NISHAT BATH DIVISION

FACTORY SECURITY MANUAL

HRD/FSM/01 ISSUE 01 Feb 07, 2020

CRISIS MANAGEMENT PLAN

1. PURPOSE:
The procedures outlined in this plan will be used to enhance the protection of lives and property through the effective use of NBD.
This plan is designed to assist the NBD community to cope with the anticipated needs generated by an emergency situation and
to assist with communication of those events and needs. This plan shall address various situations which may threaten the physical
or personal safety of employees, and/or resources of the NBD utilizing the National Incident Management System (NIMS) and the
Incident Command Structure (ICS), and shall meet the requirements of the Occupational Health and Safety Administration
(OSHA).

2. SCOPE:
The NBD will maintain a plan specifying policy and procedures to be used in such crisis or emergencies of which are a significant
disruption to the general operations of the NBD including but not limited to: natural disasters (tornado, floods, earthquakes, etc.),
industrial accidents, fire, any illness/injury or other medical emergency, outbreak of disease or infection, violent crimes or
behaviors, criminal activities, acts of terror war, political situations, bomb threats, or deaths, attempted or otherwise, and all other
similar situations that requirethe orderly management of resources and processes to protect life and property.
This procedure applies to all NBD Departments, faculty, staff, Workers and/or non-NBD persons.
3. PROCEDURES:
Procedures for Emergency Procedures and Disaster Plans shall:
• Protect and preserve human life and health with the utmost importance.
• Protect and preserve NBD property and other resources whenever possible consistent with theprimacy of human
health and safety.
• Coordinate with and in cooperation with Federal, State, or local emergency management and lawenforcement
agencies.
• Specify functional response protocols needed for staff and/or faculty to respond to emergency situations
including medical emergencies.
• Coordinate efforts of appropriate campus personnel, department, and/or resources as available andneeded.
• Utilize National Incident Management System (NIMS), the Incident Command System (ICS) and theOccupational
Health and Safety Association’s (OSHA) regulations.
• Ensure that faculty and staff continue to provide and maintain an academic learning environment duringa time of crisis.
• Provide counseling/supportive services to those affected by any such crisis and help in family reunification.
• Utilize the NBD administration to notify and consult with the NBD attorney in cases where thelegal responsibilities of
the NBD are unclear, either prior to, during, or after an incident.
The NBD has a policy of zero tolerance for violence. Employees who engage in any violence in the workplace,or threaten
violence in the workplace, may be terminated immediately for cause. No talk of violence or joking about violence will be
tolerated.

TYPES OF CRISES/EMERGENCIES IDENTIFIED:

• Medical Emergency – epidemic, poisoning, etc.
• Terroristic Threat – active killer, etc. (imminent threat to life safety for NBD community)
• Violent Crime or Behavior – robbery, criminal, shooting, fights, assaults, personal injury (existing orpotential), etc.
– in progress
• Cyber Security threats
• Discovery of Violent Crimes (post occurrence)
• Political Situations – riots, demonstrations, etc.
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 NISHAT BATH DIVISION
FACTORY SECURITY MANUAL

HRD/FSM/01 ISSUE 01 Feb 07, 2020

• Off-Campus Incidents/Accidents Involving Students, Faculty and/or Staff

• Environmental/Natural Disasters – fires, flood, tornadoes, earthquakes, explosions, etc.
• Bomb Threats or any terroristic threat received by phone, etc.
• Loss of Life or any Medical-Related Death Threat – Heart Attacks, Suicides (including suicide attempts orthoughts),
Homicides (Intentional or Unintentional), Accidental Overdoses, Significant Life-Threatening Injuries, Unattended
Deaths, etc.
• Industrial/Hazardous Materials Spills/Leaks

4. NBD CRISIS MANAGEMENT TEAM:

The NBD Crisis Management Team is created under the authority of the GM HR/Admin NBD. Authority to
activate the Crisis Management Team is delegated and granted to each team member.
The NBD Crisis Management Team must be available to respond and react as a team in emergency or crisissituations.
The team is required to meet annually to review the plan and update information, and shall be convened by the Director
of Security and Public Safety. A written report will be produced by the Director of Security and Public Safety after each
review.
The NBD Crisis Management Team consists of the following personnel:
• GM HR/Admin
• Chief Security Officer (CSO)
• Senior Deputy Manager HR & Compliance
• Assistant Manager HR/Admin
• Assistant Manager Compliance
• Assistant Manager HSE
Responsibility for this activity should not be delegated because it is important that the team be familiar witheach
other and fully aware of their crisis management responsibilities.
In the event of a crisis, this team will work with the NBD to lead the NBD community through thesituation and determine
the course of action and communications to the public.
Emergency in Progress or Immediate Aftermath:
• NBD Security and employees Safety department will be notified.
• Take actions to help ensure the preservation of life.
• Take actions to help ensure the preservation of property.
• Communication decisions will be made and implemented.
• Initiate NBD communication plan and contact key personnel.
• React and coordinate activities for NBD safety, security, evacuations, shelter, and counseling, etc.
• Coordinate restoration of lost or damaged utility services.
• Provide traffic control.
• In general, the following three classifications shall have the assigned roles during a crisis event. Faculty supportive services
for student population.

5. CRISIS MANAGEMENT TEAM RESPONSIBILTIES:

• The Crisis Management Team meets and develops a plan based on anticipated situations, and prepares a worst-case
scenario plan.
• Annual training events related to emergency preparedness, planning, or response shall be conducted.

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 NISHAT BATH DIVISION
FACTORY SECURITY MANUAL

HRD/FSM/01 ISSUE 01 Feb 07, 2020

• Training Drills shall also be conducted annually. These shall include but are not limited to: Fire, Tornado, Active Killer, etc.
• Communication d will be made and implemented.
• Precautionary evacuations are done if needed.
• Essential service personnel are called if required.
• City services (police, fire and EMS) are notified when necessary.
• Precautionary quarantine, if needed, shall be initiated by Coordinator of Health Services.
• Notify employees and staff of an emergency, as needed, via emergency text system, E.R.I.S. and initiate emergency
website for notifications.
• Rescue operations are initiated by fire personnel; assist as requested.
• Initiate damage control.
• Start planning the debriefing sessions.
Post Emergency:
• Ensure Debrief and continue communications as required to the NBD community.
• Ensure arrangements are made for counseling for those who need it.
• Provide assistance to employee’s family reunification as needed.
• Ensure memorial services are arranged if required.
• Record events and prepare permanent records.
• Complete incident reports.
• Establish a meeting for all involved to assess crisis management performance during the event.
• Convene the Crisis Management Team to make any needed changes to the Crisis Management plan.
• Communicate plan changes to all stakeholders and provide training as needed.

CYBER INCIDENT: porting: incident@cert.ncb.mu

• A cyber incident is a violation or imminent threat of violation of computer security policies, acceptable use
policies, or standard security practices.
• It is also an even that threatens the confidentiality, integrity, or availability of Information Systems or institutional
data.
• Examples include, but no limited to:
• Attempts (either failed or successful) to gain unauthorized access to a system or its data
• Unwanted disruption or denial of service
• Unauthorized use of a system for the processing or storage of data
• Changes to system hardware, firmware, or software characteristics without the owner's knowledge, instruction,
or consent

RECIPROCAL ARRANGEMENT:
In case of occurrence of any kind of natural / unnatural disaster like floods, earth quake theft, fire, terrorist attack
etc. which results in the damage to property or any possibility of life casualty, we have a reciprocal arrangement
with our group as Nishat Mills Limited (5km Nishat Avenue off 22km Ferozepur Road Lahore), where serves all
other required safety requirement as well as safe for all employees. This plan is to be shared with all business
partners & suppliers for the proper implementation of this policy.

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