TSPSC Group 1 Mains Mentorship: nextgenias1@gmail.

com

TSPSC Group 1 Mains Mentorship: nextgenias1@gmail.com

 TSPSC Group 1 Mains Mentorship: nextgenias1@gmail.com

 In the past 8 years, the Government of Telangana served over 700 million beneficiaries
through Direct Benefit Transfer (DBT) mode.
 Government of Telangana has implemented a decentralised model of governance that
utilises local institutions as a direct link between the Government and citizens, and
empowers them to make their own decisions.
 Telangana Municipalities Act 2019 governs the municipalities and municipal corporations in
the State.
 74th Constitutional Amendment Act mandated the formation of Urban Local Bodies (ULBs)
as the lowest governance unit in cities and towns. At present, there are 142 ULBs and 10
Urban Development Authorities (UDAs) across the state. Out of the total 142 ULBs, 97 come
under the Telangana Town Planning Act, of 1920.
 eTaal serves as a platform for providing integrated, real-time aggregated view of e-
Transaction statistics for major e-Governance programmes which are Govt-to-Citizen (G2C),
Govt-to-Business (G2B) and Business-to-Citizen (B2C) in nature.
 Telangana has achieved a significant feat in e-governance, having the highest cumulative
number of e-transactions per 1,000 population among all states in India between 2015 and
2022.
 “Mee Seva” in Telugu means, ‘At your service’, i.e. service to citizens. It is a good
governance initiative that incorporates the vision of the National eGov Plan “Public Services
Closer to Home” and facilitates a single entry portal for the entire range of G2C& G2B
services. The objective of MeeSeva is to provide citizen-centric and effective governance
facilitated by technology through Mee Seva centres. The platform uses Information and
Communications Technology (ICT) innovatively, enabling the electronic delivery of 800-plus
services from 90-plus departments.
 In order to ensure transparency and proper functioning of the targeted Public Distribution
System and accountability of the functionaries, 24*7 toll-free helplines ‘1967’ and
‘180042500333’ have been established in the State for registration of grievances.
 Dharani portal with the goal of making the revenue administration process more
transparent, user-friendly, and free of discretion. Dharani is a straightforward and user-
friendly web portal that provides a one-stop solution for the registration and mutation of
agricultural lands.
 T-Wallet, launched in 2017, is a first-of-its-kind state-owned digital wallet. It can be accessed
through online browsers, smartphones, and feature phones, as well as in ‘no phone’ mode.
T-Wallet can be used for both Government and private transactions.
 RTA m-Wallet app, which was launched in March 2016 has seen over 50 lakh downloads and
provides a user-friendly interface for managing important vehicle-related documents. It
allows users to store digital copies of their driving licence, registration certifcate, and motor
insurance.
 Greater Hyderabad Municipal Corporation (GHMC) launched a mobile app called ‘My GHMC
App’ in July 2016, which provides citizens with five important services. The integrated
services offered through the app include the payment of property tax and trade licence fees,
viewing the status of Layout Regularization Scheme (LRS) applications, applying for pet dog
licences, downloading birth and death certificates, and submitting civic-related grievances
such as issues with manholes, potholes, mosquitoes, open dumping points, and streetlights.

TSPSC Group 1 Mains Mentorship: nextgenias1@gmail.com

 TSPSC Group 1 Mains Mentorship: nextgenias1@gmail.com

 Aarogyasri HealthCare Trust’s health care app launched in April 2016 is a useful tool for
citizens who enrolled in the Aarogyasri Health Scheme of Telangana State. The app provides
users with access to a variety of features that make it easier to manage their healthcare
needs. Users can check their Health Card status, locate nearby empanelled hospitals on a
map, and search for hospitals based on speciality and scheme.
 Government of Telangana launched T-Ration mobile app on 8th September 2017, for
providing better services to Ration card holders. There are a total of 2.83 Crore PDS
beneficiaries with a total of 17,500 Fair Price Shops in the state.
 The term ‘Prajavani’ means ‘Voice of People’. It is a centralised public grievance redressal
system, and all districts hold grievance redressal sessions every Monday from 10 am to 1 pm
as part of it. The District Collector and all District Officers take public grievances directly.

Telangana Cyber Security Policy, 2016:

The state of Telangana has a unique set of regulations in place specifically for addressing cyber
security issues. This policy was created in response to the growing global concern over cyber
threats and potential cyber warfare. The state hopes to set up a cyber security emergency
response team in the process and ramp up its awareness and safe cyber practice programmes
among citizens. Some of the salient features include

1. Establishment of a state-level Cyber Security Coordination Centre (CSCC) to monitor and

respond to cyber security incidents.

2. Creation of a dedicated Cyber Crime Investigation Unit (CCIU) to investigate cyber crimes and
provide technical assistance to law enforcement agencies.

3. Implementation of a Cyber Security Incident Management System (CSIMS) to enable rapid

response to cyber incidents.

4. Development of a cyber security ecosystem through the establishment of a cyber security

cluster and incubation centre.

5. Collaboration with other states and national agencies to improve cyber security across the
country.

 Hawk Eye app developed by Telangana Police has gained popularity among the citizens, with
over 3.1 million users since its launch in December 2014. It is the second most widely used
app among all the apps launched by various state police departments in India, as per the
Data on Police Organisations (DoPO) 2021 issued by the Bureau of Police Research and
Development under the Union Home Ministry.
 VERIFAST App: Government of Telangana has launched a mobile application to streamline
the process of verifying and issuing passports. This application enables the citizens of
Telangana to complete the process of getting a passport in 4 days on average, as opposed to
the national average of 21 days for police verification.
 She Teams initiative, launched on 24th of October 2014, is a pioneering program
established by the Government of Telangana, aimed at creating a safe and protective
atmosphere for women and is a first-of-its-kind initiative in India. The services of SHE teams

TSPSC Group 1 Mains Mentorship: nextgenias1@gmail.com

 TSPSC Group 1 Mains Mentorship: nextgenias1@gmail.com

drew wholesome praise from all quarters of society and, more recently, by the Hon’ble
President of India, Smt. Draupadi Murmu during her Southern Sojourn in December 2022.
 CybHER - Safe for Her: Women Safety Wing in July 2020, launched a commendable initiative
to safeguard the well-being of women and children in the digital realm.
 “DHRUVA” portal launched on 11th February 2021, is the first comprehensive online
platform dedicated to providing information and resources on the topic of human
trafficking. Developed as part of a larger initiative to combat trafficking in the state of
Telangana, the portal aims to raise awareness among key stakeholders, including law
enforcement, legal professionals, and the general public.
 Government of Telangana has been running an annual program called “Operation Smile”
since 2015, which aims to locate missing children, rescue children who have been trafficked
or forced into labour, and assist street children.
 Pride Place is an initiative of the Government of Telangana that was launched on 12th April
2022 that aims to provide safety and security, as well as prevent crimes against transgender
and LGBQIA+ (Lesbian, Gay, Bisexual, Queer, Intersex, and Asexual) individuals.
 Bharosa Centers launched in 2016, are one-stop centres established by the Government of
Telangana to provide support and assistance to victims of crimes
 Government of Telangana has introduced e-Mulakath services in all its prisons for inmates
to interact with their families through video conferencing. The family or kin of the prisoners
can register on the e-Prisons web portal to avail e-mulakth services.
 UNNATI program is a one-month cognitive behavioural skill development program designed
to reform prisoners and reduce the rate of recidivism. The program focuses on providing
psychological counselling sessions to prisoners to help them change their offending
behaviour and lead more respectable lives.
 Telangana State Remote Sensing Applications Centre (TRAC): TRAC is a scientific/technical
society under the planning department that acts as a nodal agency for providing Remote
Sensing, GIS, and GPS technology application services to various government departments in
the state.
 Center for Good Governance (CGG) was established by the Government in collaboration
with the Department for International Development (DFID) and the World Bank to help it
achieve the State’s goal of Transforming Governance.

TSPSC Group 1 Mains Mentorship: nextgenias1@gmail.com