Umar Awan

Nationality: Pakistani Date of birth: 31/08/2002  Phone number: (+92) 03266695788

 Email address: ua1094204@gmail.com

 Home: Guru Nanak pura street no 7, 38000 Faisalabad (Pakistan)

EDUCATION AND TRAINING

Intermediate/High school diploma

Commerce/accounting [ 10/09/2019 – 07/07/2021 ]
City: Faisalabad
Country: Pakistan

LANGUAGE SKILLS

Mother tongue(s): Urdu

Other language(s):
English
LISTENING B1 READING B1 WRITING A2
SPOKEN PRODUCTION A1 SPOKEN INTERACTION B1

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

DIGITAL SKILLS

Communication skill / Sales / Leadership / Time management / Microsoft Excel / Organizational and
planning skills / Team-work oriented / Good listener and communicator / Creativity / Decision-making / Lift
heavy

WORK EXPERIENCE

Warehouse worker
Local oil storage [ 01/01/2019 – 03/03/2020 ]
City: Faisalabad
Country: Pakistan

Received, inspected, and accurately stored incoming inventory, ensuring proper organization and minimizing
discrepancies.
Utilized forklifts and pallet jacks to safely move and transport heavy materials, reducing loading and unloading
time by 20%.
Conducted regular inventory checks and coordinated with the team to perform stock rotation, reducing inventory
holding costs by 10%.
Assisted in the shipping and receiving process, preparing and verifying orders for delivery, resulting in a 99%
order accuracy rate.

Sales assistant
General tire sales company [ 23/01/2022 – 07/07/2022 ]
City: Sharjah
Country: United Arab Emirates

Consistently met and exceeded monthly sales targets, resulting in a 20% increase in revenue for the company.
Developed and maintained strong client relationships, leading to a 30% increase in customer retention.
Conducted product demonstrations and provided in-depth knowledge to customers, resulting in increased
product understanding and customer satisfaction.
Collaborated with the marketing team to implement effective sales strategies and promotional campaigns,
contributing to a 15% boost in overall sales.

Waiter/staff member
14th street pizza restaurant [ 09/10/2022 – 08/07/2023 ]
City: Faisalabad
Country: Pakistan

Greet and welcome guests, providing exceptional customer service to ensure a positive dining experience.
Take and accurately process food and beverage orders, promptly relaying them to the kitchen and bar staff.
Serve food and beverages to guests with a friendly and attentive demeanor, ensuring accuracy and timeliness.
Upsell menu items and daily specials, increasing average check totals by 15% and contributing to restaurant
revenue growth.
Assist in training new team members, ensuring they are well-versed in service standards and menu knowledge.
Maintain a clean and organized work area, contributing to the overall cleanliness and ambiance of the restaurant.