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Consulting CaseBook IITM
Consulting CaseBook IITM
Abhinav Bhatnagar
Dual Degree |Batch of 2021
Table of Contents
Acknowledgement.......................................................................................................................................2
Consulting: An Overview.............................................................................................................................3
Responsibilities.......................................................................................................................................3
Skills........................................................................................................................................................4
Employers....................................................................................................................................................4
Case Frameworks........................................................................................................................................5
Market: Segmentation............................................................................................................................7
Product: Pricing.......................................................................................................................................8
General Frameworks...............................................................................................................................9
Case Matrix...........................................................................................................................................10
AUCTUS ADVISORS................................................................................................................................11
DALBERG...............................................................................................................................................39
MCKINSEY & COMPANY........................................................................................................................50
Acknowledgement
I would like to express my gratitude to all the seniors who took the effort to document
all their case experiences and without whom this case book wouldn’t have been possible.
I would also like to thank the Industrial and Public Relations Cores Abishek Ramesh,
Chinmay Agarwal and Shruti Agarwal for encouraging and guiding me through the
making of this Case Book
Regards,
Abhinav Bhatnagar
Placement Team
IIT Madras
Consulting: An Overview
Consulting in the context of engineering institutes refers to Management consulting
which is the practice of helping organizations to improve their performance, operating
primarily through the analysis of existing organizational problems and the development
of plans for improvement. Organizations may draw upon the services of management
consultants for a number of reasons, including gaining external (and presumably
objective) advice and access to the consultants' specialized expertise.
In the beginning of a project, much of the time is spent getting to know the client's
business, which includes employee interviews and data collection. Consultants
(depending on their level) are often responsible for the data analysis as well, taking the
data they gather and turning it into digestible information to share with the company.
Responsibilities
Management consultants must have the following soft skills, which are personal
qualities that will help you succeed in your work:
Employers
Management consultancy firms can be divided into the following areas:
• Generalists are the larger firms, such as Deloitte, EY, KPMG, PwC and Accenture.
They offer a range of services from strategy consulting and human resources, to
IT and outsourcing on a global basis.
• Strategy consultants offer strategic advice to companies on a project-by-project
basis e.g. new market entry, long-range planning and rationalization of goods and
services. McKinsey, Boston Consulting Group, AT Kearney, Strategy& (Formerly
Booz and Co.)
• Human resource consultants offer specialist HR advice, e.g. in organizational
restructuring, talent and rewards strategies. Example Mercer, Aon and Active
Strategy
• Information technology consultancy firms offer specialist IT advice such as
defining information needs, systems analysis and design, as well as applications
consulting. Example Tata Consultancy Services, Gartner and Booz Allen
Hamilton
• Financial Advisory consultants offer specialist advice including the installation of
budgetary control systems, profit planning and capital and revenue budgeting.
Example The Hackett Group and The Squires Group
• Outsourcing consultancies manage the outsourcing of projects such as IT, finance
and HR.
• Niche firms are often set up by consultants leaving the larger firms to set up their
own consultancies in a particular sector or specialist service.
In 2017 BCG Dalberg Auctus and Alvarez and Marsal were the companies on campus.
In 2018 the consulting scene in IIT Madras dramatically improved this year with the
Mckinsey, Bain, BCG, Auctus and Alvarez and Marsal on campus.
2016 2 - - 2 1 -
2017 2 3 - 4 2 2
2018 4 2 2 3 1 4
Case Frameworks
Before we look at individual interview Cases, it is important to begin by looking at
analysis frameworks that commonly can be used to address Case Study questions.
In reality, few case interviews or real-life business situations cover just one concept or
business problem, so you have to have the flexibility to apply a range of
concepts/structures. For example, a Company bringing a new product to market would
require a market size analysis, competitor analysis, as well as understanding the key
customer segments.
The more you practice, the easier the cases will become and the more articulate and
structured you’ll be in your answers.
Frameworks remain important as concepts to answer Case Studies, but you should
absolutely avoid any rigid use of a specific framework. In reality, the main purpose of
learning the frameworks is to help you to structure your answers, just as the case
situations in our later examples should do.
The key frameworks that follow should be used directly in certain Case situations, but
more broadly they should be used as a way to expand your strategic thinking, which is
the critical component of success in the Case Study interview process. Ultimately, a top-
flight candidate will build his or her own framework/structure for evaluating the Case as
it progresses, often drawing from many of the frameworks and concepts in this module,
and potentially others. In other words, you should absolutely avoid using the phrase, “I
will apply framework X to this case.” However, be aware of the “famous” frameworks in
case they are mentioned in an interview setting, and don’t be shy about referencing
them as you dive into the specifics of the Case Study you’re evaluating.
In order to make it manageable, we operate with 10 types of business cases. The cases
are categorized in three key scope areas: market, company, and product.
Market
• Market situation
• Market segmentation
• New market entry
• Competitor response
Company
• Product strategy
• New product development
• Pricing
• Our client – a private equity firm – is interested in a certain market and wants our help
to analyze it. What would you analyze?
Market: Segmentation
A market usually consists of several segments that differ in behavior and/or attractive-
ness. The objective of market segmentation is to group the customers with similar
attributes. A business case question in this category could be:
Many management consulting clients face the decision about whether they should enter
a new market or not. Many interviewees also face this question in their case interviews.
A typical case question could be:
• Our client considers moving into an adjacent market. Should they enter the market? If
they should, how should they do so?
A competitor response analysis is usually a separate case, but it can also be a part of a
larger case. Typically, a question of this case type would be:
Making recommendations on M&A targets is a typical client case at the top tier
consulting firms, hence it is also a common case used during case interviews. A typical
question could be:
Case interviews frequently deal with cases about if and how to expand capacity. Clients
might be successful with a product line and cannot cope with the current demand. This
case question might be combined with a new market entry case. A typical capacity
expansion question is:
• Should the client build a new plant or expand the existing facility?
How to market a product is a key issue for many marketing departments. A typical
question is:
The decision to develop a new project requires solid analysis, and that is why companies
often turn to management consultants for their advice. The problem is also widely used
in business case interviews. A typical question is:
• Our client considers developing a new product. Should they proceed and start
development?
Product: Pricing
• Our client is unsure of the pricing of a product. What do you think the price should be?
General Frameworks
Guess Estimates: Do not neglect this section and be thoroughly prepared with the same.
A guess estimate can be asked in multiple ways, even while solving a normal profitability
case. Once you have completed the guess-estimate then try to include the following to
make your analysis much richer –
a. Verification of data – Identify a few sources from where you can get the right
numbers to further refine your estimate.
b. Sensitivity Analysis – Conduct a basic sensitivity analysis and identify the most
critical assumptions you made.
Such an extended analysis shows that you have thought through all the assumptions
made and are not arbitrarily using any number to estimate. Although the numbers do
not matter here but having a basic sense of the numbers used and identifying the
potential areas of over/under estimating helps a lot.
Case Interview Experiences
Case Matrix
Evaluation of Pg. 31
M&A target
Pricing Pg. 22
Name Gokulesh T G
(consulting firm)
(first/second/third)
What do you think went right for you in There were many similarities between
the interview? the offsite event and institute events.
My experience with organizing institute
events helped me draw parallels with
this case. Further, other cases from the
case study books helped in dynamically
structuring this case.
Any tips for the future batch based Utilize the interviewer for feedback in
real-time.
on this interview
(consulting firm)
(first/second/third)
Possible questions: -
Interview Case: -
Recommendations: -
interview
Any tips for the future batch based Practice a lot of cases. Start your
preparation early(August). Revisit the
on this interview
cases you solve as you go on solving new
cases and see what you could’ve done
better. Don’t cramp yourself with many
cases in a short duration.
Outcome
(consulting firm)
(first/second/third)
about.
followed.
profit.
What do you think went right for you I did a thorough analysis and did not
mess up math
in the interview?
interview
Any tips for the future batch based Concentrated on case studies- did mock
case studies with peers
on this interview
(consulting firm)
(first/second/third)
Personal Interview Questions Have you worked with Data? Can you
extract info from Data?
Why Consulting?
Why CFA?
Case question How will you go about it? What will be your
pricing strategy?
Narration of the case, as descriptively as Did a value Chain analysis seeing transport,
possible connectivity, accessibility
What do you think went right for you I solved the case really well in a structured
manner
in the interview?
interview
Any tips for the future batch based They tend to see what you have done tech
wise. So having finance in my resume was a
on this interview
plus point
(consulting firm)
(first/second/third)
What do you think went right for you I was commended for asking just the right
number of questions and making unique
in the interview?
observations which people before me hadn’t
made.
interview
Any tips for the future batch based Not sure, my interviews weren’t indicative
of anything.
on this interview
(consulting firm)
(first/second/third)
What do you think went right for you I followed the standard procedure
diligently. Therefore, could identify a
in the interview?
nuanced problem like the product mix.
interview
Any tips for the future batch based I spent a lot of time in understanding the
on this interview company during the preliminary questions.
I could not finish the case. Keep the
preliminary questions section short. Include
relevant questions in the structure.
(consulting firm)
(first/second/third)
1. Security – guards/CCTV
infrastructure
2. Rent for the building itself
Rent = Area * cost per area
What do you think went right for you I was very exhaustive in listing down cost
levers. I also broke them down
in the interview?
mathematically, while suggesting room for
improvements.
interview
Any tips for the future batch based
on this interview
(consulting firm)
(first/second/third)
What do you think Could have taken more time with each
branch so that I could have covered
went wrong in this
more areas before diving into branches.
interview
Any tips for the future batch based Use the interviewer for feedback to
make as less mistakes as possible.
on this interview
(consulting firm)
(first/second/third)
What do you think went right for you Previous exposure to such cases and
catching the trick in the first two mins.
in the interview?
Any tips for the future batch based Use the interviewer for feedback to
make as less mistakes as possible.
on this interview
(consulting firm)
(first/second/third)
Personal Interview Questions 1. We had a funny discussion
during the BCG dinner over
Aerospace Engineering and he
remembered me from there, that
is where the PI started. Why
Aerospace.
1. Market size
2. Market concentration
3. CAGR
4. Profitability
What do you think went wrong in this I felt I could have been a little faster in
interview my analysis. The interview lasted about
45 minutes and the case took 35.
(consulting firm)
(first/second/third)
1. Market Size
2. Market Share
3. Revenue per unit
5. Externalities (Political,
Environmental, Legal and
Technological)
6. Barriers like IP
What do you think went right for you 1. A very structured top-down
approach
in the interview?
2. Creative recommendations
interview
Any tips for the future batch based Be patient with long and math oriented
cases.
on this interview
Also, the interview should feel more like
a healthy discussion on the business
problem. You and the interviewer are on
the same team!
DALBERG
Name Satya Sagar
What do you think went right for you in the I had done a similar case with my buddy
interview? and I knew the segmentation and an overall
picture about women in rural India
Any tips for the future batch based on this Make sure that you and the interviewer are
interview on the same page at each and every step
(before you explore any branch or segment)
and ensure the interviewer understands
your logic and thought process
What do you think went right for you in the I had practised 2-3 pricing cases and one
interview? pricing case in the development sector itself
(pricing case for clean cook stoves in
Kenya). The framework was very similar
What do you think went wrong in this I made several mistakes in the initial
interview? numbers that I had put up since I wasn’t
aware of the country data (e.g.: most grown
crop in Indonesia, % of rural to urban
population etc.). I wasn’t even aware that
Indonesia was the 4th most populous
country in the world. Interviewer was
initially baffled I didn’t know this fact but
later guided me with all the data
Any tips for thefuture batch based on this Whenever there is a case question which
interview says ‘recommendation to CEO’ – your end
answer after all the analysis, frameworks,
tables etc. Should be ‘one simple sentence’
which is easily understandable to the CEO.
Personal Interview Questions All interviews of Dalberg last for about 45-
60min with the initial 15-20 minutes being
focussed on personal questions and then
about 30-40 minutes of a case study.
However in this round, I was not asked
anything apart from a general introduction
about myself. We directly proceeded to the
case (a very lengthy one!)
Narration of the case, as descriptively as For the guesstimate, I proceeded with the
possible total area of Hyderabad (with sewage
connection and without sewage connection)
and computing factors such as average
number of manholes per street and average
number of buildings/houses using one
manhole.
What do you think went right for you in the My segmentation of the problem was spot
interview? on and I was able to identify issues
pertaining to each segment since i read
about this issue in the papers.
What do you think went wrong in this I wasn’t sure what should be the outcome of
interview? the case i.e. a quantitative solution or a
qualitative solution as spent a lot of time to
frame the final solution
Any tips for the future batch based on this Ask good number of preliminary questions
interview and define a problem statement(with clear
cut scope and objectives) before you go
about solving the case
Narration of the case, as descriptively as For the first case, I suggested qualitative
possible measures for evacuation. But on feedback i
the case evolved into a capacity constraint
problem and we had to evaluate whether
the existing systems in place were sufficient
for evacuation within an assumed response
time. I suggested ways on which the
evacuation systems can be made more
efficient.
What do you think went right for you in the My knowledge in urban transportation
interview? helped me with the disaster evacuation case
when i needed to compute traffic flows and
volumes and the factors effecting these
What do you think went wrong in this I was unable to pinpoint to the root causes
interview? and give a solution to solve it in both the
cases but my overall approach was
satisfactory. I did not explore
Any tips for thefuture batch based on this Go through the company’s website and
interview know about all the sectors in which the
company operates. Practice2-3 cases in
each sector based on their past projects.
This way no case will seem very vague and
out of the box to you
A lot of
Narration of the case, as descriptively as First case was very straightforward where
possible one had to calculate the number of users for
the RO plant in order to break even (math
intensive case)
What do you think went right for you in the The first case was very easy with a lot of
interview? mathematics but very simple logic.
What do you think went wrong in this This was my 5th interview for Dalberg and
interview? overall my 7th for the day. I was exhausted
even before the start of the interview. I
made a few calculation mistakes in the case.
Any tips for thefuture batch based on this At the end of each interview you will be
interview asked to ask few questions to the
interviewer.
(consulting firm)
(first/second/third)
Case Type
in the interview?
interview
on this interview
(consulting firm)
What do you think went right for you Avinash is an IITM alum. I could feel a
connection with him while answering the PI
in the interview?
questions. I was genuine, vulnerable and
tried to lighten the mood using a few small
jokes in my answers.
Any tips for the future batch based Be prepared for unconventional problems.
Structuring such problems are especially
on this interview
challenging, hence sharpen your problem
solving skills during preparation. The
standard frameworks will not help here.
(consulting firm)
(first/second/third)
Personal Interview Questions Tell me about yourself
Why consulting
What do you think went right for you I broke the problem down mathematically
from the beginning to the end, not losing
in the interview?
structure at any point.
Any tips for the future batch based You don’t need in depth domain knowledge,
but being aware about various industries
on this interview
(their sources of revenues, costs, business
model) is always helpful.
(first/second/third)
What do you think went right for you I structured the problem well and asked the
right questions. In such a nebulous
in the interview?
problem, it’s easy to drift away into
unnecessary details. I asked only the
relevant big picture questions, to ensure I
solve the problem in time.
interview
Any tips for the future batch based Take your time when facing a completely
new problem. If you don’t start off with a
on this interview
solid approach, it will be practically
impossible to recover.
(consulting firm)
(first/second/third)
Narration of the case, as descriptively as I started by asking more about this bank (it
possible is a MFI) and the CRM role (they are the
ones that sell loans to customers).
Amount of work
No of CRMs=
work per employee
What do you think went right for you I handled the PI questions well, especially
because there was a few which I was not
in the interview?
prepared for at all. E.g. what makes me
unique
interview
on this interview
Name Giridhur
Interviewing with McKinsey and Company
(consulting firm)
(first/second/third)
Narration of the case, as descriptively as I broke life down into its constituents,
possible family, work etc, and went down the tree,
adding a reasonable cost element to each
leaf, and finally summing it up
What do you think went right for you I was able to make a thorough analysis and
didn’t mess up math.
in the interview?
interview
Any tips for the future batch based Not sure, my interviews weren’t indicative
on this interview of anything.
Outcome
Name Gokulesh T G
(consulting firm)
(first/second/third)
What do you think went right for you in Initial structure was very MECE and the
the interview? interviewer was impressed with the
notion of permanent jobs and its
importance for sports people. The path
towards ads was reached quickly.
Any tips for the future batch based Detect the requirement of interviewer
regarding the answers to the personal
on this interview
questions and then answer accordingly.