MATRIX

Submitted accomplishment monitoring

and administrative reports as per prescribed
content on or before 8 pm daily

Q1 Q2 T3 A4
Rating Matrix
Rating Rating
Scale Efficiency Timeliness Scale
Quantity (QN)
(QL) (T)

Complete Submit
100 % reports are as to report
5 5
submitted prescribed before the
content deadline

99-81% reports
4 N/A N/A 4
are submitted

Submitted
3 80%-51% N/A on the 3
deadline

2 50% and below N/A N/A 2

 Incomplete Submitted
No report as to after the
1 1
submitted prescribed prescribed
content due date
 Approved and transmitted data
Supervised team’s performances and managed of packets of registrants for pr
PhilSys operations as per prescribed guidelines Step 2 registration as per pres
daily guidelines

Q1 Q2 T3 A4 Q1 Q2
Rating Matrix Rating Matrix
Rating
Efficiency Timeline Scale Quantity Efficiency
Quantity (QN)
(QL) ss (T) (QN) (QL)

Approve
d, review
Supervised 100 % (all following the and following the
aspect) of registration prescribed N/A 5 transmit prescribed
personnel's performance guidelines 100% of guidelines
data
packets

Supervised more than 50

% (all aspect) of
N/A N/A 4 N/A N/A
registration personnel's
performance

Supervised 50 % (all
aspect) of registration N/A N/A 3 N/A N/A
personnel's performance

Supervised less than 50

% (all aspect) of
N/A N/A 2 N/A N/A
registration personnel's
performance
 Incomple
te
approved
No Not following
Not following ,
supervision/comments the
the prescribed N/A 1 reviewed
made to registration prescribed
guidelines and
personnel's performance guidelines
transmitt
ed data
packets
d and transmitted data 100% Ensured compliance to health
s of registrants for processed protocols as per prescribed
egistration as per prescribed guidelines daily
guidelines

T3 A4 Q1 Q2 T3 A4
Rating Matrix Rating Matrix
Rating Rating
Timeliness Scale Quantity Efficiency Timeline Scale
(T) (QN) (QL) ss (T)

100%
Submitted Complied
following the
before the on the
5 prescribed N/A 5
prescribed implementat
guidelines
due date ion of health
protocols

N/A 4 N/A N/A N/A 4

submitted ON
the
3 N/A N/A N/A 3
prescribed
deadline

N/A 2 N/A N/A N/A 2

Submitted Non
Not following
after the Compliance
1 the prescribed N/A 1
prescribed to health
guidelines
due date protocol
 Cascaded official communication to the Answered queries and complaints of
team members of Step 3 Issuance of walk-in clients concerning the PhilSys
Printable ePhilID and Step 2 Registration registration and issuance of the
as per instructed by the supervisor printed ePhilID as per prescribed
guidelines
Q1 Q2 T3 A4 Q1 Q2
Rating Matrix Rating Matrix
Rating
Quantity Timeline Scale Quantity Efficiency
Efficiency (QL)
(QN) ss (T) (QN) (QL)

Answered
100%
queries and
official following the
complaints
communicat prescribed N/A 5 n/a
as per
ions are guidelines
prescribed
cascaded
guidelines

N/A N/A N/A 4 n/a N/A

Incomplete
N/A N/A 3 n/a N/A
c

N/A N/A N/A 2 n/a N/A

 Not
following
the
non conduct Not following the prescribed
of prescribed N/A 1 n/a guidelines
cascading guidelines in
answering
queries and
complaints
ed queries and complaints of Overrode biometric exceptions of
ients concerning the PhilSys applicants as per prescribed
ration and issuance of the guidelines if required
ePhilID as per prescribed
guidelines
T3 A4 Q1 Q2 T3 A4
Rating Matrix Rating Matrix
Rating Rating
Timeliness (T) Scale Quantity Efficiency Timeliness (T) Scale
(QN) (QL)

Overode
biometric
N/A 5 N/A exceptions N/A 5
of
applicants

N/A 4 N/A N/A N/A 4

N/A 3 N/A N/A N/A 3

N/A 2 N/A N/A N/A 2

 Not
following the
prescribed
N/A 1 N/A guidelines in N/A 1
overriding
biometric
exceptions
Functioned as Registration Kit Operator Distributed target number of e-
in the event the Registration Kit PhilID as per prescribed
Operator is unavailable as per guidelines daily
prescribed guidelines

Q1 Q2 T3 A4 Q1 Q2 T3
Rating Matrix Rating Matrix
Rating
Quantity Efficiency Scale Quantity Efficienc
Timeliness (T)
(QN) (QL) (QN) y (QL)

Register
ed
Registered
applicant
applicants as 100 %
s as per
N/A per N/A 5 distribute
prescribe
prescribed d
d
guidelines
guideline
s

99-81%
N/A N/A N/A 4 distribute N/A
d

80%-
N/A N/A N/A 3 N/A
51%

50% and
N/A N/A N/A 2 N/A
below
 not
following
the
not following
prescribe
the
No d
prescribed
N/A N/A 1 distributi guideline
guidelines in
on s in
registering
registerin
applicants
g
applicant
s
get number of e-
er prescribed Verified target number of RTS as Distributed advisories, mem
nes daily per prescribed guidelines and other PhilSys communication
deadlines prescribed guidelines and de

A4 Q1 Q2 T3 A4 Q1 Q2
ating Matrix Rating Matrix Rating Matrix
Rating Rating
Timeline Scale Quantity Efficiency Timeline Scale Quantity
ss (T) (QN) (QL) ss (T) (QN)

as per 100%
100%
N/A 5 prescribed N/A 5 distribute
verified
guidelines e

99-81%
99-81%
N/A 4 N/A N/A 4 distribute
verified
d

80-52%
80-51%
N/A 3 N/A N/A 3 distribute
verified
d

50% 50%
N/A 2 N/A N/A 2
below below
 No not following No
N/A 1 verificati the prescribed N/A 1 distributi
on made guidelines on
 REV_FINAL AVERAGE
uted advisories, memo and
ilSys communications as per
ed guidelines and deadlines

T3 A4
Rating Matrix
Efficiency Timeline
(QL) ss (T)

following
supervisors N/A
instruction

N/A N/A

N/A N/A

N/A N/A
not following
supervisors N/A
instruction
 Validated demographic information provided against the Encoded demographic information o
supporting documents presented during Step 2 Registration as 80% of the required number of appli
per prescribed guidelines per prescribed guidelines dai

Q1 Q2 T3 A4 Q1

Rating Matrix Rating Matrix

Rating Rating
Scale Scale
Quantity Efficiency Timeliness Quantit
(QN) (QL) (T) y (QN)

100 %
of the
100% require
accurate and d
complete as Reported 6 number
5 N/A 5
per days a week of
prescribed applica
guidelines nts are
encode
d

99-81
% of
the
4 N/A N/A N/A 4
require
d
number

Reported 4-5
3 N/A N/A 3 80-51
days a week

50 and
2 N/A N/A N/A 2
below
 Not following
Reported less
the
1 N/A than 3 days a 1 No
prescribed
week
guidelines
 demographic information of at least Searched, downloaded and issued at least
he required number of applicants as 80% of the required number of printed ePhilID
er prescribed guidelines daily as per prescribed guidelines daily

Q2 T3 A4 Q1 Q2 T3 A4

Rating
Rating Matrix
Matrix

Rating
Scale
Efficie Efficie
Timelin Quantit Timelin
ncy ncy
ess (T) y (QN) ess (T)
(QL) (QL)

Captur
e Registe
biometr red
ic 100 % applica
informa issuanc nts as
tion as N/A 5 e as to per N/A
per the prescri
prescri target bed
bed guideli
guideli nes
nes

99-81%
issuanc
N/A N/A 4 e as to N/A N/A
the
target

80%-
N/A N/A 3 N/A N/A
51%

50%
N/A N/A 2 and N/A N/A
below
 not
followin
Not g the
followin prescri
g the No bed
prescri N/A 1 issuanc guideli N/A
bed e nes in
guideli register
nes ing
applica
nts
 Conducted maintenance and operates the Collected at least 80% of the required
registration kits as per prescribed guidelines number of transaction reference
number(TRN) as per prescribed
guidelines daily

Q1 Q2 T3 A4 Q1 Q2 T3 A4

Ratin
Rating Rating
g
Matrix Matrix
Scale
Rating
Scale
Efficie
Quantit Efficien Timelin Quantit Timelin
ncy
y (QN) cy (QL) ess (T) y (QN) ess (T)
(QL)

Registe
red
applica
following
Reporte 100 % nts as
the
5 N/A d 6 days 5 collectio per N/A
guidelin
a week n prescri
es
bed
guideli
nes

99-81%
4 N/A N/A N/A 4 collectio N/A N/A
n

Reporte
d 4-5 80%-
3 N/A N/A 3 N/A N/A
days a 51%
week
50%
2 N/A N/A N/A 2 and N/A N/A
below
 not
followin
g the
not Reporte prescri
following d less No bed
1 N/A the than 3 1 collectio guideli N/A
guidelin days a n nes in
es week register
ing
applica
nts
 Distributed at least 80% of the required Verified at least 80% of the required number
number of ePhilid of registrants as per of PhilID as per prescribed guidelines and
prescribed guidelines daily deadlines

Q1 Q2 T3 A4 Q1 Q2 T3

Rating Matrix Rating Matrix

Rating Rating
Scale Scale
Quantit Efficien Timelin Quantity Efficiency
y (QN) cy (QL) ess (T) (QN) (QL)

Register
ed as per
applicant prescribe
100 %
s as per 100%
5 distribut N/A 5 d
ed
prescrib verified
ed guideline
guideline s
s

99-
99-81 %
4 81%distr N/A N/A 4 N/A
ibuted verified

80%- 80-51%
3 N/A N/A 3 N/A
51% verified

50% and 50%

2 N/A N/A 2 N/A
below below
 not
following
the not
prescrib following
No ed No the
1 distributi guideline N/A 1 verificatio prescribe
on s in n made d
registeri guideline
ng s
applicant
s
 the required number Distributed memos, circulars, and advisories to
ibed guidelines and the relying parties as per prescribed guidelines
nes and deadlines

A4 Q1 Q2 T3 A4

ating Matrix Rating Matrix

Rating
Scale
Timelines Quantity Efficiency Timeliness
s (T) (QN) (QL) (T)

following
100% superviso
N/A 5 distribute rs N/A
e instructio
n

99-81%
N/A 4 distribute N/A N/A
d

80-51%
N/A 3 distribute N/A N/A
d

50%
N/A 2 N/A N/A
below
 not
following
No
superviso
N/A 1 distributio N/A
rs
n
instructio
n
REV_FINAL
AVERAGE
 Performed crowd control and Checked for the completeness and
assists in managing queues in the consistency of the required
Registration Center as per supporting documents of the
prescribed guidelines applicants as per prescribed
guidelines
Q1 Q2 T3 A4 Q1 Q2

Rating Matrix Rating Matrix

Rating Rating
Scale Quantity Timeliness Scale Quantity
Efficiency (QL) Efficiency (QL)
(QN) (T) (QN)

Monitored Verified the

health supporting
conditions of documents
5 N/A applicants as N/A 5 N/A of applicants
per prescribed as per
guidelines and prescribed
protocols guidelines

4 N/A N/A N/A 4 N/A N/A

3 N/A N/A N/A 3 N/A N/A

2 N/A N/A N/A 2 N/A N/A

Failed to Not following

comply with the
1 N/A N/A 1 N/A
the guidelines prescribed
and protocols guidelines
or the completeness and Entertained public queries and Kept and maint
tency of the required problems regarding PhilSys PhilSys as p
ting documents of the registration and issuance of printed guide
nts as per prescribed ePhilD as per prescribed guidelines
guidelines
T3 A4 Q1 Q2 T3 A4 Q1

ting Matrix Rating Matrix Rating Matr

Rating Rating
Timeliness Scale Quantity Timeliness Scale Quantity
Efficiency (QL)
(T) (QN) (T) (QN)

Following the
N/A 5 N/A prescribed N/A 5 N/A
guidelines

N/A 4 N/A N/A N/A 4 N/A

N/A 3 N/A N/A N/A 3 N/A

N/A 2 N/A N/A N/A 2 N/A

not following
N/A 1 N/A the prescribed N/A 1 N/A
guidelines
Kept and maintained all files of Assisted the Registration Center
PhilSys as per prescribed Supervisor in the preparation of
guidelines reports as per prescribed
guidelines

Q2 T3 A4 Q1 Q2 T3 A4

Rating Matrix Rating Matrix

Rating
Timeliness Scale Quantity Timeliness
Efficiency (QL) Efficiency (QL)
(T) (QN) (T)

Following the Following the

prescribed N/A 5 N/A prescribed N/A
guidelines guidelines

N/A N/A 4 N/A N/A N/A

N/A N/A 3 N/A N/A N/A

N/A N/A 2 N/A N/A N/A

not following
not following
the
the prescribed N/A 1 N/A N/A
prescribed
guidelines
guidelines
 Functioned as Registration Kit Collected at least 80% of the
Operator if the RKO is required number of
unavailable as per prescribed transaction reference numbers
guidelines (TRN) as per prescribed
guidelines daily
Q1 Q2 T3 A4 Q1 Q2 T3 A4

Rating Matrix Rating Matrix

Rating Rating
Scale Quantity Efficiency Timelines Scale Quantity Efficiency Timelines
(QN) (QL) s (T) (QN) (QL) s (T)

Register Register
ed ed
applicant applicant
s as per 100 % s as per
5 N/A N/A 5 N/A
prescribe collection prescribe
d d
guideline guideline
s s

99-81%
4 N/A N/A N/A 4 N/A N/A
collection

80%-
3 N/A N/A N/A 3 N/A N/A
51%

not 50% and not

2 N/A N/A N/A 2 N/A N/A
following below following
the the
prescribe prescribe
d d
No
1 N/A guideline N/A 1 guideline N/A
collection
s in s in
registerin registerin
g g
applicant applicant
s s
 Distributed at least 80% of the Verified at least 80% of the
required number of ePhilID of required number of PhilID as
registrants as per prescribed per prescribed guidelines and
guidelines daily deadlines

Rating Matrix Rating Matrix

Rating Rating
Scale Quantity Efficiency Timelines Scale Quantity Efficiency Timelines
(QN) (QL) s (T) (QN) (QL) s (T)

Register
ed
as per
applicant
100 % prescribe
s as per 100%
5 distribute N/A 5 d N/A
prescribe verified
d guideline
d
s
guideline
s

99-
99-81 %
4 81%distri N/A N/A 4 N/A N/A
verified
buted

80%- 80-51%
3 N/A N/A 3 N/A N/A
51% verified

50% and not 50%

2 N/A N/A 2 N/A N/A
below following below
the not
prescribe following
No d No the
1 distributi guideline N/A 1 verificati prescribe N/A
on s in on made d
registerin guideline
g s
applicant
s
 Distributed memos, circulars,
and advisories to the relying
parties as per prescribed
guidelines and deadlines

Rating Matrix
Rating
Scale Quantity Efficiency Timelines
(QN) (QL) s (T)

following
100% supervis
5 distribute ors N/A
e instructio
n

99-81%
4 distribute N/A N/A
d
80-51%
3 distribute N/A N/A
d
50%
2 N/A N/A
below
not
following
No
supervis
1 distributi N/A
ors
on
instructio
n
REV_FINA
L
AVERAGE
 Disinfected the biometric d
prescribed guide
Performed maintenance and sanitation of the
registration center as per prescribed guidelines

Q1 Q2 T3 A4 Q1

Rating Rating Rating Rating

Scale Matrix Scale Matrix

Quantit Efficiency Timelines Quantit

y (QN) (QL) s (T) y (QN)

As per
5 N/A prescribed N/A 5 N/A
guidelines

4 N/A N/A N/A 4 N/A

3 N/A N/A N/A 3 N/A

2 N/A N/A N/A 2 N/A

 Not
following
1 N/A the N/A 1 N/A
prescribed
guidelines
ected the biometric devices as per Ensured proper waste disposal in
prescribed guidelines the registration center as per
prescribed guidelines

Q2 T3 A4 Q1 Q2 T3 A4

Rating Rating Rating

Scale Matrix Scale

Efficiency Timelin Quantit Efficien Timeliness

(QL) ess (T) y (QN) cy (QL) (T)

As per
As per prescrib
prescribed N/A 5 N/A ed N/A 5
guidelines guidelin
es

N/A N/A 4 N/A N/A N/A 4

N/A N/A 3 N/A N/A N/A 3

N/A N/A 2 N/A N/A N/A 2

 Not
following
Not
the
following the
N/A 1 N/A prescrib N/A 1
prescribed
ed
guidelines
guidelin
es
Assisted the Registration Center Acted as a reliever when Screener
Supervisor in conducting a and RKO is unavailable as per
regular inventory of supplies at prescribed guidelines
the registration center as per
prescribed guidelines and
deadlines

Q1 Q2 T3 A4 Q1 Q2 T3 A4

Rating Rating Rating

Matrix Scale Matrix

Quantit Efficiency Timelin Quantit Efficiency Timelin

y (QN) (QL) ess (T) y (QN) (QL) ess (T)

Registered
As per before applicants as
N/A prescribed the set 5 N/A per N/A
guidelines deadline prescribed
guidelines

N/A N/A N/A 4 N/A N/A N/A

on the
N/A N/A set 3 N/A N/A N/A
deadline

N/A N/A N/A 2 N/A N/A N/A

 Not not following
following after the the
prescribed
N/A the set 1 N/A
guidelines in
N/A
prescribed deadline registering
guidelines applicants
 Collected at least 80% of the Distributed at least 80% of the
required number of transaction of ePhilID of registrants as p
reference numbers (TRN) as per guidelines daily
prescribed guidelines daily

Q1 Q2 T3 A4 Q1 Q2

Rating Matrix Rating Matrix

Rating Rating
Scale Quantit Efficiency Timelin Scale Quantit Efficien
y (QN) (QL) ess (T) y (QN) cy (QL)

Registere
d
Registered
applicant
applicants as 100 %
100 % s as per
5
collection
per N/A 5 distribute
prescribe
prescribed d
d
guidelines
guideline
s

99-
99-81%
4
collection
N/A N/A 4 81%distri N/A
buted

80%- 80%-
3
51%
N/A N/A 3
51%
N/A

50% and 50% and

2
below
N/A N/A 2
below
N/A
 not
following
the
not following
prescribe
the
No d
No prescribed
1
collection guidelines in
N/A 1 distributio guideline
n s in
registering
registerin
applicants
g
applicant
s
uted at least 80% of the required number Verified at least 80% of the
PhilID of registrants as per prescribed required number of PhilID as
guidelines daily per prescribed guidelines and
deadlines

T3 A4 Q1 Q2 T3 A4

Rating Matrix Rating Matrix

Rating Rating
Scale Quantit Efficien Timelin Scale
Timeliness (T)
y (QN) cy (QL) ess (T)

as per
prescribe
100%
N/A 5 d N/A 5
verified
guideline
s

99-81 %
N/A 4 N/A N/A 4
verified

80-51%
N/A 3 N/A N/A 3
verified

50%
N/A 2 N/A N/A 2
below
 not
following
No the
N/A 1 verificatio prescribe N/A 1
n made d
guideline
s
 Distributed memos, circulars, and advisories to
the relying parties as per prescribed guidelines
and deadlines

Q1 Q2 T3 A4

Rating Matrix

Quantit Efficien
Timeliness (T)
y (QN) cy (QL)

following
100% superviso
distribute rs N/A
e instructio
n

99-81%
distribute N/A N/A
d

80-51%
distribute N/A N/A
d

50%
N/A N/A
below
 not
following
No
superviso
distributio N/A
rs
n
instructio
n
FINAL AVERAGE