ANIKET SINGH RAGHUVANSHI

Associate Operations
E 9560200320  it.aniketsingh000@gmail.com q LinkedIn/Portfolio
e Delhi Ncr

SUMMARY
Results-driven supply chain management professional with a comprehensive understanding of end-to-end supply
chain operations.
Proven track record of successfully optimizing processes, reducing costs, and improving overall efficiency. Strong
analytical and problem-solving skills, with the ability to identify opportunities for process improvements and
implement effective solutions.
Excellent communication and relationship-building abilities, facilitating seamless collaboration with suppliers,
stakeholders, and cross-functional teams.
Experienced in managing inventory, forecasting demand, and ensuring timely delivery of goods.
Seeking a challenging role in supply chain management to apply my expertise and drive impactful outcomes for an
organization.

EXPERIENCE
12/2021 - 05/2023 Operations Associate
Delhi Ncr WNS Global Services Pvt. Ltd.
-Experience working with clients from Airlines, Hospitality, Online Travel Agencies (OTA), Travel Management
Companies (TMC) and hospitality companies.-Worked on SITA to build agility into their supply chain
management to optimize product delivery and increase service levels
-Respond to these client needs, provisioning of their services needs to be reliable, accurate and fast backed
by optimal service support and a smooth transition.

-Business operations support system to monitor and forecast customer behavior especially service
termination and query resolution Conduct technical and commercial validations of all orders to prevent
revenue leakages and reduce billing exceptions from clients.

-Effectively managing seasonality of baggage volumes:

• -

ACHIEVEMENT(AT WNS GLOBAL)

d -Improvement of on-time delivery of
customer orders by 20 percent in one year. -
-Reduced the average handling time of
customer portal requests by 16.6% using
LEAN methodology
Why are you proud of this achievement?

TECH SKILLS
Java HTML SITA CSS Wordtracer Genesis Tool / Technology

EDUCATION
2018 - 2021 Bachelor of Computer Application


Kalinga University

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