Professional Documents
Culture Documents
TG21
TG21
TG21-2011
(Reaffirmed 2013)
NOTICE
This document was prepared by a committee of the Nuclear Information and Records
Management Association (NIRMA). Neither this committee, NIRMA members of NIRMA, other
persons contributing to or assisting in the preparation of the document, nor any person acting on
behalf of these parties (a) makes any warranty or representation, expressed or implied, with
respect to the accuracy, completeness, or usefulness of the information contained in this
document, or (b) that the use of any information, apparatus, method, or process disclosed in this
document may not infringe on privately owned rights, or (c) assumes liabilities with respect to
the use of any information, apparatus, method, or process disclosed in this document.
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Table of Contents
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FOREWORD
This foreword is not part of the Nuclear Information And Records Management Association
Guideline TG21,”Required Records Protection, Disaster Recovery, and Business Continuation”.
The Regulatory and Information Business Unit (RIMBU) is the responsible committee for this
Technical Guideline. The following members had significant input to this document revision as it
evolved for approval by the NIRMA Board of Directors.
REVISION HISTORY
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2006 Review Team
RIMBU Director
Tom Reding, IBM James Beasly, Sandia Laboratories
Mary Binkholder, Calloway Jeff Bartlett, Nuclear Regulatory Commission
Randall Taylor, Shaw, Stone and Webster, Inc Rich Giska, Southern California Edison
Brenda Shelton, Nuclear Regulatory Lynne Purdy, Bechtel SAIC Co, LLC
Commission Sandy Hartman, Arizona Public Service
Diane Vircks, Nuclear Management Company Dave Shipman, FileNet
Gerald Lewis, STP Nuclear Operating Company Edgar Springer Jr., PSEG Nuclear LLC
Steve Matson, Arizona Public Service Yvonne Elsen, Nuclear Management Company
Eugene Yang, KISMET Consulting Diana Rhodes, Houston Lighting & Power
Bruce Evans, CIBER Consulting Cheryl Susner, Unicom, Inc.
Jan Coppenbarger, Texas Utilities Lona Smith, Houston Lighting & Power
Christopher Gaines, Consultant Randall Taylor, Texas Utilities
Susan Hunn, Edison International Marlene Tucker, Sandia National Laboratories
Paul Krueger, Southern California Edison Peggy Warner, Sandia National Laboratories
Karen Kulzick, KISMET consulting
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1. PURPOSE
This guideline was developed by the Electronic Records Subcommittee, Regulations Committee
of the Nuclear Information and Records Management Association, to provide guidance
concerning the protection, disaster recovery and business continuation efforts associated with a
Records Management Program.
1.1 This guideline, originally titled “Electronic Records Protection and Restoration,
has been renamed to more accurately reflect its scope.
1.2 This guideline was developed recognizing the constant state of technology
change evident in a Records Management Program. Therefore, efforts have
been made to ensure its applicability irregardless of media type, technology
platform, or system hardware/ software configuration. Companies should be
expected to customize their own program based upon their needs and available
resources.
1.3 The most effective Records Disaster Plan is comprehensively interwoven with
and an integral part of the Company’s overall Business Continuation Plan. As
such, the reader should find references to both the Company’s plan and the
Records Program Plan. Unless stated otherwise, all references found within
should be assumed to be related to the Records Program.
2. SCOPE
2.1 This guideline applies to required records environments, and addresses the
components of protection, disaster recovery, and business continuation efforts
for records, regardless of retained media format.
3. DEFINITIONS
3.1 Backup
3.2 Backing Up
The copying of selected computer files, programs or data to another media or system for
use if the original is lost, damaged, or destroyed.
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3.3 Business Continuation
3.5 Disaster
An approved document that provides the necessary activities required to: a) recover
and/or reconstruct an organization's records and b) establish procedures for the
resumption of business operations in the event of a disaster.
The creation, maintenance, use, and disposition of records created and stored by using
a computer.
Content
The text, data or substance material of the record
Metadata
The data that aids in the identification of an object, file, image, etc. Metadata
can include such items as size, file type, and index values.
Structure
The form and format of the data content.
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3.9 Electronic Records System
Any information system that captures, produces, processes, and/or or stores records by
using a computer.
3.12 Recovery
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4. DISASTER RESPONSE TEAM RESPONSIBILITIES
4.1 The objective of the team is to activate and implement the Disaster Recovery
Plan. To effectively fulfill its responsibilities, the team must have support from
and authority granted by executive management. Their support should be
reflected in approved policies and procedures to:
4.2 The members of a Disaster Response Team will vary within the organization but
should include:
Overall Plan Leader, with the authority to establish priorities, make prompt,
critical decisions, to allocate company personnel and resources, and to
ensure that actions are coordinated with the Company’s Disaster Response
Team.
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5. PLAN DEVELOPMENT
5.2 The plan should be tailored to each plant, system/application, organization's size,
complexity, goals, objectives, management style, and geographical location. No
plan can likely be transferred intact from one plant, system or organization to
another.
5.4 Information critical to the implementation of the Plan should be available from
alternate sources in the event that the Plan's primary source of information is
incapacitated by the disaster.
5.5 Plans should include and provide for all media on which required records are
created and stored
5.6 The plan should identify policies, procedures, and resources to be activated and
the management structure that implements these functions.
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6. PREVENTION PLANNING
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6.4 Practices and procedures for system backup and recovery must be evaluated as
part of the disaster response plan to ensure protection of electronic records.
6.4.1 Goals for data and systems protection should be based upon the
level of service disruption deemed acceptable by the organization
and the measures needed to achieve this level. Strategies must
include redundant system, data backups and offsite storage,
system and facility backups (cold site, hot sites, and reciprocal
arrangements, or any combination). The following factors should
be considered:
6.5 The plan should identify specific risks such as building and equipment hazards
that can result in damage due to flooding, fire, weather or other conditions that
could impact stored hardcopy records or electronic records systems.
7.1 Response comprises the preplanned activities that enable on site personnel to
take quick action by sounding the alarm, calling the proper authorities,
evacuating the building, activating the disaster plan, mobilizing personnel and
assistance, containing the effects of the disaster, and moving into the recovery
phase.
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7.2 Organizations responding to a disaster should develop an operational support
plan which includes:
7.3 Forewarning of a disaster provides a period of time to prepare for the disaster,
allocate resources or implement measures to mitigate the damage. Forewarning
is addressed in the emergency plan for such events as a hurricane, tornado, or
severe weather. However, there are other events that could create a disaster
affecting the records program that would not fall into this scenario, such as a
power or electrical failure. The plan should identify these types of occurrences
and ensure that an internal plan is in place for providing notification.
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7.4 Response planning also covers an assessment phase designed to determine the
level of continued response and subsequent recovery measures required. When
it is safe to do so, inspections should be performed to identify hazards, to
determine which records have been damaged and which are further threatened,
to assess the damage to electronic record systems, as well as to physical
structures and infrastructures such as telecommunications. After the
assessment, the Disaster Response Team must determine what measures need
to be performed to mitigate further damage.
7.5 Priorities assigned for recovery of records will be largely based upon decisions
made during the planning stage. These decisions must now factor in the nature
and extent of damage, the overall recovery effort required, and the amount of
available resources.
7.7 Response planning also covers a stabilization and restoration phase intended to
prevent or reduce the effects of:
Mold growth
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7.7.1 During the planning stages, various measures should be
evaluated and documented on how stabilization and restoration
should occur.
7.7.3 The most common types of damage to records are water, fire and
smoke damage.
7.7.4 There are several methods available for treating records that have
been damaged by water. Each has its advantages and
disadvantages. Refer to Appendix A, Disaster Response
Planning, for guidance.
Relocation refers to indexing, labeling and re-filing the replaced /reconstructed media or
migrated data for service. It should include producing a backup copy of each record
media for archival storage.
8.1 The purpose of the post disaster plan is to determine what went well and what
went wrong, to capture lessons learned, and to correct deficiencies in the plan as
well as the facility and its operations.
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8.2 The process for post-disaster planning brings together the debriefing sessions,
assessments, strategies and modification for facilities and operation, etc. to
prepare the insurance claim, the final disaster report and to plan for the future.
8.3 Hold post disaster debriefing sessions to determine the effectiveness of the
organization’s response and recovery actions.
8.4 Identify the need for facility and operation modifications in the form of policies
and procedures, upgrading of systems and equipment, infrastructure and
training.
9.1 A records disaster plan should not be a static document, but a dynamic blueprint
that changes and evolves as the system(s)/application(s) or media grow or
change. The plan should be reviewed at least once a year to ensure its viability.
9.3 As procedures and guidelines are revised, ongoing training of employees should
be conducted.
9.4 A disaster drill should be used to test various aspects of the plan without the
stress of a "live" situation. After the drill is conducted, all observations made
during the drill should be discussed and changes should be made accordingly.
9.5 Review and update the plan (based on business events) to account for changes
in ongoing maintenance, insurance coverage, security personnel, suppliers,
addresses and telephone numbers, prevention team members, floor space or
building, business locations or retention schedules should be conducted.
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10. REFERENCES
Readers are encouraged to latest references used for the issuance of this document, unless
otherwise noted.
An Ounce of Prevention, 2nd Edition, Johanna Wellheiser and Jude Scott, Published by
The Scarecrow Press, Inc and Canadian Archives Foundation, 2002
10 CFR 50 Appendix B, "Quality Assurance Criteria for Nuclear Power Plants and Fuel
Reprocessing Plants"
American Nuclear Insurers (ANI) Bulletin 80-1A, “Nuclear Liability Insurance Records
Retention,” Revision 6
Electric Power Research Institute (EPRI) NP-6295 - "Guidelines for Quality Records in
Electronic Media for Nuclear Facilities (NCIG-10)"
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Nuclear Information & Records Management Association (NIRMA) Technical Guidelines
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Appendix A – Disaster Response Planning
Page 1 of 4
Material Type Wet- Freeze- Air-Dry Freezer- Dehumid- Vacuum Vacuum Vacuum
Stabilized Stabilize Dry ification- Dry: Freeze- Thermal-
Dry (Ambient Dry Dry
Temp)
Paper Documents
Notes: This is a general planning guide. Seek expert advice before taking any action.
Rare and special collections are best treated on an individual basis rather than by mass chamber drying.
Yes = Treatment option has been successfully used and is well documented.
Yes*/Some = Qualified yes. Experimental research and anecdotal evidence indicates treatment can be successfully used.
No = Treatment option is not recommended due to further damage caused to materials OR its effects are unknown.
Appendix A – Disaster Response Planning
Page 2 of 4
Material Type Wet- Freeze- Air-Dry Freezer- Dehumid- Vacuum Vacuum Vacuum
Stabilized Stabilize Dry ification- Dry: Freeze- Thermal-
Dry (Ambient Dry Dry
Temp)
Paintings No No Yes No No No No No
Photographic Materials
Color prints
Negatives
Notes: This is a general planning guide. Seek expert advice before taking any action.
Rare and special collections are best treated on an individual basis rather than by mass chamber drying.
Yes = Treatment option has been successfully used and is well documented.
Yes*/Some = Qualified yes. Experimental research and anecdotal evidence indicates treatment can be successfully used.
No = Treatment option is not recommended due to further damage caused to materials OR its effects are unknown.
Appendix A – Disaster Response Planning
Page 3 of 4
Material Type Wet- Freeze- Air-Dry Freezer- Dehumid- Vacuum Vacuum Vacuum
Stabilized Stabilize Dry ification- Dry: Freeze- Thermal-
Dry (Ambient Dry Dry
Temp)
Transparencies
Microforms
Aperture cards, jacketed film Yes Yes Yes No Yes* Yes* Yes* No
Notes: This is a general planning guide. Seek expert advice before taking any action.
Rare and special collections are best treated on an individual basis rather than by mass chamber drying.
Yes = Treatment option has been successfully used and is well documented.
Yes*/Some = Qualified yes. Experimental research and anecdotal evidence indicates treatment can be successfully used.
No = Treatment option is not recommended due to further damage caused to materials OR its effects are unknown.
Appendix A – Disaster Response Planning
Page 4 of 4
Material Type Wet- Freeze- Air-Dry Freezer- Dehumid- Vacuum Vacuum Vacuum
Stabilized Stabilize Dry ification- Dry: Freeze- Thermal-
Dry (Ambient Dry Dry
Temp)
Computer Media
Open reel magnetic tape Yes Yes* Yes No Yes Yes Yes* No
No No Yes No Yes No No No
Phonograph records
(shellac, acetate, vinyl, etc.)
No No Yes No No No No No
Notes: This is a general planning guide. Seek expert advice before taking any action.
Rare and special collections are best treated on an individual basis rather than by mass chamber drying.
Yes = Treatment option has been successfully used and is well documented.
Yes*/Some = Qualified yes. Experimental research and anecdotal evidence indicates treatment can be successfully used.
No = Treatment option is not recommended due to further damage caused to materials OR its effects are unknown.