# Metrics

Current Business Performance

Customer Project Delivery

1 Performance

Scientific contribution to the

project (Client interaction, project
meetings, cross function
2 interaction)
Project profitability, quality of E L N /
LNB write up of group, quality of
compounds shipped.

3
Future Business Performance

Capability and capacity

development.
5
Achieve the trigger for capacity
expansion

Processes, Compliance & Quality

8 Safety & Quality

People, Organisation & Capability

Talent Management & People

10 Engagement
 KPIs

No of compounds/FTE/month -- 3.5;

Project planning, client feedback and effective trouble shooting.

Quality of presentation to collaborator. Timely and clear
communication thorough appropriate chanels

Leadership- Team management, mentoring/training of Interns, effective

utilization of resources.

Buisiness continuty of the client into the next year

Safety à MSI Score: Q1: 60; Q2 - 70% ; Q3 - 80% ; Q4 - 90% ;

Quality à Successful audit outcomes

Continuous build up of talents: - Replacement 100% of key

positions on time
Complete the capability development of new technology areas if
applicable
Employee engagement: Team meetings and skip level meetings
 Measure of success Responsibility

Productivity of indivialual group/ whole team/ client

feedback on productivity Bala/TL

Bala/TL

Positive client feedback aboout the project and client

satisfaction. Bala/TL

No/minimum NCE for LNB audit. Clent satisfaction about the Bala/TL
compound quality. Develop the skill set of associates,100% FTE
utilization

The current client continued their buisiness or increased

Bala/TL
FTE's in next financial year.

Least safety observations and inicident; Proactive

identification of near miss and improvement
Bala/TL

Proactive manpower planning; selectiing best fit and right

candidates and their engagement Bala/TL
Weight+K3:K18 1st Qtr 2nd Qtr
80% Review Review

65%

10%

5%

5%

5%

10%

10%

5%

5%
3rd Qtr 4th Ttr Final
Review Review Review

60
 # Metrics
Current Business Performance

Customer Project Delivery

1 Performance

Scientific contribution to the

project (Client interaction, project
meetings, cross function
2 interaction)

3 Improving the productivity

4 Cost reduction
Quality of E L N / LNB write up of
5 group.
Future Business Performance

Capability and capacity

5 development.
Achieve the trigger for capacity
expansion

Processes, Compliance & Quality

8 Safety & Quality

People, Organisation & Capability

10 Talent Management & People

Engagement
 KPIs

No of compounds/FTE/month -- 3-8;

Project planning, client feedback and effective trouble shooting.

Quality of presentation to collaborator. Timely and clear
communication thorough appropriate chanels
Asses the difficult steps in schemes and ready with alternate
approaches

key catalysts/ligands procurements

Business continuity of the client into the next year

Safety à MSI Score: Q1: 60; Q2 - 70% ; Q3 - 80% ; Q4 - 90% ;

Quality à Successful audit outcomes

Continuous build up of talents: - Replacement 100% of key

positions on time
Complete the capability development of new technology areas if
applicable
Employee engagement: Team meetings and skip level meetings
 Measure of success Responsibility

Productivity of individual/whole team, No of

compounds/FTE/month - 3-8 (depending on the
complexity), minimum of 40 reactions per month, Client Bala/Chandramouli
feedback on productivity.

Positive client feedback about the project and client

satisfaction. Timely completion of final reports. Bala/Chandramouli

By delivering compound on or before the delivery date Bala/Chandramouli

Reduce the repetitive orders and negotiate on bulk

quantity Bala/Chandramouli/SCM

No/minimum NCE for LNB audit. Client satisfaction. Develop Bala/Chandramouli

the skill set of associates,100% FTE utilization

The current client continued their business or increased

FTE's in next financial year and converting PO bussiness Bala/Chandramouli
to FTE bussiness

Least safety observations and incident; Proactive

identification of near miss and improvement Bala/Chandramouli

Proactive manpower planning; selecting best fit and right Bala/Chandramouli

candidates and their engagement
Weight+K3:K18 1st Qtr 2nd Qtr
80% Review Review

60%

5%

5%

5%

5%

5%

5%

10%

10%

5%

5%
3rd Qtr 4th Ttr Final
Review Review Review

60
 P4
Performance 75%

No of compounds/FTE/month --
3-8, depending on the
1 Productivity Productivity 70%
complexity; minimum of 35 - 40
reactions per month

Quality of E L N / LNB
2 Quality of E L N / LNB write up, quality of No/minimum NC for LNB audit. 5%
write up Client satisfaction.
compounds shipped.

Processes, Compliance &

Quality
Least incident, Proactive
identification of near miss and
3 Safety & Quality Safety & Quality improvement and following
10%
safety guidelines

Effective contribution

Clear observation of reaction

progress (ex. Physical changes,
Reaction planning, TLC monitoring, LCMS and other
and effective trouble
observation), interpretation of
4 Trouble shooting. shooting. Synthesis results, identifying and 15%
completed with in
the time line; suggesting alternate reaction
conditions and executing the
same to solve the issue
P2/P3 Q1 Review Q2 Review Q3 Review Q4 Review Final Review
85%

80%

5%

10%

5%
 S
Performance 75%

Induvidual/group productivity, No of
compounds/FTE/month -- 3-8 (agreed
quality), deppending on the complexcity;
1 Productivity Productivity minimum of 25 -30 reactions per month; 70%
design of synthetic schemes and shipment
document preparations, indenting raw
materials

Quality of E L N / Quality of E L N /
2 No/minimum NC for LNB audit. Client satisfaction. 5%
LNB write up LNB write up

Processes, Compliance &

Quality

Adhering to safety and quality policies,

zero/least incidents, proactive identification
Safety &
3 Safety & Quality Quality of near miss and improvement and following 10%
safety guidelines and fulfilling the assigned
safety responsibilities.

Effective contribution

Reaction
planning, and
Clear observation of reaction progress (ex.
effective physical changes, TLC monitoring, LCMS and
trouble
4
Trouble shooting. other observation), interpretation of results, 15%
shooting. identifying and suggesting alternate reaction
Synthesis
completed conditions and executing the same to solve
the issue
with in the
time line;
Q1 Review Q2 Review Q3 Review Q4 Review Final Review