MEASURING PASSWORD FATIGUE Password fatigue is the stress caused by forgetting or mistyping passwords, and, in generel, the lerge number of ever-changing, complex password combinations to constantly memorize and type multiple times daily for logins (e.g., computers, websites, OTPs) Level with which people experience password fatigue? a | ow, CETTE 3% 10% 39% Password fatigue's level of negative impact on each PRODUCTIVITY MENTAL HEALTH Source: Survey of 1,047 Americans 15% By generation Baby boomers 29% Gen X 34% Millennials 40% Gen Z 75% 30% 78% 52%PASSWORD FATIGUE FROM ACCOUNT CREATION Percentage experiencing high pasword fa = = 31% 25% Frequency of Atleast once a At least once a Rarely account creation week month Most common password habits By level of password fatigue Overall High Reusing 2 password for multiple accounts Using a similar password for multiple accounts ooo Using auto-generated passwords % “ % for multiple accounts iB oe 2a Password character inclusion By level of password fatigue LL 77%: Lowercase letter a ow LN 72%: I es A 7%. et NN =>. Uppercase letter Number Special character a e ‘The average password length was | The most common password C##**) 9.2 characters for those with low | inspiration for those with high password fatigue but 8.3 | password fatigue was their pet's characters for those with high password fatigue fame; those with low password fatigue cited a personal memory ‘Source: Survey of 1,047 AmericansPASSWORDS AT WORK SD 4 in 5 full-time employees claimed that they reuse 2 °o.0 passwords for some, many, or all of their work AOA accounts, Frequency of account recovery <2 2 L Rarely - At least once a week At least once a month 34% of full-time employees | On average, full-time employees reported creating new Terence eistereezterinecarioeny accounts with passwords at | time they created or recovered an least once a week | account with @ password In dollars, how much productivity do companies lose per employee every year due to password problems? Overall High Low By lovel of password fatigue © $670.36 » Source: Survoy of 612 full-time, salarieg AmericansHOW DOES PASSWORD MANAGEMENT IMPACT PASSWORD FATIGUE? How people store their passwords oO w QO 72% 57% 37% 11% Online/Cloud Locally on Physically Memorization computer written down Most common password management solutions By level of password fatigue High Low 50% Microsoft Suite fj 4% Google Suite fsx Password manager [6% 38% = srowser autosave — ji0% 37% I Prysically written down J 16% 2» Memorization (yy Americans claimed they could recall roughly 53% of their passwords, on average, without any assistance Source: Survey of 1,047 AmericansCYBERSECURITY RISKS DUE TO PASSWORD FATIGUE + 52% of Americans had an account of theirs «ne © hacked or breached Account hacked or breached By level of password fatigue HIGH Low YES 62% 29% NO 38% 71% Percentage of people agreeing with each statement By level of password fatigue Overall High Low 66% My passwords are 45% generally unsafe la 11% Es 76% 58% | value convenience with my 30% passwords over safety | | 60% 70% I'd prefer a passwordless 37% Source: Survey of 1,047 Americans