Assessment I - MCQ

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Due on 2022-11-11, 23:59 IST.
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Assessment I
( (Covering Units I to IV of Module)
1 point
Which of the following is/are the characteristic(s) of an institution?

Distinct purpose expressed in a goal or set of goals

People come and work together to achieve the institutional goals

A deliberate and systematic structure

 All of these
No, the answer is incorrect.
Score: 0
Accepted Answers:
All of these
1 point
Who gave this statement? “ Management is an art of getting the things done through and with the
people in formally organised groups”.
F W Taylor

George R Terry

Harold Koontz

 A H Maslow
No, the answer is incorrect.
Score: 0
Accepted Answers:
Harold Koontz

1 point
Which of the following is not an objective of institutional management?

Achievement of institutional goals

Enhance productivity of the society

Ensure optimum utilization of institutional resources

 Manage inter-personal conflicts effectively

No, the answer is incorrect.
Score: 0
Accepted Answers:
Enhance productivity of the society

1 point
In Institutional Management, function of planning is ____?

Preparing for future for desired goals

Organised resources
to appoint staff

 All of the Above 

No, the answer is incorrect.
Score: 0
Accepted Answers:
Preparing for future for desired goals

1 point
Institutional Management is concerned with the administration of _____

Physical Assets

Financial Resources

Human Resources

 All of the Above

No, the answer is incorrect.
Score: 0
Accepted Answers:
All of the Above
1 point
In what order do institutional managers typically perform the managerial functions?

Organising, Planning, Controlling, Leading

Organising, Leading, Planning, Controlling

Planning, Organising, Leading, Controlling

 Planning, Organising, Controlling, Leading

No, the answer is incorrect.
Score: 0
Accepted Answers:
Planning, Organising, Leading, Controlling
1 point
Which level of management is responsible for establishing a vision for the organization,
developing broad plans and strategies, and directing subordinate managers?

first level managers

middle level managers

top level managers

 All of these
No, the answer is incorrect.
Score: 0
Accepted Answers:
top level managers

1 point
The ability of a manager to interface and work effectively with individuals and groups is
descriptive of what type of managerial skill?

technical

administrative

organizational

 Interpersonal
No, the answer is incorrect.
Score: 0
Accepted Answers:
Interpersonal
1 point
Which of the following statements is false? Formal strategic Planning
Implies determined actions for achieving objectives

Is a time consuming process

Should develop clear and rigid plans for the institution to implement

 Is most applicable in stable environment

No, the answer is incorrect.
Score: 0
Accepted Answers:
Should develop clear and rigid plans for the institution to implement

1 point
____________ refers to the purposes an institution strives to achieve.

Strategic intent

Strategic formulation

Strategic implementation

 Strategic control
No, the answer is incorrect.
Score: 0
Accepted Answers:
Strategic intent

1 point
A possible and desirable future state of an institution

Mission

Vision
Mandate

 Strategy Implementation
No, the answer is incorrect.
Score: 0
Accepted Answers:
Vision

1 point
Which environment can create new market and new institutional business segments?

Political environment

Economic environment

Socio- cultural environment

 Technological environment
No, the answer is incorrect.
Score: 0
Accepted Answers:
Technological environment
1 point
Organisation is a process of

Identifying and grouping of work to be performed

Defining and delegating the responsibility and authority

Both ‘a’ and ‘b’

 None of the above

No, the answer is incorrect.
Score: 0
Accepted Answers:
Both ‘a’ and ‘b’

1 point
Responsibility always flows from

Superior to subordinate

Subordinate to superior

Both ‘a’ and ‘b’

 None of the above

No, the answer is incorrect.
Score: 0
Accepted Answers:
Subordinate to superior

1 point
The following is not a principle of organisation

Principle of exception

Principle of balance

Principle of complexity

 Principle of co-ordination
No, the answer is incorrect.
Score: 0
Accepted Answers:
Principle of complexity

Assessment II - MCQ
The due date for submitting this assignment has passed.
 Due on 2022-11-11, 23:59 IST.
As per our records you have not submitted this assignment.

QUIZ II

1 point

The concept “Together Everyone Achieves More conveys” the following:

The importance of team work at the work place

The institution is more important than the employee(s)

The achievement of goals must be done on an individual basis

 What the employee has to say is not important

No, the answer is incorrect.
Score: 0
Accepted Answers:

The importance of team work at the work place

1 point

The most significant attribute required for the team work is:

A need to be part of a team

A willingness to help and guide other employees

Respect for others

 Enjoyment in working alone

No, the answer is incorrect.
Score: 0
Accepted Answers:

Respect for others

1 point

Members of a __________team have been cross trained so that each person is able to

perform the duties of all the other team members.

Functional

Cross functional

Multi functional

 Self directed
No, the answer is incorrect.
Score: 0
Accepted Answers:

Multi functional

1 point
The process of eliminating unsuitable candidates is called:

Selection

Interview

 Induction
No, the answer is incorrect.
Score: 0
Accepted Answers:

Selection

1 point

The purpose of getting an application blank is to gather information about the:

Institute

Candidate

Employees of the institute

 Recruitment procedures
No, the answer is incorrect.
Score: 0
Accepted Answers:

Institute

1 point

Which mode of recruitment is through advertisements, newspapers and want advertisements?

Direct

Indirect

On payroll

 None of the above

No, the answer is incorrect.
Score: 0
Accepted Answers:

Indirect

1 point

Which strategic choices an institution needs to make before designing its orientation programme?

Formal or informal

Individual or collective

Serial or disjunctive

 All of the above

No, the answer is incorrect.
Score: 0
Accepted Answers:

All of the above

1 point

Which of the following refers to the allocation of people to jobs; it includes initial assignment of new employees, and

promotion, transfer, or demotion of present employees?

Recruitment

Placement

Selection
  None of the above
No, the answer is incorrect.
Score: 0
Accepted Answers:

Placement

1 point

How does training and development offer competitive advantage to an organisation?

Removing performance decencies

Enhancing management capabilities

Preparing manpower for future challenges

 All of the above

No, the answer is incorrect.
Score: 0
Accepted Answers:

All of the above

1 point

Which of the following is an off - the - job training method?

Television

Job rotation

Orientation training
  Coaching
No, the answer is incorrect.
Score: 0
Accepted Answers:

Television

1 point

CCS Conduct Rules apply to:

Every person appointed to a Civil Service

Every civilian in Defense Service

Both (a) & (b)

 None of these 
No, the answer is incorrect.
Score: 0
Accepted Answers:

Both (a) & (b)

1 point

Sec 3-A of CCS Conduct rules explains:           

Observance o Government’s policies

Prohibition of sexual harassment of working women

Promptness and Courtesy

 All the above

No, the answer is incorrect.
Score: 0
Accepted Answers:

Promptness and Courtesy

1 point

The financial powers of the Government, which have not been delegated to a subordinate authority, shall vest in the:

Union Cabinet

Finance Ministry

Parliament

 President
No, the answer is incorrect.
Score: 0
Accepted Answers:

Finance Ministry

1 point

Powers to write off of losses are available under the:

GFR 2017

Delegation of Financial Powers Rules.

R&P 1983

 GAR 1990
No, the answer is incorrect.
Score: 0
Accepted Answers:
Delegation of Financial Powers Rules.

1 point

A material shall generally be considered surplus if it remains in stock for over______ unless adequate reasons to

treat it otherwise exist.

four years

 a year

three years

 two years
No, the answer is incorrect.
Score: 0
Accepted Answers:

 a year

Assessment III - MCQ

The due date for submitting this assignment has passed.
Due on 2022-11-28, 23:59 IST.

Assignment submitted on 2022-11-22, 21:58 IST

Assessment 3 (Based on Units 9, 10, 11 &12)
1 point

The potential to influence and drive the group efforts towards the accomplishment of goals is called as:

Mentoring

Leadership
Managing

 Coaching
Yes, the answer is correct.
Score: 1
Accepted Answers:

Leadership

1 point

A _____ gets his authority by virtue of his position while a _____ gets his authority from his followers.

Mentor; Leader

Leader; Manager

Manager; Leader

 Coach; Leader
Yes, the answer is correct.
Score: 1
Accepted Answers:

Manager; Leader

1 point

Which of the following seeks to determine the personal characteristics of effective leaders?

Trait theory

Fiedler’s contingency theory

House’s Path Goal theory

 Behavioural theory
Yes, the answer is correct.
Score: 1
Accepted Answers:

Trait theory

1 point

Which of the following style of leadership leads to satisfied, motivated and more skilled employees, in turn leading to

an optimistic work environment and encouraging creativity?

Autocratic

Democratic

Laissez Faire

 Bureaucratic
Yes, the answer is correct.
Score: 1
Accepted Answers:

Democratic

1 point

Which of the following is NOT an indicator of a Motivated Workforce?

High Productivity
Ingenuity in the use of Resources

High Employee Turnover

 Work conscious
Yes, the answer is correct.
Score: 1
Accepted Answers:

High Employee Turnover

1 point

Which of the following theories of motivation is concerned with comparing the ratios of inputs to outcomes they

receive against the ratios of other people?

Equity Theory

Expectancy Theory

Two Factor Theory

 Need Hierarchy Theory

Yes, the answer is correct.
Score: 1
Accepted Answers:

Equity Theory

1 point

Unlike his co-workers, Suresh was motivated by challenge, personal satisfaction and by doing interesting work; most

of his co-workers were just in it for money. Suresh was motivated by:
Extrinsic motivators

Esteem motivators

Intrinsic motivators

 Social motivators
Yes, the answer is correct.
Score: 1
Accepted Answers:

Intrinsic motivators

1 point

Which of the following deals with one-to-one collaboration between an external expert and a manager for developing

the leadership skills of the later?

Orientation

Mentoring

Counseling

 Coaching
Yes, the answer is correct.
Score: 1
Accepted Answers:

Coaching

1 point

Give the correct sequence to the following components of Communication process:

i. Decoding

ii. Encoding

iii. Feedback

iv. Transmission

i, ii, iii, iv

ii, iii, I, iv

i, iii, iv, ii

 ii, iv, I, iii

Yes, the answer is correct.
Score: 1
Accepted Answers:

ii, iv, I, iii

1 point

In organization, the flow of communication sometimes slows down because there are too many:

Channels

Departments

Hierarchical Levels

 Managers
Yes, the answer is correct.
Score: 1
Accepted Answers:
Hierarchical Levels

1 point

When do senders hinder communication?

When they use language that causes confusion

When they reject a message that contradicts their beliefs and assumptions

When they hear or see only certain parts of the message

 When they jump to conclusions

Yes, the answer is correct.
Score: 1
Accepted Answers:

When they use language that causes confusion

1 point

Managers need effective communication skills to perform the following roles:

Personal

Interpersonal

Impersonal

 Decisional
Yes, the answer is correct.
Score: 1
Accepted Answers:

Interpersonal

1 point

Which of the following areas is NOT one of the four key areas that strategic change seeks to influence?

Formal organisation structures

Informal organisation structures

 Technology
Yes, the answer is correct.
Score: 1
Accepted Answers:

Technology

1 point

Which of the following is a strategic move of the institutions for implementation with the futuristic objective?

Unplanned change management

Global change management

Planned change management

 Incidental change management

Yes, the answer is correct.
Score: 1
Accepted Answers:

Planned change management

1 point

Why might individuals resist organisational change?

i. Anxiety

ii. Irritation

iii. Lack of interest

iv. Opposing strategy proposals

v. Pessimism

i, iii, and iv

ii, iii, and v

iii, iv, and v

 All of the above

Yes, the answer is correct.
Score: 1
Accepted Answers:

All of the above

Assessment IV - MCQ
The due date for submitting this assignment has passed.
Due on 2022-11-30, 23:59 IST.

Assignment submitted on 2022-11-28, 12:48 IST

Quiz #Assessment 3 (Based on Units 13, 14, 15 and 16)
1 point
Clearly stated goals are best if they are:

Specific

Realistic
Measurable

 All of the above

Yes, the answer is correct.
Score: 1
Accepted Answers:
All of the above
1 point
I will “attain an A grade by the end of this year” is a _______range goal, while "Read Chapter 1 of the text
book" is more of a ____ range goal.

Long, Short

Short, Long

Long, Long

 Short, Short
Yes, the answer is correct.
Score: 1
Accepted Answers:
Long, Short

1 point
The following is/are suggested time management technique(s):

Concentrate on one key task at a time

Make good use of technology

Clean up and get organized

 All of these
Yes, the answer is correct.
Score: 1
Accepted Answers:
All of these
1 point
The following is an example of streamlining your work in an effort to eliminate time wasting tasks:

Reading and replying to e-mail hourly

Looking for duplication of effort and waste; then, taking action to eliminate them.

Assisting your secretary with routine phone calls

 Being a good organization citizen and helping others routinely with their tasks.
Yes, the answer is correct.
Score: 1
Accepted Answers:
Looking for duplication of effort and waste; then, taking action to eliminate them.

1 point
Which of the following is/are accurate description(s) of attitude?

Directly observable behaviours

Personality traits

Multi-component evaluations

 Concrete variables
Yes, the answer is correct.
Score: 1
Accepted Answers:
Multi-component evaluations

1 point
When an institutional manager monitors the work performance of employees in his department to determine if the
quality of their work is 'up to standard', this manager is engaging in the function of:

Planning

Controlling

Organising

 Leading
Yes, the answer is correct.
Score: 1
Accepted Answers:
Controlling
1 point
Which of the following is the LAST element of any effective control system?

Measuring Performance

Setting Standards

Taking Corrective Action

 Providing Feedback
Yes, the answer is correct.
Score: 1
Accepted Answers:
Taking Corrective Action

1 point
The least penalty as per CCS (CCA) Rules is:

Withholding of one increment

Transfer without TA/DA

Censure

 With holding of promotion

Yes, the answer is correct.
Score: 1
Accepted Answers:
Censure

1 point
The time limit for completing the inquiry and submit report by Inquiring Authority is:

3 months

6 months

9 months
  18 months
Yes, the answer is correct.
Score: 1
Accepted Answers:
6 months

1 point
The method used for evaluating the performance of executives or supervisory positions is:

Psychological Appraisals

Assessment Centers

Behaviourally Anchored Rating Scales

 360 degree feedback

Yes, the answer is correct.
Score: 1
Accepted Answers:
Assessment Centers

1 point
Which of these is an advantage of the critical incidents methods while performing performance appraisal?

Minimise inventory costs

Negative incidents are generally more noticeable than positive ones

Evaluation is based on actual job behaviour

 None of the above

Yes, the answer is correct.
Score: 1
Accepted Answers:
Evaluation is based on actual job behaviour

1 point
Which of these is a major weakness of the forced distribution method?

Assuming that employee performance levels always conform to a normal distribution

Work is reliable

The error of central tendency

 None of the above

Yes, the answer is correct.
Score: 1
Accepted Answers:
Assuming that employee performance levels always conform to a normal distribution

1 point
Which factors lower the accuracy rate of the performance rater?

The rater is aware of personal biases and is willing to take action to minimise their effect

Performance factors are properly defined

The rater has documented behaviours to improve the recall

 The rater is unable to express himself or herself honestly and unambiguously

Yes, the answer is correct.
Score: 1
Accepted Answers:
The rater is unable to express himself or herself honestly and unambiguously
1 point
Evaluation measures:

The timeliness of a programs activities.

The outcomes and impact of a programs activities.

How closely a program kept to its budget

 How well the program was implemented

Yes, the answer is correct.
Score: 1
Accepted Answers:
The outcomes and impact of a programs activities.

1 point
A formal inquiry into some issue or aspect of an institutional system is known as:

Report

Review

Agreement

 Audit
Yes, the answer is correct.
Score: 1
Accepted Answers:
Audit