments from
CRes MPA until further notice, the land acqusiton process was annulled, and individual notifications
sent to affected households in June 2021. Accordingly, the revised scope of the Phase I Project of
the CRes MPA will only include construction of Ambatale Salinity Barrier which will not require
acqusiton of land.

Project interventions, including the construction of Wee Oya and Upper Deraniyagala reservoirs in
the mid-upper catchment, will require some acquisition of private land. As mentioned under Phase
II and III of the CRes MPA, one of the objectives of land acquisition and resettlement financed
under the project is to enhance the safety and security of communities living in the inundation area

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of the reservoirs from the perennial risks of floods and other extreme weather events but adverse
impacts on households and businesses due to land acquisition and other project-related activities will
be significant. Notable will be disruption on the activities of agriculture and plantation sectors, large
and small-scale industries, commercial units, and which will also lead to loss of income, livelihood
and employment for household’s dependent on these sectors.

Likewise, impacts on existing infrastructure and facilities, including roads located in the reservoir
area, Mini hydropower project, water treatment plants, electricity supply, water supply lines, etc.,
and community resources such as bathing sites, public water facilities, etc., are also envisaged. Sites
of cultural, archaeological, and religious significance will also be affected.

While there are no indigenous communities located in the intervention areas, vulnerable persons,
and households such as women-headed households, those living below the poverty line, households
with disabled family members, may suffer disproportionately due to resettlement and/or loss of
livelihoods. Construction works is also likely to cause rapid migration to and settlement of workers
and ‘followers’ in the project area which can lead to increased risks of social conflict, illicit
behaviour, burden on and competition for public service provision, risk of communicable diseases,
and gender-based violence, particularly in the form of inappropriate behaviour on the part of the
laborers. Similarly, construction-related impacts such as traffic congestion, dust, noise, vibration are
common issues that are likely to affect families/persons living in the immediate vicinity of the
construction sites.

Policy, Regulatory and Institutional Framework


Sri Lanka has a complex legal system to manage land acquisition, regulate land use, address the
issues of gender equality and inclusion, and consultations and information disclosure. Likewise, the
World Bank Operational Policies which are relevant to the project include: OP/BP 4.01:
Environment Assessment, OP/BP 4.12: Involuntary Resettlement and the Environmental and Social
Framework. While some gaps exist between the GoSL’s national legislation and systems, and the
World Bank’s requirements, all activities under the MPA will be consistent with the legal/regulatory
framework of Sri Lanka and aligned with the World Bank policies and guidelines.

Gender and Inclusion

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CRes MPA, 1st Phase, Social Management Framework, July 2021

Issues relating to gender, vulnerability, and inclusion will be considered from various perspectives
within the context of the CRes MPA and this SMF, including: (i) gender-sensitive analysis and
identification of risks and benefits associated with activities under the CRes MPA; (ii) Project-
specific gender considerations to enhance benefits to women, vulnerable groups, and local
community members; (iii) measures for ensuring that any risks and impacts arising from prosed
interventions that have differential impacts on women and other vulnerable groups, are identified
and mitigated; (iv) enhancing the voice and representation of women, especially through continuous
engagement and consultations with women, and (v) gender-disaggregated monitoring indicators.

Specifically, as part of the implementation plan, a detailed baseline analysis will be carried out to
understand how communities obtain climate and disaster related information, and how these
different communities, including women, people with disabilities, the elderly, or any other such
vulnerable groups, can be effectively informed about such information availed through the CRes
MPA. Based on the findings of the assessment, an action plan for addressing inclusion issues,
including gender, will be prepared. Activities to enhance gender considerations into the CRes MPA
include: focused information dissemination and awareness raising for female citizens on flood early
warning and impact-based forecasting; support for the preparation of community disaster
management plans in the project sites; use of citizens’ monitoring committees that review and follow
up on quality, safety, and progress aspects of the interventions; options for women to have joint
ownership or independent ownership of the land and house among the resettled households;
orientation trainings on gender for the Project Coordination team (PC) team and other decision-
makers; and development of a robust Grievance Redressal Mechanism (GRM) that is sensitive to
the needs of women and other vulnerable groups.

Managing the Risks of Adverse Impacts from Labour Influx


To address the impacts from labor influx on communities, the project will: tap into the local
workforce, to the extent possible; assess and manage labour influx risks based on appropriate
instruments; and incorporate social and environmental mitigation measures, including those relating
to Gender Based Violence (GBV), into the civil works contract. Further, it will be the contractor’s
obligation to prepare and submit a plan that outlines code of conduct for workers, worker camp
management plan and measures to address GBV. Prior to starting construction, the Contractor will
also be required to prepare and submit its own ESMP/SIMP that will provide a detailed explanation
of how the Contractor will comply with the Project’s safeguards documents, including the RAP,

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CRes MPA, 1st Phase, Social Management Framework, July 2021

ESMP, and SIMP, and demonstrate that sufficient funds are budgeted for that purpose. The
Contractor’s ESMP/SIMP will include management plans for: (i) work activities; (ii) traffic
management; (iii) occupational health and safety; (iv) environmental management; (v) social
management; (vi) labour influx and worker camp management plan; (vii) code of conduct for
workers, including measures to address GBV; and (vii) chance-finds, where relevant.

Social Management Planning


Social management planning includes developing strategies and principles for: identifying project
affected individuals, families, and communities; assessing potential social impacts of sub-projects;
and suggesting measures to avoid/minimize and manage any adverse impacts. For all physical
activities carried out under the Project, an Environment and Social Management Plan (ESMP) or a
Social Impact Mitigation Plan (SIMP) that also includes monitoring indicators will be developed.
Such safeguards management plans will address the relevant findings and draw on the conclusions
of the screening/assessments as they relate to non-land related impacts of the project interventions.
The SIMP will describe and prioritize the actions needed to implement mitigation measures,
corrective actions, and monitoring measures necessary to manage the impacts and risks identified in
the assessments. These actions will be costed and reflected as part of the contractual documents of
the civil works contractors, wherever relevant. Further, for activities that involve land-based losses,
a separate A-RAP or RAP will be prepared in accordance with the RPF developed under the Project.
All the safeguards’ instruments prepared under the project will be reviewed and cleared by the head
of the SRU and the World Bank before the start of the civil works.

Consultations, Information Disclosure, Grievance Redress Mechanism


Consultations were carried out in 21 Divisional Secretary Divisions (DSD), representatives from
eight national agencies, and the affected community from September-December 2018 to disseminate
information about the original scope of the CRes MPA, understand the socio-economic situation in
the project areas, seek inputs for the safeguard’s management plans, and verify the roles and
responsibilities of various stakeholders in the project. Summaries of the issues discussed during
these consultations and meetings were included in the previous version of the SMF disclosed in
January 2019 as per the original scope of the CRes MPA as well as the in current version.

At the time of project restructuring, additional consutlations could not be carried out to reflect on the
revised scope of the CRes MPA Phase I Project, due to the COVID-19 pandemic, particularly, the

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lockdowns that have been imposed. The draft version of the SMF was posted on the Ministry’s
website from 1-10 July 2021, to solicit comments, and revisions, if relevant, will be done
accordingly. The Project Coordination team will also advertise in the national newspapers soliciting
feedback from the pubic. Additoinal consutlations are being planned as per World Bank’s guidelines
on ‘Public Consultations and Stakeholder Engagement in WB-supported operations when there are
constraints on conducting public meetings’ between July 2021 to 2023.

Similar consultations with affected parties and other relevant stakeholders will be carried out
throughout the project cycle. During project implementation, up-to-date information will be
provided on the Project website, social media and local radio and television stations. A Public
Information Booklet (PIB) will be delivered to each household in the immediately affected area
which will include among others relevant information on the project and the rights of the affected
people, including the compensation and rehabilitation measures, and provide information on who to
contact in case of doubts or queries. The PIB will be translated into Sinhala and Tamil.

Since no major resettlement impacts are anticipated during Phase I Project, there will be only a two-
tier grievance handling mechanism for receiving and resolving complaints through a process of
mutual understanding and consensus with the relevant parties. The first tier of the GRM would
function at the Divisional Secretariat level and chaired by the District Secretary. The second tier of
the GRM would be at the national level which would be charied by the Secretary to the Ministry of
Irrigation. However, the project would establish a multi-tier GRM in the subsequent phases of the
project as resettlement impacts of complex nature are anticipated during Phase II and III. The
establishment of this GRM will follow the requirements of the ESF.

Implementation Arrangements and Monitoring


The Project Coordination team set up for the CRes MPA will be responsible for the overall social
safeguard’s management. Phase I Project of the CRes MPA does not involve any land acquistions
and hence no major resettlement impacts are anticipated. At the commencement of the Phase 1, the
project coordination team of the Ministry of Irrigation will include a full time and dedicated senior
and experienced social development specialist. However, the project activities expand with the
commencement of the construction activities of the Ambatale salinity barrier and social assessments.
consultations and preparation of RAP for the flood risk mitigation interventions of the lower Kelani
basin, mainly flood embankments and pumping houses, the project coordination team will be

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reinforced with additional safeguard officers and support staff and will engage individual consultants
and local consultant firms to handle the increased work related to social safeguards management.

However, significant resettlement impacts are anticipated in the subsequent phases which include
construction of two reservoirs requiring extensive land acquisitions. Therefore, in the second phase
of the project, the Project Coordination team will establish a Social and Resettlement Unit (SRU)
under its purview which will be responsible for managing land acquisition, resettlement activities,
and other social impact mitigation strategies, etc., at each stage of the project. The SRU will be
adequately staffed with experienced, as well as new staff, who will be responsible for co-ordination
with the relevant ministries and affected parties, and management of the day-to-day activities related
to land acquisition and resettlement. Field offices will be set up at the start of the sub-projects to
facilitate resettlement activities and to provide easy access for people who have concerns or
grievances, or who want to discuss specific aspects of the land acquisition and resettlement program.
The field offices will be staffed by land acquisition assistants, resettlement assistants, and
community development assistants from the social/resettlement unit of the project coordination team
and may be supported by consultants. Additionally, a National Project Steering Committee (NPSC)
will also be established to (i) monitor the overall implementation of ongoing sub-projects, based on
progress reports; (ii) resolve problems of implementation; and (iii) co-ordinate with other national
government agencies connected to project implementation.

A monitoring system comprising both internal monitoring as well as external monitoring and
evaluation will be established to track the progress on social management, including land acquisition
and resettlement programs. The Management Information System (MIS) system will be designed
such that it can generate real-time consolidated reports on the land acquisition, resettlement
programs, and other type of social impact mitigation activities. The system will be housed in the
offices of the Project Coordination team but will be accessible from the Project’s site offices.
Consolidated reports on the progress of the land acquisition and resettlement programs will be made
available in the project website and also shared with the World Bank on a regular basis.

This SMF will be disclosed in the project website and the World Bank’s external website.

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Abbreviations
ACAS Agriculture and climate advisory services
AFD Agence Française de Développement (French Development Agency)
AP Affected Person(s)
ASA Advisory Services and Analytics
AWS Automatic weather station
CBSL Central Bank of Sri Lanka
CCDRP Comprehensive Climate and Disaster Resilience Program
CEA Central Environmental Authority
CEB Ceylon Electricity Board
CERC Contingent Emergency Response Component
CONOPS Concept of Operations
CRes MPA Climate Resilience Multi-Phased Approach
CRIP Climate Resilience Improvement Project
CV Chief Valuer
DA Designated Account
DFC Department of Forest Conservation
DMC Disaster Management Center
DoM Department of Meteorology
DP Displaced Person
DPD Deputy Project Director
DPL with Cat-DDO Development Policy Loan with a Catastrophe Deferred Draw-Down Option
DRM Disaster risk management
DS Divisional Secretary
DSWRPP Dam Safety and Water Resources Planning Project
EA Environmental Assessment
EAMF Environmental Assessment and Management Framework
EIA Environmental Impact Assessment
EM Entitlement Matrix
EMPs Environmental Management Plans
ESMP Environment and Social Management Plan
ESS Environment and Social Standards
EWS Early Warning System
FA Financing Agreement
FM Fiduciary Management

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GBV Gender Based Violence


GN Grama Niladari (administrative officer at the village level)
GoSL Government of Sri Lanka
GRC Grievance Redress Committee
GRM Grievance Redress Mechanism
GRS Grievance Redress Service
HMIS Hydro-Meteorological Information System
IAU Internal Audit Unit
ICT Information and Communication Technology
ID Irrigation Department
IEE Initial Environmental Examination
IFR Interim Financial Reports
IP Indigenous People
JICA Japan International Cooperation Agency
KRB Kelani River Basin
LA Land Acquisition
LAA Land Acquisition Act
LAR Land Acquisition Regulations
LARC Land Acquisition and Resettlement Committee
LARU Land Acquisition and Resettlement Unit
LRP Livelihood Restoration Plan
MC Municipal Council
M&E Monitoring and Evaluation
MI Ministry of Irrigation
MIS Information Management System
MPA Multi-phase Programmatic Approach
NBRO National Building Research Organization
NFCS National Center for Climate Services
NGOs Non-governmental Organizations
NMHSs National Meteorological and Hydrological Services
NEA National Environment Act
NGO Non-Governmental Organization
NHDA National Housing Development Authority
NIRP National Involuntary Resettlement Policy
NPSC National Project Steering Committee

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NWSDB National Water Supply and Drainage Board


OP Operational Policy (of the World Bank)
PDO Project Development Objective
PIB Public Information Booklet
PCT Project Coordination Unit
POC Project Operation Committee
PPSD Project procurement Strategy for Development
PrDO Program Development Objective
PS Pradeshiya Sabha
RAP Resettlement Action Plan
RDI Regional Director of Irrigation
RDA Road Development Authority
RIMES Regional Integrated Multi-Hazard Early Warning System
RPF Resettlement Policy Framework
SBD Standard Bidding Documents
SEA Strategic Environmental Assessment
SFDRR Sendai Framework on Disaster Risk Reduction
SI Systems Integrator
SIMP Social Impact Management Plan
SLRs Sri Lankan Rupees
SMF Social Management Framework
SSA Strategic Social Assessment
TA Technical Assistance
TOC Theory of Change
UC Urban Council
UDA Urban Development Authority
UNDP United Nations Development Program
WB World Bank
WMO World Meteorological Organization

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Glossary of Terms

Affected Person: Any person, group, community, or people who, as a result of the implementation
of the Multi-phase Programmatic Approach (MPA), is affected by loss of the right to own, use, or
otherwise benefit from land (residential, agricultural, or commercial), water, livelihood, annual or
perennial crops and trees, a built structure, or any other fixed or movable assets, either in full or in
part, permanently or temporarily. S/he can be a legal owner, non-titled structure owner, or tenant
and will receive different compensation and Resettlement and Rehabilitation (R&R) packages as per
the Entitlement Matrix (EM).

Business Owner: Any person who owns or conducts a business within the project-affected area, the
operation of which may be disrupted by the construction work under the project. S/he can be a legal
owner, non-titled structure owner, or tenant and will receive different compensation and R&R
packages as per the EM.

Census: Complete enumeration based on household questionnaire survey that covers all affected
persons, irrespective of ownership and entitlement, and their assets. It can be used to minimize
fraudulent claims made by people who move into the project affected area after the cut-off date has
been announced in the hope of being compensated or resettled.

Compensation: Payment in cash or in-kind for an asset or a resource that is acquired or affected by
the project, at the time the asset needs to be replaced.

Cut-off date: The cut-off date will be publicly announced and provided in all the Resettlement
Action Plans (RAPs). The cut-off date for eligibility for entitlement is the date of notification under
the section 2 notice of the Land Acquisition Act or the start date of the census surveys. Persons who
encroach on the area after the cut-off date are not entitled to claim compensation or any other form
of resettlement assistance.

Custodians of Community: A registered association or such other legally recognized organization


or committee of people managing, looking after, or responsible for the upkeep of, and liabilities
relating to the land and structures in the project area.

Destitute Households: Socially and economically distressed households who may suffer
disproportionately due to conflict or development induced displacement. They may include women

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headed households, elderly-headed households, extremely poor, disabled, refugees, internally


displaced people, orphans, people who are living in welfare centers, recently resettled families
during the post conflict period, and others identified as case by case.

Encroacher: Someone who has illegally expanded or extended the outer limit of his/her private
premises beyond the approved building line or agricultural land and has occupied public space
beyond his/her plot of or agricultural/residential land.

Entitlement: A variety of measures comprising compensation, income restoration, transfer


assistance, income substitution, relocation, and other benefits which are due to affected people,
depending on the nature of their losses, to restore their economic and social base.

Family Card: A printed document in which details about the Affect Person (AP) and their family,
type and degree of impact, and their entitlements are entered. This will be printed in duplicate. The
original copy will be given to the AP and the duplicate kept in the custody of the Project Coordination
team. Whenever an entitlement is granted, the AP will acknowledge receipt by signing on the card
as having received the same, for transparency and record purposes.

Gender Equity: Recognition of both genders equally in terms of provision of entitlements,


treatments, and other measures under the Social Management Plan (SMP) or RAP.

Host Population: People living in or around areas where the people physically displaced by a project
will be resettled who, in turn, may be affected by the impacts of such resettlement.

Indigenous People: “Indigenous Peoples” (IP) is used in a generic sense to refer to a distinct,
vulnerable, social and cultural group possessing the following characteristics in varying degrees: (a)
self-identification as members of a distinct indigenous cultural group and recognition of this identity
by others; (b) collective attachment to geographically distinct habitats or ancestral territories in the
project area and to the natural resources in these habitats and territories; (c) customary cultural,
economic, social, or political institutions that are separate from those of the dominant society and
culture; and (d) an indigenous language, often different from the official language of the country or
region. Social Assessment carried out under the MPA confirmed that there are no IP communities
that live in the selected areas for project interventions.

Involuntary Resettlement: Resettlement is involuntary when it occurs without the consent of the
displaced persons or if they give their consent without having the power to refuse resettlement.

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Implementation Schedule: Timeframe and sequence of activities for the project.

Income Restoration: Re-establishing income sources and livelihood of people affected to a better
or at least the pre-project levels.

Land Lot: Portion of land that belongs to a AP, Project Affected Household (PAH), or government
institution. The Department of Surveys defines a lot as the basic unit of land after demarcation of
the boundaries.

Landowners: Owners of land with or without trees, crops, or structures affixed to the land with clear
title in government records. In some exceptional cases, a person who owns land/s is within the
projectaffected areas regardless of proof of such ownership will also be entitled, provided that such
ownership is recognized under law. In such cases, special decisions will be taken by the responsible
authority in consultation with the local authority, and the community.

Livelihood: A means of living such as agriculture, animal husbandry, fishing, wage labour, services
of various types, trade, etc.

Non-Resident Land and Structure Owners: Legal landowners who are not in possession of their
land either because they have rented or leased out their said land and property affixed to it, or such
land has been taken possession of by any other person.

Operational Policy (OP) 4.12: The objective of the World Bank’s OP. 4.12 on ‘Involuntary
Resettlement’ is to avoid or minimize involuntary resettlement, and where it is not feasible, assist
displaced persons in improving or at least restoring their livelihoods and standards of living in real
terms relative to pre-displacement levels or to levels prevailing prior to the beginning of project
implementation, whichever is higher.

Project Affected Household (PAH): Any household or a family that faces an impact as a result of
the implementation of the project, subproject activity, etc., loses the right to own, use or otherwise
benefit from a built structure, land (residential, agricultural, commercial), annual or perennial crops
and trees, or any other fixed or movable assets, either in full or in part, permanently or temporarily
that could affect the household’s livelihood/economic status.
Project Affected Household Head (PAHH): Any person who is representing the head of family or
household, as a result of the implementation of subproject, etc., loses the right to own, use or
otherwise benefit from a built structure, land (residential, agricultural, commercial), annual or

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CRes MPA, 1st Phase, Social Management Framework, July 2021

perennial crops and trees, or any other fixed or movable assets, either in full or in part, permanently
or temporarily that could affect the households’ livelihood/economic status.

Protected Tenants: Tenants occupying a legal property (commercial or residential) and are
protected under the Rent Act of 1972 or its later amendments, which prevents the landowners from
evicting them or increasing the rent at their own will.

Relocation: Rebuilding and/or reallocating housing and assets, including productive land and public
infrastructure, in another location.

Rehabilitation: Re-establishing incomes, livelihoods, living, and integration within the social
system.

Replacement Value/Cost: The replacement value is the cost that is adequate to purchase similar
property of same quality in the open market and cover transaction cost. In applying this method of
valuation, depreciation is not taken into account. For losses that cannot be easily valued or
compensated, attempts are made to establish access to equivalent and culturally appropriate
resources and earning opportunities. Under the project, the rate of compensation for lost land and
assets will be calculated at full replacement cost.

Resettlement: A process to assist the displaced people and communities to replace their lost land,
houses, and assets; restore access to assets and services; and improve their socio-economic and
cultural conditions. It includes settlement of displaced people on buildable land or houses/
apartments in the same (and if not, similar, and nearby) locality with barrier-free access to basic
amenities. New settlement schemes in the context of development projects following restoration of
law and order, including restoration of livelihoods, incomes, and assets bases and assistance to
rebuild life after being resettled, are also included in resettlement.

Resettlement Action Plan (RAP): The document in which a project sponsor or other responsible
entity specifies the procedures that it will follow and the actions it will take to mitigate adverse
effects, compensate losses, and provide development benefits to persons and communities affected
by an investment project.

Resettlement Assistance: Support provided to people who are physically displaced by a project.
Assistance may include transportation, food, shelters, and social services that are provided to
affected people during their relocation. Assistance may also include cash allowances that

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compensate affected people for the inconvenience associated with resentment and defray the
expenses of a transition to a new locale, such as moving expenses and lost works days.

Resident Land and Structure Owners: Owners with clear title deeds for the land and structures
which they are currently occupying for their own use, residential, commercial, cultural, or religious
purposes.

Stakeholders: Individuals, groups, organizations, and institutions interested in and potentially


affected or benefitting from a project, some of whom may also have the ability to influence a project
positively or negatively.

Squatter: Someone who has occupied public or private land, developed structures on it, and put
such land into residential, agricultural, or commercial use without obtaining development permission
and formal title under law.
Sub Families: Second or third family living in the same house registered under the same or separate
register of electors at least three years prior to the date of the order published under the section 2
notice of land acquisition under the LAA.

Tenants and Lessees: Occupants that have legally taken any land or properties or both on rent or
lease for a specific period, with registered papers recording agreed terms and conditions of the
tenancy and/or leasehold as permitted under the law.

Vulnerable Groups: People who, by virtue of gender, ethnicity, age, physical or mental disability,
economic disadvantage, or social status, may be more adversely affected by resettlement than others
and who may be limited in their ability to claim or take advantage of resettlement assistance and
related development benefits. This category specifically refers to families supported by women and
not having able bodied male members who can earn; families of physically or mentally challenged,
very old, and infirm persons, who are not able to earn sufficiently to support the family; and families
that are very poor and recognized by the government as living below the poverty line.

1. Introduction to the Climate Resilience Multi-Phase


Programmatic Approach

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CRes MPA, 1st Phase, Social Management Framework, July 2021

Introduction and background


Sri Lanka is a lower middle-income country with a GDP per capita of US$ 3,678 (2020) and a total
population of 21.4 million people. Following 30 years of civil war that ended in 2009, Sri Lanka’s
economy grew at an average of 5.8 percent during the 2010-2017 period, although there have been
some signs of a slowdown in the last few years. Despite these achievements, climate-related hazards
pose a significant threat to economic and social development in Sri Lanka. The 2019 Global Climate
Risk Index Report, launched at the Climate Summit in Katowice (COP 24), ranks Sri Lanka second
among the countries most affected by extreme weather events. During the 2010 to 2018 period, 13.7
million people were affected by floods and 11.7 million by droughts. Historical data shows an
increasing trend in the frequency of flood occurrences and their impacts (Figure 1 and 2), and a
recent study 2 estimated that 87 percent of Sri Lanka’s population lives in moderate or severe
hotspots. Hydrological and meteorological (“hydromet”) hazards could further be exacerbated by a
growing population, water scarcity, and uncontrolled urbanization, and will impose substantial costs
on the national economy, disproportionately affecting the poor. In addition, the productivity of key
economic sectors, such as agriculture, water resources management, transport, energy, and disaster
risk management are also affected by inadequate weather, water, and climate information services.
By 2050, potential impacts due to climate change are foreseen to be as 1.2 percent loss of annual
GDP.

Figure 1: Disaster impacts caused by Floods3

2
South Asia’s Hotspots, The World Bank, Spring 2018
(https://openknowledge.worldbank.org/bitstream/handle/10986/28723/33179.pdf?sequence=2&isAllowed=)

3
K. Kumudika Erangi Perera, The Socio-Economic Impacts of Flood Disasters in Sri Lanka, NeelaHaritha, The
Climate Change Magazine in Sri Lanka Vol. II Dec.2017, Climate Change Secretariat, MMDE; DesInventar
database of DMC, 2017

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CRes MPA, 1st Phase, Social Management Framework, July 2021

Figure 2: Geographical distribution of disaster-affected people

The 2004 Tsunami marked a turning point for the Government of Sri Lanka (GoSL) to enable a more
systematic approach for Disaster Risk Management (DRM). A comprehensive disaster management
system has since been established and institutional mechanisms have been put in place under the
Ministry of Irrigation (previously, the Ministry of Irrigation, Water Resources, and Disaster
Management (MIWRDM)). In 2014, the GoSL designed the Comprehensive Climate and Disaster
Resilience Program (CCDRP), which aimed at fundamental changes and mainstreaming of disaster
risk management (DRM) practices in priority sectors to improve the resilience of the country. The
program integrated two World Bank-financed lending and several technical assistance (TA)
activities whose synergies maximize the overall outcomes and strengthen the resilience of Sri Lanka.
Specifically, in 2014, the World Bank approved: (i) Climate Resilience Improvement Program and
(ii) Development Policy Loan with a Catastrophe Deferred Draw-Down Option (DPL with Cat-
DDO) (US$ 102 million). 4 To strengthen the fiscal resilience, a new Advisory Services and
Analytics (ASA): Disaster Risk Financing and Insurance in Sri Lanka (P166332), and another ASA:
Adaptive Social Protection System (P166770) were initiated to advance the design of a disaster-
linked social protection mechanism, which would allow the GoSL to quickly identify, enroll, and
compensate the disaster-affected households.

While the GoSL has invested in flood-resilient infrastructure, investments have followed a piecemeal
approach rather than a holistic and systemic approach to achieve substantial transformation.

4
The DPL with Cat DDO closed in May 2017, after the successful withdrawal of the full loan amount
following the floods and landslides in 2016
(http://documents.worldbank.org/curated/en/674381528124689623/pdf/ICR00004342-05312018.pdf)

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CRes MPA, 1st Phase, Social Management Framework, July 2021

Multiphase Programmatic Approach (MPA)


1.2.1 Description of the MPA
The Climate Resilience Multiphase Programmatic Approach (CRes MPA) will be implemented in
three Phases over a period of nine years as described below. The aim of the MPA is to support the
GoSL’s commitment and strategy relating to flood risk mitigation and enhancing resilience in
prioritized basins.
Phase I - Flood Early Warning and Kelani Climate Resilience Project (US$ 93 million);
Phase II - Kelani Climate Resilience Project- Wee Oya Reservoir (US$120 million); and
Phase III - Kelani Climate Resilience Project- Upper Deraniyagala Reservoir
(US$221 million).

Such a multi-phased approach will allow the GoSL to make required investments capable of assuring
protection up to a 1 in 100-year return period event in the Kelani basin while allowing for greater
adaptability through a forward-looking learning agenda. Each Phase of the CRes MPA has its own
Project Development Objective (PDO), which will help support and achieve the overall objective of
the Program:
The program related activities are structured are as follows:

Table 1- Components and Subcomponents of Cres MPA

Components Total IBRD GoSL


Estimated (US$ (US$
Cost (US$ Million) Million)
Million)

1. Forecasting and Early Warning of High Impact 50.00 50.00 0.00


Weather, Floods and Landslides
2. Construction of Ambatale Salinity Barrier and 39.00 39.00 0.00
Preparatory Studies
2.1 Construction of Salinity Barrier 20.00 0.00
2.2 Detailed designs of Wee Oya Reservoir, bidding 6.00
documents, Resettlement Action Plan (RAP), Environmental
Impact Assessments (EIAs)
2.3 Feasibility studies and detailed designs for Upper 7.00
Deraniyagala Reservoir, RAP and EIA, bidding documents
2.4 Pre-feasibility and Feasibility studies for trans-basin 1.00
diversions from Kelani to dryer river basins

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CRes MPA, 1st Phase, Social Management Framework, July 2021

2.5 Detailed Designs of Lower Kelani flood protection works 5.00

3. Land Acquisition & Resettlement Dropped


4. Project Management 4.00 3.00 1.00
5. Contingency Emergency Response Component 0.00 0.00
TOTAL 93.00 92.00 1.00

1.2.2 Project Description of Phase I


Phase I of the CRes MPA has four main components and will be implemented over a period of five
years.
Component 1: Forecasting and Early Warning of High Impact Weather, Floods and
Landslides.
This component comprises three sub-components which are described below.

Sub-Component 1.1: Institutional Strengthening and Capacity Building. This sub-component will
support the training of technical personnel, evaluation of opportunities to introduce new and
innovative sustainable business models, training support for main stakeholders and training
activities for end-users, including agriculture, water resources, disaster risk management, energy and
health. In addition, this sub-component will also support to build community resilience through the
development of disaster management plans with the communities with clear community roles
identified.

Sub-Component 1.2: Modernization of the observing, forecasting, and communicating systems


infrastructure. This sub-component will aim to upgrade and expand the meteorological and
hydrological observation networks and ensure that these networks are well functioning and
interoperable; modernize data management, communication and information and communication
technology (ICT) systems; improve weather and hydrological forecasting processes and numerical
prediction systems and refurbish Disaster Management Center (DMC), Department of Meteorology
(DoM) and National Building Research Organization (NBRO) offices and facilities. Two buildings
for forecasting will be designed and built namely, the National Flood Forecasting Center for the ID
and the Disaster Analytics and Information Center for the DoM.

Sub-Component 1.3: Enhancement of Service Delivery Systems


This component will introduce severe weather and hydrological services and enhance end-to-end
early warning systems and services, including impact-based flood forecasting services, flash flood
guidance system, the establishment of a digital library of climate-relevant information for Sri Lanka,
development of agriculture and climate advisory services and the creation of a National Framework
for Climate Services (NFCS). The World Meteorological Organization (WMO) Strategy for Service
Delivery and its Implementation Plan 5 provides in-depth and step- by-step guidance for the
enhancement and development of service delivery. This component will be essential in improving
the credibility and penetration of the government’s climate forecasting and warning services to
priority target end-users. The priority target end users and subsectors would initially include: (i)

5 WMO Strategy for Service Delivery and its Implementation Plan (WMO 2015) WMO-No.1129

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CRes MPA, 1st Phase, Social Management Framework, July 2021

agriculture, (ii) fisheries; (iii) emergency and disaster risk management; (iv) water resource
management; (v) land, sea and air transport; and (vi) tourism industry.

Component 2: Construction of Ambatale Salinity Barrier and Preparatory Studies.


This component includes three sub-components as described below.

Subcomponent 2.1: Construction of Ambatale Salinity Barrier (US$20 million)


This sub-component will finance civil and electro-mechanical works and consultancy services for
construction supervision for the replacement of the existing salinity barrier across Kelani river at
Ambatale. In 2002, the National Water Supply and Drainage Board (NWS&DB) constructed the
existing structure to prevent the intrusion of saline water to the intake of the drinking water supply
to metro Colombo and to maintain a high pool of the river water upstream of the barrier to enable
the intake of freshwater supply at high pumping efficiency. The original intention was to construct
an inflatable dam mounted on an elevated concrete wall across the river, but the idea of constructing
an inflatable (rubber) dam was subsequently dropped after the construction started, leaving an
incomplete structure at the location. The current salinity barrier is a concrete filled sheet piled wall
(weir) across the river, and for operational purposes, topped up by temporary sand-filled bags
(sandbags) along the weir crest. Every year, the sandbags have to be removed just before the floods
to allow safe passage of the river flood and during dry weather flow, reload the sandbags along the
crest of the wall to prevent salinity ingression. Considering the increasing risks of salinity mix up
with the rapidly increasing water supply demand of the Colombo metropolitan area and heavy annual
expenditure and efforts required to place and replace the sand bags, the Government has decided to
construct a new salinity barrier with gated control arrangements.

This Component will finance all the expenditure related with the construction of a new salinity
barrier replacing the existing structure. Detailed engineering designs for civil and electro-
mechanical works of the new structure were completed under the previous Climate Resilience
Improvement Project (CRIP, which was closed on April 30, 2021. Therefore, any additional work
requiring improvements and modifications to the design as well as the construction supervision will
be covered under CRes MPA).

Subcomponent 2.2: Preparation of Phase II Studies: Detailed designs of Wee Oya Reservoir,
Bidding documents, Resettlement Action Plan (RAP), Environmental Impact Assessments
(EIAs) (US$6 million): This sub-component will finance: i) detailed engineering designs and related
environmental assessments, land acquisition and resettlement action plans for construction of Wee
Oya reservoir in upper Kelani basin to be undertaken in Phase II.

Subcomponent 2.3: Preparation of Phase III Studies: Feasibility studies and detailed designs
for Upper Deraniyagala Reservoir, RAP and EIA, bidding documents (US$7 million):
This sub-component will finance feasibility studies, investigations and detailed designs, biodiversity
surveys, environmental impact assessments of the proposed Upper Deraniyagala reservoir, and
consultations, miscellaneous surveys and studies necessary for the construction of the reservoir to
be undertaken in Phase III.

Subcomponent 2.4: Other Studies: Studies for trans-basin diversions from Kelani to dryer
river basins and improving storm water management in Lower Kelani Basin (US$1 million):
This sub-component will finance: (i) pre-feasibility level technical and socio-economic studies for
trans-basin diversions from Kelani river; and (i) assessments and facilitating consultations with key
stakeholders for identifying next steps for improving local storm water management, flood plains or
flood risk zone management in Lower Kelani Basin.

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CRes MPA, 1st Phase, Social Management Framework, July 2021

Subcomponent 2.5: Detailed Designs of lower Kelani Flood Protection Works (US$5 million):
This sub-component will finance detailed engineering designs of flood embankments and pumping
stations proposed at pre-feasibility level by the Kelani Flood Mitigation Strategy completed under
CRIP. This sub-component will finance designs related to river bank erosion control and protection,
river training, flood proofing of selected settlement areas and assets along the tributaries, improving
flood retention areas, and improving storage capacity and conveyance efficiency of local storm
water and agriculture drainage ways. It will also finance the social and environmental assessment
and completion of EIA and RAP for the construction of the flood protection works concluded by
the detailed designs.

Component 3: Project Management (US$ 4.0 million)


This Component will finance expenditure related with activities required for implementation support
in the areas of project management, procurement administration, financial management, social and
environmental safeguards management, auditing, project supervision, and monitoring and
evaluation.

Component 4: Contingent Emergency Response Component (CERC) (US$ 0 million)


Disbursements under Component 3 will be contingent upon the fulfillment of the following
conditions: (i) the Borrower has determined that an Eligible Crisis or Emergency has occurred and
the World Bank has agreed and notified the Borrower; (ii) the Government of Sri Lanka has prepared
and adopted the Contingent Emergency Response (CER) Implementation Plan that is agreed with
the World Bank; and (iii) the Government of Sri Lanka has prepared, adopted, and disclosed
safeguard instruments required, as per Bank guidelines, for all activities from the CER
Implementation Plan eligible for financing under Component 4.

Disbursements will be made against a positive list of critical goods or the procurement of works,
and consultant services required to support the immediate response and recovery needs. All
expenditures under this component, should it be triggered, will be in accordance with BP/OP 8.0
and will be appraised, reviewed, and found to be acceptable to the Bank before any disbursement is
made.

1.2.3 Project Description of Phase II


Phase II: Kelani Basin Flood Mitigation Reservoir Project (Cost US$ 120 m; IBRD US$ 113m)
The scope of Phase II project will be: (i) construction of multi-purpose Wee Oya reservoir for flood
risk mitigation in lower Kelani basin and augment drinking water supply to Colombo city; (ii)
implementation of related environmental safeguards, land acquisition and resettlement assistance;
and (iii) project management

Wee Oya reservoir is one such reservoir that has been prioritized by the Ministry to be investigated
for its feasibility. The main purpose for the prioritization of the project is to cater the increasing
drinking water demand as well as the flood mitigation of Lower Kelani basin. Wee Oya is a tributary
of the Kelani River which meets Kelani River near Yatiyanthota and the proposed reservoir
constructed across Wee Oya is expected to retain a part of the flood to attenuate and delay the

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CRes MPA, 1st Phase, Social Management Framework, July 2021

outflow flood peak. Wee Oya reservoir is also expected to regulate river flows and release water to
maintain sufficient discharge for water demand in parallel with the growing urbanization and water-
based industries in and around Colombo during meteorological droughts. In addition to flood
mitigation and drinking water supply, possible power generation is also a consideration.

Proposed Wee Oya Reservoir is located at Malalpola Grama Niladhari Division of Yatiyanthota
Divisional Secretariat Division in Kegalle District, Sabaragamuwa Province. The Wee Oya is an
upper tributary of the Kelani River, which joins the Kelani River near Yatiyanthota. From
Yatiyanthota, the dam is located at around 9.5 km along Wee Oya and can be accessed from B482
road.

1.2.4 Project Description of Phase III


Phase III: Kelani Basin Flood Mitigation – Second Reservoir Project (Cost US$ 221 m; IBRD
US$ 198 m)
The scope of Phase III project will be: (i) construction of multi-purpose Upper Deraniayagla
reservoir for flood risk mitigation in lower Kelani basin and hydropower generation; (ii)
implementation of related environmental safeguards, land acquisition and resettlement assistance;
and (iii) project management.

Upper Deraniyagala reservoir:


Upper Deraniyagala reservoir is one reservoir that has been prioritized by the Ministry to be
investigated for its feasibility. This reservoir is located 2.5 km away from the Deraniyagala Town
in the Deraniyagala Divisional Secretary division. The main purpose for the prioritization of the
project is to cater the increasing drinking water demand as well as the flood mitigation of Lower
Kelani basin and hydropower generation. Reservoir capacity is 69 MCM. Ihe inundation area for
proposed reservoir is about 3.3 square km.

The construction of this reservoir will have diverse impacts on gender, livelihoods, public support,
labour influx, including those related to GBV, and community conflict. At the same time, the Project
also has the potential to benefit local populations, including from employment opportunities during
construction, prevention of food risks, safety enhancement through improved flood forecasting and
early warning systems for severe weather-related events, and relocation of vulnerable households to
flood safe areas.

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CRes MPA, 1st Phase, Social Management Framework, July 2021

Accordingly, it is required to: (i) mitigate the adverse social impacts of the Project in terms of
compensation for land and other assets, livelihood restoration of displaced households, and other
resettlement and rehabilitation assistance; (ii) enhance the safety and security of communities living
along the riverbanks from the perennial risks of floods and other extreme weather events; (iii)
strengthen gender impacts and citizen engagement in Project activities and benefits, including as
end-users of information from weather forecasting and early warning systems; and (iv) ensure
effective implementation of safeguards management plans.

Component 3: Project Management Support


(Total US$ 4 million; of which US$ 3 million will be IBRD financing).
The objective of this Component is to ensure the successful implementation of the activities carried
out under the Project. Activities to be supported under this Component include: (i) implementation
support in the areas of project management, Monitoring and Evaluation, procurement, Financial
Management, and environmental and social safeguards; (ii) monitoring compliance with
environmental and social safeguards; (iii) purchase of vehicles, office furniture, and IT equipment
for the Project Coordination team; (iv) incremental operating costs of the Project Coordination team;
and (v) hiring of experts to reinforce the staffing of the Project Coordination team.

Component 4: Contingent Emergency Response Component (CERC) (Total US$ 0 million).


This Component will support preparedness and rapid response to a natural disaster, emergency,
and/or catastrophic event, as needed. The GoSL may request the World Bank to re-allocate Project
funds to this Component to support response and immediate recovery efforts.

Justification for updating the SMF


This SMF is a revised and an updated version of the SMF that was cleared by the World Bank and
disclosed in January 2019. The previous version had to be updated due to: (i) changes in the scope
of the project, and (ii) cancellation of the construction of flood embankments that had significant
resettlent impacts. Specifically, the CRes MPA Program and Phase I Project budget has been
downscaled from US$774m to US$403m, and from US$310m to US$92m respectively with
following key changes: (i) prioritize multi-purpose water reservoirs, (ii) cancel flood embankments
and pumping stations while continuing with detailed engineering designs, and (iii) terminate the land
acquisition process initiated by the governent for the construction of embankments.

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CRes MPA, 1st Phase, Social Management Framework, July 2021

The major reason for government’s request to scale down the scope of CRes MPA is the large and
increasing debt burden of the country that has been further exacerbated by continuing losses in
production and tax revenue consequent to COVID-19 pandemic. The April 2019 terrorist attacks too
had a crippling impact on the economy earlier. The country’s debt to GDP ratio has reached around
105 percent in 2021. The fiscal constraints have compelled the newly elected administration to
review all large ongoing and pipeline projects supported by the government and external donor
financing and to reprioritize its investments in line with its new development vision and agenda.

The restructuring of the CRes MPA also provides an opportunity to enhance economic performance
post COVID-19 by considering how the proposed investments in meteorological services can
contribute to economic resilience in Sri Lanka As countries assertively begin to tackle climate
change, the benefit of managing a weather- and climate- sensitive economy and the need for more
applicable weather, climate and hydrological information will become apparent.

Objectives of the Social Management Framework


Projects and programs financed with World Bank resources need to comply with the World Bank’s
Operational Policies. Therefore, components and related activities eligible for funding under CRes
MPA too will be required to satisfy the World Bank’s safeguard policies, in addition to conformity
with the national regulations of the GoSL. However, since details of all the sites and specific
investments of the CRes MPA are not available at this stage, except for the preliminary design for
the construction of Ambatale Salinity Barrier in the upper reaches of the Kelani river (Component 2
of Phase I), site-specific Environmental and Social Assessments cannot be conducted. What is
possible at this stage is an identification of generic issues that are typically associated with activities
that would potentially be funded under the CRes MPA and apply the information to site specific
social assessments, as and when the need arises. Therefore, the purpose of this Social Management
Framework (SMF) is to outline a framework for preparing site-specific/subproject-specific social
assessments and social management plans to ensure that the social risks and potential impacts
associated with each phase and components of the CRes MPA are identified, and all the key
principles and policy requirements for the sound management of these risks and impacts are in place
to ensure that the program is carried out in a sustainable manner. This will serve as the basis in the
preparation of site-specific Social Impact Assessments (SIAs) and Safeguards Management Plans
(SMPs) like Resettlement Action Plans (RAPs), Abbreviated Resettlement Action Plans (ARAPs),

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CRes MPA, 1st Phase, Social Management Framework, July 2021

Social Impact Management Plans (SIMPs), and/or Environmental and Social Management Plans
(ESMPs), during implementation.

In addition to this SMF, a separate Environmental Assessment and Management Framework


(EAMF) and a Resettlement Policy Framework (RPF) have been prepared as part of the
safeguards instruments to be adopted under the Project. Since the World Bank has in principle
agreed to finance the interventions under the CRes MPA, it is important that the project
interventions under Phase I comply with the World Bank’s environment and social safeguards
policies, and Phases II and III with the World Bank’s Environmental and Social Framework
(ESF). Specifically, it is envisaged that the investments under Phase I will have to comply
with the World Bank’s Operational Policies OP 4.01 (Environmental Assessment), OP 4.11
(Physical Cultural Heritage), and OP 4.12 (Involuntary Resettlement). However, since the
detailed preparation of Phase II is expected to start in 2021, Phase II will have to comply with
the World Bank’s newly introduced Environmental and Social Framework (ESF) and
Environmental and Social Standards (ESS).

The specific objectives of this SMF are to:


• Establish clear procedures and methodologies for social safeguards planning, review, approval,
and implementation of sub-projects to be financed under the MPA.
• Carry out initial assessment of social impacts (both positive and negative) from the MPA
investments and propose mitigation measures in light of the available information at this stage.
• Specify appropriate roles and responsibilities, and outline the necessary procedures for
identifying, managing, monitoring, and reporting social concerns related to sub-projects.
• Determine the training, capacity building, and technical assistance needed to successfully
implement the provisions of the SMF.
• Provide practical resources for implementing the SMF; and
• Outline and sequence safeguard activities that will commence with project implementation.

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CRes MPA, 1st Phase, Social Management Framework, July 2021

2. Existing Social Conditions in the Project Area


Historical context of the basin and project area
The Kelani River Basin, spanning a length of more than 145 kilometres, has a very important
prehistorical significance. According to historians, the presence of the Kelani river has been a source
point for civilization during the long history of Sri Lanka. The basin lies between the two ancient
kingdoms of Sri Jayawardanapura Kotte and the Seethawaka Kingdom, and the northern section of
the basin belongs to the old Kandyan Kingdom. During the reign of Parakramabahu IX of Kotte
Kingdom (1508/09 to 1529), the capital was moved to Kelaniya until 1528. There are
archaeologically important sites and monuments in the river basin that date back to the early
Anuradhapura era (377 BC to 1017 AD), most of which are monasteries. The river itself has been a
main source of transportation, livelihood, and water supply for the communities that settled on its
banks.

Hanwella, the starting point for the construction of embankments under the proposed CRes MPA,
was an important site for ferry routes that went through the Kelani river. It is believed that King
Mayadunne of Seethawaka kingdom made the Gurubebila Fort (also known as the Hanwella Fort)
in Hanwella as a form of protection for the ferry route (Figure 3). It was subsequently occupied by
the Portuguese (1597), Dutch (1684), and English (1786), and the Fort underwent rehabilitations
under the different colonizers. Similarly, the Malwana Fort, at Malwana in the Gampaha District,
was constructed by the Portuguese and was used by the soldiers stationed there. Later on, the Fort
was occupied by the Dutch and underwent rehabilitation and subsequent abandonment as well.

Figure 3: Hanwella Fort in 1736

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CRes MPA, 1st Phase, Social Management Framework, July 2021

Colombo lies in the river basin and is the largest commercial and administrative hub of the country.
‘Kolonna thota’ (port on the Kolonne river – the old name for the Kelani river) was an important
seaport due to the presence of the natural harbour, as well as its location in the ancient trade route
used by the Roman, Arab, Persian, and Chinese trade sailing vessels more than 2000 years ago.
Colombo saw first of its development during the era of the Kotte Kingdom, and has been one of the
highly populated cities in the country ever since. The Colombo Fort was developed in the 16th
century by the Portuguese to fortify their trading post and encompasses the area that now houses the
major hotels and presidential palace. The area outside the Fort is now Pettah (‘Pita Kotuwa’ in
Sinhala, which translates directly to ‘outer fort’). The Fort underwent sieges during the Sinhalese-
Portuguese war and then was conquered by the Dutch East India Company in 1656. The Dutch
rehabilitated the Fort, and it became a military strategic point for the confrontations that happened
during the Sinhalese-Dutch war. Once the English conquered the Fort, Colombo was transformed
into a place of administrative importance and was subsequently named the capital of Ceylon in 1815
during the Kandyan Convention. Once the new administrative legislations were established in 1978,
Sri Jayawardenapura Kotte was designated as the administrative capital of Sri Lanka. Additional
details about the historical, archeological, and cultural significance of the Project area are provided
in the Strategic Social Assessment carried out for the MPA.

Land use patterns


The Kelani basin can be divided into three distinct topographical units that encompass three
peneplains: lower (below 100m AMSL), middle (100 to 300m AMSL), upper (above 300m
AMSL)).6 This topographical variation occurring from the interior hilly terrain to coastal flat lands
has resulted in the Kelani River Basin covering a range of landforms, from hillocks and ridges in its
upper reaches to flood plains and coastal plains in the lower reaches. Further, the Kelani river passes
through the Wet Zone of the country and is further sub divided into 10 Agro-Ecological Zones (AEZ)
covering the low, mid, and up country based on elevation. Elevations of these AEZ varies from
almost zero to 2000m, the mean temperature from 130C to 290C, and rainfall from 1525 to 3600 mm.
Due to this different climatic and topographic variation, entirely different land use systems can be
observed throughout the watershed. The lower reaches of the basin include areas within the Colombo

6
Cooray, 1984

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CRes MPA, 1st Phase, Social Management Framework, July 2021

District comprising low lying flood retention zones, which are essentially marsh habitat. The
sustenance of these urban wetlands is heavily dependent on the inflow from the Kelani river, but
these lowland wetlands are now severely fragmented. Figure 4 shows the land use pattern in the
impacted area.

Figure 4: Land Use Map of the Kelani River Basin

(Source: CEA, Strategic Environmental Assessment of Development of River Basin Level Flood and
Drought Mitigation Investment Plans-Kelani River Basin, June 2018).

As can been seen from the figure above, apart from the natural land use types, many anthropogenic
land use types are found in the area. In general, the land use pattern in the Kelani River Basin
involves two distinctive forms—the upper catchment area is more rural and is used primarily for
plantation and agricultural land, and the lower catchment area is built-up land with modern towns
and cities. As mentioned in Table 2, most of the land is used for non-traditional export crops (40,894
ha.), rubber plantations (34,764 ha.), home gardens (31,876 ha.), paddy lands (15,643 ha.), coconut
(15,480 ha.), building (13,070 ha.), and forests (12,998 ha.). A relatively higher percentage of the
Montane and Sub-Montane forests are in the eastern part of the basin. Large extent of paddy lands,
which represent 7.8 percent of the total area, is found in the medium and lower reaches of the basin.
Coconut plantations are around 5 percent.

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CRes MPA, 1st Phase, Social Management Framework, July 2021

Table 2 : Land extent and land use patterns in the Kelani Basin
Land Extent in the impacted Area (Ha.)
Type of land
Colombo Gampaha Kegalle Total
Irrigated paddy land 1,329 1,532 1,741 4,602

Rain fed paddy land 3,869 3,345 3,827 11,041

Tea 45 - 7,154 7,199

Rubber 11,167 1,066 22,531 34,764

Coconut 1,975 4,476 9,029 15,480

Cinnamon 103 46 - 149

Non-traditional export crops 282 72 40,540 40,894

Forests 1,257 540 11,201 12,998

Grass/chena 394 118 3 515

Mashes & mangroves 1,501 725 - 2,226

Home garden 12,917 16,980 1,979 31,876

Reservoirs 1,151 1,129 495 2,775

Buildings 7,553 2,353 3,164 13,070

Sand & mountains 40 - - 40

Abandoned land 403 360 1,159 1,922

Sacred places, roads, cemetery etc 3,316 - 2,007 5,323

Overall Land extent 47,302 32,742 104,830 184,874


(Source: Department of Census and Statistics)

Notably, except for areas near Colombo, large scale human settlement activities did not take place
in this area due to flood risks. This situation changed during the last three or four decades with the
establishment of the Free Trade Zone (FTZ) in Biyagama and the declaration of Sri Jayawardanapura
Kotte as the Administrative Capital of the country. The construction of factories and warehouses
took place in Kelaniya, Malwana, Kaduwela, and Hanwella outside the Biyagama FTZ. As a result,
this area has been transformed into a dominantly industrial, service, and residential region, with
human settlements replacing the previously agriculture dominant areas. Such changes in land use

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CRes MPA, 1st Phase, Social Management Framework, July 2021

have adversely affected paddy cultivation, and many farmers are giving up farming and are
employed in factories, building sites, and similar economic activities.7 Further, many of these lands
have developed haphazardly with no consideration of the environmental sustainability of the area.
In many instances, no formal approvals are obtained from the relevant agencies. Roads have been
constructed by filling drainage paths, reservations have been encroached, and the walls of houses
and workplaces have become barriers to rapid water out flow during rainy periods. The cumulative
result of these informal activities is heavy property damage even after a minor flood. The flood in
May 2016 is a typical example in this regard, which caused heavy damage to the area, even though
it has been recorded as a minor flood.

Socio-economic profile of the basin


2.3.1 Project area within the Kelani River Basin
The Kelani River Basin area covers seven Districts, 38 Divisional Secretariat Divisions (DSDs), and
1,091 Grama Niladhari Divisions (GNDs), on 234,010 hectares of land area. Although there are
1,091 GNDs in the Kelani River Basin area, only 98 GNDs of the 13 DSDs of Colombo, Gampaha,
and Kegalle Districts are affected by the CRes MPA as mentioned in Chapter 1.8

Table 3 : Land extent of the Kelani River Basin


District Total area (ha) Area inside the basin (ha) % Of area inside the basin
Colombo 67,996.76 45,854.07 67.44%
Gampaha 141,847.28 33,485.59 23.61%
Kalutara 164,644.77 1,144.55 0.70%
Kandy 192,402.38 390.20 0.20%
Nuwara-eliya 174,534.77 43,141.33 24.72%
Ratnapura 328,877.54 7,146.69 2.17%
Kegalle 166,099.25 102,848.32 61.92%
Overall 1,236,402.75 234,010.74 18.93%
(Source: GIS Survey by the consultant)

7
CEA, Strategic Environmental Assessment of Development of River Basin Level Flood and Drought
Mitigation Investment Plans-Kelani River Basin, June 2018.
8
The area was determined through google topographic survey conducted at the feasibility study conducted
for the interventions under the CRes MPA.

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CRes MPA, 1st Phase, Social Management Framework, July 2021

As per the figures presented above in Table 3, the Colombo and Kegalle Districts have more than
50% of their land area located within the river basin, while the Kandy and Kalutara Districts record
the least. Table 4 presents the land extent affected in each of the three Districts where the proposed
interventions will be implemented under the CRes MPA. The Kegalle District is expected to be the
highest impacted District with respect to land extent (9,145.37 ha). However, the Colombo District
records the highest percentage of affected land from the total land covered by the district (10.26%).

Table 4 : Summary of land area in each district and project impacted area

Total land area of Land area of the % Of land area of the


District the impacted GNDs impacted GND inside impacted GND inside
(ha) the basin (ha) the basin
Colombo 67,996.76 6,979.29 10.26%
Gampaha 141,847.28 4,809.20 3.39%
Kegalle 166,099.25 9,145.37 5.51%
Total 375,943.30 20,933.85 5.57%
(Source: GIS Survey by the consultant)

Out of the above 98 GNDs affected due to the proposed interventions, 36 GNDs are expected to be
affected due to proposed embankments from Kaduwela to the sea mouth, 21 GNDs due to
embankments from Kaduwela to Hanwella, and 29 GNDs due to embankments upstream of
Hanwella (included in the original scope of the project). Another 8 GNDs will be affected due to the
construction of the Upper Deraniyagala reservoir and another 4 GNDs due to the construction of
Wee Oya reservoir. Details of the impacted GNDs and DSDs in the basin area are included in the
SSA prepared for the CRes MPA.

2.3.2 Population distribution and characteristics


Approximately 76,300 households are estimated to live in the impacted area of the Kelani River
Basin. This constitutes 15% of the total number of households in the respective DSDs of the various
Districts in the Kelani River Basin Area, as shown below (Table 5).

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CRes MPA, 1st Phase, Social Management Framework, July 2021

Table 5: Number of households in the impacted Area


District No. of households in the No. of households in the
DSD impacted area
Colombo 270,052 46,617
Gampaha 166,269 22,804
Kegalle 57,706 6,880
Overall Total 494,027 76,300
(Source: Department of Census and Statistics)

As explained in Chapter 1, the census 2012 was used to extrapolate (predict) the population
distribution for the year 2018. Accordingly, the highest population, including those that would be
affected by Project interventions, is estimated to be in the Colombo District and the lowest in the
Kegalle District (Table 6). Further, the percentage of females in the Project area is slightly higher
than the percentage of males, which also reflects the overall gender distribution across Sri Lanka.

Table 6 : Estimated population in the three affected districts in Kelani River Basin Area
Total estimated Total estimated
District population of the population of Male Female
entire DSDs (2018) impacted area (2018)
Colombo 1,191,051 206,543 101,908 104,634
Gampaha 722,151 99,184 48,629 50,555
Kegalle 221,154 26,979 13,003 13,976
Overall 2,140,356 332,706 163,540 169,165
(Source: Department of Census & Statistics with estimated data)

In terms of age distribution, the highest percentage of individuals in the Project area represent the
age group of 35-59 years (32%), while the lowest of 8% represent the age group of 0-4 years. Another
23% of the affected population represents the age group between 5-19 years, considered as children
or population attending primary and secondary education and 24% are in the age group of 20-34
years (young adults). The percentage of the population above 60 years is 13%, part of the dependent
population (Table 7).

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CRes MPA, 1st Phase, Social Management Framework, July 2021

Table 7 : Age groups of the population in the impacted area in the Kelani Basin Area

District Total 0-4 5-19 20-34 35-59 >60

Colombo 206,543 16,431 48,372 49,686 66,657 25,398

Gampaha 99,184 7,493 22,260 25,219 31,526 12,687

Kegalle 26,979 2,286 6,272 6,119 8,270 4,032

Overall 332,705 26,209 76,903 81,024 106,453 42,116


(Source: Department of Census & Statistics)

Population information disaggregated with respect to religion is an important key social factor that
needs to be considered in the implementation of projects, mainly due to its influence on the cultural
and social activities in the area. As shown in Table 8, the impacted area in the Kelani River Basin is
dominated by the Sinhalese population (81%), followed by the Tamil population (10%), and Sri
Lanka Moors (8%). Other than these three major ethnic groups, there are small numbers of
population belonging to the Burgher, Malay, Sri Lankan Chetty communities, mainly within the
Colombo District (these groups been categorized as ‘other’).

Table 8 : Religious composition of the population in the impacted area of the Kelani Basin
Total population Roman
District Buddhist Hindu Islam Other
in impacted area Catholic

Colombo 206,543 144,993 16,523 24,372 14,458 6,197


Gampaha 99,184 70,718 2,281 4,860 19,341 1,984
Kegalle 26,979 22,770 1,754 1,969 0 486
Overall 332,705 238,481 20,558 31,201 33,799 8,667
(Source: Department of Census & Statistics)

According to above information, the impacted area of the basin is dominated by the Buddhist
population, constituting an overall average of 72% of the population. The Hindu population is 6%,
the Islamic population is 9%, and the Roman Catholic population is 10%. Notably, while the
Sinhala/Buddhist culture dominates the basin area, impacts of the Tamil/Hindu culture is more
pronounced in the plantation area. Further, while relatively small, the impacts of Islamic culture are
very strong in the limited areas where the Muslims live.

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CRes MPA, 1st Phase, Social Management Framework, July 2021

2.3.3 Socio-economic status of the households


Land Ownership and Tenure: 77% of land in the Project area is owned privately, 13% is rented from
private owners, 4% are rented or leased from the government, 4% is occupied rent free, and 2% is
encroached land (Table 9).

Table 9: Number of households and land tenure in the impacted area in Kelani River Basin

District

Colombo 46,617 35,576 2,041 6,503 1,377 670 449


Gampaha 22,804 17,696 544 3,169 574 555 265
Kegalle 6,880 5,483 153 240 849 69 86
Overall 76,300 58,756 2,738 9,912 2,800 1,294 800
(Source: Department of Census & Statistics)

Education: The majority (approximately 97%) of the population above 5 years is educated, and only
3% have no schooling/formal education attainment (Figure 5). Slightly less than half of the
population is qualified with General Certificate of Education (GCE) Ordinary Level (OL)
examination, General Certificate of Education (Advance Level) examination, university degree
certificates, or above. While the number of persons who have not attended school at all is somewhat
high, as a percentage, it is still lower when compared to national level data.

Figure 5: Educational qualifications of the Kelani Basin population

50%
40%
30%
20%
10%
0%
Degree and
Primery Secondary G.C.E. (O/L) G.C.E. (A/L) No schooling
above
Series1 19% 39% 20% 15% 4% 3%

(Source: Department of Census & Statistics)

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CRes MPA, 1st Phase, Social Management Framework, July 2021

Livelihoods: The main sources of livelihoods in the impacted area broadly include employment in
the public sector, private sector, semi-government sector, agriculture, technical occupations, labour
work on daily wages or plantation workers, and self-employment (which includes tailoring, retail
trading, making different non-traditional products, making food items, and sand mining). Broadly,
more than 43% of the households in the project area derive their incomes from wage earnings, 4%
from agriculture, and 54% from non-agricultural activities. Compared to the national averages, these
figures indicate that a higher proportion of the population in the Project area derive their livelihoods
from wage income, while a lesser percentage of people rely on agriculture.

Employment: Forty nine percent (49%) of the population are employed, 3% are unemployed, and
another 48% of the population is economically inactive (Table 10). In comparison, at the national
level, 48.2% of the country’s population is employed, 3.4% are unemployed, and 48.4% are
economically inactive. This indicates that the employment trends in the Project area are like national
averages.

Table 10: Employment levels of the population in the Kelani River Basin

District Total Employed Unemployed Economically not active

Colombo 157,815 77,819 4,119 75,877

Gampaha 76,968 37,377 2,394 37,197

Kegalle 20,383 10,408 826 9,149

Overall 255,166 125,603 7,339 122,224


(Source: Department of Census & Statistics)

Income levels: As shown in Table 11, the average household income, as well as expenditure levels,
of the three Project Districts is higher than the national average. However, it is also the case that,
while Gampaha and Kegalle have lower income and expenditure levels, the average for the Project
area is highly skewed by the data from Colombo.

Table 11: Household average income and expenditure levels of the districts
in the impacted area

Income per month Expenditure per


District
(SLRs.) month (SLRs.)

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CRes MPA, 1st Phase, Social Management Framework, July 2021

Colombo 104,581 90,670


Gampaha 72,834 64,563
Kegalle 51,865 48,511
Avg. for 3 project districts 76,427 67,915
National Level 62,237 54,999
(Source – Household Income and Expenditure Survey – 2016)

Public Assistance: There are various types of public assistance programs that are being implemented
in the Project area by various government institutions. Among these, the Samurduhi benefits, given
to poor households, are availed to 63,154 households or 18% of the total households in the impacted
basin area (Table 12). There are variations across the districts—for example, a larger proportion of
the population in Colombo is recipients of Samurudhi benefits compared to Kegalle.

Table 12: Number of Samurdhi beneficiaries in the impacted area of the Kelani River Basin
Total no of families No of families receiving % Of families
District in the impacted Samurdhi in the impacted receiving Samurdhi
area area benefits
Colombo 172,959 36,073 21%
Gampaha 122,472 20,969 17%
Kegalle 49,169 6,111 12%
Overall 344,599 63,154 18%
(Source: District Statistical Handbooks - Department of Census & Statistics)

2.3.4 Housing
As presented in Figure 6, the majority of the housing units in the Project area are ‘permanent type’
(89%), while there is only 1% classified as “improvised structures” or “temporary structures”.
Further, 71% of the houses are single one-story housing units, 16% are single two-story housing
units, 1% are single multi-story housing units, 3% are annexes, 2% are flats, 1% are twin houses,
4% are row/line room housing units, 1% are shanties, and a very few are condominiums.

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Figure 6: Status of different types of housing structures

Hut/Shanty
Row/Line room
Twin house
Condominium
Flat
Attached house/Annex
Single 2+ story
Single-2 story
Single -1 story

0% 10% 20% 30% 40% 50% 60% 70% 80%

Attached
Single -1 Single-2 Single 2+ Condomini Twin Row/Line
house/Ann Flat Hut/Shanty
story story story um house room
ex
Series1 71% 16% 1% 3% 2% 0% 1% 4% 1%

(Source: Department of Census & Statistics)

2.3.5 Access to public utilities


Electricity and Cooking Fuel: Approximately 95% of the households in the Project area use the
national grid, while 5% use kerosene for lighting their houses. Other types of lightings constitute
less than 1%. In terms of cooking fuel, the main energy sources for cooking are firewood (45%), gas
(44%), and kerosene (10%). A small percentage of households also use electricity, saw dust/paddy
husk, and other materials (See Figure 7).

Figure 7: Source of electricity supply to the household

100%
80%
60%
40%
20%
0%
National Rural hydro
Kerosene Solar power Bio Gas Other
network power
Series1 95% 0% 5% 0% 0% 0%

(Source: Department of Census & Statistics)


Drinking water: As shown in Figure 8, the majority of the population (more than 90%) obtains
drinking water from the National Water Supply and Drainage Board’s (NWS&DB) water lines and

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CRes MPA, 1st Phase, Social Management Framework, July 2021

protected wells. There are, however, households that rely on tube wells, bowsers, rivers/ tanks/
streams, and rainwater.
Figure 8: Sources of Drinking Water Suppy

Bottle water 0%
Rain water 0%
River/ Tank/stream 3%
Bowser 0%
Tube well 1%
Rural water projects 4%
Tap outside premises 4%
Tap within premises 6%
Tap within house 50%
Unprotected well 1%
Protected well outside premises 4%
Protected well within premises 26%

0% 10% 20% 30% 40% 50% 60%

(Source: Department of Census & Statistics)

In terms of sanitary facilities, 82% of households have access to a water seal toilet connected to a
sewer system, 14% have water seal toilets with a septic tank, 2% have flush type toilets, and 2%
utilize direct pits. In some of these cases, these sanitary facilities are of very poor quality.

Schools and Hospitals: In terms of the total number of schools in the respective impacted area of the
DSDs, 41% of schools are in Kegalle, 36% are in Colombo, and 23% are in Gampaha. However, the
largest percentage of national schools is recorded in Colombo. Likewise, of the three Districts in the
Project area, the largest number of hospitals are located in Colombo (42%), 32% are in Kegalle, and
26% in Gampaha. Further, the largest numbers of hospital beds, Medical Officers of Health (MOHs),
Public Health Inspectors (PHI), and Health Midwives are in Colombo.

Road networks: Similarly, the largest road network within the proposed Project intervention areas is
recorded from Colombo, and the lowest is from Gampaha. Specifically, of the total road length in
the impacted area, Colombo contains 41% of roads, Kegalle contains 35%, and Gampaha contains
24%.

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CRes MPA, 1st Phase, Social Management Framework, July 2021

Gender and Vulnerability in the Project Area


2.4.1 Gender Dynamics
The total population of the impacted area consists of 163,540 (49.2%) males and 169,165 (50.8%)
females. Similar to the general population, the majority (approximately 95%) of the population in
the Project area is educated, but a slightly higher percentage of women (5%, compared to 3% in the
general population) have no schooling/formal education attainment (Figure 9). A much lower
percentage of women are qualified with General Certificate of Education (Ordinary Level)
examination, General Certificate of Education (Advance Level) examination, and university degree
or above. As can be seen, Sri Lanka’s women’s participation in the labour force is approximately
50% and the rates are similar across the Project area, although it is slightly higher in the Kegalle
District.

However, these figures across the three Districts are higher than the national of 36%.9
Figure 9: Femable population by education levels in the impacted area in the
Kelani River Basin

(Source: District Statistical Hand Books - Department of Census & Statistics)


However, In Sri Lanka, women are more vulnerable to the consequences of natural disasters
compared to men, due to differences in employment status, income, gendered social roles, social

9
World Bank. Getting to Work: Unlocking Women’s Potential in the Sri Lanka’s Labor Force’ 2017.

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CRes MPA, 1st Phase, Social Management Framework, July 2021

norms, and restrictions governing behavior. 10 Women heading their households may lack the
support of a male and/or social capital required at the onset of floods to remove assets and special
needs individuals from the households; as a result, they may experience greater isolation and
emotional trauma than others pre-during and post crisis. Pregnant women, women with infants and
toddlers, women caring for the ill/disabled are likely to face several challenges related to mobility,
which will compromise their ability to move to safety and have their special needs met while at the
shelter. Women may have difficulties in preparing for and going through a natural disaster without
the presence of a male relative. If mobility is restricted, and/or access to TV/radio is limited, these
individuals may be at a disadvantage in terms of receiving and responding to early warnings.

2.4.2 Vulnerable groups


The vulnerable groups in the Project area comprise women-headed households, persons below the
official poverty line, the unemployed population, the population who did not attend schools, the
differently abled population, children below four years old, and the elderly.

Women-headed households: The women headed households in the three Districts are about one fifth
of the total population: 21% in the Colombo District, 20% in the Gampaha District, and 21% in the
Kegalle District, as against the 20% of households at the national level. This is an important group,
as the women in these households take full responsibility for managing the family, reducing the
poverty levels, and providing other types of social protection to their families.
Population below the poverty line: The incidence of poverty is reported as 3.8% in the impacted area
of the Kelani River Basin, with the highest poverty level reported in the Kegalle District. Further, a
higher rate of poverty is reported from the rural areas: Deraniyagala DSD (11.6%), Yatiyantota DSD
(10.9%), Bulathkohupitiya DSD (9.6%), Ruwanwella DSD (8%), Dompe DSD (5.3%), and
Seethawaka DSD (5%). In all other DSDs that are urban, the poverty rates are less than 4%.11

10
De Silva, K., & Jayathilaka, R. (2014). Gender in the context of disaster risk reduction; a case study of a flood risk
reduction project in the Gampaha District in Sri Lanka. Procedia Economics and Finance, 18, 873-881.
11
Department of Census and Statistics. ‘Spatial Distribution of Poverty in Sri Lanka’ 2015. Available at
http://www.statistics.gov.lk/poverty/SpatialDistributionOfPoverty2012_13.pdf

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CRes MPA, 1st Phase, Social Management Framework, July 2021

Unemployed population: In terms of unemployment, while the percentage of the unemployed


population in the Project area is relatively low at 2.2%, the highest percentage of unemployed
persons is reported from the Kegalle District (3.1%) and 3.5% from the Deraniyagala DSD.
Population that did not attend schools: Approximately 3% of the population in the Project area has
not attended school. However, there is variation across the Project Districts, with the highest from
the Kegalle District (5.4%).
People with disabilities: At the national level, the percentage of people with a disability is reported
at 1.55%, but in the three Project Districts, the percentage is higher at 2.19%. Further, as shown in
Table 13, the highest rate of disability is recorded in the Kegalle District (4.17%).

Table 13: Disabled population in the impacted area of the Kelani River Basin
Disabled population in 2018
Total Total disabled
Population in population in
District
the the
impacted area impacted area

Colombo 206,543 4,425 735 786 562 1,123 149 1,070


% 2.14% 0.36% 0.38% 0.27% 0.54% 0.07% 0.52%
Gampaha 99,184 1,745 316 354 234 449 62 329
% 1.76% 0.32% 0.36% 0.24% 0.45% 0.06% 0.33%
Kegalle 26,979 1,125 201 225 155 278 50 217
% 4.17% 0.74% 0.83% 0.57% 1.03% 0.18% 0.80%
National 21,637,645 335,631 82,107 87,153 57,194 11,379 15,775 82,023
% 1.55% 0.38% 0.40% 0.26% 0.05% 0.07% 0.38%
(Source: District Statistical Hand Books - Department of Census & Statistics)

Dependent population: The dependent population, comprising children below five years old and
elders above 60 years old, constitutes approximately 21% of the population in the Project area. The
distribution of population across the three Districts is similar, although Gampaha has a slightly
higher percentage of the elderly population.

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CRes MPA, 1st Phase, Social Management Framework, July 2021

Commercial and industrial activities in the project area


Altogether, there are 9,777 industries in the Project impact area, comprising mining and quarrying;
food, beverages, and tobacco; textile, wearing, apparel, and leather; wood, wood production, and
furniture; paper products and printing; chemical, petroleum, rubber, plastic, and non-metallic
mineral product; basic metal products; and machinery and equipment. The highest percentage of
industries is reported from the Gampaha District (83%), followed by the Kegalle District (16%).
Notably, even though the city of Colombo is considered as the economic capital of the country, not
many industries are located within the Project affected DSDs in the Colombo District—the Colombo
District reportedly constitutes only 1% of industries located in the basin (Table 14).

Table 14: Number of industries in the basin area


Type of Industries Number of industries in the basin area
Colombo Gampaha Kegalle Total
Mining & quarrying 1 271 4 275
Food beverages & tobacco 16 1,477 728 2,221
Textile, wearing, apparel & leather 42 1,446 282 1,770
Wood, wood production and 23 490 158 670
furniture
Paper products and printing 10 208 49 267
Chemical, petroleum, rubber & 19 447 74 540
plastic
Nonmetallic mineral products 1 1,590 17 1,607
Basic metal products, machinery &
5 2,108 19 2,132
equipment’s
Other manufacturing industries 6 7 238 251
Water works & supply - 27 16 43
Overall total 122 8,071 1,584 9,777
(Source: District Statistical Handbook - Department of Census & Statistics)

Commercial units in the basin area can be classified as: retail shops; restaurants; textile and foot
wear; fish and vegetable; dispensary and pharmacy; wood and iron furniture; electrical items;
groceries, building material and paint shops; liquor shops; jewellery; books and stationary; motor
vehicles spare parts; and other categories of sales units. Altogether, there are 2,666 registered
commercial units in the impacted area of the Kelani River Basin. While most of the commercial

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CRes MPA, 1st Phase, Social Management Framework, July 2021

units are located in the Gampaha District (70%), there is significant variation across the three
Districts. For example, retail shops dominate commercial establishments in Colombo (64% of all
commercial units in Colombo) but in Gampaha, their portion is relatively small (15% of all
commercial units). Similarly, the categories of ‘other’ are higher in Gampaha (58% of all
commercial units) and Kegalle (44% of all commercial establishments) but significantly less in
Colombo (4% of all establishments).

Aside from the commercial and industrial activities mentioned above, the Kelani River Basin is
famous for gem and sand mining and clay extraction. Raw clay excavation is carried out in the
middle and lower part of the basin for brick and pottery industries. Sand mining happens in most
parts of the river and varies from small to medium scale extractions. Many people are employed in
sand mining, especially in the lower reaches of the river. Notably, however, most of these extractions
are illegal and cause heavy damage to river embankments, the riverbed, and even to water extraction
facilities at Ambatale.

Natural resources in the project area


The fact that the entire Kelani Basin Area lies within the wet zone and spans across an elevational
gradient means the river basin supports three main vegetation formations: tropical wet evergreen
forest (lowland rainforests) in its lower to mid reaches and the sub-montane and montane forests at
higher elevations.12

As the Kelani River Basin falls within the wet zone, it is extremely rich in biodiversity with high
species richness, many endemics and some point endemics, and high numbers of rare and threatened
species. Although detailed work has not been carried out systematically across the entire river basin,
a few studies covering a limited number of sites have demonstrated its biotic wealth. Among the
recorded threatened species are 16 dragonflies, 23 butterflies, nine amphibians, 11 reptiles, 25 birds,
and 28 mammals. With respect to fish, 27 nationally threatened fish species are recorded, including
eight critically endangered (CN), 15 endangered (EN), and four vulnerable (VU) species (IUCN
database).

12
Jayasuriya, Kichener & Biradar, 2006; Perera et al., 2014.

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CRes MPA, 1st Phase, Social Management Framework, July 2021

As is the case in the entire wet zone, much of the natural habitats, particularly the lowland rainforests,
are highly fragmented and remain as pockets in an urbanized landscape. Overall, the Kelani
catchment has three wildlife sanctuaries (7,518 ha), 16 proposed forest reserves (11,423 ha), 13
forest reserves (2,585 ha), and a catchment area of 2,304 hectares allocated for drinking water
reservoirs (Figure 10).
Figure 10: Protected areas within the Kelani basin

(Source: R & D, CEA based on Department of Wildlife/Forest Department)

Of these sanctuaries and forest reserves, Imbulpitiya and Kananpella forest reserves are located
within close proximity to the proposed CRes MPA interventions. However, many of the forests in
the river basin are within the jurisdiction of the Forest Department or the Department of Wildlife
Conservation (DWLC). The Forest Department is in the process of expanding the existing
reservations, which would have an impact on the project boundaries. Further, at the lower most
extreme parts, particularly within the Colombo area, the Sri Lanka Land Development Corporation
(SLLDC) proposes to holistically manage the urban wetlands as a protected area, particularly to
safeguard flora and fauna displaced as a result of urbanization.

Other Development Interventions in the Project area


Flood protection: There are two flood dykes, called the North bund from Peliyagoda to Thalwatta in
Kelaniya DS division and the South bund located at Nagalagamweediya in Colombo DS division,
which protect Colombo city from the Kelani river flooding. These flood bunds are very old structures
which still play an important role in flood protection up to about a 10-year return period. In addition,
there are four minor flood bunds, called Mabola, Wattala, Gothatuwa, and Ambatale. Further, from

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CRes MPA, 1st Phase, Social Management Framework, July 2021

around Pugoda up to the river outfall, there are many minor flood protection schemes on both banks
of the Kelani River. There are also lateral gated structures which prevent water entering the sub
catchment areas of the minor flood protection schemes when the flood water level of the Kelani
basin is high. When the Kelani river water level is low and during local floods, the gates are opened
to drain out excess water to the Kelani River. Thus, these minor flood protection schemes have been
playing a very important role in irrigation and flood protection in the lower reaches of the Kelani
River.

Roads network: There are several roads that run along the river banks, as well as several bridges
closer to the town areas that will have to be taken into consideration in the design of the flood
protection works. A variation can be observed between the left and the right bank. Larger national
roads and roads connecting urban centers are found on the left bank, which is closer to Colombo,
and more provincial roads are located on the right bank, which is more sub urban. Further, the Road
Development Authority (RDA), the national institute under which Class A and B roads are
developed, improved, and maintained, has plans to develop the Ambathale to Hanwella section of
the AB010 into a four-lane road. Additionally, there are several bridges that would need to be
considered in the design of the flood protection works.

Water intakes: The other key infrastructure facility located between Kaduwela, and the river mouth
is the water intakes of National Water Supply and Drainage Board (NWS&DB) for their water
treatment plants at Ambathale and Biyagama. These two water treatment plants are the source of
treated water to Colombo Metropolitan area. Also, there is a salinity barrier across the river at
Ambathale, and four water supply lines (steel pipes) buried in the service corridors alongside the
AB10 road. They comprise two 500mm and two 750mm pipelines. The pipes are old and were laid
in the 1920s or 1930s. Further, the NWS&DB has commenced construction of four new 1200mm
water supply pipelines from Ambathale.

Urban housing: Over 50% of the Colombo city population lives in shanties, slums, or dilapidated
old housing schemes, which occupied 9% of the total land extent of the city. A recent survey carried
out by the Urban Development Authority (UDA) has identified a total number of 68,812 families
living in 1,499 community clusters (underserved settlements) which do not have a healthy
environment for human habitation and access to basic infrastructure facilities, such as clean water,
electricity, and sanitation. The UDA, under the Ministry of Urban Development and Housing

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CRes MPA, 1st Phase, Social Management Framework, July 2021

(MUDH) since 2019, has launched an ambitious project to relocate these families in new housing
schemes with acceptable standards. The project known as the “Urban Regeneration Program” is
considered one major step in the direction of transforming Colombo into a world recognized city
with a clean and pleasing environment (Figure 11).

Figure 11: Proposed housing projects under “Urban Regeneration Program”

(Source: UDA web site)

Broadlands’s project - Ceylon Electricity Board: The Broadlands hydropower project is located in
the middle reaches of Kelani river basin near the confluence of the Maskeli Oya and the Kehelgamu
Oya. The project entails the construction of:
• 24 m high concrete gravity main dam.
• Concrete gravity diversion weir of height 19 m to be constructed on the Kehelgamu Oya.
• A run-of-the-river type power plant (35 MW)
• Construction of a 4 km long overhead power transmission line

There are various environmental and social impacts generated by the Broadlands Project, including
adverse impacts on historical and monument landscapes and sites due to the diversion of the river
flow, carbon storage costs and loss of forest cover. Negative socio-economic impacts include loss
of recreational activities and water sports, loss of scenic view of the river, livelihood loss especially
due to reduction in forest products such as fuel wood, medicinal herbs and edible foods, and
reduction in the productivity of home gardens. One of the identified benefits however is the reduced
dependency on coal power, reduction in carbon dioxide emissions, all of which are conducive to the
human health as well as environmental health.

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CRes MPA, 1st Phase, Social Management Framework, July 2021

History of natural disasters


The Kelani river has been a subject of numerous disasters throughout history, with the oldest
recorded disaster occurring during the period of King Kelanitissa in 200 BC. Due to the topography
of the basin, flooding occurs mainly in the lowland area of the Colombo region. The rainfall events
that occur in the eastern region of the basin (in the high slopes) generates a river flow with high
velocity and pressure, which arrives at the low slope area after Hanwella (towards the river mouth)
causing flooding in the downstream parts of the river. The Nagalagam Street’s River gauging station
takes recordings of flood events in the lower Kelani Basin Area, including their severity. The
recordings indicate that, from 1837 to 2016, there have been a total of 27 flood events, with three
critical floods and 17 dangerous floods16 (Figure 13).

Figure 12: Kelani River flooding as recorded from Nagalagam Street

(Source: Ministry of Irrigation, 2017)

Figure 13 shows a map of the flood-prone area in the Kelani basin. Specifically, as per the
assessments done so far in preparation for the Cres MPA, some of the reasons for the very high flood
damages reported in the basin are:
• Very high rainfall with intense storm events, mainly, but not entirely, due to the Southwest
Monsoon.
• The high elevation of the upper catchment creating a steep river channel for most of its
length.

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CRes MPA, 1st Phase, Social Management Framework, July 2021

• The abrupt change in slope around Hanwella, which is 35 km upstream of the sea, creating a
situation of a high velocity flow entering a very low energy environment, creating ideal
conditions for out of bank flow, or flood.

16
The classification of floods at Nagalagam gauge station are minor floods (level between 5 ft / 1.5
m and 7 ft /2.1 m), major floods (level is between 7 ft / 2.1 m and 9 ft / 2.7 m), and severe flood
(level exceeds 9 ft / 2.7 m). Gunasekara, I. P. A., “Flood Hazard Mapping in Lower Reach of Kelani
River”, Journal of Engineer Vol. XXXXI, No. 05, 2008.
In addition, the ‘Sri Lanka Comprehensive Disaster Management Program 2014-2018’, has also
attributed the causes of recent flooding to poor land use patterns (such as deforestation, poorly
planned cultivations, and uprooting bank vegetation), sand mining, and the mismanagement of
solid waste that blocks canals, streams and drains and landfills.

Figure 13: Map Showing Flood-prone Areas in Kelani Basin

(Source: Survey department)

Additionally, compared to the past, the recent flood events have seen an increase in the number of
lives lost, and accountability has been given to high precipitation events and flash flood events. For
example, the May 2016 floods lead to the following losses in Colombo and Gampaha Districts:

Colombo District

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CRes MPA, 1st Phase, Social Management Framework, July 2021

• The flood affected 228,871 persons in 54,248 families within 10 DS Divisions (Colombo,
Homagama, Kaduwela, Kesbewa, Kolonnawa, Kotte, Maharagama, Padukka, Seethawaka,
and Thimbirigasaya).
• The worst damages observed were in Kolonnawa, where 155,062 people were affected.13
This was 81% of the total population in the DS division.14

Gampaha District
• The flood affected 74,003 persons in 17,485 families within 13 DS Divisions in the District.
• 10 divisions out of the 13 are within Kelani River Basin Area. Severely affected DSDs were:
Attanagalla, Biyagama, Dompe, Gampaha, Mahara, Ja-Ela, Kelaniya, and Wattala DS.

13
Kolonnawa DS division reported the severest damages in the country as well.

14
Ministry of National Policies and Economic Affairs and Ministry of Disaster Management, 2016 from Draft SEA report for Kelani
basin.

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CRes MPA, 1st Phase, Social Management Framework, July 2021

3. Potential Social Impacts Associated with CRes MPA

Benefits of the Activities under CRes MPA


The MPA, via its three consecutives but overlapping phases, is expected to bring overall positive
social and environmental benefits to the program areas ensuring a holistic and sound system for the
management of floods and climate change related impacts. Specifically, investments include
structural and non-structural measures for Ambatale salinity barrier, Wee Oya and Upper
Deraniyagala reservoirs, strengthening the GoSL’s capacity, supporting modernization efforts of
hydromet systems, and scaling-up flood and drought risk modelling in priority basins for design and
implementation of more resilient investments. The achievement of the expected outputs from the
Project will contribute to the intermediate and long-term outcomes including: (i) more accurate and
timely weather and flood forecasting; (ii) enhanced inter-agency co-ordination; (iii) a service-
delivery business model approach; (iv) better decision-making of government and citizens before
and during disasters; and (v) increased protection of people and assets. Each phase and the overall
Program will generate social and economic benefits as per the GoSL’s vision to protect life and
assets while transitioning to a middle-income country status.

The immediate beneficiaries of the Project at the government level will be the Irrigation Department,
the Department of Meteorology, the Disaster Management Center, and the National Building
Research Organization, all of which will be able to provide reliable, useful and timely
hydrometeorological information and warnings to their clients (e.g., weather-dependent sectors such
as agriculture, energy, fishery, transport, emergency services, etc) and the general public. Under
Component 1, the new weather forecast system will potentially benefit the entire nation, and the
flood forecasting and warning system will directly benefit approximately five million people living
in flood-prone areas of the 25 river basins. The Project will support community level early warning
systems for severe weather-related events, such as thunderstorms, floods, and flash floods through
the introduction, pilot testing, and operationalization of an impact-based flood forecasting system
and a flash flood guidance system. Similarly, it will support the development of a drought monitoring
system and the development and delivery of enhanced agriculture and climate advisory services
(ACAS) that will directly benefit sectoral working groups in these selected basins (agriculture,
transport, energy, health, fishery, marine, tourism, etc.). For the general public, the two innovative
mechanisms will be introduced: (i) accessibility of user-friendly forecasting and early warning
products to a wider public and sectors; (ii) creation of a National Center for Climate Services (NCCS)

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CRes MPA, 1st Phase, Social Management Framework, July 2021

which will provide end-users and the general public with access to a digital library that contains
climate information and operational products, from risk identification, risk assessment, planning and
prevention, services for response and recovery from hazards, information relevant to climate
variability and change, and information and advice related to adaptation.

The construction of Ambatale Salinity Barrier under Component 2 will help ease the problems of
salinity intrusion and ensure access drinking water supply to the Colombo Municipal Council limits
and surrounding area without hinderance. Likewise, the detailed designs of Wee Oya Reservoir,
Upper Deraniyagala Reservoir, trans-basin diversions from Kelani to dryer river basins and lower
kelani flood protection works in Phase I and their constructions in Phases II and III of the MPA, will
help reduce flood risks in lower Kelani basin, augment drinking water supply to Colombo city, and
generate hydropower. Specifically, the proposed reservoir across Wee Oya would enable the
retention of excess rainwater that flows in to Lower Kelani river basin causing floods. It will also
contribute to reduce the negative impacts of floods on people and their livelihood systems. The
retained excess water in the proposed Wee Oya reservoir can be used to provide supplementary
quantity of water to the drinking water supply schemes established with water from Kalani river.
Some drinking water supply schemes in Kelani river frequently experience water scarcity issues
during dry periods of the year. The proposed Wee Oya Dam also can be used to generate hydro-
power and contribute to the power generation in the country even at small scale. Likewise, the
construction of the Upper Deraniyagala reservoir would cater the increasing demand for drinking
water as well as the flood mitigation in the Lower Kelani basin and hydropower generation.

Potential Adverse Impacts of the Proposed Interventions

While the overall program is envisaged to have positive social and environmental benefits and
impacts, the construction of new infrastructure and the upgrading of existing infrastructure,
specifically in Phases II and III of the MPA, are likely to result in significant adverse social impacts
that will need to be mitigated across the detailed design and implementation phases of the
investments.

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CRes MPA, 1st Phase, Social Management Framework, July 2021

3.2.1 Loss of residential, commercial, industrial, and agricultural land

As shown in the Table 15 and explained in detail in Section 2, there is a significant diversity in terms
of land use patterns in the Project area, which would be affected by the interventions implemented
under the CRes MPA.

Table 15: Land use pattern in the Colombo, Gampaha, and Kegalle Districts
Type of land Affected Districts
Colombo Gampaha Kegalle
Irrigated paddy land 3% 5% 2%
Rain fed paddy land 8% 10% 4%
Tea 0% 0% 7%
Rubber 24% 3% 21%
Coconut 4% 14% 9%
Cinnamon 0% 0% 0%
Other crops 1% 0% 39%
Forests 3% 2% 11%
Grass/chena (shifting cultivation) 1% 0% 0%
Marshes & mangroves 3% 2% 0%
Home garden 27% 52% 2%
Reservoirs 2% 3% 0%
Buildings 16% 7% 3%
Sand & mountains 0% 0% 0%
Abandoned land 1% 1% 1%
Sacred places, roads, cemetery etc 7% 0% 2%
Overall Land extent in Basin Area 100% 100% 100%

(Source: Survey Department)

There are a significant number of homesteads, plantations, and commercial and industrial facilities
in the areas earmarked for Phase II and Phase III where the Wee Oya and Upper Deraniyagala
reservoirs are to be constructed. Land acquisition for these reservoirs may impact on these properties
and assets. Additionally, there are hotels, restaurants, and recreational sites in the area to be
inundated. Some agricultural activities could also be observed along the river, especially upstream
from the Hanwella bridge and within the lands identified for the two reservoirs. For example, there

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CRes MPA, 1st Phase, Social Management Framework, July 2021

is a a large-scale greenhouse facility about 6.5 km upstream from the Hanwella bridge on the left
bank located between the Hanwella – Urapola road and the riverbank. Rubber and tea plantations
and paddy could also be observed in the area identified for the two reservoirs. The acquisition of
land may lead to total disruption of these activities. The residential lands affected due to inundation are
cultivated with various perennial and semi-perennial crops such as tea, coconut, rubber and a variety of
other crops grown in home gardens. These crop lands will be affected due to land acquisitions in the area.

3.2.2 Loss of residential structures


The construction of the proposed Wee Oya reservoir would cause total displacements to about 159
households. They comprise 153 in Malalpola GND, 5 in Dombepola GND and 1 in Jayawindagama
GND. However, the magnitude of the resettlement issues related to Upper Deranigala reservoir
cannot be identified at this stage without having adequate designs and feasibility studies. In all
instances of land acqusitiona dn resettlement, the valuation method defined under the accompanying
RPF, and the Entitlement Matrix (EM) will be followed to determine full replacement cost for the
structures and other assets and the affected land. Depreciation for structures and other assets will not
be considered while determining the replacement costs.

3.2.3 Potential impacts on livelihoods and employment


Most of the small to medium scale commercial activities, shops, kiosks, workshops, and vehicle
repair centers located within the area and are to be directly affected by the Project, are either operated
by the owner as family businesses or with a few employees. Most hotels and restaurants are family
businesses with a few employees. Plantations in the area identified for the reservoirs are likely to
have permanent employees engaged in tapping rubber. There would also be a category of temporary
workers or hired laborers working in the paddy lands in the reservoir areas. Some of these activities
would be either temporarily or permanently affected by the land acquisition and clearing of the
reservation area. This would adversely affect the livelihood activities and jobs of permanent and
temporary workers in small and medium scale commercial activities.
Specifically, among the159 households who are likely to be displaced due to the construction of the
proposed Wee Oya reservoir, there are are a few who would be economically displaced. There are
13 livelihood activities which include 6 retail shops, a garage, iron workshop, 2 small tea boutiques,
a temporary hut used for business activities, a book shop, a concrete blocks manufacturing site
requiring their relocation. The proposed reservoir will also affect a small-scale sand mining site
operated with legal permits.

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Each affected person whose income or livelihood is affected will be assisted to improve, or at least
restore his/her income to pre-project level. Income restoration schemes to be prepared under the
Project will be designed in consultation with affected persons, and in consideration of their resource
base and existing skills.

3.2.4 Impacts on community infrastructure, community sites and common resources


Under Phase I Project of the CRes MPA, there is no foreseeable displacement or relocation of
existing settlements, residents, or community due to the proposed salinity barrier. However, the
intake for the Ambatale water treatment plant which serves much of Greater Colombo, and the
associated salinity barrier across the river, could affect some of the weak residential structures
located on the left bank (Gangabada-Bollegala GND) especially during the pilling stage. Although
there are few houses on the right bank slightly away from the riverbanks those houses will not be
permanently affected; instead, they may be temporarily disturbed due to noise and vibration during
construction. Religious ceremonies/observances by community members in two temples, Ambatale
Bodhiya Temple and the Seemamalakaya of the Galwana Temple, located close to the proposed
salinity barrier may be temporarily disrupted during the construction period. The impacts are likely
to be felt in the Amabatale Bodhiya Template where there are two Bo trees under which people
engage in meditation. Likewise, there are several bathing places, particularly a common bathing
place with an old structure (steps) located on the Right Bank (in Bollagala GND) which will be lost
permanently with the proposed barrier structure since one edge of the proposed salinity barrier will
be constructed at this location. According to the residents in the area, around 20-25 people use this
bathing place on a daily. But most of these places are not being used at present due to erosion of the
riverbanks at these locations making it dangerous to use them.

Under Phase II Project of the CRes MPA, among the affected infrastructure facilities in the Wee
Oya reservoir area are the road known as Punugala road running from Yatiyanthota via
Jayawindagama and Malalpola towards the destination called Seaforth which is the main access to
the proposed project area. This road will be inundated due to the reservoir. This is a type B-road that
falls under the purview of Road Development Authority (RDA). In addition, the internal road
network in Malalpola, Jayawindagama and Dombepola, will also be affected. Majority of these roads
are narrow gravel roads. There is also a mini-hydro power generation plant (6 MW) which will be
affected by the new reservoir. This will deprive the volume of power supplied by the power plant to

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the national grid. About 4km section of the Punugala - Seaforth Road will also get inundated causing
travel and transportation difficulties to the road users. Additionally, a power transmission line that
traverses the Punugala main road that runs across the project area, will also require relocation.
Another significant impact will be on the drinking water. Most of the households in the project areas
(Malalpola, Jayawindagama and Dombepola) depend on small aquifers known as ‘Ulpath’ in the
area. Nearly 90% of the households depend on such water fountains. The rest of the households in
the project area too depend on ground water for drinking purposes. The project can cause adverse
impacts on such drinking water sources. In case of loss of common resources, structures, and
facilities as defined in the EM of the RPF, the same will be restored or reinstalled or access to lost
facilities provided at a new place in consultation with the community or appropriate authority.

3.2.5 Breakdown of social networks


The project affected community has been residing in the present land for a long period of time as a
traditional rural community. Most of the families are related to each other and therefore, the social
capital they have developed over time is significantly strong. Relocation and resettlement of this
community from the present locations, especially due to project activities carried out in Phases II
and III, will lead to create significant economic, social, cultural and psychological impacts.

3.2.6 Impacts on gender and vulnerable groups


Based on existing information, there are no indigenous communities located in the areas earmarked
for the salininity barrier in Phase I and the prposed reservoirs identified for Phases II and III.
However, as described in Chapter 2, there are a range of socially and economically vulnerable
persons and households that may suffer disproportionately due to resettlement and/or loss of
livelihoods living in the Project areas. This category would include households headed by women
that have no adult male support, families headed by the elderly, extremely poor families living below
the official poverty line, and families that are headed or have family members with disabilities. Many
of the families living within the reservation area belong to the low-income category. These families
may face specific issues related to land acquisition and resettlement, due to the lack of formal titles
or deeds to the land, houses, or business premises that they occupy and/or due to the difficulty of
finding alternate sites for resettlement or alternative sources of income or employment.

Gender is a key concern in relation to the management of social safeguard issues, given the
differential vulnerabilities of the affected men and women. In view of their higher vulnerability

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levels, specific measures are needed to enable affected women, especially in female-headed
households, many of which are poor and vulnerable. These groups will require special support and
interventions to help them cope with the resettlement process. Measures for enhancing positive
benefits to these groups while also minimizing impacts are detailed in Section 5 of this SMF as well
as the accompanying RPF for the CRes MPA.

3.2.7 Construction-related Impacts


People living close to the sub-project areas are likely to face issues of traffic congestion, dust, noise,
and vibration during construction. These impacts may require some families living in the immediate
vicinity to be relocated until the works are completed. It will be essential to carry out structural
surveys of houses and other structures before any work starts, in order to assess whether or not the
houses and other structures have suffered any damage. Measures for addressing some of these
construction-related disturbances will include implementation of traffic control and safety measures,
signage, and educational campaigns, which will be specifically provided in the site-specific
Environmental and Social Management Plan (ESMP) and/or Social Impact Mitigation Plan (SIMP)
for each sub-project under the CRes MPA (see Annex V for a sample of SIMP).

3.2.8 Labour influx and impacts on local communities


Infrastructure projects often involve construction of civil works for which the required labour force
and associated goods and services cannot be fully supplied locally for a number of reasons, among
them worker unavailability and a lack of technical skills and capacity. The labour force (total or
partial) needs to be brought in from outside the project area. In many cases, this influx is
compounded by an influx of other people (“followers”) who follow the incoming workforce with
the aim of selling them goods and services, or in pursuit of job or business opportunities. On the
one hand, such movements of labour can provide potential benefits for the community, including
economic opportunities through employment and/or training by the project, contributions to the local
economy by selling goods and services, the provision of local infrastructure (such as access roads,
power, or water connection) which is developed for the project, and which serves the community
beyond the project duration. However, the rapid migration to and settlement of workers and
‘followers’ in the project area can affect project areas negatively, in terms of increased risks of social
conflict, illicit behaviour, burden on and competition for public service provision, such as water,
electricity, medical services, transport, education, and social services, risk of communicable diseases

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and burden on local health services, including sexually transmitted diseases, and gender-based
violence, particularly in the form of inappropriate behaviour.

To address these risks, contractors will be encouraged to tap into the local workforce, to the extent
possible, as well as incorporate social and environmental mitigation measures into the civil works
contract. Further, all the civil works carried out under the Cres MPA will include identification and
assessment of the potential social impacts on local communities that may be generated by labour
influx, development of specific measures to mitigate the risks associated with the social and
environmental impacts from labour influx into the ESMP/SIMP in consultation with affected
communities, monitoring mechanisms to be adopted by project proponents, and site-specific
instruments relating to labour.

3.2.9 Opposition from local communities/stakeholders


Stakeholder and community consultations carried out so far indicate significant support for the
Project, especially considering the losses and damages experienced by the surrounding communities
of the Kelani River during the 2016 and 2017 flood events. However, overtime, opposition from
local communities and stakeholders is likely, given the level of land acquisition and resettlement
envisaged under the MPA, especially in Phase II and III. Effective public awareness and
communication, including continuous engagement and dialogue with the community is critical.

3.2.10 Potential Impacts associated with Flood protection structures


The original scope of CRes MPA included flood risk mitigation measures in the lower Kelani Basin
to reduce flood risks in surrounding communities, personal assets, and public infrastructure in the
main Kelani River and its tributaries for an approximate length of 15 kilometers between Hanwella
and Kaduwela (Phase I). To achieve this objective, the original MPA aimed at primarily supporting
the construction of different types of embankments along the lower Kelani basin for protection
against riverine floods, and the construction of 13 pumping stations in tributaries. While the
construction of flood embankments and pumping stations will be dropped from revised CRes MPA,
detailed designs for the embankments for the entire stretch from Hanwella to the sea outfall (36 km),
will be retained in Phase I Project. This will ensure that detailed designs are ready for flood prone
lower Kelani Basin and can be implemented once the Government’s financial situation allows. Since
the revised scope of CRes MPA incorporates provisions for the preparation of detailed designs for
the Kelani embankment, including the preparation of safeguards instruments, the following is a brief

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a description of the potential impacts that need to be considered while preparing the detailed designs
of the embankments and the carrying out the relevant environmental and social assessments and
preparing the RAP and other instruments. These impacts are drawn primarily from the Resettlement
Action Plan that was prepared and disclosed in February 2019 for the construction of embankments
from Hanwella to Kaduwella, in the first 15 km stretch of the total embankments that would eventually cover
the length from Hanwella to the sea outfall.

The main characteristic of the project affected area identified for Phase I of the original scope of
CRes MPA was that it had a combination of urban, semi-urban, and/or rural features covering
Hanwella, Dompe, Biyagama, and Homagama and Kaduwella DSDs. The project envisaged a total
of 747 households in the project affected area to be affected both physically and economically. The
project affected area was defined as a 50-foot reservation from the riverbanks on both sides.

Physical Displacement and Relocation: As per the RAP disclosed in February 2019, an estimated
217 households, comprising a total population of 776 individuals, would be affected by the
construction of the flood embankments. Of these 217 households, 203 households would be fully
affected, and 14 would be partially affected. Similarly, a total of 150 commercial businesses were to
be affected (121 fully affected and 29 partially affected) alongside 101 home-based businesses.

Loss of Residential, Commercial, and Agricultural Land: The construction of embankments (along
the 15 km stretch between Hanwella and Kaduwela) is expected to lead to the acquisition of a total
37,946.9 perches (approximately 96 ha). Out of this, most of the land (36,318.4 perches or 91.9 ha)
is private land.15 In land ownership, of the 918 parcels of land that would be affected, 67 percent
have titleholders while 23 percent do not have clear ownership deeds.

Impact on Trees, Crops and Auxillary Structures: Based on the RAP disclosed in Febury 2019, a
total of 33,611 trees were identified in the project area located within the 50-ft reservation line of
which 54 percent were harvesting trees. In addition, there are also auxillary structures present in the
project-affected area most of which were priate structures.

15 Within the private land, 5,633.8 perches (14.2 ha) was commercial land, 15,051.9 perches (38.1 ha) was

agricultural land (almost all of this was plantation land), and 5,816.5 perches (14.7 ha) was residential land.

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Impacts on Businesses, Livelihoods and Employment: An estimated 601 households would be


economically affected due to land acquisition required for the project, including because of: impacts
on their primary employment, loss of land and non-residential structures, and impacts on their
business/livelihoods. Additionally, there were 101 home-based businesses and ‘own account
workers,’ and aproximately 150 businesses operating in the project area of which half were formally
registered, that were expected to be affected.

Impact on Access to River: There are seven public bathing places in the project area used daily for
bathing and washing by over 1,500 persons. The construction of bunds or flood walls would limit
access to these places during construction, especially for women. There were also three ferry
(boatyard) sites out of which two were operational, i.e., they were used by people to cross the river
by boats attached to steel cables. An estimated 500 people used these facilities to cross the river.
Further, hotels that exist close to the river rely on it for their customers’ recreation and enjoyment
of the natural environment. After construction of the embankments, these hotels might have
difficulties retaining their clientele.

Impacts on Infrastructure Facilities and Services: The project would have an impact on the
following roads: Colombo-Avissawella low level road in four places (total length of about 787
meters); 1374 m of secondary roads (Malwana-Biyagama road; Hanwella-Malwana road and
Nawagamuwa – Pahala Mapitigama Road); and 764 m of jeep/ cart track roads. Additionally, there
are four bridges, a flood gauging station, two flood bunds approximately 100m in length, a flood
gate, and the Bomiriya anicut at Wekewatta GND in Kaduwela DSD, that would also be be affected
by the Project. Approximately 2,790 m of electricity lines; 4 steel water supply (transmission) lines
buried in the service corridors alongside the AB-10 road; part of a storage building at the Pahala
Hanwella water supply scheme premises; 100m of main water line belonging to Henpita GND; and
two water tanks and land at Nawagamuwa GND, are additional structures that were envisaged to be
affected as well.

Impacts on Cultural Heritage, Religious Sites, Public/Community Structures: In the first 15 km of


the embankments, the project was to have an impact on six Buddhist shrine rooms, two buildings
belonging to a temple (approximately 405 perches) and part of a plot of land belonging to the
Catholic Church in Nawagamuwa. In addition, three cemeteries could also be affected by the flood
control works. Additional public structures and land estimated to be affected include: two plots of

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land and a small building belonging to the Hanwella Pradeshiya Sabha, one plot of land owned by
the Road Development Authority, one plot belonging to the Homagama DSD, drama hall in the
Kaduwela Municipal Council and part of a building and 43 perches of land belonging to the Henpita
Women’s Development Co-operative Society (Henpita GND in the Homagama DSD) are also
structures located inside the 50-foot reservation in the first 15 km of the proposed embankments.

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4. Policy, Regulatory, and Institutional Framework


All activities under the proposed Project will be consistent with the legal/regulatory framework of
Sri Lanka and aligned with the World Bank policies and guidelines. This section discusses the
applicable national policy and regulatory framework; World Bank safeguards applicable to the sub-
projects supported under the CRes MPA; gaps in legislation, regulation, policies, and planning
principles; and the measures that will be taken to ensure conformity with the World Bank safeguard
policies, while adhering to the national policies.

Overview of national legislation


The national level framework covers the legal and regulatory framework, policies, and regulatory
roles of the relevant agencies as described below:

4.1.1 Legal and regulatory framework in Sri Lanka on land acquisition


The current Sri Lankan laws governing matters relating to land, such as land acquisition, recovery
of state lands, claiming rights of acquisitive prescription, declaration of reservations, compensation
for property losses, and compensation for improvements in Sri Lanka are contained in a number of
legislative enactments, including:

Land Acquisition Act No. 9 of 1950 (LAA), which guarantees that no person is deprived of land
except under the provisions of the LAA and entitles APs to compensation for the loss of lands, loss
of fixed assets, and loss of income.

Land Acquisition Regulations 2008 (LAR 2008), which includes the provision of statutory payments
of compensation for affected land at market rates, reconstruction cost of structure without
depreciation, and valuation for whole plot of land for determining proportional unit cost for the
affected land parcel, business losses, and relocation assistance.

Land Acquisition Regulations 2013 (LAR 2013), which provides for a compensation package that
goes beyond that prescribed in the LAR 2008, including ex gratia and non-statutory payments of
compensation through the Land Acquisition and Resettlement Committee (LARC) and Super LARC
systems for ‘specified projects’ by the Ministry of Lands.

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National Involuntary Resettlement Policy 2001 (NIRP) includes several principles/features that
brings the acquisition, resettlement, and rehabilitation procedures of the GoSL closer to the World
Bank’s policies. Some of these include avoiding involuntary resettlement to the extent possible;
guaranteeing adequate compensation, based on replacement value; and inclusion of APs in
decisionmaking relating to relocation and resettlement processes.

In addition to the above laws and policies, there are several other legal instruments in Sri Lanka that
address issues of land acquisition. Summaries of these instruments and their application to the
Project are elaborated in the RPF prepared under the Project.

Application to CRes MPA: Any sub-project activity requiring land acquisition of both permanent
and temporary nature, particularly those resulting in impacts on properties and/or livelihoods of
individuals and groups, will need to follow the provisions provided in the Acts, regulations, and the
policies. These provisions and the World Bank policies, Operational Policy 4.12 (OP 4.12), will
apply to determining the entitlements, valuation of assets, payment of compensation, and/or
extending other types of assistance to the APs and families.

4.1.2 Laws relating to women, labour, vulnerable groups, and cultural heritage
4.1.2.1 Constitution of Sri Lanka
Chapter 3 of the Constitution of Sri Lanka enshrines Fundamental Rights, including the right to
equality before the law and the right to be free from discrimination on the grounds of race, religion,
language, caste, sex, political opinion, and place of birth. Further, Chapter 6 of the Constitution
provides Directive Principles of State Policy and Fundamental Duties, including the realization by
all citizens of an adequate standard of living for themselves and their families, including adequate
food, clothing and housing, the continuous improvement of living conditions and the full enjoyment
of leisure and social and cultural opportunities, and further, that the state shall protect, preserve, and
improve the environment for the benefit of the community.

Application to CRes MPA: Adherence to the constitutional guarantees of the right to equality the
right to non-discrimination will be observed during the design and implementation of the Project
and its activities.

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4.1.2.2 Labour laws


The legislative framework relating to industrial, employment, and labour relations is governed by a
number of statutes. The terms and conditions of employment are governed by the Wages Board
Ordinance No. 27 of 1941, the Shop and Office Employees’ Act No. 19 of 1954, and the
Employment of Trainees (Private Sector) Act No. 8 of 1978. Labour/industrial relations are governed
by the Trade Unions Ordinance No. 14 of 1935, the Industrial Dispute Act No. 43 of 1950, the
Termination of Employment of Workmen (Special Provision) Act No. 45 of 1971, and the
Employees’ Councils Act No. 32 of 1979. The well-being of employees is governed by the
Employment of Women, Young Persons, and Children Act No. 47 of 1956, the Maternity Benefits
Ordinance No. 32 of 1939, and the Employment of Females in Mines Ordinance No. 13 of 1937.
Occupational safety and health are governed by the Factories Ordinance No. 45 of 1942 and the
Workmen’s Compensation Ordinance No. 19 of 1934. In addition, Sri Lanka has ratified 41 of the
International Labour Organization Conventions, including the eight core conventions on labour
standards, including the including the right to collective bargaining and freedom of association. The
most recent ratification was of the Employment Policy Convention 1964 (No. 122) in early 2016
and the GoSL has also expressed its willingness to ratify the Occupational Safety and Health
Convention 1981 (No. 155).

Application to CRes MPA: Contractors and all agencies/authorities that hire workers will have to
adhere to the labour laws. In addition, they will be required to prepare their own Environmental and
Social Management Plan and/or a Social Impact Mitigation Plan that will provide details on how the
contractor will comply with the national labor laws as well as the RPF, SMF and the EAMF prepared
under the CRes MPA.

4.1.2.3 Support for the poor and vulnerable


Sri Lanka has a comprehensive social security system consisting of old age pensions, lump-sum
payments at retirement for public officers and workers in the formal private sector and their
dependents, and voluntary schemes for workers in the informal economy. In addition, there are
schemes which cover disability, health care, and social safety nets targeting the poor. Among these,
the Samurdhi program is the main social assistance programme in Sri Lanka, which is administered
by the Ministry of National Policies and Economic Affairs. The Samurdhi programme consists of a
relief program and an empowerment program. The relief program relates to the cash transfers, a
social security fund, and a nutrition program. The empowerment program consists of five

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components: rural infrastructure, livelihood, social development, Samurdhi housing, and


microfinance through Samurdhi Bank societies. The old age system is governed by the Employees’
Provident Fund Act No. 15 of 1958, and amendments, and the Employees’ Trust Fund Act No. 46
of 1980, and amendments. Sickness and maternity benefits are governed by the Maternity Benefits
Ordinance No. 32 of 1941 and the Shop and Office Employees Act 1954, respectively. Work injury
benefits are governed by the Workmen’s Compensation Ordinance No. 19 of 1934, and amendments.
Family benefits for low-income families are governed by the Divineguma Act No. 1 of 2013.

Application to CRes MPA: Contractors and all agencies/authorities that hire workers under
activities funded by the Project will be expected to adhere to social security benefits to be provided
to workers, if and when applicable. Further, specific measures will be developed under the CRes
MPA to ensure that adverse impacts on vulnerable groups identified under the project are minimized
while positive benefits are enhanced.

4.1.2.4 Women’s Charter of Sri Lanka


The state policy on women in Sri Lanka is articulated in the Sri Lanka Women’s Charter of 1993,
which is based on United Nation Convention on the Elimination of all forms of Discrimination
against Women. Seven areas of concern, specific to women in Sri Lanka are addressed in the Charter
(civil and political rights, right to education and training, right to economic activity and benefits,
right to healthcare and nutrition, rights within the family, right to protection from social
discrimination, and right to protection from gender-based violence). The Charter provides for the
establishment of a 15member National Committee on Women, to monitor and ensure the
implementation of the provisions of the Charter.

Application to Cres MPA: Specific measures developed under the CRes MPA to support women
and vulnerable groups will adhere to the obligations made under the Charter.

4.1.2.5 The Antiquities Ordinance


The protection of cultural heritage in Sri Lanka is provided through a series of legislation, including
the Antiquities Ordinance No. 9 of 1940 as amended by the Antiquities (Amendment) Act No. 24 of
1998, the Treasure Trove Ordinance No. 18 of 1887, the National Environmental Act No. 47 of 1980
as amended by the Acts No. 57 of 1988 and No. 53 of 2000, the Central Cultural Fund Act No. 57
of 1980, the Sigiriya Heritage Foundation Act No. 62 of 1998, the Cultural Property Act No.73 of

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1988, and the Galle Heritage Foundation Act No. 7 of 1994. Natural heritage is protected by the
Natural Heritage Wilderness Areas Act No. 3 of 1988, and the National Environment Act No. 47 of
1980 stipulates the protection on both cultural and natural heritage.

Archaeological monuments (including ancient constructions of historical and archaeological value)


can be declared as such by the Minister, under the Antiquities Ordinance. Ancient monuments
situated on state lands and ancient trees growing in state land or any other land can also be declared
as ancient monument in order to secure the preservation or protection of them. Ancient monuments
situated on private land can be declared as protected monuments, after calling for objections. The
Antiquities Ordinance vests the Department of Archaeology with authority to commence or carry
out any work of restoration, repair, or addition in connection with any protected monument
subsequent to it being declared as such. Under regulations under the Antiquities Ordinance, a
prescribed zone of 400 yards from an ancient monument or protected monument is reserved, and
erection of buildings, carrying on of ruining, quarrying, or blasting operations are prohibited within
that reserved zone.

Application to CRes MPA: Interventions under the CRes MPA may have an adverse impact on
sites of archeological and cultural significance. Specific measures to ensure chance find physical
cultural resources are managed as per this ordinance, specific measures are embedded into the project
environmental and social due diligence procedures.

4.1.2.6 Right to Information Act 2016


The Right to Information Act No. 12 of 2016 (RTI) established the principle of ‘open government’
and citizens’ access to information in Sri Lanka, in order to foster a culture of transparency and
accountability in public authorities. The Act creates a right of access to information held by a public
authority, specifies the grounds on which access may be denied, and creates a Right to Information
Commission to hear appeals from refusals to grant access to information and monitor compliance
with the Act. The Act requires proactive disclosure of certain information, including bi-annual
reports by Minister’s detailing, among others, the functions and duties of Ministries and Ministry
staff, procedures that govern the discharge of duties and exercise of power, and details of budgets
and expenditure. The Act also establishes a process whereby Ministers are required to inform the
general public, and all persons likely to be affected, about the initiation of projects by their Ministries
three months prior to their commencement. For urgent projects, the timeframe is one week prior to

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the commencement of the project, and the reasons for urgency are required to be communicated to
the RTI Commission.

Application to CRes MPA: Mechanisms and procedures for consultations, information disclosure,
and the Grievance Redress Mechanism (GRM) will adhere to the provisions in the Act.

4.1.2.1 National Environmental Act No. 47 of 1980


The National Environmental Act No. 47 of 1980 (NEA) is umbrella legislation that provides a
holistic framework for the protection and improvement of the environment. The NEA provides
conservation and development guidelines for natural resources including water, soil, fisheries
resources, forest, flora and fauna in Sri Lanka. The NEA has also paved the way for the creation of
the Central Environmental Authority (CEA). Further it spells out the creation of an Environmental
Council in collaboration with the respective line agencies to advise the CEA (Section7) and provide
necessary guidelines to establish District Environmental Agency under the chairmanship of the
District Secretary. The CEA’s environmental management functions are holistic, and they are very
well set out in section IV of the act. The CEA operates three primary regulatory schemes under the
NEA: (1) Environmental Protection Licences (EPL), requiring environmental clearance for projects
where industries and activities that pollute are categorised based on their pollution potential; (2)
Environmental Impact Assessment/Initial Environmental Examination (EIA/IEE), requiring
development projects to integrate environmental considerations, including addressing the likely
impact of a project on the environment and ways to reduce unacceptable impacts, from the early
planning stages of a proposed project; and (3) Scheduled Waste Management Licencing, requiring
persons involved in the handling of waste to obtain a licence.

Further, the National Environment Act No. 47 of 1980, as amended in 1988, also refers to
involuntary resettlement. The Minister has by Gazette notifications 772/22 published on 24 June
1993 and No 859/14 of 23.02.1995, determined the types of projects for which an EIA is required
under Part IV (c) of the Act. The prescribed project schedule requiring EIA includes item 12, which
refers to “involuntary resettlement exceeding 20 families, other than resettlement resulting from
emergency situations”.

The Minister by order published in the Gazette has specified the projects and undertakings in respect
of which approval should be obtained from the Project Approving Agency (PAAs). Typically, the

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PAA is also the project proponent and is required to prepare an IEE or EIA according to CEA
guidelines.

Application to CRess MPA: The proposed program includes several physical interventions,
including the flood bunds and the construction of upstream reservoirs, which are projects that require
an Environmental Impact Assessment (EIA) under the provisions in the National Environmental
Act. The guidelines provided in the EAMF, prepared under the CRes MPA, will be applied to adhere
to the provisions under the Act.

4.1.2.2 The Flood Protection Ordinance Act No.22 of 1955


This Act provides room for the Minister to declare any area in the country as a flood area. It has
provisions to prepare a scheme for the protection of a flood area, the creation of a flood authority,
regulations for the management of a flood area, and acquisition of land for the purpose of the
ordinance. The flood authority is usually the District Secretary of the affected area. For larger areas,
such as a municipality, the Minister may appoint the Mayor of the municipality as the flood authority.

Application to CRes MPA: As the whole Project focuses on flood mitigation, the provisions of the
Act are relevant and will be adhered to in the design and implementation of different interventions
under the CRes MPA.

4.1.2.3 Disaster Management Act No. 13 of 2005


Under the Disaster Management Act No.13 of 2005, there is provision to establish a National Council
for Disaster Management (NCDM). The Act defines “disaster” as an actual or imminent occurrence
of a natural or man-made event, which endangers or threatens to endanger the safety or health of any
person or group of persons in Sri Lanka, or which destroys or damages or threatens to destroy or
damage any property. The Act mentions that disasters may happen as the result of a malfunction of
the normal operating procedures or precipitated by the intervention of an outside force, such as a
cyclone, flood, or deliberate acts of arson or sabotage. The objective of this Act is to protect human
life, property, and the environment of Sri Lanka from any event defined as a disaster. This Act plays
a key role in protecting the environment and provides necessary guidelines for the protection of
human life, property, and the environment of the country. The major functions of the NCDM include
formulating a National Policy and Program on the management of disasters, which will provide for
the protection of life of the community and environment and the maintenance and development of

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disaster affected areas; the effective use of resources for preparedness prevention, response, relief,
reconstruction, and rehabilitation; and the enhancement of public awareness and training to help
people to protect themselves from disasters. Under section 10 of the Act, every ministry, government
department, and corporation must prepare a Disaster Management Plan to counter any disaster or
impending disaster. This must be done in accordance with any guidelines set out by the NCDM.

Application to CRes MPA: The Project itself is a response to an associated disaster. Thus, all the
provisions in the Act will be applicable under the CRes MPA.

4.1.2.4 Water Resources Board Act No. 29 of 1964


The primary responsibility of the Water Resources Board is the control, regulation, and development
(including the conservation and utilization) of water resources of the country. In addition,
responsibilities are to promote afforestration, the control of soil erosion, and the prevention of the
pollution of rivers, streams, and other water sources. The Water Resources Board is the key player
of the formulation of national policies relating to the control and use of water resources of the
country, as well as co-ordinating projects undertaken by government departments, local authorities,
and public corporations relating to the conservation, utilization development of the subterranean
water resources of the country, and the assessment of the possibilities, benefits, and economic
feasibilities of such projects.

Application to CRes MPA: The Project will work in close co-ordination with the Water Resources
Board, under whose jurisdiction is the main drinking water supply intake to Colombo city located at
Ambatale. The Project will involve the construction of a new salinity barrier at this location where
close collaboration between the Water Resources Board and the Irrigation Department will be
required for sound implementation.

4.1.2.5 Sri Lanka Land Reclamation and Development Corporation Act No. 15 of 1968
The Sri Lanka Land Development Corporation (SLLDC), initially known as the Colombo District
Low-Lying Areas Reclamation and Development Board, was established by Act No. 15 of 1968.
The mandate of the SLLDC is to: reclaim and develop marshy and low-lying areas of land declared
as such in order to render such areas suitable for building, industrial, commercial, or agricultural
purposes; have the custody, management, and control of reclaimed areas; undertake construction

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work and consultancy services in the field of engineering; and to have the custody, management,
improvement, maintenance, and control of canals and the prevention of pollution of canals.

Application to the CRes MPA: The Kelani River Basin includes several key retention areas that
come under the SLLDC. The flood and drought management activities proposed are being designed
in close collaboration between the SLLDC and the ID. It is essential that any wetlands identified by
the SLLDC for protection are maintained in the same way as part of Project interventions. Any works
on these retention areas will need concurrence from the SLLDC as per their mandate.

Relevant Government Agencies in the Kelani River Basin


Projects executed in the Kelani River Basin may come under various state agencies. The key
agencies that play a role in development programs in the wider Project area where the interventions
under the CRes MPA will be implemented are described below.

4.2.1.1 Ministry of Irrigation


The Ministry of Irrigation (previously, the Ministry of Irrigation, Water Resource and Disaster
Management (MIWRDM)) has the mandate to develop the nation's water resources and irrigation
infrastructure. The Ministry is responsible for the management of river basins, groundwater sources
and irrigation systems, conservation and protection of sources of water (including groundwater),
monitoring pollution levels and ensuring water quality, and preventing saltwater intrusions into fresh
water sources. It is also charged with the allocation of water resources at the national level (though
different to the role and functions of the National Water Supply and Drainage Board), maintaining
national drainage networks and flood protection systems, provisioning engineering consultancy
services in relation to surface and groundwater hydrology, and providing oversight and promotion
of rainwater harvesting. To this end, the ministry adopts policies and legislation, and provides
guidance,

4.2.1.2 Road Development Authority


The RDA is the premier highway authority in the country and is responsible for the maintenance and
development of the National Highway Network, comprising the Trunk (A Class) roads, Main (B
Class) roads and Expressways and the planning, design and construction of new highways, bridges,
and expressways to augment the existing road network. Provincial directors have been appointed for
each province to maintain the road network within the respective province. Under the preview of the

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provincial director, a chief engineer is responsible for each district in each province. Several
executive engineers are appointed to work under the chief engineer. RDA also has a Project
Management Unit (PMU) system for certain projects, which is headed by a Project Director with the
assistance of engineering and administrative personnel who are assigned to or contracted for the
project. The PMU system is mainly used for projects funded by international development agencies.
The MPA may require the intervention of RDA in the event of having to re-align, re-construct or
develop the road network that would be affected by the construction of river embankments and their
associated infrastructure.

4.2.1.3 Urban Development Authority


The principal activity of the Urban Development Authority (UDA) is to promote and regulate
integrated planning and physical development, having regard to the amenities and services provided
to the community, and to prepare development plans for such development areas. Further, the UDA
formulates and implements urban land use policies and the development of environmental standards.

4.2.1.4 National Water Supply and Drainage Board


The National Water Supply and Drainage Board (NWSDB) is the National national Organization
organization responsible for the provision of safe drinking water and for facilitating the provision of
sanitation to the people in Sri Lanka. The organization had its beginning as a sub- department of the
Public Works Department, responsible for water supply and drainage. The main intake for the water
supply to the greater Colombo area is at Ambatale, on the Kelani River. A second intake is located
at Biyagama and pumping water to Biyagama water treatment plant is also under NWSDB. These
two intakes are located in the area which comes under Phase I of the CRes MPA.

4.2.1.5 Ceylon Electricity Board


The Ceylon Electricity Board or (CEB) is the largest electricity company in Sri Lanka. It is a
government owned and controlled utility and has a market share of nearly 100%. The CEB was
established by the CEB Act No.17 of 1969 and has the legal obligation to develop and maintain an
efficient, coordinated, and economical system of electricity supply in accordance with the licenses
issued by government. CEB comes under the authority of the Ministry of Power and Energy. CEB
controls all the major functions of electricity generation, transmission, distribution and retailing in
Sri Lanka. It is one of the only two on-grid electricity companies in the country; the other being
Lanka Electricity Company (LECO).

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4.2.1.6 Ministry of Lands and Land Development


The Ministry of Lands was established in 1932, as per the recommendation of the Committee
appointed in respect of the subject of Land and Agriculture of the State Council 1931. The key
functions of the Land Ministry include is formulating and implementing policies to conserve state
lands, managing land settlement and land acquisition for public purposes within the country, land
surveying, land acquisition, land alienation, disposition and development of land, land use policy
and planning, and the registration of land titles. The Ministry of Land is the key government institute
responsible for land acquisition and for administering the National Involuntary Resettlement Policy.
Activities related to land acquisition and involuntary resettlement are carried out in collaboration
with a wide network of public and civil society organizations, which include the project
implementing agencies and their relevant ministries, the government printer, the Valuation
Department, the Survey Department and Divisional Secretariats.

4.2.1.7 Sri Lanka Land Development Corporation


As already described in this chapter, the Corporation is responsible for the maintenance of the canals
in Colombo and in any other areas declared. The Colombo District Low-lying Areas Reclamation
and Development Board was established in 1968 by Act No. 15 of 1968, with the twin objectives of
reclaiming and developing marshy and low-lying areas declared under Section 2 of the Act, and to
retain the custody, management, and control of such vested lands. In 1979, the activities of the
organization, which had been limited to the Colombo District, were extended to the whole of Sri
Lanka. The organization was re-designated as the Sri Lanka Land Development Corporation
(SLLDC) by the amendment Act No. 52 of 1982(and subsequently as Sri Lanka Land Development
Corporation) and its scope of activities was extended to include construction work and engineering
consultancy services.

4.2.1.8 Archaeological Department of Sri Lanka


The Department of Archaeology is a non-ministerial government department responsible for
managing Sri Lanka’s archaeological heritage. At present the department falls under the Ministry of
Education. The vision of the department is to promote proper management of Sri Lanka’s
archaeological heritage. The principal legislations related to the department’s activities are: The
Antiquities Act, No. 09 of 1940, The Antiquities (Amendment) Act No. 24 of 1998, Enhancement

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of Fines (Amendment) Act No. 12 of 2005, and The Recovery of Government Possession Act No.
07 of 1979.

4.2.1.9 The Department of Fisheries


The Department of Fisheries and Aquatic Resources (DFAR) operates under the purview of the
Ministry of Fisheries and Aquatic Resources Development and is its main implementing agency.
The mandate of the Department of Fisheries and Aquatic Resources is the management, development
and conservation of the fisheries and aquatic resources of Sri Lanka. The department has updated its
legal provisions with the introduction of the 1996 Fisheries Act No.2, as well as adopting various
related fisheries policies and management practices in line with regional and international
conventions and regulations.

4.2.1.10 The Sri Lanka Railways


The Sri Lanka Railways Department, more commonly known as Sri Lanka Railways (SLR) comes
under the Ministry of Transport. It is the country’s railway owner and primary operator. Founded in
1858 as the Ceylon Government Railway, it operates the nation's railways and links the capital,
Colombo, with other cities and tourist destinations.

4.2.1.11 The Local Government Institutions


Section 97 of the Municipal Councils Ordinance No 29 of 1947 empowers a Municipality to
construct through or under any enclosed or other land, alter or extend such public mains or other
drains, sewers and watercourses necessary for the effectual draining of the municipal area. Section
100 of the said Ordinance authorizes a Municipal Council to cause all public drains, culverts, gutters
and watercourses to be so constructed and maintained and kept as not to be a nuisance or injurious
to health and to be properly cleaned and emptied. Any person who fills up, or obstructs the free flow
in, any public drain is liable for conviction (Section 102). No person is permitted to erect any
building over any public drain, culvert, gutter, or watercourses without the written consent of the
Council (Section 104 [4]).

Sections 104 to 109 of the Urban Councils Ordinance No. 61 of 1939 incorporate provisions with
respect to drainage within the area of its authority. Section 104 authorizes an urban council to layout,
make, alter or extend any drain for the effectual draining of any area within the town. Section 105
empowers it to maintain, repair, enlarge or alter any public drains, culverts, gutters, and watercourses

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so that no nuisance is created by such act. Moreover, no new building can be erected over any public
drain, culvert, or watercourse.

4.2.1.12 The Disaster Management Center


The Disaster Management Center (DMC) was established under the National Council for Disaster
Management by the Sri Lanka Disaster Management Act No. 13 of 2005. In collaboration with
Ministries, Line Departments, Public Corporations; Provincial Councils, Local Authority
Administration as well as District, Division and Grama Niladhari administration; the DMC is
charged with the following responsibilities:
• Provide information related to natural hazards and risks using appropriate methods to enable
proper disaster management decisions
• Formulate and implement mitigation strategies for potential future losses
• Provide for accurate early warnings and ensure their effective dissemination
• Build capacity to respond quickly and effectively to disasters
• Enable competent Emergency Operations Management
• Effective management of post-disaster activities
• Improve community understanding of risks to enhance their resilience in the face of disasters

4.2.1.13 The Board of Investment


The Board of Investment (BOI) has its origins in the Greater Colombo Economic Commission,
which was established in 1978. Fourteen years later, in 1992, the Commission was reconstituted as
the Board of Investment of Sri Lanka. The BOI is structured to function as a central facilitation point
for investors. It operates as an autonomous statutory body that is directly responsible to the President
of Sri Lanka. It has a Board of Directors drawn from the private and public sectors and is assisted
by a Ministerial Committee on Investment Promotion.

World Bank’s Operational Policies


The World Bank has various Operational Policies (OPs) and Bank Procedures (BPs) concerning
environmental and social issues, which together constitute the World Bank’s ‘Safeguards Policies.’
All projects funded by World Bank must comply with these policies, when relevant. In the context
of this MPA, the World Bank’s Policies on Environment Assessment OP/BP 4.01, Natural Habitats
OP/BP 4.04, Forests OP/BP 4.36, Physical Cultural Resources OP/BP 4.11, Involuntary
Resettlement OP/BP 4.12, and Safety of Dams OP/BP 4.37, have been triggered. In the context of

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this SMF, the relevant ones include OP/BP 4.01 on Environment Assessment and OP/BP 4.12 on
Involuntary Resettlement.

4.3.1 OP/BP 4.01: Environment Assessment


The Project has been categorized as a Category A project. For Category A projects, the World Bank
requires an Environmental Assessment (EA) of projects proposed for financing to: ensure that
projects are environmentally and socially sound and sustainable; inform decision makers of the
nature of environmental and social risks associated with the project interventions; and to increase
transparency and participation of stakeholders in the decision-making process. The breadth, depth,
and type of analysis to be carried out as part of the EA will depend on the nature, scale, and potential
environmental impact of the proposed project. Specifically, an EA evaluates a project’s potential
environmental risks and impacts in its area of influence; examines project alternatives; identifies
ways of improving project selection, siting, planning, design, and implementation by preventing,
minimizing, mitigating, or compensating for adverse environmental impacts and enhancing positive
impacts; and includes the process of mitigating and managing adverse environmental impacts
throughout project implementation. An EA considers the natural environment (air, water, and land);
human health and safety; social aspects (involuntary resettlement, indigenous peoples, and physical
cultural resources); and transboundary and global environmental aspects, in an integrated manner.
OP 4.01 also stipulates the consultation and disclosure requirements of the World Bank.

4.3.2 OP/BP 4.12: Involuntary Resettlement


Involuntary resettlement covers situations where a project must compensate people for loss of land,
other assets, livelihood, or standard of living. The World Bank operational policies seek to: (a) avoid
where feasible or minimise involuntary resettlement, exploring all viable alternative project designs;
(b) if not feasible, carry out resettlement activities as sustainable development programs that provide
sufficient resources to enable displaced persons to share in project benefits; (c) ensure that the
displaced persons are informed about their options and rights pertaining to resettlement; (d)
meaningfully consult the displaced persons and provide them with opportunities to participate in the
planning and implementation of resettlement programs; (e) assist the displaced persons in their
efforts to improve their standards of living or at least to restore them to pre-displacement levels or
to levels prevailing prior to the beginning of project implementation, whichever is higher.

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In situations where there are risks and impacts associated with the losses mentioned above, the World
Bank requires that the borrower prepares a Resettlement Plan or a Resettlement Policy Framework
(RPF).

The RPF accompanying this SMF provides specific guidelines to address the risks associated with
land acquisition and involuntary resettlement in compliance with OP 4.12, while this SMF focuses
mainly on non-land related social impacts associated with/BP OP 4.01.

4.3.3 World Bank Environmental and Social Framework


The new World Bank Environmental and Social Framework, approved in 2016, sets out standards
intended to benefit the environment and the citizens of the borrowing countries by: (i) supporting
borrowers in achieving good international practice relating to environmental and social
sustainability; (b) assisting borrowers in fulfilling their national and international environmental and
social obligations; (c) enhancing nondiscrimination, transparency, participation, accountability and
governance; and (d) ensuring sustainable development outcomes of projects through ongoing
stakeholder engagement.

There are ten Environmental and Social Standards (ESS), which specify the standards that the
borrower and the project will have to meet through the project life cycle. The ten environmental and
social standards are:

ESS 1: Assessment and Management of Environmental and Social Risks and Impacts.
ESS 2: Labor and Working Conditions.
ESS 3: Resource Efficiency and Pollution Prevention and Management.
ESS 4: Community Health and Safety.
ESS 5: Land Acquisition, Restrictions on Land Use and Involuntary Resettlement.
ESS 6: Biodiversity Conservation and Sustainable Management of Living Natural Resources.
ESS7: Indigenous Peoples/Sub-Saharan African Historically Underserved Traditional Local
Communities.
ESS 8: Cultural Heritage.
ESS 9: Financial Intermediaries; and
ESS 10: Stakeholder Engagement and Information Disclosure.

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If financed by the World Bank, ESS 1, ESS 2, ESS 4, ESS 5, ESS 6, ESS 8 and ESS10 are applicable
to the CRes MPA interventions in the Kelani river basin.

4.3.3.1 ESS 1: Assessment and Management of Environmental and Social Risks and Impacts
ESS 1 applies to all projects supported by the World Bank.

The objectives of ESS1 are to:


• To identify, evaluate and manage the environment and social risks and impacts of the project in
a manner consistent with the ESSs.
• To adopt a mitigation hierarchy approach to:
o Anticipate and avoid risks and impacts.
o Where avoidance is not possible, minimize or reduce risks and impacts to acceptable levels.
o Once risks and impacts have been minimized or reduced, mitigate; and
o Where significant residual impacts remain, compensate for or offset them, where technically
and financially feasible.
• To adopt differentiated measures so that adverse impacts do not fall disproportionately on the
disadvantaged or vulnerable, and they are not disadvantaged in sharing development benefits
and opportunities resulting from the project.
• To utilize national environmental and social institutions, systems, laws, regulations and
procedures in the assessment, development, and implementation of projects, whenever
appropriate.
• To promote improved environmental and social performance, in ways which recognize and
enhance Borrower capacity.

One of the main requirements of the ESS1 is that the Borrower has to assess, manage and monitor
the environmental and social risks and impacts of the project throughout the project life cycle so as
to meet the requirements of the ESSs in a manner and within a timeframe acceptable to the Bank.

The Borrower has to (a) Conduct an environmental and social assessment of the proposed project,
including stakeholder engagement; (b) Undertake stakeholder engagement and disclose appropriate
information in accordance with ESS10; (c) Develop an Environmental and Social Commitment Plan
(ESCP), and implement all measures and actions set out in the legal agreement including the ESCP;

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and (d) Conduct monitoring and reporting on the environmental and social performance of the
project against the ESSs.

Application to the CRes MPA: When carrying out CRes MPA interventions in Kelani river basin,
steps will be taken to avoid, minimize, or reduce risks. If any residual impacts remain, they will be
mitigated. In the case of upstream reservoirs, adequate measures will be implemented to resettle or
provide compensation to the impacted persons. In the downstream areas, all steps will be taken to
avoid, minimize or reduce any impact to the communities and the public.

4.3.3.2 ESS2 – Labor and Working Conditions


ESS2 focuses on sound worker-management relationships.
The objectives of ESS2 are to:
• To promote safety and health at work.
• To promote the fair treatment, nondiscrimination, and equal opportunity of project workers.
• To protect project workers, including vulnerable workers such as women, persons with
disabilities, children (of working age, in accordance with this ESS) and migrant workers,
contracted workers, community workers and primary supply workers, as appropriate.
• To prevent the use of all forms of forced labor and child labor.
• To support the principles of freedom of association and collective bargaining of project workers
in a manner consistent with national law.
• To provide project workers with accessible means to raise workplace concerns.

The applicability of ESS2 is established during the environmental and social assessment described
in ESS1.

The requirements of ESS2 include: establishing working conditions and management of worker
relationships (terms and conditions of employment, nondiscrimination and equal opportunity, and
worker’s organisations); protecting workforce (enforce regulations related to child labor and
minimum age and forced labor); establishing grievance mechanisms, maintain Occupational Health
and Safety (OHS); Engage contract workers who are legitimate and reliable, engage community
workers/volunteers where offered and appropriate and establish labor management procedures
where the primary supply of workers involve a significant risk of child labor or forced labor.

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Application to the CRes MPA: Steps will be taken to create safe workplace and work sites while
maintaining good sanitary conditions. Equal opportunities will be provided for all project workers
without gender bias, and vulnerable groups will be protected.

4.3.3.3 Resource Efficiency and Pollution Prevention and Management


ESS3 sets out the requirements to address resource efficiency, and pollution prevention and
management throughout the project life cycle.
The objectives of ESS 3 are to:
• To promote the sustainable use of resources, including energy, water, and raw materials.
• To avoid or minimize adverse impacts on human health and the environment by avoiding or
minimizing pollution from project activities.
• To avoid or minimize project-related emissions of short and long-lived climate pollutants.
• To avoid or minimize generation of hazardous and non-hazardous waste.
• To minimize and manage the risks and impacts associated with pesticide use.

Requirements under ESS3 include that the Borrower should consider and apply technically and
financially feasible resources efficiently in accordance with the mitigation hierarchy (mentioned
under ESS1). Resource efficiency includes the areas of energy use, water use and the use of raw
material. Pollution prevention management includes the area of management of air pollution,
hazardous and nonhazardous waste, chemical and hazardous materials, and pesticides.

Application to the CRes MPA: The project will ensure the sustainable use of resources including
energy and natural resources. Environmental impacts will be prevented or minimized through
emissions and solid waste management.

4.3.3.4 ESS4 – Community Health and Safety


ESS4 addresses potential risks and impacts on communities that may be affected by project
activities.
The objectives of ESS4 are to:
• Anticipate and avoid adverse impacts on the health and safety of project-affected communities
during the project life cycle from both routine and nonroutine circumstances.
• Promote quality and safety, and considerations relating to climate change, in the design and
construction of infrastructure, including dams.

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• Avoid or minimize community exposure to project-related traffic and road safety risks, diseases,
and hazardous materials.
• Have in place effective measures to address emergency events.
• Ensure that the safeguarding of personnel and property is carried out in a manner that avoids or
minimizes risks to the project-affected communities.

The requirements of ESS4 include: (a) ensuring community health and safety through looking into
the areas of infrastructure and equipment design and safety, safety of service, traffic and road safety,
ecosystem services, community exposure to health issues, management and safety of hazardous
materials, emergency preparedness and response; and (b) employing and managing security
personnel in a way that there is no risk posed to those within and outside the project site.

Application to the CRes MPA: It is a prime concern of the project to manage all relevant health
and safety issues within the project area. CRes MPA will be guided by this policy to manage
community health and safety issues. Safety of the communities and road users will be assured
through a well-planned traffic management system during the implementation stage.

4.3.3.5 ESS5 – Land Acquisition, Restrictions on Land Use and Involuntary Resettlement
ESS5 recognizes that project-related land acquisition and restrictions on land use can have adverse
impacts on communities and persons. Therefore, the ESS5 guides the project partner agencies in
screening the projects for social impacts in accordance with the applicable national laws and
regulations and the Bank’s safeguard policies.
The objectives of the ESS5 are to:
• To avoid involuntary resettlement or, when unavoidable, minimize involuntary resettlement by
exploring project design alternatives.
• To avoid forced eviction.
• To mitigate unavoidable adverse social and economic impacts from land acquisition or
restrictions on land use by: (a) providing timely compensation for loss of assets at replacement
cost and (b) assisting displaced persons in their efforts to improve, or at least restore, their
livelihoods and living standards, in real terms, to pre-displacement levels or to levels prevailing
prior to the beginning of project implementation, whichever is higher.
• To improve living conditions of poor or vulnerable persons who are physically displaced,
through provision of adequate housing, access to services and facilities, and security of tenure.

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• To conceive and execute resettlement activities as sustainable development programs, providing


sufficient investment resources to enable displaced persons to benefit directly from the project,
as the nature of the project may warrant.
• To ensure that resettlement activities are planned and implemented with appropriate disclosure
of information, meaningful consultation, and the informed participation of those affected.

The ESS5 is established during the environmental and social assessment as described in ESS1
(Assessment and Management of Environmental and Social Risks and Impacts).

As will be elaborated below, the requirements of ESS5 include the areas of general requirements
(eligibility classification, project design, compensation benefits for affected persons, community
engagement, grievance mechanism and planning and implementation); requirements related to
displacement (physical and economic displacement); requirements to collaborate with other
responsible agencies or subnational jurisdictions and the requirements of technical and financial
assistance.

ESS5 applies to permanent or temporary physical and economic displacement resulting from the
following types of land acquisition or restrictions on land use imposed in connection with project
implementation: (a) Land rights or land use rights acquired or restricted through expropriation or
other compulsory procedures in accordance with national law; (b) Land rights or land use rights
acquired or restricted through negotiated settlements with property owners or those with legal rights
to the land, if failure to reach settlement would have resulted in expropriation or other compulsory
procedures; (c) Restrictions on land use and access to natural resources that cause a community or
groups within a community to lose access to resource usage where they have traditional or customary
tenure, or recognizable usage rights.

This may include situations where legally designated protected areas, forests, biodiversity areas or
buffer zones are established in connection with the project; (d) Relocation of people without formal,
traditional, or recognizable usage rights, who are occupying or utilizing land prior to a project-
specific cut-off date; (e) Displacement of people as a result of project impacts that render their land
unusable or inaccessible; (f) Restriction on access to land or use of other resources including
communal property and natural resources such as marine and aquatic resources, timber and non-
timber forest products, fresh water, medicinal plants, hunting and gathering grounds and grazing and

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cropping areas; (g) Land rights or claims to land or resources relinquished by individuals or
communities without full payment of compensation; and (h) Land acquisition or land use restrictions
occurring prior to the project, but which were undertaken or initiated in anticipation of, or in
preparation for the project.

ESS5 does not apply to: (a) Impacts on incomes or livelihoods that are not a direct result of land
acquisition or land use restrictions imposed by the project. (b) Voluntary, legally recorded market
transactions in which the seller is given a genuine opportunity to retain the land and to refuse to sell
it and is fully informed about available choices and their implications. (c) Disputes between private
parties in land titling or related contexts (d) Land use planning or the regulation of natural resources
to promote their sustainability on a regional, national, or subnational level (including watershed
management, groundwater management, fisheries management, and coastal zone management). (e)
Management of refugees from, or persons internally displaced by, natural disasters, conflict, crime,
or violence.

Affected persons of land acquisition, restrictions on land use and involuntary resettlement may be
classified as: (a) Who have formal legal rights to land or assets; (b) Who do not have formal legal
rights to land or assets but have a claim to land or assets that is recognized or recognizable under
national law; or (c) Who have no recognizable legal right or claim to the land or assets they occupy
or use. The Borrower must conduct a census to identify the persons who will be affected by the
project and to establish an inventory of land and assets to be affected.

ESS5 requires that the Borrower ensures that involuntary land acquisition or restrictions on land use
are limited to direct project requirements and that the Borrower considers feasible alternative project
designs to minimize involuntary land acquisition or restrictions on land use.

The provision of compensation and benefits for affected persons under ESS5 requires that the
Borrower offers affected persons compensation at replacement cost, and other assistance as may be
necessary to help them improve or at least restore their standards of living or livelihoods. The
Borrower can take possession of acquired land and related assets only after compensation in
accordance with ESS5 has been made available.

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The Borrower should conduct community consultation with affected communities, including host
communities through the process of stakeholder engagement described in ESS10. Decision-making
processes related to resettlement and livelihood restoration will include options and alternatives from
which affected persons may choose. Disclosure of relevant information and meaningful participation
of affected communities and persons will take place during the consideration of alternative project
designs referred to in paragraph 11, and thereafter throughout the planning, implementation,
monitoring, and evaluation of the compensation process, livelihood restoration activities, and
relocation process. Additional provisions apply to consultations with displaced Indigenous Peoples,
in accordance with ESS7.

The consultation process should also involve women’s perspectives. Intra-household analysis is
required where men’s and women’s livelihoods are impacted differently.

The Borrower should also ensure that grievance mechanisms are in place in accordance with ESS10.
ESS5 also includes the instructions for the planning and implementation of the census of affected
persons and the inventory of land and assets. Instructions are also included on preparing a plan on
addressing the social and environmental issues identified in the environmental and social assessment.
This plan should also include the roles and responsibilities relating to financing and implementation
and include arrangements for contingency financing to meet unanticipated costs, as well as
arrangements for timely and coordinated response to unforeseen circumstances impeding progress
toward desired outcomes. The Borrower should also establish the procedures for monitoring and
evaluation of the plan after implementation.

ESS5 also covers the criteria that the Borrower should follow when addressing impacts of physical
and economic displacement.

The Borrower should also collaborate with other responsible agencies or subnational jurisdictions
that are responsible for any aspects of land acquisition, resettlement planning, or provision of
necessary assistance. Where the capacity of other responsible agencies is limited, the Borrower has
to actively support resettlement planning, implementation, and monitoring.

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ESS5 also makes further technical and financial assistance available for the Borrower from the Bank
to strengthen the Borrower’s capacity or the capacity of other responsible agencies in planning,
implementing, and monitoring resettlement.

Application to the CRes MPA: The CRes MPA interventions in the Kelani river basin require
acquisition of private lands and probably the recovery of state lands. Therefore, the ESS5 is
applicable to this project and a Resettlement Policy Framework should be prepared. Accordingly,
this SMF and the accompanying RPF set out the principles for social safeguards managements.

4.3.3.6 ESS8 – Cultural Heritage


ESS8 defines cultural heritage as tangible and intangible heritage which may be recognized and
valued at local, regional, national, or global level. Through the environmental and social assessment,
as set out in ESS1, the Borrower should determine the potential risks and impacts of the proposed
activities of the project on cultural heritage.

The objectives of ESS8 are to: (a) protect cultural heritage from the adverse impacts of project
activities and support its preservation; (b) address cultural heritage as an integral aspect of
sustainable development; (c) promote meaningful consultation with stakeholders regarding cultural
heritage; and (d) promote the equitable sharing of benefits from the use of cultural heritage.

The main requirements under ESS8 are the (a) general requirements; (b) stakeholder consultation;
(c) measures taken to manage the legally protected cultural heritage areas; (d) and the provision for
specific types of cultural heritage; and (e) commercial use of cultural heritage. These requirements
are discussed below.

ESS8 applies to all projects which: (a) involves excavations, demolition, movement of earth,
flooding or other changes in the physical environment; (b) Is located within a legally protected area
or a legally defined buffer zone; (c) Is located in, or in the vicinity of, a recognized cultural heritage
site; or (d) Is specifically designed to support the conservation, management and use of cultural
heritage.

The requirements of ESS8 apply to cultural heritage regardless of whether it has been legally
protected or previously identified or disturbed. If the proposed project will be located within a legally

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protected area or a legally defined buffer zone, the Borrower will (a) Comply with local, national,
regional or international cultural heritage regulations6 and the protected area management plans; (b)
Consult the protected area sponsors and managers, project-affected parties (including individuals
and communities) and other interested parties on the proposed project; and (c) Implement additional
programs, as appropriate, to promote and enhance the conservation aims of the protected area.

Specific types of cultural heritage listed under ESS8 include archaeological sites and material, built
heritage, natural features with cultural significance and movable cultural heritage. Archaeological
sites comprise any combination of structural remains, artifacts, human or ecological elements and
may be located entirely beneath, partially above, or entirely above the land or water surface. Built
Heritage refers to single or groups of architectural works in their urban or rural setting as evidence
of a particular civilization, a significant development, or a historic event.

Built Heritage includes groups of buildings, structures and open spaces constituting past or
contemporary human settlements that are recognized as cohesive and valuable from an architectural,
aesthetic, spiritual or sociocultural perspective. Natural features may be imbued with cultural
heritage significance. Examples include sacred hills, mountains, landscapes, streams, rivers,
waterfalls, caves and rocks; sacred trees or plants, groves and forests; carvings or paintings on
exposed rock faces or in caves; and paleontological deposits of early human, animal or fossilized
remains. The significance of such heritage may be localized in small community groups or minority
populations. Movable cultural heritage includes such objects as: historic or rare books and
manuscripts; paintings, drawings, sculptures, statuettes, and carvings; modern or historic religious
items; historic costumes, jewelry and textiles; fragments of monuments or historic buildings;
archaeological material; and natural history collections such as shells, flora, or minerals.

ESS8 recommends avoiding impacts on cultural heritage as the first measure. When avoidance is
not possible, the Borrower has to identify and implement measures according to the mitigation
hierarchy: relocating or modifying the physical footprint of the project; conservation and
rehabilitation in situ; relocation of cultural heritage; documentation; strengthening the capacity of
national and subnational institutions responsible for managing cultural heritage affected by the
project; establishment of a monitoring system to track the progress and efficacy of these activities;
establishment of an implementation schedule and required budget for the identified mitigation

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measures; and cataloguing of finds. Where necessary, the Borrower should involve cultural heritage
experts in the environmental and social assessment.

Stakeholder consultation is also a requirement under the ESS8.

Confidentiality of information is an important aspect of ESS8. The Borrower, in consultation with


the Bank, project-affected parties (including individuals and communities) and cultural heritage
experts, will determine whether disclosure of information regarding cultural heritage would
compromise or jeopardize the safety or integrity of the cultural heritage or would endanger sources
of information. In such cases, the sensitive information should not be disclosed to the public.

Application to the CRes MPA: CRes MPA interventions in Kelani river basin could impact on any
type of cultural heritage listed above (archaeological sites and material, built heritage, natural
features with cultural significance and movable cultural heritage) as the project interventions involve
inundation and dredging of sites and relocation of communities. Therefore, the investments under
the project will require careful planning and design to protect the cultural resources in the affected
areas. This aspect will be covered by the RAPs and Environmental Impact Assessment (EIA) for the
specific sub-projects covered under the Environmental Assessment Management Framework
(EAMF).

4.3.3.7 ESS10 – Stakeholder Engagement and Information Disclosure


ESS10 recognizes the importance of open and transparent engagement between the Borrower and
project stakeholders as an essential element of good international practice.

The objectives of ESS10 are to:


• To establish a systematic approach to stakeholder engagement that will help Borrowers identify
stakeholders and build and maintain a constructive relationship with them, in particular project-
affected parties.
• To assess the level of stakeholder interest and support for the project and to enable stakeholders’
views to be taken into account in project design and environmental and social performance.
• To promote and provide means for effective and inclusive engagement with project-affected
parties throughout the project life cycle on issues that could potentially affect them.

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• To ensure that appropriate project information on environmental and social risks and impacts is
disclosed to stakeholders in a timely, understandable, accessible, and appropriate manner and
format.
• To provide project-affected parties with accessible and inclusive means to raise issues and
grievances and allow Borrowers to respond to and manage such grievances.

The requirements under ESS10 are (a) the engagement of stakeholders during project preparation
(stakeholder identification and analysis, preparation of stakeholder engagement plan, information
disclosure, and meaningful consultation); (b) stakeholder engagement during project
implementation and external reporting; and the (c) establishment of grievance mechanisms.

Application to CRes MPA: Stakeholders were identified and analyzed during the stage of project
preparation for CRes MPA interventions in the Kelani river basin. Stakeholder consultation, by way
of information disclosure, is in progress and will be continuous. Grievance redress mechanisms will
be followed during the stakeholder engagement process.

National Policies and Application of World Bank’s Safeguards Policies in


the CRes MPA
To summarise, Sri Lanka has a complex legal system to manage land acquisition, regulate land use,
address the issues of gender equality and inclusion, and consultations and information disclosure.
The GoSL’s NIRP, LAR 2008, and LAR 2013 are important policy directives that bring the land
acquisition and involuntary resettlement processes closer to the World Bank’s safeguards polices.
The GoSL’s clearance procedures, especially by the CEA, is in principle consistent with World
Bank’s OP 4.01 and public disclosure requirements, except in relation to the screening criteria
adopted and the consultation requirements. More specifically, project thresholds are used to
determine the type of clearance required and the content of public consultation. As also highlighted
in the EAMF and the RPF prepared under the Project, all activities under the Project with an impact
on the natural and social environment, will be subjected to social (and environmental) analysis,
regardless of the Project threshold.

Further, whereas the LAA will remain the main legal procedure for acquiring any private land
required for the Project, the APs and households will receive eligible compensation and resettlement

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benefits as per the EM given in the accompanying RPF, irrespective of their title or occupancy status
prior to losing shelter, business, assets, and incomes due to this Project.

It is essential to note that while some gaps exist between the GoSL’s national legislation and systems,
and the World Bank’s requirements, safeguards instruments are to be developed based on the World
Bank requirements. Further, the Loan Agreement between the GoSL and the World Bank requires
the Project to be implemented in compliance with the World Bank policies.

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5. Gender and Inclusion


Issues relating to gender, vulnerability, and inclusion will be considered from various perspectives
within the context of the MPA and this SMF, including: (i) gender-sensitive analysis and
identification of risks and benefits associated with activities under the MPA; (ii) Project-specific
gender considerations to enhance Project benefits to women, vulnerable groups, and local
community members; (iii) measures for ensuring that any risks and impacts arising from Project
interventions, that have differential impacts on women and other vulnerable groups, are identified
and mitigated; (iv) enhancing the voice and representation of women, especially through continuous
engagement and consultations with women, and (v) gender-disaggregated monitoring indicators.

Gender and Vulnerability Analysis


In Sri Lanka, women are more vulnerable to natural disaster compared to men, due to differences in
employment status, income, gendered social roles, social norms, and restrictions governing
behavior16. The assessments and consultations carried out as part of the preparation of this MPA has
identified the following: (i) differentials in access to disaster-related information and early warnings
between men and women; (ii) there is a lower participation of women in leadership roles in
community disaster preparedness activities; (iii) women and girls face a higher risk of GBV after a
natural disaster takes place; and (iii) ownership of assets is also unequal among men and women,
particularly land ownership.

Women have less access to land ownership due to the preference of males in personal laws (Kandyan
law, Thesawalamai law, and Muslim law) and common law around state land transfer. The biased
concept of “primogeniture” and “head of household” have also contributed to creating disadvantaged
situation for women on property and land rights in the context of the Land Development Ordinance
(1935)17. A study18 in three sites in Sri Lanka found that 30% of women surveyed reported owning

16
De Silva, K., & Jayathilaka, R. (2014). Gender in the context of disaster risk reduction; a case study of a flood
risk reduction project in the Gampaha District in Sri Lanka. Procedia Economics and Finance, 18, 873-881.

17
Sri Lanka Shadow Report, The Women and Media Collective Colombo, 2010
(https://www2.ohchr.org/english/bodies/cedaw/docs/ngo/WMD_SriLanka48.pdf)

18
Property Ownership & Inheritance Rights of Women for Social Protection – The South Asia Experience,
International Center for Research on Women, 2006 (https://www.icrw.org/wp-

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some form of property. Among all the women who reported to own property, 54% of them own a
house only, 13% own a house and land, and 32% own land only.

As part of the implementation plan, a detailed baseline analysis will be carried out to understand how
communities obtain climate and disaster related information, and how these different communities,
including women, people with disabilities, the elderly, or any other such vulnerable groups, can be
effectively informed about such information availed through the MPA. Based on the findings of the
assessment, an action plan for addressing inclusion issues, including gender, in this operation, will
be prepared.

Enhancing Gender Outcomes under CRes MPA


Gender considerations will be made an integral part of the sub-project planning and implementation
for flood risk mitigation measures. To address the gap in leadership, voice, and agency that women
experience in community responses and preparedness to disasters, the Project will:

• Organize focused information dissemination and awareness raising for female citizen on flood
early warning and impact-based forecasting (e.g., how early warning and forecasted information
will help women and their families stay safe);
• Support preparation of community disaster management plan in the project sites that will help
the community to take necessary mitigation actions based on the weather information and early
warning to be provided as a result of Component 1:
• The use of citizens’ monitoring committees that review and follow up on quality, safety, and
progress aspects of the interventions. Measures will be put in place to ensure women’s
involvement and increasing leadership in citizens’ monitoring committees. Women will be
supported and trained to play leadership roles in these community groups.
• To address the gap in ownership of assets identified among the affected population in Component
3, the Project will promptly provide options for women to have joint ownership or independent
ownership of the land and house among the resettled household under Component 3 (activity
detail is provided in the description of Component 3)

content/uploads/2016/10/Property-Ownership-and-Inheritance-Rights-of-Women-for-Social-Protection-
TheSouth-Asia-Experience.pdf)

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• Enhance gender sensitivity of decision-makers, including at the Project Coordination team and
other associated agencies such as the NWSDB, CEB, UDA, RDA/ PRDA etc, through
orientation trainings on gender, and ensure women’s voice and participation in decisionmaking
bodies established under the Project, including the Project Coordination team.
• Ensure the inclusion of women in the different consultation activities, including through
organizing targeted meetings for women. Such consultations will seek to address the needs and
explore opportunities to support women and other vulnerable groups.
• Develop a robust Grievance Redressal Mechanism (GRM) that is sensitive to the needs of women
and other vulnerable groups.

Mitigating Adverse Impact on Women and Other Vulnerable Groups


Gender is a key issue in the social safeguard management in view of the differential vulnerabilities
of affected men and women, where the latter often tend to experience the impact much more. In view
of their higher vulnerability levels, specific measures will be undertaken to enable the affected
women – especially the poor and vulnerable – to cope with the Resettlement and Rehabilitation
(R&R) process. These actions/activities will be detailed in each of the subproject-specific RAP,
ARAP, ESMPF and/or SIMP, implemented under the CRes MPA.

A GBV risk assessment was carried out for the original scope of CRes MPA using the tool provided
by the World Bank, and this Project was considered as low risk, with score at 8.75 out of 25. This
means that the potential for incidents of GBV to arise due to the proposed investment is low. To take
appropriate mitigation action, this operation will follow the guidance put forth in the World Bank’s
Good Practice Note on GBV for low-risk projects, as recommended by the WB’s GBV task force,
including having Codes of Conducts among other measures. Due to the nature of the major civil
works involved, the following mitigation measures will be put in place to address the risks:
• All the procurement documents for civil works will put in place codes of conduct and will be
signed by contractors and their employees for appropriate mitigation and prevention actions.
• The GRM will be gender sensitive through: (i) representation of women as GRM committee
members; and (ii) training and capacity building activities for GRM members on gender issues.
• A special procedure will be set up as part of the GRM that can allow GBV-related complaints
to be captured and referred to existing credible care service providers as necessary.

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Measuring the impacts


The Project will monitor the changes in women’s voice and agency using the following indicators:
(i) Number of women who have direct access to improved flood forecasting and warning
information.
(ii) Number of emergency response plans developed by communities with clear community roles
identified.
(iii) Number of women who participated in the development of the community disaster
management plans.
(iv) Percentage increase in joint ownership or female ownership of the land titles among the
resettled households.
(v) Percentage of grievances resolved in timely manner.

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6. Managing the Risks of Adverse Impacts from Labour Influx


Project activities supported under the CRes MPA will often involve the construction of civil works
for which the required labour force and associated goods and services cannot be fully supplied locally
for several reasons, among them worker unavailability and a lack of technical skills and capacity. In
such instances, the labour force (total or partial) will have to be brought in from outside the project
area. In many cases, this influx is compounded by an influx of other people (“followers”) who follow
the incoming workforce with the aim of selling them goods and services, or in pursuit of job or
business opportunities.

Potential adverse impacts due to labour influx


On the one hand, an appropriately managed labour influx can provide potential benefits for the community,
including economic opportunities through employment and/or training by the project, contributions to the
local economy by selling goods and services, the provision of local infrastructure (such as access roads,
power, or water connection) which is developed for the project, and which serves the community beyond the
project duration. However, the rapid migration to and settlement of workers and ‘followers’ in the project
area can affect project areas negatively in terms of:
• Risks of social conflict, especially between the local community and the construction workers,
and also between different groups within the labour force.
• An increased risk of illicit behaviour and crime through the influx of workers and service
providers into communities and the resultant perception of insecurity by the local community.
• Discontent amongst the local community on the engagement of outsiders in the project,
especially in terms of job opportunities and crowding out of locals.
• An increased burden on and competition for public service provision, such as water, electricity,
medical services, transport, education, and social services.
• Local inflation of prices, with the increase in demand for goods and services due to labour influx,
and increased pressure on accommodations and rents, which may lead to price hikes and
crowding out of residents.
• An increased risk of communicable diseases and burden on local health services, including
sexually transmitted diseases.
• GBV, particularly in the form of inappropriate behaviour, such as sexual harassment of women
and girls, exploitative sexual relations, and illicit sexual relations with minors from the local
community.

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• Child labour and school dropout, especially following the increased opportunities for the host
community to sell goods and services to the incoming workers.
• Risks of exploitation of labourers, especially in the form of hiring underage labourers, low and
unequal wage payments, forced labour, and discrimination on basis of the basis of gender, caste,
religion, or ethnicity.

The potential for these risks is more likely in project sites that are in isolated areas and/or in areas
where the scope of construction work is large and the possibility for hiring local labourers is limited,
thus requiring labourers and workers to be brought in from outside.

To address the above-mentioned impacts from labour influx on local communities, the Project will:
• Reduce labour influx by tapping into the local workforce, to the extent possible.
• Assess and manage labour influx risks based on appropriate instruments; and
• Incorporate social and environmental mitigation measures, including those relating to GBV, into
the civil works contract.

Assessment and management of risks and impacts


To address the risks and adverse impacts on communities from the Project induced labour influx, the
following steps will be adopted:
• Administer the Social Screening Checklist prepared for this SMF/RPF to identify and assess the
type and significance of potential social impacts on local communities that may be generated by
labour influx.
• As part of the SIA, carry out an assessment of the location of the Project, contextual factors of
the location, and the legal and policy framework of the GoSL, if the screening suggests potential
impacts.
• Incorporate the recommendations the SIA, including those relating to SEA risks, and define
mitigation measures, including those recommended by the World Bank’s Good Practice Note on
GBV, which has been prepared based on the recommendation of World Bank’s Global GBV
Task Force19;

19
Report of the Global Gender-Based Violence Task Force (2017): Working together to prevent sexual
exploitation and abuse: recommendations for World Bank investment projects

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• Develop specific measures to mitigate the risks associated with the social and environmental
impacts from labour influx into the ESMP/SIMP in consultation with affected communities, in
the civil works bidding documents, and subsequent contracts (contractor responsibilities are
outlined in Box 1 below);
• Implement the appropriate mitigation and monitoring programs, which includes the development
and implementation of a stakeholder engagement program;
• Establish a GRM for workers and host community which among others will integrate protocols
established by the World Bank’s Good Practice Note on GBV.
• Monitor and supervise regularly, including on GBV-related issues, in co-ordination with other
government agencies and civil society organisations; and
• Prepare periodic reports for submission to the Project Coordination team, the World Bank, and
other relevant Ministry/government agencies on implementation and the results of the ESMP,
SIMP, EMP, and other relevant plans, as well as the GRM resolutions relating to labour and
GBV-related issues.

Further, mitigation measures will be driven by consultations with stakeholders and in alignment with
the World Bank’s Guidelines on ‘Managing the Risks of Adverse Impacts on Communities from
Temporary Project Induced Labour Influx’. It will be the contractor’s obligation to prepare and
submit a plan that outlines code of conduct for workers, worker camp management plan and
measures to address GBV. These will be part of the tender package and construction contract as
elaborated in Box 1.

(http://documents.worldbank.org/curated/en/482251502095751999/Working-together-to-prevent-sexual-
exploitation-and-abuse-recommendations-for-World-Bank-investment-projects)

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Box 1. Contractors’ Responsibilities

The Environment and Social Management Plan (ESMP) and/or the Social Impact Mitigation Plan
(SIMP) is developed during project preparation. Based on the findings of the screening report and
SIA of the sub-project activities supported under the CRes MPA, the management plans contain
general mitigation measures. These mitigation measures will be part of the tender package and
construction contract.

Prior to starting construction, the Contractor will be required to prepare and submit its own
ESMP/SIMP to the supervision engineer (who is the GoSL’s representative) for acceptance. The
Contractor’s ESMP/SIMP will provide a detailed explanation of how the Contractor will comply
with the Project’s safeguards documents, including the RAP, ESMP, and SIMP, and demonstrate
that sufficient funds are budgeted for that purpose. The Contractor’s ESMP/SIMP will include
management plans for: (i) work activities; (ii) traffic management; (iii) occupational health and
safety; (iv) environmental management; (v) social management; (vi) labour influx and worker camp
management plan; (vii) code of conduct for workers, including measures to address GBV; and (vii)
chance-finds, where relevant.

The Project Coordination team will verify and ensure the consistency of the Contractor’s
ESMP/SIMP, and the plan prepared under each sup-project under the MPA. If issues emerge during
implementation for which the Contractor’s ESMP/SIMP does not contain appropriate mitigation
measures, the Contractor will be required to update their ESMP/SIMP to include such mitigation
measures and, if necessary, the civil works contract will be amended.

Civil works for the CRes MPA sub-projects will not commence until the Contractor prepares an
appropriate ESMP/SIMP, which properly identifies and proposes risk mitigation measures, and it is
approved by the Project Coordination team.

During implementation, the Contractor will implement civil works in accordance with its
ESMP/SIMP, including all works conducted by sub-contractors under the Contractor’s control. The
Contractor will also be required to train workers on the roles and responsibilities under these plans,
policies, and standards.

The Contractor will submit regular reports to the Project Coordination team and/or other relevant
Ministry/Agency and proactively address any issues that arise.

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7. Social Management Planning


This chapter provides strategies and principles for identifying project affected individuals, families,
and communities; to assess potential social impacts of sub-projects; and suggests measures to
avoid/minimize and manage any adverse impacts. The SMF is meant to enable the Project
Coordination team to adequately incorporate social safeguard considerations in the planning,
execution, and operation/management of different activities. The SMF will apply to the planning and
implementation of all activities to be undertaken under the CRes MPA. The process for social and
environmental impact screening and subsequent preparation of mitigation and management
measures will follow the steps as outlined below. The World Bank will review the documentation
prepared and may undertake site visits on a periodic basis to ensure that World Bank procedures
were followed (see Figure 14).

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Figure 14: Safeguards management, review, and clearance process

Responsibilities of the Project Responsibilities of the World Bank


Coordiantion Team

Identification of Activities
under Project components

No

Screening cleared by World


Screening Bank

Yes

No

Prepare and submit SSR, SIA Review and clearance by World


reports, ESMP, SIMP, RAP/A- Bank
RAP

Yes

Disclosure in-country Disclosure by the World Bank

Include SIAMP,SIMP, ESMPand


other relevant safeguards plans/
instruments as part of bidding
documents, as needed

Social Screening
All physical interventions will be subject to a social and environmental review (a separate EAMF
has been prepared to guide environmental management) and will be categorised based on the
magnitude of potential impacts and risks in accordance with the social screening criteria. Screening
of subprojects for assessing their potential impacts will be carried out by the Project Coordination
team for each phase of the interventions under the CRes MPA using the Social Screening checklist
given in Annex I. The process of the screening, and subsequently, the screening reports will be

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prepared on the basis of: (i) field visits, data collection, and stakeholder consultations; (ii) data
analysis and interpretation; (iii) impact identification; and (iv) using the ‘Social Screening Format,’
including recommendations for the next steps.

The preliminary assessments conducted during project preparation indicate the need for preparing
Resettlement Action Plans (RAPs) for both Phase I and Phase II of the project. For other project
activities where the impacts are not significant, a Social Screening Report (SSR) or an Abbrevaited
Resettlement Action Plan (ARAP) could be prepared. The preparation of these safegurds documents
will be the responsibility of the Project Coordination team’s social specialist, other relevant officers
of the social unit and the hired consultants. A sample template for the SSR is provided in Annex II.

Social Impact Assessment, inventory of losses, and valuation


If the social screening indicates that the Project will potentially lead to ‘major impacts’ or ‘moderate
impacts,’ the Project Coordination team will follow the procedures outlined in the accompanying
RPF prepared under the Project, which includes carrying out a comprehensive SIA, a census survey,
and an inventory of losses, and will require the preparation and implementation of a comprehensive
RAP (see the accompanying RPF for guidance on the preparation of RAP). However, Abbreviated
RAPs (A-RAPs) will be prepared for sub-projects affecting less than 200 persons. If a sub-project
has no adverse impact, a SSR (see Annex II) will be prepared confirming the same and also stating
reasons for the same. Table 16 below summarises the safeguards documentation requirements. The
details of these impacts from land acquisition and the relevant SSR, abbreviated and full RAPs, will
be shared with the World Bank for review and clearance prior to the acquisition of land and start of
civil works. Annex III includes a sample ToR for carrying out Social Impact Assessment and
preparing safeguards action plan.

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Table 16: Types of social safeguards documents required for the Project
Nature of Social Impacts Type of Documents Required
For sub-projects which will result in minor Social Screening Report or Due Diligence
impacts affecting access to residences, Report explaining the procedures adopted to
improvement of existing properties, etc. minimise negative impacts and measures taken
to mitigate construction induced impacts
For sub-projects which will result in Abbreviated Resettlement Plan is required.
affecting less than 200 people, but not Outline of Abbreviated Resettlement Plan is
physically displaced and/or less than 10% provided in the accompanying RPF.
of their productive assets are lost.
For sub-projects that may result in more Full RAP is required, including detailed social
significant impacts, including displacement impact assessment, census survey, inventory of
of more than 200 people, and more than losses. Outline of the RAP is included in the
10% of their productive assets are lost. accompanying RPF.

Preparation of Social Management Plans


For all physical activities carried out under the Project, an Environment and Social Management Plan
(ESMP) or a Social Impact Mitigation Plan (SIMP) that also includes monitoring indicators will be
prepared. Such safeguards management plans will address the relevant findings and draw on the
conclusions of the screening/assessments as they relate to non-land related impacts of the Project
interventions. The SIMP will describe and prioritize the actions needed to implement mitigation
measures, corrective actions, and monitoring measures necessary to manage the impacts and risks
identified in the assessments. These actions will be costed and reflected as part of the contractual
documents of the civil works contractors, wherever relevant. Further, for activities that involve
landbased losses, a separate A-RAP or RAP will be prepared in accordance with the RPF developed
under the Project (see Annex V for a sample of a SIMP). Where relevant, the SSRs, A-RAPs, RAPs,
and SIMPs will also include specific measures relating to gender, community consultations,
vulnerable groups, labour influx, and GBV, among others as described in the SMF.

Review and Clearance of Safeguards Documents


The Project Coordination team will be responsible for preparing and implementing the social
management plans, including ESMPs and SIMPs (in addition to the RAP and ARAPs, as discussed
in the accompanying RPF). These management plans will be reviewed and approved by the head of
the Social and Resettlement Unit (SRU) of the Project Coordination team (see below for details) and

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submitted to the World Bank for review. The World Bank Task Team will also review the
documents, conduct a due diligence review as needed, and provide feedback (as necessary) to the
Project Coordination team, leading to approval and clearance of the safeguard instruments. The approved
management plans by both the GOSL and the Bank together with their translations in Sinhala and Tamil will
be posted on the project’s website as well as the World Bank’s external website.

Implementation – Supervision, Monitoring, and Evaluation


Timely and effective monitoring is fundamental to ensure compliance, timely decision-making, to
facilitate adaptive management and effective implementation of mitigating measures, and to
adequately inform project evaluation and closure. Implementation of sub-project safeguards
instruments is the responsibility of the Project Coordination team, contractors, and other relevant
government agencies, if necessary. Costs associated with the GoSL processes, and the cost of
monitoring will be borne by the Project Coordination team, and the Project Coordination team will
also be responsible for employing monitoring teams. Members of the monitoring teams will be
trained in the application of the SMF and the RPF to undertake safeguards compliance monitoring.
Project Coordination team compliance monitoring reports will be prepared on a monthly basis and
reported to the World Bank on a semi-annual basis, or as and when required. A communications
protocol will be established, whereby any incident that may occur between the reporting periods, is
promptly reported to the World Bank.

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8. Consultations, Grievance Redress Mechanism, Information


Disclosure
Consultations
Public consultation and community participation will be fundamental in ensuring the Project’s
acceptability and establishing a constructive relationship between the community and the Project. It
is essential to provide accurate information about the Project to stakeholders (including people
affected by the Project) from the planning stage onwards, to prevent misunderstanding and
misinformation, and to build trust between the different stakeholders and the Project team. A solid
and comprehensive consultation program will help the Project team to engage in more effective and
focused discussions with the stakeholders, to share ideas about planning and implementation, to
benefit from local knowledge, and to take more informed decisions.

The original scope of CRes MPA required the preparation of a number of safeguards instruments for
its Phase I Project, the primary focus of which was the construction of flood protection embankments
in the lower Kelani basin and its associated pumping stations. The safeguards documents prepared
for the original Phase I Project included: a Strategic Social Assessment (SSA), a Social Management
Framework (SMF), a Resettlement Policy Framework (RPF) and a Resettlement Action Plan (RAP).
The social team of the Project Coordination team of the CRes MPA was able to proactively engage
with a variety of stakeholders in both information dissemination and consultation processes using
diverse approaches and methodologies during the assessments that they conducted for the purpose
of preparing the above-mentioned documents.

Specifically, Consultations were carried out in 21 Divisional Secretary Divisions (DSD),


representatives from eight national agencies, and the affected community from September-
December 2018 to disseminate information about the original scope of the CRes MPA, understand
the socio-economic situation in the project areas, seek inputs for the safeguard’s management plans,
and verify the roles and responsibilities of various stakeholders in the project. Summaries of the
issues discussed during these consultations and meetings were included in the previous version of
the SMF disclosed in January 2019 as per the original scope of the CRes MPA as well as the in
current version. A summary of the outcomes of consultations and information dissemination
processes is presented in the ensuing sections of this chapter.

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However, similar consultation processes could not be followed for the revised scope of CRes MPA
because of the strict restrictions imposed by the GOSL to prevent the spread of COVID-19. These
restrictions, among others included travel restrictions, lockdowns, and several health guidelines
preventing any form of face-to-face meetings, public gatherings etc. The restrictions adversely
affected the initial preparatory work of the project such as undertaking field visits to the project
implementing areas, ascertaining the project boundaries, conducting initial screenings for project’s
impacts, and identifying the relevant stakeholders including the project affected persons/households.
Similar consultations with affected parties and other relevant stakeholders will be carried out
throughout the project cycle following the World Bank guidelines for public consultations and
stakeholder engagement in restricted situations 20 proposes alternative ways of managing the
consultations and stakeholder engagement together with a time plan which is presented in Table 17
below. During project implementation, up-to-date information will be provided on the Project
website, social media and local radio and television stations. A Public Information Booklet (PIB)
will be delivered to each household in the immediately affected area which will include among others
relevant information on the project and the rights of the affected people, including the compensation
and rehabilitation measures, and provide information on who to contact in case of doubts or queries.
The PIB will be translated into Sinhala and Tamil.

The draft version of the SMF was posted on the Ministry’s website from 1-10 July 2021, to solicit
comments, and revisions, if relevant, will be done accordingly. The Project Coordination team will
also advertise in the national newspapers soliciting feedback from the pubic.

8.1.1 Summary of consultations conducted for Phase 1 of original CRes MPA


Consultations were conducted with relevant government authorities and community members in 21
Divisional Secretariat Divisions. These included: members of Pradheshiya Sabhas (local councils),
members of municipal councils, Grama Niladharis, political party representatives, municipal
engineers, representatives from other ongoing projects, experts (environmentalists, agronomists,
engineers, agriculturalists), representatives from business houses, small-business owners,
community development officers, laborers, farmers, community leaders, civil society groups (e.g.,
Senior citizen union, NGOs, media, disaster management committees, agriculture researchers), land

20 Technical Note: Public Consultations and Stakeholder Engagement in WB supported operations when there are

constrains on conducting public meetings, March20, 2020

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use planning officers, government employees, etc. In addition, eight national agencies identified as
key stakeholders were also engaged in this process. The consultations served the purpose of sharing
information about the project and eliciting stakeholder feedback on the project and to explore the
spaces for stakeholder engagement in the project cycle.

The key issues raised by participants and discussed at these previous community consultations are
provided below in Table 17.

Table 17: Summary outcomes of stakeholder meetings


Details of consultation Main issues raised Responses from the project
1 Ihala Bomiriya GND - What is the time period of the - Land and other assets
(417), Dompe DS; 11 Project? acquired under the project
September 2018; 13 - How is information obtained will be compensated at
participants. where there are no inhabitants on replacement cost
the land? - As per the government
- Will there be an extra boundary regulations, if the plot of
as a reservation zone? remaining land (following
- Will compensation be given for acquisition) is not viable,
the whole plot if the remaining the remaining piece will also
unacquired land is no longer be acquired with the consent
useable? of the owner. All affected
- Was the 50 feet demarcation line households will have the
the same for Kaduwela and option of: taking cash
Colombo areas? compensation and
- Will a road be constructed in selfrelocating, opting for
addition to the embankment? land-to-land compensation,
Details of the embankment – or relocating to housing
width and materials used. provided by the project.
- Are folios required to certify - If the land has no
land ownership? inhabitants, the GN of the
area will instead be notified.
- Details of the embankment
plan were given. Soil and
concrete would be used as
materials. A road is planned
over the embankment at
certain locations.
- All documents relating to
compensation and other
matters should be sent to the
DS once the gazette
notification is published.
- Document should be sent
within 21 days of receiving
the acquisition letter.

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Details of consultation Main issues raised Responses to issues

2 Malwana GND (413), - What are the start and end dates of - No compensation can be paid
Dompe DS; 12 the Project? until final court decisions are
October 2018; 15 - Will the boundary line change? made. In cases where
participants. How will claims for undivided ownership of land cannot be
land be certified? determined, the
- What will happen to any access compensation amount will be
roads in the Project area? deposited in escrow account
- How does compensation work for following due diligence
land that has pending court procedures mentioned in the
proceedings? safeguards instruments.
- What will happen to plants and - Trees in the embankment are
trees in the boundary area? on conservation land. Trees
- Can they be cut after within the boundary cannot
compensation? be cut after compensation as
- Pumping stations were necessary they will be the government
along the embankment at property after compensation.
Malwana.
3 Pahala Bomiriya GND - Will there be another boundary - Certification of land
(272A), Dompe DS; 20 beyond the existing 50 feet ownership would be
September 2018; 26 boundary? If so, how will necessary for compensation
participants. accessibility to the area be claims.
affected? - The 3.5 acres related to a
- Will compensation be given for meander. To reduce the
areas affected by current flooding risk caused by the
reservation zone? meander, the extra area was
- Why did the survey mark an area marked. In addition, this
of land around 3.5 acres? was to control illegal
- Would a road be constructed settlements in the area.
along the embankment? - People will be allowed to
- How long will the land walk along the embankment,
acquisition process take? but no vehicles will be
- After the construction is allowed. Once the road is
completed, can other buildings be closed for the construction,
built close to the embankment? If both lanes of the road will
so, what is the minimum distance? be integrated. This will be
- How will rainwater inside the land done in collaboration with
be managed after the bunds a re the RDA and UDA.
constructed? - The land acquisition process
would take approx. 72
weeks. But could also take

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as long as five years. Land


acquisition would begin in
2019. Clear documentation
would be required for
compensation claims.
- The distance to allow
buildings close to the
embankment would be
based on the height of the
embankment.
- Pumping stations would be
constructed to manage
rainwater.

Details of consultation - Main issues raised - Responses to issues


4 Pahala Hanwella - What will happen to the Catholic - These concerns will be
GND (445), Hanwella cemetery? addressed during the design
DS; 20 September - Will degraded land be refilled phase of the project
2018;28 participants. before constructing the - Labor will be required, and
embankment? the contractor will be
- Will the river look smaller after responsible for preparing a
the embankment is constructed? specific plan to manage the
- Will labour be required for the influx of workers
pumping stations during - Issue of sand mining will be
construction? addressed through the
- Will the waterways be affected environment assessment
during construction of the road?
- If permission is given for sand
mining, the river will be deeper
and will reduce flooding.
However, protecting the river is
also important.
5 Samanabedda GND - How would the value of land be - The land value assessment
(416), Dompe DS; 11 assessed? process was explained.
September 2018 - What happens when household - The building issue had to be
income and expenditure details further discussed, to prevent
cannot be provided (as most harm to the building during
people are engaged in casual construction.
employment)? - Details about the
- What happens to a building embankment were given.
occupied by a business when part
of the building is within the
boundary?
- Details about the embankment,
such as proximity to the road

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6 Samanabedda North - How would compensation be paid - Details of the embankment


(416A), Dompe DS; 11 for owners who are living trace was provided, and it
September 2018; 20 overseas? Why was the 50 feet was explained that the
participants. boundary extended to more than technical design of the
100 feet in some locations? project has been done to
- Will the embankment be used as a minimize impacts of private
road? land acquisition
- Are people allowed to continue to - To the extent possible, efforts
grow rubber and coconut on the will be made to minimize
remaining land? impacts on infrastructure like
- Will the road be damaged during roads, electricity poles, water
land acquisition? lines, etc.
- What will happen to the upstream - People will be paid
area of Hanwella after compensation for any loss of
construction? crops arising due to land
acquisition; for the remaining
parts, people will be allowed
to carry on with their existing
activities
- The RPF and the RAP
prepared under the project
will include measures that
will be taken to compensate
for absentee owners

Details of consultation - Main issues raised - Responses to issues


7 Udamapitigama - What was the reason for wanting - During the detailed design
South GND (414A), to acquire land beyond the 50 feet stage, efforts will be made to
Dompe DS; 11 boundary? (This was strongly minimize private land
October 2018; 32 opposed). acquisition and resettlement,
participants. - Where there was a 200 feet and the most optimal design
boundary marked, will all the in terms of flood risk
plants and trees within that mitigation and land
boundary also be acquired? acquisition will be selected
- Is the embankment only for the - Any assets, crops, structures,
main river or also for the smaller etc., that fall within the
streams? boundary of the
- Can compensation be obtained for embankments will be
the whole house when parts of the acquired but compensation
house are within the boundary will be paid at the
and parts are not? replacement value
- How is compensation addressed - For any land or structures
when land transfer is via that is deemed as being
hereditary ownership and without unviable following
a legal deed? acquisition will also be
acquired, and details on how

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- Would compensation be paid for this will be carried out will


houses that are partly under be provided for in the
construction? relevant safeguards
- Will additional roads be instruments
constructed after the embankment - The project will closely
to facilitate modes of transport via coordinate with other
the river (as transport facilities are government agencies,
poor)? including the Road
- Does the land value assessment Development Authority to
take into account the future value minimize inconveniences to
increases? the public
- How are land and compensation - The entitlement matrix in the
assessments made? RPF and the RAP will
- How is compensation assessed for include details on the
crops and plantations? compensation method for
- Will road access be given through crops and other assets
the land for soil transportation - In the absence of formal
during the construction of the deeds, the land acquiring
embankment? officer will take into account
other circumstantial evidence
in support of tenurial rights
to land
8 Welgama GND (415) - Why is land beyond the 50 feet - The resettlement planning is
and Lansiahena GND boundary being acquired in some being carried out on the
(415A), Dompe DS; 12 areas? basis of a preliminary design
October 2018; approx. - Is the boundary line final? Or can trace, and optimal design
22 participants. it change? will be selected after a
- When land belongs to parents, is detailed study is carried out
it necessary to transfer ownership - Compensation will be paid
by deed? on the basis of land
- How does compensation work for ownership/tenurial status
persons who reside on different prior to the cutoff date
land? which will be publicly
- Can compensation assessments be announced. The project will
appealed? have a robust Grievance
- Will the aquarium owner receive Redress Mechanism for
compensation? resolving any grievances and
complaints
- Any assets lost, including
aquarium will be
compensated at replacement
cost.

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8.1.2 Process for Stakeholder Engagement and Consultations


As mentioned above, in principle, consultations are aimed at obtaining stakeholder co-operation and
community engagement throughout the Project cycle, providing both primary and secondary
stakeholders with opportunities to meaningfully contribute to the development process. Under the
CRes MPA, these processes would be undertaken during project identification, project planning, and
implementation. A potential model for stakeholder consultation and participation for sub-projects
under the CRes MPA is discussed below.

Project planning
Information on each stage of the Project will be disclosed to the affected communities in order to
inform them and ascertain their potential roles and responsibilities. At the planning stage, the
participants would be engaged in an interactive process that allows the affected communities, Project
design team and planners to identify the most appropriate alternatives and options for finalizing the
detailed designs. The analysis of who will be affected by the Project, and consultation with the
affected people will be mandatory for preparation of the RAPs. Additionally, the socio-economic
surveys, census, and inventory of potential impacts are an integral prerequisite for preparation of the
RAP.

Project implementation
The Project Coordination team will interact closely with the affected communities during Project
implementation. Much of the discussion will focus on the issues relating to relocation, loss of
livelihood, vulnerabilities, assistance to minimize the impacts on livelihoods, and on the resources
that may be affected during implementation of the Project. The Project Coordination team will also
co-ordinate closely with the relevant line agencies responsible for land acquisition, recovery, and
improvement of livelihoods and income generations. Table 18 indicates the key activities relating
to consultations that will be undertaken during Project identification, planning, design, and
implementation. The exact timing of these activities will be determined by factors that include
progress of the general and detailed designs for each intervention, the prioritization of the project
activities, and the staffing and resources available to the Project Coordination team.

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Table 18: Consultation activities for various stages in project cycle


Project Stage Consultation Activities
Project Identify the project stakeholders (primary and secondary) Engage
identification stakeholders in the consultation process
Organize information material and plans/means of dissemination
Organize and document public meetings, and
Identify the need for preparation of Resettlement Plans
Project planning Convene and record meetings with potential displaced persons
and Design and or potential host population
Consult with affected people about relocation alternatives and
income restoration options
Involve APs in assessing project impacts
Institutionalize a participatory framework for compensation,
income restoration and resettlement
Obtain inputs from potential displaced persons, hosts, CBOs on
selection and development of resettlement sites
Establish Grievance Redress Committee (GRC) procedures, with
representatives of the people affected
Involve potentially displaced persons in the review of the
Resettlement Plan
Implementation Organize participation of the potential displaced persons in
implementation of the Resettlement Plan
Involve CBOs and other suitable institutions in resettlement
efforts
Obtain support from CBOs and the private sector in livelihood
and income restoration efforts
Involve affected people in decision-making committees;
Ensure that GRC procedure is functional; and
Involve affected people in monitoring and evaluation.

The Project Coordination team will keep records of public consultations, noting dates, locations,
participants, salient issues raised, and responses to such issues. The procedures for consultation and
communication, as well as the dissemination of information, will be formalized by the Project
Coordination team as proposed in the following Table 19.

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Table 19: Proposed plan for consultations and information dissemination


Purpose Target audience Method Time frame Remarks

Public Consultations

To introduce and Ministry of Irrigation; Virtual July 2021 –


receive feedback Department of meetings & Oct. 2021
on the revised Irrigation; National small group
scope of the Water Supply & meetings,
project & Drainage Board; Whatsapp
safeguards Ministry of Land, Groups
instruments, Urban Development
including Authority, Road
grievance redress Development
mechanism Authority, Provincial
Road Development
Authority, Ceylon
Electricity Board,
Urban Development
Authority, National
Political Authority
level etc.

Divisional Secretaries, Virtual Oct. 2021- Divisional


Grama Niladharis, meetings Dec.2021 Secretaries of
Samurdhi Niladharies, Yatiyanthota,
provincial council and & Small group Deraniyagala and
Pradeshiya Sabha meetings, Colombo to
members, community Whatsapp decide the dates,
leaders in project Groups venue and the
implementation areas number of
meetings and
participants per
meeting

To introduce and Community members Virtual Dec. 2022-


receive feedback in the project meetings, small Mar. 2022
on the implementing area and group meetings
construction of their civil organizations following
the Ambatale COVID
salinity barrier, guidelines and
inform its Whatsapp
potential impacts Groups
and grievance
redress
mechanism

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CRes MPA, 1st Phase, Social Management Framework, July 2021

Purpose Target audience Method Time frame Remarks

Conduct social Grama niladharis, Small group Ambatale


impact community members to meetings salinity
assessments for be potentially affected, following barrier: Jan
Ambatale community leaders and COVID health 2022 -April
Salinity barrier civil organizations guidelines, 2022
and Wee Oya & online surveys,
Upper telephonic
Daraniyagala interviews,
reservoirs virtual meetings Wee Oya:
(social screening, and online June 2022 –
census, surveys platforms for March 2023
& consultations) questions and
answers
Upper
Daraniyagal
a: Oct 2022-

To receive Affected party and Online Dec 2021-


feedback from community in the channels, June 2022
relevant project area, DSs/ GNs/ including and during
stakeholders, Project Coordination- phones, webex, construction
including Safeguard team/ APs/ zoom, Small period
affected parties, Contractor/GRM group (March
on progress made committee discussions 2022- Dec.
and any (With all the 2024)
implementation safety measures
issues are in placed
ensure
participants
safety)

Information Sharing

To introduce All relevant Ppt. Jan 2023 – For Wee Oya


project scope and stakeholders presentations, Sep. 2023 June 2023- Dec
its impacts public 2023
information and
booklet in all
Sinhala, Tamil
and English
languages,
For Upper
newspapers,
Deraniyagala to
and electronic
be decided based
media (TV,
on
radio) including
social media,

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CRes MPA, 1st Phase, Social Management Framework, July 2021

Purpose Target audience Method Time frame Remarks

documentary Feasibility
films studies and
detailed designs
for Upper
Deraniyagala

To introduce All relevant A booklet in all Oct. 2021- For Wee Oya
grievance redress stakeholders including Sinhala, Tamil Dec 2021 and Upper
mechanism and project affected parties and English for Salinity Deraniyagala to
raise awareness languages, Barrier be decided
on the same with newspaper
stakeholders advertisements,
and social
media

Information Disclosure
Information about each phase of the Project will be provided to the public through flyers and public
notices put up at strategic locations, such as Divisional Secretariat offices, Grama Niladhari offices,
and at the site offices established in the field before the land acquisition and resettlement activities
have started. The Project will also provide up-to-date information on the Project website, through
social media and through on local radio and TV stations.

A Public Information Booklet (PIB) will be delivered to each household in the immediately affected
area. It should include relevant information on the Project and should explain the rights of the
affected people, including the compensation and rehabilitation measures, and provide information
on whom to contact in case of doubts or queries. It will be translated into Sinhala and Tamil. The
PIB will include the following information:
• Brief description of the Project.
• Potential impacts that can be expected during the Project.
• Compensation policy and entitlements.
• An outline of the livelihood restoration measures.
• Consultation and participation with affected persons and others, including people living in the
“host communities”.
• Implementation schedule with the names and designations of key officers in charge.

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CRes MPA, 1st Phase, Social Management Framework, July 2021

• Location of the site offices and names, telephone numbers, and emails of the persons to be
contacted for further information.

This SMF prepared for the revised scope of the CRes MPA will be disclosed in both the project’s
official website as well as on World Bank’s external websiteas soon as it is approved by the WB.
Similarly, sub-project specific instruments and plans such as SMPs, RAPs/A-RAPs, SSRs, or other
social impact mitigation plans will also be posted on the above-mentioned websites after review and
clearance by the World Bank and prior to the commencement of the project implementation. At the
sub-project level, the Project Coordination team will work with the local authorities to ensure that
adequate information is available to the public. All the social and environmental safeguards
documentation will be made accessible to the public in local languages through the websites and the
offices of the Project Coordination team, the relevant local authorities, as well as the World Bank’s
external website.

As part of the overall results monitoring framework, the Project will also track the number of
communication and citizen engagement programs implemented, the number of participants involved
in consultation activities during Project implementation, and the resolution of grievances/complaints
filed. Those will also include gender disaggregated data.

Grievance Redress Mechanism


Large-scale development projects can affect people in many ways. The problems arising from land
acquisition may include social, environmental issues, and claims relating to entitlement to
resettlement benefits. There may also be concerns related to the construction activities, such as site
clearing, excavation, compaction, and blasting. These issues can to some extent be resolved by good
planning and good project implementation, and above all by ensuring full and honest participation
and consultation with the people that will be affected by the project, supported through regular
interaction between the community and project staff, transparency, and monitoring. However, it is
almost inevitable that there will be some complaints and grievances that cannot be addressed at this
level and it is strongly recommended that a formal Grievance Redress Mechanism (GRM) be set up
to resolve these concerns rather than leaving them to the often time-consuming and expensive
procedures of the formal legal system.

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8.3.1 Principles of the GRM


The GRM will be implemented based on the following principles:
• Simplicity: procedures in filing complaints is easy to understand and recall.
• Accessibility: filing complaints is easy through means that are commonly used by stakeholders,
especially by the APs.
• Transparency: information about the system is made widely available to all stakeholders and the
general public.
• Timeliness: grievances are attended to and resolved in a timely manner.
• Fairness: feedback or complaints are validated thoroughly, and subjects of complaints are given
due process and opportunities for appeal.
• Confidentiality: the identity of complainants remains confidential.

The objective of the GRM is to help genuine claimants resolve their problems through a process of
mutual understanding and consensus with the relevant parties at the level of the project. This is in
addition to the formal legal channels for resolving unsatisfied appeals from the public. Since no
major resettlement impacts are anticipated during Phase 1 under the revised scope of CRes MPA,
except for some construction related impacts possibly arising from the construction of the Ambatale
salinity barrier, a multi-tier GRM for grievance resolution will not be required. However, the project
would establish a multi-tier GRM in the subsequent phases of the project as resettlement impacts of
complex nature arising from extensive land acquisitions, displacements and resettlemnets are
anticipated during Phase II and III. The establishment of this GRM will follow the requirements of
the ESF.

For Phase I, there will be a two tier grievance handling mechanism for receiving and resolving
complaints through a process of mutual understanding and consensus with the relevant parties. The
first tier of the GRM would function at the Divisional Secretariat level in the project impacted areas
and chaired by the respective Divisional Secretaries (DS). The second tier of the GRM will be at the
National/Ministry level which will be chaired by the Secretary to the Ministry of Irrigation. The
composition of this two tier GRM is described in the following section.

The scope of the GRM among others would include addressing the issues relating to the following
areas:
• Project implementation areas
• Disruptions to existing resources and utility services
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CRes MPA, 1st Phase, Social Management Framework, July 2021

• Project related surveys and studies


• Land acquistions, entitlement or eligibility for compensation and other benefits
• Construction related impacts (dust, noise, and vibration, access disruptions, property damages,
obstructions to community activities etc.)
The project affected parties can report their grievances/complaints via multiple channels such as
electronic messages, telephone hotlines, SMS, personal delivery/walk-in, and via grama niladharis
of their respective area. The DS will assign an officer in the Secretariat to receive and record the
grievances in a logbook. The Secretariat will also provide a printed format to the complainants to
record their grievances in writing (Annex VI). The meetings of the GRM to inquire the grievances
will be held at the respective Divisional Secretariats, and the grievances/complaints would be
resolved within 15 days of receiving them by the DS.

8.3.2 Composition of Grievance Redress Committee (GRC) at Divisional Secretariat Level


The DS level GRC will consist of following members:
Divisional Secretary of the relevant DSD area Chairman
Project Engineer (Project Coordination) representing the Project Director Member
Social Safeguard Specialist of Project Coordination team Secretary
Environmental Specialist of Project Coordination team Member
Representatives from other relevant agencies (According to the requirement) by invitation
Representative from Irrigation Department Member
Representative from Local council/ Pradeshiya Saba Member
Representative from construction firm (site engineer) Member
Grama Niladhari (Relevant GNDs) Member
A Community Leader Member

8.3.3 Composition of Grievance Redress Committee (GRC) - National level


The GRC at the national level would be in the Ministry of Irrigation and will be chaired by the
Secretary of the Ministry of Irrigation. The Project Director will serve as the secretary to the
committee. In addition to guiding and supervising the grievance system, this Committee will review
appeals from people who are not satisfied with the decisions of the divisional level GRC. The
Committee would comprise the following members:

Secretary - Ministry of Irrigation Chairman


Project Director Secretary
Director General of Irrigation or his Representative Member

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CRes MPA, 1st Phase, Social Management Framework, July 2021

District Secretary or his representative (In relevant district/s) Member


Divisional Secretary of Divisional Secretariat Division where complaints Member
are made
Relevant officials of the institutions associated to the nature of grievance* Member
Social Safeguard Specialist Member
Environmental Specialist Member
Chairman of Local council/ Pradeshiya Saba Member
Representatives of the contractor Member
*NWSDB, CEB, UDA, RDA/ PRDA etc

The meetings of the national level GRC will be held at the Ministry of Irrigation.
Grievances/complaints appealed to this GRC will be resolved within 15 days of receiving them by
the Secretary to the Ministry.

Apart from the above two grievance redress committees, the The Project Oversight Committee
comprising representatives of multi stakeholder agenciesis to investigate the any other issues that
cannot be settled by these committees.

8.3.4 Awareness-Raising, Monitoring, and Evaluation of the GRM


For the GRM to be effective, it will be necessary to explain and publicize the procedures. Trainings
and awareness-raising activities will be carried out for the general public, public officers, social
organizations, contractors, and Divisional Secretaries in the respective areas so that they are aware
of the procedures for GRM. Such training/awareness programs would cover the following areas,
among others:
• The scope of the project and planned construction phases.
• The purpose and procedures of GRM.
• Types of grievances that can and cannot be considered under the GRM.
• Eligibility to access the GRM.
• Reporting procedures for the GRM and contacts: e.g., phone, postal, email addresses, and
websites of the GRM, as well as details of the information that should be included in a complaint.
• Procedures and time frames for initiating and concluding the grievance redress process,
boundaries, and limits of the GRM in handling grievances and roles of different agencies, such
as the Project implementer and funding agency.

A variety of methods will be adopted for communicating information to the relevant stakeholders.
These methods would include the display of posters in public places, such as in government offices,

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Project offices, community centers, hospitals, and health clinics of the area. Further, information
about the GRM would also be presented in a simple brochure, which will constitute the basic
reference document for the GRM, and disseminated in Sinhala, Tamil, and English. The brochure
will focus on clarifying the aims and procedures of the GRM, with a view to preventing
misunderstandings or ambiguities. However, the document will have to be backed up with a series
of other interventions, including explanation of the process in public meetings, easily accessible on-
line information, and the use of social media.

The GRM will be included as part of the Project’s monitoring system. All complaints will be
registered and tracked through the MIS system. The system will provide quarterly and annual
summaries of the GRM covering the following issues:
• How many complaints have been raised?
• What types of complaints have been raised?
• What is the status of the complaints (rejected or not eligible, under assessment, action agreed
upon, and action being implemented or resolved)?
• How long did it take to resolve the problems?
• How many people have used the grievance redress procedure (disagrregated by gender)?
• What were the outcomes?

The monitoring system will also assess the overall effectiveness and the impact of the GRM. Such
evaluations will be carried out annually, and the results will be used to improve the performance of
the GRM and provide valuable feedback to Project management. The following questions can be
addressed in such evaluations:
• Is the GRM effective in realizing the stated goals, objectives, and principles?
• Is the GRM capable of responding to the range of grievances specified in their scope?
• Is the GRM equipped with an adequate and diverse set of resolution approaches?
• Has the GRM adopted measures to improve the resolution approaches, e.g., capacity building,
consultation, with technical experts.
• Was the GRM effectively integrated into overall Project management?

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9. Institutional Arrangements, Monitoring, Budget


Institutional Arrangement
9.1.1 Organizational Structure

At the commencement of the Phase I Project, the Poject Coordination Team under the Ministry of
Irrigation will include a full time and dedicated senior and experienced social development specialist.
However, the project activities expand with the commencement of the construction activities of the
Ambatale salinity barrier and social assessments. Accordingly, while carrying out consultations and
preparation of RAP for the flood risk mitigation interventions of the lower Kelani basin, mainly
flood embankments and pumping houses, the project coordination team will be reinforced with
additional safeguard officers and support staff and will engage individual consultants and local
consultant firms to handle the increased work related to social safeguards management.

With the commencement of Phase II and III, a Social and Resettlement Unit (SRU) will be
established under the Project Coordination team. The SRU will be responsible for social safeguards
management under the Cres MPA, including land acquisition and resettlement activities. The SRU
will be adequately staffed with experienced, as well as new staff, who will be responsible for co-
ordination with the relevant government ministries and departments engaged in the land acquisition
process and the affected parties, and managing the day-to-day activities related to land acquisition
and resettlement.

9.1.2 National Project Steering Committee


CRes MPA will establish a National Project Steering Committee (NPSC) comprising representatives
from the following agencies.
• The Secretary to the Ministry of Irrigation
• The Chief Secretaries of the Western and sabaragamuwa Provincial Councils
• The Additional Secretary (Local Government and Provincial Council), Ministry of Local
Government & Provincial Council
• The Director General, Department of External Resources
• The Director General of the Roads Development Authority
• The Director General of the Urban Development Authority
• The Director Generalof the Coast Conservation and Coastal Resource Management Department
• The General Manager, National Water Supply & Drainage Board

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• The Director General, Central Environment Authority


• The Municipal Commissioners of relevant Municipal Councils in project implementing areas
• The Project Director of Project Coordination.
The NPSC will be convened bi-annually to (i) monitor the overall implementation of ongoing
subprojects, based on progress reports; (ii) resolve problems arising from project implementation;
and (iii) co-ordinate with other national government agencies connected to Project implementation.

9.1.3 Implementation schedule for resettlement


The Project Coordination team set up for the CRes MPA will be responsible for the overall social
safeguard’s management under the Project, including land acquisition, resettlement activities, and
other social impact mitigation strategies at each phase of the Project. As described in the
accompanying RPF, the key activities related to the land acquisition, resettlement, and compensation
must be scheduled in the correct sequence to ensure that the resettlement and payment of
compensation can be completed before any of the civil works for the Project are initiated.

Table 20 presents a schedule for the key activities relating to land acquisition, resettlement, payment
of compensation, other social impact mitigation strategies, and monitoring related to the Wee Oya
and Upper Deraniyagala reservoirs which are scheduled for implementation in Phase II & III.

Table 20: Key tasks and responsibilities in LA and resettlement

Task Responsibility Estimated time


Recruitment of Sub-project implementing agencies 1 month
resettlement staff and and Project Coordination team
initial training
Conduct of Census & SES Project Coordination team and 3 months
and input of data and consultants
analysis
Preparation of RAPs and National and international 1-2 months
submission to ministry of consultants
Land for approval with social specialists’ assistance
from Project Coordination team
Land Acquisition – Divisional Secretaries, Land Minimum of 72 weeks
Process Ministry, Valuation Department,
Government printer, Survey
Department; with

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assistance from local consultants


and Project Coordination team

Payment of Compensation Divisional Secretaries with 6 months


assistance from Project
Coordination team
Relocate houses, shops, Project Coordination team 6 months
businesses
Developing resettlement Project Coordination team as 6 months
sites necessary with assistance from DS
Obtain vacant possession Project Coordination team with 6 months
of the lands that have been assistance from DS and Ministry of
acquired Lands
Issue notice for Project Coordination team After completion of land
commencement of civil acquisition procedures
works
Income Restoration Sub-contractors/consultants and Minimum of 12 months
social team in Project Coordination
team
Management Information MIS unit in the Project Until completion of all land
System Coordination team, with consultant acquisition and
support as needed resettlement programs
Grievance Redress Project Coordination team, From start of land
Divisional Secretary, Ministry of acquisition and
Irrigation resettlement until
and other state Institutions completion of all
resettlement programs
Internal Monitoring MIS and social team in the Project From LA stage to
Coordination team completion of
all land acquisition and
resettlement programs
External Monitoring Independent consultants contracted From land acquisition until
by Project Coordination team and 1-2 years after completion
funding agencies of construction of all land
acquisition and
resettlement
activities

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9.1.4 Local offices at site level


It will be important to set up field offices at the start of the Project in Phase II & III, to facilitate the
resettlement activities and to provide easy access for people who have concerns or grievances, or
that want to discuss specific aspects of the land acquisition and resettlement program. The field
offices will be staffed by land acquisition assistants, resettlement assistants, and community
development assistants from the social/resettlement unit of the Project Coordination team. The field
offices will be open on specific days of the week and will be equipped with adequate facilities
including transportation, communication, and IT. The staff of the field offices will also hold “office
days” at other sites in the sub-project areas.

Capacity enhancement mechanisms


The social safeguards staff of the Project Coordination team will require some additional training
and capacity enhancement. The Project will incorporate a series of awareness and training workshops
and programs, as well as visits to and workshops with resettlement and social safeguards specialists
working in other projects that require land acquisition and resettlement. The following themes will
be considered for training and capacity enhancement activities:
• Focus workshops to gain experience from other projects.
• Attending to workshops and awareness training programs organized by international funding
agencies.
• Training on social safeguards including post resettlement programs and income restoration.

Monitoring System
9.2.1 Monitoring System
A monitoring system will be established to track the progress on social management, including land
acquisition and resettlement programs. The system will have information, including on individual
land plots acquired for the Project, households to be or already resettled, and businesses that will be
or have been affected. The system will be designed in such a way that it would be capable of
generating real-time consolidated reports on the land acquisition, resettlement programs, and other
type of social impact mitigation activities. The information on the individuals, households, and plots
that are affected will be accessible to Project staff and relevant government agencies but will be
confidential and will NOT be accessible to the public. However, the consolidated reports on the
progress of the land acquisition and resettlement programs could be made available on the Project
website.

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9.2.2 Internal Monitoring


Internal monitoring will be a responsibility of the Project Coordination team. A MIS will be
established within the Project Coordination team to facilitate record keeping, analyzing, and
generating required information. In Phase 1, the focus of the monitoring will be on the preparation
of detailed designs, consultations organized, preparation of community disaster management plans,
preparation and administration of surveys and feasibility studies and the number of grievances
addressed. In Phase II and III, the project activities will include land acquisitions, and resettlements.
Therefore, the MIS will make provisions for tracking the execution of the land acquisition and
resettlement activities in accordance with the priorities set out in the RPF and the relevant RAPs. It
will track the progress of preparation and implementation of the RAPs, especially land acquisition
and payment of compensation, and the resettlement programs, including self-relocation and
relocation in resettlement sites and housing units. It will cover all the steps in the process of land
acquisition, in accordance with the relevant sections of the LAA. Regarding the resettlement
program, it will follow the status of the individuals and households due to be resettled, starting from
the determination of eligibility for benefits, through to disbursement of entitlements, and day-to-day
relocation support.

The internal monitoring will be used to generate reports on the following:


• Maintenance of files of each landowner, AP, or business file.
• Consolidated progress reports on the efficiency and effectiveness of the day-to-day planning and
implementation of the land acquisition and resettlement programs.
• Efficient and transparency in disbursement of compensation and resettlement benefits.
• Identification of bottlenecks and troubleshooting.
• Consultations carried out with different stakeholders
• Awareness on early warning systems and preparation of community disaster management plans
• Registration and resolution of the grievances presented to the GRM.

In addition, a more detailed stratified sample survey will be carried out to determine whether the
socio-economic conditions, incomes, and living standards of the APs have been restored or
improved.

9.2.3 External monitoring and evaluation


The Project Coordination team will engage an external monitoring agency/consultant to conduct an
independent evaluation of the safeguard implementation program. The objective of the external

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monitoring and evaluation would be to determine whether the broader goals are being achieved in
each sub-project, and if not, what corrective actions are needed. The objectives of the external
evaluation will include the following:
• To verify that the safeguard program is being implemented in accordance with the plans and
procedures set out in the RPF and RAPs.
• To verify that the affected households and communities are able to manage the negative impacts
of the Project and have either improved or at least restored their livelihoods and living standards,
including the re-establishment of incomes.
• To ensure that the most vulnerable households, groups, and persons have been included in the
benefits of the Project.
• To obtain the views of the affected households on their compensation, relocation, and
entitlements.
• To review the performance of the implementing agencies, including the Project Coordination
team, registered civil societies, CBOs, and other government agencies involved in the
implementation of the Project.
• To review the performance of the GRM.

The external evaluation agency/consultant will carry out a baseline survey prior to implementation
and carry out periodic updates as agreed. The findings of external monitoring will be submitted to
the Project Coordination team and relevant funding agencies. Given the timing of the Project, it is
envisaged that a separate evaluation will be carried out for each of the resettlement action plan.
Annex IV includes a sample ToR for external monitoring.

9.2.4 Monitoring and reporting formats


The reports on the progress of the land acquisition and resettlement programs will be presented in a
standardized format to be developed by the Project Coordination team to facilitate tracking of
progress overtime. The format for the reports will be precise (applying clear definitions), timely, and
allow management to quickly recognize and highlight any exceptions or departures from the
Project’s plans and schedules.
The key outputs of the monitoring program will comprise:
• Updated information on the individuals and households affected by the Project, and on the land
and other properties subject to land acquisition.

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• Periodic reports (monthly and quarterly internal reports for the Project Coordination team, annual
and perhaps six-monthly progress reports for the National Steering Committee and the World
Bank)
• Ad hoc reports on particular issues, generated at the request of management.
• Internal summaries for formal and informal management review.

9.2.5 Monitoring indicators


The key activities that will be monitored include among others,
• Program to determine entitlements, valuations, and payment of compensation.
• Program for relocation and resettlement.
• Program for restoration of incomes and livelihoods.
• Program for the restoration of cultural heritage sites, public utilities, and community property
resources.
• Program for supporting the vulnerable households, groups, and persons.
• Program for the management of grievances.
• Program for stakeholder engagement, participation, and consolations.
• Program for capacity building and training.
• Program for disclosure and reporting.

These monitoring indicators will form the context for the periodic monitoring reports. It will follow
a framework of process, output, and outcome indicators as described in Table 21 below. The progress
of the Project may be tracked through monthly and quarterly summary reviews, as well as bi-annual
or annual progress reports.

Table 21: Monitoring Indicators for sub-project Interventions


Type of Indicator Suggested Variable
Indicators
a. Involuntary resettlement, Households affected and needed to be resettled.
i.e. progress of payment Resettlement sites developed and land plots allocated for
of compensation and displaced households.
entitlements as per the Houses built and allocated to displaced households.
EM Households occupying newly allocated houses.
Number of households who received titles to their houses;
Housing and related infrastructure completed; Relocation of
people completed.
b. Entitlements and Number of APs who received compensations by type of loss.
Process payment of Number of APs who received rehabilitation assistance.
compensation

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c. Restoration of cultural Number of cultural and community resources that requires


and community property relocation / restoration.
resources Number of such community resources relocated/restored.
d. Vulnerable households, Number of vulnerable APs requiring assistance.
groups, and persons Number of Vulnerable Group APs who received assistance.
Number of such APs productively utilizing assistance provided.
e. Restoration of income Number requiring income opportunities; type of income
opportunities provided.
Number of APs who received IR training.
Number of APs using IR training for income generation.
f. Stakeholder/community Stakeholder organizations, services provided, staff deployed by
engagement gender.
Participation in stakeholder meetings and consultations.
Field visits by stakeholder organizations.
Awareness and trainings to community members and other
relevant stakeholders on early warning systems
Preparation of community disaster risk management plans
g. Capacity building and Training programs conducted for the stakeholders and number of
training participants.
Training programs conducted for staff and other officers and
number of participants.
Systems and procedures designed and introduced.
h. Grievance Redress Number of meetings held by the GRC (by level), including the
attendance of GRC members
Number of grievances received and resolved at DSD level by
type, nature of response, redresses provided, and timeliness of
response.
Number of grievances escalated to national level by type, nature
of response, redresses provided, and timeliness of response.

i. Participation and Number of participations & consultations by purpose, venue,


consultations attendance.
Number and type of handbooks and informative bulletins
distributed.

Indicator Suggested Variable


j. Disclosure and reporting Number of households affected.
Number of houses built and allocated to households.
Number of households who occupied newly allocated houses.
Number of households who received titles for the houses;
Housing and related infrastructure completed.
Completion of the relocation process.
Impact a. Re-establishment of Number of persons/ households economically active following
income relocation or re-adjustment.

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Evaluation b. Vulnerable households, Changes in status of vulnerable persons by type of service


groups, and persons provided e.g., training, micro-finance, schooling, jobs etc.
Number of households who lost access to informal credit and
number regained; and
Number of households who lost access to interest free informal
credit and those who regained access and operate in institutional
credit systems.

Budget
The activities earmarked for Phase I Project of CRes MPA will primarily focus on stakeholder
idnetifiction, stakeholder consultations, preparation of communication material and project related
information sharing, establishing a grievance redress mechanism and awarenss raising among
stakeholders, conducting social impact assessmnets including surveys and censuses, preparation of
safeguards documents for respective project phases, setting up a MIS database and monitoring. A
tentative budet for realizing the above activities is presented in Table 22. The budget also makes
provisons for recruiting social safeguards staff, establishing field offices and for required equipment
and operational costs. The total budget is SLR 142 million (US$ 0.713 million).

Table 22: Budget for CRes MPA Phase I

Activity
Rs./ USD/
Mn Mn.
Salinity Barrier, Wee Oya and Upper Deraniyagala
1 Public consultation for all 3 interventions.
National Level 2 workshops, / District Level 3 workshops
Meetings, covering 4 DSDs and 14 GNDs, community group
discussions for information dissemination 8.0 0.040
2 Communication material for all 3 interventions.
Design and printing (3 Leaflet, 3 booklets, billboards, a radio program
and one or two TV programs, paper articles, Website development, 2
documentary films for Wee Oya and Deraniyagala limited to 15
minutes 40.0 0.200
3
Hiring a communication specialist for 6 months
1.5 0.008
4
Grievance’s handling (Payments for GRC members, facilitation,
printing documents etc. (For Salinity Barrier only)
4.0 0.020
5
Preparation of RAPs
60.0

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Award 2 consultancies to prepare RAPs for Wee Oya and Upper


Deraniyagala
(Including h socio economic and resettlement surveys, public 0.300
consultations, GIS mapping etc.
6 MIS Database development 6.0 0.030
7 Monitoring, supervising and evaluation 5.0 0.025
8 Establish 2 field office (Wee Oya and Upper Deraniyagala) for a 2-year
period 3.0 0.015
9
Administrative cost -Social safeguard staff requirement for 3 Phases.
Mobilization officers (2) Social safeguard officers (2) for 2 years
Equipment
15.0 0.075
TOTAL
142.5 0.713

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Annex I: Sample of Social Screening Checklist


1. Name of Sub-Project:

2. Location:

3. Nature of Project:

4. Size/Scale:

5. Project Implementing Agency:

6. Description of Project Surroundings:

 Are there existing settlements in the project area? If yes, how many households/families? _
_________________________________________________________________________
_______
 What is the demographics of the population (e.g., ethnicity, religion)
_________________________________________________________________________
_______
 What is the ownership pattern of people in the area (e.g., squatters, titleholders, tenants)? _
_________________________________________________________________________
_______
 What are main sources of livelihoods? __________________________________
_________________________________________________________________________
_______
 Are there any existing local organisations?
______________________________________________
_________________________________________________________________________
_______
 Are there existing social infrastructures in the area (e.g., schools, health centres, hospitals,
places of worships, roads, etc)
_______________________________________________________________

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_________________________________________________________________________
_______
 Are there any ongoing development projects in the area that involves civil works?
_________________________________________________________________________
_______
_________________________________________________________________________
_______
 Does the area have frequent visitors from outside?
_______________________________________
_________________________________________________________________________
_______

7. Potential Impacts from the Sub-Project:

Potential Impacts Yes No Not Details


Known
Land-Related Impacts

1 Will the sub project include any physical construction


work?
2 Does the sub project include upgrading or rehabilitation of
existing physical facilities?
3 Is the sub project likely to cause partially or fully damage
to, or loss of housing, shops, or other resource use?
4 Is the site chosen for this work free from encumbrances
and is in possession of the implementing agency?
5 If any land required for the work is privately owned, will
this be purchased or obtained through voluntary donation?
6 If the Land parcel has to be acquired, is the actual plot size
and ownership status known?
7 Is land for material mobilisation or transport for the civil
work available within the identified work site / Right of
way?
Livelihoods Related Impacts

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8 Are there waste workers currently operating in the site? If


yes, how many, what are their backgrounds, are they
registered?
9 Were there such workers who operated in the site earlier?
If yes, how many, and is there any information on their
current whereabouts?
10 Are there any non-titled people (Squatters) who are living/
or doing business who may be partially or fully affected
because of the civil works?
11 Will there be damage to agricultural lands, standing crops,
trees, etc.?
12 Will there be any permanent or temporary loss of income
and livelihoods as a result of the civil works? If so for
what period?
13 Have these people/ businesses who may suffer temporary
loss of incomes or livelihoods been surveyed and
identified for payment of any financial assistance?
14 Will people permanently or temporarily lose access to
facilities, services, or natural resources?
Potential Impacts Yes No Not Details
Known
15 Are there any vulnerable households affected?

15 Will the affected land/structure owners likely to lose less


than 10% of their land/structures area?
16 If so, are these land/structure owners willing to voluntarily
donate the required land for this sub- project?
17 Will there be any impacts on cultural, community
properties or facilities?
18 Will there be any other temporary impacts? please describe

19 Have measures been planned to mitigate temporary


impacts including ease of access? Give details

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20 Does the urban local body have its own procedures for
land acquisition?
Impacts from Labour Influx

21 How many workers will be needed for the sub-project,


with what skill set, and for what period?
22 Can the project hire workers from the local workforce?

23 Will there be workers brought in from outside?

24 Will a camp be required to house these incoming workers?

25 Will the incoming workers be from a similar socio-


economic, cultural, religious or demographic background?
26 Given the characteristics of the local community, are there
any adverse impacts that may be anticipated?

Estimates of Specific Impacts

Private land required (sq. m)

Total of households affected

No. of individuals losing more than 10% of land


area
Government land required

No. of houses affected

No. of shops affected

No. of utilities affected

No. of workers to be brought from outside

Decision on Categorization:

After reviewing the answers above, it is determined that the sub-project will have: [ ]
High/substantial impacts

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[ ] Moderate impacts

[ ] Low/No impact

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Annex II: Social Screening Report Sample

Proposed
Activity
Implementing Agency:
Sub Project Subproject description: [Describe the type of subproject, its specific objectives,
Description identified location of the subproject (District, DS division, GND, village), extent of
the land required for the subproject construction, how would this land be obtained
for the subproject (e.g. acquisition, purchase, donation etc.), technical design of the
subproject, timeframe for subproject completion, how the subproject would be
implemented (executing agency and the implementing agency) etc. Append maps of
the subproject location and the technical design].

Justification of Subproject Design and Alternative Analysis: [Explain why this


subproject has been undertaken and what are the water related problems and issues
that would be addressed by the subproject. Also, explain, If any alternative locations
and/or technical designs were considered to minimise adverse social and
environmental impacts of subproject].

Corridor of Impact: [Provide an inventory of the subproject impact area. This


inventory should explain the impact area identified for the sub-projects; residential,
commercial, industrial structures situated within the impact area (if any), type of
cultivations, crops, trees grown in the area of impact (if any); access roads that cut-
across the area of impact (if any); ownership type of the land identified for subproject
construction and the impact area; natural resources within impact area (if any); and
presence of indigenous populations (if any)]

Community Profile: [Describe the socioeconomic profile of the project impact area
and provide details of its demography, livelihood patterns and sources, income and
expenditure patterns of the households, household poverty levels, community access
to services (water, electricity, education, health etc.), gender related issues etc.]

Social Impacts: [Describe the positive and negative impacts of the subproject.
Would the subproject result in land acquisitions; would the subproject result in any

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physical and economic displacements of populations either permanently or


temporarily; would the subproject lead to restrictions of people’s access to common
property resources, would the subproject cause relocation (temporarily or
permanently) and resettlement of people, type of subproject construction related
impacts e.g., dust, noise, traffic congestion etc. Provide numbers of the affected
populations and the type of population e.g., landowners, tenants, sharecroppers,
encroachers, squatters etc.]

Mitigation measures: [Describe what the measures suggested and the actions
proposed to mitigate/ avoid/minimise the adverse impacts on affected households
and communities].

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Annex III: Terms of Reference for a carrying out SIA and preparing Social
Safeguard Action Plans
1. Description of Project Background

2. Project Location and Activities

3. Objective of the assignment


The areas of intervention towards achieving the project development objectives of the MPA have
been identified, and the basic framework, the Resettlement Policy Framework, comprising
principles, procedures, principles, and guidelines to identify and assess the potential social impacts
and risks, prepare mitigation plans as part of sub-project preparation, institutional arrangements and
processes to be followed for the MPA, have been prepared. In this context, the Government of Sri
Lanka intends to hire well qualified professional consultants to carry out social safeguards measures
including: (a) social assessment for the Project; (b) Social Screening/Social Impact Assessment
(SIA), (c) Preparation of Social Impact Mitigation Plan (SIMP) for addressing non-land related
social issues and adverse impacts, and (d) If needed as per the RPF prepared under the Project, a
Resettlement Action Plan or the Abbreviated Resettlement Action Plan (RAP/A-RAP).

The Social Assessment will help to understand key social issues, identify risks and impacts on
populations, institutional and legal settings in which social safeguard measures will be planned and
implemented. Based on the Social Assessment and technical design of the sub-project intervention,
a Social Screening Report (SSR) will be prepared. The SSR will help determine the need for a
detailed Social Impact Assessment (SIA) and other due diligence studies like the tracer survey, social
audit, asset valuation as provided for in the SMF and the RPF prepared under the Project, and prepare
SIMP and RAP/A-RAP, if deemed necessary. The study will be within the context of the GoSL’s
previous experience in land acquisition and involuntary resettlement management, various policies,
and institutions in place, and meeting the safeguard requirements of the World Bank.

4. Specific Objectives:
• To carry out as a part of the Social Assessment a rapid review of social issues involved and
prepare a broad-based social assessment of the project (focusing on components and likely
activities), highlighting potential positive and negative impacts of the project. To review policy
and acts/ regulations of GoSL and the World Bank (OP 4.12) to identify applicable provisions

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in the proposed project and suggest ways to fill any gap between the GoSL and the World Bank
requirements.
• To understand roles and responsibilities and assess capacity of the Country institutions involved
in the Project to manage social development issues including safeguards, offer guidelines for
capacity development to address any gaps.
• To carry out social screening for the sub-project activities to see if there could be any adverse
social impacts, and, if confirmed, carry out social impact assessment and other due diligence
studies (tracer survey, social audit, asset valuation, due diligence report)
• To develop a Social Impact Mitigation Plan (SIMP) for the sub-project implementation, and if
required a RAP/A-RAP (fulfilling requirements of the SMF and the RPF and integrating
participation and social accountability guidelines).

5. Tasks: The scope of services comprises, without being limited to, the following:
Task - 1: Social Assessment. This will include the following:
Situation Assessment: A rapid analysis of the developmental, socio-cultural and political economic
context based on information available from the government, stakeholder consultations, primary and
secondary sources, and media reports relevant to the project. This analysis will briefly describe the
context for the project, including the historical context (e.g. post conflict/peace dividends) for the
growth of the country/region/locality, overall institutional environment, political economic aspects,
and any conflict risks.

Analysis of Key Social Impacts, Risks and Opportunities: This section will discuss the
socioeconomic and cultural profile of the people likely to benefit/be adversely affected, their
interests and levels of influence on project outcomes; positive/negative impacts on the poor/
marginalized groups; role of civil society, opportunities to engage with them for better outcomes;
any conflict risks that may affect implementation; impacts due to labor influx, including risks of
gender based violence, child labor, etc. Analysis of key social risks will include likelihood of
involuntary resettlement, issues of gender equality, social inclusion, labor issues, camp management
and workers’ code of conduct, and social accountability. A Stakeholder Analysis will be conducted
through consultations to identify and assess the role and influence various stakeholders including the
impacted people.

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Analysis of Legislative and Regulative Frameworks. The consultant will describe the policy context
with special attention to legislations on social dimensions relevant to the Project. The consultant will
also review the World Bank safeguard provisions that need to be complied with and will suggest
measures to fill any gaps between the Bank and government policies.

Review of Experience in Social Management. The consultant will review the country experience in
LA & R&R; vulnerable community development and social accountability in key participating
institutions that will be responsible for the implementation of the project.

Institutional and Capacity Assessment. The consultant will review the existing institutional
mechanisms and capacity of the involved institutions for social management including the existence
of units/ focal points for addressing land acquisition, resettlement and other social dimensions, their
powers, functions and effectiveness.

Analysis of Social Inclusion and Social Accountability. The Consultant will make an analysis of
prevalent social accountability policies and practices promoting demand for ―good governance’
(DFGG) involving downward accountability and explore opportunities for strengthening
DFGG/social accountability through participation of community groups, impacted people, other
stakeholders, civil society organisations (CSO) in planning, implementing, and monitoring the
project and the municipalities’ responsiveness and efficiency in meeting people’s needs.

Task - 2 Social Impact Mitigation Plan (SIMP).


Building on the findings and recommendations of the Social Assessment, the SIMP will include (a)
findings from the social screening, socio-economic survey, stakeholder consultations, impact
categories, types of losses, etc; (b) plans and mitigation measures for addressing non-land related
risks; (c) measures for strengthening social inclusion and accountability; (d) specific plans and
actions relating to consultations, information disclosure and grievance redressal; (e) measures for
addressing impacts due to labor influx such as child labor, gender based violence, conflicts with host
communities, etc; (f) planning, implementation and monitoring arrangements to address social
development issues and risks; (g) budget and timeline for implementation of activities in the SIMP
with clear identification of tasks for the contractor, supervision consultant, project implementing
partners, Developers and the relevant line Ministry/Agency.

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CRes MPA, 1st Phase, Social Management Framework, July 2021

Task -3 Social Impact Assessment and Resettlement Planning


The Consultant will as per the SMF and the RPF undertake social screening/SIA of the sub-project,
including other relevant due diligence studies (e.g., tracer survey, social audit, asset valuation, etc).
Based on the findings of these reports, prepare RAP/A-RAP, as required. The RAP/A-RAP will
include, at the least:
• Principles and objectives governing resettlement preparation and implementation.
• Findings from the social screening, socio-economic survey, stakeholder consultations, impact
categories, types of losses.
• Estimation of impact categories and affected population, and guidelines for recording additional
impacts
• Entitlements Matrix for provisioning compensation and rehabilitation assistance for losses to
assist the affected people in various categories to re-establish their living conditions including
shelter and livelihoods meeting the World Bank’s safeguard policy and country legal
requirements.
• Principles and criteria relating to cut-off date for compensation; define criteria and authority for
determining eligibility for different impacted categories of people to receive LA and R&R
benefits; valuing the affected land and assets,
• Guidelines for site selection, site preparation and relocation of displaced households; legal
arrangements for regularizing tenure.
• Guidelines for post-resettlement support including housing, infrastructure and social services to
the relocated people and capacity enabling them to re-establish and sustain their living
conditions.
• Institutional arrangements including organisational procedures for delivery of the entitlements,
including responsibilities of the government and other stakeholders including NGOs in the
implementation process, linking resettlement implementation to civil works; and organisational
responsibilities for planning, implementing, and monitoring RAPs; sequencing activities with a
flow chart outlining planning and implementation process
• Procedures for consultation, information disclosure and grievance redress mechanism.
• Process for approving, implementing, and monitoring resettlement plans, with specific timeline
and budget

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CRes MPA, 1st Phase, Social Management Framework, July 2021

6. Deliverables. The deliverables will include the following:


• Inception Report, including a work plan presenting the methodology for Social Assessment, SMF
and SIA for Stage 1 activities as per the ToR. (9 copies).
• Social Assessment Report, along with a comprehensive consultation report as Annex describing
all consultations held for this assignment, explaining methodology and types, key data on type
of meeting, stakeholder groups met, number of participants, date, location, photographs etc; key
issues discussed.
• Social Impact Assessment Report, and if relevant, other due diligence reports from the tracer
survey, social audit, and asset valuation.
• Social Impact Mitigation Plan that is approved by the Project Coordination and/or line
Ministry/Agency.
• Resettlement Action Plan or an Abbreviated Resettlement Action Plan (RAP/ARAP) that is
approved by the concerned line Ministry/Agency.

7. Methodology. The methodologies to be followed by the consultant in this assignment include


review of relevant documents & secondary information, interactions and consultations with
stakeholders, and field visits and community interactions. Consultant will develop detailed
methodology and work plan in the inception report, which will be discussed and agreed with the
client. The Consultant should pay special attention to the safeguard policies and practices
adopted by GoSL for externally funded projects.

8. Duration of the service: The time required for this assignment is envisaged to be 4 months.

9. Qualification of Expert: The consultant/s should include a team leader and Social Development
experts with experience in resettlement, community development, and social
inclusion/accountability, with higher degree in Social Sciences. In particular:

Team Leader: a senior specialist, with at least ten years of experience in Social Development, He/
she should have delivered Social Assessment, SMF, RAP earlier for external donor funded projects.
Experience in urban resettlement, community development will be considered an added
qualification. He/she should also have proven ability to command a team and ensure targets and
deadlines are met and to ensure quality of outputs meet client expectation and demonstrated
proficiency in writing and speaking in English. He/she is expected to have experience with the

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CRes MPA, 1st Phase, Social Management Framework, July 2021

application of good-governance tools such like citizen/community score cards, participative


monitoring and evaluation, grievance redress and complaint handling, conflict mediation,
information, education, communication, etc.

Social Development Specialist, with at least 5 years’ experience in the field, working with poor
urban communities, organizing surveys and managing interaction with communities and civil
society. Prior experience with the application of good-governance tools such like citizen/community
score cards, participative monitoring and evaluation, grievance redress and complaint handling,
conflict mediation, information, education and communication is a plus.

Social Development Analyst, with relevant degree in social science and demonstrated proficiency
in writing and speaking in English

The Consultant should explain in advance, in the inception report, the team it will mobilize to deliver
the above tasks, especially the Task-3, which will require census survey.

10. Estimated input of professional time:


The total estimated level of effort for this assignment is estimated to be 26 staff weeks (excluding
the time of surveyors).

Position SA SMF SIA for Phase


I

Team Leader 4 weeks 6 weeks 2 weeks

Social Development Specialist 2 weeks 2 weeks 2 weeks

Social Development Analyst 4 weeks 2 weeks 2 weeks

11. Other Information: The consultants are advised to refer to the following World Bank policies
in addition to any other resources that they may deem fit: OP 4.12 Involuntary Resettlement
& OP 4.11 Physical Cultural Resources. Involuntary Resettlement Sourcebook; the consultant
may refer to www.worldbank.org/socialanalysissourcebook.

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CRes MPA, 1st Phase, Social Management Framework, July 2021

Annex IV: Sample Terms of Reference for Hiring External Monitoring and
Review Consultants
Objective: The Climate Resilience Multi-Phase Approach (CRes MPA) has prepared a Resettlement
Policy Framework (RPF) as per the national regulations and World Bank’s operational policies
(social safeguards) to identify and mitigate unavoidable involuntary resettlement impacts of [project
description].

The RPF has provisions to provide the affected families with compensation and rehabilitation
support by engaging consultants to assess impacts and prepare plans and External Consultants for
facilitating support for community participation and income restoration and enhance accountability
in the implementation process. This ToR provides the nature and scope of tasks and deliverables to
be undertaken by the prospective consultants to be engaged for this purpose with reporting
arrangements and timeframe. The [line Ministry] invites Expressions of Interest (EOI) from
wellestablished consultants with substantial experience in urban resettlement and slum issues, urban
governance, and income generation to assist in the R&R process.

Reporting Arrangements: The consultants will work at the project level under the supervision of
Project Director and Deputy Project Director (Social) of the concerned line Ministry/Agency. The
respective department/units of the line Ministry/Agency will provide overall policy and training
support to consultants, the actual execution will be done by the private partner and other agencies
such as [name of other GOSL agencies involved] in coordination with the Project Coordiantion team.

Scope of Work
1. Strengthen people’s awareness regarding the project, their rights and entitlements.
2. Strengthen participation of APs in livelihood and income restoration activities.
3. Strengthen transparency in the LA and RR through social accountability measures such as
community display boards, information dissemination, and regular consultation.
4. Strengthen women’s participation in R&R process with special focus on livelihoods.
5. Assist in identifying and enabling vulnerable families to cope with resettlement.
6. Assist in providing post resettlement support to the relocated families; and
7. The employer may assign such other assignments relevant to strengthening social inclusion and
equity in the R&R process as required.

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CRes MPA, 1st Phase, Social Management Framework, July 2021

Specific Tasks
Relocation Support: The consultant will assist with facilitating smooth relocation of affected people
from the affected site to the resettlement sites and help them to re-establish their shelter and
businesses and monitor and document the process. It will provide women headed and vulnerable
displaced families with need-based capacity building support in addition to R&R benefits.

Information, Education and Communication: The consultants will assist in IEC activities through
public meetings and consultations with the AP and vulnerable groups and their organisations like
CBO. The consultant will establish rapport with APs and inform them about their entitlements
provisioned in the RPF and RAPs. It will raise their awareness regarding documentation and
procedures to receive their rights and benefits. The consultant will organize AP beneficiaries’ groups
and inform and consult on the program and dispel misinformation. The consultant will facilitate AP
interactions with the Project personnel and local authorities. Consultant will organize monthly
meetings with APs at predisclosed time and locations. Decisions taken in these meetings will be
documented and submitted to concerned line Ministry and Agency as well as private partner and
other partner agencies as part of monthly progress reports.

AP Identification and Verification: The consultant will cross verify through consultation with
community groups the list of eligible vulnerable families and squatters and assist in issuing ID cards
to the APs eligible. The consultant will also act as a medium for recording AP grievances and
informing the concerned government institution/ private partner and other partner agencies for
action.

Hand Holding Support for Livelihood/Income Restoration: The consultant will assist the APs in
opening bank accounts; counsel them regarding utilization of the R&R assistance, educate them
about investment options and enable them to restore their incomes. For this purpose, the consultant
will advise the Project to disburse R&R package in a manner that will economically benefit them
most. Consultant may form local thrift and credit groups, help APs with skill training for income
generation.

Coordination and Mainstream Linkage: The consultant will coordinate with government/other
mainstream institutions to strengthen socio-economic development of the resettled families and
enhancing their access to welfare and income schemes.
Capacity building for Condominium Management: The consultant will provide training to their
settled people at the new sites to build their capacity to manage their own affairs in a sustainable
manner.

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CRes MPA, 1st Phase, Social Management Framework, July 2021

Annex V: Sample of Social Impact Mitigation Plan


No Adverse Social Mitigation Measures Location/ Implementing Cost Responsibility Time Frame
Impacts Place

01 Access disturbances - Temporary Impact

Households/Busine Provide sign boards for pedestrians to inform nature Contractor’s cost Construction During
sses/institutions will and duration of construction works and contact Contractor/ Construction
have difficulties in numbers for reporting any complaints. Relevant Line
access during Ministry/line
construction works Agency/LA
Provide walkways and metal sheets where required to -Do- -Do- -Do-
maintain access for people
Special care to be taken wherever the community -Do- -Do- -Do-
sensitive areas are located (specified in the EMP) and
accelerate the civil works in front of critical areas such
as institutions, places of worship, business
establishment, hospitals, and schools
Consult business and institutions regarding
operating hours and factoring this into work schedules -Do- -Do- -Do-
Propose alternative access roads during construction -Do- -Do- -Do-
period.
Do not damage or block the existing access road for -Do- -Do- -Do-
residential areas during construction
Contractor will be instructed to use small excavating -Do- -Do- -Do-
equipment as much as possible to avoid unanticipated
damages.

128

Ministry of Irrigation, Government of Sri Lanka


CRes MPA, 1st Phase, Social Management Framework, July 2021

No Adverse Social Location/ Implementing Cost Responsibility Time Frame


Impacts Place

In case of complete loss of motorable access leading


to loss of business over a day, financial assistance @ Contractor cost -Do- -Do-
SLR 1000/ per day per business owner from 1st until
ease of access has been restored by the contractor.
02 Pedestrians Safety Issues - Temporary Impact

Safety issues to Contactor must comply with the provisions in N/A Construction During
pedestrians, vehicles Health and Safety regulations under the Factory Contractor/ Construction
and workers during Ordinance with regards to provisions of health and Relevant Line
construction using safety measures, amenities at workplaces. Ministry/line
heavy equipment & Agency/LA
machinery Alarm warning to the pedestrian, vehicle and workers Contractor’s Cost -Do- -Do-
using sign boards, fence, band tape, etc.

Ensure appropriate safety equipment, tools and


protective clothing are provided to workers and that -Do- -Do- -Do-
safe working methods are applied.
A safety inspection checklist should be prepared N/A -Do- During
taking into consideration what the workers are construction/
expected to be wearing and monitored during specific Periodic
construction activities. monitoring
Ensure prevention of risks from electrocution by N/A -Do- During
regular inspection and maintenance of all electric Construction
power-driven machines used on the construction site.
They must be kept away from permanent/ temporary
pedestrian walkways.

129

Ministry of Irrigation, Government of Sri Lanka


CRes MPA, 1st Phase, Social Management Framework, July 2021

No Adverse Social Location/ Implementing Cost Responsibility Time Frame


Impacts Place

A temporary fence will be erected on near water


bodies and or steep site slopes to avoid contact of Contractor’s Cost -Do- -Do-
public and workers with deep water bodies and steep
slopes.

Ensure basic emergency aid service is in place in the Sites, -Do- -Do- -Do-
work site as well in labour camps contractor’s
Vehicle yard
& Labour
camps
Ensure training of basic health and safety be
provided to the work force prior to commencement of -Do- -Do- Before starting
construction with emphasis on all the above critical construction
factors
Clear work camp sites after use and reinstate with Labour camps -Do- -Do- After
vegetation construction

03 Traffic Congestion - Temporary Impacts

Special traffic management plan and deploying Contractor’s Cost Construction During
additional traffic police should be put in place. Contractor/ Construction
Traffic congestion
RDA/
would be aggravated
Concerned
due to construction
government
works
agency/
Developer/ LA

130

Ministry of Irrigation, Government of Sri Lanka


CRes MPA, 1st Phase, Social Management Framework, July 2021

No Adverse Social Mitigation Measures Location/ Implementing Cost Responsibility Time Frame
Impacts Place

04 Shifting of Common and Private Utilities - Permanent Impact

Shifting of Common If the relocation of common utility services Site N/A -Do- Project Planning
and Private Utility anticipated, prepare an inventory of utilities at Stage
Services proposed sites with assistance of service providers

Prepare relocation plans with service providers for -Do- N/A -Do- Designing stage
utilities to be shifted.
Liaise with NWS&DB, CEB, and SLT to obtain utility
plans & shifting arrangement, machine operator
awareness about utilities and plan rehabilitation routes -Do- N/A -Do- -Do-
and facility sites to avoid existing utilities wherever
possible.

Arrange for service providers to attend to the site When needed Contractor cost -Do- -Do-
immediately to deal with any accidental damage to
utilities.

Ensure the compensation for unexpected structural Project Cost -Do- Before start the
damages due to construction activities by Third Party construction
Insurance Coverage

If any public or private structures are damaged -Do- Insurance Coverage -Do- During
(including by vibration), replace the structures or construction
compensate owners.

131

Ministry of Irrigation, Government of Sri Lanka


CRes MPA, 1st Phase, Social Management Framework, July 2021

No Adverse Social Mitigation Measures Location/ Implementing Cost Responsibility Time Frame
Impacts Place

05 Siting of construction camps, labour camps, stock yards and managing the risk of adverse impacts on communities from temporary project induced labour
influx - Temporary Impact

If construction Care will be taken not to disturb sensitive areas and Camps/Yards N/A Construction During
camps, labour avoid highly residential areas when selecting sites to Contractor/ construction
camps, stock yards, locate construction camps, labour camps, stock yards, Concerned
vehicle refuelling vehicle refuelling areas etc. and the layout of such government
areas etc. are located place should be approved by the supervision agency/
near sensitive areas consultant Developer/ LA
such as wetlands,
conservation zones Accumulation of water due to blocking of drains due Entire drains Contractor Cost -Do- -Do-
and places of scenic to construction activities should be mitigated by section
beauty or removal of soil and debris from the dumping yards to
recreational value, avoid flooding event.
or any water body,
those areas may be Maintain a sound waste management system within Camps/ -Do- -Do- -Do-
adversely affected. the camps and the site and do not allow to dispose the Yards/ Site
The risks of adverse garbage, wastewater as well as sewerage water to open
impacts on places/land
communities from
temporary project Make the contractors aware of advantages in giving N/A N/A Developer/ -Do-
induced labour priority to selecting labour from project influenced Concerned
influx. areas/local communities to minimise need for erecting government
labour camps and minimise labour influx. agency/
Developer/ LA

132

Ministry of Irrigation, Government of Sri Lanka


CRes MPA, 1st Phase, Social Management Framework, July 2021

No Adverse Social Mitigation Measures Location/ Implementing Cost Responsibility Time Frame
Impacts Place
Introduce Worker Code of Conduct as part of
employment and sanctions/penalties for N/A Contractor Cost -Do- -Do-
noncompliance

Strengthen law enforcement activities around worker -Do- -Do- -Do- -Do-
camps and work sites

Establish a grievance redress mechanism for workers -Do- -Do- -Do- -Do-
and host communities

Frequent supervision of labours’ activities, labour Camps/ N/A Concerned -Do-


welfare activities, basic needs provided for labours, Yards/ Sites government
hygienic condition of the camps/ sites agency/
Developer/ LA
Avoid illegal lodging arrangements by workers of Camps/ N/A -Do- -Do-
contractors Yards/ Sites
and project
impact area
Avoid social conflicts or tension and prevalence of -Do- N/A -Do- -Do-
gender-based violence.

Conduct awareness programs to labourers on


hygienic status including sexually transmitted Camps/Yards Contractor’s Cost -Do- -Do-
diseases
Conduct cultural sensitization programs for
workers regarding engagement with local -Do- -Do- -Do- -Do-
communities

133

Ministry of Irrigation, Government of Sri Lanka


CRes MPA, 1st Phase, Social Management Framework, July 2021

No Adverse Social Mitigation Measures Location/ Implementing Cost Responsibility Time Frame
Impacts Place

Receive timely feedback from local/host communities -Do- -Do- -Do- -Do-
Contractor should adopt formal recruitment
procedures to avoid ad-hoc recruitment of labourers -Do- -Do- -Do- -Do-
Mandatory and continuous awareness raising for
workers to refrain from unacceptable conduct of -Do- -Do- -Do- -Do-
behaviour
Keep a complaints/ grievances box and establish a -Do- -Do- -Do- -Do-
labour GRM to report their grievances

Prepare an inventory (including names/ National ID


numbers/ addresses etc.) of entire labour force
employed by contractor and share with the concerned -Do- -Do- -Do- -Do-
line Agency/Ministry. This inventory shall be
regularly updated.
06 Dust, Noise and Vibration - Temporary Impact

Dust, Noise and Follow guidelines stipulated in the Environmental Sites Contractor’s Cost Concerned During
Vibration during Management Plan (EMP) government construction
construction and agency/
night work will Developer/ LA
No Adverse Social Mitigation Measures Location/ Implementing Cost Responsibility Time Frame
Impacts Place

cause Disallow worker exposure to noise level greater than -Do- -Do- -Do- -Do-
inconveniences/ 85 dBA for duration of more than 8 hours per day
disturbances to the without hearing protection. The use of hearing
residents protection shall be enforced actively

134

Ministry of Irrigation, Government of Sri Lanka


CRes MPA, 1st Phase, Social Management Framework, July 2021

Use the temporary and permanent dumping site as


directed in contract document with Engineer -Do- -Do- -Do- -Do-
supervision and guided by EMP
07 Parking of Contractor’s vehicles along the Road - Temporary Impact

Parking of vehicles Contractor shall rent out suitable places for parking of -Do- -Do- -Do- -Do-
along the road vehicles used for rehabilitation works which may lead
especially in to inconvenience to communities
residential areas.
08 Social Mobility Issues - Temporary Impact

Social mobility Safeguard Officer (Environment & Social) appointed N/A -Do- -Do- -Do-
issues (community by the contractor need to liaise with stakeholders and
integration build up the community integration.
sensitivities)
09 Occupational Health and Safety - Temporary Impact

Occupational Develop and implement site-specific Health and -Do- -Do- -Do- -Do-
hazards which can Safety (H&S) plan which will include measures such
arise from working as: (a) excluding public from the site; (b) ensuring all
in subproject workers are provided with and use personal protective
equipment (PPE); (c) H&S Training for all site
personnel; (d) documented procedures to be followed
for all site activities; and (e) documentation of work-
related accidents.

135

Ministry of Irrigation, Government of Sri Lanka


CRes MPA, 1st Phase, Social Management Framework, July 2021

No Adverse Social Mitigation Measures Location/ Implementing Cost Responsibility Time Frame
Impacts Place

Ensure that qualified first-aid can be provided at all


times. Equipped first-aid stations shall be easily -Do- -Do- -Do- -Do-
accessible throughout the site

Provide medical insurance coverage for workers -Do- -Do- -Do- -Do-

Secure all installations from unauthorized intrusion -Do- -Do- -Do- -Do-
and accident risks

Provide suppliers of potable water and clean eating


place where workers are not exposed to hazardous or -Do- -Do- -Do- -Do-
noxious substances

Provide H&S training to all new workers to ensure


that they are appraised of the basic site rules of work -Do- -Do- -Do- -Do-
at the site, personal protection, and preventing injuring
to fellow workers

Provide visitors if visitors to the site can gain access


to areas where hazardous conditions or substances -Do- -Do- -Do- -Do-
may be present. Ensure also that visitor/s do not enter
hazard areas unescorted

Ensure moving equipment is outfitted with audible -Do- -Do- -Do- -Do-
back-up alarms

136

Ministry of Irrigation, Government of Sri Lanka


CRes MPA, 1st Phase, Social Management Framework, July 2021

No Adverse Social Mitigation Measures Location/ Implementing Cost Responsibility Time Frame
Impacts Place

Mark and provide sign boards for hazardous areas


such as energized electrical devices and lines, service
rooms housing high voltage equipment, and
areas for storage and disposal. Signage shall be in -Do- -Do- -Do- -Do-
accordance with international standards and be well
known to, and easily understood by workers, visitors,
and the general public as appropriate
10 Lack awareness & gender base violence issues of workers - Temporary Impact

Absence of enough Provide water and sanitation facilities for -Do- -Do- -Do- -Do-
sanitary facility for employees/labourers as per IFC 2009 standards (1
female workers, toilet/15 persons) and separate facilities for men and
child labour, wage women.
disparity,
Equal participation of women for the work shall be -Do- -Do- -Do- -Do-
entitlements for
encouraged and ensure wage parity during the
leave, lack of
implementation of sub projects according to GoSL’s
awareness for
labour policy, women are given equal pay for work
workers,
of equal value. (This will be included in the
encouraging local
contractual agreements)
community for
works. Prevent employing children under 16 years of age and
young persons in the age group of 16 and 18
years: Equal opportunities should be given to both -Do- -Do- -Do- -Do-
males and females in work assignments and
depending on the type of work, underground works
can be carried out regardless of gender.

137

Ministry of Irrigation, Government of Sri Lanka


CRes MPA, 1st Phase, Social Management Framework, July 2021

No Adverse Social Mitigation Measures Location/ Implementing Cost Responsibility Time Frame
Impacts Place

Train employees in the storage and handling of


materials which can potentially cause soil -Do- -Do- -Do- -Do-
contamination and precaution should be followed
during construction
Contractor is expected to select the labour force from
the local community as much as possible if the skilled
people are available. Prior to recruiting the labour, the
Contractor should inform the people in
the surrounding area at least 5 days before the -Do- -Do- -Do- -Do-
selection takes place by announcing through a public
announcement system and by displaying posters in
public places of the relevant villages (Any person
within 3 km of the work site).
Entitlement of Leave for workers according the
Shop and Office Employees (Regulation of -Do- N/A -Do- -Do-
Employment and Remuneration) Act
11 Handling complains from community - Temporary Impact

Pedestrians, Conduct GRC meetings once a month or when needed N/A Contractor Cost -Do- -Do-
vehicles, residential with community representatives from site impact area
& commercial
community and
workers of Keep complaint registry at site office as well as at the N/A -Do- -Do- -Do-
construction site
Project office
make complaints
regarding
inconveniences due
to construction
works.

138

Ministry of Irrigation, Government of Sri Lanka


CRes MPA, 1st Phase, Social Management Framework, July 2021

139

Ministry of Irrigation, Government of Sri Lanka


CRes MPA, 1st Phase, Social Management Framework, January 2019

Annex VI: Application Form for Grievance Redress Mechanism Sample

(To be made available in Sinhala, Tamil, and English)

Date:

Place of Registration:

Mode of Communication (e.g., note/letter, email, verbal/telephone):

Name ______________________________________________________________________

Gender ______________________________________________________________________

Age ______________________________________________________________________

Home Address _______________________________________________________________

Phone/Email _______________________________________________________________

Individual/authority to whom complaint was submitted:

Complaint/Suggestion/Comment/Question:

Please provide the details (who, what, where and how) of your grievance below:

140

Ministry of Agriculture, Rural Economic Affairs, Livestock Development, Irrigation and Fisheries &
Aquatic Resources Development, Government of Sri Lanka
CRes MPA, 1st Phase, Social Management Framework, January 2019

If included as attachment/note/letter, please tick here:

Nature of Resolution Sought:

How would you like your concerns/issues to be resolved?

Contact details for update/feedback

How do you want us to reach you for feedback or update on your comment/grievance?

FOR OFFICIAL USE ONLY

Registered by: (Name of Official registering grievance) Reviewed by (Name/Positions of Official(s)


reviewing grievance)

Action Taken:

Whether Action Taken Disclosed [ ] Yes [ ]No

141

Ministry of Agriculture, Rural Economic Affairs, Livestock Development, Irrigation and Fisheries &
Aquatic Resources Development, Government of Sri Lanka
CRes MPA, 1st Phase, Social Management Framework, January 2019

Means of Disclosure

142

Ministry of Agriculture, Rural Economic Affairs, Livestock Development, Irrigation and Fisheries &
Aquatic Resources Development, Government of Sri Lanka

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